G'day from Australia Colby. This is good advice, not just for the Aqara G4, but also for pretty much all other "smart" devices. A good reset every now and then is always a good thing. FYI... I commented on one of your other video's about the lag you've been experiencing that may help anyone having similar problems. I wont go into it in full here again (See Colby's other video) but in short, do one of two things. Preferably both.... 1) Buy a dedicated doorbell power supply (Wired Input External Power: 12V-24V AC 0.2A 50/60Hz or 8V-24V DC 0.5A). I found the G4 goes into a semi sleep mode to conserve batteries and takes a while to wake up again when detecting a person, or someone pushes the button. But on mains power it's pretty much instant, as it wont go to sleep. 2) Change your modem/router settings to split the Wi-fi mode from "band steering" to separate 2.4Ghz and 5Ghz channels. That way the modem/router wont keep being "smart" and change things your Aqara and other devices don't like being changed. Oh, and adjust the "loiter" setting for the G4 in the Aqara app. Hope that helps guys.
I started to notice the lag a few days ago when the notifications came late onto my Watch/phone.. when playing back the recorded video’s the sound was good but the video itself was realy bad an choppy. Then i did the same like you did, go outside and then go back inside. The lag was terrible. I tried to restart the camera (power off) but didn’t realy help. So i Googled this problem and your video showed up and after watching it, i removed the doorbell on the Aqara app and Apple Home. Added them again and problem solved! Cheers 😉
Do you think this would also fix the delay after someone rings the doorbell? Usually my delivery driver has gone by the time im able to load the feed in the home app!
I could be wrong, but I imagine it is something of a cache clearing. The reconnect option seems to help. It is similar, it seems, to what the Apple Store told me about my iPhone bluetooth problems: essentially, just unpair and re-connect everything.
Let me know if you've had problems with your video doorbell, especially being slow. If you've found a fix, or tried my fix, tell me about it. Thanks.
G'day from Australia Colby. This is good advice, not just for the Aqara G4, but also for pretty much all other "smart" devices. A good reset every now and then is always a good thing. FYI... I commented on one of your other video's about the lag you've been experiencing that may help anyone having similar problems. I wont go into it in full here again (See Colby's other video) but in short, do one of two things. Preferably both.... 1) Buy a dedicated doorbell power supply (Wired Input External Power: 12V-24V AC 0.2A 50/60Hz or 8V-24V DC 0.5A). I found the G4 goes into a semi sleep mode to conserve batteries and takes a while to wake up again when detecting a person, or someone pushes the button. But on mains power it's pretty much instant, as it wont go to sleep. 2) Change your modem/router settings to split the Wi-fi mode from "band steering" to separate 2.4Ghz and 5Ghz channels. That way the modem/router wont keep being "smart" and change things your Aqara and other devices don't like being changed. Oh, and adjust the "loiter" setting for the G4 in the Aqara app. Hope that helps guys.
Did this and definitely noticed a big difference. Thanks!
Good. Thanks for the update!
I started to notice the lag a few days ago when the notifications came late onto my Watch/phone.. when playing back the recorded video’s the sound was good but the video itself was realy bad an choppy.
Then i did the same like you did, go outside and then go back inside. The lag was terrible.
I tried to restart the camera (power off) but didn’t realy help.
So i Googled this problem and your video showed up and after watching it, i removed the doorbell on the Aqara app and Apple Home.
Added them again and problem solved!
Cheers 😉
Glad it worked. Now if we could figure out how to prevent it from needing such a reset.
Thanks for doing this 👍
Thanks for watching.
Do you think this would also fix the delay after someone rings the doorbell? Usually my delivery driver has gone by the time im able to load the feed in the home app!
It did for me. I was having delays like that - the driver would be back to the truck. Hope it helps.
So the fix is simply delete and re-pair?
I could be wrong, but I imagine it is something of a cache clearing. The reconnect option seems to help. It is similar, it seems, to what the Apple Store told me about my iPhone bluetooth problems: essentially, just unpair and re-connect everything.