UPDATE: Since posting this video I have been trying to figure out what causes this error. I'm hearing it might be caused by a power surge or outage during a system update causing some corruption of the software. It also seems to be the case that this error is showing up more frequently on PS5s that are always left in Rest Mode instead of being shut down completely. I would suggest always shutting your PS5 down completely when not in use.
Hey this just happened to me and it was because I was updating dead by daylight then it said that there was an error and that I can’t install it so I tried restarting my ps5 then it said repairing ps5 and then I got stuck on option seven I’m going to try what u did in the video in a moment
So this must be a common issue. Pretty upset with Sony. I shouldn't have to spend an evening after work researching, troubleshooting and repairing faulty software. I don't even use rest mode. Not to mention I'm going to have to re-download all of my games and I'm losing all the progress I made in said games because I don't pay extra to backup on the cloud. My Nintendo from 1988 still works fine.
fuckin crazy ik, i just got a ps5 for christmas and i start it up working fine it gets stuck processing on 99% for atleast 3 hours so i unplugged it and am now in safe mode with only option 7 telling me i have to get a usb and do a bunch of bull shit that idk how to do SHIT IS FUCKIN RIDICULOUS
i feel the pain my man ive had this ps5 since it came out and this is the first time ive ran into this mine happened after my playstation overheating its a bummer
Having this prob with my ps4 stuck number 7 and just legit got this 2 days ago played a few games it glitched uncharted 4 then stuck here about to smash this pos
You’re a lifesaver bro, sadly had to reset my PS5 but your video was the only one I found that got to the point and walked through the process. Thanks!
Thank you bro this was really helpful. Ppl are working around my apartment and accidentally shut the power down and I was stuck in safe mode but your first step fixed it all. Thanks again bro hope you get more exposure 🔥
Thanks I was very stressed because if I reinstalled everything would be deleted until you said you were able to retrieve it with the cloud this helped a lot thanks
Thank you so so much!!! I was stuck on option 7 but I held down the power button as you said and was able to go to option 1-7. I was very close to returning it to be repaired so thank you again. Absolute life saver.
Thank you so much😅, I was freaking out, especially when I couldn't select any other options. I suspect it was because, in my country, we have something called loadshedding, a scheduled power outage. But this one was unexpected, so when it came back on it booted me into safe mode. Ive learnt that i should just leave my ps5 off when i dont use it.
This is a timeless video. This problem could hit you at any time, and day. For me it was today. I was terrified, but you talked me through it. None of the fixes worked, but they didn’t for you either. You gave me the courage to do it. I had all my ps4 games stored on extended storage, so I only had to redownload about 3 ps5 games, RUclips, and sign back in. Thanks a lot. Earned a sub.
@@BeReTyy for games like NHL with career modes I lost my saved files, but with games like Fortnite with accounts you sign into, I lost nothing. On Batman Arkham Knight my save file was still there. Didn’t lose anything on Rainbow Six Siege either, but my cosmetics were unequipped. Only issue is redownloading all your games/apps, and re signing into streaming apps.
@@slim8751 I’m pretty sure this worked out fine and I didn’t lose my progress from it, but not long after this, my PlayStation had some type of hiccup and I had to factory reset it. I lost every single clip/screenshot, and I lost certain save files (NBA2K mycareer for example). I can’t guarantee you anything, but just prepare for anything. You should be fine tho, I’m pretty sure my factory reset was like a month later and unrelated
for people that are worried about save data. As long as you have ps plus your data will auto save so all you have to do is factory reset and then after download the game and your all good😊. hope this helps!
@@kwabrisocee I am pretty sure it will auto save your game files bc I never went out of my way to save them but they where still saved when I redownload them after I did a factory reset
Thank you! I was actually trying to use the last option and was struggling to get it to read the file and blah blah blah, but doing it just the easy way worked! It helped so much to know how to reset it to open up the other options. Thank you so much! Ugh now to see what damage was done
Having the same problem after my ps5 was unplugged in rest mode so I’m hoping this works for me as tried all the options yesterday but really didn’t want to factory reset, looks like my only option now and your video the only real helpful one on RUclips 🤞🏻
You are a life saviour i was fixing this from 9:00 in the morning and i fixed it like in 8-9. Hours at 9:00 at night because of you thanks alot man i appreciate you're videos even after 2-3 years this is the only tutorial that works ❤
thank u so much u are a lifesaver man i thought i would have to take my ps to sony but apparently not i cant ever show u how grateful i am man honestly
Wish I saw this video earlier. I had the same prob and had to choose option 7 to update my firmware from 4.03 to 4.50. God job,I can still jailbreak my ps5.
Dude...god bless you, i was angry, frustrated and about to give up until i found this video. sadly i had to do the exact same thing as you, but hey it works.
Thankyou bro, your awesome luckily it worked when I pressed”set to default settings” so I only rlly spent like 15 minutes on this issue thanks to your video ❤
You know what bro your helped alot even though I was aware of the double beep option I completely forgot to use that function, but sadly had to reset..... Sony was going to charge me £245!!!! Just to reset which is crazy!
You saved my gaming life 💯 I was able to rebuild my database off of a failed system update trying to turn off my system. Only had option 4 and 7 for me until I held the power button giving me my options again. But you saved me with this thanks for this vid bro
Trying the options and it sucks that sony cant really help. But this video has been helpful so far. Because i dont want to do the last option like everyone else.
Bro u are a live saver i was Stuck on Option 8 but it just turtned of my ps5 bjt the i turnen it on again and i coole select all the Option tysm i couldnt play for monzhs but thsnk god i waschen your video
i loaded into my ps5 last night all buzzed up and ready to go and i got this error message. it was doing an update and i was looking away and next thing i know i have this error. i was too drunk to figure it out at the time but a day later i watch this video and it has helped. its just crazy to me that this can happen randomly at any moment. and that i have to resort to a youtube video to describe why its happening and what to do about it. i hope this next generation of games is worth it. so far tbh cod, and thus far the ps5 with the error reset, has been an absolute joke. like there are certain things that just CANNOT HAPPEN.. and cod vanguard was the first joke but this random factory reset...on a random day... is just absurd to me. a person. should be able to login to the service they are PAYING FOR and be able to play. 100% of the time. not 90% not 99%... a full on raging 100%.
I've got the same problem with my PS4, except option 7 is always available no matter what, and when I try to reinstall the system it tells me the .pup file is corrupted, I've tried everything.
Bro this happened to me when my systmr update finished and now it only boots up on safe mode, only option 3 and 7 show up . Tried option 3 multiple times but keeps saying something went wrong each time it finishes. Cant even uodate my system.
Thank you!! Your video really helped explain WHAT was going on.. I'm reinstalling aware, and I'm expecting to have to factory reset. No backup unfortunately.. Thanks again for taking the time to share your issue.
Please does anyone knows why ps5 goes on safe mode cause I just reset my game now downloading all my games back which is like heartbreaking for me so I know when my next heartbreak is coming 😢😂
Man man man lemme tell u right now, that’s the screen of the end/ death that’s the worst thing a ps4 player could get bro if u cannot get out of that like me 1 year ago only option is to restart the whole console you will lose everything but not everything completely if u have ps plus u could be able to get sum saves back but not every save
Guys can someone help me? Cause PS5 safe mode only gives me option 3 and option 7. I keep trying to update the system software but it’s always end up with “Something went wrong”🙃🙃🙃🙃
This worked for me I reset my PS5 the only thing I think I did wrong to cause this problem is plug in the power cord into the wall before I plug it into the game. That’s the only thing I could think of. Thanks
Here’s my story. I was playing Minecraft, and the game crashed. I did a forced shutdown and it simply did what it normally did and said it was not properly turned off, but it still powered up normally. Next, I shut it down a second time, and when I power it on, it would not turn on for ten seconds. Finally, it did, and I was in safe mode. Must have been a power surge. Surge protector protected the PS5 but not the games and storage!
after 4 fucking months i can finally use my baby again thank you so much bro you don’t understand how bad i’ve been wanting to use this.. i basically gave up on it and it was just collecting dust while i was playing my xbox one and i finally decided to try again and i found this video
Thank you so much man, even though im pretty much a mastermind when it comes to safe mode, every time is different and what i usually know doesnt work. Few days ago i had some troubleshooting on the main screen of my ps4 and i checked the system software update but it said i was on the latest update. Suddenly Today safe mode popped up (not a big surprise for me 😅) and said i needed to update system software update, and that is why usually safe mode comes up for me often (not updating system software for a long period of time). And this very convincing video showed to me that all i had to do when i had just option 7 available i just had to turn it on until i hear another beep 😁 i am kinda upset with sony, its their way of telling everyone to buy new gen. And yes the video has helped which is why you just earned a subscriber☺
UPDATE: Since posting this video I have been trying to figure out what causes this error. I'm hearing it might be caused by a power surge or outage during a system update causing some corruption of the software. It also seems to be the case that this error is showing up more frequently on PS5s that are always left in Rest Mode instead of being shut down completely. I would suggest always shutting your PS5 down completely when not in use.
I’m stuck on option 7 on my ps4 but when I put back in safe mode I still can’t get it to unfreeze even when using d-pad
Murray same here man did you ever figure it out??
You may want to get more air movement behind the ps5 as well if it is too hot it can power/heat spike too.
Hey this just happened to me and it was because I was updating dead by daylight then it said that there was an error and that I can’t install it so I tried restarting my ps5 then it said repairing ps5 and then I got stuck on option seven I’m going to try what u did in the video in a moment
Just happened to me during a power surge
So this must be a common issue. Pretty upset with Sony. I shouldn't have to spend an evening after work researching, troubleshooting and repairing faulty software. I don't even use rest mode. Not to mention I'm going to have to re-download all of my games and I'm losing all the progress I made in said games because I don't pay extra to backup on the cloud. My Nintendo from 1988 still works fine.
fuckin crazy ik, i just got a ps5 for christmas and i start it up working fine it gets stuck processing on 99% for atleast 3 hours so i unplugged it and am now in safe mode with only option 7 telling me i have to get a usb and do a bunch of bull shit that idk how to do SHIT IS FUCKIN RIDICULOUS
didn’t mean working fine as it did shit either it processed that was it haven’t even pressed a fuckin button on the remote
@@qnfxr2061 I’m Going Thru The Same Problem Rn
i feel the pain my man ive had this ps5 since it came out and this is the first time ive ran into this mine happened after my playstation overheating its a bummer
Having this prob with my ps4 stuck number 7 and just legit got this 2 days ago played a few games it glitched uncharted 4 then stuck here about to smash this pos
You’re a lifesaver bro, sadly had to reset my PS5 but your video was the only one I found that got to the point and walked through the process. Thanks!
Does this delete your games
@@AngelTorres-iw9jq it did
@@AngelTorres-iw9jq sadly yeah, yesterday this nonsense has happened to me
@@HazemJillMh can u still get ur account and ganes back and progress
Thank you so much, dude. I thought I was gonna have to reset my entire Ps5 but I didn't have to because of you. Genuine lifesaver
Thank you bro this was really helpful. Ppl are working around my apartment and accidentally shut the power down and I was stuck in safe mode but your first step fixed it all. Thanks again bro hope you get more exposure 🔥
Had to use this vid 2 times over a few months you really are a life saver
Thanks I was very stressed because if I reinstalled everything would be deleted until you said you were able to retrieve it with the cloud this helped a lot thanks
Happy to help out!
Clear system cache worked for me. Thanks a lot
Thanks bro, I really appreciate you uploading this video. I almost took my ps5 to the shooting range to blow it up. 😂
That might not of helped fixing it XD
THANK YOU SO MUCH. I haven’t played my PS5 in months because of this problem
I was completely lost and this helped a lot thank you
No problem! Happy gaming!
Thank you so so much!!! I was stuck on option 7 but I held down the power button as you said and was able to go to option 1-7. I was very close to returning it to be repaired so thank you again. Absolute life saver.
Glad to help out! Happy gaming! ^^
Thank you bro omg I'm so suprised I was about to take my ps4 to my garage and leave it there and get a new one
You life = a silly video game system?!?!?!?!? Bruh get mental help no pun intended but life saver over this?!?!?!
Thank you so much😅, I was freaking out, especially when I couldn't select any other options. I suspect it was because, in my country, we have something called loadshedding, a scheduled power outage. But this one was unexpected, so when it came back on it booted me into safe mode. Ive learnt that i should just leave my ps5 off when i dont use it.
South African me too
Bro i still cant get out of the Last option bro Just 7 is available
This is a timeless video. This problem could hit you at any time, and day. For me it was today. I was terrified, but you talked me through it. None of the fixes worked, but they didn’t for you either. You gave me the courage to do it. I had all my ps4 games stored on extended storage, so I only had to redownload about 3 ps5 games, RUclips, and sign back in. Thanks a lot. Earned a sub.
Thank you for the kind words! Happy gaming!
did u lose any of data for resetting it?
@@BeReTyy for games like NHL with career modes I lost my saved files, but with games like Fortnite with accounts you sign into, I lost nothing. On Batman Arkham Knight my save file was still there. Didn’t lose anything on Rainbow Six Siege either, but my cosmetics were unequipped. Only issue is redownloading all your games/apps, and re signing into streaming apps.
so you don’t lose all your data? all my games, messages, pictures, in game content will be there?
@@slim8751 I’m pretty sure this worked out fine and I didn’t lose my progress from it, but not long after this, my PlayStation had some type of hiccup and I had to factory reset it. I lost every single clip/screenshot, and I lost certain save files (NBA2K mycareer for example). I can’t guarantee you anything, but just prepare for anything. You should be fine tho, I’m pretty sure my factory reset was like a month later and unrelated
Man this helped tons. My power went out and it got stuck on safe mode! Thanks man even though I had to get rid of things at least I got it back.
That automatic cloud saving is a lifesaver ^^ Glad to help out!
for people that are worried about save data. As long as you have ps plus your data will auto save so all you have to do is factory reset and then after download the game and your all good😊. hope this helps!
What about your data in your games will it still be there if you redownload all of your games
I have playstation plus by the way
What if I now buy ps plus would that data still get uploaded?
@@Gear20845 your data will still be there bc this happened to me and when I redownload my games all my progress was still there
@@kwabrisocee I am pretty sure it will auto save your game files bc I never went out of my way to save them but they where still saved when I redownload them after I did a factory reset
@@kwabrisocee bto had no answet
Thank you! I was actually trying to use the last option and was struggling to get it to read the file and blah blah blah, but doing it just the easy way worked!
It helped so much to know how to reset it to open up the other options. Thank you so much!
Ugh now to see what damage was done
Having the same problem after my ps5 was unplugged in rest mode so I’m hoping this works for me as tried all the options yesterday but really didn’t want to factory reset, looks like my only option now and your video the only real helpful one on RUclips 🤞🏻
Did it work
Exact same reason it happened to mine
Same reason it happened to me. Did you have to factory reset?
@@its_todders7460 how did you fix it
did it work & did you lose all your data?
Bro Ur reinstall video just saved me hours
Ledgen
😅
Thanks. Looks like full reset for me too.
Absolute hero bro was so scared my console was done
Thank you so much number 5 worked for me after trying others and not working🎉🎉you're such a life saver... All the way from south africa
Thank you SO MUCH!! Bro i stop playing for months you save my DAY!, Have a nice day.
You are a life saviour i was fixing this from 9:00 in the morning and i fixed it like in 8-9. Hours at 9:00 at night because of you thanks alot man i appreciate you're videos even after 2-3 years this is the only tutorial that works ❤
Very happy my video helped out!
I haven't played my PS5 in months. Thanks for the vid! Definitely helped me when nothing else worked.
Time to get caught up with your games! XD Happy it worked out for you!
thank u so much u are a lifesaver man i thought i would have to take my ps to sony but apparently not i cant ever show u how grateful i am man honestly
Happy I could help you out! Happy gaming!
Thank you mate my sons PS5 did this.your video helped.
Thank you so much man, I came home from work on a Friday and the safe mode really isn’t what I needed.
Thank you very much, you saved my evening I can finally hope back on OG Fornite , WE ARE HOME
Wish I saw this video earlier. I had the same prob and had to choose option 7 to update my firmware from 4.03 to 4.50. God job,I can still jailbreak my ps5.
Legend, thank you very much, saved my sanity
Everything thing is gone didn't have plus I've lost Everything 😔
Thank you man you really helped me. Option 2 worked for me! I had to get back on this video and thank you for making this and helping people
Happy it helped you out!
Thank you so so much you really helped me out here bro. Your a life saver hope you have a amazing rest of your day.
Happy my video helped! Have fun gaming! ^^
Thank god for your video! Came here like a gear ir so ago and now im here again !
Thanks man it’s helped I had to do option 6 but it’s better than nothing I appreciate it🙏
Dude...god bless you, i was angry, frustrated and about to give up until i found this video. sadly i had to do the exact same thing as you, but hey it works.
Glad my video helped out! Happy gaming!
Thank you so much
This helped a lot , thanks my bro 💪🏾
I haven’t even been able to play my ps5 yet just been stuck on this screen
I got this issue today out nowhere, thanks for helping.
Bro your first option worked thank you man! This was not cool to come home to today but I found your video, appreciate you 🤙🏻
Thank you so so so so so so much❤❤❤❤❤❤
Thanks bro I thought my PS5 was broken had to factory reset but managed to download my games from the game library
Great! Glad it worked out for you! ^^
Thankyou bro, your awesome luckily it worked when I pressed”set to default settings” so I only rlly spent like 15 minutes on this issue thanks to your video ❤
You know what bro your helped alot even though I was aware of the double beep option I completely forgot to use that function, but sadly had to reset..... Sony was going to charge me £245!!!! Just to reset which is crazy!
Wow! Glad I helped you save that money! XD
You saved my gaming life 💯 I was able to rebuild my database off of a failed system update trying to turn off my system. Only had option 4 and 7 for me until I held the power button giving me my options again. But you saved me with this thanks for this vid bro
Instructions Unclear, Cat did not appear from thin air.
Thank you bro this was actually the only video I could find to help fr
Yo bro u just waved my ps5 with clearing my data the second one u did I can believe you fixed it I love you
Trying the options and it sucks that sony cant really help. But this video has been helpful so far. Because i dont want to do the last option like everyone else.
Bro ur a lifesaver thxxxx so muchhhhh❤❤❤
Omg it actually worked thank you for the help, there was no way I would be able to do this without u.
Thank you so much I almost cried!!
Bro u are a live saver i was Stuck on Option 8 but it just turtned of my ps5 bjt the i turnen it on again and i coole select all the Option tysm i couldnt play for monzhs but thsnk god i waschen your video
Happy it helped you out! Enjoy your gaming!
Your Video just help me out with my PS5
i loaded into my ps5 last night all buzzed up and ready to go and i got this error message. it was doing an update and i was looking away and next thing i know i have this error.
i was too drunk to figure it out at the time but a day later i watch this video and it has helped.
its just crazy to me that this can happen randomly at any moment. and that i have to resort to a youtube video to describe why its happening and what to do about it.
i hope this next generation of games is worth it.
so far tbh cod, and thus far the ps5 with the error reset, has been an absolute joke.
like there are certain things that just CANNOT HAPPEN.. and cod vanguard was the first joke but this random factory reset...on a random day... is just absurd to me.
a person. should be able to login to the service they are PAYING FOR and be able to play. 100% of the time. not 90% not 99%... a full on raging 100%.
You rock man! Thanks for the help!
Bro I got 8 options, and when it turns on, it just turns back off, this is annoying my guess is I’m gonna have return them
Thank you so much I’ve been trying to figure out how to they to options for over an hour u helped a lot ❤❤
This helped a lot thank you very much, step 2 (clear cache) is what worked for me
I've got the same problem with my PS4, except option 7 is always available no matter what, and when I try to reinstall the system it tells me the .pup file is corrupted, I've tried everything.
Bro this happened to me when my systmr update finished and now it only boots up on safe mode, only option 3 and 7 show up . Tried option 3 multiple times but keeps saying something went wrong each time it finishes. Cant even uodate my system.
how u fix it
Mine to did u fix it?
Yeaaa same for me sony tweakin
This absolutely helped mate thank you so much if I didn’t find a video to help me with this my parents would of have thrown this out!
Glad it helped you out! Happy gaming!
Thank you Jesus for you Gang I had to update mine as well using usb but turning it back on and holding it made my work🙏🏾
Thank you!! You are a life saver!!
Thank you!! Your video really helped explain WHAT was going on.. I'm reinstalling aware, and I'm expecting to have to factory reset. No backup unfortunately.. Thanks again for taking the time to share your issue.
Please does anyone knows why ps5 goes on safe mode cause I just reset my game now downloading all my games back which is like heartbreaking for me so I know when my next heartbreak is coming 😢😂
Oh my gosh dude thank you this worked like a charm
Was yours after the update?
@@foxbeast1823 mine happened while I tried to update it
The second option worked for me and my ps5 seems to be working fine now
You help me so much it was not working at first but I’m so happy I found your video
Glad to help out! Have fun gaming! ^^
Thank you so much for helping me, we got my ps5 back from rest model thank you so much
Glad to help out! Have fun gaming! ^^
Thanks a lot for you’re advice…I was stuck like this 20 minutes ago…I used the 6 only way to have my ps5 back on live!
In my case I have rebuilt the database and cleaned the cache... working again!
THANK YOUUUU I was about to cry
Man man man lemme tell u right now, that’s the screen of the end/ death that’s the worst thing a ps4 player could get bro if u cannot get out of that like me 1 year ago only option is to restart the whole console you will lose everything but not everything completely if u have ps plus u could be able to get sum saves back but not every save
You were such a big help I ended up doing the same thing you did nothing worked for me.
Thanks so much man option 5 worked for me
Guys can someone help me? Cause PS5 safe mode only gives me option 3 and option 7. I keep trying to update the system software but it’s always end up with “Something went wrong”🙃🙃🙃🙃
Thnx bro only vid that actually helped
This worked for me I reset my PS5 the only thing I think I did wrong to cause this problem is plug in the power cord into the wall before I plug it into the game. That’s the only thing I could think of. Thanks
Bro Thankyou so much your a legend I was really upset about this and couldn’t figure it out
Thanks so much i did sadly have to reset it but you were still very helpful❤
Thanks bro I’ve been in safe mode for days
2years later ive finally made it here sending virtual hearts to everyone 😂😂
Here’s my story. I was playing Minecraft, and the game crashed. I did a forced shutdown and it simply did what it normally did and said it was not properly turned off, but it still powered up normally. Next, I shut it down a second time, and when I power it on, it would not turn on for ten seconds. Finally, it did, and I was in safe mode. Must have been a power surge. Surge protector protected the PS5 but not the games and storage!
I was stuck on my ps5 thanks for helping me man your the best
I factory rest mine and it worked at first. Then I put it back into rest mode and then I got stuck in safe mode again.
I don’t have ps plus and I’m scared that all my saved data will wipe someone please help me
Omg I love you saved man thank you so much for telling me about the default settings 😊
First step worked for me ! Thank you so much 😭I thought I was done for
What do I do if when I hold the power button it just says “something went wrong”
Did u fix😊
@@AradRohani no
Thank you very much! The first option works for me!
Thank you so much for this video. It helped me out. I appreciate it.
I LOVE YOU I was just about to do the usb thing I literally owe my life thank you so much
Happy gaming! ^^
after 4 fucking months i can finally use my baby again thank you so much bro you don’t understand how bad i’ve been wanting to use this.. i basically gave up on it and it was just collecting dust while i was playing my xbox one and i finally decided to try again and i found this video
Glad to help out! Happy gaming! ^^
Thank you so much man, even though im pretty much a mastermind when it comes to safe mode, every time is different and what i usually know doesnt work. Few days ago i had some troubleshooting on the main screen of my ps4 and i checked the system software update but it said i was on the latest update. Suddenly Today safe mode popped up (not a big surprise for me 😅) and said i needed to update system software update, and that is why usually safe mode comes up for me often (not updating system software for a long period of time). And this very convincing video showed to me that all i had to do when i had just option 7 available i just had to turn it on until i hear another beep 😁 i am kinda upset with sony, its their way of telling everyone to buy new gen. And yes the video has helped which is why you just earned a subscriber☺
Glad my video helped you out! Happy gaming! ^^
Thanks my man, that was a great help
Bro ur a goat thank u thats crazy this thing was 1,100 and it has issues like this