It's very rare for a customer to admit their mistake... I wouldn't call that guy entitled enough for the EP subreddit, Malicious Compliance fits better, I agree. The guy probably got fed up with trying to explain that he wants more onians than the average extra. But I agree, he shouldn't yell like that...
There's a great subreddit for stories like this! It's called deliciouscompliance, and it's filled with grateful customers who've been served with EXACTLY WHAT THEY ASKED FOR, and they're always pleased! One of my favorites
@@mattiekershaw3761 i should make a post there.... ordered gyros with extra sauce. i wrote specifically "make it double or more" because they always only add a spoon or so.... well.... the whole meat was soaked in the sauce.... my favourite grill to order now XD
The first story, the Karen can get her husband in quite a bit of trouble by throwing around that he's a soldier. Careers *HAVE* been ruined because of the behavior of their dependants.
I highly doubt that he was actually military though... 15 burgers? My brother was in the military for a time, and it took him almost a year after getting out before he could eat junk food like that without getting sick.
Deaf cashier story.... That rabid Karen and her feral kid should be banned for treating an employee that way! If I was manager I would not tolerate that. 🤨
Where was the manager? The instant the woman started throwing a tantrum about paying for the toy, they should have been called. Giving the toy away for free, without manager's consent/orders, is cause for a write-up, at best. It is NOT a good way to avoid conflict, at all. After that though? Holy hell. How ableist can you be? The co-worker shouldn't have tapped OP on the shoulder to point out Karen and her crotch-goblin mocking sign-language. Co-worker should have brought the manager up to the counter and read both those arses the riot act. With a lovely "now, none of us WANT it to happen, but if your little brat there got run over by a car, lost his hearing due to illness, lost his sight because he was stupid enough to play with his father's bibi gun without permission, or otherwise got disabled, would you like it if people started treating him the way he's treating our worker who was made deaf by illness at his age? For the rest of his life? Like you're ENCOURAGING him to do it right now?! Let me spell it out for you. I... Doubt.... you... would... so... leave.... now.... before....I ... calll.... the..... po....li....ce.... DO.... YOU.... UNDERSTAND???!!"
Unfortunately, no one teaches manners anymore. It would seem, that all the people who used to be bullied in school are now raising bully children. They have no respect at all for anyone or anything, but as these stories would tell, boundaries are the big one that they don't respect, have zero understanding of the word no and nothing resembling a sense of accountability. I used to think these stories were made up until I experienced similar situations in my own life. This person yelled at my friend who was a cashier at a big box store that has since gone out of business. I asked the guy if he felt like a really tough man yelling at a woman just trying to do her job. He asked me what business of it was mine. I told him none, but him being older than me he should have had manners but it was clearly faded along with his looks. That stopped him cold. I saw the ring on his finger. I asked him how such a brutal butthead like him somehow bag to wife. I told him he needed to apologize, pay for his things and go because he was holding up the line. When he protested I got even louder. Suddenly he was not a fan of all the attention he was receiving. And one of the managers came running and I told him what happened. Since the managers didn't want to kick him out. I told him he needed to leave or I would kick his butt. I added that he should never speak to anyone, the way he did.
Sadly I worked for mcdonald's the managers tend to refuse to reprimand customers in any way even if they are vandalizing the place. I had a group of 40 teens that would show up at 2am every saturday and cover the bathrooms in human waste. they still wouldn't let me ban them.
The got what is tenure in education profession at that location. They got comfortable and knew the store manager wouldn't do anything. They never thought the owner would have his nephew work there so he could qualify for a management role. After the first year I would have gotten to know the owner and maybe that may have saved their jobs. Because this man won't say "hey this is my nephew", because he wants his nephew to be treated like everyone else. And he definitely was, karma at it's finest.
A Karen throwing a fit because the kitchen floor isn't fully stocked with fresh foods 2 minutes before closing? This is basically a daily occurrence in fast food, unfortunately. 🙄 I once had someone scream "how is a coffee shop out of coffee?!" at me because he came in so close to closing that the coffee makers automatically powered off for the night.
I'm sure everyone who worked closing has at least one story. Happens much more regularly in food service, though. ''We'll make it quick '' usually means you'll be there at least another hour. Unless you have a decent boss that isn't looking for every penny dropped.
“Do I look like I work at McDonald’s?!?” The temptation to respond “No but you look like you eat at mcdonalds. You’ve never had to fill your own drink before? *looks up and down* you should DEFINITELY know how it works by now”
@@feiery I haven't been to McDonald's in a long time, but almost all the fast food places have you fill your own cups if you are eating in the lobby. Personally, I rather like it because that way I am in control of how much ice goes in the cup
That's straight up the guy I'd ask how he preferred it made, just for being a good sport. I worked at some strictly stringent establishments. And as the wait staff, I was expected to take all the yelling. It sucked.
@trashcatlinol no no you are NOT expected to take S@@@ you can tell the customer and the establishment to F right off. If someone yelled at me like that id go right to HR and throw a hell storm
We do post hours, no one reads the dam things. I work graveyard and have lost count the amount of times someone tries every door because the line is long. I’ve literally have had people call the store at 2 in the morning (dining room closes at 10) to ask/demand that we open the doors because they don’t want to get in line.
First story- racist and lesbian???? Talk to my staff like that you’re permanently banned. (Nothing wrong with being a lesbian but her intent was the problem)
Yep. It literally has nothing to do with nothing. Bringing it up, regardless if the employee was or was not, just serves to give a reason to get thrown out.
Should have reported Karen's behavior to her husband's CO. The behavior of a military spouse can affect their career, especially when said spouse invokes the military's name in their shenanigans and demands officer privileges.
Playing with the grill temperatures so food doesn't cook properly? Oh the hell no!! That's not a prank, that's a lawsuit waiting to happen, either from a customer that gets sick, or the Health Department when they do a snap inspection and find things aren't up to snuff. The management should have canned those two idiot for that alone!
It's true. My supervisor in the service was a total Karen and she even had the haircut to boot. Of course this was before the meme was a thing. So I stole a line from one of my favorite Barbra Streisand films and referred to her as an asshole with power. It also did not help at all that she had her own jodies while her husband was on temporary duty assignments. He deserved a lot better than a woman who would timeshare her lady parts.
Story 1: I want to know what she was doing taking her 7 children to McDonald’s at 11PM on a school night. And what happened to them after Karen threw a tantrum.
Story 3: Some people are way too comfortable being jerks and have never been punched in the face before (or verbally punched in the face) for being such jerks, and it shows. I would've banned Karen for that.
Literally just refund the money and tell them McDonalds makes Billions of dollars a year and does not care about her $1 coke sale if you are going to be rude.
I have worked at Wendy's for 7 years. I've worked every station under the sun and even handled some supervisor tasks. I have seen every kind of Customer under the sun and I have to say noone of them infuriate me more then the Last Minute Binge Orders. They always come around at the last couple minutes and try to drop this card on us. I already shut off my grill, packed up most of the Stations by this point. Eventually Corpo came down on us and instead of being understanding of our situation... they berated us for pre closing and new rules were made that stated we were not to turn off anything until a minute after close. What they did not realise was how much this was going to mess up our closing time or increase the amount of waste we would have... so glad I don't work there anymore... Customer attitudes have degenerated horrible the past 7 years...
My youngest daughter is deaf. She speaks so normal that most people don't notice. I mean who looks at someone's ears to see the hearing aids. She can hear loud noises and talking when people are close enough to her but it doesn't mean that she'll understand every word that is being said unless she can see your lips. Stories like the deaf girl at McDonald's are all to common in the deaf community. Covid mask wearing happened when she was 17. She had so many problems at stores and restaurants that she developed "deaf anxiety" which basically meant that she wouldn't go ANYWHERE without a hearing friend or family with her. Many times that was me. I can tell you story after story about how many times I had to get her attention because someone was talking to her in a store and she didn't immediately respond. The sad thing was clerks saying sorry and then just running off and not helping her or addressing me instead and just ignoring her like she was a toddler or something.
Having worked in a restaurant kitchen, I can tell you otherwise fine people turn into utter sociopaths when it comes to food. It's like some core instinct kicks in and makes people feral.
It can happen like that! Survival instincts when you're hungry is why you get angry when you're hungry; keeps adrenaline going if you possibly need to run to get food
Story 4: Honestly, the managers also get some fault for just letting this happen because they apparently didn't feel like hiring replacements, even though loads of new hires came in all the time and then proceeded to quit because of those two arseholes. Those managers ought to either grow a spine or do something else
That's one time where Corporate should be called and a District Manager comes in to do an inspection, and if they find those two clowns bullying the newbies, especially by playing with the grill's temperature/timers? Bye, bye! FIRED FOR CAUSE. And the managers that refused to do write ups? FIRED FOR NEGLIGENCE!
I'm a McDonald's worker (also in the South), but I work morning shift. Karens really are in their own little world and hate being wrong. I've been yelled at, cussed at, and even insulted by rude customers.
Adding onto this thought. A certain Karen sticks out in my mind where she'd ordered two caramel frappes with Oreos. Thinking nothing of it, my coworker made the frappe with Oreos in the frappe, but she said that she wanted the Oreos on top and wouldn't take the frappes we already made with Oreos in it even after we adding extra on top. So my two managers decided to be petty and remade the frappes, but also added so much liquid sugar and caramel to them that they were practically inedible.
What I have seen is signage saying: Lobby or restaurant is closed at 11, the kitchen closes at 10:30. This is the same idea as last calls in a bar. I prefer that, otherwise people will assume food is being cooked till it closes.
I will admit I once "accidentally " stood on a 9 year olds fingers at a soft play place for making fun of my non-verbal 4 year old autistic son, who could only grunt or sign to communicate the boy grabbed my sons hands and told him to try and tell your mum now. I saw it go down but knew my son could scream extremely loud when needed and that he did . I ran to him and he signed what happened to me I said it OK and did he want to go home? Well, the boys mum told him off and made him put his shoes on .they were by the door sitting down as we left, and at first, I wanted to run his hand over with my sons wheelchair ( special needs push chair) but "accidentally " cought his fingers with my heel ( I was wearing trainers) he screeched and I looked and asked hand I caught his hand? His mum says it's OK he was too close to the door I said sorry and looed him in the eye and said in the sweetest voice you need to be careful where you put your hands sweetheart you could get really hurt. I sm8led at his mum and I went and got my son ice cream.
That onion burger story cracked me up. I don't think he came off as THAT entitled, and his reaction was both lighthearted and hilarious. One of the funniest I've seen on this channel so far.
In the first story, my husband is in the military? Ask to see her dependents card, and you will see if these people are full of sh*t, most husbands would get upset if they knew he was going before the First Shirt because his wife was rude in a fast food joint. Most bases only had 1 or 2 Macs near the base when I was in the service, and it wouldn't matter what his rank (other than the Base CO) he would catch so much sh*t from his fellow troops for making the place upset with service members.
Well, if you're lazy and crappy, spending 100 hrs arguing and gossiping is more "worthy" of your time than doing any necessary duty or responsibility... My exgf who have 2 kids from another guy, she basically does gossip and flirt on her laptop and phone more than do her motherly duty, like she will stock up the dishes for an entire day to wash only at night or next day. Buy mostly ready-to-eat foods and mostly cook a lazy/simple meal, like simple fried stuff or boiled stuff. She preferred wasting her time on her own joy and happiness than to do her motherly duties and responsibilities. Her excuse was there's no perfect parent/mother, which i always tell her that may be true, but there are horrible and neglectful parent/mother. I actually would be standing up for her kids more she does, specially against her own siblings who basically had brainwashed her that she is their slave and she owe her life to them. Long story short, we broke up, mostly because how horrible of a hoe woman and mother she is...
I served my time at the Golden Arches back in college. One night I volunteered to work overnight since there would have only been two of them. We only had the drive thru open, and at about 1am, a car came through with a huge order (our assumption is that it was for an entire basketball team). It was over $100, back when McDonalds was actually cheap, and there were only 3 of us there, with me being the only person in grill. Oh, and then we had another 5-6 cars after that. Everyone was at least nice and understanding, though. Oh, another time someone ordered a McDouble with extra pickles. Policy was "normal" is 2 pickles, extra is 4, so I put 4 on there. Well, they came back saying there weren't enough pickles, asking us to remake it. I took an entire handful of pickles and put them on it. They didn't come back again.
That onion story reminds me of the time when I was working in the grill at McDonald's. A lady came in and asked for a Mcdouble with extra, extra, extra pickles. She said "They never put enough on." As someone that also likes extra pickles, I made it like I would like it, completely covered, 2 layers deep. She came back a few minutes later and told the manager, in a voice that you could hear in the stockroom in back, "That was the best burger I've ever gotten here! Thank you whoever made it!" I just smiled and gave her a thumbs up. My manager came up and asked what I did, so I told her. Apparently, this lady comes in every week and orders the same thing and always complains. Now they know how to make her burger right .
Story 1: Karen threw a tantrum because she wasn't getting her way, If you want THAT much food, either call ahead, or get there WELL before closing. Story 2: The guy wanted 10X's extra onions, and that's what he got. That was malicious compliance at it's finest.
1st story: McDonald's corporate doesn't care about satisfaction. They are in the real-estate business. The franchise owners are the people to talk to. Good luck
The story with the deaf employee reminded me of this incident that happened about 30 years ago. I was in a bar in my home City and I was signing to some friends and having a great conversation when from behind me I hear a guy saying ‘Aw, all these poor deaf idiots that can’t hear anything how sad !’ In a really condescending tone. I turn to him and tap him on his shoulder, ‘what does the idiot want ?’ He says to me ‘I want you to take back everything you just said’ said I ‘Y-you can speak ?!’ ‘Yes, and I can also hear as well as sign !’ Said I ‘But but, deaf people can’t speak !’ ‘I’m not deaf ! And besides, if you go deaf AFTER you learn how to speak, you CAN be deaf and speak ! Now I suggest you take your stupid self out of this bar and don’t bother coming back !’ I said all of this whilst facing my friends so that they could read my lips. I told the bar owner what he had said and he got barred for life. My deaf friends and even the ones who I didn’t know, all waved their hands in the air (applauding me) and slapped my back. Those who didn’t know me were amazed that I could sign especially when finding out I had learned most of what I knew from text books and the rest from deaf friends. And I garnered more friends from this incident. I took my Level One British Sign Language course in 2002, at night school and passed with flying colours, 6 months later. I took my Level Two course the following year but had to leave through ill health and I haven’t started again because the course isn’t free any more (and I’d only taken it as a hobby). I use my knowledge of BSL in my volunteer work
Restaurants should have a "last service" hour prior to closing time. I know it might be too much to ask, but karens have less ammunition when "closing time" does not mean "we'll serve you if you arrive 1 minute prior"
Many do - either on the door, or somewhere on the menu. The problem is, owners of places like McDonald's, etc. WANT people to come in, up to the bitter end of being open, to maximize sales. They also want the crew to start closing early, to get people off the clock as soon as possible. Obviously, there isn't a magic changeover that can occur EXACTLY at closing time - so the crew gets "squeezed" in the middle. Management knows this, and it's NOT an accident!
The root of the problem is the restaurant wanting to be open until 11, but not wanting to pay employees after 11. That's why staff tends to start closing procedures early, so they don't either get reemed out for the extra payroll time or have to work extra time for free.
I like dill pickles on chicken sandwiches. Not just one little sliver in one bite, but the whole sandwich. At one certain fast food place, I would barely get one tiny slice no matter how much extra pickles I asked for. One night, I was in the drive thru and asked for a pickle sandwich with extra chicken. "Excuse me?" I repeated it, a pickle sandwich with extra chicken. "Do you mean a chicken sandwich?" "Nope. I want a bunch of pickles with a chicken filet in a bun." "Oooookay. Drive around." Unbeknownst to me, my future boyfriend worked there and was cooking that night. A few months later, my date told me about a weird chick ordering a pickle sandwich with extra chicken, so he made it to order. I laughed and told him he's the only person that ever got my chicken sandwiches right. It's been over 40 years, and my husband and I still laugh about it. 🥰
Story 1: "Okay mam, it's our policy to take your order prior to 11. It's also our policy to close at 11. You can place your order, pay, and at exactly 11 we'll hand you whatever is done cooking and you will be out the door before 11:01 or we will have you trespassed. No refunds for incomplete order. If you wish to do this anyway, nod at the camera and pay. Otherwise, kindly leave."
Story 1 - Going to a fast-food place at closing time has its advantages - if you're willing to accept their leftovers. When I was in college, there was a chicken place right off campus where I was a regular customer. I went there one night just before closing and ordered my usual breast-and-wing box. The owner said they were out of breasts. All they had were a few things, legs, and wings. He said, "I'll make you a bargain on it." I asked what kind of bargain, and he said, "I'll let you have all this chicken plus all the taters (potato wedges) you want -- two bucks." I said, "Sold!"
"My husband's in the army!" "Cool, send him in then if he wants to pull rank." So tired of people trying to ride the coattails of partners in the military.
Your husband's in the army? Well, I'm not a private, so don't bother pulling rank. In fact, let me pull rank. I'm an employee of this establishment, you are a customer. As a customer, it is a privilege to have access to our services. As it is closing time, that privilege has been revoked. Now leave before I have you trespassed.
It's actually frowned upon to pull rank on civilians in the armed forces. If you know that soldiers commanding officers, you can get the soldier and his wife in deep poo poo and the soldier could get demoted for the wife, causing trouble .
I went to a McD 10 minutes before closing... jeah, stuff happens when you're drunk... at least I'm a normal human being and I ordered at the register instead of a terminal. I asked "what do you have left for today? I know I'm late and I take something that's left" the cashier had a smile on her face because she didn't expect that. I took a double cheeseburger, fries and a bottle of icetea... when you're drunk, you take anything, right?
Story 1: Okay, part of the problem is that Staff Ending Time needs to be half an hour AFTER closing time. The grills shouldn't be off during opening hours, the coffee pots shouldn't be getting cleaned during opening hours. EVERYTHING should remain available for exactly as long as people should be allowed to order. Okay, to avoid waste they should stop pre-making things, aim to run out of food by closing, go ahead, but stuff should remain available (if it were me as a customer I'd be fine waiting an extra 5 minutes because a burger must be grilled from scratch, it isn't ready to go, as long as I get my food). All those closing duties shouldn't be required to happen during open hours, but such companies are too cheap to pay their employees to stay later, and too greedy to not allow income as long as employees are working and getting paid. Logic SHOULD prevail here. All this Karen really did wrong was showing up with 3 minutes left trying to make a huge order (ONE trio, fine, but ALL THAT?), then not accepting the very reasonable No she got. Yelling and bossing them around gets less results than pleading for helpfulness. Oh, and obviously the employee isn't able to do so, but the proper response to that "who I'm married to" illegal attempt to abuse her husband's rank should be "You DO get special treatment! For disrespecting the military like that I'm kicking your ass out and banning you!". :) Story 3: Wow, LOTS of mistakes by OP. You never be generous to a Karen making unreasonable demands like that! If she was like "Oh, I didn't realize I had to pay for the toy, I don't think I have the cash...", a nice person struggling, then sure, free toy. But it's perfectly acceptable to stand up for the establishment, especially when the person is being a jerk: "It's a promotional item to encourage buying the meal, if you don't buy the meal then corporate policy is that you have to pay for the toy. Sorry, it's not up to me." And the slow talking, teach her some manners! Being deaf isn't a choice, it isn't the OP being unnecessarily difficult, SAY "Could you please speak normally? Speaking like that makes it more difficult to understand you" (I'd bet it wasn't just slow but exaggerated too). The drink, man, I feel like most people prefer doing it themselves, we can do it to our liking (low/no ice, filling it to the top). I know there's people who go inside just TO do the drink themselves! Why be lazy? Doing it herself would have been quicker too! Then, OP QUITTING over the misbehaviour of one idiot? That's letting her win! Ugh. Last story: I already feel like pranks are stupid and pointless and nobody should indulge, but pranks which bleed onto others should be EXTRA off-limits! And those others are the CUSTOMERS of the business??? Messing with quality of service? Those guys were EXTRA idiots to ever think that was okay. Hide his name tag, put sticky stuff on the floor at his work station, harmless stuff that doesn't interfere with how well he can do his job, and how well he can serve the customers! Not stuff which interferes with business, that place will have low ratings/reviews thanks to these chuckleheads. They're doing a bad job by proxy.
These are the Main Reasons why I don't want to EVER work in the food industry, most especially the fast-food industry. Having to work in a work environment where you have to deal with annoying co-workers, lazy managers, and super bratty entitled customers on a daily basis, it sounds like a complete nightmare. And as someone with high functioning autism as well as having serious low self-esteem and mental health issues--there's no way I could handle it. Plus, I feel so really sorry for OP in the 4th Story for having to deal with that ableist Karen and her son who forced OP to quit her job there, and I'm hoping that she gets a way better job somewhere else.
Last story: every job I've ever had has always had 1 person who was untouchable. They did everything wrong and nothing. I don't understand why but it's too common
I worked at McDonald’s for a long time, and I’ve dealt with my share of Karens in my day. The saying “the customer is always right” is pure BS, it gives entitled customers license to treat workers like garbage.
The customer is always right in matters of taste, meaning the customer can eat a literal shit sandwich if they want to. The customer is a dickhead in every other situation. Period
Employee: You should be more respectful toward fast food workers. EC: Why should I? You're just servants to me! Employee: Do you see your food being prepared back there? EC: No. Employee: Maybe you should give that a thought.
I have worked for McD and several other fast food or pizza places. I have a happier story for you. One pizza place I worked for, I was taking calls to take orders (this was on paper, no computers in sight). Dude calls, orders a pizza. I take the next call, put up both slips for the orders, then go back to the phone. It's been less than 5 minutes since the dude places his order, but it's him again, demanding to know where his pizza is, yelling and cussing, and claiming it's been an hour (though it's by that time been maybe 6 minutes). Dude is SO loud, most people in there can hear him. Owner heard him, came over and took the phone from me. I was certain I was in trouble, until the owner told the dude off for yelling and swearing at his (the owner's) employee, and the dude was banned and his order canceled. (Just for the record, the McD I last worked for tried very hard to take care of me because I was pregnant at that time. I would have been walking over a mile to or from work, but someone always drove me no matter how far out of the way it was. McD's have a bad reputation, but the various ones I have worked for were always very nice to all employees, even if the pay was still shit)
I remember seeing a bit of a rage in the internet when it was “discovered” that McDonald’s diced onions start out as dehydrated. I say “discovered” because I had known for years already. People were talking about how disgusting it was. What? Best onions ever, and I LOVE onions!
I think I missed that bit of outrage, but can confirm as I worked at McDonald's back in the early 2000s. OTOH, a lot of people assume way more things are microwaved than actually are. I think the only things we microwaved were the breakfast burritos and the pancakes. Everything else was either fried, grilled, or baked.
Story 1: You need to take orders until closing time. 11:00 is the last time to get an order in. It sucks, but you must take orders until the closing time.
I work in a bar and some homophobic customers went off at me because he said “I don’t want a queer serving my drink!” Since I was the only bar tender on duty, and my manager doesn’t care if I tell off a rude customer. I said to him “you’re calling me that, but you’re the one who is ordering a Cosmopolitan for yourself” his face went bright red. He said he was going to talk to my manager and long story short the guy got thrown out. Before getting upset about this comment, I am actually gay so the entitled idiot was right about me being gay.
Story 2: I'm disabled and I hate when people use their disability as an excuse to behave poorly towards others, but come on! They could've verbally eviscerated that woman and no one would dare give them anything more than a warning over it. Even if they were stupid enough to try and formally reprimand them, one phone call and they'll turn right around. "Corporate HR? My boss writing me up for not letting customers make fun of and harass me over my disability? This feels like a very hostile work environment now, is there anything you can do?" That boss would backtrack so fast they'd trip over themselves.
I have a good end-of-the night fast food story: gentleman walks in 10 minutes before close and offers to buy all of the remaining food so nothing would have to be tossed, but does politely ask for a discount. The manager gave him something like a 50% discount, happy to not have to throw anything away. This was my father getting food for my mom as they were dating at the time and she was in vet school. Dad got to be the hero twice that night. Mom says an angel walked through the door with McDonald's, but Dad says it was like walking into a shark attack and he was just trying to get his fingers out of the way! Lol
For the onion story, if you're picky enough to get that upset about your order not being right, make your own damn food. I'm glad he laughed at the monstrosity, but he was ridiculous from the start.
In practically every restaurant on the planet, both fast food and normal restaurants, the "Kitchen" closes half an hour before the premises does. This allows the staff to clean up and remaining patrons to finish their meals. If they do take orders it's only the meals that are already done or are simple/quick to make.
I remember a person got angry at me when, I told her the 20 piece Mcnuggets couldn't be put in a meal and she wanted the recipe to call corporate. I've never seen her again in the drive thru.
The story with the deaf kid, that mom is seriously tempting karma by not only letting her son do that but joining in, wonder how she would feel if something happened and her son lost his hearing would she still think it's funny or think of him as an idiot. Too many people take for granted the good things in their lives with no regard of how quickly and easily they can be taken away
story 1: i used to work at mcdonalds for three years(not in the us tho) and we had closing time at midnight for the restaurant and 1-2am for the drive through. whoever just came in the restaurant before midnight-they could order. (but if they were already sitting and decided to order something extra after midnight they would usually not be able to order). the same thing for the drive through- at 1-2am someone goes out to close the drive through and every car who was in the drive through (about 7 cars) would still be able to order. it didn't matter if it was one cheeseburger or if they were ordering for 15 people. we would have to serve them as they came on time. we had employees who were scheduled to work for one more hour after closing in case this happens, as well as the night shift(unlike in the us, we were all working all hours and were rotating so people would work a few night shifts a month and would be able to use grill or whatever). i kinda agree with karen in a way that she did come on time. its not some small fast food place but a really big and popular chain of fast food- they should know something like this will happen and be better prepared
People being aggressive for no reason at the McDonalds drive thru is insanely common. I can’t tell you how many customers I had like that guy in the nearly 2 collective years I worked there. I once had a guy come through the drive thru in a nice little convertible with his wife looking like they both just came off the golf green. He got pissed at me because he wanted the 2 mcmuffin deal. It was no longer in the system and he refused to believe me. The guy behind him actually apologized to me for his behavior, which I did appreciate even though I told him it was in no way his responsibility to apologize for a bad customer’s bad behavior. He was super sweet ❤
I remember one time, where a Karen at my job said that we had to always have items on sale, that "it was the law". The concept of sold out seem foreign to her, especially considering we were the last day of the sales week.
I have to bow down to the McDonald's worker with 10x onions. That is next level pettiness and I'm here for it! I'm sure most if not all people who follow the EP stories have worked fast food jobs. Like myself. The most I will do is cram cups full of ice and like a drop of soda, or over salt fries on people who ask for extra salt and just have to berate me over the lack of salt.
It's difficult enough to be hearing and dealing with entitled people. I can't imagine being deaf/hard of hearing and having to put up with that crap. God help her if her kid goes deaf.
The deaf person didn't make fool of herself by being disabled, she made a fool of herself by complying twice to the unreasonable requests of the Karen, thereby showing her she can do whatever she wants to her.
Story 1: Me personally, I wouldn't inconvenience a place as it's closing up. I would go to a 24-hour Mart. 🙄 Also, her husband is a soldier? $10 says at least 4 of those 7 kids AREN'T her husband's. ✌😏
I've had to go into stores close to closing before. Because work runs so late and nothing is 24/7 that has stuff I can eat. But on the rare occasion that I'm running that late, I make it my goal to get in and our as quickly as possible so that they can close when they are supposed to. That, or I go another day, such as one of the days I'm not working.
I really felt that comment at the end. Did the same thing like Karen except for demanding the food after i was told that they were closing i just asked if they had anything left from the day. Still got something to eat but that was after a long work day and not with a whole group.
If this happened in the south, why doesn’t she go to a Waffle House? They are open 24 hours. I don’t know if there are other restaurants that are as well. Usually, there’s at least one in most areas where there are restaurants, at least where I live. Most people don’t eat that late at night, and yes, I work in fast food. At our location, we stop making chicken (I work for a KFC) after a certain time of night, usually quite a while before closing, so we can try to reduce waste. We, as employees, can get what’s left, but there might not be a lot of selection, and if customers come in right before closing, we’re not making up a fresh batch.
The proper response in Story #2 to the random hand gestures being used to mock sign language: “Um, ma’am, you might want to advise your son not to admit to necrophilia in a public place.”
Story 1 - I used to work at McDonalds myself from 2004 to 2005, so I feel for OP and her coworkers for having to deal with a… banshee like that Karen. Again I really hate it when people use their spouse’s position of power or military rank to act like they’re above everyone. Just because her husband is in the military (if he really is) doesn’t mean that OP and the cooks are obligated to fire up the grill when they’re in the middle of closing the restaurant. Hopefully that Karen was banned from that McDonalds because what she did was disgusting and disrespectful.
For story 2, theres a subreddit i love called deliciouscompliance (i think thats it) and its exactly this story! It's peiple who have asked for a TON of a certain topping, or certain thing, and the result of how the responding food service worker maliciously complies, but the twist is, that the posters are ECSTATIC that someone finally listened, like the guy in story 2! Honestly its my FAVORITE! people get to be silly and maliciously compliant at their job, and a customer gets EXACTLY WHAT THEY WANT!
There's a story almost identical to the onion story but it's a woman wanting pickles. And she comes in crying. She says it's the first time anyone actually made her burger right and she was so thankful that the worker understood her. She felt herd and validated.
I work fast food and we must take all orders until closing time. I've even stayed open late for a bus of teenager because they called and asked. Culver's goes above and beyond.
I used to work fast food myself. If i can ever help it, i will never do it ever again. Customers are so entitled, and the very few that are nice, were never enough. I lost count on the times i was yelled at, had stuff thrown at me, robbed etc. So never ever again lol.
Hello Taco Bell employee here I make way worse orders. One time recently I made a 414 dollar order. It was huge about 35 items of food usually with orders you should use common courtesy and call the restaurant and say hey I need to place a really big order. For bacoloriate (a religious thing for graduating high school students) a couple nights ago my co workers made a 300 taco order. This is no joke. The amount of times I’ve had drug addicts come in and get lots of food then laugh while making direct eye contact with me thinking it’s funny.
On the second story: an entitled customer and a disgruntled customer are two things that are very important to make a distinction between. An entitled customer will forgo all logic, reason, and decency to get what they want. Basically scorched Earth. Disgruntled customers will be aggressive, sure. Likely come across as angry, sometimes overly so, but instead of it coming from a sense of entitlement it's frustration, and they're usually able to be reasoned with or passified if you approach them with understanding and/or humor (such is the case with this story)
Story 3: Nobody should’ve had to do that when someone like that EKM and EK did. I’m sorry it happened to you OP, nobody should bully you or anyone else (myself included because I’m autistic and ADHD) to make one quit their job. I would’ve told her that if she’s going to harass any employee (disabled or not) that she should leave and not come back.
When I worked fast food, I would have people come in all the time right before we close and we would eventually offer to serve what we have already made as upper management would be on our asses if we stayed too long past close and would cut off all orders at the closing hour. Eventually we got too many complaints from irate customers and upper management stated that we are to stay and serve customers no matter what. We were told to keep fryers on and not start cleanup until all customers are gone and none remain on drive-thru. You can imagine how that went. Next thing is upper management yelling at us for constantly staying too late past closing following their placed policies. We just can't win. At least we got paid more from it.
Two all beef patties, special sauce, lettuce, cheese, pickles, onions, onions, onions, onions, onions, onions, onions, onions, onions, onions on a sesame seed bun!
The best way to get the message across when you're dealing with a company that has harassment with these long-term employees is that you get a lawyer and you send a letter to corporate stating that my client almost attempted suicide because of the harassment at this place and then they need to do investigation otherwise we will be taking the court for the emotional damages that they had received at this place. Also I don't understand how they could not notice the turnover rates of the location like that would freaking make them want to make changes or do something?
McDonald's worker should sue the Karen in small claims court for a few hundred dollars, maybe even a grand. For emotional damage, anxiety, lost time etc. No lawyer required. Very little for Karen to defend herself from the claims. I'd keep suing her until I got satisfaction.
"Do I look like I work at McDonald's?" "Oh, I'm sorry, ma'am, I should have known you don't look like you could work here. McDonald's holds itself to a higher level of class and respect. That kind of talk would never be tolerated by an employee."
![r/EntitledPeople - Smug Karens Keep Calling 911 to RUIN PEOPLE! It Backfires! [Funny Stories]](http://i.ytimg.com/vi/N3TAfUrtb5I/mqdefault.jpg)
![r/EntitledPeople - Smug Karens Keep Calling 911 to RUIN PEOPLE! It Backfires! [Funny Stories]](/img/tr.png)
I love that the guy with the 10X extra onions had a sense of humor. I'd call that Malicious compliance though.
Yep, that's what I was thinking. This is more of a Malicious Complaince story more than Entitled People story.
It's very rare for a customer to admit their mistake... I wouldn't call that guy entitled enough for the EP subreddit, Malicious Compliance fits better, I agree.
The guy probably got fed up with trying to explain that he wants more onians than the average extra. But I agree, he shouldn't yell like that...
There's a great subreddit for stories like this! It's called deliciouscompliance, and it's filled with grateful customers who've been served with EXACTLY WHAT THEY ASKED FOR, and they're always pleased! One of my favorites
Delicious compliance
@@mattiekershaw3761 i should make a post there.... ordered gyros with extra sauce. i wrote specifically "make it double or more" because they always only add a spoon or so.... well.... the whole meat was soaked in the sauce.... my favourite grill to order now XD
The first story, the Karen can get her husband in quite a bit of trouble by throwing around that he's a soldier. Careers *HAVE* been ruined because of the behavior of their dependants.
Absolutely!
I highly doubt that he was actually military though... 15 burgers? My brother was in the military for a time, and it took him almost a year after getting out before he could eat junk food like that without getting sick.
Deaf cashier story.... That rabid Karen and her feral kid should be banned for treating an employee that way! If I was manager I would not tolerate that. 🤨
Where was the manager? The instant the woman started throwing a tantrum about paying for the toy, they should have been called. Giving the toy away for free, without manager's consent/orders, is cause for a write-up, at best. It is NOT a good way to avoid conflict, at all.
After that though? Holy hell. How ableist can you be? The co-worker shouldn't have tapped OP on the shoulder to point out Karen and her crotch-goblin mocking sign-language. Co-worker should have brought the manager up to the counter and read both those arses the riot act.
With a lovely "now, none of us WANT it to happen, but if your little brat there got run over by a car, lost his hearing due to illness, lost his sight because he was stupid enough to play with his father's bibi gun without permission, or otherwise got disabled, would you like it if people started treating him the way he's treating our worker who was made deaf by illness at his age? For the rest of his life? Like you're ENCOURAGING him to do it right now?! Let me spell it out for you. I... Doubt.... you... would... so... leave.... now.... before....I ... calll.... the..... po....li....ce.... DO.... YOU.... UNDERSTAND???!!"
Unfortunately, no one teaches manners anymore. It would seem, that all the people who used to be bullied in school are now raising bully children. They have no respect at all for anyone or anything, but as these stories would tell, boundaries are the big one that they don't respect, have zero understanding of the word no and nothing resembling a sense of accountability. I used to think these stories were made up until I experienced similar situations in my own life. This person yelled at my friend who was a cashier at a big box store that has since gone out of business. I asked the guy if he felt like a really tough man yelling at a woman just trying to do her job. He asked me what business of it was mine. I told him none, but him being older than me he should have had manners but it was clearly faded along with his looks. That stopped him cold. I saw the ring on his finger. I asked him how such a brutal butthead like him somehow bag to wife. I told him he needed to apologize, pay for his things and go because he was holding up the line. When he protested I got even louder. Suddenly he was not a fan of all the attention he was receiving. And one of the managers came running and I told him what happened. Since the managers didn't want to kick him out. I told him he needed to leave or I would kick his butt. I added that he should never speak to anyone, the way he did.
On the story about OP and them being deaf, that woman should have been kicked out of that McDonald's by the manager and banned from coming back.
Sadly I worked for mcdonald's the managers tend to refuse to reprimand customers in any way even if they are vandalizing the place. I had a group of 40 teens that would show up at 2am every saturday and cover the bathrooms in human waste. they still wouldn't let me ban them.
Last Story: Bryan and Jerry learned the hard way that "the foot you step on today might be the same foot that will kick your ass tomorrow."
The got what is tenure in education profession at that location. They got comfortable and knew the store manager wouldn't do anything. They never thought the owner would have his nephew work there so he could qualify for a management role. After the first year I would have gotten to know the owner and maybe that may have saved their jobs. Because this man won't say "hey this is my nephew", because he wants his nephew to be treated like everyone else. And he definitely was, karma at it's finest.
A Karen throwing a fit because the kitchen floor isn't fully stocked with fresh foods 2 minutes before closing? This is basically a daily occurrence in fast food, unfortunately. 🙄 I once had someone scream "how is a coffee shop out of coffee?!" at me because he came in so close to closing that the coffee makers automatically powered off for the night.
I'm sure everyone who worked closing has at least one story. Happens much more regularly in food service, though.
''We'll make it quick '' usually means you'll be there at least another hour. Unless you have a decent boss that isn't looking for every penny dropped.
Yeah, at that time of night you take what you can get!
r
i
@trashcatlinol My supervisors would accompany people coming in as we're closing up (with warning of course) to help them find the items they need.
“Do I look like I work at McDonald’s?!?”
The temptation to respond “No but you look like you eat at mcdonalds. You’ve never had to fill your own drink before? *looks up and down* you should DEFINITELY know how it works by now”
💀💀💀💀💀💀
@@feiery I haven't been to McDonald's in a long time, but almost all the fast food places have you fill your own cups if you are eating in the lobby. Personally, I rather like it because that way I am in control of how much ice goes in the cup
@@Stephen-ro5jc I’m the same way. I actually don’t like a lot of ice in my drinks.
Plus, free refills!
Story 2: Reverse UNO in action people. At least the customer willing to admitted his mistake for once.
That's straight up the guy I'd ask how he preferred it made, just for being a good sport. I worked at some strictly stringent establishments. And as the wait staff, I was expected to take all the yelling. It sucked.
@trashcatlinol no no you are NOT expected to take S@@@ you can tell the customer and the establishment to F right off. If someone yelled at me like that id go right to HR and throw a hell storm
@@Silver_wind_1987_ no hr at s mom and pop.
@@trashcatlinol doesn't need to be. If it's a company. Single or not. Report. Report. Yell. Cause issue. There's places you can go to yell.
At least he admits thar he's at fault....lol
I don’t understand why more restaurants don’t post kitchen hours and dining room hours. Instead of having it all lumped together.
Because it’s common sense you muppet.
bEcAuSe wE cAn mAkE mOnEy tHiS wAy 😒
Because usually there is something we can heat up or have ready. Basically it is not to let you know it is not as fresh as you think.
We do post hours, no one reads the dam things. I work graveyard and have lost count the amount of times someone tries every door because the line is long. I’ve literally have had people call the store at 2 in the morning (dining room closes at 10) to ask/demand that we open the doors because they don’t want to get in line.
First story- racist and lesbian???? Talk to my staff like that you’re permanently banned. (Nothing wrong with being a lesbian but her intent was the problem)
RIGHT THAT CAUGHT ME SO OFF GUARD
Yep. It literally has nothing to do with nothing. Bringing it up, regardless if the employee was or was not, just serves to give a reason to get thrown out.
Should have reported Karen's behavior to her husband's CO. The behavior of a military spouse can affect their career, especially when said spouse invokes the military's name in their shenanigans and demands officer privileges.
Wouldn’t the husband come to get his kids? I’ll bet he wasn’t Army.
Reverse racism and discrimination, people want to get under that umbrella to benefit.
The spineless managers who let Bryan and Jerry get away with their BS for so long should've also been fired for negligence.
Playing with the grill temperatures so food doesn't cook properly? Oh the hell no!! That's not a prank, that's a lawsuit waiting to happen, either from a customer that gets sick, or the Health Department when they do a snap inspection and find things aren't up to snuff. The management should have canned those two idiot for that alone!
1. Oh, a Dependapotamus. The military doesn't look too kindly on that ilk.
Truth. I knew a few who got reprimanded for their spouses trying to pull shit like that.
It's true. My supervisor in the service was a total Karen and she even had the haircut to boot. Of course this was before the meme was a thing. So I stole a line from one of my favorite Barbra Streisand films and referred to her as an asshole with power. It also did not help at all that she had her own jodies while her husband was on temporary duty assignments. He deserved a lot better than a woman who would timeshare her lady parts.
Story 1: I want to know what she was doing taking her 7 children to McDonald’s at 11PM on a school night. And what happened to them after Karen threw a tantrum.
Story 3: Some people are way too comfortable being jerks and have never been punched in the face before (or verbally punched in the face) for being such jerks, and it shows.
I would've banned Karen for that.
I agree. OP NEVER let KARENS think your LESS THAN. I’m so appalled that you had to go through this. Sending hugs and best wishes. 🙏🏻🙏🏻🙏🏻🩷🩷🩷
Literally just refund the money and tell them McDonalds makes Billions of dollars a year and does not care about her $1 coke sale if you are going to be rude.
There is also the added layer of "Maybe you shouldn't mess with the people who handle your food."
I have worked at Wendy's for 7 years. I've worked every station under the sun and even handled some supervisor tasks. I have seen every kind of Customer under the sun and I have to say noone of them infuriate me more then the Last Minute Binge Orders. They always come around at the last couple minutes and try to drop this card on us. I already shut off my grill, packed up most of the Stations by this point.
Eventually Corpo came down on us and instead of being understanding of our situation... they berated us for pre closing and new rules were made that stated we were not to turn off anything until a minute after close. What they did not realise was how much this was going to mess up our closing time or increase the amount of waste we would have... so glad I don't work there anymore... Customer attitudes have degenerated horrible the past 7 years...
My youngest daughter is deaf. She speaks so normal that most people don't notice. I mean who looks at someone's ears to see the hearing aids. She can hear loud noises and talking when people are close enough to her but it doesn't mean that she'll understand every word that is being said unless she can see your lips. Stories like the deaf girl at McDonald's are all to common in the deaf community. Covid mask wearing happened when she was 17. She had so many problems at stores and restaurants that she developed "deaf anxiety" which basically meant that she wouldn't go ANYWHERE without a hearing friend or family with her. Many times that was me. I can tell you story after story about how many times I had to get her attention because someone was talking to her in a store and she didn't immediately respond. The sad thing was clerks saying sorry and then just running off and not helping her or addressing me instead and just ignoring her like she was a toddler or something.
Story 2 was a great story! The EC actually being a good sport was surprising!
Having worked in a restaurant kitchen, I can tell you otherwise fine people turn into utter sociopaths when it comes to food. It's like some core instinct kicks in and makes people feral.
It can happen like that! Survival instincts when you're hungry is why you get angry when you're hungry; keeps adrenaline going if you possibly need to run to get food
people are only a few missed meals from total insanity.
Story 4: Honestly, the managers also get some fault for just letting this happen because they apparently didn't feel like hiring replacements, even though loads of new hires came in all the time and then proceeded to quit because of those two arseholes.
Those managers ought to either grow a spine or do something else
That's one time where Corporate should be called and a District Manager comes in to do an inspection, and if they find those two clowns bullying the newbies, especially by playing with the grill's temperature/timers?
Bye, bye! FIRED FOR CAUSE.
And the managers that refused to do write ups? FIRED FOR NEGLIGENCE!
I'm a McDonald's worker (also in the South), but I work morning shift. Karens really are in their own little world and hate being wrong. I've been yelled at, cussed at, and even insulted by rude customers.
Adding onto this thought. A certain Karen sticks out in my mind where she'd ordered two caramel frappes with Oreos. Thinking nothing of it, my coworker made the frappe with Oreos in the frappe, but she said that she wanted the Oreos on top and wouldn't take the frappes we already made with Oreos in it even after we adding extra on top. So my two managers decided to be petty and remade the frappes, but also added so much liquid sugar and caramel to them that they were practically inedible.
What I have seen is signage saying: Lobby or restaurant is closed at 11, the kitchen closes at 10:30. This is the same idea as last calls in a bar. I prefer that, otherwise people will assume food is being cooked till it closes.
Don't you know? Yanks don't read signs.
Sadly you’ll still get idiots coming in despite the postings
@@bleachfan2.029 Yanks don't read signs, especially if they're Karens.
@@JamesDavy2009 yep.
My heart broke with the OP over that ableist woman and encouraging her brat to be the same.
I will admit I once "accidentally " stood on a 9 year olds fingers at a soft play place for making fun of my non-verbal 4 year old autistic son, who could only grunt or sign to communicate the boy grabbed my sons hands and told him to try and tell your mum now. I saw it go down but knew my son could scream extremely loud when needed and that he did . I ran to him and he signed what happened to me I said it OK and did he want to go home? Well, the boys mum told him off and made him put his shoes on .they were by the door sitting down as we left, and at first, I wanted to run his hand over with my sons wheelchair ( special needs push chair) but "accidentally " cought his fingers with my heel ( I was wearing trainers) he screeched and I looked and asked hand I caught his hand? His mum says it's OK he was too close to the door I said sorry and looed him in the eye and said in the sweetest voice you need to be careful where you put your hands sweetheart you could get really hurt. I sm8led at his mum and I went and got my son ice cream.
@@kirstygunn9149 MVP move.
I can be similar when it comes to my own non-verbal autistic son. He's almost 15, but I'm still a Mumma bear.
Go you!
That onion burger story cracked me up. I don't think he came off as THAT entitled, and his reaction was both lighthearted and hilarious. One of the funniest I've seen on this channel so far.
In the first story, my husband is in the military? Ask to see her dependents card, and you will see if these people are full of sh*t, most husbands would get upset if they knew he was going before the First Shirt because his wife was rude in a fast food joint. Most bases only had 1 or 2 Macs near the base when I was in the service, and it wouldn't matter what his rank (other than the Base CO) he would catch so much sh*t from his fellow troops for making the place upset with service members.
Story 1: Karen could have gone to a 24-hr grocery store, bought the ingredients, and cooked the cheeseburgers herself, in less than 3 hours.
Well, if you're lazy and crappy, spending 100 hrs arguing and gossiping is more "worthy" of your time than doing any necessary duty or responsibility...
My exgf who have 2 kids from another guy, she basically does gossip and flirt on her laptop and phone more than do her motherly duty, like she will stock up the dishes for an entire day to wash only at night or next day. Buy mostly ready-to-eat foods and mostly cook a lazy/simple meal, like simple fried stuff or boiled stuff. She preferred wasting her time on her own joy and happiness than to do her motherly duties and responsibilities. Her excuse was there's no perfect parent/mother, which i always tell her that may be true, but there are horrible and neglectful parent/mother. I actually would be standing up for her kids more she does, specially against her own siblings who basically had brainwashed her that she is their slave and she owe her life to them. Long story short, we broke up, mostly because how horrible of a hoe woman and mother she is...
Story 2: This story left me in tears! :D
...
Get it?
...
Because of the onions? forget it.
I served my time at the Golden Arches back in college. One night I volunteered to work overnight since there would have only been two of them. We only had the drive thru open, and at about 1am, a car came through with a huge order (our assumption is that it was for an entire basketball team). It was over $100, back when McDonalds was actually cheap, and there were only 3 of us there, with me being the only person in grill. Oh, and then we had another 5-6 cars after that. Everyone was at least nice and understanding, though.
Oh, another time someone ordered a McDouble with extra pickles. Policy was "normal" is 2 pickles, extra is 4, so I put 4 on there. Well, they came back saying there weren't enough pickles, asking us to remake it. I took an entire handful of pickles and put them on it. They didn't come back again.
That onion story reminds me of the time when I was working in the grill at McDonald's. A lady came in and asked for a Mcdouble with extra, extra, extra pickles. She said "They never put enough on."
As someone that also likes extra pickles, I made it like I would like it, completely covered, 2 layers deep. She came back a few minutes later and told the manager, in a voice that you could hear in the stockroom in back, "That was the best burger I've ever gotten here! Thank you whoever made it!" I just smiled and gave her a thumbs up. My manager came up and asked what I did, so I told her. Apparently, this lady comes in every week and orders the same thing and always complains. Now they know how to make her burger right .
A quote from the movie: Waiting... "Never phuck with people that handle your food"
0:15 Looks like Stevo’s being a little cheeky with his editing!
LMAO yeah, like dang Stevo not getting out any time soon
Story 1: Karen threw a tantrum because she wasn't getting her way, If you want THAT much food, either call ahead, or get there WELL before closing.
Story 2: The guy wanted 10X's extra onions, and that's what he got. That was malicious compliance at it's finest.
1st story: McDonald's corporate doesn't care about satisfaction. They are in the real-estate business. The franchise owners are the people to talk to. Good luck
The story with the deaf employee reminded me of this incident that happened about 30 years ago.
I was in a bar in my home City and I was signing to some friends and having a great conversation when from behind me I hear a guy saying ‘Aw, all these poor deaf idiots that can’t hear anything how sad !’ In a really condescending tone.
I turn to him and tap him on his shoulder, ‘what does the idiot want ?’ He says to me
‘I want you to take back everything you just said’ said I
‘Y-you can speak ?!’
‘Yes, and I can also hear as well as sign !’ Said I
‘But but, deaf people can’t speak !’
‘I’m not deaf ! And besides, if you go deaf AFTER you learn how to speak, you CAN be deaf and speak ! Now I suggest you take your stupid self out of this bar and don’t bother coming back !’
I said all of this whilst facing my friends so that they could read my lips.
I told the bar owner what he had said and he got barred for life.
My deaf friends and even the ones who I didn’t know, all waved their hands in the air (applauding me) and slapped my back. Those who didn’t know me were amazed that I could sign especially when finding out I had learned most of what I knew from text books and the rest from deaf friends. And I garnered more friends from this incident.
I took my Level One British Sign Language course in 2002, at night school and passed with flying colours, 6 months later. I took my Level Two course the following year but had to leave through ill health and I haven’t started again because the course isn’t free any more (and I’d only taken it as a hobby).
I use my knowledge of BSL in my volunteer work
Restaurants should have a "last service" hour prior to closing time. I know it might be too much to ask, but karens have less ammunition when "closing time" does not mean "we'll serve you if you arrive 1 minute prior"
Many do - either on the door, or somewhere on the menu. The problem is, owners of places like McDonald's, etc. WANT people to come in, up to the bitter end of being open, to maximize sales. They also want the crew to start closing early, to get people off the clock as soon as possible. Obviously, there isn't a magic changeover that can occur EXACTLY at closing time - so the crew gets "squeezed" in the middle. Management knows this, and it's NOT an accident!
The root of the problem is the restaurant wanting to be open until 11, but not wanting to pay employees after 11. That's why staff tends to start closing procedures early, so they don't either get reemed out for the extra payroll time or have to work extra time for free.
I like dill pickles on chicken sandwiches. Not just one little sliver in one bite, but the whole sandwich. At one certain fast food place, I would barely get one tiny slice no matter how much extra pickles I asked for. One night, I was in the drive thru and asked for a pickle sandwich with extra chicken. "Excuse me?" I repeated it, a pickle sandwich with extra chicken. "Do you mean a chicken sandwich?"
"Nope. I want a bunch of pickles with a chicken filet in a bun."
"Oooookay. Drive around."
Unbeknownst to me, my future boyfriend worked there and was cooking that night. A few months later, my date told me about a weird chick ordering a pickle sandwich with extra chicken, so he made it to order. I laughed and told him he's the only person that ever got my chicken sandwiches right.
It's been over 40 years, and my husband and I still laugh about it. 🥰
These stories make my day everyday….if I am ever depressed or in a bad mood, these stories uplift my spirits!
Story 1: "Okay mam, it's our policy to take your order prior to 11. It's also our policy to close at 11. You can place your order, pay, and at exactly 11 we'll hand you whatever is done cooking and you will be out the door before 11:01 or we will have you trespassed. No refunds for incomplete order. If you wish to do this anyway, nod at the camera and pay. Otherwise, kindly leave."
Story 1 - Going to a fast-food place at closing time has its advantages - if you're willing to accept their leftovers. When I was in college, there was a chicken place right off campus where I was a regular customer. I went there one night just before closing and ordered my usual breast-and-wing box. The owner said they were out of breasts. All they had were a few things, legs, and wings. He said, "I'll make you a bargain on it." I asked what kind of bargain, and he said, "I'll let you have all this chicken plus all the taters (potato wedges) you want -- two bucks." I said, "Sold!"
"My husband's in the army!" "Cool, send him in then if he wants to pull rank." So tired of people trying to ride the coattails of partners in the military.
Your husband's in the army? Well, I'm not a private, so don't bother pulling rank. In fact, let me pull rank. I'm an employee of this establishment, you are a customer. As a customer, it is a privilege to have access to our services. As it is closing time, that privilege has been revoked. Now leave before I have you trespassed.
It's actually frowned upon to pull rank on civilians in the armed forces. If you know that soldiers commanding officers, you can get the soldier and his wife in deep poo poo and the soldier could get demoted for the wife, causing trouble .
I went to a McD 10 minutes before closing... jeah, stuff happens when you're drunk... at least I'm a normal human being and I ordered at the register instead of a terminal. I asked "what do you have left for today? I know I'm late and I take something that's left" the cashier had a smile on her face because she didn't expect that. I took a double cheeseburger, fries and a bottle of icetea... when you're drunk, you take anything, right?
Story 1: Okay, part of the problem is that Staff Ending Time needs to be half an hour AFTER closing time. The grills shouldn't be off during opening hours, the coffee pots shouldn't be getting cleaned during opening hours. EVERYTHING should remain available for exactly as long as people should be allowed to order. Okay, to avoid waste they should stop pre-making things, aim to run out of food by closing, go ahead, but stuff should remain available (if it were me as a customer I'd be fine waiting an extra 5 minutes because a burger must be grilled from scratch, it isn't ready to go, as long as I get my food). All those closing duties shouldn't be required to happen during open hours, but such companies are too cheap to pay their employees to stay later, and too greedy to not allow income as long as employees are working and getting paid. Logic SHOULD prevail here. All this Karen really did wrong was showing up with 3 minutes left trying to make a huge order (ONE trio, fine, but ALL THAT?), then not accepting the very reasonable No she got. Yelling and bossing them around gets less results than pleading for helpfulness. Oh, and obviously the employee isn't able to do so, but the proper response to that "who I'm married to" illegal attempt to abuse her husband's rank should be "You DO get special treatment! For disrespecting the military like that I'm kicking your ass out and banning you!". :)
Story 3: Wow, LOTS of mistakes by OP. You never be generous to a Karen making unreasonable demands like that! If she was like "Oh, I didn't realize I had to pay for the toy, I don't think I have the cash...", a nice person struggling, then sure, free toy. But it's perfectly acceptable to stand up for the establishment, especially when the person is being a jerk: "It's a promotional item to encourage buying the meal, if you don't buy the meal then corporate policy is that you have to pay for the toy. Sorry, it's not up to me." And the slow talking, teach her some manners! Being deaf isn't a choice, it isn't the OP being unnecessarily difficult, SAY "Could you please speak normally? Speaking like that makes it more difficult to understand you" (I'd bet it wasn't just slow but exaggerated too). The drink, man, I feel like most people prefer doing it themselves, we can do it to our liking (low/no ice, filling it to the top). I know there's people who go inside just TO do the drink themselves! Why be lazy? Doing it herself would have been quicker too! Then, OP QUITTING over the misbehaviour of one idiot? That's letting her win! Ugh.
Last story: I already feel like pranks are stupid and pointless and nobody should indulge, but pranks which bleed onto others should be EXTRA off-limits! And those others are the CUSTOMERS of the business??? Messing with quality of service? Those guys were EXTRA idiots to ever think that was okay. Hide his name tag, put sticky stuff on the floor at his work station, harmless stuff that doesn't interfere with how well he can do his job, and how well he can serve the customers! Not stuff which interferes with business, that place will have low ratings/reviews thanks to these chuckleheads. They're doing a bad job by proxy.
These are the Main Reasons why I don't want to EVER work in the food industry, most especially the fast-food industry. Having to work in a work environment where you have to deal with annoying co-workers, lazy managers, and super bratty entitled customers on a daily basis, it sounds like a complete nightmare. And as someone with high functioning autism as well as having serious low self-esteem and mental health issues--there's no way I could handle it.
Plus, I feel so really sorry for OP in the 4th Story for having to deal with that ableist Karen and her son who forced OP to quit her job there, and I'm hoping that she gets a way better job somewhere else.
Last story: every job I've ever had has always had 1 person who was untouchable. They did everything wrong and nothing. I don't understand why but it's too common
You're right Fluffy. The managers should have been fired too.
I worked at McDonald’s for a long time, and I’ve dealt with my share of Karens in my day. The saying “the customer is always right” is pure BS, it gives entitled customers license to treat workers like garbage.
The customer is always right in matters of taste, meaning the customer can eat a literal shit sandwich if they want to. The customer is a dickhead in every other situation. Period
It's supposed to be "the customer is always right *in matters of taste*"
So yeah whoever butchered it did so to be a jerk.
Employee: You should be more respectful toward fast food workers.
EC: Why should I? You're just servants to me!
Employee: Do you see your food being prepared back there?
EC: No.
Employee: Maybe you should give that a thought.
I have worked for McD and several other fast food or pizza places. I have a happier story for you. One pizza place I worked for, I was taking calls to take orders (this was on paper, no computers in sight). Dude calls, orders a pizza. I take the next call, put up both slips for the orders, then go back to the phone. It's been less than 5 minutes since the dude places his order, but it's him again, demanding to know where his pizza is, yelling and cussing, and claiming it's been an hour (though it's by that time been maybe 6 minutes). Dude is SO loud, most people in there can hear him. Owner heard him, came over and took the phone from me. I was certain I was in trouble, until the owner told the dude off for yelling and swearing at his (the owner's) employee, and the dude was banned and his order canceled. (Just for the record, the McD I last worked for tried very hard to take care of me because I was pregnant at that time. I would have been walking over a mile to or from work, but someone always drove me no matter how far out of the way it was. McD's have a bad reputation, but the various ones I have worked for were always very nice to all employees, even if the pay was still shit)
Story 1: Assuming her husband actually is a soldier, I bet his Commanding Officer would LOVE to hear about this incident.....
If I was dealing with 'extra onions' guy, I would have asked, "If we keep messing up your order, why do you keep coming back?"
I remember seeing a bit of a rage in the internet when it was “discovered” that McDonald’s diced onions start out as dehydrated. I say “discovered” because I had known for years already. People were talking about how disgusting it was. What? Best onions ever, and I LOVE onions!
I think I missed that bit of outrage, but can confirm as I worked at McDonald's back in the early 2000s.
OTOH, a lot of people assume way more things are microwaved than actually are. I think the only things we microwaved were the breakfast burritos and the pancakes. Everything else was either fried, grilled, or baked.
But how do they think onion powder is made? 😂
@@QuayHollywood DONT TELL THEM!! 😆🙃
Actually the guy with burger order was well within his rights to give guff to a company/person that can’t follow directions. I loved the ending.
Story 1: You need to take orders until closing time. 11:00 is the last time to get an order in. It sucks, but you must take orders until the closing time.
And that last one messing with the food is a no-no. OSHA should have been called.
I work in a bar and some homophobic customers went off at me because he said “I don’t want a queer serving my drink!”
Since I was the only bar tender on duty, and my manager doesn’t care if I tell off a rude customer. I said to him “you’re calling me that, but you’re the one who is ordering a Cosmopolitan for yourself” his face went bright red. He said he was going to talk to my manager and long story short the guy got thrown out.
Before getting upset about this comment, I am actually gay so the entitled idiot was right about me being gay.
These stories remind me to always be nice to service workers.
That horrifying woman made me extremely angry how dare she make fun a person with disabilities!?
Story 3: Whilst I wouldn't advocate for OP to say "Here's your drink, ma'am" and then throw it at her, I would have 100% understood if she had.
The last story was the best karma for those freaking work bullies.
It is so unfair being differently able and having people who think they normal do crap like that.
Story 1.0: good for OP for NOT getting fired at work
Onions is funny love the guy becoming a good sport about the MC.
Story 2: I'm disabled and I hate when people use their disability as an excuse to behave poorly towards others, but come on! They could've verbally eviscerated that woman and no one would dare give them anything more than a warning over it. Even if they were stupid enough to try and formally reprimand them, one phone call and they'll turn right around. "Corporate HR? My boss writing me up for not letting customers make fun of and harass me over my disability? This feels like a very hostile work environment now, is there anything you can do?" That boss would backtrack so fast they'd trip over themselves.
I have a good end-of-the night fast food story: gentleman walks in 10 minutes before close and offers to buy all of the remaining food so nothing would have to be tossed, but does politely ask for a discount. The manager gave him something like a 50% discount, happy to not have to throw anything away.
This was my father getting food for my mom as they were dating at the time and she was in vet school. Dad got to be the hero twice that night. Mom says an angel walked through the door with McDonald's, but Dad says it was like walking into a shark attack and he was just trying to get his fingers out of the way! Lol
For the onion story, if you're picky enough to get that upset about your order not being right, make your own damn food. I'm glad he laughed at the monstrosity, but he was ridiculous from the start.
In practically every restaurant on the planet, both fast food and normal restaurants, the "Kitchen" closes half an hour before the premises does. This allows the staff to clean up and remaining patrons to finish their meals. If they do take orders it's only the meals that are already done or are simple/quick to make.
10:55 I have to deal with people like this all the time. I have autism and epilepsy. It is so hard for me to not lose it at work.
I remember a person got angry at me when, I told her the 20 piece Mcnuggets couldn't be put in a meal and she wanted the recipe to call corporate. I've never seen her again in the drive thru.
The story with the deaf kid, that mom is seriously tempting karma by not only letting her son do that but joining in, wonder how she would feel if something happened and her son lost his hearing would she still think it's funny or think of him as an idiot. Too many people take for granted the good things in their lives with no regard of how quickly and easily they can be taken away
I always love your videos. My favorite thing to do is listening to your videos with my cat while playing minecraft
The "extra onions" story would have had him going home with a whole onion in between his burger buns.
Manager should've rubbed more salt in the Karen's wound by saying they don't give a shit that your husband is a soldier.
story 1: i used to work at mcdonalds for three years(not in the us tho) and we had closing time at midnight for the restaurant and 1-2am for the drive through. whoever just came in the restaurant before midnight-they could order. (but if they were already sitting and decided to order something extra after midnight they would usually not be able to order). the same thing for the drive through- at 1-2am someone goes out to close the drive through and every car who was in the drive through (about 7 cars) would still be able to order. it didn't matter if it was one cheeseburger or if they were ordering for 15 people. we would have to serve them as they came on time. we had employees who were scheduled to work for one more hour after closing in case this happens, as well as the night shift(unlike in the us, we were all working all hours and were rotating so people would work a few night shifts a month and would be able to use grill or whatever).
i kinda agree with karen in a way that she did come on time. its not some small fast food place but a really big and popular chain of fast food- they should know something like this will happen and be better prepared
As a long time veteran of the hotline trenches, my worst nightmare was the entrance of a customer at closing time.
People being aggressive for no reason at the McDonalds drive thru is insanely common. I can’t tell you how many customers I had like that guy in the nearly 2 collective years I worked there.
I once had a guy come through the drive thru in a nice little convertible with his wife looking like they both just came off the golf green. He got pissed at me because he wanted the 2 mcmuffin deal. It was no longer in the system and he refused to believe me. The guy behind him actually apologized to me for his behavior, which I did appreciate even though I told him it was in no way his responsibility to apologize for a bad customer’s bad behavior. He was super sweet ❤
I remember one time, where a Karen at my job said that we had to always have items on sale, that "it was the law". The concept of sold out seem foreign to her, especially considering we were the last day of the sales week.
Op just needed to dump that drink on top of the Karen saying that they quit.
I have to bow down to the McDonald's worker with 10x onions. That is next level pettiness and I'm here for it!
I'm sure most if not all people who follow the EP stories have worked fast food jobs.
Like myself. The most I will do is cram cups full of ice and like a drop of soda, or over salt fries on people who ask for extra salt and just have to berate me over the lack of salt.
It's difficult enough to be hearing and dealing with entitled people. I can't imagine being deaf/hard of hearing and having to put up with that crap. God help her if her kid goes deaf.
Story 1: It's ironic how Karen is saying OP is racist when Karen is making homophobic assumptions.
Story 2: "What a twist! :D"
she would probably be making choosier words if the op was black or brown
@@DarkKnight52365 As someone who is half black, I know what you're talking about.
The deaf person didn't make fool of herself by being disabled, she made a fool of herself by complying twice to the unreasonable requests of the Karen, thereby showing her she can do whatever she wants to her.
Story 1: Me personally, I wouldn't inconvenience a place as it's closing up. I would go to a 24-hour Mart. 🙄 Also, her husband is a soldier? $10 says at least 4 of those 7 kids AREN'T her husband's. ✌😏
She was probably lying through her teeth anyway. Even non-military wife Karens like to use that line to get what they want.
I've had to go into stores close to closing before. Because work runs so late and nothing is 24/7 that has stuff I can eat. But on the rare occasion that I'm running that late, I make it my goal to get in and our as quickly as possible so that they can close when they are supposed to. That, or I go another day, such as one of the days I'm not working.
I really felt that comment at the end. Did the same thing like Karen except for demanding the food after i was told that they were closing i just asked if they had anything left from the day. Still got something to eat but that was after a long work day and not with a whole group.
If I had been in this situation with an establishment, I would have sighed and moved on.
If this happened in the south, why doesn’t she go to a Waffle House? They are open 24 hours. I don’t know if there are other restaurants that are as well. Usually, there’s at least one in most areas where there are restaurants, at least where I live. Most people don’t eat that late at night, and yes, I work in fast food. At our location, we stop making chicken (I work for a KFC) after a certain time of night, usually quite a while before closing, so we can try to reduce waste. We, as employees, can get what’s left, but there might not be a lot of selection, and if customers come in right before closing, we’re not making up a fresh batch.
The onion story belongs on MaliciousCompliance, and I'm glad the customer was able to have a sense of humor about it.
The proper response in Story #2 to the random hand gestures being used to mock sign language: “Um, ma’am, you might want to advise your son not to admit to necrophilia in a public place.”
Story 1 - I used to work at McDonalds myself from 2004 to 2005, so I feel for OP and her coworkers for having to deal with a… banshee like that Karen.
Again I really hate it when people use their spouse’s position of power or military rank to act like they’re above everyone. Just because her husband is in the military (if he really is) doesn’t mean that OP and the cooks are obligated to fire up the grill when they’re in the middle of closing the restaurant. Hopefully that Karen was banned from that McDonalds because what she did was disgusting and disrespectful.
For the "Extra^10 onions" order, I would have put an whole onion in his bag.
Story 2: I'm more than a little surprised by that customer's reaction, rarely do we see Karen understand the consequences of their actions
For story 2, theres a subreddit i love called deliciouscompliance (i think thats it) and its exactly this story! It's peiple who have asked for a TON of a certain topping, or certain thing, and the result of how the responding food service worker maliciously complies, but the twist is, that the posters are ECSTATIC that someone finally listened, like the guy in story 2! Honestly its my FAVORITE! people get to be silly and maliciously compliant at their job, and a customer gets EXACTLY WHAT THEY WANT!
There's a story almost identical to the onion story but it's a woman wanting pickles. And she comes in crying. She says it's the first time anyone actually made her burger right and she was so thankful that the worker understood her. She felt herd and validated.
I work fast food and we must take all orders until closing time. I've even stayed open late for a bus of teenager because they called and asked. Culver's goes above and beyond.
I used to work fast food myself. If i can ever help it, i will never do it ever again. Customers are so entitled, and the very few that are nice, were never enough. I lost count on the times i was yelled at, had stuff thrown at me, robbed etc. So never ever again lol.
Hello Taco Bell employee here I make way worse orders. One time recently I made a 414 dollar order. It was huge about 35 items of food usually with orders you should use common courtesy and call the restaurant and say hey I need to place a really big order. For bacoloriate (a religious thing for graduating high school students) a couple nights ago my co workers made a 300 taco order. This is no joke. The amount of times I’ve had drug addicts come in and get lots of food then laugh while making direct eye contact with me thinking it’s funny.
On the second story: an entitled customer and a disgruntled customer are two things that are very important to make a distinction between. An entitled customer will forgo all logic, reason, and decency to get what they want. Basically scorched Earth. Disgruntled customers will be aggressive, sure. Likely come across as angry, sometimes overly so, but instead of it coming from a sense of entitlement it's frustration, and they're usually able to be reasoned with or passified if you approach them with understanding and/or humor (such is the case with this story)
10:52
McDonald's "diced" onions are dehydrated *onion pieces, reconstituted with warm water 😂
Story 3: Nobody should’ve had to do that when someone like that EKM and EK did. I’m sorry it happened to you OP, nobody should bully you or anyone else (myself included because I’m autistic and ADHD) to make one quit their job. I would’ve told her that if she’s going to harass any employee (disabled or not) that she should leave and not come back.
When I worked fast food, I would have people come in all the time right before we close and we would eventually offer to serve what we have already made as upper management would be on our asses if we stayed too long past close and would cut off all orders at the closing hour. Eventually we got too many complaints from irate customers and upper management stated that we are to stay and serve customers no matter what. We were told to keep fryers on and not start cleanup until all customers are gone and none remain on drive-thru. You can imagine how that went. Next thing is upper management yelling at us for constantly staying too late past closing following their placed policies. We just can't win. At least we got paid more from it.
fluff: guys i don't know why im laughing
Stevo: because you have the maturity of a 5 year old
me: EMOTIONAL DAMAGE 😂
Two all beef patties, special sauce, lettuce, cheese, pickles, onions, onions, onions, onions, onions, onions, onions, onions, onions, onions on a sesame seed bun!
The best way to get the message across when you're dealing with a company that has harassment with these long-term employees is that you get a lawyer and you send a letter to corporate stating that my client almost attempted suicide because of the harassment at this place and then they need to do investigation otherwise we will be taking the court for the emotional damages that they had received at this place. Also I don't understand how they could not notice the turnover rates of the location like that would freaking make them want to make changes or do something?
McDonald's worker should sue the Karen in small claims court for a few hundred dollars, maybe even a grand. For emotional damage, anxiety, lost time etc.
No lawyer required.
Very little for Karen to defend herself from the claims.
I'd keep suing her until I got satisfaction.
"Do I look like I work at McDonald's?"
"Oh, I'm sorry, ma'am, I should have known you don't look like you could work here. McDonald's holds itself to a higher level of class and respect. That kind of talk would never be tolerated by an employee."
I am cackling at the visual of that burger with the extra x10 onion!