I f**ked up at work, and how the Spotify VP helped me grow | Coffee Chat With Lillian Ep.2

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  • Опубликовано: 26 дек 2024

Комментарии • 132

  • @wrenchguy2937
    @wrenchguy2937 3 месяца назад +227

    Having a great manager MATTERS so much. It really makes or breaks how u are at work. Love the relatable expierience.

  • @masqueradie
    @masqueradie 3 месяца назад +41

    My manager who is also like a mentor, always tells me "in life/work, you win some and you learn some" and this sharing of yours is such a great reminder!! Love your positive outlook on this and i know that this experience will now anchor your leadership style. Of course like you said, you dont have wait until you become a Senior Exec to extend this philosophy. This kindness and empathy should be extended to all working levels, human to human. Thanks for being so raw and open with this ❤

  • @jenlee-niffler
    @jenlee-niffler 3 месяца назад +22

    很謝謝你們誠實的說出自己失敗的經歷,和之後馬上承認不掩蓋錯誤的示範
    也從你們的主管身上看見有同理心的領導的價值❤❤

  • @ElridEdir
    @ElridEdir 3 месяца назад +68

    it's kinda interesting to see this side of you haha, but honestly this conversation taught me a lot about how we should behave or respond when we make mistakes bcs at the end we're all human

    • @LillianChiu101
      @LillianChiu101  3 месяца назад +1

      keeping it real for Coffee Chat with Lillian😭 and yes, we are all human 🥹

  • @claudia720316
    @claudia720316 Месяц назад +2

    The leader mentor genuinely turn a bad depressed situation to a positive circulation! I also appreciated your partners. He is such an encouraging coach! 😊

  • @aoshenfengyu
    @aoshenfengyu Месяц назад +6

    In my previous job, I made a mistake that caused the company to lose $100k in a week. At that moment, I thought to myself, "I’m done for-this amount is more than my entire annual salary." I blamed myself for it. However, my manager didn’t blame me at all. Instead, he told me it wasn’t entirely my fault and explained that the company had to bear the loss because no one had identified the issue earlier. He described it as a learning cost for the company. He reassured me not to dwell on it and encouraged me to focus on avoiding similar mistakes in the future.

    • @xaun_jinn
      @xaun_jinn 23 дня назад

      Thank you for your sharing, and would you mind sharing what mistake you made that caused the loss?

    • @lipingwong6675
      @lipingwong6675 21 день назад

      thank you for sharing! do you mind sharing what was the mistake?

  • @reneezhang4639
    @reneezhang4639 3 месяца назад +11

    Lillian I am so glad you share this with us, imagining be a perfectionist type A is so hard to share own mistakes to public. Truely appreciated and very inspiring ❤

  • @bridge64
    @bridge64 3 месяца назад +34

    I think you overthink too much, you are human and you will make lots of mistakes in life. Be gracious with yourself Lilian! love xx

  • @sharryjeanbalane6635
    @sharryjeanbalane6635 3 месяца назад +4

    Hi Lilian, I was the same situation with you today and I felt the same way you feel. Thank you so much for sharing and doing this podcast. It feels like I am not alone having this feeling. Thank you also to Rodolfo, I was comforted with his wisdom and thoughts! Continue to be amazing. Thank you for all the things that you share ❤

  • @emihle_sokatsha
    @emihle_sokatsha 3 месяца назад +11

    I love Rodolfo, always so insightful 🥺

  • @sangichan
    @sangichan 3 месяца назад +7

    I really appreciate that you are sharing your insights, totally different from most work-vlogs here on YT. Please more of these 💌

  • @rishin4
    @rishin4 2 месяца назад +6

    If it was your first meeting with her and it was her first impression of you, then maybe it wouldn't have worked out the same way. Since you had talked to her a few times before and she knew you were doing great work, then it became a small mistake that you can learn from. I like everything your friend said as "learning lessons" for you in this situation. It's great that you learned from your mistake and it showed you how valuable you are as an employee. The way she responded to you missing the meeting allowed you to continue putting in great work, instead of feeling demotivated after making one mistake.

  • @rishin4
    @rishin4 2 месяца назад +1

    I just applied for a job at Spotify! I've watched a lot of your videos about your role and the company culture; it seems like a great place to work! I love how your managers are very understanding and they help you grow, even in situations like this.

  • @ashley0238
    @ashley0238 3 месяца назад +4

    感謝Lilian 大方分享這次的經驗,我也從中學到很多,非常的感動

  • @6dtong903
    @6dtong903 Месяц назад +1

    I really like the dialogue between you and the manager. Learned a lot from him!

  • @CindyChew
    @CindyChew 2 дня назад

    Thank you for the great sharing, Lilian. It's such a great video, need it at this moment. ❤

  • @samihayashi
    @samihayashi 3 месяца назад

    This coffee chat is really inspiring. Especially 13:32 onwards
    Thank you Lilian for being so honest and sharing a mistake that probably felt extremely uncomfortable for you. You’ve definitely inspired me to become a better person at work

  • @leepm7612
    @leepm7612 3 месяца назад +2

    You guys are behaving like great leaders and this is something that I long for it🎉❤

  • @laurasanders5050
    @laurasanders5050 10 дней назад

    Lillian, thank you for showing us the good and bad side of work. How do or would you deal with bullying at work or office politics where you feel undermined? You are so good at navigating everything else, want to see how you would approach those more sensitive difficult situations if you have ran into them

  • @huanghuang2327
    @huanghuang2327 3 месяца назад

    Lillian, thank you for sharing this with us. It’s always hard for me to face failures at work, especially when they affect other colleagues and take valuable time from managers. After watching the videos made by you and Julia, I realized that Spotify is really good at choosing its employees! Thanks again for sharing this experience with us. It really helps me develop a positive mindset to view my mistakes in the future.❤

  • @tre3-m5c
    @tre3-m5c Месяц назад

    It was an interesting conversation, and thanks for sharing those experiences and stories. I love the dynamic and friendship between you guys. I hope everything goes well with you guys!

  • @Kidsstorytimeco
    @Kidsstorytimeco 3 месяца назад +2

    Your manager is absolutely amazing.☺

  • @PhoxKiD
    @PhoxKiD 3 месяца назад +2

    Omg Lilian, I feel ya I have been a similar situation where i couldn't deliver cost model in time but owning things worked for me 😅

  • @Thisisstarry
    @Thisisstarry 3 месяца назад

    i love how natural you talk with your friend

  • @twan0817
    @twan0817 3 месяца назад +2

    thank you and your co-workers for sharing the stories. they're very inspiring!

  • @laijsnn71
    @laijsnn71 3 месяца назад +2

    聽了很有共鳴~讓我想起今年暑期實習的時候 我平常都在上班時間前半小時到公司 有一天不小心設錯鬧鐘時間睡過頭 醒來的時候已經是上班時間過十分鐘了 當下覺得天啊我的職涯毀了 我只是個實習生就遲到 主管和同事們一定會覺得我很糟糕 馬上打電話向主管致歉說明 而主管的回覆是「沒事你平時已經是整個部門最早到公司的人了 而且妳只是實習生 不用緊張 沒事的(語氣很慷慨)」在那之後我內心一直很愧疚 因此讓我想表現得更好 不能辜負主管對我的好與同理心 聽完Lillian和Rodolfo的見解之後 也讓我跟當時的自己和解了! 很棒的Podcast!!! 身為即將出社會的大四生覺得非常受用!謝謝你們的分享💞

    • @user-jn45jduc93jn
      @user-jn45jduc93jn 2 месяца назад +1

      他們應該看過太多態度不佳的實習生,所以自律的人偶爾失誤不會苛責的~

  • @mizukamiremig
    @mizukamiremig 22 дня назад

    有一個情緒穩定的上司/經理真的很重要!很感謝你真誠的分享。我的上司是個會人身攻擊人的人,我只要犯了小錯就會被人身攻擊,而她本人是不覺得自己在攻擊人。只要你被定義為一個蠢人,就會不斷的雞蛋裡挑骨頭😢

  • @user-jn45jduc93jn
    @user-jn45jduc93jn 2 месяца назад

    Thank you for sharing. It really inspired me a lot about how to deal with our own mistakes and to be a good leader. "The bond of love and kindness and empathy is stronger than the bond of fear." I truely love it! I'm genuinely grateful for watching this video when I was stucked in the bad treatment from my ex and I don't want to be like him. Your executive is a good model for me to improve myself, even though I don't work at Spotify. Thank you so much. ❤

  • @alexisgraham2383
    @alexisgraham2383 3 месяца назад +2

    Lillian, thanks for sharing your story. Please take it easy on yourself. This wasn't some big f up or failure (even though our brains would like to tell us it is). Be kind to yourself. - (from a girly who's worked in consulting for 8 years)

    • @LillianChiu101
      @LillianChiu101  3 месяца назад

      thank you alexis! yes i can be attached to how people perceive me sometimes but learning to set mental boundaries too💚

  • @alfonsh6453
    @alfonsh6453 4 дня назад

    充滿智慧的對話
    感謝分享🙏🙏🙏

    • @LillianChiu101
      @LillianChiu101  2 дня назад +1

      感動!雖然很多時候在錄影片都覺得-ㄜ 這個值得分享嗎 但後來發現,好像有時候影片是一種陪伴感🥹謝謝你!

  • @kuanming0601
    @kuanming0601 Месяц назад

    The executive : "oh we have a meeting! "🤣

  • @Milleleleleme
    @Milleleleleme 3 месяца назад +1

    I totally feel you as an INFJ-A. But Lilian, you’re more amazing than you realize. Stay loose about being not perfect sometimes.

  • @chrischeung4743
    @chrischeung4743 Месяц назад

    Thanks and it’s really interesting and the discussion is very inspiring, just subscribed your channel and will share to my friends, thank you very much Lillian

  • @jjjabsjwksjxbsujw
    @jjjabsjwksjxbsujw Месяц назад

    thanks to your wonderful video! this video show me what the real leadership is, and i really learned a lot from this.

  • @TheMoyamo
    @TheMoyamo 3 месяца назад +1

    I’m so glad for this insight! I would have never expected any corporate execs and managers to actually be kind and compassionate. Even in non profit I had leaders with mistrust from the very first moment onwards who followed approaches such as ‚no complaint is praise enough‘
    Can you elaborate on the work culture at Spotify? Is your relationship with your manager typical for what you experience at the company? Any insights from European offices as well?

  • @HuangRex
    @HuangRex 3 месяца назад +1

    好喜歡你們的對話,誠實面對問題,如果有不好結果那也是對自己負責。

  • @siranxie844
    @siranxie844 3 месяца назад +1

    Great episode as ever! I learnt a valuable lesson from this video as well!

  • @ebenezersam788
    @ebenezersam788 3 месяца назад

    This was such an inspiring conversation. Thanks a lot for sharing! I can really relate!

  • @liloruf2838
    @liloruf2838 17 дней назад

    You know what. Maybe that's actually a good test. I will be forgiving for colleagues mistakes. I expect my leader to do the same for me.
    Just a thought 🤔

  • @askaaaah
    @askaaaah 3 месяца назад

    I like the slice of life videos more than podcast style tbh, but I can see how a podcast is helpful to others

  • @cocoholic0105
    @cocoholic0105 2 месяца назад

    Hello, Lillian, this is my first time to see your video. Your reaction was totally like mine. I always blame myself for every mistakes and feel soooo sorry to everyone who I work with. But I see the difference between western and eastern culture. Maybe it's because I always work in Taiwan, once anyone makes a mistake, it's easily to be blamed terribly and even be fired.
    Anyway, I like your friend, Rodolfo's suggestions.😊

  • @feliciaiskandar
    @feliciaiskandar 3 месяца назад

    Thank you for sharing this ❤❤❤ I'm really inspired to be a better leader.

  • @angelaliu4508
    @angelaliu4508 3 месяца назад +3

    Super inspiring! I’m curious though, how do top managers deal with people who don’t really value the opportunities they get? Like those who figure the boss won’t get mad no matter what, so they don’t bother to reflect or improve. Do manager just let it slide, or handle it differently?

  • @madcoda
    @madcoda Месяц назад +2

    I mean…it’s not like you f up a million dollar deal, it’s not that serious. but it’s true that not everyone is that kind, some managers would have made this sounds more serious than it should be

  • @pamelapryor3269
    @pamelapryor3269 3 месяца назад +2

    Ahora queremos todos trabajar en Spotify

  • @heyjenyoutube
    @heyjenyoutube 26 дней назад

    i really want a work partner like thattt... so we can grow together, cheer one another.

  • @dorishsu6398
    @dorishsu6398 2 месяца назад

    Thank you for this video! I also learn a lot from your sharing.

  • @SuSu-jm8kt
    @SuSu-jm8kt 3 месяца назад +2

    Rodolfo is so insightful and handsome ❤

  • @Mel-qw3ir
    @Mel-qw3ir 3 месяца назад +3

    Lillian好可愛,一直跟同事確認怎麼辦,很real 💗💗💗

    • @LillianChiu101
      @LillianChiu101  3 месяца назад +1

      第一先問chatgpt因為秒回😂

    • @LillianChiu101
      @LillianChiu101  3 месяца назад

      第一先問chatgpt因為秒回😂

    • @Mel-qw3ir
      @Mel-qw3ir 3 месяца назад

      哈哈哈哈哈 我學起來了!👍🏼👍🏼👍🏼

    • @user-jn45jduc93jn
      @user-jn45jduc93jn 2 месяца назад

      @@LillianChiu101 慌張的時候,秒回真的好重要!😆

  • @catfish2310
    @catfish2310 28 дней назад +2

    錯過meeting就叫出包? 下次試試看讓整個產品的上市延後1~2周,這種才叫出包,讓你只會跑廁所嘔吐的那種

  • @ggwp11485
    @ggwp11485 25 дней назад

    最重要那位主管是認可你的工作能力/為人,才會給你機會。

  • @yumao951
    @yumao951 3 месяца назад

    Love this episode ❤

  • @Jeonkiminluv
    @Jeonkiminluv 3 месяца назад

    I love this coffee chat, I’m really inspired by this video ❤ thank you Lili.
    P.S I’m new subscriber and I love so much yours yt contents 💋💋💋

  • @katefan9413
    @katefan9413 Месяц назад

    Thank you for sharing!!

  • @qqw1976067
    @qqw1976067 Месяц назад

    身為一個領導者,要有這樣的EQ及處事能力真的不容易,人們時常因為上級的責罵遷怒下屬,真的很配服這樣的人

  • @patrickgamboa7270
    @patrickgamboa7270 3 месяца назад +9

    So this is all about a missed meeting? Things happen all the time

    • @sustainwithkate
      @sustainwithkate 2 месяца назад

      I guess not in some big companies with a professional working culture.

  • @wong8584
    @wong8584 Месяц назад

    what's the calender plugin you are using? I'm an IT business analyst with ENFP dominant persona, can you share some ai tools/ productivity that might be helpful.

  • @realplayer8
    @realplayer8 Месяц назад

    When you becomes senior executive and can manage (i.e. better control) your time schedule, then you can say the same to your subordinates 😊

  • @haolee1990
    @haolee1990 23 дня назад

    A cool topic, thanks for sharing this genuine one, but how's your thoughts on those people who us kindness of someone as an excuse and always. How a leader deal with that in your thought maybe?

  • @yhc6363
    @yhc6363 3 месяца назад

    ❤❤好喜歡這個系列

  • @Annie.thegirl
    @Annie.thegirl 3 месяца назад

    我也深受啟發!已收藏這部影片💕

  • @PetraHapsari
    @PetraHapsari 3 месяца назад

    Love this ❤

  • @胡琰冰
    @胡琰冰 3 месяца назад +1

    Rodolfo is hilarious. I admire you have such great leader and coworker. Awesome work! Thanks for sharing the experience and reflections.❣

  • @meghanard4503
    @meghanard4503 3 месяца назад +1

    If manager is not motivates or appreciate your work then it's difficult to stay in the company recently happened with me like manager always she demotivate my work so resigned

  • @jixueqian9593
    @jixueqian9593 3 месяца назад +1

    but honestly, as long as it's not missing a customer call, everything is managable... people will understand

  • @ioooooooooooooi
    @ioooooooooooooi 3 месяца назад +5

    這應該是亞洲公司跟西方公司文化差別了 要是在亞洲公司可能就是件大事了

  • @abc-qz8bc
    @abc-qz8bc Месяц назад +1

    你好靚☺️☺️好有氣質☺️☺️

  • @陳政彣-b9n
    @陳政彣-b9n 3 месяца назад +1

    期待有更多關於怎麼帶領團隊的影片!

    • @LillianChiu101
      @LillianChiu101  3 месяца назад +1

      有!最近學到很多耶~(應該是年紀也到了😂

  • @camias709
    @camias709 3 месяца назад

    ChatGPT is getting too human 👀😅
    Great episode!

  • @kinblue5793
    @kinblue5793 Месяц назад

    Inspiring

  • @Wisdomstory52
    @Wisdomstory52 3 месяца назад

    Thank you for great video❤

  • @laurensent
    @laurensent 3 месяца назад +2

    nice manager, nice coworkers!

  • @james0405
    @james0405 3 месяца назад

    終於有新影片了

  • @loverlun885
    @loverlun885 23 дня назад

    Good sharing

  • @newworldhello
    @newworldhello Месяц назад

    Time to find a white noise playlist to calm down. 😂

  • @gcklo
    @gcklo Месяц назад

    A few of my team members missed our 1 on 1’s and I also didn’t give them any trouble

  • @yjhong78
    @yjhong78 3 месяца назад

    McIntosh amplifier, Focal Maestro Utopia Evo speaker ...

  • @amberchung6388
    @amberchung6388 3 месяца назад +2

    I honestly think that the manager did the same mistake before and they grew from it.

  • @mansoor3159
    @mansoor3159 3 месяца назад +1

    Lillian your new profile picture looks so so pretty and please please don't change your profile picture and I am watching your vlogs since years and years ago 💖✨

  • @purpleching2836
    @purpleching2836 3 месяца назад +2

    I think she may have missed out also lol as she didnt ping you either
    It is a bit over-reacting to write such email 😂 dont worry too much
    I mean the executive wont blame you for such small thing as long as you have informed her that you have missed the meeting out
    At the end of day, human makes mistake…being too fear is not a good thing

    • @LillianChiu101
      @LillianChiu101  3 месяца назад +2

      yes but it’s the small thing that builds trust & character..!

  • @jmapellerosette
    @jmapellerosette 3 месяца назад +4

    如果是在台商發生類似事件,結果可能不一樣哈哈哈哈

  • @l.z.4336
    @l.z.4336 Месяц назад

    that's exactly the type of F-up i'm looking for...🤣

  • @marccolomayt82094
    @marccolomayt82094 3 месяца назад

    💚💚💚

  • @duncanotieno3968
    @duncanotieno3968 3 месяца назад +2

    Rodolfo must've been working in a big 4 firm haha

  • @YeHtutAung-i1n
    @YeHtutAung-i1n 22 дня назад

    I can buy confort chair for set and TV and DVD and bedroom fascalatary

  • @donbcorleone
    @donbcorleone 3 месяца назад

    Jeez nice McIntosh setup

    • @LillianChiu101
      @LillianChiu101  3 месяца назад

      damn i didnt know until i looked it up just now…woooa the speaker is so exp 😱

  • @YeHtutAung-i1n
    @YeHtutAung-i1n 22 дня назад

    I wanna buy confort chair for set and TV and DVD and bedroom fascalatary

  • @annbabyjane1696
    @annbabyjane1696 Месяц назад

    omg you are making such a big deal of this .I do not think it is such a BIG mistake lolllll dont be so hard on yourself or others :)

  • @samwang1228
    @samwang1228 3 месяца назад

    最後忘記推銷課程是set好的嗎xd

    • @LillianChiu101
      @LillianChiu101  3 месяца назад

      沒有😂所以我突然反應不過來lol

  • @haohao9351
    @haohao9351 3 месяца назад

    你們講英文好好聽 是我難得可以繼續聽下去的yt影片 by the way 最後好好笑

  • @JarrettLavac
    @JarrettLavac 2 дня назад

    Going to AI first for advice about how to say sorry...😆Don't make that a habit.

    • @LillianChiu101
      @LillianChiu101  2 дня назад +1

      chatgpt is lowkey my crisis therapist 💀🆘

  • @Lisa-jc2fx
    @Lisa-jc2fx 2 месяца назад

    組織安全感,有書在說這個

  • @benedictpang637
    @benedictpang637 3 месяца назад +11

    Haha isn't the email a lil too serious. Ok so you missed the meeting. So what. I bet your manager misses meetings too haha 😛. A simple apology will suffice haha

    • @SuSu-jm8kt
      @SuSu-jm8kt 3 месяца назад +8

      @@benedictpang637 missing a meeting is not something to be taken lightly. It can say a lot about someone such as being disorganized or not valuing the other persons time. I think Lilian’s email to her senior director was great!

  • @jeffloh5578
    @jeffloh5578 3 месяца назад

    Imagine the person you missed the meeting is not your VP, but Elon Musk 👽

  • @ennmin
    @ennmin Месяц назад

    Sending that email felt like it escalated the situation to become double f**ked-up, no?

  • @xordinaryx
    @xordinaryx Месяц назад

    性感甜美宝贝

  • @whatislovebutonelonggame5406
    @whatislovebutonelonggame5406 3 месяца назад

    you'll need to return the favor someday, and it usually will cost you more

  • @arielle7765
    @arielle7765 3 месяца назад +1

    thank you for sharing this experience🥺🥺🤍