Oh my gosh! Thank you for this video. I am a 72-year-old widow. You just saved me at least $100 since I do not need to have a gun smith change the keypad and motherboard. That is the estimate for the service call. Your step-by-step directions were great!
Same safe, bought it from the same store, had mine for a little over a year, same exact issue. Thanks for sharing. I’ll be in contract with the company. 👍
I have that exact same safe and at 1 year to the date I bought it it is currently giving me trouble with the lock. Currently have an email out to Winchester. Hopefully they will just send me the parts I need. This video was very informative on how to change it out. Thank you!
@@cszero2109 it really is an easy fix. I do recommend you replace each part that they send you replacements for. Their electronics are obviously trash!
Seems this is a known issue with these keypads. I heard an odd beeping one day, located the source, was the keypad. Beeping erratically, yellow light coming on each time. Assumed it was a low battery indicator, seemed logical. Removed 9v, replaced with brand new duracell max blah blah blah, immediately upon connecting, it was beeping erratically again with same yellow light indicator. Will not allow me to enter anything on keypad, just beeps constantly in any random pattern. After searching the web for days, the only solution seems to contact Winchester and pray they help you out….or….you’re stuck using the key going forward. What a crappy flaw!
Battery change issue in a Winchester 16 long gun safe w/ a Kava keypad? You have to slide the entire keypad straight up and off of two screw pins to expose the 9v battery. It may be on tight but you pop it off using finger pressure only. Back the screws off a quarter turn if it seemed way too tight. FYI....
Sounds like everyone has the same issues around same timeframe. 1yr 5mo for me, contacting them today. So how long does the new keypad last for or is there another better replacement?
I’m 6 months in on the replacement, so not sure. The replacement looked identical to the original, so probably still a piece of junk. When you remove the door cover you will see that the safe is just not a quality one. I’ll never buy Winchester again.
They kind of helped me out I guess. My warranty was 2 months out of date so I had to pay. It ended up being $65 shipped to my door and took about 5 days. It was super easy to put in and now my safe works like it should again
Nice video, I bought that same safe back in October and now I'm having problems with the locking pins sticking on the bottom, so sometimes it only secured at the top with the first and second pin
It should open with the key. The ribbon cable is what carries the electronic signal from the keypad to the motherboard. The key manually unlocks the lock.
@@miguelguzman789 mine has a key lock option, so you remove the key pad cover and use the key to open it. If yours doesn’t have that, you’ll probably need a locksmith.
I would ensure that you have the correct key for your safe. If it doesn't, it may require contacting a locksmith to make entry into the safe for you, so that you can replace the entire key lock and electronic lock.
I hope the video helps. I'd contact the company by email and see if they will send you the parts for free. If not, I doubt that they are expensive because they seem to be made very cheaply. It really is an easy fix though. It's still aggravating to have to deal with.
I just bought the TS20-30. While attempting to set my personal 6 digit combination it beeps after the 5th digit and will not take my code. Anyone had this issue before? I already changed the battery to an energizer alkaline max 9v
My safe has a key lock behind the keypad to access in the event that the keypad fails. If yours doesn’t have this, it may require a locksmith to get you access.
Today, my TS12-30 "fried". Static Shock after taking off my coat and trying to open the safe. Just past the 14 month mark :( No activity from the keypad at all. Even with a new Battery.
@@TheMan-je5xq after about 2hrs with thr battery unplugged. It started working again. I got an email from the company stating the locks are replaceable and can be bought on thier website
I would def contact the company at the email address I listed in the comments below. If your safe is eating batteries, there is a draw on power somewhere and that motherboard and parts I changed in the video are the only electronics on the safe. Even if it's not under warranty anymore, it would be cheaper to replace it than to keep buying batteries. A 9 volt should last about a year, though they recommend changing them every 6 months.
When I set it up when I bought it the battery that it came with lasted 1 days so I that maybe it sat at the store to long so I bought new battery and it lasted 4 days I emailed Winchester waiting for response
5 beeps = cpu. The motherboard has a fault warning system on board which is designed to help you troubleshoot the issue. In this case your motherboard is telling you that there is something wrong with the processor.
@@IndianaMint unfortunately it sounds like it. I have the email address listed in one of the comments and they were fairly easy to deal with. If it’s over a year old, it’s probably a bad board. Mine was a $600-700 purchase and it went bad one day shy of being one year old.
@@BrianMagee-ci1md these things are so annoying. It’s a shame because if Winchester corrected the issue, they’d have a decent safe. I’d never buy one again at this point.
Really? You’re a douche? Don’t be a douche. Douches are bad. You are a bad douche. If you’re gonna be a douche, at least try to be a good one. Bye douche bag.
Really? You’re a douche? Don’t be a douche. Douches are bad. You are a bad douche. If you’re gonna be a douche, at least try to be a good one. Bye douche bag.
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Oh my gosh! Thank you for this video. I am a 72-year-old widow. You just saved me at least $100 since I do not need to have a gun smith change the keypad and motherboard. That is the estimate for the service call. Your step-by-step directions were great!
Thank you so much for the comment. I hope it helped. This is why I do these videos.
Same safe, bought it from the same store, had mine for a little over a year, same exact issue.
Thanks for sharing. I’ll be in contract with the company. 👍
I have that exact same safe and at 1 year to the date I bought it it is currently giving me trouble with the lock. Currently have an email out to Winchester. Hopefully they will just send me the parts I need. This video was very informative on how to change it out.
Thank you!
Thank you for the comment. I hope they help you out.
Small update. Less than 24 hours after my initial email and they have confirmed they are sending me a new lock
@@cszero2109 it really is an easy fix. I do recommend you replace each part that they send you replacements for. Their electronics are obviously trash!
Thanks man mine just started doing that beeping noise
Seems this is a known issue with these keypads. I heard an odd beeping one day, located the source, was the keypad. Beeping erratically, yellow light coming on each time. Assumed it was a low battery indicator, seemed logical. Removed 9v, replaced with brand new duracell max blah blah blah, immediately upon connecting, it was beeping erratically again with same yellow light indicator. Will not allow me to enter anything on keypad, just beeps constantly in any random pattern. After searching the web for days, the only solution seems to contact Winchester and pray they help you out….or….you’re stuck using the key going forward. What a crappy flaw!
@@someguyfrommaine yeah you’d think they’d correct the issue but they haven’t so far. It has to be costing them money in the long run.
Battery change issue in a Winchester 16 long gun safe w/ a Kava keypad? You have to slide the entire keypad straight up and off of two screw pins to expose the 9v battery. It may be on tight but you pop it off using finger pressure only. Back the screws off a quarter turn if it seemed way too tight. FYI....
Great help !
Sounds like everyone has the same issues around same timeframe. 1yr 5mo for me, contacting them today. So how long does the new keypad last for or is there another better replacement?
I’m 6 months in on the replacement, so not sure. The replacement looked identical to the original, so probably still a piece of junk. When you remove the door cover you will see that the safe is just not a quality one. I’ll never buy Winchester again.
@@saponycreekoutdoors7743 I just called them they told me get a new battery with 2028 expiration date.
Mine just took a crap 1 year and 2 months after i bought it. I guess I'll be emailing them today
I hope they help you out!
They kind of helped me out I guess. My warranty was 2 months out of date so I had to pay. It ended up being $65 shipped to my door and took about 5 days. It was super easy to put in and now my safe works like it should again
Nice video, I bought that same safe back in October and now I'm having problems with the locking pins sticking on the bottom, so sometimes it only secured at the top with the first and second pin
These safes are definitely not quality. I would have never bought one had I did my research on them.
@@saponycreekoutdoors7743 I checked mine over today, it literallyjust needed a little grease on the locking pins...
Did you ever find a solution for this? I am having the same issue it appears as you. Not sure what to do and can't find info online.
After owning mine for 14 months, the key pad is fried. Seems like every single one has this issue. I'll probably sell mine and buy one from Cabela's.
I don’t blame you one bit. I wish there was a quality keypad you could replace it with easily.
I’ve heard about these having fuckywucky keypad systems before I bought mine, and here I am watching this🤦 I have two of these safes
I have the same safe my ribbon cable broke my friend has a key to it will it still open with the key if the ribbon cable is broken lmk asap
It should open with the key. The ribbon cable is what carries the electronic signal from the keypad to the motherboard. The key manually unlocks the lock.
But how do you open the safe when the keypad is dead?
@@miguelguzman789 mine has a key lock option, so you remove the key pad cover and use the key to open it. If yours doesn’t have that, you’ll probably need a locksmith.
What if the keys don't work either.
I would ensure that you have the correct key for your safe. If it doesn't, it may require contacting a locksmith to make entry into the safe for you, so that you can replace the entire key lock and electronic lock.
This just happened to me today. It’s been a little over a year now.
I hope the video helps. I'd contact the company by email and see if they will send you the parts for free. If not, I doubt that they are expensive because they seem to be made very cheaply. It really is an easy fix though. It's still aggravating to have to deal with.
Same thing happened to me but winchester is not responding to my emails.
@@eracingregal did you email the address using contactus@winchestersafe.com ? That is the address that responded to me.
I just bought the TS20-30. While attempting to set my personal 6 digit combination it beeps after the 5th digit and will not take my code. Anyone had this issue before?
I already changed the battery to an energizer alkaline max 9v
what if you cant 'open the door?
My safe has a key lock behind the keypad to access in the event that the keypad fails. If yours doesn’t have this, it may require a locksmith to get you access.
That was great.
Today, my TS12-30 "fried". Static Shock after taking off my coat and trying to open the safe. Just past the 14 month mark :( No activity from the keypad at all. Even with a new Battery.
I just had the same problem today
@@TheMan-je5xq after about 2hrs with thr battery unplugged. It started working again. I got an email from the company stating the locks are replaceable and can be bought on thier website
@@iamclarke4978 well I’ll try unplugging the battery for awhile
@@iamclarke4978 hey I tried it and it worked, thanks I owe you one
@@iamclarke4978 hey I did what you did and it worked, thanks I owe you one
Mine eats batteries every 4 days you think this could help ?
I would def contact the company at the email address I listed in the comments below. If your safe is eating batteries, there is a draw on power somewhere and that motherboard and parts I changed in the video are the only electronics on the safe. Even if it's not under warranty anymore, it would be cheaper to replace it than to keep buying batteries. A 9 volt should last about a year, though they recommend changing them every 6 months.
@@saponycreekoutdoors7743 it’s only 1 week old
When I set it up when I bought it the battery that it came with lasted 1 days so I that maybe it sat at the store to long so I bought new battery and it lasted 4 days I emailed Winchester waiting for response
You figure it out? Mine is doing the same thing
Thank you
You’re very welcome. Hopefully it helps!
Mine is ts20-30 or 30-20. It beeps 5 times upon my 1st pin number
5 beeps = cpu. The motherboard has a fault warning system on board which is designed to help you troubleshoot the issue. In this case your motherboard is telling you that there is something wrong with the processor.
@@saponycreekoutdoors7743 so my safe that is 1 year old is junk? Ima have to call support and be walked through a replacement? Thank God I have keys
@@IndianaMint unfortunately it sounds like it. I have the email address listed in one of the comments and they were fairly easy to deal with. If it’s over a year old, it’s probably a bad board. Mine was a $600-700 purchase and it went bad one day shy of being one year old.
@@IndianaMint have you tried installing a new battery?
@@saponycreekoutdoors7743 yea I tried 3 new batteries, expiring April 2028 :(
Or I’ll screw a hinge to the damn thing and use a pad lock😂
@@BrianMagee-ci1md these things are so annoying. It’s a shame because if Winchester corrected the issue, they’d have a decent safe. I’d never buy one again at this point.
long winded, but thanks.
You're welcome....I guess. Was that too long winded for you too?
really people subscribe to you
Really? You’re a douche? Don’t be a douche. Douches are bad. You are a bad douche. If you’re gonna be a douche, at least try to be a good one. Bye douche bag.
Really? You’re a douche? Don’t be a douche. Douches are bad. You are a bad douche. If you’re gonna be a douche, at least try to be a good one. Bye douche bag.