How to Fix Xbox Error Code 80151904 - Complete Guide
HTML-код
- Опубликовано: 25 апр 2015
- This is my complete guide on how to resolve Xbox Error Code: 80151904.
(This video will also show how you can find out if you've been banned from Xbox.)
How to retrieve your email and/or password:
support.xbox.com/en-US/my-acco...
If this guide didn't resolve your 80151904 issue, please contact Xbox Support for a telephone helpline number:
support.xbox.com/en-US/contact-us
One last thing you can try before contacting Xbox Support is to go to Network Settings, select your connection, Configure the connection and choose to reset it to Factory Default, go back in & re-enter your router password & re-test the connection. This rarely works, but it's always worth a shot :)
Xbox Ambassador ✔
Xbox Enforcement ✔
RUclips Partner ✔
You can find me on Facebook:
/ subjectl7
And Twitter:
/ xangiexdx
/ xangiexdx 
Игры
![New PS Vita Jailbreak! No PC Required! [2023]](http://i.ytimg.com/vi/Hiq-ttpU6bU/mqdefault.jpg)
![New PS Vita Jailbreak! No PC Required! [2023]](/img/tr.png)
THANK YOU JESUS LORD LADY YOU SWEET BEAUTIFUL ANGEL WOMAN!!!!
You're welcome
xangiexdx
Well then im having a different problem to get on my account
Master Chief John-117 lol
Yes. Да Вы
Возможно, нет
You should be a narrator, your voice sounds perfect
Aidan Killeen boi get a girl in real life not on youtube or xbox
I don't think that person was trying to hit on me for one single moment, it was a simple compliment & I took it as a compliment. And for the record, I met my Husband over Xbox, so what's the problem finding love in those areas? Huh?
@@xangiexdx dam you shut his mouth
cosmic awww some anime weeb that barely knows what real girls look like so fantises over fake cartoon girls using a word he just learned the word simp
cosmic im not triggered lol youre just immature and use something jot funny and pretend it is
I had just recovered an xbox 360 that i hadn’t touched in 4 years yet i had so many memories on it. For nostalgia, i tried to get back in but was unable to due to old emails. THANK YOU SO MUCH, this helped me get in. Thanks to you i can relive my greatest memories!
You are welcome :))
I genuinely cannot believe it I’ve been trying to fix this for hours and your video is the only one that worked thank you so much
Yay, welcome back to the world of gaming 🤗
I can't even connect to my router so I barely got past the first part. My Xbox won't even connect to the Internet yet the rest of my devices like my laptop and mobile phone do...what do I do?
Hey
router = trash
+ExSo Crehvice yeah, I bought a new router after I posted this
Can u make a Xbox live account for me
Same with mine
omg im so happy i found your video. my hard drive has been doing this for 3 months.
hopefully ill get into live and finally be at peace
Did it work
@@clairewilkinson2719 yeah
Worked for me!!!! Thank you! My son was upset that he couldn't play and now he can.
Awesome :)
I've just encountered this problem and I am so happy to finally find an amazing quality video, however I've already decided to format my xbox and I am in deep regret at the moment, if the problem persists I will most definitely follow this amazing guide again
Thank you 🤗. Hopefully formatting might work for you though but if the error is due to your actual account, it likely won't work. Sadly there still is zero explanation as to what actually causes the error, which is why sometimes it can be fixed with a simple power cycle, and sometimes it needs more drastic action. I hope it is fixed for you 👍
Lol it sounded like some creepy-pasta on Xbox error code especially with the background music
Random PersonVI LOL - I got the right atmosphere then :D This error code really is a horror story for those who get it.
Had same issue, i just disconnected from my wifi, then reentered the password.
THANK YOU! I have been looking for an answer for a day and by deleting my profile and download it again helped me. TAHNKS AGAIN :D
Thank you! I kept on getting signed off and having to resign in or I'll be signed in but then I'll get a message to check connection (which is always good). Basically, I had to keep signing in and out but I followed your steps and so far so good!
Thank you:)
she replies at least not like FaZe
Giordan Diago LOL - I always try to reply to comments, I'm just not online every day so it can take a couple of days before I see comments.
xangiexdx thxs Captain
YOU ARE A GOOD WOMAN!!! IT STILL WORKS IN 2021 THANK YOU!!!
thank you! I didn't even need to watch the video for long and my problem solved itself! BTW I love your voice! it's beautiful. 😊
Awesome, and thank you :)
myn says Z: 8015 - 1904
same
same
If there is anything in z: other then 0 your ban
Same someone plz help
Yolo1337 really??? If so that means that the xbox 360 servers are no longer available :(
you are amazing, thank you so much :)
well I don't have the code problem.but I can't even join in a party it says unable to join so what's wrong with the Xbox one it's been like this for about two weeks now so how do fix this issue
Y: 20A8 - 48E0
Z: 0000 - 0000
I keep getting a Service Alert and it says that my NAT type is moderate, but when I go onto the Xbox website it says all the services are up, is it because I have AT&T WiFi or like what’s going on I’ve tried everything wireless and wired.
All I want to do is play some Call of Duty B02 in 2019 :(
how do I fix error code 801540A9??
This just means that a child account has been dis-associated with a parent account. Re-associate and it'll work fine.
thank you so much :)
You're welcome :)
can you please tell me how to do that? im really frustrated
xangiexdx I LOVE U I LOVE U I LOVE U YOU DONT KNOW HOW MUCH I LOVE YOU
Can you be the new siri
I would like that, in 300 yards turn lef... wait, what?
Hi I wanted to know if you can help me out when my Xbox is set for hdtv the screen comes out black and white but when set to regular the color will come back do you know what causes it.
Sounds like a compatibility issue. Is your TV itself HDTV?
When I hit the guide button and go to download profile,then when I do "download profile" (with the icon next to it and above it-it says download your profile to use it on this console.) it says "checking network status" and then it says can't connect and it gives me the option to "cancel" or "test connection" so I can't download my main profile again, can some please help
I cant download profile I need Internet connection for that
Well, you need internet connection for Xbox Live so get internet connection! If you're a child, ask your parents to get connected. Otherwise, you can't connect to Xbox.
that is my problem
i can't connect to the internet through the xbox
and i got this error and it chancged to 80151903
and i can't log in with my xbox account on xbox website
and xbox support didn't help at all
xangiexdx hey I have a problem so when I try connecting to my internet it fails on the second stage and said blocked Xbox live I try resetting to default and trying to connect but it keeps failing.it Swiss problem 80151909 .i cants connect to Xbox internet so I can't delete profile then download agin .my internet is fine but my Xbox keeps failing connection even though prior to that it was fine and .the test status said s internet failed Xbox live blocked I don't know why I tried configuring network but the same think happens again .last time I was able to fix this but now I cant yesterday it logged me out of live I fixed this by fixing cache and deleting profile and down loading agin.i was wondering if you could help me out thanks you Vevery much .
mines do the same thin i deleted my profile just as she said then i couldnt downlaod it again not having any internet :(
I can't even log in my account it won't even let me getted back in my account and am so mad
Sorry for such a late reply, but I assume you're all fixed now?
@@xangiexdx hello. My Z is 8015-1903 But still i cant connect
@@xangiexdx it say that my dns is not the same as the xbox live server
I can't believe it actually works thank you subject 17 😊
I just cleared cache three times and its up and running fine. Guys try that first and if it worked for you like this so many can see.
Congratulations Mrs. RUclipsr. I did the steps, and when I tried to get my account back, it said "please connect to Internet". So I tried to do that, but I couldn't connect. Thus leaving me without an account or connection. Amazing.
It worked for me
Yea that's my problem too
Lololooolololloololl
Same problem did you ever solve it
what happens if i accidently hit remove profile & items?
Pls help me i was almost done and when i had to delete the profile i broke and i cant download my profile and it says When I try to download my profile it says sorry there is a problem with the credentials that you're using to sign in
I say at the start, you need your email & password. You haven't got one or both & if you don't have a back-up, you need to call Xbox direct.
It worked for me, but got the same error that the other guys did, when I tried to download the profile. I had to reset my router, turn off the xbox (to the energy too), all this for 1 minute, and then I could. Thanks you, from Chile!
+karlitosU94 I'm glad it worked :) Sorry for such a late reply, I didn't see the notify about your comment. And sometimes a router/modem reset does the magic :)
I had a different error code but I did the last steps.. of deleting corrupted games and cleaning that thing 3 times and deleting my acc..etc and it worked but idk if the error will come back later 😞
Why don't I have the tabs for games/movies & TV/ music/ and apps it only shows games&apps ?
Plz say something if you can get on xbox live on your xbox 360. Like if it just happened.
Would you happen to remember the music in the backgrounds name?
thank you this worked, you just got a subscriber!
I'm glad it helped , and thank you :)
I have probleme this name is not valid for use on xbox live try again what can i do nothing helps and the same with email
My Xbox is second hand and whenever I try signing up to Xbox live it comes up with an error code. So I made an account at Xbox.com- tried downloading it and it doesn't work!! Any help???
I'm having a problem creating a new Xbox live account. It keeps on saying that this action can't be performed what is this problem?
After 1.5 hrs with Microsoft to troubleshoot and also using this video - still unable to resolve the intermittent 80151904 error using wireless connection. After an exhaustive network analysis, confirming my wifi implementation is stable and strong. Have switched the network connection to wired - the error has yet to resurface. At this point, I'm diagnosing as a failing wireless nic. Recommendations on how to get a replacement card installed? Gamestop?? Others?? I'm located in the US.
I got that code but when I try to download my profile back it still doesn't let me connect my "live" help!!
your help made me realize my other Xbox was not signing my gamer tag out, once I did that it worked, I had the Z 8015 etc issue
Worked thanks so much! It was because I changed my gamertag on Xbox one and my 360 didn't recognize it
Idk what to do I have Xbox live but I cannot log into my account is shows some code and makes me wanna destroy my Xbox because I just a order a new controller for it and now I can even play on my xbox.
i tried to download profile but cant connect to xbox live , on the connection test it says internet failed , xbox live blocked ? what does that mean what can i do i need help asap please :'(
My xbox today just stopped connecting to wifi for no reason it won't let me connect but a cable connection works but i can't get the WiFi to work i don't know what to do. The WiFi connects to everything but my Xbox.
This helped me so much! Thank you!
So sorry for a late reply, but, you're welcome, I'm glad this fixed it for you :)
Helpful! Thanks!
I'm glad it worked 😁
This solved my issue. Thank you.
This worked amazing for me! In fact after doing this my 360 is running better than it has months!!! Thank you thank you thank you!!!
+Nathan Benavidez Awesome :) I'm glad it helped, even more than expected \o/
every time I do that it always said sorry Xbox live profiles can't be downloaded now
OMG!!! it's works thank ypu so much if I have a problem I'll always come to you for a guide thank you so much it worked
Hi I am having problems with my Xbox Live everytime I sign into Xbox Live to make an account and give me this area code 18152B
I found the download profile but it checks my connection asks for the update I say no and then I can’t download my profile
I've tried this solution Idk how many times, I lost complete track, it just comes back no matter what despite nothing in my 360 system being corrupt whatsoever and it's very inconsistent. Sometimes, I'll go days without seeing the error popup and other times it will continuously popup, forcing me to restart my console and do this method again. I'm on the verge of factory resetting or just outright selling the damn console for profit. I have an Xbox One X and I already have plans on getting a Series X eventually. The only reason I even play on my 360 is for non-backwards compatible games but playing online is almost impossible due to this inconsistent error that keeps popping up with little to no explanation.
Regardless tho, ur guide is still good as the main solution to fix the error and it's good to see that this method worked for some. I believe the true way to find out if the error is truly gone is if you go months consistently playing 360 without the error at all bc it can be very inconsistent.
I wouldn't sell your console, keep it for future gain. They'll be collector's items soon! If rhe error just keeps randomly happening you should probably contact Xbox Support, let them know all the things you've done to fix it.
I read an article today that Ubisoft are pulling support for 91 of their titles, especially older multiplayers & it will also mean achievements will no longer be available. For example Splinter Cell Blacklist. Assassin's Creed Brotherhood...
I have no idea if things like this can make the error happen because to this day nobody knows what causes it.
If you have disc games for it, keep it all, you never know what value they'll all have in a decade or two ;)
But for sure contact Xbox Support directly, you can do it on their website or via your Xbox account online.
Check to make sure none of your payment methods have expired too, I can't remember if I mentioned that in my vid. And does it matter what TV you're plugged in to?
@@xangiexdx Tho I've been moving to digital downloads on XB1 and eventually XSX when I get my hands on one, I still use disc on 360, As for the error, I just tried removing my flash drive that I use for my 360 since the console is one of those laughably low storage ones that has like 2 or 3 GBs, and then did the traditional method, I'll get back to ya on that one. If that doesn't work I'll either contact Xbox Support or factory reset the console.
@@zxHorizon a couple weeks ago someone commented on here & I got them to try removing the external drive & it actually fixed it. Definitely try that 👍
Side note, I moved to Series S, I wanted the Series X but the S was the only one that was more readily available & I will say that the difference is amazeballs! I play Fallout 76 a lot, my load times have been cut from 1 and a half minutes to just 5 seconds! Sadly though, the internal storage is also laughable given the size of games these days 😔
@@xangiexdx I forgot to mention this earlier but the error literally never pops up when I'm playing 360 games on Xbox One, but becomes a completely different story on 360.
@@zxHorizon maybe the 360 just can't handle more modern external drives, makes sense I guess. This is mostly the reason why developers like Ubisoft are pulling support for the 360 games, because the tech is considered too old now.
I keep getting error code 8015190A and it says there is a problem with my credentials that I'm using to sign in but my credentials are correct and I even changed my password and am still getting this error code. Can you help me??? There is no Xbox support to help me and I can't find a fix for this anywhere. I have been having problems ever since I bought 3 months of Xbox Game Pass Ultimate. I can sign in on the computer just fine but my Xbox 360 says there is a problem with my credentials that I'm using to sign in.
At that point I might suggest just changing your password. OR, do 2 step verification.
Please help my xbox keeps saying i have a ethernet cable hooked up but it wont let me use wireless
Wow thxs it was so simple guys if you have any alerts on your internet connection it doesn't matter but your profile will take long so just do the rest unless your banned
Thank you this helped me allot I was really worried
On Xbox one I can't redeem my 12 yr membership, idk know why it don't work. It keeps saying that it went wrong on their side but when I check the status, everything is perfectly fine but I can't redeem it. The code is XBOS-3013
Thanks you so much!!!! Omg i love you
I did all of these steps, even unplugged the router for 5 minutes as an extra step. If any of you are getting a long loading/freezing screen after redownloading your profile, just wait a while. It took me about 10 minutes just to get it to let me select ‘remember password.’ Then another several minutes just to sign in. Eventually it worked and let me sign in. So try that out.
I'm glad it worked out for you though, that's the main thing :) I did say in the video it can take a long time.
After following everything as properly as a could, I got to the part where I had to re-download my profile. After 4-5 seconds of downloading, it gave me an error that said
"Sorry, Xbox Live profiles can't be downloaded right now. Try again later. 80151904"
Please help!
Wesome Neko sorry I'm late but delete the current update and repupdate the Xbox worked for me
When I'm trying to download my profile it logs me out of it , like it logs me out like when I press done it takes me to homescreen
I did all of this multiple times and it did nothing, and i doubt Microsoft still would help with this on 360. Any other methods?
plz help me because it keeps saying sorry, Xbox live profiles can't be download right now. Try again later and code 8015D000
I take it that if I can't connect in order to download a profile that the problem didn't actually originate at the profile and that I'm looking for a different fix? It isn't displaying the same error, but connecting has gone wrong in many more ways than what happens when this error-code comes up before. Sometimes the signing in screen loads forever or I get one of like 3 to 4 different failure screens, sometimes it's only upon initial attempt to connect and sometimes it throws me out of my game.. It's inconsistent all over the place and I don't even know where to look for a fix. I was happy when it finally displayed the code again, but all of the drastically different proposed fixes that seem to work for others have failed me.
I'm getting a cable hooked up soon, I'm just going to accept that it will take like twenty damn minutes to connect before each gaming session and will consider myself lucky if xbl doesn't kick me out of my offline game until then, something tells me this will yet again not fix the problem though. Worst piece of hardware I've ever owned.. No wait, that would be my original 360 with the infamous ring of poor quality control
And I was finally getting my hopes up to, I don't normally find such well put together videos in situations like these, thank you in any case.
For me it didn't work, it says there's a problem with the credentials when it starts downloading profile
I hope this works cause I just got out of suspension ban and its saying the same thing "xbox error code"
I keep getting the error code 801540A9 and it says "Xbox live profiles can't be downloaded right now"
Seriously I cannot thank you enough!!
After redownload profile it said me to change my parent account i dont know what to do
It worked! thank you so much :D
THANK YOU SO MUCH I have been able to play for like 2 weeks Thank you Kind lady
Welcome back to the world of gaming 🤗
i can't connect my internet are you understand to fix my problems?
WHHAT i did it and when it got to downloading my profile again i couldnt becuase its not connected to the internet witch was my whle problem to begin with no i cant get online or download my old profile :'(
God bless you your video help me fix my Xbox 360 now it's running perfect thank you
I tried this and it worked for the 360 but doesn't let me play on the Xbox one to play black ops 2 and just says I can't connect to the internet also doesn't let me download the account and just says select test connection to troubleshoot your connection so can someone please help
Thank you for making this vid it help me alot
I know this is old, but what if both your Xbox one and original 360 works perfectly, but the 360 emulator does NOT work at all, and I cannot redownload the profile even though the Xbox 1 works fine, what do I do than?
Same :/ have you found a solution yet?
WLAN works just fine but no chance on LAN -.- on my One X my One S works fine on both WLAN/LAN
I got the yellow exclamation point error. How do I get rid of that. And thank you for your patience and help
it says sorry profiles can't be downloaded right now can someone tell me how to fix that problem
This actually works thank you very much
You're welcome :)
my xbox say on the z line its 80151903
what should i do ?
I got this error code on next gen shortly after fixing my problem but got booted offline by a modder can’t tell if that basement dweller banned me permanently or what kinda bummed can’t play my 360 games
GREETINGS FROM 2020 YOUR VIDEO HELPED ME SO MUCH THANK YOU!!! I LOVE YOUR ACCENT BTW!!!!
I'm glad it helped & thank you! :D
@@xangiexdx is it leting do my passwprd again someone pls give me a password
help at the end its givng a code 801540A9 pls make a vid on how to help
THANK YOU SOOOOOOO MUCH SUBJECT 17
I did everything on the video I fixed it for 6 minutes the disconnected me again and when I tried to connect it showed the error code again
im playing backwards compatible game and the error popped up on me... says "sorry xbl accounts cant be downloaded at this time"... but im playing my xbox one with that same profile.. says error code 8015190A
Sorry for such a long delay, RUclips didn't alert me, but, the error code you're getting clearly isn't the one that this video is fixing. Your code is bank account error.
Thanks, you video is so good.. my Xbox live it's good now, thanks man
You're welcome... man...
my Xbox won't download any games. can you help me.
My issue seems a bit rare. I did all the steps and when I download the profile it starts to load for like 5 seconds then I get the same error code again. And I know my console can connect fine because I have another account that has no issues at all.
Sorry for the late reply, has this been resolved?
i cant download my profile this error comes up 8015D000 and ive tested all my passwords and gmails
xangiexdx is there a way you can help me with this I tried doing everything your video showed me, I heard if you leave your xbox off overnight and you come back it could be fixed.
i did that and hit download and it popped up the 8015D000 code again
I went on my series s and disabled my subscription recurring bill then enabled it and it worked great! Thank you though
Nice! I've had an error before that ended up being an expired card on my account. I feel it would be useful if Xbox gave a brief description in the error code as to what could be the problem. Took me ages to figure out it was an expired card & it wasn't even the one used to pay for services, it was just a back-up!
Omg! Thank you so much!!
i was trying to connect my account with xbox live but that error code came up i did everything you said to do but now i cant get my account backPLZ help
Do it 3 times max then Contact Xbox directly if this doesn't work.