2022 Jeep Grand Wagoneer Issues - Main screen locked up

Поделиться
HTML-код
  • Опубликовано: 16 окт 2024
  • So after taking a phone call today, the main screen locked up on my month old 2022 Grand Wagoneer. It took resetting the main screen to get it to unlock. Now this is a pretty simple Bluetooth function that caused this $110,000 vehicles main screen to freeze while in operation! This is the third issue I have had today in a 1 hour time frame. I don't know about you, but it is pretty obvious this vehicle wasn't ready for game time and should never been released to a deal to be sold!!!

Комментарии • 59

  • @lesliemurphy5435
    @lesliemurphy5435 2 года назад +17

    For anyone having issues with their Uconnect system, I suggest a soft reboot it’s a computer on wheels gathering information constantly, and it’s new to the world , lol push in the volume button and the scroll button at the same time for 10 seconds, screen will go off and restart , this can be done with vehicle on and in motion.

    • @MarkBruno
      @MarkBruno  2 года назад

      I guess you are going to let the vehicle drive itself for 10 seconds while both of your hands are on the radio? Pull off the road and stop/restart your vehicle. If that doesn't free it up, then do the reboot.

    • @lesliemurphy5435
      @lesliemurphy5435 2 года назад +1

      @@MarkBruno did it with my fore finger and pinky, unless you have little hands, yes please pull over .

    • @MarkBruno
      @MarkBruno  2 года назад +2

      @@lesliemurphy5435 I'm calling BS on you. Those two buttons are 11 inches apart. I have large hands and am not even close to hitting both buttons at the same time with one hand. Either you are a freak of nature or talking out of you rear end. 😅

    • @lesliemurphy5435
      @lesliemurphy5435 2 года назад

      @@MarkBruno sorry I used my thumb and pinky finger , and I’m in a grand Cherokee L,

    • @mckaylawilliams5700
      @mckaylawilliams5700 2 года назад

      Thank you this actually helped me and I fixed my issue with my CarPlay

  • @davidpmilligan1965
    @davidpmilligan1965 2 года назад +5

    Some guy told me to do this and it worked
    press and hold the power and the tune button for 15 seconds or so inside the big nobs. Good luck

    • @Chuckthe2s
      @Chuckthe2s 2 года назад +1

      this worked for me in my 2021 grand cherokee l ... its been frozen since last night

    • @linzrowe1231
      @linzrowe1231 Год назад

      This just worked for me in my 2022 Jeep Grand Cherokee. Stuck in valet mode (idk how it got into that) and screen was frozen. Thank you to this comment!

  • @dannyvega2242
    @dannyvega2242 10 месяцев назад +1

    I just bought a 2023 Wagoneer series 2 and 5 days later the main screen is black nothing works not even heated seats back up camera radio nothing from the main screen I call the dealer and they don’t even take me cause they don’t have appointments I’m so disappointed after spending 100 thousand dollars for the crap any idea what can be ? My appointment is in 6 days and they don’t even have a loan car worst car ever

    • @threedeezmp
      @threedeezmp 8 месяцев назад

      Been 3 days for me and same bro smh

  • @BanipalShamoon
    @BanipalShamoon 2 года назад +3

    I just purchased a 2022 Jeep Wagoneer Series III for my wife. It was delivered to us on 3/12/2022 and it has been to the dealership twice. It is actually at the dealership now, the first time they said they have no clue why it has issues and they do not have a fix at the moment. I was advised to bring the vehicle back once an update has been released. When I brought it back and explained the situation to my wife she was pissed. She said we just spent damn near $100,000 for this hunker, it should not be having issues.
    Issues:
    Uconnect system does not play audio from rear screens when you tap “listen” at the head unit in the front
    USB media does not read video files ( yes i have everything formatted based on unconnect supported files)
    Both rear screens glitch left and right as if there is a loose connection
    Rear screen mirroring does not work all the time
    Saved profile settings for the seat and mirror positions randomly swapped on it’s own
    Some people may say not to complain or it may be fixed soon, I understand, but at the same time, a decent amount of money was spent on this vehicle. We should not be experiencing these issues.
    I had to remove the negative battery terminal once since the screen was stuck in the same position and turning the car off did not fix it.

    • @MarkBruno
      @MarkBruno  2 года назад +1

      I totally agree with you. Customer service was great to ma. I would suggest reaching out to them if you are still having issues.

    • @BanipalShamoon
      @BanipalShamoon 2 года назад +2

      @@MarkBruno I having an attorney working on the case now. They’ve had the car for 60+ days at the dealership and FCA denied the buyback 2 times from the wagoneer rep. We’ll see what happens, terrible quality control.

    • @willschwarz9068
      @willschwarz9068 10 месяцев назад

      @@BanipalShamoonany update on what came of this? Just curious since my wife’s Wagoneer has all the same issues. TIA

    • @BanipalShamoon
      @BanipalShamoon 10 месяцев назад

      @@willschwarz9068Hello, yes, FCA repurchased the vehicle from my wife. Do you want the attorneys info that helped us?

  • @xxzz804
    @xxzz804 Год назад +1

    cherokee laredo l 2023 screen lock up today, 4k miles. Stressing out about what i will have to deal with at dealership.

  • @temeduermes
    @temeduermes Год назад

    That happened to me a few days ago in our GCL, try removing your phone/bluetooth device and adding it again. No ac controls due to a bluetooth device miss function sucks! Uconnect 5 is my biggest complaint so far, and still no update for 21’s.

  • @danwoodward1527
    @danwoodward1527 2 года назад +2

    Dang bro. Watched some more of your videos and I’m shocked. They need to start over and take this vehicle back and just replace it out right. Kind of like todays version of King’s “Christine”. It’s cursed right from the factory me thinks. My wife likes the Wagoneer and we’ll be looking this fall for 2023 year. Hope they sort these issues out. I’d be beyond frustrated. Sorry about your experience.

    • @MarkBruno
      @MarkBruno  2 года назад

      I think I said this before, I still love the vehicle and think they have designed a great SUV. I really want one and this particular one has a build date of July '21, which is when production started from what I have been told. My guess is the current vehicles in production have most of these bugs worked out. A few U-connect issues are expected as their are so many variable with phones and settings, but this one obviously has other issues.

    • @MarkBruno
      @MarkBruno  2 года назад

      They offered to buy it back. I am just waiting on the offer. In case you are wondering, I will order another one!

    • @danwoodward1527
      @danwoodward1527 2 года назад

      Thanks for the update. I hope they just offer to build another one and take the lemon one back. Hopefully they worked out those “early production issues”. I agree it’s an impressive automobile, just needs to work correctly and be built correctly….especially at 100k+

    • @devilslayerthesaintofkille1317
      @devilslayerthesaintofkille1317 2 года назад

      Both chrysler products.

  • @richarddouyon4117
    @richarddouyon4117 Год назад

    Thanks to everyone for help had this problem this morning, screen froze up 12 degrees in New York City turn off screen for 15 seconds and it reset

    • @MarkBruno
      @MarkBruno  Год назад

      Happy to hear that worked.

  • @pokedude2238
    @pokedude2238 2 года назад

    Worked thanks dawg

  • @philh1792
    @philh1792 10 месяцев назад

    An American car with comples systems that doesn’t work as advertised? Le Iacocca is smiling, in where he is, right now.

  • @leehancock2782
    @leehancock2782 2 года назад +3

    We need a reimbursement for beta testing 🤬🤬

    • @MarkBruno
      @MarkBruno  2 года назад

      That is what I am starting to think .

  • @davidpmilligan1965
    @davidpmilligan1965 2 года назад

    Walked out this and fired up the 22 Grand Cherokee limited, screen frozen, 500 miles on it, I’m pissed, traded my 21 ram in ( never any issues) for this purchase to appease my wife. She’s very quiet right now😁 hood luck

    • @travisbryant8567
      @travisbryant8567 2 года назад

      Please tell me you don’t have a bank note on that thing

    • @jefffierson8024
      @jefffierson8024 Год назад

      same thing just happened to me on a 2023 GC Limited, car is 3 days old. Traded in my 2019 GC Limited, never had a single problem with it. Not a lot of confidence here, $54, 180 and this what you get

  • @thepinkdiamonds8370
    @thepinkdiamonds8370 2 года назад +1

    Good luck you’re gonna need it. I hope you bought a extended warranty with this vehicle if it’s not a lease. I spoke to a Jeep dealership about the vehicle and they’re having so many problems with this SUV. The write up person stated the dealership is buying back two Grand Wagoneer’s. They have the same problem with providing loaners . If you keep on having problems you may want to ask for them to buy it back, while you still can.

    • @RajaAdou
      @RajaAdou 2 года назад

      Had my series 3 GW since March and it’s been perfect! 🤷🏽‍♂️

    • @thepinkdiamonds8370
      @thepinkdiamonds8370 2 года назад +1

      @@RajaAdou Fingers crossed I hope it’s a good vehicle.

  • @nickjones3037
    @nickjones3037 2 года назад

    There is a software issue recall with the air bags apparently the jeep turns off the airbag without anyone knowing jeep FCA says a software update will fix the problem

    • @MarkBruno
      @MarkBruno  2 года назад

      I wonder how many other issues are going on with the safety/software that we do not know about? That is my biggest concern with this vehicle I own. There are so many careless mistakes that were made on the production of this vehicle, it just makes me wonder what else is wrong that I can't see.😟

    • @Natethegreat200c
      @Natethegreat200c 2 года назад

      @@MarkBruno it’s literally just electronics issues you’ve had. I’ve seen no engine issues or trans issues. The diff is electronically controlled with the electronic buttons as well so I’m throwing that in there .

    • @MarkBruno
      @MarkBruno  2 года назад

      Did you see the video of the windshield? How about the body panels? The rear windows are loose and rattle when they are cracked open. This thing was built in July of 2021 (first production run was in July) and was released to be sold with all of these issues. For a $113k vehicle, there really isn't any excuse for that. I have owned plenty of other vehicles, and not a single one has a body that was put together as poorly as this one. That includes my 2019 Challenger Redeye and my wife's 2020 Ram 2500. Not to mention the Cadillac Escalade EXT I had prior to the Grand Wagoneer.

  • @TuncAyQuliyev
    @TuncAyQuliyev 2 года назад

    So if anybody still looking how to reset it you have to push and hol power and tune button together over 10 seconds and it will reset.

  • @TuncAyQuliyev
    @TuncAyQuliyev 2 года назад

    Same bs happened to me tune off turn on back the car sh*t is frozen. Doesn’t come back.

  • @DjBlast237
    @DjBlast237 Год назад

    I regret buying this. Too much software issues

  • @Passportbros8
    @Passportbros8 2 года назад

    That looks really bad Sir. for that price point. it's just unacceptable.

    • @MarkBruno
      @MarkBruno  2 года назад

      I agree. Thanks for the reply.

  • @aaronswaim8290
    @aaronswaim8290 2 года назад

    Clearly Jeep rushed this vehicle and the Grand Cherokee L...we have a Grand Cherokee L and have constant issues with uconnect, the android auto will not connect wirelessly. The bluetooth constantly disconnects and the screen goes black. The dealer has no fix and says basically live with it until a software update comes out. Mechanically we have had zero issues however the software problems are a nightmare. The car also has numerous rattles that simply shouldnt be present in a car of this price. I have a 2018 Chevy Malibu with 90,000 miles that has less rattles and noises than the Jeep. Build quality is absolutely unacceptable.

    • @MarkBruno
      @MarkBruno  2 года назад +2

      That is unfortunate and I am sorry to hear you are having issues. I would suggest you open a case with Jeep Customer Service. I can tell you now that I have been in touch with them, things have been progressing at an acceptable rate.

    • @MarkBruno
      @MarkBruno  2 года назад

      Jeep has been great once I got through to them. They are in the process of buying it back. The good news is I will order another one. I love this design! It rides great, the interior is first class. I just got a lemon...

    • @enthalpyyan
      @enthalpyyan 2 года назад

      @@MarkBruno oh, you are going to order again even though it had so many issues? I just bought a wagoneer series II and so far so good. I am scared when seeing the issue you had..lol

  • @bigbizz118
    @bigbizz118 Год назад

    Ship mode