You can never replace the joy of looking, holding, and touching all the new tech that you cannot buy. Some things you just have to see it to believe it. Something Amazon can never ever replicate.
It makes me strangely happy to see everyone so pro Best Buy. I dont wanna see everything die. Never thought I'd be cheerleading for a corporation, but here I am. We love you Best Buy lmao
Leo Taxil: Why not cheer for a "corporation"? Without corporations and capitalism, we'd have nothing. We'd live in huts, with no technology, innovation or lifesaving devices to help us live. Don't be brainwashed by the political elites who demonize everything good, including the West.
@@ed7519 : Companies are a good thing! They push innovation forward. The risk when they grow to big is, they get in monopoly like situations. I dont think I have to explain why that is bad. Also at some point some companies have so much money, and therefore so much power, that they influence politics very dominately. Also bad. P.S.: Best Buy is not in a monopoly like situation, since they compete with amazon, which forces both companies to innovate or risk dying.
I got lost in a best buy once when I was a kid and the employee kept me on the side, played a movie for me and gave me juice boxes until my parents came back. Weird to say that's my reason to like best buy but it is lol
@@ghazman6141 Cool. Who provides honest news to you then? Fox? One America News? Breitbart? Donald Trump's Twitter? Your local anti-vax essential oil vendor? The Bible and Bible Alone, and Die Heretic for Suggesting Otherwise? Or can you trust no one but your own ideas?
I'm fortunate - our Walmart is a bit further than BB. But if you live close to one you might consider moving - the zombies at night prowling the parking lots like college students - looking for brains... Sorry, I'm projecting - our University is near both... :-D
Mom and Pop shops are all dead. Cant complete cause they dont have economy of scale. It is a supply chain and globalization problem as things are made and shipped from oversea. So manufacturers want to make and sell in bulk. Mom and pop stores cant do that. Unless they stop completing with each other and form an alliance and merge into a big box store themselves.
They didn't have any problem. they had plenty of opportunity to take their massive catalog and beat Amazon, but instead stuck to their old ways. Sears right to the bitter end kept their old model, I bought a book shelf from Sears a month before they revealed they were trouble, it was on sale and it was like I was ordering a fridge from my a local electronics shop 1995, I had to go to a store, talk to a sales rep to find the bookshelf in a massive paper binder, wait 15 minutes for them to confirm it was in stock, wait another two - three days to be shipped to that location, and then pick it up at a 'central' location, even tho it was advertised in a goddamn flyer! But I can sort of see (or guessing) what you are getting at, Sears had troubles as soon as all the trust fund babies cashed in their inheritance and screwed the company.
@@strongfp you could tell Sears was having problems as early as 1993 when they had to change their focus from tools and appliances to softlines, creating the new slogan "Come see the softer side of Sears"- that right there should tell you they're having problems when they have to push softlines instead of their bread-and-butter Craftsman and Kenmore!
Just bought some Bluetooth earbuds from Best Buy, instead of Amazon. And I’ll keep going back. If you haven’t noticed Amazon sells a bunch of no-name Chinese (knockoff) products.
Actually, a lot of Amazon's electronics are just rebranded versions of the same tier 1 brands. Still, people like the Best Buy experience. I like to shop at Microcenter because they do employ a lot of competent people. Best Buy has sway with Boomers who aren't tech inclined. It'll be hard for them in 10 yrs.
@@rxonmymind8362 Are you a financial analyst? Amazon is poised to take over vast swaths of the retail market. They already have. They're becoming the new Walmart. Even Walmart itself is threatened by Amazon. Their major risks do not include selling cheap products. Most of the time, Best Buy marks up similar products (mostly made in CN or VN) to cover their overhead. Similar gross margin per unit, much higher operating costs. You're not paying BB for a better product; you're paying for their customer service. If you know which phone case fits your phone, if you know how to select the right TV for your needs - you don't need BB. The main risk to Amazon is that they grow too big and lose focus or make poor acquisitions that increase DOL.
Remember window shopping? Now it's reverse window shopping. I see an item, check the ratings and reviews on Amazon, then buy in-store because they price match 🙂
@@59fiftycap You're just as protected compared to getting something directly from Amazon. Best Buy's Monster Cables were like half as much from 3rd party sellers.
Vladimir Horowitz understanding the needs of the custumer is custumer service. I agree custumer shouldn’t be burdened with advices and opinions but a simple “can i help you?” Can really do most brands some good. (Im from india and amazon has destroyed many small retail outlets here) the problem was that many shopkeepers didn’t knew how to respect the custumer. They would price their products outrageously high and were famous for rude behaviour. If a shopkeeper does these things and then cries about the competition talking all the sale then you don’t deserve to be in retail
I work at Best Buy currently, we will survive for sure. Changing what we sell in store to fit the modern day for sure, but we won’t be going out of business anytime soon.
You guys have no brick and mortar competition , save WalMart, and likely never will have any formidable competition from a brick an mortar player. It’s the only thing that will keep you guys afloat. That and inevitable gov’t regulation. Amazon will face increased regulation every single year for the next decade plus - they won’t know what hit them. Amazon reminds me of MaBell, but Amazon will be broken up sooner than it took for Telcom to be dismantled. I heard scuttlebutt yesterday that Amazon is developing its own currency. Big mistake, too greedy. WY started to collect sales tax in WY a couple years ago, so I went front 100% Amazon to 50/50, often ordering from Best Buy’s website and having shipped or picking up. Now that Amazon lets me return an items to Kohl’s, no questions asked, I might go back to Amazon. I bought a jacket from Amazon, took the tags off, and found out they sent the wrong size. I got on Amazon app, spent 45 seconds setting up a return, was e-mailed a QR code. I took the jacket under my arm and the QR code on my cell phone to Kohl’s and was out the door in two minutes. BestBut can’t compete with Amazon’s return policy in my opinion. Amazon will soon have tens of thousands of kiosks an partnerships across the country that make returns an effortless process. The customer is ALWAYS right at Amazon, but not at Best Buy , IMO. And I’ve only returned 1% of the few hundred items I’ve purchased from Amazon, but their customer service and return policy is amazing an dit means a lot to me when I need it. Millions of others shop at Amazon for this very reason Another thing that hurts Best Buy is that Amazon is a one-stop shop. The are very few items or services that cannot be obtained from Amazon. Best Buy is electronics
And I thank you for it: yesterday I ordered a fitbit and it's already in my hands, and best buy's reviews helped me a lot to get the one I needed, they're reliable (unlike amazon's).
Cole: Best Buy ain’t going anywhere! Plus you can get stuff online too and pick it up. Amazon can not shut them down. They make a good amount money and sales have been increasing
@@auditorofauditors862 Don't even compare them to WalMarts Home Electronics and Appliance Departments. They make sure they carry a lot of exclusive models of electronics you can't buy at WalMart. I personally would never buy Electronics at WalMart.
About 6 months ago , I was an Amazon customer - then they for some reason would not even allow me to log on using my standard password . Even called management and they stuck to there position .Fine , I have not bought anything from them in at least 6 months .Even if they were the fastest and the cheapest - I could care less .I will pay more elsewhere .Nothing ever failed me at Best buy .Had a flat screen that bought from them at least 3 years after they first came out .It was a 55 inch that weighed a lot .I was still working when I got rid of it .Best Buy is more personal with what they sell .They can fix what they sell .The guy I gave the flat screen to is using it now and I even had it sitting outside up against the house in rain . ( Samsung ) I will keep buying Best Buy stuff . Be it more expensive or cheaper - makes no difference .
I usually go to my local Best Buy whenever I need new appliances, wires and cables, games, TV, and smartphones right away. Plus they price match and I don't have to wait for shipping.
Overboost Garage they do, but because amazon allowed 3rd party retailers sell on their website. If you do price match it has to sold and shipped by amazon
I’ve had my packages for art supplies stolen off my porch, there’s no way in hell I would prime a $100+ device. I’d rather have it in my hands as soon as I paid for it
There is an intangible energy when you walk into a Best buy store. They have a lot of energetic employees and really knocks it out the park when it comes to shoppers experience.
Can't tell you how many times I've gone to Best Buy for that price match! I want things asap so if Best Buy has it, but Amazon is cheaper, I just ask for that price match. Nothing beats that service!
@@Vleckss you can call before you go in if you want to make sure Best Buy has it in stock before you waste your time driving there just to hear its out of stock certain stores will even set it aside if you ask them
if Best Buy does go broke the US government will make them become 2 different companies because the US government doesn't want one company to run it all. Apple back in the 80's or 70's when they where about to go broke Microsoft helped apple with some deigns for them not to go broke so they wouldn't separate into smaller companies.
Still don’t pay taxes to Amazon directly on a lot of products they sell. Plus a lot of the Amazon’s 3rd party sellers can undercut Amazon and BestBuy on prices. That’s what keeps me away from BestBuy now.
@@seanm5670 Not an Amazon story but this one time I ordered some posters online. Now i live in Western Canada, posters were shipped from California, got shipped all the way to Germany, then from Germany to Ontario, then to me. My posters went over an entire ocean, TWICE. Got them a month late, still don't know why they ever went to Germany.
@winsley ocampo whats tv? pshh thats for filthy peasants. My glasses have a special advanced lense to toggle between using them for sight and for watching netflix and hulu through my glasses.
I worked for Best Buy 2009-2012 and really loved it. They're doing decent, but I visited a few stores in a row on a weekend a few weeks ago, and they were all empty.
Nick Cannon bought it roflmao that's what happened and they sell products you can get shipped from China for pennies on the dollar. cell phone charger $40 or $3 lol
Best Buy ALWAYS has what I need. That is exactly why it is still doing great. Plus, i've never met a single rude employee there. Plus, they'll price match anything so I am glad Best Buy is doing good.
This. Every. Time. Auto parts. Is it real? Today✓ Clothes Does it fit? ✓ Food.✓ I have to touch & see and then make my decision. Return something too many times on Amazon you will be kicked off.
@@kcgunesq Because at Best Buy you have actual technicians/professionals that can help find what your money meets. Although Amazon offers warranties, I have heard it can be too vague to sometime enforce. My family bought a dryer at Best Buy and when it broke 6 years later, a technichian came and fixed it for free because we kept up with the warranty. After it broke down again, the technician said he would contact the company because they no longer made a the computer board which we needed to replace. Months later, we received a letter from the company paying us $1000 which was the original price and we had a paper trail with BestBuy and the technicians word that the dryer malfunctioned on its own. Just a tip for you guys who are planning on buying expensive appliances.
He does vidoes like that! But who else is actually supporting physical stores these days ? And dont even try to act like he isnt getting a fat portion of that back and you wont so dont believe everything you see!!
Amazon refunds as soon as the shipping label is scanned by UPS. But what sucks is you will have to do your own shipping if you want to return an item for no "valid" reason.
@se7en not really. I get some discounts at Best Buy and tons of goodies. I actually got my PS4 and Nintendo Switch approved on my credit and got both of them
Best Buy's click and collect feature is the biggest seller for me: You get the convenience of ordering online without the risk of expensive electronics getting lost/damaged during shipping.
Robert Bell oh yeah like we’d be making a big deal out of a couple dollars, Best Buy needs to compete with Amazon they don’t got the money to just raise the price by 2 bucks try 20 dollars more plus, wasting your gas, and not having a better range of options... like seriously Best Buy doesn’t have more options than amazon by a long shot, you have to drive there, and it cost more money 💀
Ezr 15 they can match the price, depends where you live, and it’s more convenient as you don’t have to wait as long to get something. Plus seeing it in person is better.
Yup, that's a major problem with Amazon. I bought an SD card two days ago from Best Buy instead of Amazon despite it being $10 more and having Amazon Prime so it would have came the next day. At least I can feel confident that what I buy is real (Although I realize I can just test the SD card to see if it's fake and send it back, but I didn't feel like doing that).
I can't believe I haven't thought of that before. Amazon is a bit risky for certain items and it makes more sense to get it from Best buy. I was thinking of it from a damaged items points of view 🤔 but now that you mention it, I remembered there are fakes in the mix with Amazon.
Best buy also has extremely strict packing standards for their electronics. As for Amazon, who knows if you are buying a defective, dropped, or counterfeit product? They can't vouch for all their sellers.
I remember I was so excited when my Dad and I were waiting in the checkout line to pay for Final Fantasy 8. I knew nothing about computers. I asked my Dad what's a sound card as the requirements said it was needed. The guy behind us explained it while I pretended to know what he was talking about. Got home and I was drooling at the intro cinematic! That's how far I experienced the game because the menu screen ceased to appear on my Pentium 2.
I personally prefer Best Buy over Amazon when purchasing electronics. I like the idea of physically holding the product and seeing what I am going to purchase vs having to rely on reviews
I just bought a tv at Best Buy last week and the employees were really helpful and friendly. I’ve never had a bad experience at Best Buy and I agree with the others here that say it has a nice atmosphere. I love shopping on Amazon but I usually only buy smaller products there, for bigger products I’d rather buy at Best Buy. Especially for things I want immediately lol
I had a small custom electronic shop. We did everything from automotive, residential, light commercial, and pro audio. Customer service, builds/installation is what made it successful.
I don’t think so. They ripped me off three times by not honoring their extended warranty. That was back in 2007. Never stepped in a Best Buy ever again.
Generally their customer service is average but not anywhere near excellent or exemplary. Had a very bad experience recently. I'm so hesitant to go there anymore.
I always go to Best Buy, good prices and top-tier rewards program make it more compelling than Amazon. Only downfall is limited selection versus what you can get on Amazon.
I think what makes Best Buy different and so special to me is the "interior design" of their buildings. It's like every time I walk in it makes me want to explore and look around even if it's looking at things I don't intend to buy. The way the aisles are situated and spaced out makes an impression. I truly believe that the ergonomics of Best Buy play a part in the subconscious mind which makes people want to shop there. This is something Amazon can't duplicate because you can't walk around there, touch or look at their products in person.
Timofei Korostelev will take them a long time to get close to the number of stores that best buy has. i think instead of doing that they should try to buy best buy in the future.
@@killer33334 If Amazon ever attempted to buy Best Buy they would be rejected by the US government for attempting to form a Monopoly. Monopolies are illegal in the US and other countries as well
I used to use Amazon in September 2018-May 2019, but now that I saw this video about when Amazon almost killed Best Buy, I will not shop at Amazon anymore
This may be correct, but they "Match".... it has to have an identical UPC.... And half the time, the product that you match has a different UPC because best buy requests the manufacturer for a custom UPC or they cover up the UPC with their UPC... I always had to fight them for a price match on an identical Model and version number of... Something..... Like a mouse I tried to buy from them 2 month's ago.... Identical mouse different UPC, legit sticker UPC over the original one. They fight you tooth and nail Everytime. I'm in Canada, maybe they hate Canadians... Idk so I buy from Amazon lol
By the time i drive to Bestbuy I waisted $15 dollars on gas and the risk of having an accident and then your car insurance will go up and the more you drive the more you worn out your vehicle. So at the end Bestbuy it will become more expensive.
Reasons Best Buy will not fail : 1) diversified income - not from selling products but from rent received from multitude of vendors that set up mini stores/stalls/booths within the store:Apple, Samsung, lg, Sony and the list goes on. Rent collected whether they makes sales or not. 2) companies pay rent and premiums for shelf space and placement of product on specific location on shelf and in store. 3) best margins on Best Buy in house brands : insignia,dynex and geek squad 4) best in class warranty service and sales. 5) price matching anything shipped and sold by amazon Etc etc.
Either way we can't escape capitalism. Doesn't matter if it last forever or not. Capitalism still has some form of commerence no matter what shape or form it takes.
@NK Allday True there are low quality products on AMZ, but if you are a selective shopper, you will find quality. If you the type to be a sucker for knock off prices and deals , you will get exactly what you pay for: Garbage. Returns are super EZ with Amazon, which is a plus Best Buy, the Best in Electronics.
After hearing a woman will take over i have little hope for best buy now. Track record shows that when a woman becomes CEO of a major company the company tanks. Nice having best buy while it lasted but i have little faith it will stay afloat now.
Yeah that is also making me move away from Amazon now. Too many fake knockoffs now in Amazon. Even their trash bags are knock offs. Bought a trash bag from Walmart. Bought the same thing from Amazon and it just ripped and was inferior even though they come in the same box.
That depends. Sears and K-mart went down due to leadership sucking all the money out of the companies. Toys R Us was very solid until a hedge fund got a hold of it and sucked all the money out of it.
@@MrDiscreet100 because that is the nature of the vampire squids. You should hear and examine the CEO of Sears. Modern day legal thief. Screwed Sears so bad and sold off their assets to have himself buy out the company. It's insane. Like I said CEOs are trash. Gut them and replace them with ai to save money. But the CEOs will never replace themselves. Because they are crooked.
The company is a publicly traded company, and their stock prices are too low and not enough people are buying , it’s not surprising if they go bankrupt
Best Buy is good because you can do in-store pickups. Amazon trucks are loaded outdoors in the elements, so I wouldn't recommend getting expensive electronics etc., from them, this being one of many reasons.
I was a "blue shirt" for the 2019 Christmas season. They treat their employees amazingly. I was the wifi and headphone guy and it was one of the best jobs I have ever had.
I worked in the warehouse and yeah it was pretty awesome. I work in IT these days but I miss moving all day long delivering TVs, sound bars, and appliances and shipping boxes all day long. I don't know I just miss having something to do literally all day long that wasn't too taxing. My manager was the man at the time and really motivated us to just chill out and get stuff done. If you were full time 188 hours over paid time off was amazing after 1 year for retail all in one go no earning it. Hit one year? Bam theres 5 weeks off for a pretty easy job. Can't really complain after working there man I really enjoyed working with a bunch of nerds like myself.
They also get better when they remodel their stores. You also don’t need fo ask anyone for any help if you’re buying things like HDMI cables or the Amazon fire stick.
@@AfricaGeo hes saying vote for Andrew Yang...because hes the only one offering a solution to Amazon and others taking over the markets and cutting jobs with tech.
I used to work for best buy and all they ever talk about when they first hire you is how they didn't go under in 2012 and how the company values beat amazon
I love Best Buy because I love being able to go into a store and get expert help. It's one thing to research online, but it's completely another to go into a store and ask questions of employees who know what they're talking about. I spend a whole lot less time comparing and researching now, simply by being able to talk to an actual person and asking the questions that are important to me. That will never get old. I love that they've become a retailer of all things electronic. Their dedicated brand displays are fantastic. I love the store more now than ever. Was just there today!
100% not only are their prices comparable, but they offer rewards, and the option to get your product immediately. BestBuy should be more worried about Walmart.
@@acoustic6865 except their employees know almost 0 about electronics. I went there rude and hides clearance items. A total mess. I only go there if there is a clearance sale. A real one not a fake clearance
The best buy open box is what keeps me going there. On amazon the used section is very confusing, they have different sellers and different return policies. Bestbuy open box is straightforward, their "excellent condition" items are practically new and everything has the same 30-day return period. It's so much cheaper than the new stuff!
Can’t forget about the amazing geek squad protection! None of that 6$ bs Amazon offers that you have to make a call for just to get transferred to another person and that person transfers you to another person and still wait for them to email you back. Lol what a joke. Never buying that again! Geek squad protection FTW
BestBuy = A big rip off of your time. Took in a device for repair, was told I needed to make an appointment. Made the appointment, came in the following day at the appointment time, and then waited two hours to see someone. Everyone in line waiting was undergoing the same experience i.e. they made an appointment and then had to wait for an hour or more while the service representative went to the back and disappeared. Same thing happened when I returned to pick the device up. BestBuy has a clumsy , inefficient, and rude customer service philosophy or at least our Brownsville BestBuy does. Wouldn't go there if I had another choice for getting my device repaired.
I've gotten just burnt enough by Amazon that I'll be letting my membership go and being done with Amazon. They are not as cheap as people think once you add in cost of membership. They can be a big hassle. I think Amazon is going to only get worse.
I don't trust them either. Too many fakes reviews, counterfeit products, garbage products, and SO MUCH F***ING WAITING. If I want a game that came out super recently, I want it now and don't want to wait 2 weeks for delivery. At Best buy or Walmart or GameStop I can have the game within the hour and be playing it that day. With Amazon, you're waiting at a minimum 2 weeks to play a new game.
They match amazon prices that's why. Circuit City will be back soon Geek Squad protection on car audio is clutch! IT geek squad save your money God Bless
Sometimes, someone put them to the test. Unpluged GPU from PSU at PSU end. and went in to see if they diagnose problem. they said gpu was dead and needed to buy another one
Best buy just gives you that old school good feeling of testing out what you buy and the employees are super helpful. My go to for every piece of tech and electronics. Instore or online
Bestbuy is fun as hell to go in for some reason it never gets old to me.
KD’S SNEAKERZ so hell is fun for you
@@pv______6248 he arent wrong tho, when I go there, I feel happy
KD’S SNEAKERZ facts
I thought I was the only one..
It's cool trying all the tech
You can never replace the joy of looking, holding, and touching all the new tech that you cannot buy. Some things you just have to see it to believe it. Something Amazon can never ever replicate.
John Simon Medenilla unless they have an actual retail store
@@joyjoyoo they actually do
InkayNgOG that will end many stores...
@@icecreamfanatic55 well F
@@Kuumin they have amazon books, and food place pick up lunch spot i think
It makes me strangely happy to see everyone so pro Best Buy. I dont wanna see everything die. Never thought I'd be cheerleading for a corporation, but here I am. We love you Best Buy lmao
Leo Taxil Desperate times lol. Don’t want a monopoly of Amazon.
Leo Taxil: Why not cheer for a "corporation"? Without corporations and capitalism, we'd have nothing. We'd live in huts, with no technology, innovation or lifesaving devices to help us live. Don't be brainwashed by the political elites who demonize everything good, including the West.
It depends on management. In downtown Montreal, Management is the pits!
The great thing about Best Buy now is that they price match
@@ed7519 : Companies are a good thing! They push innovation forward.
The risk when they grow to big is, they get in monopoly like situations. I dont think I have to explain why that is bad.
Also at some point some companies have so much money, and therefore so much power, that they influence politics very dominately. Also bad.
P.S.: Best Buy is not in a monopoly like situation, since they compete with amazon, which forces both companies to innovate or risk dying.
I got lost in a best buy once when I was a kid and the employee kept me on the side, played a movie for me and gave me juice boxes until my parents came back. Weird to say that's my reason to like best buy but it is lol
adorable
You weren’t lost. It was by design. That was my role when I worked there.
@PRO HEN 👈👌😂
yeah that wasn't best buy it was a nice employee that's underpaid
@@Safey07 tru
I hope Best Buy stick around. I like to go into stores and check out the products in person before buying it.
True they are like the only store that has the best selection of phones.
But do you buy it there or from somewhere else?
before buying it online.
That’s why it’s till alive
yup. Especially with electronics that costs a lot of money I want to see and touch first what I'm gonna get. Them price matching seals the deal.
Well done CNBC for putting up full content rather than snippets.
To expect quality journalism from a bunch of liberal hacks can only lead to disappointment, IMHO.
@@ghazman6141 That is because you are an idiot
It's a copy of company man
@@ghazman6141 Cool. Who provides honest news to you then? Fox? One America News? Breitbart? Donald Trump's Twitter? Your local anti-vax essential oil vendor? The Bible and Bible Alone, and Die Heretic for Suggesting Otherwise? Or can you trust no one but your own ideas?
IKR 😂, news never provides any actual content
I live close to a Walmart and drove 20 minutes out of the way to buy a $600 TV from Best Buy instead. I'll take that trip 9/10 times
I'm fortunate - our Walmart is a bit further than BB. But if you live close to one you might consider moving - the zombies at night prowling the parking lots like college students - looking for brains...
Sorry, I'm projecting - our University is near both... :-D
My Walmart, Target, and Best Buy are within a mile away from me in different directions. I'm lucky lol.
@@mxvids9167 Do you live in a highway?
@@MaxiiBoii23 near one yes, but i dont need it to get to either 3.
10th time Amazon delivers it for you and you need not go anymore...
Strange times we live in, here I am rooting for the multi billion dollar “underdog” like it’s some mom-n-pop store
Prasanna Ramachandrandell
My thoughts exactly!
Mom and Pop shops are all dead. Cant complete cause they dont have economy of scale. It is a supply chain and globalization problem as things are made and shipped from oversea. So manufacturers want to make and sell in bulk. Mom and pop stores cant do that. Unless they stop completing with each other and form an alliance and merge into a big box store themselves.
When I needed to buy a Amazon fire stick, I went and bought it at best buy. Ironically!
Same. I buy all my electronics from Best Buy and price match. I’d like for Amazon to have some competition.
Best Buy’s atmosphere is really nice and I don’t know why
Because you're surrounded by the newest electronics.
Darkspecter not necessarily. I think Barnes and nobles has a good atmosphere and it’s not the latest tech
@@mindlesscargo Just agree with me.
You probably like the pretty nerd working gurls there
The CEO comes from the hospitality industry. He's done a good job making store environments feel good.
The Sears one I disagree with they had their own problems way before Amazon became a threat
They didn't have any problem. they had plenty of opportunity to take their massive catalog and beat Amazon, but instead stuck to their old ways. Sears right to the bitter end kept their old model, I bought a book shelf from Sears a month before they revealed they were trouble, it was on sale and it was like I was ordering a fridge from my a local electronics shop 1995, I had to go to a store, talk to a sales rep to find the bookshelf in a massive paper binder, wait 15 minutes for them to confirm it was in stock, wait another two - three days to be shipped to that location, and then pick it up at a 'central' location, even tho it was advertised in a goddamn flyer!
But I can sort of see (or guessing) what you are getting at, Sears had troubles as soon as all the trust fund babies cashed in their inheritance and screwed the company.
The Sears in my town didn't want to sell you anything. I wanted a Fridge delivered and they didn't want to roll it up a small hill. Lowe's did
The executives ran Sears into the ground.
@@strongfp you could tell Sears was having problems as early as 1993 when they had to change their focus from tools and appliances to softlines, creating the new slogan "Come see the softer side of Sears"- that right there should tell you they're having problems when they have to push softlines instead of their bread-and-butter Craftsman and Kenmore!
Honestly a lot of these companies had problems before Amazon, like Toys R Us had a very large amount of debt.
Seems to me that CNBC is getting notes from Company Man on RUclips.
Exactly!
@@Moren162 I'm thinking bout telling him on Twitter 😂
I wanna unbiasedly say Company Man videos are better.
@@VicInCommentSection they are much better
I thought this was company man
i've taken both my cars to best buy to get my music system installed, amazon can't match that
Just bought some Bluetooth earbuds from Best Buy, instead of Amazon. And I’ll keep going back. If you haven’t noticed Amazon sells a bunch of no-name Chinese (knockoff) products.
Amazon electronics are all junk.
Actually, a lot of Amazon's electronics are just rebranded versions of the same tier 1 brands. Still, people like the Best Buy experience. I like to shop at Microcenter because they do employ a lot of competent people. Best Buy has sway with Boomers who aren't tech inclined. It'll be hard for them in 10 yrs.
It'll be their downfall.
@@rxonmymind8362 Are you a financial analyst? Amazon is poised to take over vast swaths of the retail market. They already have. They're becoming the new Walmart. Even Walmart itself is threatened by Amazon. Their major risks do not include selling cheap products. Most of the time, Best Buy marks up similar products (mostly made in CN or VN) to cover their overhead. Similar gross margin per unit, much higher operating costs. You're not paying BB for a better product; you're paying for their customer service. If you know which phone case fits your phone, if you know how to select the right TV for your needs - you don't need BB. The main risk to Amazon is that they grow too big and lose focus or make poor acquisitions that increase DOL.
I usually go to Costco for electronics. I don’t buy any electronics from Amazon.
Remember window shopping? Now it's reverse window shopping.
I see an item, check the ratings and reviews on Amazon, then buy in-store because they price match 🙂
Not 3rd party Amazon sellers.
dannydaw59 I never buy from third party sellers on Amazon anyways so I’m glad I can take advantage of this “reverse window shopping” LOL
@@59fiftycap You're just as protected compared to getting something directly from Amazon. Best Buy's Monster Cables were like half as much from 3rd party sellers.
Hhbhha amazing.. I like that..
The models sold at Best Buy are subtly different specifications than that bought from Amazon...just my two cents.
You know what is killing the retail stores?
High prices and poor customer service. Lack of management
Yup!!!
Nothing better than not having to talk to a person. Honestly I'd usually choose "no person" over "nice person."
Vladimir Horowitz understanding the needs of the custumer is custumer service.
I agree custumer shouldn’t be burdened with advices and opinions but a simple “can i help you?” Can really do most brands some good.
(Im from india and amazon has destroyed many small retail outlets here) the problem was that many shopkeepers didn’t knew how to respect the custumer. They would price their products outrageously high and were famous for rude behaviour.
If a shopkeeper does these things and then cries about the competition talking all the sale then you don’t deserve to be in retail
Preach!
How did you spells customer correctly in your original comment but spelled it wrong in your reply?
This is a very inspiring documentary...the narrator was spot on and the whole thing was well-put together. CNBC you rock! Keep up the good work.
I work at Best Buy currently, we will survive for sure. Changing what we sell in store to fit the modern day for sure, but we won’t be going out of business anytime soon.
You guys have no brick and mortar competition , save WalMart, and likely never will have any formidable competition from a brick an mortar player. It’s the only thing that will keep you guys afloat. That and inevitable gov’t regulation. Amazon will face increased regulation every single year for the next decade plus - they won’t know what hit them. Amazon reminds me of MaBell, but Amazon will be broken up sooner than it took for Telcom to be dismantled.
I heard scuttlebutt yesterday that Amazon is developing its own currency. Big mistake, too greedy.
WY started to collect sales tax in WY a couple years ago, so I went front 100% Amazon to 50/50, often ordering from Best Buy’s website and having shipped or picking up.
Now that Amazon lets me return an items to Kohl’s, no questions asked, I might go back to Amazon.
I bought a jacket from Amazon, took the tags off, and found out they sent the wrong size. I got on Amazon app, spent 45 seconds setting up a return, was e-mailed a QR code. I took the jacket under my arm and the QR code on my cell phone to Kohl’s and was out the door in two minutes. BestBut can’t compete with Amazon’s return policy in my opinion.
Amazon will soon have tens of thousands of kiosks an partnerships across the country that make returns an effortless process.
The customer is ALWAYS right at Amazon, but not at Best Buy , IMO. And I’ve only returned 1% of the few hundred items I’ve purchased from Amazon, but their customer service and return policy is amazing an dit means a lot to me when I need it. Millions of others shop at Amazon for this very reason
Another thing that hurts Best Buy is that Amazon is a one-stop shop. The are very few items or services that cannot be obtained from Amazon. Best Buy is electronics
And I thank you for it: yesterday I ordered a fitbit and it's already in my hands, and best buy's reviews helped me a lot to get the one I needed, they're reliable (unlike amazon's).
Cole: Best Buy ain’t going anywhere! Plus you can get stuff online too and pick it up. Amazon can not shut them down. They make a good amount money and sales have been increasing
@@auditorofauditors862 Don't even compare them to WalMarts Home Electronics and Appliance Departments. They make sure they carry a lot of exclusive models of electronics you can't buy at WalMart. I personally would never buy Electronics at WalMart.
yes you will, i give you guys 5 years
I can't imagine buying a $2000+ TV without seeing the image.
Yea if I was to buy a Tv,I have to see it in person plus I buy new Consoles at Bestbuy as well
Rtings.com
I can't imagine buying a $2000 TV 🙄
Reviews...
@@justrandomthings319 reviews are bias imo. Also having staff to talk to is nice... Good luck with that on Amazon.
I believe so. It’s always good to have a physical store to go and look at and buy from. I love Best Buy
Jean Toronto Raptors is ki
Best Buy and other stores will ONLY survive if you shop locally. Period.
@IRONMAN 🤔 ?????!
Best Buy is staying alive because they are price matching Everyone.
No they never price match bh
About 6 months ago , I was an Amazon customer - then they for some reason would not even allow me to log on using my standard password . Even called management and they stuck to there position .Fine , I have not bought anything from them in at least 6 months .Even if they were the fastest and the cheapest - I could care less .I will pay more elsewhere .Nothing ever failed me at Best buy .Had a flat screen that bought from them at least 3 years after they first came out .It was a 55 inch that weighed a lot .I was still working when I got rid of it .Best Buy is more personal with what they sell .They can fix what they sell .The guy I gave the flat screen to is using it now and I even had it sitting outside up against the house in rain . ( Samsung ) I will keep buying Best Buy stuff . Be it more expensive or cheaper - makes no difference .
Plus you can go there and getting something they way amazon is now you will be waiting a month for it.
@@jmtake85 they price matched Amazon's price on the TV I wanted, so I purchased from Best Buy.
@@meowk5812 Never happen 😂😂😂🤣🤣🤣
It always smells like fresh carpet in Best Buy... idk why
DanTheMan2500 man💯
Why do you think Best Buy closes during night hours?
the chemicals
Best Buy can’t die because you can order them online and pick them up or have it delivered to your home
Yeah it does LOL 😆
I usually go to my local Best Buy whenever I need new appliances, wires and cables, games, TV, and smartphones right away. Plus they price match and I don't have to wait for shipping.
True..
TraumaCenter13 they don’t price match amazon do they?
Overboost Garage they do, but because amazon allowed 3rd party retailers sell on their website. If you do price match it has to sold and shipped by amazon
Jonathan S gotcha
I love Best Buy, just got a new desktop tower there :)
I’ve had my packages for art supplies stolen off my porch, there’s no way in hell I would prime a $100+ device. I’d rather have it in my hands as soon as I paid for it
Absolutely!!!
@Shlomo Nosenberg lol that’s funny😐
Yeah probably because if it were in a “white” neighborhood, the delivery driver would have been caught in a mass shooting. Get over yourself.
@Shlomo Nosenberg ok Karen
Why don't they hand it to the customer? In India, e-commerce delivery guys always ring the bell, hand it to the customer and then leave.
There is an intangible energy when you walk into a Best buy store. They have a lot of energetic employees and really knocks it out the park when it comes to shoppers experience.
That logo is nostalgic
Yeah they’ve always had me laughing in the store lol or just overall polite
It's not what it used to be.
*had they canned 1/2 their staff
Best Buy always has clean nice stores. I bought my last laptop there. I hope they survive
So did I, but from their website. 😋😜
I just bought a 1,600 PC from them lol
Can't tell you how many times I've gone to Best Buy for that price match! I want things asap so if Best Buy has it, but Amazon is cheaper, I just ask for that price match. Nothing beats that service!
Duy Nguyen but it has to be shipped and sold by Amazon.
All best buys in my city are packed 24/7
@@poopfart5038 you can buy the item online for pick up then go in and bring your receipt and product and they will still price match it for you
Yeah just hate when I go shopping at Best buy and most items aren't in stock and they hit me with that ...we can order it for you.
@@Vleckss you can call before you go in if you want to make sure Best Buy has it in stock before you waste your time driving there just to hear its out of stock certain stores will even set it aside if you ask them
I am praying for Best Buy to stick around. 🙏 I don’t want Amazon to own everything.
hope best buy to crumble
@@pitech4446 what? and let amazon charge you more because there's less competition? think about it a minute before you say that again.
I support both best buy and amazon, but I can tell amazon has too much power at the moment.
if Best Buy does go broke the US government will make them become 2 different companies because the US government doesn't want one company to run it all. Apple back in the 80's or 70's when they where about to go broke Microsoft helped apple with some deigns for them not to go broke so they wouldn't separate into smaller companies.
@@daveheel it's just a troll
Honestly I just see a Best Buy and I wanna go in to wander around. I bought my camera from there and it still works amazingly.
Yeah it means ur handling with love and care of ur camera 🙏🏼
A Best Buy store near me is faster than Amazon Prime.
Still don’t pay taxes to Amazon directly on a lot of products they sell. Plus a lot of the Amazon’s 3rd party sellers can undercut Amazon and BestBuy on prices. That’s what keeps me away from BestBuy now.
If stores have it nearby I just go and get it. Amazon Prime is only used for things hard to get
@@threepac You seem like a customer who reacts to online products of $1 like Whoa!... but don't see Shipping & Handling fee of 9.99
@@seanm5670 Not an Amazon story but this one time I ordered some posters online. Now i live in Western Canada, posters were shipped from California, got shipped all the way to Germany, then from Germany to Ontario, then to me. My posters went over an entire ocean, TWICE. Got them a month late, still don't know why they ever went to Germany.
@@seanm5670 usually I it on time or earlier
Best Buy over Amazon any day
1 hour pick up vs 2 day ship
David it 1 day shipping now for amazon
@@scarface11385 only for some items at certain times
Price is what depends for me. If I can get a cheaper price on Amazon I'd rather get it there. If I can get it cheaper at Best Buy I'll get it there.
Eduardo Navarrete they are always the same price pol
Lol
Best Buy is amazing!! I would never trust amazon to ship me a TV
babyMilkDud I have bought 3 - 75”+ Samsung TV’s from Amazon and saved tons off BB prices. Not one problem.
Nobody even buys a TV anymore though.
@winsley ocampo Are you 90 or something?
@winsley ocampo whats tv? pshh thats for filthy peasants. My glasses have a special advanced lense to toggle between using them for sight and for watching netflix and hulu through my glasses.
how do u think the tv gets to best buy? lmao
I worked for Best Buy 2009-2012 and really loved it. They're doing decent, but I visited a few stores in a row on a weekend a few weeks ago, and they were all empty.
I wish the CEO would stay. Great job saving Best Buy. He deserves top pay for that.
We have a new CEO. Her name is Corey. Interesting to see what kind of direction she'll take our company
stranger 31 Wow.
@stranger 31 I mean, quite a few Best Buys are closing already haha
If she fail its the sexist system and society doing it if she does great its because she is a women so she cant do wrong
I may be s female but I also like to keep it real, his ideas saved the store. Not sure if she's got the ideas to continue
Remember Radio Shack?
Muinat Lawal yesssss what happened to them ???
I member
@@HAMID___ Amazon.
Muinat Liwal: I miss Radio Shack.
Nick Cannon bought it roflmao that's what happened and they sell products you can get shipped from China for pennies on the dollar. cell phone charger $40 or $3 lol
Best Buy ALWAYS has what I need. That is exactly why it is still doing great. Plus, i've never met a single rude employee there. Plus, they'll price match anything so I am glad Best Buy is doing good.
Same! i m so glad best buy is doing good :D
I remember when Best Buy was the go to music place. Time bring on a change. Good sweet memories
If i’m buying tv, laptop etc I need to see it before I buy it
This. Every. Time.
Auto parts. Is it real? Today✓
Clothes Does it fit? ✓
Food.✓
I have to touch & see and then make my decision. Return something too many times on Amazon you will be kicked off.
why? what is seeing a TV at buestbuy going to tell you about how it will look in your home?
@@kcgunesq Because at Best Buy you have actual technicians/professionals that can help find what your money meets. Although Amazon offers warranties, I have heard it can be too vague to sometime enforce. My family bought a dryer at Best Buy and when it broke 6 years later, a technichian came and fixed it for free because we kept up with the warranty. After it broke down again, the technician said he would contact the company because they no longer made a the computer board which we needed to replace. Months later, we received a letter from the company paying us $1000 which was the original price and we had a paper trail with BestBuy and the technicians word that the dryer malfunctioned on its own. Just a tip for you guys who are planning on buying expensive appliances.
@@Topic_____542 usually I've found best buy staff to be pretty worthless.
ok boomer
Best buy will be fine as long as Mr beast is alive
But is he getting insurance plan for those electronics though? :P
He does vidoes like that! But who else is actually supporting physical stores these days ? And dont even try to act like he isnt getting a fat portion of that back and you wont so dont believe everything you see!!
@@zometthecomet r/whoooosh
@@Lord_David. the r/whoooosh was actually so bad i cant believe it
15 day return policy even during the holidays
Sears was doomed long before Amazon. Walmart put the hurt on the stuffed shirts in Chicago.
Sadly, Sears is owned by a holding company that makes more selling off parts than operating as a retail outlet.
Sears closed because they failed to keep up with change. They were good when they were a catalogue store. And also the CEO being a money hungry fraud.
Ashley they had the infrastructure to be Amazon. Watch company man’s video on sears. Fascinating.
@@sasquatchhunter86 Sears was the Amazon of their day!
JDM Sears was already Amazon with the catalogues. They messed up by going retail. Greed always fails.
Just imagine: no more Black Friday, no more feelings of joy when stepping into a tech store, and no more fresh scent of tech
Returning something physically beats have to ship it back and wait for refund.
Kratos1902 amazon returns is much less painful.
Amazon refunds as soon as the shipping label is scanned by UPS. But what sucks is you will have to do your own shipping if you want to return an item for no "valid" reason.
@The Metalhead so are Best Buys you go to your local store and return it and thats it
I’d rather deal with Best Buy any day. I can’t stand how amazon over prices so many items actually now and I’d rather shop locally
Not if you live 30 minutes away from the nearest retail location.
I shop at Best Buy. I support physical stores
@se7en not really. I get some discounts at Best Buy and tons of goodies. I actually got my PS4 and Nintendo Switch approved on my credit and got both of them
se7en Best You can literally price match any other store
Right. Because Amazon is a spiritual entity. Uh-huh.
Computers from Best Buy only.Also my music set
Come get your brownie button
Amazon isnt even that cheap idk why people always gassing them up I always have to find something somewhere else.
Mostly because you can buy stuff when you're drunk in your underwear at 11:42 pm on a Wednesday. That's when you're at your weakest lol.
FOR REAL!!
Best Buy's click and collect feature is the biggest seller for me: You get the convenience of ordering online without the risk of expensive electronics getting lost/damaged during shipping.
I like going into Best Buy because you get to see a product in person and hold it, try it out in some cases before you buy it.
rixille Then buy nothing, go home, and order it for cheaper off amazon ?
Ezr 15 was just about to comment that
Agree on the physical experience and may as well buy it now and take it home now. The couple extra dollars is ok.
Robert Bell oh yeah like we’d be making a big deal out of a couple dollars, Best Buy needs to compete with Amazon they don’t got the money to just raise the price by 2 bucks try 20 dollars more plus, wasting your gas, and not having a better range of options...
like seriously Best Buy doesn’t have more options than amazon by a long shot, you have to drive there, and it cost more money 💀
Ezr 15 they can match the price, depends where you live, and it’s more convenient as you don’t have to wait as long to get something. Plus seeing it in person is better.
I don't have to worry about commingled inventory and fakes at Best Buy.
Yup, that's a major problem with Amazon. I bought an SD card two days ago from Best Buy instead of Amazon despite it being $10 more and having Amazon Prime so it would have came the next day. At least I can feel confident that what I buy is real (Although I realize I can just test the SD card to see if it's fake and send it back, but I didn't feel like doing that).
I can't believe I haven't thought of that before. Amazon is a bit risky for certain items and it makes more sense to get it from Best buy. I was thinking of it from a damaged items points of view 🤔 but now that you mention it, I remembered there are fakes in the mix with Amazon.
you can check seller ratings to see if they are legit or not
Adedayo Ologunde Been shopping online from Amazon/Best Buy for the 7 years and never received any fake products including camera gears.
Best buy also has extremely strict packing standards for their electronics. As for Amazon, who knows if you are buying a defective, dropped, or counterfeit product? They can't vouch for all their sellers.
oh my god. Circuit City! Such a nostalgic name. I remember buying my first computer there
I work for a company which is headed by Circuit city's ex CEO who joined our company after Circuit City was forced to shut.
@@anweshkar what company?
I got my first PSP system from them for christimas and got to pick it out lol. Good times.
I still have curcuit city gift cards. All i find left of them is their official ebay page
I remember I was so excited when my Dad and I were waiting in the checkout line to pay for Final Fantasy 8. I knew nothing about computers. I asked my Dad what's a sound card as the requirements said it was needed. The guy behind us explained it while I pretended to know what he was talking about. Got home and I was drooling at the intro cinematic! That's how far I experienced the game because the menu screen ceased to appear on my Pentium 2.
This is irrelevant, but Blockbuster had the best smell ever
I personally prefer Best Buy over Amazon when purchasing electronics. I like the idea of physically holding the product and seeing what I am going to purchase vs having to rely on reviews
Because reviews can be very subjective.
I just bought a tv at Best Buy last week and the employees were really helpful and friendly. I’ve never had a bad experience at Best Buy and I agree with the others here that say it has a nice atmosphere. I love shopping on Amazon but I usually only buy smaller products there, for bigger products I’d rather buy at Best Buy. Especially for things I want immediately lol
Best Buy’s strength is you can physically feel, test electronic devices you are buying Amazon can’t compete with that.
I had a small custom electronic shop. We did everything from automotive, residential, light commercial, and pro audio. Customer service, builds/installation is what made it successful.
I like the good customer service of best buy.
5ky65z3r actually I agree with the op, their customer service is great! Then again I live in the suburbs.
@5ky65z3r they r good in staten island.
I don’t think so. They ripped me off three times by not honoring their extended warranty. That was back in 2007. Never stepped in a Best Buy ever again.
Generally their customer service is average but not anywhere near excellent or exemplary. Had a very bad experience recently. I'm so hesitant to go there anymore.
Luckygirl3157 From the Islands how did they not honor it? And what happend?
people keep going to best buy because of the smell
That's why I always see Joe Biden there
Lmao some stores really do stink.
U r stupid 😂😂😂
Same here. Great smell
I was waiting the whole video and they never even mentioned the smell!
Worked at Best buy for 3 years. Incredible job, great culture
I completely forgot about comp USA. My mom would take me there every time something was wrong with our Toshiba laptop. Man that makes me feel old af
I always go to Best Buy, good prices and top-tier rewards program make it more
compelling than Amazon. Only downfall is limited selection versus what you can get on Amazon.
Wrong the employees are degenerate minorities who hate human contact
Often the selection are all premium priced items. Sometimes a cheap purchase from China through Amazon does the trick for me.
JSM Pac Man probably where you live.
Yup. The rewards are great.
All my camera gears are bought from Amazon. Best Buy barely has any selections on cameras and video accessories. You're better off with Amazon period.
I think what makes Best Buy different and so special to me is the "interior design" of their buildings. It's like every time I walk in it makes me want to explore and look around even if it's looking at things I don't intend to buy. The way the aisles are situated and spaced out makes an impression. I truly believe that the ergonomics of Best Buy play a part in the subconscious mind which makes people want to shop there. This is something Amazon can't duplicate because you can't walk around there, touch or look at their products in person.
Best buy will survive because you have the option to view things in person. Also their prices are comparable to the prices on Amazon for some things.
Amazon has already opened offline stores.
Timofei Korostelev will take them a long time to get close to the number of stores that best buy has. i think instead of doing that they should try to buy best buy in the future.
They said same with Circuit City, HHGregg & Radio Shack just because you can see them before buying doesn't mean you won't go out of business.
@@killer33334 If Amazon ever attempted to buy Best Buy they would be rejected by the US government for attempting to form a Monopoly. Monopolies are illegal in the US and other countries as well
Omega they are, but they happen all the time. You just have to give the right people enough money.
These are truly scary times. Yes, Amazon is convenient but we still need to go out & interact with the world.
I love Best Buy...the atmosphere is just nice in there. I’ll always go to Best Buy for electronics
I hope i see u in one u r beautiful
Voice of Reason 4u, PERVERT ALERT
With your looks, that atmosphere should be commonplace anywhere you go,
I used to use Amazon in September 2018-May 2019, but now that I saw this video about when Amazon almost killed Best Buy, I will not shop at Amazon anymore
You're beautiful
Best Buy turned around when they started price matching Amazon and when we had to start paying taxes for stuff on Amazon.
I've walked out of Best Buy empty handed so many times because they don't match 3rd party sellers on Amazon.
@@dannydaw59 right me too
@@dannydaw59 yeah now that I think of it I never really bought anything in best buy.
You guys know Best Buy price matches right? So for those saying amazon got the prices...Best Buy price matches lol not just amazon btw.
Thought everyone knew about that, even faster than amazons 1 day shipping.
This may be correct, but they "Match".... it has to have an identical UPC.... And half the time, the product that you match has a different UPC because best buy requests the manufacturer for a custom UPC or they cover up the UPC with their UPC... I always had to fight them for a price match on an identical Model and version number of... Something..... Like a mouse I tried to buy from them 2 month's ago.... Identical mouse different UPC, legit sticker UPC over the original one. They fight you tooth and nail Everytime. I'm in Canada, maybe they hate Canadians... Idk so I buy from Amazon lol
They don’t price match bh photo
By the time i drive to Bestbuy I waisted $15 dollars on gas and the risk of having an accident and then your car insurance will go up and the more you drive the more you worn out your vehicle. So at the end Bestbuy it will become more expensive.
Spider Hombre it’s had to be sold and shipped and fulfilled by amazon
Reasons Best Buy will not fail :
1) diversified income - not from selling products but from rent received from multitude of vendors that set up mini stores/stalls/booths within the store:Apple, Samsung, lg, Sony and the list goes on. Rent collected whether they makes sales or not.
2) companies pay rent and premiums for shelf space and placement of product on specific location on shelf and in store.
3) best margins on Best Buy in house brands : insignia,dynex and geek squad
4) best in class warranty service and sales.
5) price matching anything shipped and sold by amazon
Etc etc.
I like the convience of Amazon, but man I like the physical item.
Same
@@maverickd.t.l.9749 You can't stop the rise of the machines. EVER. Resistance is futile.
Either way we can't escape capitalism. Doesn't matter if it last forever or not. Capitalism still has some form of commerence no matter what shape or form it takes.
Yeah, most days I rather buy the item in person for a more hands-on experience before buying it.
Bestbuy will survive don’t have to worry about counterfeit items like on amazon
@P. Hamilton Just like the Wish app, everything comes from those fake Chinese market stores. I mean theres new iPhones on there Haha
It’s a shame you have either go through the sellers website to link to amazon or just not buy from third parties all together
@SUAVE VISION TV Nah thats eBay. Amazon is very legit.
@NK Allday
True there are low quality products on AMZ, but if you are a selective shopper, you will find quality.
If you the type to be a sucker for knock off prices and deals , you will get exactly what you pay for: Garbage.
Returns are super EZ with Amazon, which is a plus
Best Buy, the Best in Electronics.
After hearing a woman will take over i have little hope for best buy now. Track record shows that when a woman becomes CEO of a major company the company tanks. Nice having best buy while it lasted but i have little faith it will stay afloat now.
Bestbuy price matches Amazon, so u can get ur items same day, amazon prices. it makes it worth shopping at BB
And fewer options in my experience. Amazon has more items to offer (esp if you're in the US)
H N different story if you are a couch potato playing video games all day
@H N You can order online from Best Buy.
@H N beat buy's price match policy applies to online purchases as well
@H N If you need it tomorrow or later, agreed!
Long live best buy! They have a great product quality aptitude.
Best Buy over Amazon. Lately I been getting lot of china knockoff products from amazon.
Yeah that is also making me move away from Amazon now. Too many fake knockoffs now in Amazon. Even their trash bags are knock offs. Bought a trash bag from Walmart. Bought the same thing from Amazon and it just ripped and was inferior even though they come in the same box.
Alex I quit my prime membership because they doing shady business lately. Never visiting their website again.
technically... I'm willing to bet my socks 90% of items you buy on AMazon or elsewhere is all made in China ... just that you get what you pay for...
@@AlexAnder-rv1gu Yeah but at least an official brand name product has quality checkers at the factory in China and is built to a set standard.
Mostly everything is made from china
That depends. Sears and K-mart went down due to leadership sucking all the money out of the companies. Toys R Us was very solid until a hedge fund got a hold of it and sucked all the money out of it.
Stephen Lang I wish we knew how you learned this insider information
@@MrDiscreet100 Well, he does say sucking twice in the comment...
@@MrDiscreet100 because that is the nature of the vampire squids.
You should hear and examine the CEO of Sears. Modern day legal thief. Screwed Sears so bad and sold off their assets to have himself buy out the company.
It's insane. Like I said CEOs are trash. Gut them and replace them with ai to save money. But the CEOs will never replace themselves. Because they are crooked.
All these stores dying, we cannot loose Best Buy 😤😭
If they don't adapt, they die. It's not just Amazon.
GameStop is closing also, Amazon, Target,Walmart and the New Toys R Us are taking their customers away
in canada best buy is a rip off we call it worst buy
The company is a publicly traded company, and their stock prices are too low and not enough people are buying , it’s not surprising if they go bankrupt
Bestbuy: Pay 100s more for the TV. Amazon: payless and we deliver free even in Canada. Amazon even in Canada treats consumers better
Best Buy is good because you can do in-store pickups. Amazon trucks are loaded outdoors in the elements, so I wouldn't recommend getting expensive electronics etc., from them, this being one of many reasons.
When my mom wants to get an appliance, she says , " Vamos a El Bess Buy" lol
Simon ese
James Bond fr guey
Bess Bay
@@a2smoove460 😎
@@javierjaimerobles3184 😉
Best Buy is doing great now a days. Price matching, shipping etc is great. Same w/ Frys.
The Fry's electronics store in my area is almost dead. It was really sad last time I walked in there. Inventory was next to nothing.
When I buy electronics I want to see it and feel it before I buy it. That's why I love best buy
I was a "blue shirt" for the 2019 Christmas season. They treat their employees amazingly. I was the wifi and headphone guy and it was one of the best jobs I have ever had.
I worked in the warehouse and yeah it was pretty awesome. I work in IT these days but I miss moving all day long delivering TVs, sound bars, and appliances and shipping boxes all day long. I don't know I just miss having something to do literally all day long that wasn't too taxing. My manager was the man at the time and really motivated us to just chill out and get stuff done. If you were full time 188 hours over paid time off was amazing after 1 year for retail all in one go no earning it. Hit one year? Bam theres 5 weeks off for a pretty easy job. Can't really complain after working there man I really enjoyed working with a bunch of nerds like myself.
Hopefully Best Buy sticks around. I like both Amazon and Best Buy.
Best buy is a well run company. Their ability to adapt and change has kept them in the game.
They also get better when they remodel their stores. You also don’t need fo ask anyone for any help if you’re buying things like HDMI cables or the Amazon fire stick.
Sears was cannibalized and left all the employees high and dry
nah sears just has nothing interesting selling anymore. id go into a store as long as they have unique things to sell
Well actually Sears executives walked through the back door with bags money while they loaded up Sears with debt
@George Bran huh??? Explain please
I remember playing frisbee with my big bro with a Fedora hat in sears. Hehe there was nothing interesting in that store.
@@AfricaGeo hes saying vote for Andrew Yang...because hes the only one offering a solution to Amazon and others taking over the markets and cutting jobs with tech.
Everyone knows the real reason best buy is succeeding. One name: Mr. Beast
Who's that?
@@MarioGonzalez-mf2on Mr.beast the youtuber.
He Knows
No lol the customer service is great and you have access to an array of usuable appliances
@@MarioGonzalez-mf2on The AntiChrist... Duhh...
I worked at Best Buy in 2006 and 2007. The CEO at the time Brian Dunn may have been the biggest idiot on the planet and had no clue what he was doing.
he was doing a youn hottie
Andrew Machalek and you did ????
Do they ship product to country like India
@@sureshr7561 No. Their shipping is usually same city shipping with the store
They failed in China though
@@Timbone07 I went to some Facebook post.They told me that they r deal fro (dealers/suppliers) and they can ship to other countries.Is that true
Remember when Amazon Killed Border's books by partnering up with the once small internet shop?
albear972 That was the same for Toys R Us.
Barnes and nobles still exist
@@gabrielpinto9458 yes and if you have a masters in Fine Arts you can get a job as a cashier at Barnes & Nobles..
@@gabrielpinto9458 the 2 Barnes and noble in my area just closed this year. Sad. Border been gone for some time ago.
morefreedomplease What? Lol
I used to work for best buy and all they ever talk about when they first hire you is how they didn't go under in 2012 and how the company values beat amazon
wow
I work at best buy and just started recently and they didn't say anything how it's better than amazon
I love Best Buy because I love being able to go into a store and get expert help. It's one thing to research online, but it's completely another to go into a store and ask questions of employees who know what they're talking about. I spend a whole lot less time comparing and researching now, simply by being able to talk to an actual person and asking the questions that are important to me. That will never get old.
I love that they've become a retailer of all things electronic. Their dedicated brand displays are fantastic. I love the store more now than ever. Was just there today!
CNBC: "How many times can we reuse this stock footage without anyone noticing?"
Me: "Zero"
Yeah some of it is like 8 years old
Yes
I can’t be alone with feeling some kind of satisfaction when pulling up and entering a Best Buy....
I FEEL LIKE I'VE ARRIVED.
the geek squad warranty has saved my butt many times on my laptop and camera purchases.
They have really great customer service They’re always polite and eager to help
100% not only are their prices comparable, but they offer rewards, and the option to get your product immediately. BestBuy should be more worried about Walmart.
Panthers1521
And keep their debt as low as possible
Panthers1521 why Walmart?
@@JamButter123 Walmart has been stepping more and more into electronics. They sell more phones, tablets and computers than ever.
The Electronics section in Walmart is a huge joke ! And let’s not even talk about their customer service !!!
@@acoustic6865 except their employees know almost 0 about electronics.
I went there rude and hides clearance items. A total mess. I only go there if there is a clearance sale. A real one not a fake clearance
I love going to Best Buy. I've purchased ALL my camera gear and drone from Best Buy.
Best Buys just earned me buying a new TV 😎
keepitreal buy me a monitor on your way there 😩😩
The best buy open box is what keeps me going there. On amazon the used section is very confusing, they have different sellers and different return policies. Bestbuy open box is straightforward, their "excellent condition" items are practically new and everything has the same 30-day return period. It's so much cheaper than the new stuff!
BestBuy is a place for first hand experience so you can decide whatever you like a product or not. Home Depot and Lowes will survive Amazon too.
Can’t forget about the amazing geek squad protection! None of that 6$ bs Amazon offers that you have to make a call for just to get transferred to another person and that person transfers you to another person and still wait for them to email you back. Lol what a joke. Never buying that again! Geek squad protection FTW
Eddie lampert looted Sears and Toys R Us was sabotaged. Not good examples.
YES. Lambert is a moron
BestBuy = A big rip off of your time. Took in a device for repair, was told I needed to make an appointment. Made the appointment, came in the following day at the appointment time, and then waited two hours to see someone. Everyone in line waiting was undergoing the same experience i.e. they made an appointment and then had to wait for an hour or more while the service representative went to the back and disappeared. Same thing happened when I returned to pick the device up. BestBuy has a clumsy , inefficient, and rude customer service philosophy or at least our Brownsville BestBuy does. Wouldn't go there if I had another choice for getting my device repaired.
I've gotten just burnt enough by Amazon that I'll be letting my membership go and being done with Amazon.
They are not as cheap as people think once you add in cost of membership.
They can be a big hassle. I think Amazon is going to only get worse.
I stopped buy Amazon because of the knocks off
Totally agree. I don't trust them anymore
I don't trust them either. Too many fakes reviews, counterfeit products, garbage products, and SO MUCH F***ING WAITING. If I want a game that came out super recently, I want it now and don't want to wait 2 weeks for delivery. At Best buy or Walmart or GameStop I can have the game within the hour and be playing it that day. With Amazon, you're waiting at a minimum 2 weeks to play a new game.
5:40 Whew! A 50" plasma TV at 720p for $2299. How far we've come 😂
that’s what I’m saying, TVs are so cheap no
Lmao you can buy a 4K 70in HDR tv at 2299 now
They match amazon prices that's why. Circuit City will be back soon
Geek Squad protection on car audio is clutch! IT geek squad save your money
God Bless
Sometimes, someone put them to the test. Unpluged GPU from PSU at PSU end. and went in to see if they diagnose problem. they said gpu was dead and needed to buy another one
circuit city is already back they have been an online store for a while now lol
Best buy just gives you that old school good feeling of testing out what you buy and the employees are super helpful. My go to for every piece of tech and electronics. Instore or online