The Worst Things I've Experienced Working in Care | Informer
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- Опубликовано: 4 апр 2024
- “Society at large doesn’t think a huge amount about carers until they need carers.”
Carers are the backbone of the social welfare system, providing mental, physical, and emotional assistance to extremely vulnerable people, such as those with dementia or severe autism. They’re often paid minimum wage to face excrement, physical resistance, and even death on a regular basis, with little emotional support. In this episode of Informer, we meet a former carer who explains how a lack of funding and major understaffing fails everyone and leaves the industry open to abuse.
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Развлечения
I wanted to be a CNA. I currently work at McDonald’s. I was checking for jobs and saw it pays LESS than I currently make. They deserve more than we do.
With nurses the problem is staffing but with CNA’s it’s just like why? Unless you’re an incredibly passionate person or some bs there’s not any real incentive to do the job
Not really. Everyone deserves a living wage, nobody deserves a living wage more than anyone else.
@@Ambers3rdFupaRoll maybe everyone should get a living wage but CNA's should make more than a living wage, It's a hard mentally and physically straining job, with all sorts of risks you won't face working in the fast food industry.
@@leilaniberkheimer3173 yep agreed and I ain’t ever being a CNA. I’m gonna be a manager.
@@Ambers3rdFupaRoll yes they do. Depending on the work the perform. Get outta here.
I’ve been a Certified Nursing Assistant for 12 years. I’ve worked in almost every department in the field. The abuse and horrendous treatment towards staff from patients and even managers is unacceptable. I’ve been stabbed, beaten, bitten and choked several times. The worst one I have ever experienced was when a psychotic patient sexually assaulted me. I also have scars from the fork I was stabbed with on my stomach. The facilities I’ve worked in are hugely understaffed and money hungry. The staff is very overworked and underpaid. I LOVE MY JOB SO MUCH! I take pride in what I do. But I’m also very wary about the future I. This career. I’m not sure if or when I will find it not worth the harm anymore. Thank you for being a voice for this issue.
You're an angel and we love you.
Wow you are truly a special person to be so dedicated 🫶🏼 especially after all that had happened! I am so grateful to CNAs
The only industry where if the workers are abused and they are blamed for it. And then are asked "what could you have done to avoid this?" But the only answer is: 'Not come to work today.' like we didn't ask for it.
Its bad on both sides. I know a few RNs working in retirement homes. Workers will steal things from dementia patients like expensive jewellery etc.
Not saying all RNs are bad but not all are "victims" either.
Wow..that's absolutely terrible! I'm so sorry that has happened to you. You are amazing and strong, I appreciate your story and I wish I could know more. I'm sending all my good thoughts your way.❤
Her statement about society not caring about carers until it needs them is so true.
I have been a nurse for 25 yrs, 2 yrs CNA and this is exactly what i’ve been screaming for years. Health care providers are NOT PROTECTED. I have been; bitten, spat on, kicked , scratched and numerous times discriminated. and almost stabbed. The olive Never responds to our complaints. they think the patients are “harmless old timers”. The owners are making all the $$ for understaffed facilities, nurses and CNAs Never see a penny. Health care industry is a DISGRACE in AMERICA.
Thank you for sharing. That’s horrible that happened to you.
My friend who id 27 needed a full knee replacement after a resident pushed her down stairs. Her treatment was horrid by the mgmt. It still stings on the way she was/is treated still.
I have too and management does not care at all.
☆I was all jazzed up to aquire a Social Work Degree; but unfortunately u work very hard, often strapped when resources were routinely often. People need to turn the camera on the administrators whom are paid huge sums !
It's a mixed bag when dealing with sick people and old people. A lot of these people aren't in their right minds when they act like that. They're horrified when you tell them about it later or they're so far gone that they'll never understand what they did. You can't punish someone who is like that. It would be good to have more staff who can handle people in that state but that's not the same as punishing someone. Even family members should get a little bit of a pass. People don't think straight in stressful situations and seeing the person you love suffering is enough to push someone into a dark place.
I'm not saying attacking healthcare workers is OK though because it's not. Most of these problems would go away if there were more staff. Patient care would go up which would decrease the number of stressful situations. You'd also have safety in numbers when someone was out of their mind. Increasing the pay wpild go a long way too because you'd be able to attract more.and better workers that way.
Just a note, I've been the person out of their mind harassing workers because of altered mental status and I've also been the nurse getting attacked by a dementia patient (a few days ago was the last time) and yelled at by family members who just want their loved one to be cared for (the last time was a week or two ago). I've also been a low level care giver who worked their way up into management so I've been on both sides of that coin too. At my current job, I'm actually the person at a long-term care facility who gets called in to deal with upset residents and their family. Every single night that I work, I have to find the balance between ensuring the residents receive the care they deserve as well as making the staff feel safe and supported. I have a list of staff and residents who have said to tell them if I'm leaving to go somewhere else so they can follow me so I must be doing something right!
She’s 100% correct. I worked in a nursing home for 9 months. I cried every single day.
I could never last in a Skilled Long Term Care Facility as a Nurse for more than a few weeks either. We have so many of those jobs in Florida, but it was too heartbreaking to tolerate. I felt guilty every day I was there because I knew they needed so much more than we had the ability or time to give them.💔
I can absolutely agree with you I cried everyday too , for 4 yrs
Me too😢
WEAK
@@timp1970 prove it 🤬
I worked at a very understaffed home with Alzheimer's and Dementia residents. Families were paying 3k+ a month and staff were getting paid minimum wage. Lots of drama within the staff because with those types of wages, you don't get the best employees.
I expect you either get inexperienced or people who don't care at all but just need a job.
@@sparagmos4748 It's unfortunate because you have RNs and caregivers who do care but the other 75% just want a check.
Hello! I just felt tge need to point out that there really are LOTS of staff members in these places that really do care about and love the residents (and their families) that we support! I agree that the low wages can attract..."unsavoury" types (usually those with very few qualifications and/or life experiences), but I promise that there are many of us who take the role very seriously, and want nothing but the best for residents and their loved ones. I just wanted to share my own experience because I'm sure there are families watching this/reading the replies that feel absolutely terrified about themselves/a loved one needing this type of care. Hopefully what i have said will provide even a small amount of reassurance. ❤
Hello! I just felt tge need to point out that there really are LOTS of staff members in these places that really do care about and love the residents (and their families) that we support! I agree that the low wages can attract..."unsavoury" types (usually those with very few qualifications and/or life experiences), but I promise that there are many of us who take the role very seriously, and want nothing but the best for residents and their loved ones. I just wanted to share my own experience because I'm sure there are families watching this/reading the replies that feel absolutely terrified about themselves/a loved one needing this type of care. Hopefully what i have said will provide even a small amount of reassurance. ❤
My wife was a caregiver for years, and ya these companies that own these facilities are among MILLIONS in profit but can't afford to pay their staff a decent wage
The problem is sooooo complicated. I work in social services in the US. I've learned a few big things:
Abuse is part of the system. You have people with severe issues and you either match them with people who are highly trained (expensive) or you toss the low paid newbies in and wait for them to burn out. This is how you get systemic abuse. They KNOW how bad it is and don't care.
Reporting. Oh God NEVER EVER EVER EVER report internally. You report to the licensing board and then you find another job because they are gonna make your. Life. HELL. HELL. They KNOW how bad it is. They don't care. All you do when you report internally is paint a target on your ass.
The whole system of care is broken. What really needs to be done can't be done because there are literally not enough trained people and not enough people want to do the work. People have a fantasy of care like you're doing puzzles and talking about grandkids. They don't think groping, stabbing, feces play (look up rooting if you want to skip lunch).
People in severe decline are in a bad place. And the people who care for them are treated like they're invisible.
I know enough about the system that, if I were showing those signs of decline, I'd go off and take care of myself someplace nice and pretty. I know how to make it neat and painless. I do not want to risk winding up in my own feces with sores and flies crying for help.
No thanks.
THANK YOU! I desperately needed to see this.
Im a 45 yr old man caring for my 87 yr old grandmother that lives with me.
I've been doing it for 5 years and I'm burnt out. I love her more than anything else in the world but the fact that i haven't had a normal life for so long has been increasingly rough.
I decided to do it myself because i was terrified of the things listed in this video. I was starting to wonder if i did the right thing because i thought maybe i had done more harm than good because she's well taken care of but she's also become a complete hermit.
I know i did the right thing now
Your devotion and commitment is appreciated, don't forget that❤️❤️❤️
@@thotslayer9914after the experience I've had with my grandmother ive spent a considerable quantity of time thinking about it.
I am currently focused on making as much money as humanly possible, spending as little of that money as possibly, as d then investing as much of that money as possible.
That way when it's my time I'll have the required funds to be placed in a high quality facility.
The kind of places where the horror stories you heard in that busy occur are in the low quality facilities. The kind of places where the middle class and poor end up when their family won't take care of them and they don't have the money for a better place.
Not being able to have a dating life has been soul crushing but as a man it has been outstanding for my finances.
Look after yourself too. Its not easy looking after someone when you too have a life to live. Respect.
You sir are the epitome of a decent human being.
since you know you are burnt out, reach out for assistance for some more help than you are getting. at some point, she may need to move some place else, but if it’s close by, you can visit her often.
I worked in a home where 90% of the time, it was just me taking care of 23 individuals on the dementia ward. No lift. I didn't stay at this job for long because the residents were lovely, but everyone else involved was awful. Some of the worst people I've ever met worked there. I felt bad leaving the patients behind, but I could no longer mentally handle the grief and toxicity.
That’s crazy. That everyone working there was horrible.
I completely understand this. It’s heartbreaking.
Same
So many feel the same.
14 year career in healthcare. It costs $9000-10,000 a month for a resident. Food budget is usually around $5/day per patient. Staff is underpaid and understaffed while the owners own multiple houses in some of the county’s richest zip codes and spend all their time at the ski resort or out on their boats. Government regulations just make the budget issue worse. All those fines they hand out just mean less money spent on patients.
So glad that you're talking about this issue. As a fellow carer, we see so much neglect, abuse, mistreatment in the care industry...
i've never met so many uncaring people in management in the care industry. it's fucking disgusting tbh
@@derrickmillar504It is certainly a 180 from the 80s when I met earnest do gooders. They may have been a bit annoying, but they sincerely cared.
@@sparagmos4748 I guess you lucked out. My experience working as a caregiver in a facility in the 80's was a literal nightmare😢
@@Norah56s I'm not saying it was great, but the places I personally worked there wasn't abuse (occasional attacks from service users apart - those are inevitable). I did know of a couple of places that had a bad rep.
@@sparagmos4748I decided to go to school after my son graduated, so, worked for an agency in order to have a flexible schedule. So I had the experience of being sent to many various facilities, from posh (in appearance only, as it turned out) to run down and shoddy. In my mind, the root of abuse is at the state level with whoever sets the impossible and cruel ratios of having a single person care for such a high number of grown, heavy, disabled people. That, in itself is unspeakable abuse for the worker and patient/resident alike. It's unforgivable, and I always wanted to challenge whoever set those ratios to go do the work themselves, in a variety of facilities for at least six months, and then let's see whether they still believe those ratios make sense. I think not! (Sorry, this is a huge soap box issue for me, and I could go on and on. GRRR!!)
At the age of 16 I became quadriplegic following a pitiful dive into a shallow river. During the past 33 years I have suffered abuse at the hands of my caregivers. I am a peer support counselor, advocate for disability rights, access to care, preventative care and rehabilitation support.
After having experience my personal dramas I've worked to help others however possible.
The worst cases of abuse I have seen are in skilled nursing facilities and congregate care settings.
sending you love ❤
Sending you light and love ❤
Yes especially neglect
Your garden doesn’t look particularly wheelchair accessible. How are you getting around or typing this if you have paralysis of all four of your limbs?
@@bogan2137one can have quadriplegia and have partial hands/arms use like in mid/low cervical injury
I can vouch for this. I'm an independent carer. I've been emotionally, and physically abused. Choked, beaten, stolen from. And trying to get justice for the elderly being abused, and for the carer is almost non existant.
The last incident, and I have trauma from this, and medical bills, was from the brother in law of the woman with alzheimers I was a live in caretaker for. I discovered the daughter stealing her mother's money, mixing up her meds, and more. Not even visiting her when she had covid; not caring during the coldest week if tge year, a few days before Christmas that the heat went out in the house. She was miles away and not answering calls, texts. The daughters boyfriend broke the front door, because I confronted the daughter on her mom's behalf, and threw me around, choked me numerous times, held me down while hitting. The daughter watched.
I hope you pressed charges on those POS ! I’m sorry you went through this, but I wish you healing from the trauma from that awful experience.
Im glad they started doing this again. I really find this series very fascinating
Best series!
This is also the case in the U.S. For a job, I visited hundreds of nursing homes in my state for a few years. From the homes for those with money, to the homes for those who are poor. What I witnessed shocked me. In the homes for those who are poor, the care was horrible. Most nurses didn’t care. The one piece of advice I give to anyone is, only put your loved one in a nursing home in the most extreme case. In most cases, you will be able to take better care. It won’t be easy, it might be a total nightmare, but at least your loved one would be looked after by someone that cares. Don’t be fooled. There are a lot of horrible human beings out there, and you definitely do not want one of them taking care of your loved one.
Did you report the horrible things you saw to your state agencies?
My cousins ex wife used to work in an adult assisted living facility in the evenings. She admitted to buying herself things with the residents money when they took them shopping, and also admitted that everyone working in the house found it funny when one of the residents ate out of the trash. They’d film it and show people. They were supposed to report any abuse by family members as well, someone d she took card of refused to be touched after she came home from her brothers house… never told anyone. My mother an RN reported her and everyone in that house for abuse. My mother has been abused in the hospital, people who come in for day surgeries have hit, spit, peed on, punched, SAed my mother. She was told when a patient pulled on her even when she was using the lifting gear it was her fault and they wouldn’t give her paid leave to recover.
People think they know more than the staff because they watch some med show, abuse the staff and then wonder why no one wants to deal with them. Plus the bullying that happens in the hospital is like high school, staff treats each other terribly in most places.
I feel like an lazy co worker put a dried up earthworm in my coffee!!!
during covid of all times I worked in a retirement home and I was hired as a guest assistant. basically in the interview they said I would just be serving food and drinks, and cleaning rooms. NOT ONCE did they mention that I would have to bath, shower and change people (yes, diapers)
I did it for almost a year, I got used to it but eventually I couldn’t handle how low staffed they were. at one point I was the only staff there for 12 days straight (not including the nurses, there was always one on duty with me) because all my coworkers had covid but I never got it. I was solely in charge of getting everyone around, bathing them, helping them get dressed, cleaning their messes, helping them to the toilet, etc. ALL ALONE, with 68 residents to look after!! I probably did more than the nurses, all they did was paper work and gave the residents their meds. all the heavy work was for me to do, alone. and it was actually against the rules many things they told me to do. at the time I was 22 and I’m petite, and they wanted me to go alone to help certain residents out of their beds / chairs in their rooms to change them or bring them to the washroom. most of them were men, and they were WAY too heavy for me to support them. they were also 100+ years old, and I was beyond nervous of them falling under my care, I didn’t want to be the reason they got hurt.
there is so much more I could say. but I ended up leaving the job and going to rehab because I developed a drinking problem because of the job. I was only 22 and I wasn’t about to let the rest of my life turn out this way.
these places need to *pay their workers more* and they need to *stop being deceptive and not disclosing the tasks they want their workers to do during interviews.* it’s no surprise that I saw dozens of people come and go, most leaving the first day.
My sister has been a CNA for over 20 years, most of that time has been spent caring for what they call "behaviorals" and wards of the state. In an ironic twist of fate it saved her life. One evening, a patient had one of their usual outbursts and ended up kicking her in the back really, really hard. They had her go to the hospital to get checked out. They did an x-ray and told her she needed to make an appointment with her primary care doctor ASAP. In that x-ray they were able to detect at least one lump in her breast. They believe she had the cancer for years at that point, and while it was advanced- they caught it soon enough that she was able to beat it.
I was a Paramedic for a little over two decades and saw and experienced the same exact things that the informer describes. I worked in the USA.
I worked in nursing homes for almost three years. As a CNA and on the admin side. The industry is corrupt and horrible. I had to leave to same my soul.
I’m a professional caregiver. I currently work in-home. People act like caregiving is so easy and you can just walk in off the street with no training or experience. You need so much training and experience to be successful. But when they need you “it’s no big deal” and “why do you deserve that much money?!”
Nursing homes are nightmares. The worst things you can imagine happen. Then things even worse than that happen. Sores with maggots. People soaking in their own productions. Untreated pain and illnesses. Dehydration. Starvation. It’s horrible.
Some people go to work for money. I go in because if I don’t, someone won’t eat or drink. They won’t talk to or see another living person. They won’t be able to stand up or get to the bathroom.
These are people in the most vulnerable times in their lives. They deserve the best we can possibly give them. It’s so so so hard to get that for them
I worked as a behavioral support tech when I was 18/19 in group homes with individuals with varying disabilities. The home I worked in most of the time had 3 men all in their 30s, thankfully we were fully staffed during the days shifts so I was never alone. But training was abysmal. There was no sense of hygiene or nutrition. And any effort to make positive changes was met with aggression from the clients (of course, I don’t blame them) and a lack of support from fellow staffers. The people housed in these sort of programs are just enabled and heavily medicated until they meet an untimely, lonely death. It was the most depressing jobs I’ve ever had.
This is also the case in the USA. As a CNA, I have been brutally assaulted by my patients and had management refuse to let me leave to get medical care. We make next to nothing with hardly any benefits. I was in it for my patients, not the pay. I had to leave though as my mental and physical health deteriorated rapidly. Management will overwork you and allow you to become your patient's punching bags. Many patients need to be sedated and are not as that would require a full time physian physically there and I have yet to see that at any facilty. They will have one on call, but with directions to only call if it's a life or death matter. Long term care facilities need to do better for their staff and their patients
As someone who worked in the care industry as security, I’ve seen a lot of horrible stuff that nurses and doctors do
I worked in care for over 30 years. Initially, the pay was dire and only got acceptable. I loved my job. There are certainly "staff" who shouldn't be working in this field. I've been punched, kicked, got cornered by a patient in a wheelchair... the list goes on. However I wouldn't have changed anything again. I've had to retire due to chronic illnesses and disc degeneration/arthritis. I totally agree staff should be regulated better, the pay needs to be upped immediately but can't see that happening.
In December, I started working at an inpatient rehab facility! 2 weeks ago, I started working in a nursing home for the first time! I wasn’t there a good week & the staff coordinator tried to bully me, but I stood my ground! Last week, I quit & I told myself that I’ll never work in long term care ever again! I’m about to walk away from the IPR as well, because of the long hours & occasional bullying!
I’m now a hospice aide & I love it! I started out as a home healthcare worker & I think HHC/hospice is my speed! I also love working in group homes, just as long as the ratio is 3:1.
On the flip side, imagine having worked 3/4's of your life to end up in a nursing home where you are then having to rely on some person who is probably not ever around. I could see how being in this situation would make someone go crazy. I know I would be.
As a care worker myself this story is sad but true. I was always told I got to attached to the patients and I did. I always said my mom or grandmother would never go in a care home, I'd rather care for them myself.
Hello 😊 I've veen told - numerous times - that I'm "too soft" when it comes to residents/patients, and I initially used to wrestle with this, thinking there was something "wrong" with my brain. As the years have gone on, however, I've come to think that a high level of empathy is really a superpower! It makes MUCH more sense that people become "attached" to service users (and vice versa) because at the end of the day that's the whole reason we are there. We often form friendships, and in some cases can even become like family for people. In my opinion, the sign of an excellent care worker absolutely involes some level of attachment towards a patient/resident/service user/FELLOW HUMAN. So a big MEH to those that berate people like you and I for properly caring about others. ❤
@@tinker6362 you couldn't have worded it better.
They are understaffed intentionally. The homes where my mother and girlfriend work make more profit by intentionally keeping the staff at half or less than what is required by regulations. If the facility should have 15 people on staff at $20+ an hour, they get to pocket $160 an hour, every hour, ever day if they limit staff to only 7 people. This is standard practice in all of the dozens of homes my mother and girlfriend have worked in.
Yep
I kinda don't mind if I had to take a community on by myself. But if something happens & I'm on the other side, or the residents get into it, that's not a good look. You know what else isn't a good look? When the facility isn't updated & they don't even got a call button to bug me w/ when it comes to all their princess wants. *not all. I'm saying some are really just not all that humble or grateful. & Would rather treat me like a peasant slave that's blessed to be in that type of personality hardly anyone can stand but sure make it about me bc truly truly... Sure not fooling anyone. I'd never be that type of bored even if I do end up in one of these type places. It's just when other staff that's less involved w/ the commotion ( or is but way lazy) somexs r the loudest at not picking the right battles is like how the hell do u not even hear yourself in all that obnoxiousness? On top of all other commotion. Kitchen got mad at me bc a residents sugar was low. They got mad bc they didn't want to give it to her & even tho I'm not even allowed back there, wanted to talk to me like I was stupid bc I didn't know where the oj was ... If u paid attention to what u needed to pay attention to & less about shooting the messenger, I'd start learning personalities more. Disorders more. Health concerns more. The needs vs the wants,,,, & it just takes way more time doing than talking about it. All that dramaticness, that energy, it would've already been done before u even got finished b'n. But this ladys sugar has fn dropped vs somexs billionth request for another drink before meal time is like damn do u ever know when to listen & how to sort out things, like ever? Getting rude at me isn't gonna fix ur dense sh. I could make them lists of preferences declines etc & they'd still f it up bc that's my fault? Add++++,,, on lack of staff, & the staff that is there is a relative to an higher up..., Following the ignorant cowardly Loud... Collective is like nope. You're gonna get their attitude too... Just for trying to tend to like prob not even half of your residents bc yw lazy b. I'm not always ur b... It's just ur slow & I h8 mouth, & me alone would most likely get sh done quicker than u added. But if ure all talking to me at once.... Stfu anyways bc now we're all not gonna get sh done. My whole other "help" leaves the premises somexs but med tech "won't even let me go out to smoke..." Yet hell actually threaten a resident fr. A female too
So disgustingly disgraceful. :(
So true in the US too. There is a staggering gap between the $75k+ / year care homes wealthy people send their moms to, and the publicly(-under)-funded and severely understaffed facilities.
Yes but even the fancy expensive ones pay poverty wages. Don't think there is not harm happening there
The same case in Canada?
I looked up successful luxury retirement homes ceos a few years back and found interviews about their success. It was horrendous. Bragging greedy bs. One was asked how he keeps his employees happy. His answer was daily cupcakes and a TV in the break room. Stupid!!! Don't think the elderly residents are fooled by the greed. They are big on hiring ex cons and foreign nurses paying them less than poverty wages. It's just so gross
I worked as a caregiver (who only worked taking individuals out in the public on days out) at 18. I was caring one on one with an elderly person with dementia among other chronic conditions. Looking back, it was insane they thought an 18 year old girl with no experience could handle caring for someone with such a high level of need. At one point I was at a cafe with her. All day she had been telling people to call the police because she didn’t recognize me (thankfully no one did). During our lunch she refused to put in her dentures to eat which was a huge deal because she could choke. I just started crying and called her house supervisor. By the time she got there it turned into a panic attack and I literally couldn’t talk. The house supervisor told me this was it, she couldn’t have these days out services anymore. That was the last day I saw her, but I continued with the job for years with other clients and have continued to this day. I have endless stories, but what I’ve seen at homes doesn’t compare. Homes are a mundane everyday hell.
This has long been one of my major soap box issues. ...in the USA. My first job in a nursing home as a CNA gave me recurrent nightmares, and I am not kidding. The "licensed staff" ---LPNs and RNs refused to help with transferring patients, (moving them from chair to bed, or vise versa, etc.) or anything that might get their hands dirty, even though rubber gloves were reserved for their use only. I was offered a job in a hospital, and it was still hard work, but not nearly as bad as a long term care facility. Years later, I was going to school, so worked in the city for an agency who sent me to many different facilities. I found that the posh looking care centers in the wealthier part of town were no better than the run down places in other areas of the city. All of them grossly understaffed. All of them having the lowest paid CNAs doing all of the hard, dangerous work, with only the rare LPN or RN (BLESS THEM!!) being willing to help with a difficult situation. I only survived because I was going to school, and knew it was temporary. I always wanted to find out who, at the state level, set the ratios for CNA to patient care, and write to them and challenge them to go to a variety of facilities and do the work themselves for a period of at least 6 months, and then hear them say that the ratios they set made sense. GRRR!! I always planned to write an exposee book on the subject, but it was always so frantic a pace to tend to the duties, there was never a spare second to jot down notes. And right--- the owners and Administrative positions in these places make enormous incomes, while the CNAs who do all the thankless work and get their morales crushed, make barely above poverty wages. The whole scene is a prime illustration of social injustice 😢
yes exactly. the corporate and expects get all the $$ and bonuses. CNAs and LVN we never got crap. whenever we were short staffed (95% of the time) we all had to work extra. CNAS got more patients and of course LVNs more patients/treatments/meds. Working for 2 getting 1 salary. Owners get paid the same regardless.
I feel horrible for care workers, underpaid imo understaffed and underappreciated. It leads to a gradual desensitization to the suffering of patients. I watched my grandfather be treated in a way that impeded his recovery and in my opinion largely impacted his essentially starving himself in retaliation and eventual end. They yelled at him even though he could hear, he would jus tyr to engage in conversation and they would cut him off. I was in the process of recovery from a lot of bad stuff and couldnt spend enough time with him. But every time, he told me how much he hated it there. He deteriorated so quickly there in every way. They literally wouldn't even let him remotely recover from an injury and it got worse, they wouldn't help him when he called. I dang near yelled at a nurse for her complete lack of patience, its like she was only experienced working with dogs. It hurt me so much, in the course of one month of having moved there he didnt make it, 90% due to the sheer hopelessness he felt. I get you as staff may feel abused, but one day you WILL be in their position. I do think you as staff are abused, but it is NOT patients fault, blaime the other staff and the system that allows this to be such a messed up industry. Remember that for real, your patient has NOTHING to do with the way things are, if you are suffering chances are they are suffering more, they are forced to be stuck there, and forced to LIVE through all the staff and managements shortcomings. They are typically paying to be there and you are being paid to work in a care industry, so quit taking it out on patients for the love of god.
Burn out is real. The system has failed. Families step up or it's your family being left behind
@@zf436 This, I agree. Humans were not made to abandon each other the moment we turn 18, this collection of systems and ideas we live in was not made for humanity to flourish
@@draculinalilith396 100%
So true! I lasted as a CNA for about 6 months and have never went back to the medical field. No maam. Never will I let a family member be left in a facility while I’m alive!
My experience working in Healthcare for 37 yrs in SW Florida also shows a horrible condition for these patients despite our more commercialized & acceptable front entrances. They tried to harass & fire me often as I moved around to different facilities addressing dangerous staff & patient conditions. Now that I'm out of Psych Nursing, the harassment my family has lived through make it more obvious daily that Psychiatry was created to cover up Abusers & attack the aware people who speak out against the abuse. TY.🙏
There needs to be more CNAs but we don't get paid enough for what we go through. No differential pay for weekends unlike all the other staff. During covid the CNAs were getting paid 14/hr for the ICU.
I am at a hospital. My floor is 3 CNAs for 33 patients... 11 per CNA. Nurses have 4. We are there to assist the nurses, however, there are more nurses that dont help you with their patients and it's frustrating.
And I could never work at a SNF/convalesce home. I trained at one during school and the lack of staff there is horrible.
I used to work as an Emergency Medical Responder/Ambulance Driver in Ontario’s Non-Regulated Patient Transfer Industry.. and yeah, I’ve witnessed so much neglect and suffering. Hospitals, nursing homes, psyche wards.. Even Patient Transfer Management mistreating patients and employees. Seen it all.. Definitely made me realize I would much rather say my goodbyes and have myself euthanized. Sure beats existing in that reoccurring nightmare.
My Mrs did care at an old folks home and it was fkn horrible, at specific times I went to pick her up and had huge arguments w/ some of the employees because people were in horrible conditions and it infuriated me but I couldn't do anything.... At one point in time a lady was brought in because her family was trying to hurt her then one day 3 of them came and tried to kill her and my Mrs was working that day. I raced out there to defend the place but the people next door called the cops, not the employees of the home but the neighbors.... That's how little they cared about the patients and after that I argued w/ her about staying there when she was pregnant. I felt like she was not safe and I was right.... Shortly after she left that family came back w/ weapons and tried to hurt multiple employees and their grandmother, it was insane.
Where the hell was that?😮
So disturbing to say the least.....watch your family
It feels like every job these days lacks support staff
It's the beginning of the competency crisis in America.
I worked as a caregiver for individuals with IDD. I still do, only I do case management now. The burnout is real in direct care and completely exploitative. Not only for staff but the individuals too. I worked for an agency that only saw dollar signs when they’d see a person on paper. I was assaulted multiple times without proper training. I burnt out and was literally losing my mind. I was losing track of time and so disoriented. I lasted I think 2 years, maybe. It’s terrible field to work in sadly. Albeit rewarding at times but without proper training and resources it’s just constant turnover and abuse.
Minimum wage, lack of proper equipment, patient diversity excludes extensive training possibilities, patients can beat staff and the public with impunity, long hours, overworked coworkers and bosses, expected to pay for patients food and cleaning supplies, the list goes on
The editing in this video is so brutal like as if the message wasn’t already clear. the music and everything makes me feel like I’m gonna be sick. Makes me feel like I’m going to fall into a panic attack because of something I’m just hearing.
I'm alone and getting on in age. I rather die than go into a home.
Same here.
As an RN, nursing home facilities need to pay all staff higher wages. All of these elderly deserve better care than this, and some are very very needy. I was very depressed working at a nursing home, but did the best that I could . I did work at some facilities that were good to their staff, and their patients , but it’s very rare. Most of my depression was related to working in conditions where if you spoke up about safety issues , you would be fired
I was an carer for 8 years. I am permanently disabled because i was attacked by an resident. I was sexual assaulted, physically assaulted and verbal abused by residents. If you speak up, you are punished by managers. Care homes have an massive bullying problem. I have only worked with one nurse in my whole career who helped us. I had one nurse who go into the staff room at 10pm then sleep intill 6am. If we had any emergency she would get angry with us and the residents for waking her. She was on an waking night and got paid more then us. Managers knew but didn't care. I have seen horrible things over the years. We had an convicted rapist who demanded female only carers and managers allowed it. He sexual harassed and assaulted carers and managers didn't care.
As a FORMER nursing home nurse, I know for a fact this & worse happens. Abuse happens from both patients and staff.
I've just started working in care and the things I've seen in just a few weeks have shocked me. The staff that are good, are incredible. They work hard, they notice every little thing about every individual and respond. If one man likes to hold things, but he's clinging to our hands and scrubs, then we hand him napkins to hold. If another woman likes helping set tables but is unsafe walking, we encourage her to fold napkins. But others who have been actively training me, have said to just ignore residents, attention seeking behaviour, letting them lie in their own filth, yelling at them, swearing, telling late stage dementia patients that their family have passed and ignoring injuries that need cleaning. It's been a nightmare and I will be leaving care.
You can't tell the good trainers there what the bad ones are doing???
@@ringoroll no, because you never know who to trust. There's cliques, and management is the worst of them all.
thank you for giving caregivers a platform to connect!
I basically grew up in a nursing home since my mother was relegated to one due to extreme care needs when I was 10... Some of the staff were good, however--I have never met a carer who works in a facility I could actually trust. When things happen like the entire staff backs the story that a woman paralyzed essentially through her whole body rolled out of her bed on her own, on at least 5 separate occasions, it teaches one the meaning of fury and distrust.
omg yes! I have both witnessed and heard some horrible things from people whove worked at a variety of places. Can we stop paying sports athletes 14mil a year and start putting the money where it needs to be? With people in such jobs as teachers, care works, nurses, fast food service, and a whole lot more.
I remember when my dumb ass was like yep it's gonna be a good idea I sign up for p.e. 1st thing. I think that was junior/ senior yr. They had us running damn suicide drills on a football field like we were in freaking boot camp. I was in Ohio. I had cold sweats! Work feels like the same thing. But sure ask me for more sh that's not necessary for the billionth time that you can't do for yourself ... After, & u know damn well After, I completely walked on to another complete opposite of the building. I'd say idk how the hell I haven't lost weight but then again I must eat food for comfort... After the settleness... Work & personal... Pretty much, I think I always eat heavier around 3 am. This is what my life's come to. I'm also raggin & don't want to sound like I'm complaining. But I'm really not exaggerating either. It's really not all that easy. I told my previous mgr... Somexs I wish ppl were machines tho. We could just like push buttons & just make ppl do stuff. :/ Also, " I have the right to refuse" working & I'm entitled to the general theft going on bc I'm sure that's mine.
Been there.
Done that.
As long as the flow of money is not interrupted, management takes no action.
I work as a live-in caregiver and I have been able to avoid working in a large care home. I have talked to other caregivers in agencies I’m a part of about their experience working at large homes. It is jarring how clear the divide is between caregiving for a private family and a large facility. I have experienced uncomfortable and at times degrading situations but never to the level of caregivers spread so thin without adequate support from the organization they work ‘with’. I hope some balance is struck between private/large home operations because my clients also comment on the stark difference of care in a home vs having their own caregiver on their house. In every case I’ve discussed this in the elders/families are paying more for the large home facility than private live-in caregivers.
I'm experiencing the sorrows of having parents old and with dementia myself, and this makes me so angry...
One of the episodes that made me the most angry.
You want stories of a carehome ill give ya stories and I for one was having none if it , I got rid of 4 managers as I stood up for all my people ! I worked their for 4 yrs and I cried every single night I finished .it broke me ....
I just took a guess and boom was right! Namely because the same happened to me, I've been bitten, scratched, stabbed, punched, tripped, had a table pushed into my stomach when I was pregnant.
More light should be she's on this.
It takes a big heart and very empathetic person to be a caregiver, DSP or staff.
So many have left due to Compassion Fatigue. So many are UNDER paid cheated out of overtime, cheated out of benefits often working inhumane hours. The longest shift I had was 36.75hrs straight.
Even if you work an 8hr shift you do not get breaks like the average job.
While the job itself is rewarding, the experiences and poor treatment is impacting this underground field.
I worked in a elderly care home in the UK and let me tell you the first story is SO ACCURATE to what it's like. The negligence is DISGUSTING
Absolutely gut wrenching
And they will look you in the face.. and offer you a low ball hourly rate.
I'm a nurse manager are a care facility in America (Kentucky). I do some direct patient care but not as much as the floor staff. In the past week I've had a patient try to hit me and had to deal with a staff member leaving a resident covered in feces for hours. It was easy to avoid the old guy who thought I was in his house and was robbing him and i got calmed down. I actually went down there because he was being abusive to one of my immigrant workers and I wasn't going to put up with that. Also, the staff member who left a resident in feces for hours was fired for that when another aide reported that.
Not all care homes are bad and some are mostly staffed by people who actually do care. We are chronically understaffed though. If you or a loved one is in any type of facility, please be patient with the people working. They usually do want to come help as soon as you need them, they just have 10 other people who asked fpr help first.
Get a handle on your people you are in the position to influence them and other people in your position. You will be in the position of your patients on day and from the way things are going in the world and with the way a lot of the newer generation is in america the care is going to be even worse.
@imjustaguy8232 The staff member that left a resident in feces was fired. You can't get much more of a handle than that. Also, the managers don't have time to go around and check on every patient multiple times a day to catch stuff like that.
As for the staff being too busy to go help people as soon as they request it, the staff aren't sitting around talking. They're working and doing the best they can. They need more help but corporate won't spend the money. It's the people at the top of the ladder causing problems, not the people on the bottom or even the middle.
I've been doing caregiving in the US for over 20 years. Thank you so much for covering this issue! ❤
I always known carers/CNAs is hard work and the pay isn’t worth it at all
I don’t work in the medical field but I do work as a cook at skilled nursing and senior living facility’s and I will never forget my first facility and how they told us that they had older women that had been sexually assaulted by people coming in and out of the building and other residents. The stuff I saw there I always reported but I ended up leaving because they didn’t change anything and I couldn’t stomach working for a company like that any longer.
I was a CNA from 2014-2018, I quit my career not because of the SA, homophobia, racism, or even being overworked. I quit because I was attacked by a psych patient who reinjured my shoulder and my floor director tried to blame it on me. She was trying to fire me because I was costing her in overtime pay. I was only making $13/hour, working 6 days, 12-16 hours to make ends meet.
My mother and sister worked in homes. All of them have serious issues and abuse, every single one. They have reported those issues and the abusive workers, nothing is ever done. My mother was fired for being a whistle blower to serious elderly abuse. On top of it, many workers are treated poorly and get paid poorly. My sister has been bitten and hit, and patient to staff ratios are awful. Please, if you can help it, do not send your loved ones to care homes. They are not safe
I have one parent in a nursing home for over a year and one w dementia who I live with and we visit the nursing home every day. Patients are messed up, quite frankly, and each is a custom case of 24 hour care behind their bodily functions, minimal movement at times, and mental issues from strokes (a huge one). Then many have other alzheimer's like mental issues and the facility isn't really setup to provide custom daily attention for 170 patients (many on welfare so basically non-revenue-generating people who cost more than what they pay in) that is timely and quality response. Food is a huge daily challenge at three meals a day for 170 people. Most of the food sucks I provide a daily cooked alt meal that I make that has no sugar cornsyrup or processed carbs. Then machines, sanitation standards to maintain for State certification, leaky roofs, etc...Finally when you get to a worker, How much does a home health aide or CNA make? $15-18 bucks an hour with extra money earned from overtime which is after 40 hrs per week. Talk about burnout. My point is that these scaled up business models are lean with only a few doctors and they should be questioned as to their effectiveness. I'm planning on taking my stepdad out and bring him back home, and the nursing staff love this idea and this helps them be motivated in helping him. Otherwise, sickness and helplessness SUCKS.
The joke is the facilities present the profit margins are thin. The parent companies of nursing homes make billions
My mom said the special needs teens she worked with would beat staff up. My family laughed. How is it caregiving for my uncle with dementia and cancer? Bro is always trying to tear his weewee off because he hates his catheter and always wonders how it got there. It isn’t easy work. To be a caregiver worth a dime you really need to have heart and think of things greater than yourself. My first caregiving job was when I was 18 caring for a neighbor with MS who actually fired me because they were upset I wouldn’t go to college for nursing but chose horticulture instead. Then they invited me to live with them a year or two ago if I felt the need to move away from loved ones. When a person becomes ill/injured (from personal experience), many just stop caring and label them a burden. Yea, I’m taking care of a dying man with a knee injury. An injury I got working for a corrupt nonprofit. That’s what y’all really need to investigate; shady nonprofits that only care about the money, not the people. Had to sue them just to get a point across…I’m not with being gangstalked, I will create all hell. Anywho….society is sad. That’s why I distance myself.
This is a great video to put out in the spectrum how awful the situation is.
My partner's mom needs to be put in care is is old and just got out of the hospital, appalling how thousands of money need to be put out just for that still not keeping you at peace knowing she is in good hands. its a profit business at the end. not really caring. management is taking advantage of the profit low pay to staffs ends up taking the anger or frustrations to the clients and providing horrible situation.
That's just how I see sadly how this cycle works. It is dreadful! My grandma was put in a care home for over decade, 19 elderly with 3 staffs. Caring,cooking, laundry some patients beddridden sick too. thats crazy how their system works.
As a past intern director I promise this video doesn’t explain the whole depth of the nursing home corruption which runs deep into the pockets of congress. These homes can be 100% better both on the experience side, medications, and staffing everything about how you manage these institutions is all about how much you can squeeze out of residents and workers period. And it happens at every institution make no mistake it doesn’t matter how nice it is.
If you have a love one in one of these homes “THEY ARE GETTING EXPLOITED PERIOD” it’s a business not a healthcare institution.
i am working in a residential home forbelderly people in austria, we are 5 caregivers for 41 people and we also have 2-4 severe cases of dementia which take a lot of time to care for. mostly stress the whole shift, u start the shift knowing that u can't do all the work required in the given time. payment between 10-17 € per hour.
I will never be paid peanuts to care for someone elses family member who continually abuses me or places me in harms way.
These peoples families carry on day to day while you are the one taking care of them and the family will inherit their lifes work.
The family can come get
their nanna and pappa.
This is the truth for anyone wanting to go into this field.
Im a private caregiver. Ive been chased around the house being called "ugly dark girl" spit at too. The daughter would watch from the cameras in the house and text me and said "Great idea! Let her chase you around so she gets tired!" Another man i took care of his 50 year old daughter lived in the house and the man would yell at me if i didn't pick up after his able bodied daughter. She was a pig! Empty diet coke bottles all over the ground and dirty dishes. Both jobs i walked out of after awhile!
I worked in admin at a care facility and the best staff in the whole entire place was the staff from the Phillipines they were incredible!!! Before working there I had never known personally any Phillipinos.
When I say they were the hardest working kindest most generous and caring people ever I say that with my whole chest.
The nurses and carers there were a million times their kiwi counterparts.
They often worked 60+ hours (I did their pay) and were basically on minimum wage. They treated the elderly so gently and had such awesome sense of humour. They were so respectful to everyone. They loved on them like their own family. The amount they were paid seemed criminal considering all the work they did which they did extremely well with a smile on their faces.
Meanwhile the care facility owner would show up in his $100,000 rare Mercedes and walk around the facility for less than an hour a day and look down on everyone. He was a nepo baby douche bag with a napoleon complex.
It gave me so much respect for people from the Phillipines.
They also sure know how to throw a party and cook too. ❤the only good part about that industry was the patients and the amazing carers I met.
I was a CNA over 10 years ago and in school we were taught that if a client swings at you and you move out of the way to avoid getting hit and they fall you were liable because you should have prevented it. That blew mind
I feel so bad for her experience. I love being a caregiver, yes it can get rough but being the person these elderly people look foward to see is trully a blessing.
I am taking care of my 95 year old grandmother because of these kind of horror stories. Unpaid. I have a full time job running my own small business that has been put on hold in order to be available to my sweet grandma.
This is very similar as the experience and opinion that i heared from one of my Internet friend. Carers really need more concerns and more management. They are so important for everyone who need it and who might need it someday.🙏
I am a wheelchair user and live in a care facility in Germany. Here is the care system the same. I feel bad for the motivated staff and more than half are lazy, unreliable, works too brutally, not respectful, some sexist and too often on sick leave. The good ones need to work more and after treated bad from bosses.
I was a PCA for a few years. I’ve been hit. I’ve been excreted on. I’ve had to report living conditions to Adult Protective Services. I have seen a dying hospice patient’s wife go absolutely berserk and then come in screaming to him to forgive her.
Caregiving is absolutely not for the weak-minded or the weak-stomached.
I still remember my first (and last) day working at a nursing home. It was a night shift and the owner of the place particularly told me one of her employees will be there to give me “training”. Well guess what? They never made it to the shift and was left on my own with 20+ elderly patients, and some of them with Alzheimer’s and other cognitive diseases. It was a total shitshow, I stayed till the end of the night but seriously; never again…
I worked in one it’s absolutely horrifying no human should be treated like that
I can certainly relate to the narrative of this story. There's so much negligence and abuse happening in the healthcare field. As a healthcare worker, you have two options; look the other way and keep your job or strive for change with the cost of losing your job.
at my grandpas nursing home they’d have foldable walls that they’d put up at nighttime. I always wondered why it was necessary and then I spent the night with my grandpa once like a fun sleepover but it took a turn for the worse when we heard other residents running/ roaming around and screaming at night in the halls it was terrifying
I was a therapist for kids with autism; I’ve been kicked, punched in the face, pushed. My coworker’s arm was bitten so bad that she had to get it bandaged, but charges weren’t pressed. As much as I loved my job, I knew I couldn’t do it long term.
The speakers voice is so calm to listen to. I am drifting to sleep in a good way. ASMR quality. Definitely not boring!!!! Very engaging!!!!
shout out to the RN's, CNA's, and other care workers who actually give a damn about our fellow humans who need us.
We (my fiance and I) worked in a facility together. He worked in the kitchen, but would often help the aides out with taking out the garbage, stuff like that. We lost so many people, that they slowly started using him as an aide, he took the Temporary stna exam, but he wasn't fully trained. They ended up having us and one other aide take care of 73 people, every weekend for months. It's gotten much worse after the lock down. We both got burned out emotionally.
I have worked as a dsp for the last 5 years. At one point i worked at a facility i only lasted about a month because althow the staff were great and really cared we where so understaffed that peoples care was falling through the cracks. I couldnt stand it anymore. One day i was left alone with 10 individuals. One who was supposed to never be left alone. I had to leave him for abour 30 mintes to go help the other individuals. He ended up having a medical issue. He was fine but that was the day i quit. Im so glade to work where i do now and even though it still has issues its so much better. I have also been slapped cursed at. I once had a trashcan thrown at me. I love this job and i got into it because of my mom is special needs and i wanted to help other people to. But their are a lot of things that need to be fixed.
I quit my job as a carer after a number of years on and off. Im good at my job but Its to hard. My new boss wont give me a permanent job and just thinks aboute money. Alot of the carers sont care aboute the patiens and abuse is happening all the time. Im actually glad they started setting up cameras. «Normal» abuse is being to rough and fast while giving care. People are frustrated. When there is a quite moment between two meals and we sit down we get yelled at for taking a break. There are people on their phones too much and neglecting the patients but thats not often cause the bell rings all the time. I also dont understand why we give medications like blood/colesterol thinners to bed and weelchair ridden paintens that are close to death. Its prolonging their pain in life and we should just give pain relief and laxatives/vitamins ect. Its like having 20 in need children 8hourse each day. And with zero power to do some good changes ect. I just felt so powerless and tired. All the unessecary paperwork and extra house chores omg. Its a tough job. Those who survive are good at saying no and delegating the job amount.
And it’s even more dangerous in a place with barely any staff smh
I am a Romanian and I know many Romanians who work in UK (and many other countries). They are some of the most hard-working and trust-worthy workers out there.
Also it's a shame people treat other people so badly...
I took care of my father during a ER visit, he cant talk because of a stroke, he has difficulty moving because of rheumatoid arthritis and he has a horrible temper, the worst part of the experience was taking him to the bathroom with a diaper full of liquid poop, the toilet was broken and the flush did not work, the poop of other patients was there still like pilled, I removed my fathers diaper while the diarhea felt to the floor and I had to use gloves to pick it up and put that in the toilet, then I told him to shower which was very messy because of what I told you, he had the needle for fluids inserted and he could not take that away because it took a lot of effort to put that, he tried to remove it and I tried to stop it but he became violent and swear at me until he calmed down and took a bath, after that I put the clothe they put to patients and that was it. I did not cry but it deffinitely was traumatic and I am now taking care of myself because being old is horrible the less you take care of yourself.
Shocking! people should do anything they can to keep their loved ones out of places like that,
In my country i see this problem's like in this video and this is really makes me sad. Extremely sad.
My mom was taken to the hospital with undiagnosed diabeetus. They dropped her blood sugar too low too fast and she went in to a coma. She was in and out of a coma with varying degrees of awareness.
After a few months she was moved from the hospital to a long term care facility. She was on a ventilator and often times tried pulling at it. I’m sure it was uncomfortable and she obviously did not have her full cognition anymore. It would sound an alarm when sue would mess with it.
She was put to bed at 7:00 pm one night and was found at 7:30 pm not breathing. So somewhere in between she managed to disconnect the ventilator.
We believe one of her caretakers got sick of her messing with the tube and silenced the alarm, because it was not on when she was found.
She was transferred to a hospital where she was ruled as brain dead and we decided then to unplug the ventilation and let her go.
There were multiple things blacked out on the report we got from the care facility. Times and information had obviously been changed.
We hired a lawyer, but were ultimately told due to her lack of medical documentation they could not do anything for us.
I did care work in the 80s. I left after a few years because of crappy pay and conditions, but it was NOTHING like as bad as what she describes!😮
Also not mentioned: zero hour contracts, which can make this work even more stressful.
I appreciate all medical staff so much. They go through so much abuse. My mom is a CNA for a hospice company, and she is incredibly dedicated and it’s a job not all can do, especially myself.
Yes! My friend J. did that job at a state health care institution in WA. It was awful. She quit.
I’m in Seattle where was she at?
My mom hadn’t worked in 8-9 years as she’s retired and was starting to get bored not having anything to do every single day when she was used to working 50 hrs/wk. So she saw this ad for caregivers for elders and the pay said $15-45 per hour, she drove there as fast as possible and applied. They next day they hire her and tell her the usual your first is is held and then we will give you you’re paystub. Everything is fine to her, her boss said she would be started as base pay. Well 4 weeks go by and her job is the worse of the worse, fully mentally disabled woman who would bite and pull hair, one really sweet old lady who just wanted her hair brushed and her meals warmed up and finally a couple the wife had a few massive strokes and can’t use alot of her body or control her bowels so she would have to be constantly changed and the husband was 100% fine but so lazy that he would just lay there and watch. After the 4th week was over she was being paid $7.55 an hour….. needless to say, they’re still hiring.