Worked for Ranger Boats in early 2000. Randy Hopper ran it at this time. Quality and perfection were a must. We only built Rangers at the time. The company was sold to Platinum Equity a few years later and we started producing Stratos and Triton boats and everything was still built by the same standards. I believe when Johnny Morris bought Ranger Boats and forced Randy Hopper and Keith Daffron out is when the quality went down. Most of the seasoned employees left and went to work for Vexus Boats that is ran by Hopper and Daffron.
Good issues got worked out. Think about this.. It's not Bass Pro Shops it's the people. Employees these days are just lazy and short cutters. You see that at any business. The same one that didn't properly address your issues are the ones that will go crazy when someone treats them that way. What goes around comes around. If you have a job do it to your best ability if you can't get another job.
Very true! I’m not a fan of this but a few people were let go from basspro for this fiasco. The world moves too fast now and people treat their jobs like a hustle. Thanks for the comment
Gotta disagree, definitely on bass pro shops and how their customer service past the employees you physically deal with goes. The higher ups try to give you the least help with any issues/warranty work
very true! customer service these days doesnt exist. ppl have jobs but dont wana work! theyd rather collect a paycheck n never have to do anything to get it. thats about 95% of the young generation! there are some out there who give 110% but not enough! you cant pick up slack if youre busy doing your co workers job for them. come on entitled ppl do your job n put your cell phones away. its annoying at best for me to wait for your video or phone call to end. if im looking for customer service and youre a customer service representative i expect you to earn your pay just like i had to so i could buy stuff n keep you employed!!!
i purchased a 2019 nitro z20 right off the show room floor, purchased the warranties, tongue to motor package, thought everything was covered, took it out to the lake and the first thing i noticed was non of the gages worked on the console. the power poles would only go down half way then only one would come back up, those were covered on the warranty, however, the burned out trailer lights are not covered under the warranty. yup boat spent more time at the repair shop then in the water that first year. but i'm happy with the boat in general now that the bugs have been worked out i think bps could have tested the boat and trailer before selling it to me.
I bought a 2020 z19 from pros choice marine. First time I started to break in the outboard an alarm went off, took it to Cabela’s cause it was closer and they’re a Mercury dealer too. Got that fixed under warranty. Boat ran great. Couple of months later the control panel for the livewells went bad bilge livewells didn’t work. Took it back to Cabela’s cause it’s closer to my house. Got it fixed. Year in got a stress crack on the top cap on the passenger side. Took it to pros choice got that fixed under warranty. Just the little things. But what finally got me was the trailer cross member cracked right at the tie downs. I was done. Sold it and got a Phoenix but glad you like your nitro. My z19 was easy to drive and very fishable but just to many issues for a new 2 year old boat.
I bought a 2021 Ranger RB 200. It was supposed to be an upgrade from my 2008 Tracker V 18. I’m a Crappie fisherman so I don’t need $100,000 boat. The 2021 had to be returned to the factory because of many issues. They gave me a 2023 with the exact same issues. It was not checked for quality when it left the factory. White River builds fast and expects dealers to fix them to not leak and to perform. Many dealers have poor quality mechanics that do not stay in one place long. These quality issues mean your boat goes back and forth to the shop. I am 65 years old and I am one of the sportsman that made Johnny Morris a 8.5 billionaire. He has turned his back on the working people and show boats all his professional sportsman to create more sales. If you call Ranger customer service, you will understand all the negative comments below. Yours truly, Still trying to stop my Ranger from leaking 3 years later.
my brand new ranger (waited 4 months to get) has been back at the dealer for a warranty repairs for over a month now---expected better from ranger but should have known better. the gel coat has some serious blemishes. I have not even put gas in it yet!! expected better from a ranger but should have known better since owned by the white river now!! NOTHNG BUT BASSCATS GOING FORWARD
Yea buddy I was gonna say, they are the same company that makes nitro. Bass pro basically owns ranger now. Ranger used to be THE. MOVE! Lol hope It works out
You think you had trouble. we bought a new Bayliner in 1998 and the transom broke loose while we was on the lake. This boat was 4 months old. it took us 18 months to get it back from the dealer after they replaced the full hull on it. sold it as soon as we got it back.
I have a 2021 Covid-19 boat, its a Skeeter ZX150. Ive actually worked on it more than ive fished out of it. Its been back to the manufacture at 8 months old, humminbird graph problems, my Minn Kota trolling motor is in the repair shop as i type, now their is a problem with my Minn Kota 3 bank charger, the rear pole light was not wired, was just loose wires, my water pressure gage doesn’t work, the plastic under the dash is hanging down for some reason, my dealer is a POS, battery problems that they wouldn’t trade out, carpet coming loose in the rod storage compartments. At this point im starting to fix the problems myself even tho i have a one year waranty left until October.
@@onealbassfishin yep and the bad thing is they keep getting more expensive year after year and i guess the quality stays the same? If i had to do it over again i might would try bass cat. I tried to order one in August 2021 and was told i prob wouldn’t get the boat until June 2022 so i decided to go with the Skeeter, the skeeter dealer was abt 20 min drive, the bass cat dealer was around 1 hour drive.
@@onealbassfishin yeah same here buddy! My life has turned out that way. Im about to take the boat in for the water pressure gage, if anything else happens to this boat im going to start looking into the “Lemon” Law’s in my state.
Here’s the real scoop with BPS… my sister was their TOP employee… not of her store or her district or state, but the #1 employee of the entire company! I say this so that my words are heeded intimately. The DESIGN & ENGINEERING of all their boats are incredibly outstanding on all fronts. The problem lies in the manufacturing. You see, Mr. Morris wants to produce expensive and way overpriced boats to turn the biggest profits in the entire industry, and to do so, employees are instructed to use less materials, both resin or fiberglass, or both! As such, pretty much every boat they’ve made in the last 30 years has presented with problems varying from somewhat serious to extremely serious, and most of them leave you dumbfounded. I can’t tell you how many Mako hatch doors she’d have in their service department that cracked when they were stepped on and when the customer brings them in, all they see is that they flex under load and cracks form on the inside. What they never get to see is when the employees cut the inner gel coat lining, the raw fiberglass sheet(s) either have extremely little resin so it only wet the outer most layer(s) or in many cases, no resin was used at all because the entire hatch has a gel coat that’s a little more than .125”. My sister delivered boats to professional athletes from MLB, the NFL, NHL, and the NBA and they all had problems with their boats. Even their pro anglers who they give new boats to every year has these same issues, which is telling, that if they’re willing to do that with their own Pro-Staffers, what chance does a regular joe off the street have? This is prevalent on ALL their boats. When Mr Morris purchased Ranger, he told them they were to follow those same build practices and with many employees being their for decades, a few from the day they opened, they were appalled at what they were told and they said there was no way they were going to build boats that way because Ranger builds QUALITY boats, and they were told well, that’s the old way and from now on you will build them how I say. The employees all looked at one another and most of them quit on the spot because they refused to conform to building boats they knew were junk. Nitro Boats are built the exact same way. Take my advice and sell that thing as quickly as you can and never look back, or buy a pre BPS Ranger or something built the right way, and not overpriced Phoenix or the like that are Chop Gun built junk! Do some research and buy from a brand that lays down complete sheets of raw fiberglass or/and Kevlar and properly saturates it all utilizing the appropriate amount of resin. Such boats last so long you can hand them down to future generations because they’re built like tanks! Ranger, Stratos, pre, 2004 Skeeter, Champion, and many others. Good luck to you and I hope this helps everyone who’s thinking about wasting their money on a boat built by BPS.
Buy Lunds. Built by hand right here in northern MN. Except larger fiberglass boats. The hulls are made in Mexico.....but the rest is still done here.....this is where I worked before I started doing 2 guided trip per week....now I only use my pro guide or adventurer depending on lake size.....for example lake vermilion yesterday is one of MN larger lakes so I used my pro guide with a 125 hp tiller.....spider lake in Itasca where it's a 45 min drive down a dirt road I travel a bit lighter and it's a much smaller hidden lake. But you will catch a bass or northern every 3 or 5 casts lol even if your a first timer.....my 16 ft adventurer with a 60 HP tiller was my first new boat. And great for beginners....
I would stay clear from skeeter as well. New sub here and i posted my problems for you guys in the top of the comments 👆🏻👆🏻The last boat i had was a 1995 Nitro, the boat was solid but the Johnson engine was crap. I had lost it during a divorce in 2008 and now i could finally get out of the hole i was in and buy a new bass boat in 2021, and now the Yamaha engine is solid and the boat and “Outdated” humminbird equipment factory installed is junk! Including the Minn Kota TM.
Uhhh, Morris isn't involved and hasn't been for YEARS. He's a face for the advertisements. Sorry. Even back when I was there...he was but a small piece of the LLC.
I don't even shop at bass pro anymore. Bought a pole and it didn't last a week before it snapped mid cast. Their service is slow AF. They are worst than Walmart when it comes to opening registers. The only boats they have for sale at the one near me have their boats list 40k+. They don't sell the cheaper boats. There are way too many mom and pop fishing shops around to give some corporate company money that isn't deserving.
I bought a 2022 Tracker Traga Tournament Edition V-19 in August and so far so good. Still waiting on the boat registration to come in but I have 45 days before there is an issue. We seem to have a good repair shop here in Rossfrod, Ohio. They seem to do a lot of work on other manufacturers boats and I haven't heard anything bad about them. Just like automobiles, your dealer will either make you happy or piss you off. Glad to hear you like the boat and they finally got everything taken care of.
Just bought a Ranger. Have had a few minor issues and things that were missing from my original order and defects that they had to address. Didn’t use bass pro shop but since these guys are all by WRM it’s similar frustration. I had a Nitro prior to my boat now it was a good boat!
Bass Pro Shop as a multi billion dollar company just as well as white water. I purchased a 2022 Z20 Pro Package. I had my boat for about 2 months I would say I decided to wash and wax it. That’s when he’ll broke loose. Show room floor boat has 20 plus air voids wholes all around my boat. They even used touch up paint to try and cover it up. My live well hose was broken so the back of my boat was filling up with water as I used it. Yes I about sink the boat before I figured out the problem. I have replaced barons 3 times in a year of having it. You can actually take your finger nail and chip off pieces of the boat, it will just crumble in your hand like cereal. My trailer sounds like a bag of cans when I’m pulling it down the road, just sounds horrible. So white water said send it to our shop and we will fix the issues with the hull. If you just brought a boat for almost 70K I’m sure you wouldn’t want it patched up. So I can’t get my money back nor will they give me another boat to replace the defective one I purchased. I can go on and on about this story behind this boat but I’m not! Stay away from any tracker marine, bass pro, or further more Johnny Morris products!
Hey pal I just bought a z17 im.having the same issues with it that you have had. My fender broke loose on a trip back from lake Norman to.west virginia. And it's blew two graphs up front and I just thought it was my wiring was not right but seeing this I don't think it was. I didn't purchase mine from bass pro but they are a bass pro manufacturer seller. Thanks for exposure of this for nitro owners .
I agree with you 100%, It's the customer service that lacks,I blew a power pack on my 250xp and it was under warranty,they replaced it and it never ran as fast as it did before it blew I lost about 20 mile an hour and they said due to scratches on the bottom of the boat it would never reach those speeds again and no one would help me ,so I just lived with it . Love the boat ,dislike the service after the purchase.thanks Thomas
Wow, that’s BS… So there is a trim pin on these new Mercs that control the speed of the boat. Those have to be calibrated to match HP given to trim tilt. I bet you 10 bucks, all you have to do is have that pin calibrated. This is a problem that the XP’s are having and I had that issue.
I purchased my bass tracker from a local Marine dealer. They do this stuff day in and day out and originally I have my pre-order for the boat at a Bass pro shops. I had transfer to local dealer and I'm so very happy I did
KVD gets a new boat every year. My advice is if your planning to keep that boat for more than 5-6 years that trailer will need replaced again. Closed tubing framed trailers dunked into water will rust from the inside out!!! Better brands use C channel frame so paint can coat all services.
I will keep that in mind. Yes I know Kevin VanDam gets a new boat every year, but I understand that all of these problems happened the first two months I owned the boat
Let me guess, BPS in Manteca? I will say this, I moved from the Central Valley CA to the Seattle area and got my Z19 from Cabelas up here. I bought my Tracker in Manteca (it was a nightmare) and man its night and day! Much better experience!
Dude, your boat is beautiful. If you love it, that’s all that matters. Glad all your issues were resolved. Now, get out there and win some more tournaments and make some memories! 🙂
I had a Z17 for a couple seasons. Then I jumped to Triton and now ranger. All three are great little rigs. Not one stands out from the other. Especially in the 17’ class. When you get into the bigger boats and bigger motors the differences start to stand out and some more significant than others. If I was to give someone my advise or my hindsight in the 17 footers. You cannot go wrong with any of the top brands. Max out the HP if possible, choose your personal electronics if possible and the best trolling motor. Gitter done!
I have watched BPS grow from a tackle store in the liquor store into the giant it is today. It used to have pretty much top of the line products but everything has been cheapened including their boats. Even Ranger isn't what they used to be. In other words I'm not a big Johnny fan and alot of us from the area feel the same way.
I went in to buy a 2022 Z20. They said they take trade ins. I brought my boat, they made me wait two weeks only to offer me half value for my trade in (35k) I sold my boat in two days for 72k and am now I'm in 2022 phoenix 920 elite.
I feel your pain I have the z19 and nothing but issues. I blame the manufacturer and quality control at the factory. My bass pro has tried to help me but it's annoying to spend that kind of money and having issues. My bass pro sales people were incompetent and I knew more about the boat than they did. It was so very frustrating.
Ordered my classic new in 2019, didn't custom order it because I wanted the cost to stay down. The communication from BPS was nonexistent as soon as I handed the $400 order papers over. I was told 4-6 weeks and it took 16 weeks total just to get the boat in. They also didn't lock the tie down straps before I left so being a first time boat buyer then, I was definitely not in the habit of checking everything like I am now. You'd also hope "professionals" might check that before a customer leaves. I'm with you, never buying another boat from BPS
Wow! Congrats on the tournament win! I appreciate the attitude of as long as they make it right I'm good. I'm the same way, but I do pause at the point of the fender flying off on the drive home from delivery. I think that warrants a U turn and "deliver" it back to the dealer. As you say everything is hindsight now as far as the coulda /shoulda done this or that. I guess the moral of the story is if you do decide to buy a boat from Bass Pro, go over it with a fine tooth comb before accepting delivery and taking it off their lot. I don't know how their payment / delivery is set up of when you pay and how much, but I think they've earned enough of a bad reputation you don't sign the last paperwork on the loan / or hand over your certified check until it's delivered and you inspect it.
Yeah, man. I think my problem was, this was my first brand new boat and my excitement took over my decision-making. You are 100% correct that as soon as that fender fell off, it should’ve went back to Bass Pro. I think the point of these Bass Pro shop videos that I made, all sums up to “don’t let your excitement blind you from returning a boat”
Similar experience, similar viewpoints. And believe it or not; had a trailer issue as soon as I pulled it off the lot. Tracker 175, did a review myself. A shame
@@onealbassfishin corporate company that has gotten too big for its own good. Customer service always goes down the drain. I have a Ranger fiberglass these days. Small dealer that prides on customer service. I wouldn’t hesitate on getting a nitro from them either, might get a z20 someday
@@onealbassfishin yep, the quality control is still significantly better on the rangers compared to the trackers or nitros though. This isn’t a knock on the mega company, but Nissan doesn’t build a Sentra and it falls apart in one year
Thanks for the video. I'm crossing my fingers and toes as I wait for a new RT188P to be built for me. I sure won't get rid of my 89 Tracker DV-17 until I feel all the bugs are worked out of the new boat. I'm not going to get caught bank fishing during the bass spawn here in Florida!
I had a similar experience it’s been a chit show but now that all the bugs have been addressed I love my z19 but brand new boat it was disappointing when my boat was in the shop
I used Star Brite fiberglass wash. Oh I’m sure things will pop up. That’s just boat life lol. But thank you for the good vibes. Thanks for the comment!
As a bank fisherman who has always envied boat anglers, this kinda makes me feel slightly better lol. Not that I enjoy anyone else's frustration, but it kinda makes me realize how much of a headache it can be, and I don't know if I need that in my life. Think I'll stick to casting from shore :).
Im sorry for all your issues but my experience with BP is 180 out from you. I bought a 2021 Z18 pro from my local BP. #1, if I had the issues you had when the boat showed up I simply would not have accepted delivery. You would be amazed how quickly issues are resolved when the store needs to collect $50K & doesn’t … you also have to be aware of what things are installed at your local BP vs what the Factory (White river marine) does. First time out with my new boat the engine would not go to full power. Stopped by on my way home from the lake & they put it in the bay immediately & the next day my boat was ready. I had an issue that I caused about 8 months in & they got it covered under warranty. During the trailer bearing recall swap they noticed my bearings seals had started to leak. Trailer was 4 months out of warranty & they got WR to cover it under that recall warranty at zero cost to me. the main difference ? I have spent a lot of effort to build a great relationship with the service dept head & shop manager. I always give them stellar reviews which is a BIG deal for employees & the dept as a whole & since I’m on the water all the time we talk about where to go on the local lakes … just say’s. Check out MikeyBalzz fishing YT channel. He purchased a new 2022 Z20 & just gushes about it - again, he spent a lot of time building a great relationship with his local BP guys …
I’m in sales. It’s my career. I think that is what played a huge role in how I handle things. I’ve always hated people canceling a huge contract over small issues. If you read the bass majority of these comments on here, pretty much 90% say bp sucks and have dealt with something similar.
@@onealbassfishin well i didn’t say to cancel the contract - just make them deliver what you contracted for BEFORE you accept delivery. 90% of some dudes commenting on a YT channel who just love to bitch is not exactly what I would use to make a $50K purchase. It’s human nature that people who are happy about something rarely comment - it’s usually just the negative ones. I’ve talked to guys who bought $90K Skeeters & had issues too.
I’ve noticed Bass Pro coming customer service is horrible. I wanted to take my Nitro there to get it winterized last year and was told there was a 4 month waiting list. My response was oh okay, so do you notify me when should bring it in. And there response was no we will keep it here until we complete the work. I’ve also noticed since there’s no real retail competition in Maryland, they seem not too care. When Arundel Mills Bass Pro first open they kept shelves stock, customer service was a lot better.
I worked for Bass Pro as did the wife. It is about fast numbers, push ...... push ..... push go , go , go , go we would run boats knowing full well they were wrong or parts missing off the run. Shove it to the yard, tag it, flag it they can go find it later to fix or make it right. The inspectors totally missed a drill hole through the hull - from a new guy using drill bits that were way too long. Thankfully someone did catch it and found and repaired all the hulls by welding the holes closed. But holy cow the stuff that was done to boats for the sake of hitting daily production numbers.
Man that is insane! I really do appreciate the comment in the insight. It definitely seem like an assembly line, send it out fix it later type of vibe.
I have same boat 2020 I’ve also had many issues and I also think nitro/white whatever needs to step up better on the trailers and boats….with that said agree also it’s a nice boat
I wonder if a Kevin van dams xd crank bait skins are splitting at the 12 o' clock like mine ..worthless they lost a good customer (I lose alot during the year) also banged a 3 hook jerk bait of a rock and it broke in half never done that before
I love my 2020 Z20. The BPS boat service department is great, I’m not a fan of the personal in the parts department. It seems like they act like you are bothering them every time you talk to them.
Never owned a boat but am shopping for one and will buy before spring gets here and I’ve shopped every boat from basstracker, nitro, ranger to you name it. If it’s in Louisiana if put my eyes and hands on it and have tested half of them. Nitro is by far less expensive than the top tier and I’d have zero hesitation in buying one. I’ve heard negative comments galore about Nitro and most of the people that have commented, about 97%, have never owned one, and the guys I know that own nitro have nothing but good things to say. They’ve told me that there was a couple minor things that needed fixing but 2 friends said their Rangers had the same amount of problems if not more. I’ve settled on a gator trax because aluminum holds up better in these parts and gel coats on fiber take a beating in south Louisiana, but if I went with a fiberglass boat, Nitro would’ve been in my top 3 and it would’ve most likely be in my driveway. I love mercury from being on my friends boats, solid and fast as hell. That’s my 2 cents anyway.
Nitro, Ranger, and triton are all manufactured by Bass Pro’s “White River Marine Group.” All the same. This is my second nitro. And I bought this nitro no only because of the slick shape and wide deck, but also because of the price. The new nitros are about $15,000 more than my 2021. With all my upgrades the boat was $46,000 out the door. The floor model in sanjose, ca is $46,000 lol. I’m super happy I bought mine when I did.
Just recommend maybe another dealer. But also I bought the boat in the heart of Covid. I bet that didn’t help. Good luck though. Nitros are a great boat
I’m guessing you’re not a tournament bass fisherman. You wouldn’t have commented such ignorance. Yesterday I came in 4th in a 50 boat tournament. The guys who drove “fast” for 45 minutes to get to a part of the river, cashed a check. The guys who stayed local (slow) didn’t. Numbers don’t lie. But hey, thanks for thinking you know everything about something you don’t do 👍
First time ever seeing a video from you. You seem like a very patient and reasonable dude the way you handled this situation! Sweet boat at the end of the day. Cheers.
Was just catching this as I happen to be in the market for a boat, and you missed a 4th type of guy... for as much as these things cost, if it wasn't 100% to spec, it would've never been hooked up to my truck to begin with. Period. I'm a bit older than you, and I've been down this path before... hope and $2 will buy you a cup of coffee. If you accept delivery, all they're going to do is string you along... make it right before I take it. I know you wanted it, and wanted to get it out, but the patience is worth it. I am glad it all eventually worked out for you.
Don't think I've ever bought a boat that didn't come with some gremlins. If you really want to be frustrated with a new purchase go buy an RV. You'll either learn to fix things on your own or want to choke slam the service department where you bought it. My latest Triton they didn't bleed the steering or purge the oil tank on the engine. First time out I could barely steer and was getting engine alarms. Fun times!
Wow! Yea can imagine. I’ve learned from this boat and a car purchase that it doesn’t matter how much money you give to somebody, it matters who you give that money to. But you hit it on the head. Learn how to wrench on your own stuff.
I’m really disappointed in Nitro quality. I drooled over Nitros for years but after doing tons of research I ultimately bought a Falcon and I’m beyond glad I did!! I won’t touch anything Jonny Morris and company makes with a 10 foot pole. He portrays benevolence but he’s just a greedy billionaire that doesn’t care one iota about the customer or the junk he peddles so therefore he doesn’t need one red cent of mine to make him richer!!
Man I talk about falcon boats all the time! I’m jealous. After watching Brian Latimer’s videos on his boat those things look so sweet. Nice purchase. And yes I agree with what you’re saying about Bass Pro
I actually helped open a Bass Pro Shops just a few years ago as a Boat Specialist for the Tracker department. They hire who ever says they have experience and the company doesn’t pay well at ALL!!! This is why I left and the staff they have in the back doing rigging for the setup department is absolutely clueless on what there doing 90% of the time.
Sorry for all your fiasco’s.. Hopefully things are all squared away now. If your ever up in the Folsom area and need a back seater let me know. My local lake , but usually most of my time is spent with buddies on the Delta. Best of luck on the rest of your videos etc.
@@onealbassfishin Thanks bud. I got that Old Town kayak with the built in Minnkota trolling motor myself. But always down to fish from the boats. Especially when it’s always 110 up here. Tough to get relief from the sun on a kayak. Where as the boat you can atleast just blast 60 mph for a few minutes🤣
I am new to your channel and I watched this video along with the other ones pertaining to this matter. All I can say is, Ive been there. Not from purchasing a bass boat but a vehicle. And I absolutely understand where you were coming from and how it feels when you report the problems and feel they will be handled in a timely manner no big deal but then it takes months to over a yrs time to somewhat get things resolved when it all shouldve been checked and rechecked b4 u even picked it up. You did the best could could under the circumstances and I commend you for not losing your temper because trust me I did and on more then 1 occassion with my vehicle issue. This happens more then folks even realize and if we dont talk about them and hold pple or companies responsible then they get away with it. Its also good to report because it allows companies the chance to rectify things maybe that slipped thruthe cracks in the process of building it to begin with. Im glad you were able to go above everyone and get the issues resolved. I would report it though to the better business bureau and even email the CEO of the company. Let them know the struggle and lengths u had to go to. Because lets be honest many of us fishing are still going to shop at bass pro in years to come or attend their tournaments. So id email the CEO, and just say hey this is what occured, this is the lengths i had to go to and it fell on deaf ears and no communication as pple never followed up or responded and this is how i fixed it. But also hey this is how u could better ur staff in handling this kinda thing and maybe ensure it doesnt happen to someone else. Be it training, or a new checklist the impliment to go down everyones individual order b4 calling them, making sure bolts and things are tight, maybe they need to check it once b4 its sent to the store and then again at the store just to ensure everything is correct etc. Because had that piece come off (or both as the other one was close) and flew into someone windshield killing them, it couldve been a horrendous lawsuit both on you and bass pro. Heck if u lost graphs and navigation and were someone like me whos very new to boating and would rely heavily on them, i couldve caused an accident or something worse just by not knowing where the depths were or how to get back to the boat ramp. So id message the CEO. if u get an answer then atleast their learning, if not well id atleast thank the other companies for making it right for you. Thank you for sharing this, i appreciated it.
Hey man! I appreciate the comment. I will tell you that I did not put all the information about who I spoke to up the latter. When I say that I spoke to the people of White Water Marine, that was a big deal. There were about 6 big wigs on this case and a few people lost their jobs which I’m not proud of. But yes, “things got handled” lol Thank you very much for the comment and I hope that vehicle problem got handled
@@onealbassfishin yes my vehicle got straightened out as well took about just under 2yrs but eventually it worked out and they gave us some extras as well. Dont feel bad about folks getting fired. They did it to themselves by not doing their jobs. Cant wait to see what other videos u post. Im a big guy like 280lb 5ft9 so i was thinking about buying like a 20 or 24ft jon boat and turning it into a bass boat. Its just recreationally fishing no tourneys so i dont need a ton of speed, but im debating about maybe a small pontoon. I have had 2 back surgeries so bending isnt always the best for me, my nephew is going to take me fishing a few times on his bass boat to see how i handle moving around and getting up and down b4 i commit to something. So if u have any advice or anyone watching has advice id truly love to hear it. Thanks again for ur videos i appreciated watching a few tonight. Take care
Surgeries are no fun. Advice for fishing? Like what kind? I appreciate you watching the videos. More to come. If you subscribe you’ll see all the craziness lol. Just dropped a video last night. Caught and absolute giant
My boat is less than a year old when the Mercury engine stop working. I've found out three more buyers in the same dealership has the same problem. I've been waiting almost two months for the engine to be repaired. I've called other dealers all over the US and a couple dealers in Canada, no one seems to know when the Shift actuator #8m0177404 will be shipped to them. Mercury must have a problem with their engines seems as everyone is looking for the same part. 50k boat that you can't use, I will never buy anything from Bass Pro again. I tried to buy the boat with another engine but they own Mercury.
I worked there sadly underpaid wages next a clothes department manager overseeing tracker marine from Kmart. Next mechanics are paid 12.50 meanwhile management runs off customers like it’s Walmart. Yeah I wouldn’t buy shit from them and go down the road most people don’t know shit about what they are selling.
After buying a tracker from a local dealer that's not a Bass Pro, I quickly realized I am better off doing my own work unless it involves new parts that are expensive.
@O’Neal Bass Fishing Should also mention that it has nothing to do with Bass Pro or most boat dealerships. It's just the fact that the techs at most of these places don't have the drive that I have to fix the problems on my own boat.
Someone stated it earlier, it's not entirely on BASSPRO, as your boat is made of more that 40 components. Each one of the components have a manufacture, guess what ladies and gentlemen yes, the factories suck too. I work with several manufactures with the Job I do, and out vehicles cost a ton load more than this boat close to 19 million per vehicle and guess what we have issues, as well. There are people that work just like you and me. It is how they handle this and these situations, that make everyone happy. I am glad your issues got resolved but saying its entirely Bass Pro is like saying all Bass Fishermen are assholes on the water and they do not pay attention to any other boat that is on the water. Both cases can and are true. but........
I paid bass pro. Bass pro represents all the manufacturers involved. What you are saying is the equivalent of buying a car from the dealer and your registration never shows up, your radio goes out, the windshield wiper blades fall apart, and a tire blows out all within two months of the purchase and not to blame the dealer. Imagine if the dealer told you that you have to call all of those manufacturers. Nope, the dealer decided to back the products made by the manufacturers and profit
I’ve been around a lot of vexus bass boats. They have small gunnels but nitro has smaller. Just google image them. Plus I’m not a fan of how they look. They look like a damn spaceship lol. Plus the price is nuts.
I'll tell you my experience with hummingbird, after six years and they wouldn't work on my 360 transducer, I had it installed at Marine repair and they didn't put a switch on the power to the transducer and a guy I fished with must have turned it on my console units and didn't tell me because it burnt up and couldn't get hummingbird to fix it So I'll be changing to another brand.
@@onealbassfishin I don't know anywhere else to have it worked on, you would think hummingbird would work on there products for at least ten years but I guess they make more money if you buy new.fishing industry has really gotten bad, I used to run paper graph's and lowrance worked on them for over ten years.
I had an absolute horrible experience buying a bass boat from Bass Pro. They sold me a boat they had a stop sale on. They lied to me to hide this fact. Than they never sent my documents to county recorder than they lied and said county recorder was behind. What they didn't know is I live in a Amish community so the county recorder is not busy. Turns out my docs were never sent. Never got one single apology. Just excuses and was told I was not inconvenienced. I could go on and on. Numerous things. As soon as I signed contract with finance company could not get a phone call to be answered.
@@onealbassfishin I made two boat payments as well as two insurance payments while the boat sat on their show floor. Stop sale due to issues with leaky exhaust manifolds. Manifolds were back ordered and after iI singed all the papers they tell me this. Took over two months before I could pick my Triton up. Not only that but I also paid them 500 bucks to install and set up Active Target. They told me the verified it all worked but turned out they never made a single electrical connection nor did they upgrade the HDS software for Active Target. I was wrong I did get one apology. That was Jimmy Houston and he was replying to a comment I made on his RUclips channel. Didn’t help with the sour taste after dropping 75k but it did make me a Jimmy Houston fan. So there’s that…
I agree. We as Americans DO NOT treat each other as we should. Kindness, Understanding, Communication have gone by the wayside. We need to get back to our basic values. This confrontation could've been handled better. this "Karen" thing has got to stop.
Your boat is beautiful. You handled things to the best of your abilities. It's too bad customer service and basic work quality is "not what it used to be". None of it your fault. "I woulda, you shoulda" does not apply. Good luck in the future and God bless.
You no i never worried what people says. If thats what you wanted an your happy with it thats what matters. Glad everything work out for.thank for sharing. Good luck an i wish you well
Thanks buddy! No matter what, boats are a pain but I just wanted to cover all questions. Some people just troll on the net haha. Thank you very much for the comment
I think you handled yourself just right because I would have came unglued on them and got a lawyer lol but props to you for keeping your cool and I'm glad you got taken care of.. ✌️ brother
Nitro has always been a first time buyers boat.Most people who buy one don’t buy a second.Years ago every Nitro on the new lots were being sold way underpowered.
If I could do it again, I’d go skeeter but I will say, in my opinion, the look of a nitro is my fave hands down. Even to this day, I look at other boats see why they are sweet but the nitro looks slick to me.
Your story sounds like so many I’ve heard about boat purchases from Bass Pro. When I was looking at boats, I checked out Bass pro and what they had to offer. Then I started reading the reviews. It wasn’t that the boats were bad, it was everything bass pro is supposed to do when they get them and prep them prior to giving them to the customer. It was just problem after problem. And all nickel and dime stuff. But enough to make me not want to purchase a boat from them.
Is Nitro the best boat out there? No. Is Nitro the worst boat out there. No. I have fished out of several and I think they are just fine unless you are a boat snob. I am glad you got it all worked out and still enjoy your boat.
Unfortunately your experience happens to so many people across most of the major brands. Something happens to these companies when they reach a certain size where they just don't give two shits on the back end.
Everyone has their opinion bud so who cares what people say. I would of handled it the same way you did. Things do happen that are out of our control and your a pretty humble guy so you went in the right direction in my eyes. I have a 1998 18' Champion that I absolutely love. I will keep my boat as long as I can and just change/rebuild the motor. Your boat is beautiful though. My Uncle has a nitro and he loves it. Your right Van Dam and other pro's use nitro boat and do just fine. BTW I made 4 different color's of Senko's for you I call them the Delta colors. We just have to get them to you now. I launch out of Rivers end so maybe I can leave them with the cashier where you pay for your launch with O'Neal Bass Fishing and let them know they are for you so you can get them that way or if i see you on the water i can give them to you. They work better than most of the senko's I've bought because I spare no expense on scent and salt. Anyways bud happy fishing seen you out there one day soon.
I understand. I tried to buy a $ 800 trolling motor from B P in Manteca CA. I couldn't get anybody to help me. Nobody came up to me to see if I needed help. I will never buy anything from B P . it's to bad when I was a kid they only sold thru the mail. I loved it UPS would deliver my lures and I could pay COD. They got to big and now they are so bad rude and a joke.
Well It took long enough, I'm not sure what I would have done if that happen to me, you did it your way and it worked out, if your happy with it then it's done and now you can focus other stuff no more headache's. congrats and Fish On bro.
Thanks bud. I definitely did learn a lesson out of all of this. Sometimes hoping things will just be taken care of today, is not the way to go. Thanks for the comment
Nice video & boat. Glad you were able to get things handled w/BPS; I’ve had similar experiences with them. Sadly, customer service at the high end companies has fallen of considerably over the years. If you have a local boat/marine shop near you where you can truly get to know the team, that’s your best bet for quality service. Good luck and tight lines.
Thanks man! It definitely was a rodeo. And I’m sure I’m not fully done with it. You are 100% correct about big companies nowadays. Happy fishing big dog
Yeah BPS doesn't make any money off the boat, so anytime they do warranty work, they're losing money.....they will drag ass. Glad everything worked out ... Nothing wrong with Nitro, it's the service that sucks from BPS as far as marine rigging and attention to detail. Enjoy the boat, trade it in after about 5 years.... And check out Bullet Boats
I agree, I love my Nitro, but the Hamilton Ohio boat repair for Bass Pro Shops sucks. They’ve lied about making repairs to my boat when they didn’t on several separate occasions. At one time the head machinist Mike ran a excellent shop but, now since he left, it’s gone too Hell. I will never take my boat back there again. I love my 591 Nitro which I brought the year before they changed it to the Z18. And yes, like you one main reasons I brought it because of room on the front deck. ‘ Come on Bass Pro get your Shit together.’ Donald E. Lomax
This seemed like a serious headache, even heartbreak, if things like the fender falls off on the way home from buying the thing! I woulda been so unhappy. I can’t help but think the reason things didn’t get resolved quicker is cause of the covid mentality that hit industry. People are not working like they used to and quality control has gone out the window cause people were working from home in their pjs. Hopefully things continue to improve.
Hey, thanks for the kind post. It was definitely a rodeo but that’s life. I just now know never to deal with anything like that again. ThankYou for the comment
You all should sell your boat and buy a race car. That's what Nitro is all about. I've seen many huge fish taken without a speed boat. That way you can go fast AND catch fish when you're not driving fast.
Cool that you worked stuff out but I bought 2 bass trackers , 1 aluminum and 1 fiberglass and will never purchase from them again. In my opinion they manufacture a low quality boat that is not worth $50k. Van dam, Rick clunn and others are paid to fish them as we all know. Good luck with yours from here on out.
I think they sell good products but can take the hit due the corporate gross profit on everything else. I think that it’s the people who build them and sell them. KVD and Others are paid but they also wouldn’t fish unreliable boats. Thanks for the comment
ALL THE NITROS ARE SMOKE N MIRRORS! You seem like a great guy just run it for a year before things start to fall off and brake. Trust me on this. THEYRE BUILT SOO POORLY, RIDE SOOOO BAD ABD THIS IS WHY YOU SEE ALL THESE USED ONES THAT ARE BRAND NEW UP FOR SALE! Don’t buy a Nitro plzzzzz!
@@onealbassfishin there are probably hundreds of Nitro dealers. Bass pro didn’t build the boat, install the electronics that went out, or the fender that fell off. Not sure what they did to “ prep his boat” but I was there when mine was delivered and they took the plastic off and installed the batteries. Really not sure how bass pro caused all the problems with a product shipped straight from the manufacturer
I bought the boat from a dealer (bass pro). I fully understand that the manufacture (white water marine) built and shipped the boat to bass pro, but they are the people I signed with and gave $46,000 to. That would be like you buying a ford from a dealership, then someone saying that the dealership isn’t responsible for things that go wrong with the car and you should only deal with Ford directly. Nope. Basspro is the dealer and better back their sale like they built it themselves
As someone who's been considering a bass boat purchase just this year (would be first time boat owner), I extend to you my sincere gratitude for your videos on this. I have now watched each update. Bass Pro was (WAS) my first dealer for consideration but not any longer. If you have time, I think if you made a video of "CHECKLIST WHEN BUYING A NEW BOAT" or similar would be of great value. Now I know to at least do the following BEFORE I sign final sales paperwork: - complete examination of trailer (I would only consider one with brakes also) - Complete examination of boat and make sure it starts - complete check on electronics - test drive boat!
Hey man! Thanks for the awesome feed back and I will make a consideration to make that kind of video. I am super happy these basspro videos helped you. If you read through the comments, you will see that there are a lot of horror basspro stories besides mine. Again glad it helped!
Bass pro shop is a outdoor sportsman store. Not a Marina to sell boats and work on them. That like going to Walmart and buying a Cadillac You should have went to your local boat place and leave bass pro to the boat essentials. They get the so called lemons and imperfect boats to sell to less knowledgeable ppl would just want to spend a quick 50 grand. Sorry it happened but good luck.
I’ve heard it’s nice. Mega live is pretty good though. The reason I went with mega live is cus my whole Ethernet system is hummingbird so all of my graphs are on one module. Thanks for the comment buddy!
Worked for Ranger Boats in early 2000. Randy Hopper ran it at this time. Quality and perfection were a must. We only built Rangers at the time. The company was sold to Platinum Equity a few years later and we started producing Stratos and Triton boats and everything was still built by the same standards. I believe when Johnny Morris bought Ranger Boats and forced Randy Hopper and Keith Daffron out is when the quality went down. Most of the seasoned employees left and went to work for Vexus Boats that is ran by Hopper and Daffron.
What a shame. ☹️
Good issues got worked out. Think about this.. It's not Bass Pro Shops it's the people. Employees these days are just lazy and short cutters. You see that at any business. The same one that didn't properly address your issues are the ones that will go crazy when someone treats them that way. What goes around comes around. If you have a job do it to your best ability if you can't get another job.
Very true! I’m not a fan of this but a few people were let go from basspro for this fiasco. The world moves too fast now and people treat their jobs like a hustle.
Thanks for the comment
As a business owner, I agree. Its hard to find someone under 30 with a descent work ethic
No, the issues with BPS built boats is vastly worse than you imagine. See my post above.
Gotta disagree, definitely on bass pro shops and how their customer service past the employees you physically deal with goes. The higher ups try to give you the least help with any issues/warranty work
very true! customer service these days doesnt exist. ppl have jobs but dont wana work! theyd rather collect a paycheck n never have to do anything to get it. thats about 95% of the young generation! there are some out there who give 110% but not enough! you cant pick up slack if youre busy doing your co workers job for them. come on entitled ppl do your job n put your cell phones away. its annoying at best for me to wait for your video or phone call to end. if im looking for customer service and youre a customer service representative i expect you to earn your pay just like i had to so i could buy stuff n keep you employed!!!
i purchased a 2019 nitro z20 right off the show room floor, purchased the warranties, tongue to motor package, thought everything was covered, took it out to the lake and the first thing i noticed was non of the gages worked on the console. the power poles would only go down half way then only one would come back up, those were covered on the warranty, however, the burned out trailer lights are not covered under the warranty. yup boat spent more time at the repair shop then in the water that first year. but i'm happy with the boat in general now that the bugs have been worked out i think bps could have tested the boat and trailer before selling it to me.
Man that is complete bs! I’m sorry you had to deal with that. It’s super frustrating
I bought a 2020 z19 from pros choice marine. First time I started to break in the outboard an alarm went off, took it to
Cabela’s cause it was closer and they’re a Mercury dealer too. Got that fixed under warranty. Boat ran great. Couple of months later the control panel for the livewells went bad bilge livewells didn’t work. Took it back to Cabela’s cause it’s closer to my house. Got it fixed. Year in got a stress crack on the top cap on the passenger side. Took it to pros choice got that fixed under warranty. Just the little things. But what finally got me was the trailer cross member cracked right at the tie downs. I was done. Sold it and got a Phoenix but glad you like your nitro. My z19 was easy to drive and very fishable but just to many issues for a new 2 year old boat.
Sounds like a lot of guys. Hope it all worked out
I bought a 2021 Ranger RB 200. It was supposed to be an upgrade from my 2008 Tracker V 18. I’m a Crappie fisherman so I don’t need $100,000 boat. The 2021 had to be returned to the factory because of many issues. They gave me a 2023 with the exact same issues. It was not checked for quality when it left the factory. White River builds fast and expects dealers to fix them to not leak and to perform. Many dealers have poor quality mechanics that do not stay in one place long. These quality issues mean your boat goes back and forth to the shop. I am 65 years old and I am one of the sportsman that made Johnny Morris a 8.5 billionaire. He has turned his back on the working people and show boats all his professional sportsman to create more sales. If you call Ranger customer service, you will understand all the negative comments below. Yours truly, Still trying to stop my Ranger from leaking 3 years later.
Man that really sucks. Bass Pro shop really screwed up during the Covid years. But I still think that it’s jacked up even today.
my brand new ranger (waited 4 months to get) has been back at the dealer for a warranty repairs for over a month now---expected better from ranger but should have known better. the gel coat has some serious blemishes. I have not even put gas in it yet!! expected better from a ranger but should have known better since owned by the white river now!! NOTHNG BUT BASSCATS GOING FORWARD
Yea buddy I was gonna say, they are the same company that makes nitro. Bass pro basically owns ranger now. Ranger used to be THE. MOVE! Lol hope
It works out
Ranger has totally gone down hill...
@@georgeadcock2347 totally!!!
You think you had trouble. we bought a new Bayliner in 1998 and the transom broke loose while we was on the lake. This boat was 4 months old. it took us 18 months to get it back from the dealer after they replaced the full hull on it. sold it as soon as we got it back.
That’s crazy
I have a 2021 Covid-19 boat, its a Skeeter ZX150. Ive actually worked on it more than ive fished out of it. Its been back to the manufacture at 8 months old, humminbird graph problems, my Minn Kota trolling motor is in the repair shop as i type, now their is a problem with my Minn Kota 3 bank charger, the rear pole light was not wired, was just loose wires, my water pressure gage doesn’t work, the plastic under the dash is hanging down for some reason, my dealer is a POS, battery problems that they wouldn’t trade out, carpet coming loose in the rod storage compartments.
At this point im starting to fix the problems myself even tho i have a one year waranty left until October.
Man that is brutal. These manufacturers suck
@@onealbassfishin yep and the bad thing is they keep getting more expensive year after year and i guess the quality stays the same?
If i had to do it over again i might would try bass cat. I tried to order one in August 2021 and was told i prob wouldn’t get the boat until June 2022 so i decided to go with the Skeeter, the skeeter dealer was abt 20 min drive, the bass cat dealer was around 1 hour drive.
Gotcha… yea woulda coulda shoulda lol like my life
@@onealbassfishin yeah same here buddy! My life has turned out that way.
Im about to take the boat in for the water pressure gage, if anything else happens to this boat im going to start looking into the “Lemon” Law’s in my state.
Here’s the real scoop with BPS… my sister was their TOP employee… not of her store or her district or state, but the #1 employee of the entire company!
I say this so that my words are heeded intimately. The DESIGN & ENGINEERING of all their boats are incredibly outstanding on all fronts. The problem lies in the manufacturing. You see, Mr. Morris wants to produce expensive and way overpriced boats to turn the biggest profits in the entire industry, and to do so, employees are instructed to use less materials, both resin or fiberglass, or both! As such, pretty much every boat they’ve made in the last 30 years has presented with problems varying from somewhat serious to extremely serious, and most of them leave you dumbfounded.
I can’t tell you how many Mako hatch doors she’d have in their service department that cracked when they were stepped on and when the customer brings them in, all they see is that they flex under load and cracks form on the inside.
What they never get to see is when the employees cut the inner gel coat lining, the raw fiberglass sheet(s) either have extremely little resin so it only wet the outer most layer(s) or in many cases, no resin was used at all because the entire hatch has a gel coat that’s a little more than .125”. My sister delivered boats to professional athletes from MLB, the NFL, NHL, and the NBA and they all had problems with their boats. Even their pro anglers who they give new boats to every year has these same issues, which is telling, that if they’re willing to do that with their own Pro-Staffers, what chance does a regular joe off the street have?
This is prevalent on ALL their boats.
When Mr Morris purchased Ranger, he told them they were to follow those same build practices and with many employees being their for decades, a few from the day they opened, they were appalled at what they were told and they said there was no way they were going to build boats that way because Ranger builds QUALITY boats, and they were told well, that’s the old way and from now on you will build them how I say.
The employees all looked at one another and most of them quit on the spot because they refused to conform to building boats they knew were junk.
Nitro Boats are built the exact same way. Take my advice and sell that thing as quickly as you can and never look back, or buy a pre BPS Ranger or something built the right way, and not overpriced Phoenix or the like that are Chop Gun built junk!
Do some research and buy from a brand that lays down complete sheets of raw fiberglass or/and Kevlar and properly saturates it all utilizing the appropriate amount of resin. Such boats last so long you can hand them down to future generations because they’re built like tanks! Ranger, Stratos, pre, 2004 Skeeter, Champion, and many others.
Good luck to you and I hope this helps everyone who’s thinking about wasting their money on a boat built by BPS.
Holy crap! That is some inside, 7 on your side, lawsuit information. Lol. Thanks for the explanation. I really do appreciate it!
Thanks for the info. Will definitely steer clear.
Buy Lunds. Built by hand right here in northern MN. Except larger fiberglass boats. The hulls are made in Mexico.....but the rest is still done here.....this is where I worked before I started doing 2 guided trip per week....now I only use my pro guide or adventurer depending on lake size.....for example lake vermilion yesterday is one of MN larger lakes so I used my pro guide with a 125 hp tiller.....spider lake in Itasca where it's a 45 min drive down a dirt road I travel a bit lighter and it's a much smaller hidden lake. But you will catch a bass or northern every 3 or 5 casts lol even if your a first timer.....my 16 ft adventurer with a 60 HP tiller was my first new boat. And great for beginners....
I would stay clear from skeeter as well. New sub here and i posted my problems for you guys in the top of the comments 👆🏻👆🏻The last boat i had was a 1995 Nitro, the boat was solid but the Johnson engine was crap. I had lost it during a divorce in 2008 and now i could finally get out of the hole i was in and buy a new bass boat in 2021, and now the Yamaha engine is solid and the boat and “Outdated” humminbird equipment factory installed is junk! Including the Minn Kota TM.
Uhhh, Morris isn't involved and hasn't been for YEARS. He's a face for the advertisements. Sorry. Even back when I was there...he was but a small piece of the LLC.
I don't even shop at bass pro anymore. Bought a pole and it didn't last a week before it snapped mid cast. Their service is slow AF. They are worst than Walmart when it comes to opening registers. The only boats they have for sale at the one near me have their boats list 40k+. They don't sell the cheaper boats. There are way too many mom and pop fishing shops around to give some corporate company money that isn't deserving.
100% correct
I bought a 2022 Tracker Traga Tournament Edition V-19 in August and so far so good. Still waiting on the boat registration to come in but I have 45 days before there is an issue. We seem to have a good repair shop here in Rossfrod, Ohio. They seem to do a lot of work on other manufacturers boats and I haven't heard anything bad about them. Just like automobiles, your dealer will either make you happy or piss you off. Glad to hear you like the boat and they finally got everything taken care of.
Yea it was bad. Glad you haven’t had to deal with anything (yet lol) read some of these comments. Your story is the odd man out lol
Just bought a Ranger. Have had a few minor issues and things that were missing from my original order and defects that they had to address. Didn’t use bass pro shop but since these guys are all by WRM it’s similar frustration. I had a Nitro prior to my boat now it was a good boat!
Nice. Hope the ranger works out for ya
Bass Pro Shop as a multi billion dollar company just as well as white water. I purchased a 2022 Z20 Pro Package. I had my boat for about 2 months I would say I decided to wash and wax it. That’s when he’ll broke loose. Show room floor boat has 20 plus air voids wholes all around my boat. They even used touch up paint to try and cover it up. My live well hose was broken so the back of my boat was filling up with water as I used it. Yes I about sink the boat before I figured out the problem. I have replaced barons 3 times in a year of having it. You can actually take your finger nail and chip off pieces of the boat, it will just crumble in your hand like cereal. My trailer sounds like a bag of cans when I’m pulling it down the road, just sounds horrible. So white water said send it to our shop and we will fix the issues with the hull. If you just brought a boat for almost 70K I’m sure you wouldn’t want it patched up. So I can’t get my money back nor will they give me another boat to replace the defective one I purchased. I can go on and on about this story behind this boat but I’m not! Stay away from any tracker marine, bass pro, or further more Johnny Morris products!
That’s is not cool. Super sorry about that.
Hey pal I just bought a z17 im.having the same issues with it that you have had. My fender broke loose on a trip back from lake Norman to.west virginia. And it's blew two graphs up front and I just thought it was my wiring was not right but seeing this I don't think it was. I didn't purchase mine from bass pro but they are a bass pro manufacturer seller. Thanks for exposure of this for nitro owners .
Wow bro that sucks. Yep same bs here. I can not believe how bad some manufacturers are
I agree with you 100%, It's the customer service that lacks,I blew a power pack on my 250xp and it was under warranty,they replaced it and it never ran as fast as it did before it blew I lost about 20 mile an hour and they said due to scratches on the bottom of the boat it would never reach those speeds again and no one would help me ,so I just lived with it . Love the boat ,dislike the service after the purchase.thanks Thomas
Wow, that’s BS…
So there is a trim pin on these new Mercs that control the speed of the boat. Those have to be calibrated to match HP given to trim tilt.
I bet you 10 bucks, all you have to do is have that pin calibrated. This is a problem that the XP’s are having and I had that issue.
I purchased my bass tracker from a local Marine dealer. They do this stuff day in and day out and originally I have my pre-order for the boat at a Bass pro shops. I had transfer to local dealer and I'm so very happy I did
Good man! Smart move
KVD gets a new boat every year. My advice is if your planning to keep that boat for more than 5-6 years that trailer will need replaced again. Closed tubing framed trailers dunked into water will rust from the inside out!!! Better brands use C channel frame so paint can coat all services.
I will keep that in mind. Yes I know Kevin VanDam gets a new boat every year, but I understand that all of these problems happened the first two months I owned the boat
I can attest to that. Tube frames are so terrible.
Let me guess, BPS in Manteca? I will say this, I moved from the Central Valley CA to the Seattle area and got my Z19 from Cabelas up here. I bought my Tracker in Manteca (it was a nightmare) and man its night and day! Much better experience!
Sorry you had to deal with that. Yeah it does suck in Manteca. Glad it all worked out for you.
Dude, your boat is beautiful. If you love it, that’s all that matters. Glad all your issues were resolved. Now, get out there and win some more tournaments and make some memories! 🙂
I appreciate the good comment! Thank you! I definitely will try
I had a Z17 for a couple seasons. Then I jumped to Triton and now ranger. All three are great little rigs. Not one stands out from the other. Especially in the 17’ class. When you get into the bigger boats and bigger motors the differences start to stand out and some more significant than others. If I was to give someone my advise or my hindsight in the 17 footers. You cannot go wrong with any of the top brands. Max out the HP if possible, choose your personal electronics if possible and the best trolling motor. Gitter done!
Very cool
I have watched BPS grow from a tackle store in the liquor store into the giant it is today. It used to have pretty much top of the line products but everything has been cheapened including their boats. Even Ranger isn't what they used to be. In other words I'm not a big Johnny fan and alot of us from the area feel the same way.
Seems to be the case. It’s more like a Walmart for the outdoors. Thanks for the comment
Called greed
I went in to buy a 2022 Z20. They said they take trade ins. I brought my boat, they made me wait two weeks only to offer me half value for my trade in (35k) I sold my boat in two days for 72k and am now I'm in 2022 phoenix 920 elite.
Wow! Glad you didn’t settle for that BP deal. Good job. Enjoy the Phoenix!
I feel your pain I have the z19 and nothing but issues. I blame the manufacturer and quality control at the factory. My bass pro has tried to help me but it's annoying to spend that kind of money and having issues. My bass pro sales people were incompetent and I knew more about the boat than they did. It was so very frustrating.
Wow. Sorry to hear that. Yea it’s a brutal ride
Ordered my classic new in 2019, didn't custom order it because I wanted the cost to stay down. The communication from BPS was nonexistent as soon as I handed the $400 order papers over. I was told 4-6 weeks and it took 16 weeks total just to get the boat in. They also didn't lock the tie down straps before I left so being a first time boat buyer then, I was definitely not in the habit of checking everything like I am now. You'd also hope "professionals" might check that before a customer leaves. I'm with you, never buying another boat from BPS
Wow nutty! Hope it panned out in the end for You
Well the boat has been good to me over the last 3 years, but the transaction left a bad taste in my mouth lol
Wow! Congrats on the tournament win!
I appreciate the attitude of as long as they make it right I'm good. I'm the same way, but I do pause at the point of the fender flying off on the drive home from delivery. I think that warrants a U turn and "deliver" it back to the dealer.
As you say everything is hindsight now as far as the coulda /shoulda done this or that.
I guess the moral of the story is if you do decide to buy a boat from Bass Pro, go over it with a fine tooth comb before accepting delivery and taking it off their lot. I don't know how their payment / delivery is set up of when you pay and how much, but I think they've earned enough of a bad reputation you don't sign the last paperwork on the loan / or hand over your certified check until it's delivered and you inspect it.
Yeah, man. I think my problem was, this was my first brand new boat and my excitement took over my decision-making. You are 100% correct that as soon as that fender fell off, it should’ve went back to Bass Pro.
I think the point of these Bass Pro shop videos that I made, all sums up to “don’t let your excitement blind you from returning a boat”
Similar experience, similar viewpoints. And believe it or not; had a trailer issue as soon as I pulled it off the lot. Tracker 175, did a review myself. A shame
I find I so wild that people struggle so hard with the way BP handles business
@@onealbassfishin corporate company that has gotten too big for its own good. Customer service always goes down the drain. I have a Ranger fiberglass these days. Small dealer that prides on customer service. I wouldn’t hesitate on getting a nitro from them either, might get a z20 someday
Funny thing is Ranger, now, is sold at BP. White River Marine manufacturers tracker, nitro, triton, and ranger
@@onealbassfishin yep, the quality control is still significantly better on the rangers compared to the trackers or nitros though. This isn’t a knock on the mega company, but Nissan doesn’t build a Sentra and it falls apart in one year
Thanks for the video. I'm crossing my fingers and toes as I wait for a new RT188P to be built for me. I sure won't get rid of my 89 Tracker DV-17 until I feel all the bugs are worked out of the new boat. I'm not going to get caught bank fishing during the bass spawn here in Florida!
Lol good freakin’ luck!
I have a 17 Rt 198 that has been perfect so far. Hope that helps
I had a similar experience it’s been a chit show but now that all the bugs have been addressed I love my z19 but brand new boat it was disappointing when my boat was in the shop
Yea man. Same here
what did you wash the boat with? I need to give mine a good cleaning.
glad everything is taken care of and hopefully nothing new pops up.
I used Star Brite fiberglass wash. Oh I’m sure things will pop up. That’s just boat life lol.
But thank you for the good vibes. Thanks for the comment!
As a bank fisherman who has always envied boat anglers, this kinda makes me feel slightly better lol. Not that I enjoy anyone else's frustration, but it kinda makes me realize how much of a headache it can be, and I don't know if I need that in my life. Think I'll stick to casting from shore :).
Smart move lol
Im sorry for all your issues but my experience with BP is 180 out from you. I bought a 2021 Z18 pro from my local BP. #1, if I had the issues you had when the boat showed up I simply would not have accepted delivery. You would be amazed how quickly issues are resolved when the store needs to collect $50K & doesn’t … you also have to be aware of what things are installed at your local BP vs what the Factory (White river marine) does. First time out with my new boat the engine would not go to full power. Stopped by on my way home from the lake & they put it in the bay immediately & the next day my boat was ready. I had an issue that I caused about 8 months in & they got it covered under warranty. During the trailer bearing recall swap they noticed my bearings seals had started to leak. Trailer was 4 months out of warranty & they got WR to cover it under that recall warranty at zero cost to me. the main difference ? I have spent a lot of effort to build a great relationship with the service dept head & shop manager. I always give them stellar reviews which is a BIG deal for employees & the dept as a whole & since I’m on the water all the time we talk about where to go on the local lakes … just say’s. Check out MikeyBalzz fishing YT channel. He purchased a new 2022 Z20 & just gushes about it - again, he spent a lot of time building a great relationship with his local BP guys …
I’m in sales. It’s my career. I think that is what played a huge role in how I handle things. I’ve always hated people canceling a huge contract over small issues. If you read the bass majority of these comments on here, pretty much 90% say bp sucks and have dealt with something similar.
@@onealbassfishin well i didn’t say to cancel the contract - just make them deliver what you contracted for BEFORE you accept delivery. 90% of some dudes commenting on a YT channel who just love to bitch is not exactly what I would use to make a $50K purchase. It’s human nature that people who are happy about something rarely comment - it’s usually just the negative ones. I’ve talked to guys who bought $90K Skeeters & had issues too.
I’ve noticed Bass Pro coming customer service is horrible. I wanted to take my Nitro there to get it winterized last year and was told there was a 4 month waiting list. My response was oh okay, so do you notify me when should bring it in. And there response was no we will keep it here until we complete the work. I’ve also noticed since there’s no real retail competition in Maryland, they seem not too care. When Arundel Mills Bass Pro first open they kept shelves stock, customer service was a lot better.
Interesting. Yea bass pro always has a giant waiting list. Thanks for the comment
I worked for Bass Pro as did the wife. It is about fast numbers, push ...... push ..... push go , go , go , go we would run boats knowing full well they were wrong or parts missing off the run. Shove it to the yard, tag it, flag it they can go find it later to fix or make it right.
The inspectors totally missed a drill hole through the hull - from a new guy using drill bits that were way too long. Thankfully someone did catch it and found and repaired all the hulls by welding the holes closed. But holy cow the stuff that was done to boats for the sake of hitting daily production numbers.
Man that is insane! I really do appreciate the comment in the insight. It definitely seem like an assembly line, send it out fix it later type of vibe.
I have same boat 2020 I’ve also had many issues and I also think nitro/white whatever needs to step up better on the trailers and boats….with that said agree also it’s a nice boat
Thanks man. Hope It all worked out
I wonder if a Kevin van dams xd crank bait skins are splitting at the 12 o' clock like mine ..worthless they lost a good customer (I lose alot during the year) also banged a 3 hook jerk bait of a rock and it broke in half never done that before
Wait till the weep holes on the trailor cross members rust out at the 2 year mark like mine. Never again. Junk.
That doesn’t sound fun
I love my 2020 Z20. The BPS boat service department is great, I’m not a fan of the personal in the parts department. It seems like they act like you are bothering them every time you talk to them.
Glad you had a good experience. It was brutal for me lol thanks for the comment
Never owned a boat but am shopping for one and will buy before spring gets here and I’ve shopped every boat from basstracker, nitro, ranger to you name it. If it’s in Louisiana if put my eyes and hands on it and have tested half of them. Nitro is by far less expensive than the top tier and I’d have zero hesitation in buying one. I’ve heard negative comments galore about Nitro and most of the people that have commented, about 97%, have never owned one, and the guys I know that own nitro have nothing but good things to say. They’ve told me that there was a couple minor things that needed fixing but 2 friends said their Rangers had the same amount of problems if not more. I’ve settled on a gator trax because aluminum holds up better in these parts and gel coats on fiber take a beating in south Louisiana, but if I went with a fiberglass boat, Nitro would’ve been in my top 3 and it would’ve most likely be in my driveway. I love mercury from being on my friends boats, solid and fast as hell. That’s my 2 cents anyway.
Nitro, Ranger, and triton are all manufactured by Bass Pro’s “White River Marine Group.” All the same. This is my second nitro. And I bought this nitro no only because of the slick shape and wide deck, but also because of the price.
The new nitros are about $15,000 more than my 2021. With all my upgrades the boat was $46,000 out the door. The floor model in sanjose, ca is $46,000 lol. I’m super happy I bought mine when I did.
Damn how many years did that take to figure out? Some people are slow
2 years almost.
Who did you speak to at white water marine? They keep redirecting me to bass pro shops
His name is Kent. He’s some top dog there. Hope that helps
Interesting I was thinking of buying a z21. Now I will have to do a little more research thank you for sharing
Just recommend maybe another dealer. But also I bought the boat in the heart of Covid. I bet that didn’t help. Good luck though. Nitros are a great boat
Buy it. You'll catch more fish. 😂😂😂😂😂
Does having a high priced boat make you catch more and bigger fish or is it just the fantasy of being in a tournament like "The Big Boys"?
I’m guessing you’re not a tournament bass fisherman. You wouldn’t have commented such ignorance.
Yesterday I came in 4th in a 50 boat tournament. The guys who drove “fast” for 45 minutes to get to a part of the river, cashed a check. The guys who stayed local (slow) didn’t.
Numbers don’t lie. But hey, thanks for thinking you know everything about something you don’t do 👍
First time ever seeing a video from you. You seem like a very patient and reasonable dude the way you handled this situation! Sweet boat at the end of the day. Cheers.
I really appreciate the kind words. Thank you for taking the time to watch the video.
Was just catching this as I happen to be in the market for a boat, and you missed a 4th type of guy... for as much as these things cost, if it wasn't 100% to spec, it would've never been hooked up to my truck to begin with. Period. I'm a bit older than you, and I've been down this path before... hope and $2 will buy you a cup of coffee. If you accept delivery, all they're going to do is string you along... make it right before I take it. I know you wanted it, and wanted to get it out, but the patience is worth it. I am glad it all eventually worked out for you.
You are 100% right. Mistake on my part for taking it
Don't think I've ever bought a boat that didn't come with some gremlins. If you really want to be frustrated with a new purchase go buy an RV. You'll either learn to fix things on your own or want to choke slam the service department where you bought it. My latest Triton they didn't bleed the steering or purge the oil tank on the engine. First time out I could barely steer and was getting engine alarms. Fun times!
Wow! Yea can imagine. I’ve learned from this boat and a car purchase that it doesn’t matter how much money you give to somebody, it matters who you give that money to.
But you hit it on the head. Learn how to wrench on your own stuff.
I’m partial to Skeeter because I’m from Kilgore but I feel like boat manufacturers are all like trucks today as in they are all similar.
Very true
I’m really disappointed in Nitro quality. I drooled over Nitros for years but after doing tons of research I ultimately bought a Falcon and I’m beyond glad I did!! I won’t touch anything Jonny Morris and company makes with a 10 foot pole. He portrays benevolence but he’s just a greedy billionaire that doesn’t care one iota about the customer or the junk he peddles so therefore he doesn’t need one red cent of mine to make him richer!!
Man I talk about falcon boats all the time! I’m jealous. After watching Brian Latimer’s videos on his boat those things look so sweet. Nice purchase. And yes I agree with what you’re saying about Bass Pro
@@onealbassfishin you’ll love a Falcon, super good quality!! Unless something drastically changes I’ll not own another boat!!
I actually helped open a Bass Pro Shops just a few years ago as a Boat Specialist for the Tracker department. They hire who ever says they have experience and the company doesn’t pay well at ALL!!! This is why I left and the staff they have in the back doing rigging for the setup department is absolutely clueless on what there doing 90% of the time.
Oh that doesn’t shock me in the least. Thanks for the comment man!!
Skinny gunnels lead to rods going over the side if your not carefull. I own a Skeeter and wish the gunnels were a little taller but thats just me.
Haven’t lost a rod yet. Second nitro… but I can see why it can happen
Sorry for all your fiasco’s.. Hopefully things are all squared away now.
If your ever up in the Folsom area and need a back seater let me know. My local lake , but usually most of my time is spent with buddies on the Delta. Best of luck on the rest of your videos etc.
I appreciate the good vibes in the comment. Yeah man if I’m ever up there, hop on in lol
@@onealbassfishin Thanks bud. I got that Old Town kayak with the built in Minnkota trolling motor myself. But always down to fish from the boats. Especially when it’s always 110 up here. Tough to get relief from the sun on a kayak. Where as the boat you can atleast just blast 60 mph for a few minutes🤣
Exactly lol
I am new to your channel and I watched this video along with the other ones pertaining to this matter. All I can say is, Ive been there. Not from purchasing a bass boat but a vehicle. And I absolutely understand where you were coming from and how it feels when you report the problems and feel they will be handled in a timely manner no big deal but then it takes months to over a yrs time to somewhat get things resolved when it all shouldve been checked and rechecked b4 u even picked it up. You did the best could could under the circumstances and I commend you for not losing your temper because trust me I did and on more then 1 occassion with my vehicle issue. This happens more then folks even realize and if we dont talk about them and hold pple or companies responsible then they get away with it. Its also good to report because it allows companies the chance to rectify things maybe that slipped thruthe cracks in the process of building it to begin with. Im glad you were able to go above everyone and get the issues resolved. I would report it though to the better business bureau and even email the CEO of the company. Let them know the struggle and lengths u had to go to. Because lets be honest many of us fishing are still going to shop at bass pro in years to come or attend their tournaments. So id email the CEO, and just say hey this is what occured, this is the lengths i had to go to and it fell on deaf ears and no communication as pple never followed up or responded and this is how i fixed it. But also hey this is how u could better ur staff in handling this kinda thing and maybe ensure it doesnt happen to someone else. Be it training, or a new checklist the impliment to go down everyones individual order b4 calling them, making sure bolts and things are tight, maybe they need to check it once b4 its sent to the store and then again at the store just to ensure everything is correct etc. Because had that piece come off (or both as the other one was close) and flew into someone windshield killing them, it couldve been a horrendous lawsuit both on you and bass pro. Heck if u lost graphs and navigation and were someone like me whos very new to boating and would rely heavily on them, i couldve caused an accident or something worse just by not knowing where the depths were or how to get back to the boat ramp. So id message the CEO. if u get an answer then atleast their learning, if not well id atleast thank the other companies for making it right for you. Thank you for sharing this, i appreciated it.
Hey man! I appreciate the comment. I will tell you that I did not put all the information about who I spoke to up the latter. When I say that I spoke to the people of White Water Marine, that was a big deal. There were about 6 big wigs on this case and a few people lost their jobs which I’m not proud of.
But yes, “things got handled” lol
Thank you very much for the comment and I hope that vehicle problem got handled
@@onealbassfishin yes my vehicle got straightened out as well took about just under 2yrs but eventually it worked out and they gave us some extras as well. Dont feel bad about folks getting fired. They did it to themselves by not doing their jobs. Cant wait to see what other videos u post. Im a big guy like 280lb 5ft9 so i was thinking about buying like a 20 or 24ft jon boat and turning it into a bass boat. Its just recreationally fishing no tourneys so i dont need a ton of speed, but im debating about maybe a small pontoon. I have had 2 back surgeries so bending isnt always the best for me, my nephew is going to take me fishing a few times on his bass boat to see how i handle moving around and getting up and down b4 i commit to something. So if u have any advice or anyone watching has advice id truly love to hear it. Thanks again for ur videos i appreciated watching a few tonight. Take care
Surgeries are no fun. Advice for fishing? Like what kind? I appreciate you watching the videos. More to come. If you subscribe you’ll see all the craziness lol. Just dropped a video last night. Caught and absolute giant
My boat is less than a year old when the Mercury engine stop working. I've found out three more buyers in the same dealership has the same problem. I've been waiting almost two months for the engine to be repaired. I've called other dealers all over the US and a couple dealers in Canada, no one seems to know when the Shift actuator #8m0177404 will be shipped to them. Mercury must have a problem with their engines seems as everyone is looking for the same part. 50k boat that you can't use, I will never buy anything from Bass Pro again. I tried to buy the boat with another engine but they own Mercury.
I worked there sadly underpaid wages next a clothes department manager overseeing tracker marine from Kmart. Next mechanics are paid 12.50 meanwhile management runs off customers like it’s Walmart. Yeah I wouldn’t buy shit from them and go down the road most people don’t know shit about what they are selling.
Crazy! Sounds ridiculous
as long as you are happy with your boat who cares what other people think it was your money, happy fishing!
True! Thanks
Bought a kayak from them and it shipped beat to hell. They sent me another one though with only minor scratches so I accepted it so I could use it.
That is ridiculous
After buying a tracker from a local dealer that's not a Bass Pro, I quickly realized I am better off doing my own work unless it involves new parts that are expensive.
True
@O’Neal Bass Fishing Should also mention that it has nothing to do with Bass Pro or most boat dealerships. It's just the fact that the techs at most of these places don't have the drive that I have to fix the problems on my own boat.
Someone stated it earlier, it's not entirely on BASSPRO, as your boat is made of more that 40 components. Each one of the components have a manufacture, guess what ladies and gentlemen yes, the factories suck too. I work with several manufactures with the Job I do, and out vehicles cost a ton load more than this boat close to 19 million per vehicle and guess what we have issues, as well. There are people that work just like you and me. It is how they handle this and these situations, that make everyone happy. I am glad your issues got resolved but saying its entirely Bass Pro is like saying all Bass Fishermen are assholes on the water and they do not pay attention to any other boat that is on the water. Both cases can and are true. but........
I paid bass pro. Bass pro represents all the manufacturers involved.
What you are saying is the equivalent of buying a car from the dealer and your registration never shows up, your radio goes out, the windshield wiper blades fall apart, and a tire blows out all within two months of the purchase and not to blame the dealer. Imagine if the dealer told you that you have to call all of those manufacturers. Nope, the dealer decided to back the products made by the manufacturers and profit
Question. What Bass Pro Shop did you deal with?
I live in the Bay Area and it wasn’t Manteca. That’s all I’ll say about it. I’m not into slandering specific locations.
Vexus Fiberglass Boats have a smaller Gunnel
I’ve been around a lot of vexus bass boats. They have small gunnels but nitro has smaller. Just google image them. Plus I’m not a fan of how they look. They look like a damn spaceship lol. Plus the price is nuts.
I'll tell you my experience with hummingbird, after six years and they wouldn't work on my 360 transducer, I had it installed at Marine repair and they didn't put a switch on the power to the transducer and a guy I fished with must have turned it on my console units and didn't tell me because it burnt up and couldn't get hummingbird to fix it
So I'll be changing to another brand.
Man that sucks! Hope you got it handled!
@@onealbassfishin I don't know anywhere else to have it worked on, you would think hummingbird would work on there products for at least ten years but I guess they make more money if you buy new.fishing industry has really gotten bad, I used to run paper graph's and lowrance worked on them for over ten years.
Old skooooool paper graphs. Lol nice
Bass Pro Shops and Whitewater Marine are basically the same company owned by Johnny Morris.
Yes that is true
I had an absolute horrible experience buying a bass boat from Bass Pro. They sold me a boat they had a stop sale on. They lied to me to hide this fact. Than they never sent my documents to county recorder than they lied and said county recorder was behind. What they didn't know is I live in a Amish community so the county recorder is not busy. Turns out my docs were never sent. Never got one single apology. Just excuses and was told I was not inconvenienced. I could go on and on. Numerous things. As soon as I signed contract with finance company could not get a phone call to be answered.
Man that sounds brutal. Sorry you had to deal with all that
@@onealbassfishin I made two boat payments as well as two insurance payments while the boat sat on their show floor. Stop sale due to issues with leaky exhaust manifolds. Manifolds were back ordered and after iI singed all the papers they tell me this. Took over two months before I could pick my Triton up. Not only that but I also paid them 500 bucks to install and set up Active Target. They told me the verified it all worked but turned out they never made a single electrical connection nor did they upgrade the HDS software for Active Target. I was wrong I did get one apology. That was Jimmy Houston and he was replying to a comment I made on his RUclips channel. Didn’t help with the sour taste after dropping 75k but it did make me a Jimmy Houston fan. So there’s that…
Well you got a response from a legend lol
I agree. We as Americans DO NOT treat each other as we should. Kindness, Understanding, Communication have gone by the wayside. We need to get back to our basic values. This confrontation could've been handled better. this "Karen" thing has got to stop.
Right? Lol thanks
Nitro is a good or great boat . It's like you said it's not the boat it's the dealer. Just use a different dealer. Joe
Exactly 👍
What bass pro shop did you buy your boat from
I really don’t want to blast the actual location but I’ll say it wasn’t Manteca lol
In the end, I’m glad that it all worked out for you.
Thanks buddy
Your boat is beautiful. You handled things to the best of your abilities. It's too bad customer service and basic work quality is "not what it used to be". None of it your fault. "I woulda, you shoulda" does not apply. Good luck in the future and God bless.
You’re the man. Thank you! Thanks for the comment
You no i never worried what people says. If thats what you wanted an your happy with it thats what matters. Glad everything work out for.thank for sharing. Good luck an i wish you well
Thanks buddy! No matter what, boats are a pain but I just wanted to cover all questions. Some people just troll on the net haha. Thank you very much for the comment
I think you handled yourself just right because I would have came unglued on them and got a lawyer lol but props to you for keeping your cool and I'm glad you got taken care of.. ✌️ brother
Ohhh it came close. But yea I should have. Thanks for the comment
Nitro has always been a first time buyers boat.Most people who buy one don’t buy a second.Years ago every Nitro on the new lots were being sold way underpowered.
If I could do it again, I’d go skeeter but I will say, in my opinion, the look of a nitro is my fave hands down. Even to this day, I look at other boats see why they are sweet but the nitro looks slick to me.
Your story sounds like so many I’ve heard about boat purchases from Bass Pro. When I was looking at boats, I checked out Bass pro and what they had to offer. Then I started reading the reviews. It wasn’t that the boats were bad, it was everything bass pro is supposed to do when they get them and prep them prior to giving them to the customer. It was just problem after problem. And all nickel and dime stuff. But enough to make me not want to purchase a boat from them.
Exactly. The products themselves are great. It’s the putting them together haha. Thanks for the comment. Hope you got a nice boat
Is Nitro the best boat out there? No. Is Nitro the worst boat out there. No. I have fished out of several and I think they are just fine unless you are a boat snob. I am glad you got it all worked out and still enjoy your boat.
Thanks man. Couldn’t agree more
Unfortunately your experience happens to so many people across most of the major brands. Something happens to these companies when they reach a certain size where they just don't give two shits on the back end.
Very true. It seems like when a company becomes so big, it’s customers become numbers and treated like an algorithm.
I know your pain trying to work with bass pro on a boat, my whole experience was a disaster. Love my boat but not the buying experience.
Well I’m glad you loved your boat, as do I. The buying experience was brutal. I really appreciate The comment thank you
Just contact fiberglass repair shop u will get all the info u need
lol thanks
That is what I was going to say. The deck is wide . I am looking to upgrade. And Nitro is what I am looking at .
If I could do it again, I’d look at skeeter.
Great job with the win and I love the boat. Hate that you had issues but rest assured these types of things happen with all manufacturers and dealers.
Thanks man! I appreciate it!
I challenge you to a race against a 1988 ranger in your shiney new boat.
i might even only use half throttle
Yea lol? What’s the HP?
@@onealbassfishin 100% factory 373V
it says 320 but to be real, tournty loaded we top out about 65mph
320 HP?!? You should be going a lot faster than 65 mph boss hahahaha. Same here… and my boat is shiny
@@onealbassfishin she's a heavy old beast, lots of lead not to mention my chubby self. 😀
Lol
Everyone has their opinion bud so who cares what people say. I would of handled it the same way you did. Things do happen that are out of our control and your a pretty humble guy so you went in the right direction in my eyes. I have a 1998 18' Champion that I absolutely love. I will keep my boat as long as I can and just change/rebuild the motor. Your boat is beautiful though. My Uncle has a nitro and he loves it. Your right Van Dam and other pro's use nitro boat and do just fine.
BTW I made 4 different color's of Senko's for you I call them the Delta colors. We just have to get them to you now. I launch out of Rivers end so maybe I can leave them with the cashier where you pay for your launch with O'Neal Bass Fishing and let them know they are for you so you can get them that way or if i see you on the water i can give them to you. They work better than most of the senko's I've bought because I spare no expense on scent and salt. Anyways bud happy fishing seen you out there one day soon.
Hope that champion works out for you forever lol.
Wow! Yea, I’d love to see them. How much do you sell them for? How many in a pack? Size?
I understand. I tried to buy a $ 800 trolling motor from B P in Manteca CA. I couldn't get anybody to help me. Nobody came up to me to see if I needed help. I will never buy anything from B P . it's to bad when I was a kid they only sold thru the mail. I loved it UPS would deliver my lures and I could pay COD. They got to big and now they are so bad rude and a joke.
Wow nuts. Yea not a good experience
Well It took long enough, I'm not sure what I would have done if that happen to me, you did it your way and it worked out, if your happy with it then it's done and now you can focus other stuff no more headache's. congrats and Fish On bro.
Thanks bud. I definitely did learn a lesson out of all of this. Sometimes hoping things will just be taken care of today, is not the way to go. Thanks for the comment
Same here I made the mistake of doing business with them
Sorry
Too bad Triumph went out of business, it was a solid boat. Key West is similarly constructed.
Yea bummer
My boots will never see the inside of another bps. Or listen to any of their pros selling their crap. Ripsumlipz
Lol nice. Thanks for the comment
Nice video & boat. Glad you were able to get things handled w/BPS; I’ve had similar experiences with them. Sadly, customer service at the high end companies has fallen of considerably over the years. If you have a local boat/marine shop near you where you can truly get to know the team, that’s your best bet for quality service. Good luck and tight lines.
Thanks man! It definitely was a rodeo. And I’m sure I’m not fully done with it. You are 100% correct about big companies nowadays. Happy fishing big dog
Yeah BPS doesn't make any money off the boat, so anytime they do warranty work, they're losing money.....they will drag ass.
Glad everything worked out ...
Nothing wrong with Nitro, it's the service that sucks from BPS as far as marine rigging and attention to detail.
Enjoy the boat, trade it in after about 5 years....
And check out Bullet Boats
👍👍👍
I agree, I love my Nitro, but the Hamilton Ohio boat repair for Bass Pro Shops sucks. They’ve lied about making repairs to my boat when they didn’t on several separate occasions. At one time the head machinist Mike ran a excellent shop but, now since he left, it’s gone too Hell. I will never take my boat back there again. I love my 591 Nitro which I brought the year before they changed it to the Z18. And yes, like you one main reasons I brought it because of room on the front deck. ‘ Come on Bass Pro get your Shit together.’
Donald E. Lomax
Wow seems like dealing with these boat shops is a headache all around. Love the width of the front deck. Thanks for the comment
This seemed like a serious headache, even heartbreak, if things like the fender falls off on the way home from buying the thing! I woulda been so unhappy. I can’t help but think the reason things didn’t get resolved quicker is cause of the covid mentality that hit industry. People are not working like they used to and quality control has gone out the window cause people were working from home in their pjs. Hopefully things continue to improve.
Hey, thanks for the kind post. It was definitely a rodeo but that’s life. I just now know never to deal with anything like that again. ThankYou for the comment
You all should sell your boat and buy a race car. That's what Nitro is all about. I've seen many huge fish taken without a speed boat. That way you can go fast AND catch fish when you're not driving fast.
Cool that you worked stuff out but I bought 2 bass trackers , 1 aluminum and 1 fiberglass and will never purchase from them again. In my opinion they manufacture a low quality boat that is not worth $50k. Van dam, Rick clunn and others are paid to fish them as we all know. Good luck with yours from here on out.
I think they sell good products but can take the hit due the corporate gross profit on everything else. I think that it’s the people who build them and sell them. KVD and Others are paid but they also wouldn’t fish unreliable boats.
Thanks for the comment
BPS has destroyed the quality and reputation of the Mako, Silver King, Sea Craft and Ranger brands.
Sounds like it
ALL THE NITROS ARE SMOKE N MIRRORS! You seem like a great guy just run it for a year before things start to fall off and brake. Trust me on this. THEYRE BUILT SOO POORLY, RIDE SOOOO BAD ABD THIS IS WHY YOU SEE ALL THESE USED ONES THAT ARE BRAND NEW UP FOR SALE! Don’t buy a Nitro plzzzzz!
I can see your point. Thanks for the comment
Good luck to you! Bass Pro is a commercialized, gimmick store. I stopped buying anything there five years ago.
Thanks man. True
Nitro's are not junk boats. They are improving every year. I would not buy from BPS, I would go to a Nitro dealer.
I love my boat, the sad truth is, Nitro is contracted through bass pro and white water marine.
@@onealbassfishin that is why I said go to a Nitro dealer not BPS.
I didn’t know you could find a dealer besides basspro. I thought nitro was purely contracted by bass pro. Interesting
@@onealbassfishin there are probably hundreds of Nitro dealers. Bass pro didn’t build the boat, install the electronics that went out, or the fender that fell off. Not sure what they did to “ prep his boat” but I was there when mine was delivered and they took the plastic off and installed the batteries. Really not sure how bass pro caused all the problems with a product shipped straight from the manufacturer
I bought the boat from a dealer (bass pro). I fully understand that the manufacture (white water marine) built and shipped the boat to bass pro, but they are the people I signed with and gave $46,000 to. That would be like you buying a ford from a dealership, then someone saying that the dealership isn’t responsible for things that go wrong with the car and you should only deal with Ford directly.
Nope. Basspro is the dealer and better back their sale like they built it themselves
Your right they are junk, those guys use them because the are sponcers or should say free.
I know they are free from sponsors but they are also very comfortable to fish out of
As someone who's been considering a bass boat purchase just this year (would be first time boat owner), I extend to you my sincere gratitude for your videos on this. I have now watched each update. Bass Pro was (WAS) my first dealer for consideration but not any longer.
If you have time, I think if you made a video of "CHECKLIST WHEN BUYING A NEW BOAT" or similar would be of great value. Now I know to at least do the following BEFORE I sign final sales paperwork:
- complete examination of trailer (I would only consider one with brakes also)
- Complete examination of boat and make sure it starts
- complete check on electronics
- test drive boat!
Hey man! Thanks for the awesome feed back and I will make a consideration to make that kind of video. I am super happy these basspro videos helped you. If you read through the comments, you will see that there are a lot of horror basspro stories besides mine. Again glad it helped!
Vexus.
@@johnemrey9877 they look like quality boats
Bass pro shop is a outdoor sportsman store. Not a Marina to sell boats and work on them. That like going to Walmart and buying a Cadillac You should have went to your local boat place and leave bass pro to the boat essentials. They get the so called lemons and imperfect boats to sell to less knowledgeable ppl would just want to spend a quick 50 grand. Sorry it happened but good luck.
Shoulda woulda coulda lol. Thanks for the comment
@@onealbassfishin very true sir hah. Expensive lesson is what it turned out as. But I've learned an expensive lesson as well
I hope it wasn’t “never get married” lol j k
That's the way it is. Nobody gives a shit. America quality, you gotta love it.
Exactly once something becomes an assembly line to the masses, manufactures stop caring.
Now you just need to get a garmin and lvs34 livescope :) it puts my megalive to shame
I’ve heard it’s nice. Mega live is pretty good though. The reason I went with mega live is cus my whole Ethernet system is hummingbird so all of my graphs are on one module. Thanks for the comment buddy!
Bass Pro shops the Walmart of boat sales...
Haha I almost said that on the video, but held back. Thanks for the comment