M-CORE™ by Moen | Integrated Transfer Valve and 3-Series Trim
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- Опубликовано: 6 июл 2020
- This video will show you how to install Moen’s M-CORE Integrated Transfer Valve, and how to modify the valve to work with your showering configuration. The M-CORE Integrated Transfer Valve can control up to 3 showering devices independently or shared (U232 Independent and U362 Shared Valve Options). This video will also show you how to install the M-CORE™ 3 Series with Integrated Transfer Shower Trim. 3 Series Showering is equipped with Water Volume, Temperature Control, and has Pressure Balancing Functionality.
Please visit Moen.com/M-CORE for additional product information. 
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![Installing a New Shower Valve with 3-Way Diverter [copper pipe]](http://i.ytimg.com/vi/AX1CVJ9nCAs/mqdefault.jpg)
![Installing a New Shower Valve with 3-Way Diverter [copper pipe]](/img/tr.png)
...Push the adapter and pressure balance puck... Crap! It fell. Now what goes where? Gaskets?
Really, why this step? Shouldn't it ship with correct orientation?
There were two loose gaskets provided. They were not mentioned in the written instructions or in your video. After assembly I turned on the water supply and water squirted out around the control handle. I am not a plumbing professional, however I knew immediately something was wrong (yes, I am a sarcastic sob). When I removed the pressure balance puck, I could see where the “extra” gaskets should have been. Reassembled everything and no leaks. Your instructions need attention, you should not be making assumptions.
Thank you for this comment Frank. I too had the same issue wondering where in the heck this extra gasket was indicated in the instructions. Thank you again.
Same thing their instructions are not good
Hi there, are you talking about the 2 smaller o-rings or the large o ring and the odd shaped gasket? Where did those gaskets go? On the inside of the valve or on the puck cartridge itself? Thanks!
Sorry I cannot recall and I did not take pictures. Didn’t want to leave you hanging without a reply.@@Bufsta15
Sorry but I have forgotten the details. I think it was the odd shaped one and it was on the outside of the cartridge, but can’t be positive. I didn’t think to take a picture. Just solved it and moved on. Wife wanted her new master bath with claw foot soaking tub and heated tile floor….go figure,…@@Bufsta15
So the instructions say for this to be mounted so the valve plaster guard is flush with the plaster but my question is what do you mean by plaster. 1) Is flush with the plaster mean the waterproofing membrane or is flush with the tile? 2)Also does Moen offer any extension kits if I misjudged my overall depth? My access panel would be limited to the exterior wall of my house as I plan on demoing my entire shower
Good morning Richard. The valve plaster guard would be flush with the finished tile. We do offer extension kits if needed. You can also reach our Product Specialists at 1-800-289-6636 if you have additional installation questions. They can be reached Monday through Friday from 8 am - 7 pm EST.
@@moenfaucets so you suggest tiling first? I have everything down to the studs. I want to run plumbing first. How could i know my proper depth without all the other components?
I have heard that the 3rd output can be used to supply water to both 1 & 2 simultaneously when using only 2 devices. In my case i have the main showerhead at 1 and hand shower at 2. How do i set it up so 3 outputs water tp both?
Hello TCGaming. When installing the Moen M-Core with integrated transfer valves U232 or U362 and only attaching 2-showering devices it is recommended that the 3rd outlet port be capped. Doing anything else may impact valve performance.
Moen, can you provide a link that shows how the control works for the 3/6 setup? i.e. when the valve is in position 1 what is open? and the same for positions 2,3,4,5,6.
Hello Larry. Please refer to the following shower planning guide for assistance. Page 37 shows the different position. You need to plumb port 1 to the primary showering device.
moen.widencollective.com/portals/usmltymk/MoenLiteratureCenter
If you need any further assistance, please send us an email by visiting our Contact Us page at www.moen.com/customer-support/contact-us or you can call us at 1-800-BUY-MOEN (1-800-289-6636). Our current business hours are Monday through Friday from 9:00 am - 5:30 pm Eastern Time.
@@moenfaucets this link is dead
Is it safe to assume the 'o' ring attaches to the pressure balance puck on the side that faces the adapter? It was loose when it was removed from the install sleeve and I don't see any reference to the 'o' ring in the video or installation instructions
Hello Al, the o rings are attached to the side of the puck. If you need additional assistance with your Moen M-Core valve, please contact Moen directly at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.
Just adding this here in case anyone else struggles too. That entire installation sleeve scene was WAY messier for me. The contents were all over the place in the package. Here it’s just like “rotate the puck 180 degrees” which means nothing for what I received. Then when I installed that part it was nowhere near as easy as it seems on here.
Hello Mo and we are trying to install the two valves set up and three series we are not getting water after the cartridge is properly installed please let me know why this is happening thank you
Hello Yeet Yoo, I would suggest you flush the valve prior to installing the cartridge. Once the cartridge is installed make sure the check stops are completely opened. If you are not getting any flow after these steps, please contact Moen directly for further troubleshooting at 1-800-289-6636. Our business hours are Monday through Friday from 9:00 am - 5:30 pm Eastern Time.
I have a customer that has purchased the Lindor shower only valve. Is there a 3 way diverted that has trim that matches or a closer match? Thanks
Hello Steven, you may be interested in the Moen Voss model T4611BN + 3372 (valve). You can view this product on our website at www.moen.com.
I've successfully installed this. One issue i have is that the top transfer lever is a bit off center. I cannot get it to aot exactly at 6 o clock straight down at any of the 3 settings. Removing the handle and turning it makes It go past the mark. Is there a way to realign the transfer we valve to center?
Hello Randy. We would suggest making sure that the notch on you cartridge stem is facing down at the 6 o’clock position before installing the handle with the handle adapter. If further installation assistance is needed, please contact Moen directly either by phone or by email. You may contact us directly at 1-800-BUY-MOEN (1-800-289-6636) or by email by filling out the contact us page on our website. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.
On the rough in valve instructions it shows to cap off the second function…
My valve is installed with finished walls …
By removing the clip will this solve the issue ??
Hello Dave. Depending on your specific installation and how many functions are being installed will depend on if the second function needs capped. We would suggest contact Moen directly for further installation assistance.
When using three functions, can this valve be used for tub spout as well? I want to use it control/install shower, tub spout and hand held shower.
Hello Andrea. The Moen M-Core U232 series valves and Moen M-Core U362 series valves do not have a tub outlet.
@@moenfaucets thank you!
Is it possible to run the rain force shower head and the personal shower at the same time? And can you select 1 at a time?
Good morning Joel. You can use the Moen M-Core U232 transfer valve for two independent functions or the U362 for two independent and one shared function.
No !!
If installing this system and I only have a shower head and handheld; is it required to cap off 3 or can I use 3 and cap off 2 (handheld will be installed on the left side and it was more convenient to use 3)?
If you are installing the Moen valve U362 and you are installing a shower head and handheld then you will cap the additional outlet.
@@moenfaucets So it doesn't matter which side the 2nd device is attached to? It can be attached to port 2 or port 3?
Hello. If you are plumbing three shower devices, Outlet 1 will go to primary shower head, Outlet 2 will go to secondary device; for example the hand held shower head and Outlet 3 will plumb to third device; for example a rain shower. If you are plumbing two shower devices, Outlet 1 will plumb to primary shower head, Outlet 2 will plumb to secondary device and Outlet 3 will be capped off.
@@moenfaucets Thanks. I installed with Outlet 1 and Outlet 3 like @Ricardo Cardenas did in this thread because using the left side was more convenient for where other items were going in the shower. What's the impact of doing Outlet 1 and Outlet 3? Outlet 2 is capped.
Hello C S. If outlet 2 is capped off instead of outlet 3, you will need to remove the "C" clip and limiter from the cartridge for the full handle rotation to outlet 3.
This does not show applying the silicone grease. My installer did not do that. Is it necessary?
Hello Kyle. When installing a replacement cartridge for an M-Core Series trim, Moen does recommend to grease the outer o-ring and inside of valve body.
I install one of this valves, I caped the top one I did use the left side for tub spud, and right side for hand held, I’m just getting water in right side, can some one help me please.
Hello if you are only using two shower devices per the installation manual you will need to use outlet 1 (top) and outlet 2 (right). Outlet 3 (left) would need to be capped off.
@@moenfaucets thank you, that helps me.
I followed instructions, but the bottom handle does nothing, it does not turn water on and it does not switch from hot to cold. I have Port 1 for main. Port 2 for Rain Shower, and Port 3 capped off. Except the top handle turns the water on and it does not move from shower head to rain shower. HELP PLS!!! I've already had 2 "plumbers" and they can't get it to work!
Hello Jose. We are sorry to hear of the difficulty you are experiencing with your Moen M-Core Integrated Transfer Valve & 3-Series trim. We'd be happy to help troubleshoot this issue!
Please contact us by telephone when you are near the showering system; we can be reached at 1-800-289-6636 and are available Monday-Friday from 8:00 am - 7:00 pm Eastern Time.
If email would be easier, please use the following link to contact us and send us pictures of the showering system and the plumbing configuration behind the shower wall.
www.moen.com/customer-support/contact-us
They dont show how to turn on the valve :(. Will all outlets work independently or can be at the same time?
Hello Long Pham. The Moen M-Core Integrated Transfer valve shown in this video has 2-handles to operate the showering system being created. The top handle is the diverter/transfer valve handle and is used to select where to deliver the water and to which attached showering component. The bottom handle is the “on/off” and temperature control handle.
The showering system functionality is dependent on which Moen M-Core Integrated Transfer valve you opt to purchase and the number of components attached to the rough-in valve. The Moen M-Core Integrated Transfer valve, U232, can have 2 or 3 components attached; all of the attached components can be operated individually. There is no “shared” functionality with this rough-in valve. The Moen M-Core Integrated Transfer valve, U362, can have 2 or 3 components attached; all of the attached components can be operated individually. This rough-in valve can be configured for shared functionality between 2 of the components in up to 3 different combinations. This rough-in valve would not allow you to run all 3 components at the same time.
i know I am kinda randomly asking but does anyone know of a good website to stream newly released tv shows online ?
@Jordan Willie i would suggest flixzone. Just google for it =)
@Jesse Kenzo Definitely, have been watching on FlixZone for months myself :D
@Jesse Kenzo thank you, I went there and it seems like a nice service =) Appreciate it !
What trim kits go with the valve?
Good morning. Please find the link below to show what trims will work with this rough in valve:
www.moen.com/search?search_terms=u232
@@moenfaucets ok thank you for the quick response. I bought T3290BL from build.com. Will that fit this valve or it has to be UT3290?
Hello Frank. The trim T3290BL won't fit the U232 series rough in valve. You will need the UT3290 trim.
I have install this valve multiple times, i have had the same problem on three valves. They wont stop dripping, ihave replaced the cartridge 3 times and still dripping. Called moen but have not received any help. Had to open up the wall and replace valve twice. Im in the process of trying to fix the third one. Anyone had any luck fixing this without replacing the entire vavle?
Hello Ronald Nurse. We are sorry to hear of your experience with your Moen M-Core valves. We would be happy to further troubleshoot your units with you. What you described is not the quality or service we strive to provide. You can contact Moen directly by calling us at 1-800-289-6636 or by sending us an email through our contact us page on our website.
I am have the same problem with m-core. Did you get it resolved? Did you find the problem?
@@marks5530 yes i finally have figured it out. You have to crank the retainer nut as hard as you can. I guess some of them didn’t get threaded enough.
Hello Mark S. I'm sorry to hear your Moen M-Core valve is leaking. We would be happy to help you!. Please email us by visiting our Contact Us page at www.moen.com/customer-support/contact-us or you can call us at 1-800-BUY-MOEN (1-800-289-6636). Our business hours are Monday through Friday from 8:00 am - 7:00 pm Eastern Time.
I feel like I'm missing something I tried to install this and I can't get all three sections to work
Hello sy yy. We are sorry to hear that you are experiencing installing your Moen U232 / U362 valve. U232 valve is designed to operate 2 functions/3 functions. The valve is factory set for 2 independent showering devices but can be adjusted to accommodate 3 independent showering devices. The U362 valve is designed to operate 3 Function / 6 Function transfer valve. The valve is factory set for 2 showering devices but can be adjusted to accommodate 3 showering devices with a functionality: 2 independent / 1 shared or 3 independent / 3 shared. For installation assistance, we would suggest contacting Moen directly.
@@moenfaucets finally figured it out to remove the black limiter
I thought the limiter was inside the back of the housing
To pressure the system as shown @ 5.24 the stop valves should be turned to the VERTICLE position to stop water flow. ??? The instructions do not explain these valves and could be a cause of failure during install.
Hello Ben. We apologize for the confusion with the instructions in the video. The valve is already pressurized once the water supply is turned on whether the stops are in the open or closed position. After flushing the water through the shower arm, the valve/plumbing connections should be inspected for leaks.
@@moenfaucets That's good to know; however, the point is the valves need to be in the VERTICLE position to stop water flow when the water supply is turned on. if not and the main valve is out by the street like mine, there will be a flood in the house by the time it's discovered and turned off.
Hello Ben. To prevent water coming out of the valve opening, the flush plug should remain installed until the water is shut off to install the cartridge.
@@moenfaucets Well that's a given, sorry your confused. Just tested the valve and I was correct. the valves must be in vertical position. moving the valves to the horizontal position allowed water to flow and flush the system.
Yes, the check stops do need to be in the horizontal position to allow water flow, as they are shown in the video in the horizontal position.
Why do we rotate the adaptor at 5:45?
Hello Ted. This rotation confirms the correct alignment into the valve body. Please send us a direct message if you need further clarification.
Hi, I have the same problem. Why do you rotate at 5:45. I mixed mine up and don't know which way it goes and why is this necessary? Thanks Joe
Hello Joe. The cartridge included with the valve is designed to be installed for 3 port and 4 port valves. The US323 and U362 series valves would be considered a 3 port valve; therefore you would need to rotate 180 degrees as indicated in the above video before installing the adapter and puck. In order to ensure that the rotation was done correctly when reinsert the pressure balancing puck and adapter into the installation sleeve with the tab on the adapter up, aligning with the tap on the top of the installation sleeve. If further assistance is needed, we would suggest contacting Moen directly.
@@moenfaucets perhaps a more simple explanation would help.
“This cartridge works for 3&4 port valves, it comes prepared for 4 port valves and must be adjusted to function properly in a 3 port valve.”
Is that a correct statement?
Hello Ted and thank you for your suggestion! You are correct! We will pass along your suggestion to our Marketing/Design teams.
Water won’t shut off! Why?
Hello Ricardo. There are multiple reasons that you may not be able to shut-off your M-Core with transfer valve. It may be an installation issue of a handle part/cartridge or debris lodged in the cartridge as a couple of examples. We would suggest contacting Moen directly for further troubleshooting assistance.
I put this faucet in and water won't turn
Off
NinjaMan, Please contact Moen directly for further assistance at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.
Yes this is a bad valve design. Not only does it fall apart in the box and during assembly leaving you hopefully in its reassebly....it cannot be rotated 180 degrees to correct the cold/hot pipes being crossed. Moen has taken a simple design and made it difficult and limiting. As an installer I will steer my customers in a different direction rather than deal with this headache ever again.
@nathanokorn4566 Thank you for your feedback on the Moen Integrated Transfer Valve and 3-Series Trim.
For further assistance with installation, please contact Moen directly at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
You can also email Moen directly through our "Contact Us" page on the Moen.com website at www.moen.com/customer-support/contact-us
Worse valve ever. The cartridge fails right out the box. Missing parts.
Hello dannysisk9458 We are very sorry to hear of the difficulty that you experienced with your Moen M-Core with transfer valve and trim kit. What you described is not consistent with the quality we strive to provide. As the original purchaser of the Moen M-Core valve with transfer valve and trim kit, this product is covered under the Moen lifetime limited warranty. Our product specialists would be delighted to work with you to find a satisfactory warranty resolution. Please contact us at 1-800-289-6636; we are currently available Monday through Friday from 8:00 am - 7:00 pm Eastern Time.