CEO of eBay here…. Thanks for justifying my decision to raise fees. I plan on using these funds to expand my real estate portfolio and car collection. Thank you
13:00 there’s also a “feature” now where you can accept an offer but the item stays listed until the buyer pays for it…perhaps that’s what this gentleman was referring to?
Came here to say the same thing! I remember reading eBay implemented this. When an offer is accepted the item stays listed. In the event that buyer never pays you don’t lose any traction from other potential buyer by keeping the item listed
I don't plan on updating anything as they will by default set everything to "good." Any clothing I sell used going forward will get "good" and I will likely never use "excellent" as I don't want someone's expectations to be too high for a used piece of clothing. I prefer to underpromise and overdeliver when it comes to used clothing.
I have held off on listing any more clothing items until tomorrow. I noticed the list didn't specifically say shoes. Does anyone know if it includes footwear?
@@justinresells Glad you said that. I was thinking along the same line. There may be some items that need a tweak but I'm not going to lose sleep over.
I also wanted to comment about accepting an offer and not getting paid. If that happens to me I just write a little message stating "Your item is ready for shipment, knowing life is crazy it may have slipped your mind, as soon as payment is received it'll be on its way" and that always works, not to my recollection have I ever had someone not go through with it, maybe I just got lucky!
My best flip of the week a cookbook - bought for $5, sold in 3 months for a $40.30 net profit 2nd best - textbook on Social Work bought for $2, sold in 4 months for $25.67 net profit 3rd best - womens shoes bought for $2, sold in 7 days for $24.90 net profit.
I come here for the positive outlook!!! An article came up on my news feed about ebay making the buyer pay shipping and payouts two days after delivery. In a panic, I came straight to RUclips. You didn't have a video on it. The only two I could find were with gentlemen from the UK. I went back to the article and sure enough it was only for the UK. 🙄 My grandpa had that compass in his car. I love selling items that revive memories!!
I also own a salon. My rent went up $300 annually, among other costs that just went up. Our utilities and product cost went up. Ebay fee increase seems small to me.
I'm just starting my journey on ebay and I'm not worried about the small extra fees. What bothers me is with all the fees they collect, the platform should have a lot less glitches.
Exciting to be able to load up unlisted inventory - will help with recall and also my Flipwise has always said I have taenb 1 day to list everything even if I purchased 3 months prior - now that might work and I can assess my average time to list. Thanks
To the poster asking about retail arbitrage another thing you could do is expand your knowledge on what to thrift. What I mean is if you only go to thrift stores to source hard goods start learning about soft goods. If you only buy men’s clothes learn about women’s clothes or shoes Figure out how to maximize your time and what you can source from each thrift store is another way to finding more deals for store you’re already at.
eBay is off the reservation. Why do they charge sales tax on shipping charges? If I go to the Post Office and pay shipping they don’t charge taxes on the charge, do they? Every business has related task. One thing eBay doesn’t have is INVENTORY, they have no risk. What happens to eBay if taxes go up for example, answer nothing. Buyers and sellers deal with it.
Yeah it's very stressful. But some people take advantage of it before they had fees on shipping selling items for 5$ with 35$ shipping when it's a 30$ item. Just as an example. I wish they could just wait to take fees out until after we buy a shipping label
People used to sell items for $0.01 and charge large amounts for shipping to avoid final value fees. I don't think it's fair to charge FVF on shipping and sales tax, but at the end of the day I'm glad Ebay takes care of most of the accounting for me so it's worth it.
Justin thank you. Since I started watching you, I have hit Thrift stores, before, I would only do Ross, Marshall's, Nike outlets and stores like that. It has helped me a lot to go thriftinng. Now I need to add garage sales as well. My knowledge is more in sneakers, basketball mostly, but I've gotten some jackets and other few odd things and it works. Thriftinng allows me to spend less sourcing while still getting the same or even higher return in some cases. God bless. I also like you work full time and have a RUclips channel as well. Mindset is everything. Take care Sir.
If you just want the fun, you can do a small storage unit with no furniture. You just have to find the right unit. I've found a few with a company locally that doesn't have a clean-out deposit. Which means if I can't move a piece of furniture that was hiding because of poor images, I can just leave it. Now, because I like working with them I told them every time I had no choice but to leave an item. The last one was a huge CRT TV and we found a guy that would come throw it in the trash because I knew the manager couldn't move it either. Now in the winter with fewer sourcing opps is a good time, but you are in more competition for the same reason. In your area, on storage treasures, I saw 3 that work be easy 1 in 3 days and 2 in nine. And that was a quick first page clance.
You are the second reseller today who said " I haven't been getting that many sales because im not listing as much" but has hundreds or thousands of listings that are active. Does that not mean anything on eBay. I don't get it, all that money and time into listing you still have to go buy more stuff and just add onto the already hundreds of listings. What about the stores that just sell replenishable listings, if the items are in demand wouldn't that be enough. It makes sense if your inventory is low stock because you sold out but why do resellers keep sinking more money out when they already have a warehouse or room of accumulated unsold inventory, i mean it can't accumulate if it's selling right. This business model is so wild to me.
When you copy another person's listing (like we all do) should I verify shipping information to increase likelihood of international sales? I saw an item weighed "30 lbs" but I had free shipping. Weight didn't matter to me because its "free" but international sale won't pay to ship an item that weighs a wrong weight/measurements? What do you think? I'm sure the answer is right in front of my face.
Regarding your clothes hangers: It's good to have that kind of return as you could now drop the price if they don't sell in a few months because you've aleady made a good ROI.
That's great. Of course the category I sell they go up on. My ROI isn't super high to begin with. Will probably be moving more towards Mercari/Facebook. To me the EBay platform hasn't changed a bit since I've been selling.
@tsolu6124 With the ice storm followed by snow, here in MO, resulting in power outages 4 different times, I was unable to get new items photo'd and listed for 2 weeks. So I just made sure to "end" and "sell similar" on 10-20 already listed items each day. That gave me a cpl of sales. But now that I've been able to resume listing new items, I'm getting more sales. Very few, still, but better than before.
Posh rolling out Ai to assist with listing and EBay increases their fees plus ads clothing classifications forcing sellers to edit every single listing (where applicable).
I mailed a package the beginning of January and it is still showing out for delivery. I messaged the buyer and the package was delivered just a few days after shipped. With it still showing that it's not delivered, will that be a ding for my store? Your videos are very helpful.
@@anewstart2010 hey, I had the issue not too long ago, take the tracking number and open a missing mail report with USPS. Message your seller that you have done so, once you launch the investigation. That way they can follow it as well. For me whenever this happens making sure the buyer is in the loop and knows it's out of your hands is big as it usually leads to positive reviews as I am doing everything I can to help the buyer. In terms of being ding, you won't as long as your item was shipped in your managing time. If the item is truly lost you can claim insurance from USPS. Hope I could help
I watch tons of reseller videos and noticed 1 common thing..mostly everyone had something happen that either never happened before or it happened years ago and that is a zero dollar day sale..most said it was Tues. Others we'd and I also had a no sale day on Thursday, coincidence? Or a glitch?
Do you know the reasoning as to why eBay charges 15% on books which is their highest rate category? Books seems like they would be simple on their end so I can’t figure why the higher rate. Any thoughts on that? I sold a book collection for 500 last year and that stung a bit on the fees. Ugh. Would be nice if maybe for higher value books they could charge a lower percentage. It’s not like it cost them more to process the higher value books. Thoughts?
Hey Justin. I have been wanting to start my eBay store. I have bought a lot of inventory. I realize now that’s not the best way to begin. How do I start up? I’m at a loss here. Ty
We will probably offer that type of functionality but not for a while. We are more focused on eBay specific functionality for now. Lots of opportunity there!
What’s your opinion on the new Canada USA tariffs and eBay? Do you think it will have a huge effect? I’m from Canada and maybe about 33% of my sale are to the us
I really appreciate your content and approach. However, with all due respect, you said "(eBay) has two sets of constituents, two sets of users that they have to keep happy in order for their business to survive." 10.1 billion annual profit is not "surviving".
No way to say this without being offensive, but individuals with your attitude get exploited. There may not be much that we can do, but please stop being so understanding and accepting of exploitation.
eBay is a business, not a charity-they provide a platform with access to millions of buyers, and they charge for that service. Exploitation would mean taking advantage of people without their consent or alternatives. We always have a choice: adapt to the changes, find ways to offset costs, or sell elsewhere. That doesn’t mean fee hikes are good, but calling it exploitation ignores the fact that we’re voluntarily using their platform, not being forced to do anything against our will.
@justinresells eBay using their size, and rarity to bully their customers is exploitation. There are not 10 other platforms equal to eBay that their customers can move to if they become overly greedy. And they know this. They don't have a monopoly, but they are not far from it. There are few viable alternatives and you know that as well as I do. And the more welcoming you are of corporate greed, the more they will heap on you. And the rest of us. If you don't show a little backbone, you'll be making 10% profit, and saying thank you for the privilege. And eBay would do that just because they can.
I think I get mad because I'm already given almost half of what I make.🙄 Like dam ...what is there gonna be left, would it even be worth it? I definitely won't stop lol, but!! I won't put all my eggs in the ebay basket🫠
@ Yes, sounds like you're doing something very wrong. Are you promoting your listings at a very high percentage? If so, I would suggest lowering that by a lot. I promote at 2-3%.
CEO of eBay here…. Thanks for justifying my decision to raise fees. I plan on using these funds to expand my real estate portfolio and car collection. Thank you
LFAO!
😂
I think you deserve a new yacht
🏆🏆🏆🏆
13:00 there’s also a “feature” now where you can accept an offer but the item stays listed until the buyer pays for it…perhaps that’s what this gentleman was referring to?
Came here to say the same thing! I remember reading eBay implemented this. When an offer is accepted the item stays listed. In the event that buyer never pays you don’t lose any traction from other potential buyer by keeping the item listed
Not worried about fees. More worried about the clothes I have to go and fix tomorrow to match the new preowned conditions. Ugh.
I don't plan on updating anything as they will by default set everything to "good."
Any clothing I sell used going forward will get "good" and I will likely never use "excellent" as I don't want someone's expectations to be too high for a used piece of clothing. I prefer to underpromise and overdeliver when it comes to used clothing.
I have held off on listing any more clothing items until tomorrow. I noticed the list didn't specifically say shoes. Does anyone know if it includes footwear?
@@justinresells Glad you said that. I was thinking along the same line. There may be some items that need a tweak but I'm not going to lose sleep over.
@@justinresellsThat's a good point, that they'll automatically reset to "Good."
I also wanted to comment about accepting an offer and not getting paid. If that happens to me I just write a little message stating "Your item is ready for shipment, knowing life is crazy it may have slipped your mind, as soon as payment is received it'll be on its way" and that always works, not to my recollection have I ever had someone not go through with it, maybe I just got lucky!
Thank you, Justin! Been waiting for your video on this. This will be an AMAZING year for us all ❤
My best flip of the week a cookbook - bought for $5, sold in 3 months for a $40.30 net profit
2nd best - textbook on Social Work bought for $2, sold in 4 months for $25.67 net profit
3rd best - womens shoes bought for $2, sold in 7 days for $24.90 net profit.
I come here for the positive outlook!!! An article came up on my news feed about ebay making the buyer pay shipping and payouts two days after delivery. In a panic, I came straight to RUclips. You didn't have a video on it. The only two I could find were with gentlemen from the UK. I went back to the article and sure enough it was only for the UK. 🙄
My grandpa had that compass in his car. I love selling items that revive memories!!
You’ve got me asking people if they got new vintage underwear. They think Ive completely lost my mind 😂
I agree that I honestly think that it’s negligible, and eBay’s fee increase is to weed out sellers who have a hard time making the platform work
I also own a salon. My rent went up $300 annually, among other costs that just went up. Our utilities and product cost went up. Ebay fee increase seems small to me.
I love the negativity around fee increases and other changes. Everyone should quit. More for me 😂
Adapt and overcome.
I love your shirt man. Been watching your videos too for about 2 years now alot of helpful information you bring
I wouldn't mind the increase if we had a consistently working site.
This is how they get to 13.5%...by counting on you not realizing the minimal increases they make over the years.
Thank you for your calm demeanor and information.
I'm just starting my journey on ebay and I'm not worried about the small extra fees. What bothers me is with all the fees they collect, the platform should have a lot less glitches.
Exciting to be able to load up unlisted inventory - will help with recall and also my Flipwise has always said I have taenb 1 day to list everything even if I purchased 3 months prior - now that might work and I can assess my average time to list. Thanks
To the poster asking about retail arbitrage another thing you could do is expand your knowledge on what to thrift.
What I mean is if you only go to thrift stores to source hard goods start learning about soft goods.
If you only buy men’s clothes learn about women’s clothes or shoes
Figure out how to maximize your time and what you can source from each thrift store is another way to finding more deals for store you’re already at.
eBay is off the reservation. Why do they charge sales tax on shipping charges? If I go to the Post Office and pay shipping they don’t charge taxes on the charge, do they? Every business has related task. One thing eBay doesn’t have is INVENTORY, they have no risk. What happens to eBay if taxes go up for example, answer nothing. Buyers and sellers deal with it.
Yeah it's very stressful. But some people take advantage of it before they had fees on shipping selling items for 5$ with 35$ shipping when it's a 30$ item. Just as an example. I wish they could just wait to take fees out until after we buy a shipping label
People used to sell items for $0.01 and charge large amounts for shipping to avoid final value fees. I don't think it's fair to charge FVF on shipping and sales tax, but at the end of the day I'm glad Ebay takes care of most of the accounting for me so it's worth it.
@@datcookiedo_9838that would be a very reasonable solution
Increased fees and decreased customer and seller support got it
Justin thank you. Since I started watching you, I have hit Thrift stores, before, I would only do Ross, Marshall's, Nike outlets and stores like that. It has helped me a lot to go thriftinng. Now I need to add garage sales as well. My knowledge is more in sneakers, basketball mostly, but I've gotten some jackets and other few odd things and it works. Thriftinng allows me to spend less sourcing while still getting the same or even higher return in some cases. God bless. I also like you work full time and have a RUclips channel as well. Mindset is everything. Take care Sir.
I noticed the last two weeks have been very slow for me. Ive only been selling 3 items a week in a 300 count store.
If you just want the fun, you can do a small storage unit with no furniture. You just have to find the right unit. I've found a few with a company locally that doesn't have a clean-out deposit. Which means if I can't move a piece of furniture that was hiding because of poor images, I can just leave it. Now, because I like working with them I told them every time I had no choice but to leave an item. The last one was a huge CRT TV and we found a guy that would come throw it in the trash because I knew the manager couldn't move it either.
Now in the winter with fewer sourcing opps is a good time, but you are in more competition for the same reason.
In your area, on storage treasures, I saw 3 that work be easy 1 in 3 days and 2 in nine. And that was a quick first page clance.
It's all in what works for you. If it does not, do something else.
That “bug” is the new stays live until paid function.
If 35 cents per $100 upsets you, imagine paying an increase of $25 per $100 importing your inventory from Canada.
@@kibble-net do you wholesale from Canada?
@@datcookiedo_9838 They are referring to Tariffs.
Oh no… Anyway.
Who imports inventory from Canada? I've literally never seen made in Canada tag.
@ The United States of America imports goods from Canada daily. Now with a 25% tariff.
You are the second reseller today who said " I haven't been getting that many sales because im not listing as much" but has hundreds or thousands of listings that are active. Does that not mean anything on eBay. I don't get it, all that money and time into listing you still have to go buy more stuff and just add onto the already hundreds of listings. What about the stores that just sell replenishable listings, if the items are in demand wouldn't that be enough. It makes sense if your inventory is low stock because you sold out but why do resellers keep sinking more money out when they already have a warehouse or room of accumulated unsold inventory, i mean it can't accumulate if it's selling right. This business model is so wild to me.
When you copy another person's listing (like we all do) should I verify shipping information to increase likelihood of international sales? I saw an item weighed "30 lbs" but I had free shipping. Weight didn't matter to me because its "free" but international sale won't pay to ship an item that weighs a wrong weight/measurements? What do you think? I'm sure the answer is right in front of my face.
Regarding your clothes hangers: It's good to have that kind of return as you could now drop the price if they don't sell in a few months because you've aleady made a good ROI.
Sometimes I’ll accept offers and their payment won’t go through for whatever reason.
Ya just gotta keep on keeping on. And ADAPT.
That's great. Of course the category I sell they go up on. My ROI isn't super high to begin with. Will probably be moving more towards Mercari/Facebook. To me the EBay platform hasn't changed a bit since I've been selling.
I been having little to no sales. Idk why this is happening
@tsolu6124 With the ice storm followed by snow, here in MO, resulting in power outages 4 different times, I was unable to get new items photo'd and listed for 2 weeks. So I just made sure to "end" and "sell similar" on 10-20 already listed items each day. That gave me a cpl of sales. But now that I've been able to resume listing new items, I'm getting more sales. Very few, still, but better than before.
Love your absolutely Beautiful Breakdown...Gracias Justin
Posh rolling out Ai to assist with listing and EBay increases their fees plus ads clothing classifications forcing sellers to edit every single listing (where applicable).
I dont mind the fees. I buy low to gain maximum profits. Without ebay i wpuld struggle yo make what i make.
I mailed a package the beginning of January and it is still showing out for delivery. I messaged the buyer and the package was delivered just a few days after shipped. With it still showing that it's not delivered, will that be a ding for my store? Your videos are very helpful.
Dealing with this same issue rn
@@anewstart2010 hey, I had the issue not too long ago, take the tracking number and open a missing mail report with USPS. Message your seller that you have done so, once you launch the investigation. That way they can follow it as well. For me whenever this happens making sure the buyer is in the loop and knows it's out of your hands is big as it usually leads to positive reviews as I am doing everything I can to help the buyer. In terms of being ding, you won't as long as your item was shipped in your managing time. If the item is truly lost you can claim insurance from USPS. Hope I could help
Also, thank you for the new feature on Flipwise!
I watch tons of reseller videos and noticed 1 common thing..mostly everyone had something happen that either never happened before or it happened years ago and that is a zero dollar day sale..most said it was Tues. Others we'd and I also had a no sale day on Thursday, coincidence? Or a glitch?
You’re always a voice of reason. Justin. I really appreciate it! Especially these days.
Thank you for all the great info .
Do you know the reasoning as to why eBay charges 15% on books which is their highest rate category? Books seems like they would be simple on their end so I can’t figure why the higher rate. Any thoughts on that? I sold a book collection for 500 last year and that stung a bit on the fees. Ugh. Would be nice if maybe for higher value books they could charge a lower percentage. It’s not like it cost them more to process the higher value books. Thoughts?
I've wondered the same! I have no idea, but it does seem weird.
I feel like a Canadian. How dare eBay charge me more. 😂
Can you talk about pirate ship and how that works with eBay and if you think that's a good idea or not. Love the videos keep up the great work!
Hey Justin. I have been wanting to start my eBay store. I have bought a lot of inventory. I realize now that’s not the best way to begin. How do I start up? I’m at a loss here. Ty
ruclips.net/video/Gl3BN4cX5ks/видео.html
I hope eBay prices themselves out of existence. Their greed is unmatched among all other selling platforms. It’s pathetic.
final value fee should not be based on taxes and shipping,
Are you considering a cross-list feature to Flipwise?
We will probably offer that type of functionality but not for a while. We are more focused on eBay specific functionality for now. Lots of opportunity there!
@ yes, appreciate seeing it evolve. Thank you for the great content.
Probably a joke gift on the briefs😂
What’s your opinion on the new Canada USA tariffs and eBay? Do you think it will have a huge effect? I’m from Canada and maybe about 33% of my sale are to the us
I don't really understand it so don't feel comfortable commenting on it.
I really appreciate your content and approach. However, with all due respect, you said "(eBay) has two sets of constituents, two sets of users that they have to keep happy in order for their business to survive." 10.1 billion annual profit is not "surviving".
“Ma miya, mamiya, mama mia” 😂
They already charged too much. It shouldn’t ever be higher than 10%
I like that ebay pays each state any sales tax my buyers have paid and I don't have to mess with that.
Mama-mee-yah 😂😂😂😂
You're better off retiring from ebay and working a part-time job.
MAMMA MIA 😂
No way to say this without being offensive, but individuals with your attitude get exploited. There may not be much that we can do, but please stop being so understanding and accepting of exploitation.
eBay is a business, not a charity-they provide a platform with access to millions of buyers, and they charge for that service. Exploitation would mean taking advantage of people without their consent or alternatives. We always have a choice: adapt to the changes, find ways to offset costs, or sell elsewhere. That doesn’t mean fee hikes are good, but calling it exploitation ignores the fact that we’re voluntarily using their platform, not being forced to do anything against our will.
@justinresells eBay using their size, and rarity to bully their customers is exploitation. There are not 10 other platforms equal to eBay that their customers can move to if they become overly greedy. And they know this. They don't have a monopoly, but they are not far from it. There are few viable alternatives and you know that as well as I do.
And the more welcoming you are of corporate greed, the more they will heap on you. And the rest of us. If you don't show a little backbone, you'll be making 10% profit, and saying thank you for the privilege. And eBay would do that just because they can.
@justinresells I aspire to have your attitude. Your stoicism is inspiring.
I think I get mad because I'm already given almost half of what I make.🙄 Like dam ...what is there gonna be left, would it even be worth it? I definitely won't stop lol, but!! I won't put all my eggs in the ebay basket🫠
You're paying almost 50% in fees?
@ about 45%
@ am I doing it wrong 😂😂😂
@ Yes, sounds like you're doing something very wrong. Are you promoting your listings at a very high percentage? If so, I would suggest lowering that by a lot. I promote at 2-3%.
@ yes I promote all items $20 and higher to 3.9%