3 macOS Recovery Options & How to Use macOS Utilities
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- Опубликовано: 20 май 2019
- No matter if you are wanting to reinstall your macOS due to a corrupt operating system or if you are getting ready to sell your Mac hardware and want to provide a fresh operating system install. In this video we show you how to access macOS Recovery with 3 different methods. We also cover the basics of what the macOS is and how to use each option.
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Question of the Day: What is your favorite MacOS?
My favorite is Mojave
When I try to reinstall it gives me an error saying the app store is temporarily unavailable, try again later. Do you think you can help me out?
Snow Leopard - Some lost features that I enjoyed too much in newer versions
newest but i only have el captain
HelpCloud so my aunt works in cleaning apartments when people leave them. And if they leave stuff behind she can either throw them away or keep them and she found a MacBook Pro 2012
So here is my question. When I looked at it the hard drive was missing. I bought a new ssd and tried all these options and none of them worked. What could I do???
Straight to the point, hear you clearly with upbeat music! Thanks Dude
Thanks for the feedback! Glad it helped.
Thank you. I’ve been working on this all day and you were the only person who has stated to erase it in APFS. I was finally able to reinstall the OS.
Glad I could help!
So many “smart people out there” selling garbage , I am also greatful for such a simple video
Thank you!!! After many trials/errors, I was finally able to install, following your 3rd option - restored the disk in seconds.
Glad I could help!
Awesome! I did it smoothly because of your video clip. Thank you.
Glad it helped!
3rd option just worked for me on my 2015 I’m selling. Easy! Thank you!!!
This guy is a great man finally a simple video u need more subs my guy
Appreciate, thanks for the support!
Don’t have anything to say but thank you and God bless you *Nike_Tools* on instagram..
this really helped, thanks so much
Glad it helped!!
Thank you so much! I’m not gonna lie, I’m feeling pretty good about myself right now
Awesome!
The best! Thank you for helping - erasing it in APFS was key!
right to the point help!!!! and as a bonus! a guy you can have a beer with!!!
A freaking life saver I love you
Glad it worked out for ya!
thanks - so helpful!
Thank you!
Your was the only one that worked for me…..🙏🏾👍🏾👍🏾
Glad I could help!
great video and very informative
Glad you liked it!!
Thanks dude
No problem!
Thank you soooooooooo much brother
Most welcome!
Very useful
Glad you think so!
Thanks for sharing this, I’m currently having issues with my MacBook Air and this video helped me understand the function of each MacOS utilities option. I’m not tech-savvy with MacOS, it’s my first MacBook. I think I need to reinstall my MacOS but I don’t have a recent backup. Do you have a video on how to backup before doing the reinstall? I really need to keep my files. Thanks again!
We do have a video on how to setup a time machine backup disk. www.helpcloud.com/video/video-6162718d53458352bf17b6be1b24a43e/
I was highly recommended to *hackingpro17 on Instagram* who permanently unlocked my Macbook pro successfully💯
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If I do shift option command R, and make the software back to what it was when it was shipped, would this delete my data? Please let me know, thanks.
HI!! so, everytime i try to gon on my mac, the loading screen appears, but after it finishes loading, it goes to MacOS utilities. Do you know how I can make it stop appearing?
Sounds like you have a bad OS. You may need to do a recovery.
Same here same issue
@@HelpCloudhow do I do a recorvery
I have the same issue!! Did you find a solution
Hey brother good video, quick question if you don't see the HD is the HD damage when reinstalling is not showing where to install
I found, in a dumpster, an iMac 27" A1312. I got to the OS utility, selected the "Reinstall" option, it has Mac OS Sierra. How long can a reinstall take? How do you set up a wireless mouse (Apple type)?
Fast and fluent and made instant sense. MASSIVE THANKS!
Glad it helped!!
Help helpcloud I have an iMac from 2009 running snow leopard I beg you could you please tell me the different key combinations
For that model, Hold down Command-Option/Alt-R and press the Power button.
My Mac might be 2007 model either one what about that one
plz plzzz can you help me , i have macbook pro 5.5 stuck on os x utilities screen .. hard drive formatted but dont wanna be one partition ( with force formate didnt unmount) and in reinstall mac os x ask for app store i enter the gmail n pw but nothing happend enter it 2ed time (said pw not correct ) . and about the date i fix it .. plz help me plz plz
sir I need your help, when I go into recovery mode get this error @t and my I Mac is really heavy so I can't take it to the apple store
@@GameSack01 stfu
WhoAAAA. STARTING WITH Yelling! Lol. Thanks for the video.
Ya, that was a terrible habit at the time, thanks for the feedback and glad the video helped!
@@HelpCloud it helped a ton! Sadly not before I erased my HD but I had a backup for almost everything...and the High Sierra install was messed up so it was good to start fresh.
THANK YOU VERY MUCH I FIND MANY VIDEO BUT I CANT OPEN THE RECOVERY MODE AND I FIND ON YOUR VIDEO.THANK YOU
You are welcome!
I was highly recommended to *hackingpro17 on Instagram* who permanently unlocked my Macbook pro successfully💯
Nice video...I like Catalina 10.15
I do too! It has worked well for myself.
Hi - To re-install Catalina do I have to move the Macintosh HD - Data partition anywhere first? Does it only refresh the Macintosh HD partition of the hard disk?
Are you trying to overwrite the current OS?
I was highly recommended to *hackingpro17 on Instagram* who permanently unlocked my Macbook pro successfully💯.
I accidentally deleted a disk in APFS format and now everything is gone. Is there any way to recover it? Please help
There may be software out there that can.
Installing catalina from recovery and its disk lock' what should I do now to unlock desk pls
when you choose to replace th eOS, where does it pull it from? Is there an original copy embedded on the drive? Thanks!
That is correct!
I wanna watch this video all day
Do it lol
I was highly recommended to *hackingpro17 on Instagram* who permanently unlocked my Macbook pro successfully💯
I tried cmd r and I hold it until the Apple logo came up. And then the start up indicator symbol is going to the left and the uploading symbol showing me that it is going to start up, but it stops after more less 70%. For how long should I wait until there is no point to wait anymore? Can it take more than 1 hour? It seems like there is nothing happening? That the uploading get locked at 70%.
What was the mac doing prior?
i need your help I have a MacBook Air A1932 when I press command R it goes to a spining globe i then connect it to my wifi it loads then go to the apple logo and load until complete then stays there.. what else can be done when I press other key combinations a flashing folder appears
How long did you give the computer when the Apple Logo appeared? It can take some time.
Try to text *fireberryhacker1* on IG. He he is very good and stiffs, he got Mac successfully unlock in few minutes when I made him my $100 payment for the tools... Thanks so much bro you can text him as well +13345538201 on whatsapp
Fixed my mac!! Thank you so much! Apple's website didn't help much.. surprising....
To the point and helpful! Thank you.
You're welcome!
i am trying to install os x but my macintosh hd is damaged and i don't have other disc to choose.are there other ways to open it or install the osx? thank you
Did you figure out how to do it?
Partition your disks
thanks for your comments. I always read what they're going to change in updates. However, since im no a computer geek, 32 bit or 64 didn't mean a thing to me! ). Wonder if it rendered the cd slot useless, too. oy!
Thanks for sharing!!
I was highly recommended to *hackingpro17 on Instagram* who permanently unlocked my Macbook pro successfully💯
Of course I restored from a backup after upgrading to catalina and downgraded back to sierra due to software incompatability. Interestingly, I didn't do it fully correctly so my recovery partition is now a catalina recovery as opposed to sierra recovery. Should I be concerned about that? What won't work with my mac?
I was highly recommended to *hackingpro17 on Instagram* who permanently unlocked my Macbook pro successfully💯
When I go to reinstall and I got the disk and I put my right Appel I’d but it’s saying incorrect I wanna exit of the OS X utility screen how do i do that pls help
What if reinstalling macos or repairs don’t work because of the volume mismatch error. So many people have this issue but no videos on it? Is it just unfixable or?
I bought an apple desktop and his info is still on the computer. I’ve tried to C+O+R and it’s not working. Do you have any ideas?
My Mac is 5 years old and tired so today it started up with choose language instead of the regular login screen. My question is if I choose language and proceed from there will all my files be lost? I dont have any back up on my last project so Im really worried I won't be able to get into my computer without it all being deleted?
Thanks for the great content!
Do you know if the Mac updated recently?
@@HelpCloud I dont think so, at least not that I'm aware of, I rarely go for the updates. Is it possible that that is what it's trying to do? Thanks for answering!
Hiii i desperately need help, trying to reinstall sierra but there is no disk to click upon reinstall in the recovery. How should i proceed. Need your help pls😭🙏
What options do you have?
hi bro, i have my original hdd as apfs encrypted and need to clone it to my new ssd, if i select apfs on my new ssd, is it OK ? I dont want it to be encrypted and how do I do that. I am getting error. Please advise.
Do you have the password to the drive that is encrypted?
Hello! So I can’t even access the recovery mode, for some reason my Mac is moving very slow and it doesn’t let me update it, access recovery mode, access diagnostic mode, is there any way to factory reset it from the OS?
There isn't, it has to be done via the recovery mode.
support.apple.com/en-us/HT208496
Hi HelpCloud team, I formatted my MacBook Air 2019 because its was running odd and slow. Thing is I’m able to see the disks at the side bar (disk utility menu), and they aren’t showing any issues once “first aid” is ran, however, when I try to reinstall Catalina (Reinstall macOS menu) it sending me the error “downloading installer information to the target volumen failed”. I have been struggling with this problem for a while, hopefully you can help me on this.
Thanks a lot in advance
Do you know what drive and drive format you are trying to install to is?
HelpCloud The drive I’m using is the Macintosh and the defaulted format provided by disk utility is APFS
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How much it takes time to open os utility
I've yet to get my used imac to reach an apple image from start up regardless of what commands I've tried.
What Mac do you have?
hi sir, is there another way to recover mac OS without shuting down and using any commands?
No, you will need to shutdown.
bro its showing only internet recovery on all commands after complete internet recovery the white screen appears please help me
Does the macbook have the orginal os pre-installed in the hard drive to reinstall it or you need the os disk or back ups I dnt have that
It will typically download it from the net.
@@HelpCloud keeps say error occurred please try again
Thank you so much for the easy to follow video; I was able to reset one of the iMacs that will be up for sale; it didn't work for my other iMac, which I intend to sell as well; that one won't go to disk utility, but straight to Internet Recovery and after about 15 minutes it only shows the infamous exclamation point for Apple Support 'with code "-21 06F"; it seems the hard drive has been completely erased, including the start up; it does have a hard drive but the Mac won't see it; is there anything I can do, besides replacing the hard drive? Thank you!
What year of Mac is the one that you are having trouble with?
@@HelpCloud It's a 2011 iMac A1311; I just recently got it; I believe whoever had it wiped the hard drive in a wrong way and wiped even the startup part
I cant find my Macintosh hd i put show all device and still nothing and it doesn’t let me erase or restore or mount my OS X base system when I try to partition ad still doesn’t work please help
Are you under the disk utility?
I did click on R and command and when the apple logo shows I stop. The problem is that it kind of freezes at this stage. It does not load. It stops at this stage and never load (not even allowing me to reset the mac - I have a 2015 macbook pro A1502) any suggestions? Thank you in advance! It also turns on normally but blocks at boosting.
Try some other commands listed on this page.
support.apple.com/en-qa/HT201255
I tried doing this on snow leopard but it did not work I’m guessing older versions of macOS do not have the internet recovery Option like before os Mountain lion
They do, their key combinations are different. What Mac do you have?
@@HelpCloud it a 09 mac mini if you go to my channel I just put the video up of the nightmare explaining everything...thanks for the reply helpcloud I appreciate you getting bad to me I'll follow you if I ever run into any road block's down the road..
How do you correct the error message: "An error occurred migrating user data during an install:.
Hi I have problem as my MacBook 2017 recently had the black screen of death and now resets always into Recovery Assistant.
It works thru HDMI on tv in recovery assistant but after resetting password and restarting it goes to screen that doesn't show up on tv and no keys are lit while you can hear the computer is running. I'm at a lost as restarting SMC or PRAM brings up recovery assistant on tv but nothing after restarting.
Sounds like you will need to reinstall the OS with these methods.
@@HelpCloud I can't get any other screen to come up to TV except recovery assistant though.
Hello. I have this issue and I’m so desperate so I need your help. When I reinstall the OS X it keeps saying “this item is currently unavailable” what do I have to do?
This may point you in the right direction
macreports.com/mac-this-item-is-temporarily-unavailable-please-try-again-later-fix/
I been having trouble with my MacBook Air it’s telling that the Macintosh Hd been downloaded too many times I need help fixing it please
See if this helps out at all!
discussions.apple.com/thread/251683505
Help needed. After power outage I have the flashing folder, I started in recovery mode and found the HDD has been corrupted and shows as unformatted. I tried to use Terminal to download “Testdisk” but it didn’t work.
Can I create a USB or CD boot volume with testdisk on it or some other software to recover my patitions. Thanks👍
This article may help you out more than I.
support.apple.com/en-us/HT204323
thanks👍 for some reason I didn’t get a notification that you’d replied. I’ll take a look.
No, no help. The disk utility does not show disk when selected, so I can’t run any repair. I don’t work on mac, only Windows PC’s. So a little out of my depth.
The mac shows the Seagate 1TB drive in recovery mode at the top left, details show that SMART has failed and the disk is unformatted, and I think this is the reason it doesn’t display when select. I want to recover files I have on it, then replace it. Thanks
hello i have tried this several times while in recovery mode why cant i click the utilities option?
Hey man i have a big problem wanna reset my password because I can’t remember it anymore but the problem is when i enter into recovery mode I don’t have the utilities option please help 😢
If I use alt/option + command + R the progress bar starts to load and then the computer shuts itself down. When I use Shift + Option + Command + R it starts to load and then the computer shuts itself down as well. When I do Command + R the progress bar appears but even after several hours of “loading” it never opens up disk utility. I’ve had a ton of Macs but I’ve never had the issue where no matter what I try Disc Utility will never load. Any help would be very much appreciated =)
May want to try doing some resets.
ruclips.net/video/WFwthSkbv7c/видео.html
1:37 when im on this screen my enter key stops working. so i cant proceed forward
Can you click instead of using the enter key?
@@HelpCloud nope
Great video. Anyway, what’s the way to reinstall MacOS if I removed the MacOS recobery partition ? (I just have Windows on the Mac. Clean Win10 installation)
You would want to do a fresh install
support.apple.com/en-us/HT204904
@@HelpCloud That procedure assumes you never done a clean windows 10 installation. If I press that keys combination the system ignore it and it try to launch windows
What model do you have?
hi i'm having the same problem I accidentally deleted the macintosh internal disk from the windows 10 in bootcamp. I can't open my mac it's only white scrren6
is there any possible way I can fix it?
What happens when you can’t use touchpad on recovery mode. Mac OS X el captain. Pls need help
Tima Byron get a mouse if it still doesn’t work them go to the apple store or a repair shop for a fix
I was having the File with the Question mark popping up. Tried repairing the disc and it didn't work so I used an external hard drive to reinstall OS X. I wasn't able to backup my files beforehand though. Wondering if there's still a way to recover the files I had that were on the startup disk that I'm having issues with.
If you used the same drive, those files are probably overwritten.
@@HelpCloud What if I'm using the external hard drive as the startup drive
I’ve got as far as reinstalling Macintosh but I can’t install because it say there is not enough memory 😮, any fixes for this?
What error code besides "not enough memory"?
@@HelpCloud Hi, thanks for the reply.
So, I start up the macbook by pressing command and R.
I get the spinning globe, I input my WiFi details and starts downloading.
Langue settings,
MacOS utilities
Reinstall macOS
MacOS Catalina
I agree to the terms
Click on Macintosh HD to install
Message comes up, “There is not enough free space on the selected volume to upgrade the OS. An additional 10.43GB is required
When I try to create disk image in disk utility from recovery I get error 49168 resource not available. Any idea how to fix this?
Antivirus may be conflicting. Check out this short thread.
discussions.apple.com/thread/266770
@@HelpCloud Thank you for your response, much appreciated! But I don't have access to the machine sadly I can only get into recovery
@@sphinixLike Jayhackz12 on Instagram is highly recommended for this, I was having similar issues, but I was able to recover mine with his software.
Thank you, the most comprehensive explanation, so many idiots on youtube cant properly name their videos. I was looking for the (Shift Option Command R) and believe me when i tell you your video wasnt first I watched , but the only one I am finding useful
Restore your mac to “Factory” means exactly that. Thanks mate to have a brain
You are welcome!!
I was highly recommended to *hackingpro17 on Instagram* who permanently unlocked my Macbook pro successfully💯
Bruh, how long does it normally take for the disk utility to load? I've been waiting for hours
Should be sooner than a few hours.
Mine does not show the Apple icon after using key R +Com instead it shows a password bar nothing else.
What should I do
What Mac do you have?
I tried to factory restore my Mid-2011 iMac and now I just get a white blank screen and it won't let me do anything. Apple says there is nothing I can do. The computer worked just fine but it was filled so I wanted to resent it. I have an Early 2015 Macbook Pro that I was planning on doing the Factory Rest with too but now I am afraid to after what happened to my Mac. Great video by the way!! If only it would help me fix my problems lol
It can take some time for the process to work. How long was the black screen showing?
*Thanks to Guccifer_hacker on instagram for helping me with my account With my iCloud*
Try to text *fireberryhacker1* on IG. He he is very good and stiffs, he got Mac successfully unlock in few minutes when I made him my $100 payment for the tools... Thanks so much bro you can text him as well +13345538201 on whatsapp
Hello, I have a problem to install mac operating system, Can you help about this .I am waiting your feedback
Thanks
How can I help you?
@@HelpCloud recently i reset my macbook air.previpusly I use mac os catalina.when reset my mac unfortunetly the electricity has gone.then next day I try to reinstall my mac by prassing comand plus r key.I reinstall my mac but I lost my prebious operating system catalina.by the now when I try to log in my apple id it sae me a message .but when I visit apple id official site it,s can not saw website.
So, My main problel is that I can not upgrade my newly install operating system mac os mountain lion 10.8
And can not install any app on app stor.I try more and more.But can not realise what can I do now.
Thanks sir,
Md Ibrahim Khalil I’m here to recommend an expert who got mine fixed perfectly *ZELLHACK* on insta remains the best solution ever
@@MaxwellAaron how can I contact you
I am having issues my delete in disk utility is failing. Can some one please help me?
Bro after reinstall by using second opition will i lose my data 🥺?
Help my Mac won’t install because it says the AppStore is unavailable and when I try to start up disk but i don’t have any
Are you connected to the internet?
@@HelpCloud yes
@@HelpCloud I’m connected to my hotspot.
@@HelpCloud now it won’t connect to any network.
*Thanks to Guccifer_hacker on instagram for helping me with my account With my iCloud*
I have the opposite problem. My mac somehow got into this mode and there was no problem with it before, and I don’t know how to get out of it!! 😭 even if I restart my mac it doesn’t let me out at all and idk what to do I tried a lot of stuff
What are your options?
I’ve been trying command r just like how you did in this video, but it’s not working. What do I do next?
What machine?
@@HelpCloud I have an intel MacBook Air.
can someone help the command + r doesn't work it doesn't show the macOS utilies i've been doing this since yesterday and it just keeps on restartig wtf 😔
What macOS do you have?
Try to text *fireberryhacker1* on IG. He he is very good and stiffs, he got Mac successfully unlock in few minutes when I made him my $100 payment for the tools... Thanks so much bro you can text him as well +13345538201 on whatsapp
SAMEMEMEME
Help! I got Mac OS X utilities up after Command/ option /r/p - have i deleted my files?? I don’t want to do that.
@helpcloud
Are you at the point to choose a recovery option?
I highly recommend *Benco_hack_ on Instagram* who successfully recovered my account..
Help please, I am stuck in the utilities, my disc is locked on reinstall MacOS, how do I exit utilities and go back to normal mode of my Mac? I’m kinda upset right now...
Up on the top menu, you have can choose to exit and reboot.
@@HelpCloud I’ll try it out, thanks dude, your a hero
when i press recover macOS it says that the recovery server couldn’t be contacted
Are you connected to the internet?
I put a bigger ssd in my MacBook air but for some reason I can't select it as I'm trying to reinstall my backup.
Does anybody have the same problem?
Thanks in advance
You may need to format it into a usable drive. Open disk utility and check if you see it in there.
I’m having some major issues with my Mac it’s in a constant restart loop after I login it starts loading the desktop icons and opening my Calendar and Mail and then it shuts off. I’ve done disk utility maintenance on the Macintosh HD drive multiple times thinking that would help. What doing any three of these options in this video cause me to lose data?
How are you temperatures?
@@HelpCloud That is something I never checked I put my hand on the vent and it is warm
@@HelpCloud I can get it booted up in safe mode
Does it remain on in Safe Mode?
@@HelpCloud I think so.
Hello!
Help me...😭😭😭
My MacBook Pro switch on process do not end. The loading bar runs and stop at the middle and then the screen turns off itself.
What can I do to fix it?
Does the MBP boot normally?
I’ve done it before. But it is not responding.
I got my MacBook account back via mack4ord is very genius 🏴☠️🏴☠️
Hello! Please tell me if key (rtyuio) don’t work. How can I made this?
I am not sure what you mean.
@@HelpCloud I meant my keyboard doesn't work (letters RTYUIO). How else can I enter recovery options. Thanks!
I have a 2019 iMac with macOS Catalina and would like to
Downgrade it high Sierra can you assist me.......
This may help out. apple.stackexchange.com/questions/378139/downgrading-from-macos-catalina-to-macos-high-sierra
I got my MacBook account back via mack4ord is very genius 🏴☠️🏴☠️
How long does it take to long press command + R ??
Until you see the Apple logo.
@@HelpCloud I've tried command+R, I've tried option/alt, command+R, and tried Shift, option/alt, command+R... for some reason none of those bring up Utilities mode, or reboot, etc... just brings up Apple logo, loading bar, and after a few seconds goes to sign in screen, and finally to the official home window. I don't understand. It is a MacBook Pro, only a few years old, but won't boot to utilities. Battery is at 58% and charging.
@@richh9570 did you press the on and off button on your Mac before doing the command+R? If u didn’t, just press the on button then command+R (idk if you still need then since it’s been 4 months heh.)
Sir I want to now how to fix the flashing folder 📁 without command r
Try this out support.apple.com/en-us/HT204323
I got my MacBook account back via mack4ord is very genius 🏴☠️🏴☠️
I’ve tried and none of those option work what do I do
I tried logging into app and it says not available
My computer doesn't have the Mackintosh HD on internal instead it has OS X Base system and WDC WD3200LPV ect and I'm trying to reset my Mac. Whats should i do?
Also im not able to get onto the normal mac screen it only shows me the MacOs utilities screen
OS X Base system is the recovery, once you get into reset my mac, you should be able to use that as a recovery.
@@blessingivwurie9476 did you know how to get out?
I can get to the restore page no problem but my mouse won't let me click on anything.....help
Use your keyboard arrow keys
Command R doesn’t work for me or any other keyboard tricks what else can I do?
What year is your Mac?
I see people saying everything except answering the question of the day, so here I go. my favorite MasOS system was El Capitan, but since I had to upgrade, I'm sticking with Mojave
El Capitan is good, any specifics?
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Try to text *fireberryhacker1* on IG. He he is very good and stiffs, he got Mac successfully unlock in few minutes when I made him my $100 payment for the tools... Thanks so much bro you can text him as well +13345538201 on whatsapp