@@JuliosFTW There is a bug in the system, if registered in China and later moved to another location, the app cannot reconnect the account with the device. I had to exchange it with the seller. There was no solution
I would like to know if the robot could be blocked, it was configured in one account, but now I need to configure it in another app account. The technical questions are all correct, region, type of network 2.4gb, passwords. The Robo ends up being logged in to the Wi-Fi, but the app makes a timeout error and does not link the robot with the app account.
We haven't tested or paid attention to how many maps can be saved specifically. We apologize for the inconvenience. You can try checking the official documentation for more information.
We apologize for being unable to help you solve such a problem. We suggest that you contact customer service or try to check if the pipeline is clear yourself.
how did you connect with mi home app? I have network connection error i'm crying..
Make sure no VPN is active and you have Mainland China server set in Xiaomi App
I'm having the same problem, I think there's some kind of blockage.
@@macromicros hi. Did you solve the connection problem with the MiHome application?
@@JuliosFTW There is a bug in the system, if registered in China and later moved to another location, the app cannot reconnect the account with the device. I had to exchange it with the seller. There was no solution
I would like to know if the robot could be blocked, it was configured in one account, but now I need to configure it in another app account. The technical questions are all correct, region, type of network 2.4gb, passwords. The Robo ends up being logged in to the Wi-Fi, but the app makes a timeout error and does not link the robot with the app account.
I'm sorry we can't help you solve this issue. We suggest you contact the official after-sales service.
Hai can you ask robot to give instruction in english pls tq
It is generally recommended that you purchase smart home products from your local market.
Step by step operating instruction in english please
I'm sorry, but we currently do not have the capability to shoot and produce the type of video you mentioned.
Do you know where I can find replacement parts?
try AliExpress or amazon ？
@@techtongbo I tried searching on aliexpress but I couldn't find the cleaning tray or the mops. Do you have these parts for sale? exactly this robot.
Sorry, we don't currently have this mop tray available for sale either.@@wesleynunes4303
Lưu được bao nhiêu bản đồ ???
We haven't tested or paid attention to how many maps can be saved specifically. We apologize for the inconvenience. You can try checking the official documentation for more information.
hello my friend, i bought this model but the clean water do not comes out from the tank to the base can you help me please?
We apologize for being unable to help you solve such a problem. We suggest that you contact customer service or try to check if the pipeline is clear yourself.
I just bought this model and have the exact same problem, did you solve it ?
@@TheElLocoPoco not yet
Is there a Xiaomi service provider in the country you reside in?
take a syringe and blow the channel for the tank
and where does the dry garbage go
Hello, I don't quite understand what you mean by dry garbage.
а куда уходит сухой мусор!?
The dry garbage of this robot is in the dustbin and needs to be manually cleaned.