Hey there, is there a way to get one in austria? I've had one before (bought at a local market) and was really happy with it. But on your website it says the shipping is 19 gbp so it would be nearly double the price for one 😬 Are you maybe planning to sell on amazon or do you sell over local shops in austria?
I purchased from a cake bake show and one of the cutting pieces broke by the second use :(. Also asked for receipt didn’t get it that time !! Got in touch with Nova said they will post me one , haven’t done it or haven’t heard anything later.
@@Yasmincookin That's great, sorry about the delay. Royal Mail are very slow and unreliable at the moment because of all the strikes. Hoping this chaotic time is over with soon! Thanks for your patience
hi Clinton I have tried my chopper its fab. hope to see you again at a show somewhere Val x
So glad you like it :)
Hey there, is there a way to get one in austria? I've had one before (bought at a local market) and was really happy with it. But on your website it says the shipping is 19 gbp so it would be nearly double the price for one 😬
Are you maybe planning to sell on amazon or do you sell over local shops in austria?
I purchased from a cake bake show and one of the cutting pieces broke by the second use :(. Also asked for receipt didn’t get it that time !!
Got in touch with Nova said they will post me one , haven’t done it or haven’t heard anything later.
Hi, I'm sorry about this. Can you email me: lauren@novauk.com so I can replace your broken part and get a receipt to you? Kind regards, Lauren
I believe you were the one I was in touch with, Lauren.
Funnily the replacement arrived at my address just now , great !
@@Yasmincookin That's great, sorry about the delay. Royal Mail are very slow and unreliable at the moment because of all the strikes. Hoping this chaotic time is over with soon! Thanks for your patience
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