UPDATE: Since posting this video I have been trying to figure out what causes this error. I'm hearing it might be caused by a power surge or outage during a system update causing some corruption of the software. It also seems to be the case that this error is showing up more frequently on PS5s that are always left in Rest Mode instead of being shut down completely. I would suggest always shutting your PS5 down completely when not in use.
Hey this just happened to me and it was because I was updating dead by daylight then it said that there was an error and that I can’t install it so I tried restarting my ps5 then it said repairing ps5 and then I got stuck on option seven I’m going to try what u did in the video in a moment
So this must be a common issue. Pretty upset with Sony. I shouldn't have to spend an evening after work researching, troubleshooting and repairing faulty software. I don't even use rest mode. Not to mention I'm going to have to re-download all of my games and I'm losing all the progress I made in said games because I don't pay extra to backup on the cloud. My Nintendo from 1988 still works fine.
fuckin crazy ik, i just got a ps5 for christmas and i start it up working fine it gets stuck processing on 99% for atleast 3 hours so i unplugged it and am now in safe mode with only option 7 telling me i have to get a usb and do a bunch of bull shit that idk how to do SHIT IS FUCKIN RIDICULOUS
i feel the pain my man ive had this ps5 since it came out and this is the first time ive ran into this mine happened after my playstation overheating its a bummer
Having this prob with my ps4 stuck number 7 and just legit got this 2 days ago played a few games it glitched uncharted 4 then stuck here about to smash this pos
You’re a lifesaver bro, sadly had to reset my PS5 but your video was the only one I found that got to the point and walked through the process. Thanks!
Thank you bro this was really helpful. Ppl are working around my apartment and accidentally shut the power down and I was stuck in safe mode but your first step fixed it all. Thanks again bro hope you get more exposure 🔥
This is a timeless video. This problem could hit you at any time, and day. For me it was today. I was terrified, but you talked me through it. None of the fixes worked, but they didn’t for you either. You gave me the courage to do it. I had all my ps4 games stored on extended storage, so I only had to redownload about 3 ps5 games, RUclips, and sign back in. Thanks a lot. Earned a sub.
@@BeReTyy for games like NHL with career modes I lost my saved files, but with games like Fortnite with accounts you sign into, I lost nothing. On Batman Arkham Knight my save file was still there. Didn’t lose anything on Rainbow Six Siege either, but my cosmetics were unequipped. Only issue is redownloading all your games/apps, and re signing into streaming apps.
@@slim8751 I’m pretty sure this worked out fine and I didn’t lose my progress from it, but not long after this, my PlayStation had some type of hiccup and I had to factory reset it. I lost every single clip/screenshot, and I lost certain save files (NBA2K mycareer for example). I can’t guarantee you anything, but just prepare for anything. You should be fine tho, I’m pretty sure my factory reset was like a month later and unrelated
Thank you so so much!!! I was stuck on option 7 but I held down the power button as you said and was able to go to option 1-7. I was very close to returning it to be repaired so thank you again. Absolute life saver.
Thanks I was very stressed because if I reinstalled everything would be deleted until you said you were able to retrieve it with the cloud this helped a lot thanks
Thank you! I was actually trying to use the last option and was struggling to get it to read the file and blah blah blah, but doing it just the easy way worked! It helped so much to know how to reset it to open up the other options. Thank you so much! Ugh now to see what damage was done
Honestly, thank you so much. If I hadn’t come across your video, I never would have made it. You really saved me, and I truly appreciate you for publishing this video. Thank you so much again.
Having the same problem after my ps5 was unplugged in rest mode so I’m hoping this works for me as tried all the options yesterday but really didn’t want to factory reset, looks like my only option now and your video the only real helpful one on RUclips 🤞🏻
Thank you so much😅, I was freaking out, especially when I couldn't select any other options. I suspect it was because, in my country, we have something called loadshedding, a scheduled power outage. But this one was unexpected, so when it came back on it booted me into safe mode. Ive learnt that i should just leave my ps5 off when i dont use it.
for people that are worried about save data. As long as you have ps plus your data will auto save so all you have to do is factory reset and then after download the game and your all good😊. hope this helps!
@@kwabrisocee I am pretty sure it will auto save your game files bc I never went out of my way to save them but they where still saved when I redownload them after I did a factory reset
Bro this happened to me when my systmr update finished and now it only boots up on safe mode, only option 3 and 7 show up . Tried option 3 multiple times but keeps saying something went wrong each time it finishes. Cant even uodate my system.
You are a life saviour i was fixing this from 9:00 in the morning and i fixed it like in 8-9. Hours at 9:00 at night because of you thanks alot man i appreciate you're videos even after 2-3 years this is the only tutorial that works ❤
Wish I saw this video earlier. I had the same prob and had to choose option 7 to update my firmware from 4.03 to 4.50. God job,I can still jailbreak my ps5.
Dude...god bless you, i was angry, frustrated and about to give up until i found this video. sadly i had to do the exact same thing as you, but hey it works.
Guys can someone help me? Cause PS5 safe mode only gives me option 3 and option 7. I keep trying to update the system software but it’s always end up with “Something went wrong”🙃🙃🙃🙃
thank u so much u are a lifesaver man i thought i would have to take my ps to sony but apparently not i cant ever show u how grateful i am man honestly
I've got the same problem with my PS4, except option 7 is always available no matter what, and when I try to reinstall the system it tells me the .pup file is corrupted, I've tried everything.
You saved my gaming life 💯 I was able to rebuild my database off of a failed system update trying to turn off my system. Only had option 4 and 7 for me until I held the power button giving me my options again. But you saved me with this thanks for this vid bro
Thankyou bro, your awesome luckily it worked when I pressed”set to default settings” so I only rlly spent like 15 minutes on this issue thanks to your video ❤
IM STUCK ON OPTION 8 NOT 7 , i tried put a usb and update doenst work tell me to put on fat32 or exfat on sony website , but on the console it say exfat, so i tried fat 32 first and not working im triyng exfat right now. let you know
Trying the options and it sucks that sony cant really help. But this video has been helpful so far. Because i dont want to do the last option like everyone else.
You know what bro your helped alot even though I was aware of the double beep option I completely forgot to use that function, but sadly had to reset..... Sony was going to charge me £245!!!! Just to reset which is crazy!
Thank you!! Your video really helped explain WHAT was going on.. I'm reinstalling aware, and I'm expecting to have to factory reset. No backup unfortunately.. Thanks again for taking the time to share your issue.
Hi All - I have PS5 stuck in safe mode (only “reset” option is highlighted) which throws error CE-100006-7 when attempting to restore from USB. Usually this error points to issue with USB, however, error shows on multiple USB sticks and all USB ports. Will go through the reading update file from USB, but goes to start copy/preparing console page and hit 8% then throws the error code. I do not think issue is with USB ports/circuit as it reads the contents on the USB . Anyone seen this before?
So mine in the same safe mode update , whatever,, n it’s only giving me 3 options but when I did the 3 options it says something went wrong,, so I got this guy to fix it yesterday,, it was fine when I got home I got to play my games ,, I normally turn off my ps5 but I scared it was gonna do the same thing so I left it on ,, because I was going somewhere,, n when I got off it was turned off ,, I turned my tv back on n the safe screen was showing.
Ok so, I was using remote play on my Playstation playing with my phone, then it disconnects and my ps5 is showing it being stuck on safe mode. For some odd reason i am stuck on the screen with all the options greyed except for #8(I have 8 with the 8 being reinstall software). Ive held down the button twice till it beeps 2x and yet still my ps5 refuses to give my the rest of the options. What do i do?
I need help for me I need to fix my storage in my ssd it won’t show up once I installed it and I’m not sure what could help me since I all ready set it up and tried to update it
Thank you so much man, even though im pretty much a mastermind when it comes to safe mode, every time is different and what i usually know doesnt work. Few days ago i had some troubleshooting on the main screen of my ps4 and i checked the system software update but it said i was on the latest update. Suddenly Today safe mode popped up (not a big surprise for me 😅) and said i needed to update system software update, and that is why usually safe mode comes up for me often (not updating system software for a long period of time). And this very convincing video showed to me that all i had to do when i had just option 7 available i just had to turn it on until i hear another beep 😁 i am kinda upset with sony, its their way of telling everyone to buy new gen. And yes the video has helped which is why you just earned a subscriber☺
Bro u are a live saver i was Stuck on Option 8 but it just turtned of my ps5 bjt the i turnen it on again and i coole select all the Option tysm i couldnt play for monzhs but thsnk god i waschen your video
Mine went to safe mode when I tried to update the software. It said "corrupt". I tried doing the software update 4 x's but kept saying corrupt. Then on the 5h try it finally updated. I didn't have to do anything else.
Today this happens to me while I was playing helldivers 2. The only option that I have is Reset PS5 (Reinstall System Software) ik if i do this im going to loose everything. I still have warranty but idk if i should call support or just reinstall. Im just worried if i reinstall, this error will still happen in the future.
UPDATE: Since posting this video I have been trying to figure out what causes this error. I'm hearing it might be caused by a power surge or outage during a system update causing some corruption of the software. It also seems to be the case that this error is showing up more frequently on PS5s that are always left in Rest Mode instead of being shut down completely. I would suggest always shutting your PS5 down completely when not in use.
I’m stuck on option 7 on my ps4 but when I put back in safe mode I still can’t get it to unfreeze even when using d-pad
Murray same here man did you ever figure it out??
You may want to get more air movement behind the ps5 as well if it is too hot it can power/heat spike too.
Hey this just happened to me and it was because I was updating dead by daylight then it said that there was an error and that I can’t install it so I tried restarting my ps5 then it said repairing ps5 and then I got stuck on option seven I’m going to try what u did in the video in a moment
Just happened to me during a power surge
So this must be a common issue. Pretty upset with Sony. I shouldn't have to spend an evening after work researching, troubleshooting and repairing faulty software. I don't even use rest mode. Not to mention I'm going to have to re-download all of my games and I'm losing all the progress I made in said games because I don't pay extra to backup on the cloud. My Nintendo from 1988 still works fine.
fuckin crazy ik, i just got a ps5 for christmas and i start it up working fine it gets stuck processing on 99% for atleast 3 hours so i unplugged it and am now in safe mode with only option 7 telling me i have to get a usb and do a bunch of bull shit that idk how to do SHIT IS FUCKIN RIDICULOUS
didn’t mean working fine as it did shit either it processed that was it haven’t even pressed a fuckin button on the remote
@@qnfxr2061 I’m Going Thru The Same Problem Rn
i feel the pain my man ive had this ps5 since it came out and this is the first time ive ran into this mine happened after my playstation overheating its a bummer
Having this prob with my ps4 stuck number 7 and just legit got this 2 days ago played a few games it glitched uncharted 4 then stuck here about to smash this pos
You’re a lifesaver bro, sadly had to reset my PS5 but your video was the only one I found that got to the point and walked through the process. Thanks!
Does this delete your games
@@AngelTorres-iw9jq it did
@@AngelTorres-iw9jq sadly yeah, yesterday this nonsense has happened to me
@@HazemJillMh can u still get ur account and ganes back and progress
Thank you so much, dude. I thought I was gonna have to reset my entire Ps5 but I didn't have to because of you. Genuine lifesaver
Thank you bro this was really helpful. Ppl are working around my apartment and accidentally shut the power down and I was stuck in safe mode but your first step fixed it all. Thanks again bro hope you get more exposure 🔥
Had to use this vid 2 times over a few months you really are a life saver
This is a timeless video. This problem could hit you at any time, and day. For me it was today. I was terrified, but you talked me through it. None of the fixes worked, but they didn’t for you either. You gave me the courage to do it. I had all my ps4 games stored on extended storage, so I only had to redownload about 3 ps5 games, RUclips, and sign back in. Thanks a lot. Earned a sub.
Thank you for the kind words! Happy gaming!
did u lose any of data for resetting it?
@@BeReTyy for games like NHL with career modes I lost my saved files, but with games like Fortnite with accounts you sign into, I lost nothing. On Batman Arkham Knight my save file was still there. Didn’t lose anything on Rainbow Six Siege either, but my cosmetics were unequipped. Only issue is redownloading all your games/apps, and re signing into streaming apps.
so you don’t lose all your data? all my games, messages, pictures, in game content will be there?
@@slim8751 I’m pretty sure this worked out fine and I didn’t lose my progress from it, but not long after this, my PlayStation had some type of hiccup and I had to factory reset it. I lost every single clip/screenshot, and I lost certain save files (NBA2K mycareer for example). I can’t guarantee you anything, but just prepare for anything. You should be fine tho, I’m pretty sure my factory reset was like a month later and unrelated
Thank you so so much!!! I was stuck on option 7 but I held down the power button as you said and was able to go to option 1-7. I was very close to returning it to be repaired so thank you again. Absolute life saver.
Glad to help out! Happy gaming! ^^
Thank you bro omg I'm so suprised I was about to take my ps4 to my garage and leave it there and get a new one
You life = a silly video game system?!?!?!?!? Bruh get mental help no pun intended but life saver over this?!?!?!
Bro Ur reinstall video just saved me hours
Ledgen
😅
Thanks I was very stressed because if I reinstalled everything would be deleted until you said you were able to retrieve it with the cloud this helped a lot thanks
Happy to help out!
Thank you! I was actually trying to use the last option and was struggling to get it to read the file and blah blah blah, but doing it just the easy way worked!
It helped so much to know how to reset it to open up the other options. Thank you so much!
Ugh now to see what damage was done
Honestly, thank you so much. If I hadn’t come across your video, I never would have made it. You really saved me, and I truly appreciate you for publishing this video. Thank you so much again.
Man this helped tons. My power went out and it got stuck on safe mode! Thanks man even though I had to get rid of things at least I got it back.
That automatic cloud saving is a lifesaver ^^ Glad to help out!
Having the same problem after my ps5 was unplugged in rest mode so I’m hoping this works for me as tried all the options yesterday but really didn’t want to factory reset, looks like my only option now and your video the only real helpful one on RUclips 🤞🏻
Did it work
Exact same reason it happened to mine
Same reason it happened to me. Did you have to factory reset?
@@its_todders7460 how did you fix it
did it work & did you lose all your data?
I was completely lost and this helped a lot thank you
No problem! Happy gaming!
Clear system cache worked for me. Thanks a lot
Thanks bro, I really appreciate you uploading this video. I almost took my ps5 to the shooting range to blow it up. 😂
That might not of helped fixing it XD
Thank you so much😅, I was freaking out, especially when I couldn't select any other options. I suspect it was because, in my country, we have something called loadshedding, a scheduled power outage. But this one was unexpected, so when it came back on it booted me into safe mode. Ive learnt that i should just leave my ps5 off when i dont use it.
South African me too
for people that are worried about save data. As long as you have ps plus your data will auto save so all you have to do is factory reset and then after download the game and your all good😊. hope this helps!
What about your data in your games will it still be there if you redownload all of your games
I have playstation plus by the way
What if I now buy ps plus would that data still get uploaded?
@@Gear20845 your data will still be there bc this happened to me and when I redownload my games all my progress was still there
@@kwabrisocee I am pretty sure it will auto save your game files bc I never went out of my way to save them but they where still saved when I redownload them after I did a factory reset
@@kwabrisocee bto had no answet
Instructions Unclear, Cat did not appear from thin air.
I haven't played my PS5 in months. Thanks for the vid! Definitely helped me when nothing else worked.
Time to get caught up with your games! XD Happy it worked out for you!
Absolute hero bro was so scared my console was done
Thank you so much man, I came home from work on a Friday and the safe mode really isn’t what I needed.
Bro this happened to me when my systmr update finished and now it only boots up on safe mode, only option 3 and 7 show up . Tried option 3 multiple times but keeps saying something went wrong each time it finishes. Cant even uodate my system.
how u fix it
Mine to did u fix it?
Yeaaa same for me sony tweakin
You are a life saviour i was fixing this from 9:00 in the morning and i fixed it like in 8-9. Hours at 9:00 at night because of you thanks alot man i appreciate you're videos even after 2-3 years this is the only tutorial that works ❤
Very happy my video helped out!
Wish I saw this video earlier. I had the same prob and had to choose option 7 to update my firmware from 4.03 to 4.50. God job,I can still jailbreak my ps5.
Thank you SO MUCH!! Bro i stop playing for months you save my DAY!, Have a nice day.
Dude...god bless you, i was angry, frustrated and about to give up until i found this video. sadly i had to do the exact same thing as you, but hey it works.
Glad my video helped out! Happy gaming!
Legend, thank you very much, saved my sanity
Bro I got 8 options, and when it turns on, it just turns back off, this is annoying my guess is I’m gonna have return them
My brother may god bless you you have just saved me a hole bunch of money right before Christmas thankyou so much 😛😝😝😝
Mine is stuck and froze in safe mode screen. Says connect usb and press ps button. It doesn’t worm any help?
Guys can someone help me? Cause PS5 safe mode only gives me option 3 and option 7. I keep trying to update the system software but it’s always end up with “Something went wrong”🙃🙃🙃🙃
Omg it actually worked thank you for the help, there was no way I would be able to do this without u.
Thank youuuuu so much 😭 omg it worked I tried 5 other people and nothing worked but your information works!!!! Thank you
thank u so much u are a lifesaver man i thought i would have to take my ps to sony but apparently not i cant ever show u how grateful i am man honestly
Happy I could help you out! Happy gaming!
Thank god for your video! Came here like a gear ir so ago and now im here again !
I've got the same problem with my PS4, except option 7 is always available no matter what, and when I try to reinstall the system it tells me the .pup file is corrupted, I've tried everything.
Thanks. Looks like full reset for me too.
Thank you man you really helped me. Option 2 worked for me! I had to get back on this video and thank you for making this and helping people
Happy it helped you out!
I got this issue today out nowhere, thanks for helping.
Thank you mate my sons PS5 did this.your video helped.
I love you my ps5 has been in safe mode for 2 years u saved me
Thank you very much, you saved my evening I can finally hope back on OG Fornite , WE ARE HOME
You saved my gaming life 💯 I was able to rebuild my database off of a failed system update trying to turn off my system. Only had option 4 and 7 for me until I held the power button giving me my options again. But you saved me with this thanks for this vid bro
Thank you so much number 5 worked for me after trying others and not working🎉🎉you're such a life saver... All the way from south africa
Yo bro u just waved my ps5 with clearing my data the second one u did I can believe you fixed it I love you
Thank you bro this was actually the only video I could find to help fr
THANK YOU SO MUCH. I haven’t played my PS5 in months because of this problem
Thankyou bro, your awesome luckily it worked when I pressed”set to default settings” so I only rlly spent like 15 minutes on this issue thanks to your video ❤
option 7 still only applies to me any other suggestions ?
Bro your first option worked thank you man! This was not cool to come home to today but I found your video, appreciate you 🤙🏻
I tried the 2 beep and then it goes back to the same thing, any advice?
IM STUCK ON OPTION 8 NOT 7 , i tried put a usb and update doenst work tell me to put on fat32 or exfat on sony website , but on the console it say exfat, so i tried fat 32 first and not working im triyng exfat right now. let you know
Trying the options and it sucks that sony cant really help. But this video has been helpful so far. Because i dont want to do the last option like everyone else.
Thank you so so much you really helped me out here bro. Your a life saver hope you have a amazing rest of your day.
Happy my video helped! Have fun gaming! ^^
Bro i still cant get out of the Last option bro Just 7 is available
Then This Is Your Only Option 😓
What Happened to the Reply
Thanks man it’s helped I had to do option 6 but it’s better than nothing I appreciate it🙏
You know what bro your helped alot even though I was aware of the double beep option I completely forgot to use that function, but sadly had to reset..... Sony was going to charge me £245!!!! Just to reset which is crazy!
Wow! Glad I helped you save that money! XD
This absolutely helped mate thank you so much if I didn’t find a video to help me with this my parents would of have thrown this out!
Glad it helped you out! Happy gaming!
I did the default settings and now my ps5 is in like Chinese and now i cant do anything cause i dont know what it says
Thank you!! Your video really helped explain WHAT was going on.. I'm reinstalling aware, and I'm expecting to have to factory reset. No backup unfortunately.. Thanks again for taking the time to share your issue.
Your Video just help me out with my PS5
The second option worked for me and my ps5 seems to be working fine now
Thnx bro only vid that actually helped
My controller won’t connect once it’s say connect using usb how do I fix it
Thank you so so so so so so much❤❤❤❤❤❤
Hi All - I have PS5 stuck in safe mode (only “reset” option is highlighted) which throws error CE-100006-7 when attempting to restore from USB. Usually this error points to issue with USB, however, error shows on multiple USB sticks and all USB ports. Will go through the reading update file from USB, but goes to start copy/preparing console page and hit 8% then throws the error code. I do not think issue is with USB ports/circuit as it reads the contents on the USB . Anyone seen this before?
Thanks bro I thought my PS5 was broken had to factory reset but managed to download my games from the game library
Great! Glad it worked out for you! ^^
This helped a lot , thanks my bro 💪🏾
I don’t have ps plus and I’m scared that all my saved data will wipe someone please help me
Thank you so much
Thanks so much man option 5 worked for me
If u factory reset do loose all the stuff on ur games ??
If you are subscribed to Playstation plus you should have your saves automatically saved to the cloud and be able to download after reset
So mine in the same safe mode update , whatever,, n it’s only giving me 3 options but when I did the 3 options it says something went wrong,, so I got this guy to fix it yesterday,, it was fine when I got home I got to play my games ,, I normally turn off my ps5 but I scared it was gonna do the same thing so I left it on ,, because I was going somewhere,, n when I got off it was turned off ,, I turned my tv back on n the safe screen was showing.
YOU JUST SAVED ME BROTHER
I cant get to the option screen, I'm stuck on connect the USB and press ps button
Yo i did all the steps but if i hold the ps5 starting button i dont hear a second beep akd my ps5 dont start up
Ok so, I was using remote play on my Playstation playing with my phone, then it disconnects and my ps5 is showing it being stuck on safe mode. For some odd reason i am stuck on the screen with all the options greyed except for #8(I have 8 with the 8 being reinstall software). Ive held down the button twice till it beeps 2x and yet still my ps5 refuses to give my the rest of the options. What do i do?
Thank you very much! The first option works for me!
I tried system cache but it sends me back to safe mode
Help me boss my ps4 safe mode reinstall software system keya then error ata hai CE-33567-4 plz.. help me boss
I’m stuck in the screen that says to connect my controller using usb and nothings working
Thanks bro I’ve been in safe mode for days
You rock man! Thanks for the help!
Everything thing is gone didn't have plus I've lost Everything 😔
This helped a lot thank you very much, step 2 (clear cache) is what worked for me
I reset to factory defaults and it’s stuck at 99%. What do I do?
I LOVE YOU I was just about to do the usb thing I literally owe my life thank you so much
Happy gaming! ^^
I need help for me I need to fix my storage in my ssd it won’t show up once I installed it and I’m not sure what could help me since I all ready set it up and tried to update it
Thank you so much man, even though im pretty much a mastermind when it comes to safe mode, every time is different and what i usually know doesnt work. Few days ago i had some troubleshooting on the main screen of my ps4 and i checked the system software update but it said i was on the latest update. Suddenly Today safe mode popped up (not a big surprise for me 😅) and said i needed to update system software update, and that is why usually safe mode comes up for me often (not updating system software for a long period of time). And this very convincing video showed to me that all i had to do when i had just option 7 available i just had to turn it on until i hear another beep 😁 i am kinda upset with sony, its their way of telling everyone to buy new gen. And yes the video has helped which is why you just earned a subscriber☺
Glad my video helped you out! Happy gaming! ^^
just did option 1, it repaired itself and was good to go!
Bro u are a live saver i was Stuck on Option 8 but it just turtned of my ps5 bjt the i turnen it on again and i coole select all the Option tysm i couldnt play for monzhs but thsnk god i waschen your video
Happy it helped you out! Enjoy your gaming!
You help me so much it was not working at first but I’m so happy I found your video
Glad to help out! Have fun gaming! ^^
Someone help after its loaded to 99% my screen turning black than i do it over again and happening again what to do???
Mine went to safe mode when I tried to update the software. It said "corrupt". I tried doing the software update 4 x's but kept saying corrupt. Then on the 5h try it finally updated. I didn't have to do anything else.
Oh my gosh dude thank you this worked like a charm
Was yours after the update?
@@foxbeast1823 mine happened while I tried to update it
Today this happens to me while I was playing helldivers 2. The only option that I have is Reset PS5 (Reinstall System Software) ik if i do this im going to loose everything. I still have warranty but idk if i should call support or just reinstall. Im just worried if i reinstall, this error will still happen in the future.
Every thing I do I have to update my PS5 and it ends up saying something went wrong when i update it
Same
Bro I just got the same the cache system clear legit made it work again