Moving Nightmare: Berkeley family's belongings stuck in pod at damaged warehouse

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  • Опубликовано: 1 дек 2024

Комментарии • 156

  • @patricksanders858
    @patricksanders858 Год назад +12

    One word of Advice. When you unload the POD do it in one day. Do not leave the POD on the street, it WILL get opened and trashed.

  • @earlycuyler5029
    @earlycuyler5029 Год назад +21

    I had the same thing happened to me 2yrs ago . I'll never use pods again it took a month and a half to finally get our stuff

    • @marcushennings9513
      @marcushennings9513 Год назад +4

      I tried it with a similar company and while it wasn't missing I had to make an appointment which was 2-3 days later just for them to make my container available for me to get inside to get a few items out. never again.

  • @katjay3125
    @katjay3125 Год назад +6

    I used u-haul pod one time and it was broken into and the lock was broken off ....God is good ...the door got stuck and they couldn't get in but they still attempted to rob the pod on route...

  • @mrsmith1339
    @mrsmith1339 Год назад +25

    In depth reporting. We could not contact Pods and have no resolution nor course of action, but we reported anyway.

    • @benactis8741
      @benactis8741 Год назад

      Lower the reporter through the hole in the roof lol

  • @atbolt
    @atbolt Год назад +10

    Dealing with PODS was probably the biggest mistake of my entire life.

  • @desmeisme
    @desmeisme Год назад +15

    Now I know what not to use. That sucks I’m sorry for them

  • @Evieinsf
    @Evieinsf Год назад +4

    My POD is stuck in the same facility. They canceled and rescheduled my move twice, then suspended it with no ETA for when they might be able get my stuff to me. I paid for street parking twice based on their original dates, and they assure me that they'll reimburse me but haven't done so. Every time I call they say they'll follow up in email but they never have.

  • @DaBinChe
    @DaBinChe Год назад +14

    Pods is leasing the building from the city so they city is responsible/liable since it is their building that the roof collapse, they need to fix the roof ASAP.

    • @sneat2028
      @sneat2028 Год назад

      Prologis is the tenant and master lease holder, under that type of lease *(NNN)* the master lease holder is responsible for all maintenance and repairs.

  • @aeromtb2468
    @aeromtb2468 Год назад +15

    PODs cant do anything as the building is red tagged. talk to the city.

    • @sphixion
      @sphixion Год назад

      maybe Joe's mama should have swallowed.

    • @sphixion
      @sphixion Год назад

      @Joe Mama you don't think though

  • @o0o-jd-o0o95
    @o0o-jd-o0o95 Год назад +7

    From what I saw from the pictures it wouldn't take more than a day or two for a contractor to shore up that roof and make it at least safe to work under

  • @bkwil6078
    @bkwil6078 Год назад +14

    You should have went with ABF U-Pack..... Another thing they don't tell you is if you pack too much in the pod they bring it back to their yard then they tell you they can't ship it because it's overweight.... that's when I show up with a 28 ft ABF trailer and you unload all your stuff from your pod onto our trailer...... And it's smooth sailing from there.....

    • @203297
      @203297 Год назад +4

      I used ABF when I moved and they were awesome. Everything you said was spot on.

    • @bkwil6078
      @bkwil6078 Год назад +1

      @@203297 thanks.... Yeah their customer service is top notch... And if you were in the California Bay area you were my customer...

    • @rebusrosales9564
      @rebusrosales9564 Год назад +1

      Yes you are right, that happened to us.any they tell you that in the last minutes without employees the are closing and miracle a bigger container was in somewhere but you have to pay more or you take you staff out 😢

    • @zackrob9170
      @zackrob9170 Год назад

      Would like to try them out but when I ask for a quote it says not available, and I am east bay

    • @bkwil6078
      @bkwil6078 Год назад

      @@zackrob9170 ballpark where at

  • @norcaldeemichaels
    @norcaldeemichaels Год назад +4

    It’s a PIA, but the only secure option for a residential move is to D.I.Y. Rent the truck, hire local labor & drive it yourself, and NEVER leave the truck overnight if you need a hotel, sleep in the truck if you have to. I know more more than one family (and a couple bands too) who lost everything when their rental truck was stolen while overnighting in a hotel. It sucks, but no one will protect you but you.

  • @adybhardwaj601
    @adybhardwaj601 Год назад +1

    I am in the exact same situation. It’s been almost a month we have not received our pod.

  • @cardinalstar2048
    @cardinalstar2048 Год назад +17

    Oh you moved here. This is just the beginning 🚴

    • @jeremys6631
      @jeremys6631 Год назад

      LMAO... They don't like the run around and lying 😂😂😂 wrong city .. hell wrong state. Dude should be used to the lies tho... He's film maker 🤷🏽‍♂️

  • @bambooblue74
    @bambooblue74 Год назад +4

    PODS is the worst. Their customer service is a joke. There’s a huge difference between what customer service says and what happens on the ground. If anyone’s interested in writing a class-action letter to corporate, count me in.

  • @zzhou1557
    @zzhou1557 Год назад +11

    Oakland...that's how we welcome new neighbors.

  • @katiesioux7757
    @katiesioux7757 Год назад +1

    They ripped me off yrs ago, they sold my stuff and "misplaced" my payment check until after my stuff was sold!!!!!

  • @alexsolo4085
    @alexsolo4085 Год назад +1

    Seems like A huge safety issue. They cant put anyone back in the facility until that roof gets repaired. Hopefully they get it fixed soon so people get their stuff.

  • @Tom-pc7lb
    @Tom-pc7lb Год назад +1

    Somebody from I Pods Corporate needs to get with the city and city engineers to come up with a safe temporary fix so the boxes can be moved to an area where the CUSTOMER can get to them.

  • @lizbits9339
    @lizbits9339 Год назад +2

    That’s why I went with a moving company in the end but these things can happen.

  • @charq52
    @charq52 Год назад +9

    I moved twice by "pod" (ABF U-Pack). Once from Oregon to So. Calif and then from So. Calif to the east coast....it was a great experience both times. This sounds like a city issue rather than a PODs issue.

    • @snypa-ck7hn
      @snypa-ck7hn Год назад

      its whoever is tasked with fixing the structure. maybe they are holding out for the lowest bidder

    • @troygaskins1301
      @troygaskins1301 Год назад +1

      Disagree with you 100%

    • @progressivedragon6664
      @progressivedragon6664 Год назад

      how much was the oregon to so cal move?? i'm planning on doing the reverse in next 2 months

    • @charq52
      @charq52 Год назад

      @@progressivedragon6664 In 2012 it cost about 3,000 for two PODS. Oregon is pretty expensive these days. My daughter just moved from Portland to Seattle...she says it's cheaper in Seattle. I don't know that first hand. I moved to Western Kentucky. Sounds odd...but I can afford to live here...even bought a house.
      It cost about 5,000 to move from CA to KY (total costs...travel, etc.) Again by UPACK

  • @lutomson3496
    @lutomson3496 Год назад +2

    What idiot would pack their work equipment up in a pod and expect it to get there? That in itself is problematic with people, in addition to PODS actions, movers never are on time in my experience shippers either always a day late and a dollar short and damage

  • @troygaskins1301
    @troygaskins1301 Год назад +5

    Just went thru this with U-Haul pod...these companies should be sued by a major lawsuit

  • @sonamu4523
    @sonamu4523 Год назад +2

    We all need to be aware of customer right. The law is not protecting customers, it seems the whole system is designed to keep corporate profit first. Time to change.

  • @JasonJensenA
    @JasonJensenA Год назад +2

    Amazingly, a company give you the finger and you have no recourse..

    • @louisliu5638
      @louisliu5638 Год назад

      Transport interstate and moving companies laws don't cover you: your "stuff" is THEIRS until delivery and you pay, and pay, and pay. Owned an in-town moving company for a decade and occ. dealt with this issue with the big boys. They have all the power, in law.

  • @CharlesVanNoland
    @CharlesVanNoland Год назад +1

    Sounds like PODS needs to go to the ends of the earth, if that's what they have to do, to fix the stupid roof so containers full of personal property belonging to private individuals can be reacquired. Why is it taking weeks and weeks for them to do something about the roof? Do they think it's a fashionable look for a company to not do everything it can to serve its customers?

    • @mikeray7621
      @mikeray7621 Год назад

      Snail pace movements by city....same reason all our pro teams left.

  • @NekroBroly
    @NekroBroly 6 месяцев назад

    As a former mover who did it for years i have to say this. The customers can also be some of the most frustrating people on the planet just as well as the moving companies like uhaul,pods,penske and ubf. The movers are dealing with idiots on all ends. My favorite was the husband saying this beast of a dresser goes upstairs just for the wife to wait after you take it up there to say its trash and goes on the road. Or the people that say "whats that" while looking at the couch they sit on everyday.

  • @leeo268
    @leeo268 Год назад +11

    Jessica should be organizing a class action lawsuits from all the pod victims. They can sue Pod and the city.

    • @Hashdollars
      @Hashdollars Год назад +1

      Sue the city?
      You’re clearly not a lawyer
      You sign a contract when you move that gives you $0.50 cents per pound of your property. Learn to read it will help in life.

    • @leeo268
      @leeo268 Год назад +4

      @@Hashdollars You work for Pod or City? lol . why so butt hurt? Law suits are coming. As a business owners, I know people love to sue for the smallest things and get away with it. This is massive and great case for lawyers.

    • @Hashdollars
      @Hashdollars Год назад

      @@leeo268 I own multiple businesses trucking company, logistics company, retail etc.
      I’m butthurt because I know more than you?
      Get help snowflake, it’s standard for moving obviously they didn’t buy full coverage insurance or they wouldn’t be on tv complaining they would have been paid full replacement value of everything on their manifest.
      They have minimum coverage which at best will pay 60 cents a pound which hardly covers computers, clothing etc
      A laptop might weigh four lbs so that’s $2.40.
      Again you’re clearly not a lawyer so why keep harping on when your wrong.
      You’re not correct, go call lawyers yourself and see how many can argue out of a moving contract.

    • @jeannietimberger2556
      @jeannietimberger2556 Год назад +1

      Calm down mr. sue happy 🤦🤣

  • @abbylynn8872
    @abbylynn8872 Год назад

    Really.... all you folks wanting your pods should be standing outside city hall demanding answers. Especially if you aren't working.

  • @Tom-pc7lb
    @Tom-pc7lb Год назад

    I would file suit against them for damages and mental anguish.

    • @mikeray7621
      @mikeray7621 Год назад

      Read the contract you signed. Im sure there is a disclaimer for situations like this out of pods control.

  • @selinahogan6519
    @selinahogan6519 Год назад

    Omg, I feel so sorry for them. I would never use PODS or recommend them to no one. I moved to Texas in July and it took them till September to deliver my POD. They gave me the run around, they kept charging my card for the storages fee but it was their fault. Then they had the nerves to offer me 700 in refund and wanted me to remove all my negative reviews offline and to remove my complaint from BBB website but I refused to, and I turned down the settlement. PODS is the worst and so is their customers services department.

  • @AubreePortune
    @AubreePortune Год назад

    I worked for Pods, it's a horrible company inside and out. All the good people were canned or left. Absolutely pathetic. The new CEO is terrible.

  • @Chris-gi9ch
    @Chris-gi9ch Год назад

    The best way to move with the exact style container is to hire a "less than trucklad" (LTL) carrier like ABF U-Pack.

  • @rebusrosales9564
    @rebusrosales9564 Год назад +1

    It’s the worst crevice, they are liars,no responsibility at all, we use the service to years ago and they damaged our refrigerator,tv and other things after that they never responded and the insurance gets what? It’s covered at all and very expensive the service. If you have to have the experience to moving check other options with time early before you can be in this bad situation.

  • @geraldinevera2829
    @geraldinevera2829 13 дней назад

    This is so sad to hear what happened to this beautiful family I have totally different experience with Pod company delivery day on time pick up day on time cross country from California to South Carolina on time I had a great experience with the Pod company.

  • @11FRANZILLA11
    @11FRANZILLA11 Год назад

    They outta sue the F out of PODS for making their life miserable, an inconvenience and a living nightmare. This is unacceptable!

  • @jeffbaca1173
    @jeffbaca1173 Год назад

    Get your stuff back and leave the Bay Area immediately, it’s not safe here, no place to raise a family.

  • @ignaciorlimon1
    @ignaciorlimon1 Год назад +8

    Sue the City of Berkeley and Pods, they have the money for it and insurance policies to cover litigation.

    • @mikeray7621
      @mikeray7621 Год назад

      Read the contract you signed. Im sure there is a disclaimer for situations like this out of pods control.

  • @MrBrownnn696
    @MrBrownnn696 Год назад

    If the city owns it the city needs to get its act together n fix it...

  • @brianliming1009
    @brianliming1009 Год назад

    At least you have a home.

  • @nomenclature9373
    @nomenclature9373 Год назад

    Warehouse in Oakland, no word from Mayor.

  • @Buckingham212
    @Buckingham212 Год назад

    Not the couples fault but I really didn’t think that PODS process was for anything but furniture and heavy items, really don’t need the movers or anyone but yourself moving valuable/critical items

  • @chadachwilliam5515
    @chadachwilliam5515 Год назад +1

    Sounds like a lazy politician somewhere that only cares about getting them checks to go to Cabo

  • @CatherineReardon
    @CatherineReardon Год назад

    Hugest prayers for this family.! 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼

  • @mk61289
    @mk61289 Год назад

    What about the permit to just live?

  • @interamerica6027
    @interamerica6027 Год назад

    Note to myself: never use Pods

  • @sethpotter9592
    @sethpotter9592 Год назад +1

    Berkeley. Said it all. Welcome to California.

  • @Tom-pc7lb
    @Tom-pc7lb Год назад

    Put me in charge of this mess. I’ll make things happen.

    • @mikeray7621
      @mikeray7621 Год назад

      Mister mayor got my vote. Bring the raiders back while ur at it pal

  • @13lood13ath
    @13lood13ath Год назад +1

    Time for some lawsuits!

    • @mikeray7621
      @mikeray7621 Год назад

      Karens are out in full force

  • @gergc4871
    @gergc4871 Год назад +1

    It's called counting.
    Is it hundreds? Thousands?
    It requires more fingers and toes but I have faith in you!

  • @americanmilitiaman88
    @americanmilitiaman88 Год назад

    When i leave Washington state im renting a class B truck with a lift gate and doing it myself. I dont trust anyone.

  • @1motomanic
    @1motomanic Год назад +28

    Their biggest mistake was moving to Berkeley in the first place.

    • @amysharp6
      @amysharp6 Год назад +3

      💯

    • @Hashdollars
      @Hashdollars Год назад +5

      It’s one if the best cities in the entire country.
      What city do you live in?

    • @rockhard9369
      @rockhard9369 Год назад

      Why? expensive house or rent?

    • @PositronLaser1
      @PositronLaser1 Год назад

      @@Hashdollars best for criminals and homeless, not for normal people.

    • @Hashdollars
      @Hashdollars Год назад +6

      @@rockhard9369 because he is envious of smart people who live in million dolllar plus homes.
      He’s obsessed with the Bay Area and comments on every video like he’s smarter than others.

  • @nogarage.
    @nogarage. Год назад

    They will have a hard time in the bay. Bs like this is the norm out here.

  • @josesiliezar1758
    @josesiliezar1758 Год назад +3

    "I used PODS to move to Berkeley and it was a disaster!"
    "Oh no! What are you gonna do?"
    "I don't know but I'll never make that mistake again!"
    "You mean using PODS?"
    "No, moving to Berkeley"

    • @sneat2028
      @sneat2028 Год назад

      ...Says, the person who's not from the area.

  • @TheRealoldcar
    @TheRealoldcar Год назад

    Avoid pods

  • @garyweglarz
    @garyweglarz Год назад

    Well PODS, we were considering using your services next fall - that won't be happening now - that's for sure.

    • @mikeray7621
      @mikeray7621 Год назад

      City issue. Not pods. City drags feet on everything. Oakland Wont even lift a finger to try to keep sports teams.

    • @garyweglarz
      @garyweglarz Год назад +1

      @@mikeray7621 I doubt the city prevented PODS from communicating with these folks - no matter the source of the issue.

  • @poisonpawn6452
    @poisonpawn6452 Год назад

    Class action time with other pods renters

  • @mikemacb7rs4
    @mikemacb7rs4 Год назад

    Maybe reach out to the city KTVU and customer…smh

  • @SOS-ct9mv
    @SOS-ct9mv Год назад

    On a positive A least they can afford a 1 million dollar home in Berkeley

  • @fergman300
    @fergman300 Год назад

    welcome to the bay area........you will regret moving here.

  • @masguapoako
    @masguapoako Год назад +1

    That's a lot of pods (family belongings)

  • @Groudon22759
    @Groudon22759 Год назад +3

    There’s your first problem. You moved here. Second, if you can afford a house in Berkeley then you can afford a mattress at least a cheap one. Stop being dramatic.

  • @jaymeez
    @jaymeez Год назад +1

    Companies don’t care anymore

  • @MaltedJacker
    @MaltedJacker Год назад

    It’s an OMAN 😂 You should stay put.

  • @bartwilloughby2909
    @bartwilloughby2909 Год назад

    Bezerkeley

  • @cj9667
    @cj9667 Год назад

    Beyond PODS control…a red tagged building is unsafe. It will be delivered when it’s safe to access…life over property. Inconvenience for sure…CT to CA???? 🤦‍♀

    • @baepple
      @baepple Год назад

      Exactly what I said these people are ridiculous want their shit over the safety of the workers. If I was a pod worker I’d piss on their couch

  • @EDHBlvd
    @EDHBlvd Год назад

    Why on Earth would you move to Berkeley?

    • @romulus_
      @romulus_ Год назад

      where do you live and why is it so great?

  • @MeoMiyo
    @MeoMiyo Год назад

    They moved across country to Berkeley. Welcome to California.

  • @propblast82nd
    @propblast82nd Год назад +1

    Welcome to the Bay Area

  • @sneat2028
    @sneat2028 Год назад

    Why is this news? Across the country many people have lost their homes due to the bad weather and some people have lost their lives.

  • @jonnydanger7181
    @jonnydanger7181 Год назад

    Not exactly a warm welcome to the Bay Area? I didn’t know a “warm welcome” exists there?

  • @michaelholbrook4993
    @michaelholbrook4993 Год назад +1

    Welcome to California. You will regret your decision.

    • @rebusrosales9564
      @rebusrosales9564 Год назад +1

      It’s not true, I moved from Ca to another State am I had the same experience, and this State it’s beautiful but 20% of humans are mean. From this point I don’t understand why some peoples said they California not good, each State has good and bad humans.

  • @joelrudzinski6829
    @joelrudzinski6829 Год назад

    Best move to a Different State before their Child is raised in that 3rd World Country. We LEFT.

  • @LostintheHate
    @LostintheHate Год назад

    😂😂

  • @UnderCrownkings
    @UnderCrownkings Год назад +3

    That’s not his child😂

  • @jasontomica8938
    @jasontomica8938 Год назад +4

    SHOULDN'T OF MOVED!!!

  • @dianaklien1560
    @dianaklien1560 Год назад

    Their first mistake was moving to California.

  • @malcriadamedina5358
    @malcriadamedina5358 Год назад +1

    A filmmaker who's living in a multi million dollar home in Berkeley.. I think they'll be fine

  • @gergc4871
    @gergc4871 Год назад

    Berkeley...

  • @kimberly2915
    @kimberly2915 Год назад +7

    who the hell in their right mind would move TO caliornia, let alone berkeley???

    • @cj9667
      @cj9667 Год назад

      Berzerkley

  • @jeannietimberger2556
    @jeannietimberger2556 Год назад

    You take that chance trusting anybody with your possessions .. Should have put it in U-Haul and drove it across the state yourself . Have some patience it will get to you. Shit happens..

  • @baytongan8646
    @baytongan8646 Год назад +1

    That boy getting played. She moved him out there to tell him that he ain't the father. That kid has blonde hair😆😂😂

  • @chuckefunn8624
    @chuckefunn8624 Год назад

    Welcome to California😂

  • @mikester9er
    @mikester9er Год назад

    Shouldn't have moved to california...

  • @Hebrews123
    @Hebrews123 Год назад

    Typical Bay Area Southern California

  • @MrElemonator
    @MrElemonator Год назад

    No she’s stressful. The world is what we make it 🗽

  • @randomsh-t917
    @randomsh-t917 Год назад +4

    Sounds like a first world pity party 🥳

  • @MrElemonator
    @MrElemonator Год назад

    Let’s all worry about other people problems so we can stop the world when a group feels unsafe.

    • @salsal435
      @salsal435 Год назад +1

      Jesus is coming! he will stop the world and send it to heaven!!!
      We all be safe there.
      Thank you for believing in Jesus!!!
      Sarcasm? Maybe.... maybe not.

  • @VictorSanchez-ji3wu
    @VictorSanchez-ji3wu Год назад

    Sue the f??? Company

  • @stuwest5862
    @stuwest5862 Год назад +2

    Morons should have hired a lawyer immediately.
    Watch how fast you get your stuff back after a lawsuit is filed.

  • @apogeedesign4348
    @apogeedesign4348 Год назад +3

    She needs to marry a real MAN , ! Did you see this grown man crying and whining ? If he’s a filmmaker. He’s not a really good one if he placed anything of use or actual value on a pod. man up dude !

  • @JoeBlowtheLoverman
    @JoeBlowtheLoverman Год назад +4

    Uh…Chris I have some more bad news for you too 😂that’s the mailman’s kid🧝🏽‍♀️