@@albertsastre9457 interchangeability seems to be at the very bottom of the list for EMTB builders, but you never know. I think they would rather you buy a whole new bike.
Whether they get paid or whether they are soft to get access I don't know. I do know what the constant gushing and never a criticism makes a large part of their content pretty much worthless. Such a shame as they could be such a valuable resource. Personally I barely watch nowadays.
Can get loads of cubes and mondrakers with the far better Bosch motor for around that price ££££ plus local warranty support which canyon don't offer....
Canyon does offer warranty support, or they wouldnt be in business. Ive had exactly zero problems with my CF8. Not one issue. I bought a new specialized road bike for 4K at a big local shop, it was a lemon, a bad year for shimano 10 speed. (2014) Wouldnt work, wheels were crappo that had to be thrown away......local shop would do zip. Nada. Nothing wrong with the bike. F that.
And if you are okay with online sales and living in europe, check for radon, they are basically cube bikes, but with a even better price point (exclusively made for one online shop), they use bosch motors in general, with cx gen4 you get really great offers, sometimes with fit4 instead of grip2, but thats not necessarily a downside for people who just want to ride and don't want to spend too much time on a perfect setup
Had a really bad experience with Canyon's appalling customer service. I will never buy another Canyon. There are so many other bikes out here to choose from. I chose the Merida e160 700se
Agree. Canyon have terrible after sales care. I’ve found this out the hard way. Bikes are nice but you better get ready for frustration if something goes wrong
@@guyhendo That was my exact experience, but with Specialized. I would never, ever, even consider another Specialized bike. Bike had problems, they denied it, did nothing.
Live in Northern Ireland and Canyon seem to think we're in some far flung outpost and do not post to here !!! Come on Canyon, pull your finger out !!!!
Interesting to see how you can upgrade the Shimano motor if you want, some good spec of Canyon ebike for price, some not bad deals on at moment thanks for episode Embn 😁
@@bradsanders6954 It is for rail. You dont what you are talking about. CFR 7 costs 1k less than the rail i bought and you get full carbon frame, better base specs and also bosch cx line with integrated smart system. You carbon frame with life warranty and local store support which you dont with canyon. Also you you get a ten times better looking bike than spectral in the same pricerange. Now if you look at the top models. New Rail + 9.9 comes only 3k more expensive than highest end spectral and trumps the spectral in components and specs and looks. Is 3k worth that? Opinions, but for me yeah. Bosch cx>shimano any day.
Canyon charges £70 for delivery despite being online only, so surely postage should be included? Also their batteries are proprietary so may be hard to replace in the future. Most of the time the 'from' price just isn't available either. Not saying I wouldn't buy one but this puts me off somewhat
Canyon batteries are Shimano batteries. Not hard to find. No EMTB will be worth owning 7 years down the road, they will be quaint antiques. Worth about zip.
Nope the 720wh & 900wh batteries are Canyon proprietary. The vast majority of ebikes today will still be perfectly good in 7 years but batteries don't last forever so their availability should be good e.g. a standard Shimano battery will more likely be available than any proprietary part
ep8 -> no. Unless it comes with 2-3 extra motors, for when your bike shop manages to get a new one in 2-3-4 months from Shimano. ... every 1000-1500km - if you are lucky.
Buying a canyon is great for getting a cheap bike but you aren't supporting your LBS which is fine when your bike hasnt got any problems but remember that friendly local bike shop might not be so accomodating when you turn to them for help with your broken canyon who you purchased direct from the supplier! Also when you need to update the ep801 software, dont expect that to be free of charge!
@snapcatcherinoz6706 I didn't mean necessarily bad service just that the person who purchased a 4k bike from them might get seen to sooner than a person who has walked in with a bike else where. Don't get me wrong there are positives- the great price but it's important to be aware of the potential negatives.
I've tried 5 shops near me. Poor service or capabilities in all of them. The only thing going through a store would do is safeguard me on sizing. I'm not paying for a product to be shipped to them instead of my door.
@@russellely the main value an LBS has in modern day MTB society is being your advocate and dealing with the manufactures when chit breaks, saving you time and money. They have pull with the reps to get that broken part taken care of under warranty. And chit will break as we all know. I just had a Rockshox Reverb Dropper fail again. LBS took care of it with SRAM and two weeks later its back costing me little time and zero coin. Flipped it on ebay and got a Oneup dropper…wooo. Agreed, if your LBS is worthless kick em to the curb. Most good LBS make their money on service tunes anyway. Things are even being engineered now adays as “no special tools required”. The non value added LBS with become extinct soon.
From what I’ve seen and read, Shimano’s software updates make the performance improvements but with reliability issues and the inflexible hardware service, it’s not currently a great investment 🙄
Buy from your LBS, unfortunately ebikes fail quite a bit, you don't wanna be stuck in online support for weeks without being able to ride your bike. Sucks but pay a lil extra and avoid head aches
Canyon has great e-bikes, no doubt there - and you get a lot for the money. Shimano motors...we can discuss there.Ep8 has very good, natural feeling, everything works fine - but when it dies, then you can have a serious loooong way to get a new one. That is something Shimano must think about. Who wants to wait for month or two for a bike repair? I hope Shimano also improved something with new update for EP801, because first version of a motor was in compare with Bosch, Yamaha, Brose etc...slower, much slower. You could loose 4-5 minutes on a 30 minutes steep uphill. So, all that doesn¨t mean, that EP801 is a bad motor, it could be the best, if they improve speed of repair time and like you said, the new update alredy made it great on preformance too.
There are a lot of Shimano motors for sale on ebay, and elsewhere. Easy to come by. Prices have come down to where a new motor is a better idea than a rebuild. EP8 makes 75 NM, same as many other motors. Try boost mode.
We all know bike manufacturers do not invest in after sales, result, Local bike shops are disconnected and fail. With questionable reliability of new high tech stuff coupled to a 100 year old chain breaking derailleur makes bike shops even more necessary. So many motors now to choose from, yet no unified motor mount, happy with being locked in? Yes guys, things will get better, stand by for E-CVT, super efficient gear-less transmission, less mechanical downtime, something to look forward to!
The trick? Done be a clumsy oaf and break the chain. Learn how to shift, and when to shift. Keep a fresh chain on the bike. The panic over chains is vastly over stated. A new chain is 18.00, 10 minutes to install at most.
Not much would convince me to buy a bike with a Shimano motor. Nothing against the brand, or the drivetrains, I'd have Shimano groupsets and brakes any day. But the stories I've heard about warranty repairs/replacements on the Shimano motors and batteries are far too numerous and shocking to ignore, including waits up to 6 months. Stuff that. A total deal breaker, especially on direct sales brands like canyon. Search the web if you don't believe me.
Obce you had the pleasure to deal with their after market service you never spend a ct anymore with this company. At least that’s my take away from dealing with them in the past
The answer is NO 😂. This turned out to be a pretty underwhelming video. It feels like we’re having Canyons rammed down our throats, just pretending this is editorial content, with minor coverage of some Merida’s. This should have been a video looking at the best deals on the market, I’d have expected 10-20 emtbs from a variety of brands and around 5 different motors. Instead of a video about the EP801. (Being able to upgrade the motor with software is a fair point but this is a small percentage of the market).
I have nothing against e-MTBs, I know someday in the future I will own one, maybe. … but not until the motor reliability and some mounting standards and swap out options are available. I prefer to do all my own maintenance and upgrades, I do not want to have to rely on anyone for issues to be solved… love my local LBS, but mostly because of all the social rides we do with them. 🤘😎
@@JimLacey357 reliability is already here at least for the established brands/technology providing you treat it with a bit of respect. Its not an MTB it cant be treated as one but people insist on pressure washers and storing batteries in stone cold garages. Ive put 5000km on my brose 2.2 in 12 months it still pulls the same sounds the same and the battery still shows 100% which tbh im bloody impressed with after 91 charge cycles Mounting standards and swap outs unfortunatly will never happen even If they raised the EU limit to 20mph i doubt very much us existing 15.5 owners will even get a simple software update even though its as easy as sending an e mail with a few lines of code from the US
@@JamesGoddard-i7s “Reliability is already here at least for the established brands, /technology providing you treat it with a bit of respect.” I’m loyal to Santa Cruz & Specialized, 5 of the 10 MTBs I owned the last 37 years from those two brands. 👍 “It’s not an MTB it can’t be treated as one”: That’s sad to hear, I’m only averaging about 5000km a year now too (was over 7000km a year). I only own 1 bike, it lives on the wall in my living room but I ride it hard. I know a lot of the riders in my area ride all sorts of eMTBs which usually have at least 1 major issue a year, some multiple issues a year… I have issues with my MTB too but can fix them all with in a few hours so I can continue to ride 5 to 7 days a week. Not going to give that up. … but I’m glad to hear you are having good luck with your eMTB. 🤘😎
I’d be careful with this bike as it is ticking time bomb of planned obsolescence’s, once the battery is dead that’s it you can’t get another. Canyon will not sell you a spare
Unless you're doing a massive recharge each day I don't think that's a problem at all, even if you did you'd still have 75%-80% after two years of use. I'll agree that nothing should have non replaceable batteries (is it the case for the bike in this video tho?) , regardless of the use case. Even on mobile phones it should be mandatory to have batteries that ar most requires a screwdriver to be replaced
according to the law of the European Union, every electric bicycle manufacturer must provide all spare parts for a minimum of six years, and this includes the battery as well.
@@Chops00 50k on an e bike is better for you than 20k on a normal bike. You mtb’ers stop for a rest every few km e mtb riders sustain high heart rates for hours
Some EMTB riders must be frustrated dirt bike riders, if you want POWER, Get some power, get a quiet smooth easy to ride 300 XCW KTM. But seriously Ive had a Canyon Spectral ON CF8 with the regular CF8 motor, if there's a problem I havent seen it. Can run boost mode for 4 hours yee hawing around up mountains. It works great just as delivered. The power, is in your legs. I ride amish road/gravel/mt bike much more than EMTB. Im happy to supply power. Your results may vary. (one thing with all these EMTB's? keep them out of the water) Friends have shown water to be a serious nemesis of these expensive things. Unlike a dirtbike.
Great video! 👏🏻🥰🌹🥂🇧🇻 I bought this bike last summer and I have mixed feelings about it... I love the bike, no doubt about it but..... Shimano support sucks in the EU. My battery has been made by TrendPower (some Chinese company) and it lasted for 500km! 🤬😤🙄😒🫤 My season 2024 has ended as I live way above the Arctic Circle in Norway and I didn't ride the e-bike at all.. My warranty claim has been approved by Shimano and Canyon but nothing has been delivered to me... Still waiting for a new battery......... 🙄😒🫤
Do you know of any bikes with the old Ep801 motor at a steal of a price that this upgrade applies to?!
Centurion No Pogo F3000i with Di2 for 4500€
Hi, can i change the Ep8 at ep801 in this bike? I boutgh this bike whit the old ep8 in 2022. thanks
@@embn what do you mean with "the old ep801" ? Or are you just refering to the 4.3.2 Software upgrade?
@@embn do you have a link to this bike? Thanks
@@albertsastre9457 interchangeability seems to be at the very bottom of the list for EMTB builders, but you never know. I think they would rather you buy a whole new bike.
Yet another ad for Canyon who obviously pay for these videos, at least be honest with your audience.
Whether they get paid or whether they are soft to get access I don't know. I do know what the constant gushing and never a criticism makes a large part of their content pretty much worthless. Such a shame as they could be such a valuable resource.
Personally I barely watch nowadays.
Couldn’t agree more.
Can get loads of cubes and mondrakers with the far better Bosch motor for around that price ££££ plus local warranty support which canyon don't offer....
Canyon does offer warranty support, or they wouldnt be in business. Ive had exactly zero problems with my CF8.
Not one issue. I bought a new specialized road bike for 4K at a big local shop, it was a lemon, a bad year for shimano 10 speed. (2014) Wouldnt work, wheels were crappo that had to be thrown away......local shop would do zip.
Nada. Nothing wrong with the bike. F that.
And if you are okay with online sales and living in europe, check for radon, they are basically cube bikes, but with a even better price point (exclusively made for one online shop), they use bosch motors in general, with cx gen4 you get really great offers, sometimes with fit4 instead of grip2, but thats not necessarily a downside for people who just want to ride and don't want to spend too much time on a perfect setup
Had a really bad experience with Canyon's appalling customer service. I will never buy another Canyon. There are so many other bikes out here to choose from. I chose the Merida e160 700se
Agree. Canyon have terrible after sales care. I’ve found this out the hard way. Bikes are nice but you better get ready for frustration if something goes wrong
@@guyhendo That was my exact experience, but with Specialized. I would never, ever, even consider another Specialized bike. Bike had problems, they denied it, did nothing.
Live in Northern Ireland and Canyon seem to think we're in some far flung outpost and do not post to here !!! Come on Canyon, pull your finger out !!!!
I have a spectral on and torque on. Fantastic bikes. These bikes out price anything else out there, with the performance to back it up.
Great until there is an issue with it and you have to deal with online support. Personally I stick with bike shops.
This is why i ended up with a Levo, i wanted the torque ON but there was no way to even bounce one around a bike shop
💯% agree with both of you. Sod Shimano motors, sod direct sales brands.
...but there's a big issue with the Spectral:ON, their batteries cracking at the brass mounting points.
Interesting to see how you can upgrade the Shimano motor if you want, some good spec of Canyon ebike for price, some not bad deals on at moment thanks for episode Embn 😁
I got my Trek rail 9.8 Gx axs generation 4 on sale for 6500 dollar in lava red with cx line 750w. What a bike it is.
6500 is not a bargain bike what so ever. It had better work well.
@@bradsanders6954 for rail it is.
@@bradsanders6954 It is for rail. You dont what you are talking about. CFR 7 costs 1k less than the rail i bought and you get full carbon frame, better base specs and also bosch cx line with integrated smart system. You carbon frame with life warranty and local store support which you dont with canyon. Also you you get a ten times better looking bike than spectral in the same pricerange.
Now if you look at the top models. New Rail + 9.9 comes only 3k more expensive than highest end spectral and trumps the spectral in components and specs and looks. Is 3k worth that? Opinions, but for me yeah. Bosch cx>shimano any day.
Canyon charges £70 for delivery despite being online only, so surely postage should be included? Also their batteries are proprietary so may be hard to replace in the future. Most of the time the 'from' price just isn't available either. Not saying I wouldn't buy one but this puts me off somewhat
Canyon batteries are Shimano batteries. Not hard to find.
No EMTB will be worth owning 7 years down the road, they will be quaint antiques. Worth about zip.
@@bradsanders6954 the 720wh and 900wh batteries are Canyon proprietary, not Shimano standard batteries
Nope the 720wh & 900wh batteries are Canyon proprietary. The vast majority of ebikes today will still be perfectly good in 7 years but batteries don't last forever so their availability should be good e.g. a standard Shimano battery will more likely be available than any proprietary part
ep8 -> no. Unless it comes with 2-3 extra motors, for when your bike shop manages to get a new one in 2-3-4 months from Shimano. ... every 1000-1500km - if you are lucky.
Buying a canyon is great for getting a cheap bike but you aren't supporting your LBS which is fine when your bike hasnt got any problems but remember that friendly local bike shop might not be so accomodating when you turn to them for help with your broken canyon who you purchased direct from the supplier!
Also when you need to update the ep801 software, dont expect that to be free of charge!
Word
Jeez it’s 2024. Get over it. If shops give bad service to customers with direct sale bikes than they deserve to fail.
@snapcatcherinoz6706 I didn't mean necessarily bad service just that the person who purchased a 4k bike from them might get seen to sooner than a person who has walked in with a bike else where.
Don't get me wrong there are positives- the great price but it's important to be aware of the potential negatives.
I've tried 5 shops near me. Poor service or capabilities in all of them. The only thing going through a store would do is safeguard me on sizing. I'm not paying for a product to be shipped to them instead of my door.
@@russellely the main value an LBS has in modern day MTB society is being your advocate and dealing with the manufactures when chit breaks, saving you time and money. They have pull with the reps to get that broken part taken care of under warranty. And chit will break as we all know. I just had a Rockshox Reverb Dropper fail again. LBS took care of it with SRAM and two weeks later its back costing me little time and zero coin. Flipped it on ebay and got a Oneup dropper…wooo. Agreed, if your LBS is worthless kick em to the curb. Most good LBS make their money on service tunes anyway. Things are even being engineered now adays as “no special tools required”. The non value added LBS with become extinct soon.
ok, so do you have some links where to buy this for 3900€ ?
From what I’ve seen and read, Shimano’s software updates make the performance improvements but with reliability issues and the inflexible hardware service, it’s not currently a great investment 🙄
Buy from your LBS, unfortunately ebikes fail quite a bit, you don't wanna be stuck in online support for weeks without being able to ride your bike. Sucks but pay a lil extra and avoid head aches
Canyon has great e-bikes, no doubt there - and you get a lot for the money. Shimano motors...we can discuss there.Ep8 has very good, natural feeling, everything works fine - but when it dies, then you can have a serious loooong way to get a new one. That is something Shimano must think about. Who wants to wait for month or two for a bike repair? I hope Shimano also improved something with new update for EP801, because first version of a motor was in compare with Bosch, Yamaha, Brose etc...slower, much slower. You could loose 4-5 minutes on a 30 minutes steep uphill. So, all that doesn¨t mean, that EP801 is a bad motor, it could be the best, if they improve speed of repair time and like you said, the new update alredy made it great on preformance too.
There are a lot of Shimano motors for sale on ebay, and elsewhere. Easy to come by.
Prices have come down to where a new motor is a better idea than a rebuild.
EP8 makes 75 NM, same as many other motors. Try boost mode.
We all know bike manufacturers do not invest in after sales, result, Local bike shops are disconnected and fail. With questionable reliability of new high tech stuff coupled to a 100 year old chain breaking derailleur makes bike shops even more necessary. So many motors now to choose from, yet no unified motor mount, happy with being locked in? Yes guys, things will get better, stand by for E-CVT, super efficient gear-less transmission, less mechanical downtime, something to look forward to!
The trick? Done be a clumsy oaf and break the chain. Learn how to shift, and when to shift.
Keep a fresh chain on the bike. The panic over chains is vastly over stated. A new chain is 18.00, 10 minutes to install at most.
No thanks. But keep driving prices down Canyon!
I tried the ep801 on a propain and i thought it was incredibly draggy. If i turned the motor off i couldnt get past 7kph
Not much would convince me to buy a bike with a Shimano motor. Nothing against the brand, or the drivetrains, I'd have Shimano groupsets and brakes any day. But the stories I've heard about warranty repairs/replacements on the Shimano motors and batteries are far too numerous and shocking to ignore, including waits up to 6 months. Stuff that. A total deal breaker, especially on direct sales brands like canyon. Search the web if you don't believe me.
Obce you had the pleasure to deal with their after market service you never spend a ct anymore with this company. At least that’s my take away from dealing with them in the past
This seems to be an advert for Shimano.. paid for by Shimano?
Nahhhh!!!!! AMFLOW.
Would of bought one if they could get them into Australia 🤦
The answer is NO 😂. This turned out to be a pretty underwhelming video. It feels like we’re having Canyons rammed down our throats, just pretending this is editorial content, with minor coverage of some Merida’s. This should have been a video looking at the best deals on the market, I’d have expected 10-20 emtbs from a variety of brands and around 5 different motors. Instead of a video about the EP801. (Being able to upgrade the motor with software is a fair point but this is a small percentage of the market).
I have nothing against e-MTBs, I know someday in the future I will own one, maybe.
… but not until the motor reliability and some mounting standards and swap out options are available.
I prefer to do all my own maintenance and upgrades, I do not want to have to rely on anyone for issues to be solved… love my local LBS, but mostly because of all the social rides we do with them. 🤘😎
@@JimLacey357 reliability is already here at least for the established brands/technology providing you treat it with a bit of respect. Its not an MTB it cant be treated as one but people insist on pressure washers and storing batteries in stone cold garages. Ive put 5000km on my brose 2.2 in 12 months it still pulls the same sounds the same and the battery still shows 100% which tbh im bloody impressed with after 91 charge cycles
Mounting standards and swap outs unfortunatly will never happen even If they raised the EU limit to 20mph i doubt very much us existing 15.5 owners will even get a simple software update even though its as easy as sending an e mail with a few lines of code from the US
@@JamesGoddard-i7s “Reliability is already here at least for the established brands,
/technology providing you treat it with a bit of respect.”
I’m loyal to Santa Cruz & Specialized, 5 of the 10 MTBs I owned the last 37 years from those two brands. 👍
“It’s not an MTB it can’t be treated as one”:
That’s sad to hear, I’m only averaging about 5000km a year now too (was over 7000km a year). I only own 1 bike, it lives on the wall in my living room but I ride it hard. I know a lot of the riders in my area ride all sorts of eMTBs which usually have at least 1 major issue a year, some multiple issues a year… I have issues with my MTB too but can fix them all with in a few hours so I can continue to ride 5 to 7 days a week. Not going to give that up.
… but I’m glad to hear you are having good luck with your eMTB. 🤘😎
I’d be careful with this bike as it is ticking time bomb of planned obsolescence’s, once the battery is dead that’s it you can’t get another. Canyon will not sell you a spare
You can buy spare batteries from canyons website
@@oxygencubenot now you can’t
Unless you're doing a massive recharge each day I don't think that's a problem at all, even if you did you'd still have 75%-80% after two years of use.
I'll agree that nothing should have non replaceable batteries (is it the case for the bike in this video tho?) , regardless of the use case. Even on mobile phones it should be mandatory to have batteries that ar most requires a screwdriver to be replaced
@@SB-dv8ihah yes 900w are sold out on euro website. Available in the US though.
according to the law of the European Union, every electric bicycle manufacturer must provide all spare parts for a minimum of six years, and this includes the battery as well.
But then you own a canyon.......
why would anyone ride such a heavy bike
@@jonathand3842 apply some torque and the weight is irrelevant thats how a 70kg guy can throw around a 200kg motorbike
Working on your fitness and riding a normal bike is better for medical bills, life expectancy, and the bike itself.
@@Chops00 50k on an e bike is better for you than 20k on a normal bike. You mtb’ers stop for a rest every few km e mtb riders sustain high heart rates for hours
Some EMTB riders must be frustrated dirt bike riders, if you want POWER, Get some power, get a quiet smooth easy to ride 300 XCW KTM.
But seriously Ive had a Canyon Spectral ON CF8 with the regular CF8 motor, if there's a problem I havent seen it. Can run boost mode for 4 hours yee hawing around up mountains. It works great just as delivered. The power, is in your legs.
I ride amish road/gravel/mt bike much more than EMTB. Im happy to supply power. Your results may vary.
(one thing with all these EMTB's? keep them out of the water) Friends have shown water to be a serious nemesis of these expensive things.
Unlike a dirtbike.
Ill stick with my 1440wh battery and 160nm torque
Great video! 👏🏻🥰🌹🥂🇧🇻
I bought this bike last summer and I have mixed feelings about it... I love the bike, no doubt about it but..... Shimano support sucks in the EU. My battery has been made by TrendPower (some Chinese company) and it lasted for 500km! 🤬😤🙄😒🫤 My season 2024 has ended as I live way above the Arctic Circle in Norway and I didn't ride the e-bike at all.. My warranty claim has been approved by Shimano and Canyon but nothing has been delivered to me... Still waiting for a new battery......... 🙄😒🫤
Like this comment if you had enough of these Canyon ads 🤌🏼
Haibike lyke cf10 now 3600 euro, cf 11 4400 euro.....sadesportdotsk