Thank you. I was really beginning to hate my new Epson printer because of this issue. I studied the user manual but still could not understand Epson's cryptic descriptions of their counter-intuitive menu system. You explained and demonstrated it very clearly, and solved my problem. Now I don't hate it any more (but I do hate their documentation!)
Thank you, finally solved a long pending problem. I always thought the respective software would take care of the issue. But looks like, every time you need to change it in the system and the printer - to be a perfect match, whenever paper type change happens.
Thank you so very much! I spent four days trying to figure this out and two phone calls with Epson. You solve my problem in less than 5 minutes! Absence should be paying you not there phone people...
Thank you so much! I printed 4x6 photos and thenchanged it back to what I thought was leeter, insted I had the printer setting on 8x10, not "letter - 8.5 x 11" For weeks I have tried to correct this!!!
You are a Godsend. I was struggling to figure out the error message you spoke of, and after watching your excellent video; I was able to resolve it. Thank you so much friend!
Thank you! My first attempts to print on glossy paper with the ET-2800 were disastrous. I didn't know you had to select paper type from the computer AND the printer. With the HP you selected from the computer and you were good to go.
All your videos are really excellent, I like the fact that you take your time to explain things in a very clear matter and that you video all the steps so that one can follow you and understand the why and how. Thank you for sharing and creating these veryful videos. Keep them coming !
Thank you. I have the ET-4850 and the setup screen is a little different, but I found the settings you outlined and turned the OFF. Yay! I also use the HIIPO inks, and I have found the HIIPO sublimation paper to be of better quality than most. For anyone reading this here's an FYI: the HIIPO sublimation paper is printed on the ROUGH side; not the smooth side. Cheers, Betty.
Thank you for this video, and many of your other videos. You create informative and helpful videos that are easy to understand. I noticed that you have not created a new video in some time, and I hope you are able to resume making videos, as I and so many other people, learn so much from you.
Your Video has been Fantastic 👏👏👏 Your Diction is Very Clear & Precise and you have SLOWED YOUR Speech rate DOWN. This makes Understanding YOU And The KNOWLEDGE you have shared So Informative And Extremely Helpful. Thank you so much. It has been a Joy listening to your Presentation. 👏👏👏🇭🇲🇭🇲🇭🇲🇭🇲
Wow...stayed up late trying to sort out why I could not just print on any type of paper I want and why the printer only clicked when I specified a size. You answered all my questions and solved my problem. A few times during your problem solving you said you liked to keep the print notice on and if you had to...you just hit the "override". Where is the override...on the printer or the computer?? Thanks again for allowing me to keep the rest of my hair which I was in the process of pulling out.
Thank you sooo very much for this tutorial. I don't do sublimation but I just got the Epson ET4800 for printing stickers etc and have been getting this error. I have driven myself crazy trying to figure out what the problem was. Thank you thank again!!! Great information and so very much appreciated! 🌺🌻☺
Thank you so much! I spent over an hour on the phone with the Epson help desk before finally hanging up without the issue being resolved. I'm so grateful to you. I print iron-on transfer paper and cardstock occasionally, I was getting the error message and not sure which paper type to select as those two are not an option. What would you suggest?😊
Hi thanks for the great video. I have followed your suggestions but the error message keeps on repeating. The printer is 3 days old and I've had noting but problems. Have you any other suggestions please?????
Excellent video in minute detail! My question is: Shouldn't the printer accept the settings that my computer sends it? I have used other printers that automatically reflected the change of paper size and quality that I set up on my computer. Is there any advantage to having to go back and forth between my printer and computer?
Thank you so much for these instructions. I would have to get up and go to the other side of the house in order to override this error. Businesses have returned this printer because they didn't know that the error notice could be shut off.
I did what you said and was still having a problem even after setting both the Epson and the Print dialog Printer Properties to A4. I had also set the Word page setup to A4. I was still getting a fault and I ran it to ground by opening Windows Settings => Devices => Printers and scanners => ET2850 => Manage => Printer Properties => Advanced => Printing Defaults = Layout => Advanced and, finally, I could see that the Paper size was set to Letter. Well hidden Epson/Windows - but I found you!
I am getting this on my ET-3850 when printing a 4x6 photo from the Epson+ software which I selected 4x6 and have the printer cassette set at 4x6. I don't understand the mismatch but will watch the video and hopefully it fixes the issue.
Hi, if you let the printer continue to provide the error message and you override it when necessary then which settings would be used after you press override? Is it the printer default settings or the settings from the computer print job? I believe this matters because as I understand it there is a big difference in how the ink is physically applied in cases like plain paper vs glossy paper. In other words if the printer default is plain paper and I'm trying to print a photo on glossy what does the printer actually do if I press override? Thank you in advance for any insight you can provide.
Really useful video. Thank you. I also found that if the correct paper size isn't specified in the application, ie. word then it will throw the same error, which is really useful :)
Thanks so much. We were having an error message (paper size) issue every time when printing from a mobile phone. This video is very thorough and a saved me a lot of frustration. Thank you!!
Great video. Very clear, but didn't quite solve my problem. My ET2750 used to detect when I put prem gloss photo paper in to print high quality pics from my pc, and prompted me to change the setting. It used to take some time to print but quality was excellent. Now it doesnt send an error message (becos my default setting is plain paper) it just goes ahead and prints a sub quality pic. Do you have another video to address this? Thanks Ron
I have two questions for the Epson et2850 printer. How do I get access to my photos and files to print? Plus how can I change the print out size so it’s not a full page print out
Thank you so much for this video ..I wounderd why when I put sizes in my laptop to print out and then send it to my EPSON ET Sublimation it can out the wrong size I was so so frustrated..now I no why ...is there an option in the EPSON ET SUBLIMATION PRINTER ...to put sizes in manually rather than the sizes allready in my laptop ...and the sublimation printer says ..hope I've made sence ...I'm trying to sublimation key rings with personal photos on and the sizes are 2.5x3.5 ..and those sizes are not built in my laptop or the printer ...hope you understand love .
Thank you so it was the Microsoft IPP Class Driver Advanced Document Settings that persistently held out as Letter when I changed A4 everywhere this hidden setting just was so resistant. Your video helped in the first 3:47
I keep getting the same message when trying to print on acetate sheep on a Epson 2450. I’ve tried all paper type options from procreate (matte/gloss/plain/etc)and no luck. what setting should I set the printer for acetate/transparency printing?
Will you also get this message if the document you are printing will not fully fit on the paper? I had to email something from my phone then resize on the computer and eventually was able to print the document. I'm not at all sure I am going to keep this printer but will slug it out until I am fully disgusted with it. Thanks for a nice understandable video.
Ty so much. I’m half way through doing 50 4x6 photos. I thought I would just have to give it the “ok” once since I was printing from their program in a batch of 50… but noooooOoooo. Half way through now and am having to sit and hit “ok” for ever slow printing photo. I don’t want to cancel the print because I edited each photo in this program and hand picked theses out of thousands of digital photos…. I am too scared to lose it all and have to start over so…. Still just sitting here tapping “ok”. Pretty dumb for it to do this when I’m printing in bulk from their own program smh
I have my printer set up that matches the preferences on the laptop thanks God for your clearly instructions. I do not know if you can help me I am trying printing Normal Design -Mirrored, did not change to mirrored it print regularly. Please help. Thank You I will really appreciate it.
Thank you! I am almost in tears of relief. I purchased my Epson Ecotank nearly 2 years ago and still using the original ink...I love it...EXCEPT for that paper-mismatch error. I have poor vision so even seeing that little tiny window on the printer requires me to use a lighted magnifying glass. For the past 2 years I have been pressing the okay button to start EVERY print job and usually every page of every print job. It wasn't that hard to do because my computer and printer were right next to each other on the desk, so even though it frustrated me I just kept doing it. I recently moved, though, which necessitates my computer and printer be some distance apart and the inconvenience was much greater. So, finally, today I googled one more time and found this video. IT WORKED!!!! Thank you...Epson should really pay you a commission because there is NOTHING in their system that I have been able to access that simply/adequately explained this seemingly common issue.
What do you do if the options for the paper on your computer do not match the options for the paper in the printer? For example, on my computer I can only choose photo paper, glossy or semi glossy, envelope etc... There isn't even an option for matte presentation paper which is what I use most.
Hello I cant find what you're doing and i have thebl epson workforce 2750...gonna have to find another video that has my exact same printer but i do like your videos
I turned these things off, still it gives me the error. Any idea why? Also the settings of turning this off were different pathing than yours. I already threw away hundreds of dollars of paper because of that error message. I want to throw the printer out of the window.
Thank you so much! But I don't have 'presentation matte' the closest is 'matte'. The rest are: Plain paper, photo quality ink jet, ultra glossy, premium glossy, premium semi gloss, glossy, and envelope.
Thank you for the info even though my Epson WF7210 is not the same as yours I figured out the paper settings. In this day of technology you would thing Epson would make a simpler setup menu. I have wasted so many A3 sheets of paper! :(
Very informative and easy to follow along and understand. HOWEVER, I hope you can solve my issue. My printer does 8.5 wide max. I design in silhouette basic and want to design 11" wide. Is there a way to turn a finished design so it will print out 8.5 tall and 11 wide
I get the error “wrong paper length” when printing 2-sided PDF files. Printing word files does not cause any problems. Epson WF-3720. I have the paper sizes set correctly on the printer and in the driver. Also error ignoring is enabled. But this does not help. Anyway thanks for the guide.
Thanks for your help. just got this printer and was driving me crazing going from letter to 4x6 photo. then back. getting error. this should help me. Thanks
this was like the longest guide to someone who need to make his work finish faster thank you. lol
Same! I saw the time and was like damn 15 mins to show someone the solution? thank goodness for playback speed 😂 ⏩️
Thank you. I was really beginning to hate my new Epson printer because of this issue. I studied the user manual but still could not understand Epson's cryptic descriptions of their counter-intuitive menu system. You explained and demonstrated it very clearly, and solved my problem. Now I don't hate it any more (but I do hate their documentation!)
Hi Charles, That's great to hear!
Thank you, finally solved a long pending problem. I always thought the respective software would take care of the issue. But looks like, every time you need to change it in the system and the printer - to be a perfect match, whenever paper type change happens.
Thank you so much. I've been trying for two hours to resolve this issue on my WF-3620 and watching your video helped me fix it in two minutes flat!
Glad it helped
I agree with others. You did this straight to the point and with visual. Thanks sooooo much !
Thank you so very much! I spent four days trying to figure this out and two phone calls with Epson. You solve my problem in less than 5 minutes! Absence should be paying you not there phone people...
Thank you so much! I printed 4x6 photos and thenchanged it back to what I thought was leeter, insted I had the printer setting on 8x10, not "letter - 8.5 x 11" For weeks I have tried to correct this!!!
simple , elegant , and very clear . even this non-techie old man got it from the first time . thank you .
You are a godsend! Why can't Epson have simple support like this. Thank you very much.
You're welcome! I'm so pleased it helped!
You solved my problem. You are literally better than the 5 technical support representative i talked with from epson
That's great Reza!
You are a Godsend. I was struggling to figure out the error message you spoke of, and after watching your excellent video; I was able to resolve it. Thank you so much friend!
Thank you! My first attempts to print on glossy paper with the ET-2800 were disastrous. I didn't know you had to select paper type from the computer AND the printer. With the HP you selected from the computer and you were good to go.
Thanks! No hype, no long speaches. Just the necessary info. Very helpful!
All your videos are really excellent, I like the fact that you take your time to explain things in a very clear matter and that you video all the steps so that one can follow you and understand the why and how. Thank you for sharing and creating these veryful videos. Keep them coming !
Thank you so much Lillian. I really appreciate the time you took to give me such nice compliments. Thanks for the encouragement!
Thank you so much! That resolved my issues immediately! i was struggling with that problem for 4-5 hours before i watched your video
It worked!! Thank you so much, I appreciate it 🙏 I was so sick of having to override it every time I want to print
THANK YOU again I needed to see this again I keep your video in my saved spot thank you
Thank you. I have the ET-4850 and the setup screen is a little different, but I found the settings you outlined and turned the OFF. Yay! I also use the HIIPO inks, and I have found the HIIPO sublimation paper to be of better quality than most. For anyone reading this here's an FYI: the HIIPO sublimation paper is printed on the ROUGH side; not the smooth side. Cheers, Betty.
Thank you for this video, and many of your other videos. You create informative and helpful videos that are easy to understand. I noticed that you have not created a new video in some time, and I hope you are able to resume making videos, as I and so many other people, learn so much from you.
Your Video has been Fantastic 👏👏👏 Your Diction is Very Clear & Precise and you have SLOWED YOUR Speech rate DOWN.
This makes Understanding YOU And The KNOWLEDGE you have shared So Informative And Extremely Helpful. Thank you so much. It has been a Joy listening to your Presentation. 👏👏👏🇭🇲🇭🇲🇭🇲🇭🇲
Thank you so much 🙂
Thank you for this video. Excellent explanations, perfect pace 👍
Great video - thank you so much!! Seems so simple, but I kept just changing it on the computer - I didn't think to change it on the printer!
Glad it helped!
Wow...stayed up late trying to sort out why I could not just print on any type of paper I want and why the printer only clicked when
I specified a size. You answered all my questions and solved my problem.
A few times during your problem solving you said you liked to keep the print notice on and if you had to...you just hit the "override". Where is the override...on the printer or the computer??
Thanks again for allowing me to keep the rest of my hair which I was in the process of pulling out.
Thank you sooo very much for this tutorial. I don't do sublimation but I just got the Epson ET4800 for printing stickers etc and have been getting this error. I have driven myself crazy trying to figure out what the problem was. Thank you thank again!!! Great information and so very much appreciated! 🌺🌻☺
You're very welcome and I'm glad it helped!
Great! Thanks. I was about to return this printer... solutions didn't address this. Great video.
thank you!! I refer to this EVERY TIME I have to print invitations on my printer. So clear and helpful.
Hi Lisa, That's wonderful! I'm so glad you're using it.
Excellent video. It solved my problem with Epson ET-2825. Better than the agent where I bought the printer.
Thank you so much! I spent over an hour on the phone with the Epson help desk before finally hanging up without the issue being resolved. I'm so grateful to you. I print iron-on transfer paper and cardstock occasionally, I was getting the error message and not sure which paper type to select as those two are not an option. What would you suggest?😊
Hi thanks for the great video. I have followed your suggestions but the error message keeps on repeating. The printer is 3 days old and I've had noting but problems. Have you any other suggestions please?????
Excellent video in minute detail! My question is: Shouldn't the printer accept the settings that my computer sends it? I have used other printers that automatically reflected the change of paper size and quality that I set up on my computer. Is there any advantage to having to go back and forth between my printer and computer?
Excellent! And so clear in explaining what to do and for the options given. Thank you very much indeed.
Thank you so much for these instructions. I would have to get up and go to the other side of the house in order to override this error. Businesses have returned this printer because they didn't know that the error notice could be shut off.
At last! Sorted it out. It's only been about 3yrs. Thank you!
You're welcome Tom! That's great!
I couldn't help but notice you're lighting is very very good
This is concise and great. Thank you.
Love it... your video go right to the point and perfecto with the details. Thank you!
Thank you so much. Epson website was no where near how clear you were. Thank you💗
Thank-you so much! You saved me a whole lot of frustration! I agree with not turning off the error. I don't do that for any of my printers.
Brilliant following your instruction (using pause) it was all fixed after a couple of weeks irritation, thank you
Thank you thank you by 2.34 I solved the annoying problem.
That's great!
I did what you said and was still having a problem even after setting both the Epson and the Print dialog Printer Properties to A4. I had also set the Word page setup to A4. I was still getting a fault and I ran it to ground by opening Windows Settings => Devices => Printers and scanners => ET2850 => Manage => Printer Properties => Advanced => Printing Defaults = Layout => Advanced and, finally, I could see that the Paper size was set to Letter. Well hidden Epson/Windows - but I found you!
Good for you Stephen!
Thank you... I was about to take my printer in for maintenance!
THANK YOU SOOOO MUCH I JUST GOT THIS PRINTER AND THAT MESSAGE WAS ALREADY ANNOYING THE CRAP OUT OF ME
I am getting this on my ET-3850 when printing a 4x6 photo from the Epson+ software which I selected 4x6 and have the printer cassette set at 4x6. I don't understand the mismatch but will watch the video and hopefully it fixes the issue.
Hi, if you let the printer continue to provide the error message and you override it when necessary then which settings would be used after you press override? Is it the printer default settings or the settings from the computer print job? I believe this matters because as I understand it there is a big difference in how the ink is physically applied in cases like plain paper vs glossy paper. In other words if the printer default is plain paper and I'm trying to print a photo on glossy what does the printer actually do if I press override? Thank you in advance for any insight you can provide.
Really useful video. Thank you. I also found that if the correct paper size isn't specified in the application, ie. word then it will throw the same error, which is really useful :)
Great tip!
Thanks so much. We were having an error message (paper size) issue every time when printing from a mobile phone. This video is very thorough and a saved me a lot of frustration. Thank you!!
Hi Greg, That's great to hear! All the best!
thank you so much for this excellent video I hAD this problems for more than 2 years. Thank you again.
Thank you..quick question: how would I reset the 2720 to factory settings?
5 Stars job well done thank you getting that yellow Triangle error ,,Fixed
100 thumbs up to you maam. Because of this video, I finally resolved the issue with Epson printer. Many thanks.
You are very welcome and i am so pleased it made such a difference. All the best.
OMG Thank you so much. I was ready to pack it up. You are a life saver.
Thank you for such detailed instructions. I really appreciate the help.
Thank You, Thank You for addressing this issues. You are Awesome.
Had no idea I could do this. Thank you for this video.
Great video. Very clear, but didn't quite solve my problem. My ET2750 used to detect when I put prem gloss photo paper in to print high quality pics from my pc, and prompted me to change the setting. It used to take some time to print but quality was excellent. Now it doesnt send an error message (becos my default setting is plain paper) it just goes ahead and prints a sub quality pic. Do you have another video to address this? Thanks Ron
THANK YOU IT FIXED THE PROBLEM!!!
Thank you!!!! Fixed my problem right up!
Glad it helped! That's great!
thank you my problem of my printing is totally solved
Thank you thank you. Love the printer EXCEPT for this little hiccough
Thanks ever so much was very helpful and you explain things brilliantly 🥰
Glad it was helpful! Thank you for the nice compliment!
You were fantastic! thank you!
I have two questions for the Epson et2850 printer. How do I get access to my photos and files to print? Plus how can I change the print out size so it’s not a full page print out
Thank you! Another great video...I turned the error messages off but what you said made sense so I turned them back on hehehe!
This made me laugh, thank you!
Thank you so very much! I thinking of returning my printer
You're welcome Doris. Good luck on the return.
Thank you so much for this video ..I wounderd why when I put sizes in my laptop to print out and then send it to my EPSON ET Sublimation it can out the wrong size I was so so frustrated..now I no why ...is there an option in the EPSON ET SUBLIMATION PRINTER ...to put sizes in manually rather than the sizes allready in my laptop ...and the sublimation printer says ..hope I've made sence ...I'm trying to sublimation key rings with personal photos on and the sizes are 2.5x3.5 ..and those sizes are not built in my laptop or the printer ...hope you understand love .
Appreciate the heads up!
Thanks so much it was really helpful to me
Great job , I now know what the problem was .
Thank you so it was the Microsoft IPP Class Driver Advanced Document Settings that persistently held out as Letter when I changed A4 everywhere this hidden setting just was so resistant. Your video helped in the first 3:47
Great to hear!
This video was so helpful! Thank you!
You're so welcome Kristin!
thank U fixed that problem
That's great to hear Richard!
Thank you you are appreciated absolutely D best video
Thank You Ma'am It Works.
Great!
So is this mismatch error the same as the invalid message I get when I load paper and attempt to to run a horizontal line check?
I keep getting the same message when trying to print on acetate sheep on a Epson 2450. I’ve tried all paper type options from procreate (matte/gloss/plain/etc)and no luck. what setting should I set the printer for acetate/transparency printing?
Excellent video!!!!!
Will you also get this message if the document you are printing will not fully fit on the paper? I had to email something from my phone then resize on the computer and eventually was able to print the document. I'm not at all sure I am going to keep this printer but will slug it out until I am fully disgusted with it. Thanks for a nice understandable video.
is there a way to add a heavy cardstock setting? My 2750 just spits it right back out when trying to do a print to cut on Cricut.
Thank you for the big help!
My pleasure!
Ty so much. I’m half way through doing 50 4x6 photos. I thought I would just have to give it the “ok” once since I was printing from their program in a batch of 50… but noooooOoooo. Half way through now and am having to sit and hit “ok” for ever slow printing photo. I don’t want to cancel the print because I edited each photo in this program and hand picked theses out of thousands of digital photos…. I am too scared to lose it all and have to start over so…. Still just sitting here tapping “ok”.
Pretty dumb for it to do this when I’m printing in bulk from their own program smh
I have my printer set up that matches the preferences on the laptop thanks God for your clearly instructions. I do not know if you can help me I am trying printing Normal Design -Mirrored, did not change to mirrored it print regularly. Please help. Thank You I will really appreciate it.
Thank you! I am almost in tears of relief. I purchased my Epson Ecotank nearly 2 years ago and still using the original ink...I love it...EXCEPT for that paper-mismatch error. I have poor vision so even seeing that little tiny window on the printer requires me to use a lighted magnifying glass. For the past 2 years I have been pressing the okay button to start EVERY print job and usually every page of every print job. It wasn't that hard to do because my computer and printer were right next to each other on the desk, so even though it frustrated me I just kept doing it. I recently moved, though, which necessitates my computer and printer be some distance apart and the inconvenience was much greater. So, finally, today I googled one more time and found this video. IT WORKED!!!! Thank you...Epson should really pay you a commission because there is NOTHING in their system that I have been able to access that simply/adequately explained this seemingly common issue.
Hi Alice! I am so glad that this video helped you so much. How wonderful to hear!
What do you do if the options for the paper on your computer do not match the options for the paper in the printer? For example, on my computer I can only choose photo paper, glossy or semi glossy, envelope etc... There isn't even an option for matte presentation paper which is what I use most.
Omg Thank you! You saved me from pulling my hair out! Lol. ❤️❤️❤️ great job in explaining everything. You are amazing!!
I'm so glad and thank you!
Thanks very much for your help
Hello I cant find what you're doing and i have thebl epson workforce 2750...gonna have to find another video that has my exact same printer but i do like your videos
I turned these things off, still it gives me the error. Any idea why? Also the settings of turning this off were different pathing than yours. I already threw away hundreds of dollars of paper because of that error message. I want to throw the printer out of the window.
THANK YOU!!!!
You're welcome!
Thank you that was a great help.:)
Very helpful. Thanks
Thank you so much! But I don't have 'presentation matte' the closest is 'matte'. The rest are:
Plain paper, photo quality ink jet, ultra glossy, premium glossy, premium semi gloss, glossy, and envelope.
Thank you for the info even though my Epson WF7210 is not the same as yours I figured out the paper settings. In this day of technology you would thing Epson would make a simpler setup menu. I have wasted so many A3 sheets of paper! :(
Very informative and easy to follow along and understand. HOWEVER, I hope you can solve my issue. My printer does 8.5 wide max. I design in silhouette basic and want to design 11" wide. Is there a way to turn a finished design so it will print out 8.5 tall and 11 wide
Yeah I don't have that screen in the printing preferences. I'm so mad since it doesn't give me the option for "User Define"
Thank you so much! This is so helpful! I had the correct paper size and it still was giving me that message.
Glad it helped!
I get the error “wrong paper length” when printing 2-sided PDF files. Printing word files does not cause any problems. Epson WF-3720.
I have the paper sizes set correctly on the printer and in the driver. Also error ignoring is enabled. But this does not help.
Anyway thanks for the guide.
thank you ma'am you solved my issue...
at least I can continuously print without pressing any key ,,,
That's great!
Im using printable sticker paper, never comes out good what is the settings for that type of paper? Thank you!
Thanks for your help. just got this printer and was driving me crazing going from letter to 4x6 photo. then back. getting error. this should help me. Thanks