Upgrade your Spectrum router to WIFI 6 for almost free [Spectrum doesn't want you to know this]
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- Опубликовано: 29 янв 2023
- Did you know that you can upgrade your old spectrum WIFI 5 router for a new WIFI 6 for almost free, Spectrum doesn't charge to upgrade your router to the newest WIFI 6, you just need to take it to a Spectrum store and they will give you a new one. This is for Spectrum customers only, take advantage of the benefits of WIFI 6 and upgrade yours, let me know if you have any questions.
FQA questions:
Does Spectrum offer wifi 6 routers?
Yes, Spectrum now offers wifi 6 routers
Can I upgrade my router to wifi 6?
WiFi 6 routers are 100% backwards compatible with WiFi 5 and older WiFi devices.
Does wifi 6 penetrate walls better?
WiFi-6 achieves higher speeds through more efficient data coding. While the industry has shifted to 5 GHz Wi-Fi for less interference, Wi-Fi 6 will also increase speeds on 2.4 GHz networks which is better at penetrating solid objects.
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It should be a crime for ISP's to offer upload speeds that low in 2023.
It’s not a crime, that’s the standard for coaxial connection. If you want higher speeds then you should switch to fiber.
Fiber is only in major cities so…
@@amazzin3363coax can go to a gig, and fiber is mostly ran in rural areas because it can travel further and lose less light from attenuation.
@@joshcaligarismostly rural areas.
Agreed, I’m getting 1200 uploads
You can order it in the app. When it arrives you have to get your old router to a local UPS and say your a spectrum customer and UPS will do the rest. That was according to what they said on the website
Thanks for this information it is very helpful.
How do you order it in the app?
Hold up is this oh ok nevermind cuz I'm effed n I already have bettr
How do you order in the app ?
What you didn't mention though is that you clearly changed your internet speed package and upgraded from the regular 300mbps to 500mbps. That's how you got that "speed increase", not just by simply "upgrading" your router.
Oh but if I have the 300plan , can I still get that router by going to the store and giving them my old router
@@lonelynights5393 Absolutely! But you would still get 300Mbps. Changing the router doesn't change your speed package.
I upgraded to the 1gb but I still get 200-500 on average. I think it’s time for that wifi 6. lol
I noticed you are in California per what you said. But I think Spectrum gives modem/router combo well at least the basic model. In the meantime have you thought about discontinuing renting the router and/or paying for WiFi after a while it pays for itself meaning investing in one. Perhaps just use cellular lines and/or USB tether. WPA2 is broken personally I just strongly dislike broadcasting radio technologies knowing is being broken in some research lab somewhere.
I recently had Spectrum installed because I had no other option in a new built home. The tech came out (contracted) with a Modem and Router including the new one shown in the video I told him I had a Google Nest Wi-Fi and he told me I had to plug it in the router it would not work going directly in the Modem. When you do it their way you end up with two Wi-Fi options which did not make sense to me. So, I plugged the Google Nest directly into the Modem and at first it did not work but after some research on the web and here I found advise that said reboot modem and then plug in the Google Nest and it worked as I thought it should and there is no need for the Spectrum Router, and they should not be charging me $5 when I get my bill. Most importantly I now see only ONE Wi-Fi network for my house. Sad when you know more than their technicians.
We recently upgraded our router to this model and the signal upstairs was weak - kept dropping connection on the computer. The router's "phone assist" or some similar named feature had to be deactivated as this feature robs signal strength. Had it switched off by the tech and no more problems.
The tech said this can be deactivated remotely.
I wish Spectrum would train their staff as there was a lot of run around before it was finally fixed.
is it a business account? most spectrum internet set up’s don’t have an LTE back up… or when you say “phone backup” do you mean a landline support?
It's not a business account. I didn't say "phone backup" - it's a "phone assist" that gives more bandwidth to the phone but robs the signal strength to the computers.@@robertflores1619
Hello 😊 so the WiFi 6 router has a slightly longer and stronger output?
With the old gateway I was getting over 400 Mbps with the new Wi-Fi 6 router I'm only getting 100 Mbps spectrum hustled me 😂
I'm having the same problem did you find any fix for this? I noticed that everything that connects to WiFi using 2.4 band instead of 6 or 5ghz
500 down 20 mb up good for me. Wisconsin ultra plan
Very nice.
You can save the $5.00 bucks by buying your own modem and router. You don't need to use theirs. Simple!
That means you have to buy your own router that can be expensive, so you are not really saving $5 a month. If your Spectrum router dies it gets replaced for no extra charge. Not to mention free router upgrades when they come out.
the ethernet cable connecting the modem to the router is only a Cat 5E, do you think if it was switched to a cat 7 or 8 the wifi would be faster?
No …spectrum maxes out at 1gbps cat 5e is capable of that speed ….cat 7 and 8 will be overkill……for now anyway
what model is your modem? wondering if it’s necessary to get a new one because my speeds don’t reflect the 500mbps at all.
Then you need a new router or modem
Thank you
You're welcome
Thanks for letting me know this. I rather buy my own router modem combo so I can change my DNS, which Spectrum doesn't allow.
No problem 👍
I seen the option on the spectrum app for dns, does it really not allow u to choose dns? Or could u just change it on the device itself u want it on?
Hey I need help so they changed my router today for a 6 and I’m finally getting the connection speed that I pay for but now my gaming experience is horrible like it’s not playable, too laggy and I tried calling and they just tell me to reboot everything and I did more than once. What router do you recommend. Also the wifi works for everything else except my gaming console now
@@angelatorres1290yea I’m having the same problem. With old setup it was fine with this new setup constant stutters and disconnects😢
@@angelatorres1290same the ping spikes are crazy
How do you change wifi channel im stuck on 6 neighbors are all using it as well. Ive looked all over the internet on how to change the channel but it just seems spectrum doesn’t want us to know
Have you tried to log into your router's control panel using the IP address and your credentials?
@@NumberDZ we had to move the router to a better spot. Running all fine now
Got it 👌
You should be able to access by login into the router’s control panel, same procedure as most of the routers, type the router’s ip address on the search bar of your web browser then log in with your credentials.
@@NumberDZ wrong
It feels like retaliation.. since we approached them about the speeds we’re seeing vs what we are paying for it’s practically unusable
We’re going to try getting our own router. Lesson learned: don’t fix what ain’t broke. We can’t even get our old one back. We can’t get it back to how it was. It worked better before-!!! We are constantly having to reset, it drops every 2-5 minutes. I can’t play WoW and it’s the only option we have here
Sure our speed is up, but what use is that when the internet dies 10 times in one hour???
My father-in-law's house is close enough for a range extender that's what I was using but for gaming it doesn't work that good so I got Wi-Fi and I have one of these routers, my question is can I plug it up into the range extender and get a better signal? Because it comes with two routers, one that you plug in your coax cable then you Branch off of that and plug it into the one in this video . I really don't know which one to use because I can't use both because my range extender is the source of the internet and it only has one plug . Just curious if anybody knows any life hacks to get a better signal out of my range extender I just really didn't see the point in pain for internet in this economy when I can get it with my range extender from my father-in-law's house.
This new router everyone says is trash but I’ve had no problems with it. I also get like 75 GBPS more speed with it compared to my last router.
Same here, I have had 0 problems with it.
Worst router
@@Forever___61 exactly worst there is a network drops you can feel it
It sucks if you use anything that runs on 2.4 ghz because you can't manually choose which frequency you need. So anything that only runs off 2.4 ghz like older computers, smart plugs, old gaming consoles they can't connect to the wifi.
@@linkLoverAGmy old desktop and laptop both connect to this new router and windows says they're using WiFi 4 for that. So not sure what your comment is about.
Honestly, I was just sick of my router turning red.
This router sucks. I’ve had 2 of them and the signal gets weak when I go into another room 10 feet away. It has can’t have too much connected to it. I have to constantly restart the damn thing
Hello, I have a question: I live in a small apartment behind my landlords larger house. He has a Spectrum cable box, modem, and wifi router towards the front of his house, (There's an additional Spectrum cable box in my bedroom for my TV, on his same account). I use his wifi signal to connect my bedroom laptop to the Internet, but the signal is very weak, even with an extender I purchased and connected. So my question is this: would it be as simple as just splitting the coaxil cable that goes into my cable box and connecting a modem for a legitimate strong Internet signal which I can run to my laptop with an Ethernet cable? Thank you.
You cannot simple connect another modem to the coaxial cable, I believe that Spectrum lets you add another modem using the "bridge mode feature" that means that 1 modem is connected to the coaxial cable and acts as a bridge to send internet to another modem, but you need to call them to make the configuration and register a second modem under the same account.
The other way and the easiest one would be to run an ethernet cable from the front house to your room that way you can connect your laptop directly using that ethernet cable. If your laptop is a Mac you can configure it to create its own WIFI network (it creates a WIFI network and you can connect other devices using its own network).
@@NumberDZ 👍
Issue now is that if you have a tv that is at least 2022, you're not going to be able to cast from your phone. I tried getting my old routers back (5g/2g) combo router. They no longer provide them. It's all wifi spectrum 6. It will NOT cast.
I have issues with this new one bc all my cameras run on 2.4g and it's not giving me an option on this router or in the settings. It's all just 1 and now I cannot connect my cameras😤
I have the same problem and it’s so annoying idk what to do ..
@@barbeedbeebee7970 buy your own router. The modems and routers from spectrum are recycled caca
Returning your old equipment at a UPS is free and recommended by Spectrum. UPS will box, label and give you a receipt. I found this way better than going to my Spectrum store on a Saturday. You may wait over an hour.
Kevin it’s been fixed. All wifi 6 routers now support 2.4g better. You can switch it on or off in the app
@@almightysir8372Show me where because I can’t do that?
1gbs internet should be cheap these days. only get 300mbps at the absolute most PERFECT instances. Everyone should be recieving 1000mbps on their phones at all times these days. They charge way too much for such bullshit internet.
Your phone is not capable of receiving 1000mbps. 300mbps for your phone is plenty
Where is the wps button?
So Spectrum made me switch to this router and my ping has gone higher on my Xbox. Only features through the app I can use are UPnP and port forwarding and that doesn’t even fix my issue. I’m seeing a lot of people say get my own router. Imma try that but if that doesn’t work im Sh*t out of luck. I’ve done had them out here replacing lines and testing them, Even called Xbox and they told me my consoles fine and that the ISP are blocking my Xbox from receiving everything. I don’t see why spectrum would have a problem of me using my own Router and Modem. Just setting them up is a hassle. Used to have 40 Ping on console now it’s at 80 for some reason. Don’t know if I can change channels like I seen someone saying
Did you find a solution. I am literally going through the same problem. Can't even enjoy gaming
@@fhuckthalgbtq1329 no solution yet but I suggest getting rid of the modem and router if you have the same as me
@@hammerdog100keep us updated on what you do.
@@cheapstixxx Still dealing with the issue. I reduced my speeds down 300mbps and still have to pay $80 a month. Haven’t bought new equipment yet and if that doesn’t work I honestly don’t know what my issue is. Have friends who live right by me and don’t get this problem.
@hammerdog100 just bought this router and my gaming experience is great idk
How do you get ultra promotion 36 months? Im a existing customer
Exactly lol
Ever since I got that new box. My WiFi throttles a Lot. It sometimes goes away
Have you tried to reset the router? Disconnect it from the power for about 60 seconds then connect it again.
@@NumberDZ oh yes I've tried many times. I'm not sure if I need a new modem or it's simply the router. My old one was fine
You can also try to reset the router using the Spectrum app, in the app you will see the option to do a factory reset and a normal reset, you should try it, it may solve the problem.
@@unspoken6751 have you tried throwing it in the trash and buying your own lol
New router “automatically” decided whether to go with 5/2.4 ghz and it’s causing a problem for a lot of ppl. Especially with smart bulbs cams etc
please can we use it in Ghana
I notice when I connect the yellow Ethernet cable on the back of the router, it’s flashing red. Is that normal ?
Yes, that's normal, mine does the same.
By the way, I just switched to Frontier fiber and there's a huge difference in upload speeds, if you have fiber in your neighborhood I recommend you to switch. Day and night difference when uploading content, I am going to make a video in the next few days, stay tuned.
Just got the new router and now i cant connect any of my smart devices. I cant connect to 2.4ghz. Called spectrum and they said my phone was already connected to it. But i cant connect to any smart device
Yes, this is ridiculous. You loose access to all your 2.4 devices. Stay away from this router. Im canceling my spectrum service because of this
What do you mean by spectrum doesn’t want you to know this? They gave me that router and even told me it’s the WiFi 6E version
Because if you don't ask for it they don't send it to you. At least where I live.
@@NumberDZ that sucks smh
@@NumberDZhow do I know which version I have (4,5, etc)? It's not stamped on the router.
What info would they need when i walk into the store?
Your name and address.
@@NumberDZ thanks man. i was hoping they wouldnt ask for some info i didnt know.
People can view my network password from their phone in settings and long press password and a copy option with the full password visible from them to see, what can I do so that doesn’t happen? Many are now accessing and even tho I have the app to pause who knows if it really paused signal on their end
That’s a feature available on iPhones, only people that has connected to your WiFi can see the password, people that has never connected to it cannot see it.
You can change the password on the router and not share it with anyone.
@@NumberDZ so if I change password it fixes all of that
I get the internet 60% of the time??? Thanks spectrum.
Bro, the spectrum is the worst home internet, probably in the entire US. First, they lie about fiber internet and it's coax. If you have 500mbps fiber although its a scam, you will get 100mbps and upload speed 10mbps for $80😅. You will see unknown charges under adjustments😅. .
I have had 0 bad experiences with them, no hidden charges the service is reliable and customer service is good, I’ve been with them for 10+ years, I only pay 49.99.
@@NumberDZyeah because you probably aren’t a gamer and just use it to watch Netflix and RUclips
do i have to call to get it activated?
No, they automatically activate it for you once you pick it up or ship it to you.
You can buy a used WIfi 6 router for $50 used lol
Or just go buy one
That's the other option.
How come they offered you 3 years for free?
The advance Wi-Fi 6 router sucks it doesn’t have any further than two star average on Google reviews.
I've had zero problems so far.
Is it wifi 6 or 6e
Wifi 6
@NumberDZ do u need wifi 6
And how much are wifi 6 routers
6e will be available for gig customers starting June 22nd
@@dakotahoffman2365
Its (free) just exchange the one you have now.
These WiFi 6 routers are the worst. Just buy your own router, it will save you money and time on the phone when they shut off the router remotely. These new routers are cloud managed but all your settings have to be done through an app on your phone. It works, IF they want it to. They can't randomly shut off service to your home but they CAN and DO shut off your cloud managed WiFi...
I have had 0 problems with it, I am happy with this router.
Its happened again at least twice since posting this. If I change any port forwarding or ssid settings it has about a week and then I have to hard reset and start over...
That’s not true. You just have a lot of noise in your area causing you to have issues. Our wifi 6 routers work flawlessly with fiber because there’s no noise coming from other houses. And they can cut you off just by removing the provisioning to the modem if you don’t pay your bill. Everything is digital
@@almightysir8372 It is the router. The router disconnects and reboots itself but won't boot all the way. It will not reconnect to the modem because its trying to get its settings from the cloud and can't. This happens weekly and sometimes multiple times a week now. It is not because of WiFi noise, reception issues or heat. The router itself sometimes loses connection at exactly 12 noon or 12 midnight. Got the router and modem replaced once but still have the same issue. Sometimes we can reboot the router and sometimes nothing we do will make it work until we call and they work their magic over the phone. One thing always stands true though, the modem is always connected. I can connect my computer directly to the modem and get internet. The router just simply refuses to boot sometimes. It is as if they are using their own DNS server to serve a special domain for retrieving settings and the IP of that domain is changing but the router is not updating to the new IP or clearing the internal DNS cache.
what router would you reccomend? mine from spectrum is the 6 and I do have issues streaming in my living room that is down the hall, would a new router fix that or do I need extenders?
7
8
Spectrum are trash company I upgraded my internet didn’t upgrade
$60 a year, how much does it cost to just buy one
This router doesn't have 2.4 so some devices wont work. Like my exterior cameras
It’s not your guises Wi-Fi router it’s the gateway modem. You guys need to get rid of that stupid gateway modem and get a Netgear modem that will fix your problem if your speeds cause I used to have this shitty company.