The instructions are as great today as when first published. Helmets were paired in the same amount of time it took to watch this video. Great job to Erik's Bike!
Thank you, Thank you. Since instructions on how to connect helmets directly without pairing to phone are not in manual, not sure if we would have ever figured it out if not for your video. Unfortunately it seems that their customer service is useless.
Just purchased these. Trying to pair but having difficulty. I just realized I missed the step of pressing the center button on one helmet once they were blinking red. Going to try again now. Hopefully this is what I was doing wrong. Thanks for the video.
OK!!!!!! I was going to send my Amazon ordered Sena helmets back, frustrated with the pairing thing... Dont need or want the phone involved either. THANKS!!!!
I was too. Fortunately my son told me to try RUclips for instructions. The instructions it comes with is useless! I guess I’m more of a visual learner.
Hi thanks for the great vid and explanation. Very helpful. Quick question when initiating pairing on two helmets do you only hold down the middle button on one helmet or both. Thanks
I had the 'same question'. And I tried it both ways, pushing the center button on just one (1) helmet, and pushing the center button on two (2) helmets and I still can't get it to Pair. The guy in the video needs to be 'more specific'. Regardless, it looks like they're not answering you back on here.
Hello! When initiating the pairing of two helmets, you will hold the middle button down to enter pairing mode on both SENA R1 helmets. Then, you will need to click the center button once, on one of the helmets, to pair!
Witam kaski które zakupiłem to model M1 oraz M1 EWO przy parowaniu na kasku M1 miga tylko czerwone światełko na M1 EWO niebiesko czerwone po wcisnieciu środkowego klawisza na M1 nie paruje sie z M1 EWO, robiąc odwrotnie też brak połączenia.
It could be 6-7 seconds. Just hold down center button until you hear the beeps and the words intercom pairing. Both helmets then press the center button on one. Paired.
Great explanation. Sena does not do a good job of explaining the difference between initial pairing and subsequent pairing. Turn the helmets on, push the pairing button, done.
I have successfully connected two helmets, however, we continue to get a slight delay (echo) while speaking on one of the helmets. We have distanced ourselves and the delay continues, only on the one helmet. I did a factory reset and reconnected, the problem still exists. Any suggestions? Thank you.
Hi Don, that may be the speed of communication... Sena Tech Support would be your best resource for finding more information: Phone: +1 (888) 333-SENA (1-888-333-7362) M-F 6:00AM - 5:00PM (PST) Email: sales.us@sena.com
Hello, Phone Pairing and Intercom pairing are two different things. Intercom is helmet to helmet connection, phone pairing is for stuff like music, gps, etc from your phone. The easiest thing to do is turn the helmets off, then back on and try the process again
Hi there, I am not able to go into the intercom pairing mode. it always go into the Phone paring mode when I pressed the centre button for 5sec. My current version is 1.0.3. Pls help
Have tried for 15 minutes with no luck. It would be much better if you showed zoomed in on 2 helmets instead of far away. I can't see what the lights in the buttons are doing....
@@BrGoBu hold down middle button for longer than 5 seconds until you hear intercom pairing on both. then press one helmet's middle button. To turn off hold down front and middle at same time.
That helped. Did not realize there is a different speed of blue blinking. I wish the Sena instructions were as clear as you are. Thank you.
The quick direction guide didn't cut it. This video was simple and got us connected. Well done. Thanks.
Glad it helped!
The instructions are as great today as when first published. Helmets were paired in the same amount of time it took to watch this video. Great job to Erik's Bike!
Lifesaver instructions. These are the best on the Internet!
@Steve G Thanks for the feedback! Have fun out there riding!
This was GREAT!! so much better to understand. The quick guide or manual is very hard to understand. This was much easier. Thank you !!!!!
Glad it was helpful!
Thank you, Thank you. Since instructions on how to connect helmets directly without pairing to phone are not in manual, not sure if we would have ever figured it out if not for your video. Unfortunately it seems that their customer service is useless.
Glad it helped
Just purchased these. Trying to pair but having difficulty. I just realized I missed the step of pressing the center button on one helmet once they were blinking red. Going to try again now. Hopefully this is what I was doing wrong. Thanks for the video.
We just paired our Sena R1 helmets--thank you for this video help!
So glad we could help you out @Jane Haas! Have fun riding!
Thank you. You showed the app icon and simply guided me through the process. Great video!
Glad we could help!
OK!!!!!! I was going to send my Amazon ordered Sena helmets back, frustrated with the pairing thing... Dont need or want the phone involved either. THANKS!!!!
Glad we could help you get the helmets working! have fun riding!
I was too. Fortunately my son told me to try RUclips for instructions. The instructions it comes with is useless! I guess I’m more of a visual learner.
Thank you for posting this!
You are welcome! Glad you enjoyed it.
Hi thanks for the great vid and explanation. Very helpful. Quick question when initiating pairing on two helmets do you only hold down the middle button on one helmet or both. Thanks
I had the 'same question'. And I tried it both ways, pushing the center button on just one (1) helmet, and pushing the center button on two (2) helmets and I still can't get it to Pair. The guy in the video needs to be 'more specific'. Regardless, it looks like they're not answering you back on here.
Hello! When initiating the pairing of two helmets, you will hold the middle button down to enter pairing mode on both SENA R1 helmets. Then, you will need to click the center button once, on one of the helmets, to pair!
Witam kaski które zakupiłem to model M1 oraz M1 EWO przy parowaniu na kasku M1 miga tylko czerwone światełko na M1 EWO niebiesko czerwone po wcisnieciu środkowego klawisza na M1 nie paruje sie z M1 EWO, robiąc odwrotnie też brak połączenia.
Do you have to push the pairing button on both helmets to put into pairing mode?
You put both helmets into pairing mode, then press the center button on one of the helmets to pair.
Thank you SO much! The instruction manual is not very clear.
Glad it helped!
thank you, that got us connected.
It could be 6-7 seconds. Just hold down center button until you hear the beeps and the words intercom pairing. Both helmets then press the center button on one. Paired.
Are the Sena R2 helmets compatible with the Sena R1 for pairing/communicating?
yes
Great explanation. Sena does not do a good job of explaining the difference between initial pairing and subsequent pairing. Turn the helmets on, push the pairing button, done.
Glad we could help you out Jim! Have fun out there riding!
I have successfully connected two helmets, however, we continue to get a slight delay (echo) while speaking on one of the helmets. We have distanced ourselves and the delay continues, only on the one helmet. I did a factory reset and reconnected, the problem still exists. Any suggestions? Thank you.
Hi Don, that may be the speed of communication... Sena Tech Support would be your best resource for finding more information:
Phone: +1 (888) 333-SENA (1-888-333-7362)
M-F 6:00AM - 5:00PM (PST)
Email: sales.us@sena.com
How do you pair more than 1 and what is the limit
My helmet says, "phone pairing". Whereas my husband's helmet says, "intercom pairing". So they won't connect.???
Hello, Phone Pairing and Intercom pairing are two different things. Intercom is helmet to helmet connection, phone pairing is for stuff like music, gps, etc from your phone. The easiest thing to do is turn the helmets off, then back on and try the process again
Hi there, I am not able to go into the intercom pairing mode. it always go into the Phone paring mode when I pressed the centre button for 5sec. My current version is 1.0.3. Pls help
@kingsley foo you may want to turn the helmets off, and charge them, then try the process again, we have found this to help sometimes!
One of my helmets has an extremely low volume even on full charge and volume all the way up. Has anyone had this issue and know how to fix it?
Thanks for the question, try turning the volume up on your phone. If that does not work, you may need to reach out to SENA support
Everytime I try this, the helmut says, "Intercom failed. Try again later." Help!
Make sure both helmets are fully charged and both helmets are in "intercom mode"
@@duglyn1 Thank you for your reply. We took them back to our dealer and he restarted the process. They are amazing to use out on the street.
Have tried for 15 minutes with no luck. It would be much better if you showed zoomed in on 2 helmets instead of far away. I can't see what the lights in the buttons are doing....
John C,
Try turning the helmets completely off and charging them to 100%, and retry the pairing process. Happy riding!
Also...how the heck do you turn em' off when done riding?
@@BrGoBu hold down middle button for longer than 5 seconds until you hear intercom pairing on both. then press one helmet's middle button. To turn off hold down front and middle at same time.
Prefect !