Wow. That's her job. She hung up on you, to take another call and do the same thing for the rest of her work day. There's a no reason she had to go. You were asking her reasonable questions. Sorry you have to deal with that. I hope things go better when you get in touch with your insurance provider.
also, she was being very, very rude and didn't handle her job correctly (once again, been there, for stuff that is potentially life changing, so i know your pain. Unfortunately, some people think we, the people who, in some way or form, provide the money that pays their pay checks are still not worth their time. Agh! ok, super triggered
Wow. That's her job. She hung up on you, to take another call and do the same thing for the rest of her work day. There's a no reason she had to go. You were asking her reasonable questions. Sorry you have to deal with that. I hope things go better when you get in touch with your insurance provider.
Don't worry, the health care system out here sucks for the most part. It's not just you
also, she was being very, very rude and didn't handle her job correctly (once again, been there, for stuff that is potentially life changing, so i know your pain. Unfortunately, some people think we, the people who, in some way or form, provide the money that pays their pay checks are still not worth their time. Agh! ok, super triggered
Tanis Tamberella omg xD well i hope everything gets worked out