If "malfunction voids all pay & plays" *how is it not fraud to keep all of the money I put into it???* If the machine is malfunctioning, it wasn't a fair bet.
@@gaiustacitus4242 The game has always been rigged. Casino's are not houses of ethics. It is a gambling house. No person will find moral clarity there. Even the lotteries are frauds, the carnival games and most everything else humans create.
@@mhfuzzball One of the positives of all the crazy lawsuits is my faith in this part of the court system has been restored. Trying that trick just results in the Judge finding them in the wrong.
Every machine in casino is rigged using special computer software to milk every customer. Sometimes they win something but only when casino allows that to happen. they have full control over every machine out there and every machine is connected to the same hub/network.
So if the machines aren't owned by the casino, why would a casino employee tell her she didn't win and she had to leave the premises? Wouldn't you think the casino and their employees would not care either way if someone won since they don't own the machines or pay out winnings? Sounds like a massive fraud is being perpetrated.
I can accept the idea that there might be a partner company that actually owns the machines. The casino operates them, however, and should be responsible to the players for any wins.
Machines aren't owned by the casino, but the casino is responsible for paying out all winnings and also collects and keeps all money put into the machine. You seem to think that ownership and operations need to be connected, which is so obviously not the case.
And in cahoots with drug cartel and high up govt bribes. Everybody better understand!!! It's dirty. And if you win and they can make you disappear quietly then it's WIN for them. Everyone of them seem to operate on this concept and they can only get away with this crap because these atty generals are not speaking up for the people who are being cheated. That is why I say these Governors hve signed up to protect the casinos to get them to set up in their state.
Exactly. If there is a glitch, then they should have to refund ALL monies since the last win. If they can't identify the individual, then pay it to the state. The casino should never be able to keep the cash from broken machines.
Yes, the casino will give you back your last bet if the slot machine glitches out. Most people won't bother to ask. After all, any time spent waiting for an attendant to refund that last dollar bet could be spent winning big on a working machine elsewhere in the casino. People in a casino are always convinced that the next pull is going to be the big one. Every machine you are not feeding your money to is a missed opportunity for early retirement.
Not possible. Slot machines or computers when they malfunction and error shows up on the board and if that error doesn’t show up, then they have to pay out the winnings plus if the game Malfunctions the gaming commission since it technician
I'd also imagine that there is a log of every spin saved within the computer of the machine, likely for security purposes and maybe also for the purpose of the computer remembering when the last payout happened so it can fudge the result of the next spins.
They already do! This happens on a regular basis. Strange how you never hear of a casino returning everyone's money when they lose because of a "machine malfunction"!
@@rberkar6669 To be fair about the not hearing when casinos give money back, most people don't talk or make as much fuss when something goes right as they do when they have a complaint.
It was the guy in this video who said that she was asked to leave. I do know that she was asked was to spin it off. But immediately asked to leave? Haven’t heard that from anyone except for this guy.
That will certainly come into play when it goes to trial, if it does. The casino should at least offer half of the jackpot so as to not lose players going forward. If a player refuses to accept the offer they may lose it all.
The casino isn't responsible for the spins or jackpots on the machines, the manufactures are. The casino should have contacted the manager for the gaming room, and they should have taken all the details of this poor lady. When I worked and a person had something go wrong on a machine, we were able to open the front of the machine and go into the part where we were able to see the last 5 spins. They should have done that. Then they should have phoned the manufactures straight away. The manufactures are on 24/7 to come out. They can never say they don't work on certain days.
Not only that, but they don't pay the money the "broken" machine gives, but they don't give back the money the "broken" machine takes. I don't do casinos, but this makes them even more of a scam, and the authorities protect them because they pay protection in the form of taxes. Counting should be protected too. People should be able to use their brains to win. Finally, the law should forbid the Casinos from expelling anyone just because he or she is winning, or no license.
@@jaimeduncan6167counting using devices isn't protected. How they get away with kicking out people who count in their head is through the establishment's right to refuse business. They can trespass you off their property because you're more skilled than the people they want to do business with.
They should have offered THAT on the day it happened....instead they wanted her out as quickly as possible?!? Suspicious as you can get. Even if the casino ISN'T pulling a scam ....their actions scream they are.
Yeah they probably do. But it’s ridiculous just a scam. If it was malfunctioning to pay out how come it wasn’t malfunctioning when people are dropping their money in it.
Casinos should lose their licenses if they don't keep their machines up to date. Either you pay out and keep your license or you deny the person and your business gets shut down.
Its not like mafia days < you have share holders now. You just cant pay someone off that did not win. Plus the big jackpot would no longer be , keeping others from a chance to win it.
The way i see it is simple. I don't see that a malfunction should prevent payouts unless they can prove that outside interference was behind the win. Unless they prove outside interference it should be considered like any other error, and should be in the customers favor. Or they should have to explain exactly what the error was and have to prove that it was an unknown error that caused the win. I can understand the random number generator and the machine could end up out of sync through no fault of anyone but God. But unless they show someone did something that caused it to happen they should pay. Like if there was a power spike at the moment the button to spin was pushed and the slot manufacturer can show that anyone who was pushing the button when it happened would automatically get a jackpot prize. Then that means the company and it's software were at fault and you can't just say that gee we are sorry but your car was rear-ended and exploded it was a design flaw nobody could foresee so you lose. It's has to be assumed that it's operating as designed. And if there was a flaw and the company knew beforehand they should pay. If they didn't know about the error then they should pay the winning and have to remove the machines until the fault was fixed. Assuming that the player wasn't cheating in some way.
@@michaelbyrne5469 newsflash kid she won. Keep trying. If a player wins they must pay out. The casino isnt and is claiming a malfunction which it's obvious af that they were claiming that so they don't have to pay out.
@@theEVILone0130 exactly. If the error isn't the fault of the player especially by cheating means then the casino should pay up. If the casino can prove the winning player caused the "malfunction" on purpose aka cheated then there should be no payout and the player should be kicked out and blacklisted. We are not responsible for their machines not working properly unless we purposely cause the machine to not work properly.
@@chaseviking5096 What if you accidentally cause the machine to not work properly? I assume normally they'd try to convert an accident into slandering the patron.
This has happened before and the woman won in court after she filed a lawsuit and the jury came in in her favor. The casino does NOT want this in front of a jury. They will probably lose every time.
Casinos make alot of money when they can advertise huge jackpots. They made the money months ago and you are just getting the interest. I tend to believe the malfunction story, It happens time to time. They are machines that humans invented. What could go wrong? lol.
The Casino needs to win. It's a complex explanation, but the slots are just terminals, the actual jackpot happens at the central computer. This curtails lots of hanky panky with mechanical items. You can easily rig a device you might access. If its at a separate location they KNOW you didn't cheat. That is why it works that way. The Casino thinks she is a cheat. .. and so do I.
@@justinmanley8131 So now then can programmed every machine show "tilt" so they never have to pay jackpots to anyone? Its a fraud. If it show jackpot, then they must pay it. Simply.
Robert Taylor walked out of a casino thinking that he didn't win, but actually won 229k, and the casino spent 20 days tracking him down. The casinos in Vegas is required by the gaming commission to pay out people who win jackpots.
Good to hear. The casinos have set up the laws to work in their favor most of the time. Someone in the state was trying to look out for the consumer. Even a big payout like this wouldn't hurt a busy casino. It takes a lot of losers to build those nicer hotels in Las Vegas.
@Rhaspun the b,ig million dollar machines are networked with several other casinos. Every time one is played, the jackpot increases. That's why you'll see a vacant block of machines and the jackpot keeps increasing even though no bets are being made on them.
This happened to my wife and me in Laughlin back in '97. The casino then refused to pay saying the machine malfunctioned so they didn't have to pay. They also refused to put a sign on the machine stating it was working properly. So, I stayed by the machine to warn others not to use it. The casino manager threatened to have me arrested.
Casino is the place that they think it's reasonable you lose 99.9% of the time, but if you win 0.1% of the time you must be cheating or doing something illegal.
@@Grimpmannyoure too gullible if you think these places are 100% guaranteed to be operating fairly. They can track your face and id you before you even get through the door, they clearly pick who they allow to win anything significant, theyre blatantly refusing people their jackpots, They have whole legal teams and resources dedicated to fighting the legality of this shit, it couldnt be any more obvious unless they posted signs that literally said, "we're gonna rob you and get away with it even if you think you won."
@@Grimpmannalso obviously op was exaggerating the casino's stick to they win 51% of the time, and like I said any undeserved jackpots in the casino's eyes? Oops, it was a malfunction. No payout; get out.
@@pianoman7753 You have no idea what you're even talking about. Just stay out of casinos and stop talking about things you know nothing about. Stay in your lane, son.
I'm not a gambler, but I was invited with a coworkers trip to a riverboat casino. I sat down at a quarter slots and tried it out. I was winning more than I was losing and was astonished how this was going. I then hit a $450 jackpot and the coins just kept rolling out. A casino worker had to add coins as it had ran out. It finished paying me out and I continued on the machine and again was winning more than losing. Then a worker came back to "fix a problem" and then I began losing more than winning. I figured she was sent out to stop me winning, so I cashed out and went to watch others play for the rest of the visit. Seems they have ways to mess with the machines. Probably pretty obvious, but that was definitely a learning experience.
Here in Montana, just about every gas station has a casino. I don;t go into them much any more, but when I do I notice that every time someone sits at a machine and plays, then gets up, win or no win, shortly there after an attendant will come "clean" the machine and it always entails them opening the front door where the bill machine is at, they reach in and do something, then close it and walk away after cleaning.
If you actually want to make money on machines, you go to video poker for one of the machines near the front and look at the payout schedule. Sometimes it will be over 100% with perfect play as a way of bringing in suckers. It's completely legitimate and casinos use those machines to give off the impression that people can win.
I have seen something similar. They can literally adjust a few variables in the software and have it alter the odds of winning, I am guessing that a) a machine has more than one such set of variables and that their opening it up and hitting a reset causes it to load the next set of starting variables. This let's them simply tell a machine, "OK, you have let enough people win today, so change the odds so they lose more." But b) short of a major malfunction that takes the whole machine down, doing this would also "reboot" the thing with new settings. That said, I once had, back in my high-school days, a program that was designed to simulate a very unfair casino game called Sinfu. The odds were heavily stacked against the player, but my copy, despite there being nothing wrong with the code, was actually producing wildly incorrect results. Turned out that the random number generator was tied in some manner to timing events in the computer, and the power supply was glitch in, causing no obvious failure to run actual programs, but it was causing the random number generator to throw out "less than random" results. So... yeah, a glitch could legit cause mistakes in random number generation, in theory, and if the software was specifically designed to watch for strings of utterly improbable random numbers... But, one could then argue that without evidence that this sort of anomalous result *kept* happening, highly unlikely strings of results is not the same thing as being an, "impossible" string of such numbers.
We spent an hour driving to Conn. i somehow ended up on the second floor high rollers floor ,entirely empty there was a 100 dollar machine there i went with the you only live once theory, put a 100 in came away with 1200 dollars i said to myself time to go after spending exactly. 10 minutes there went back down didn’t tell my wife we ate i flashed her the cash after the meal and we beat outta there!
I watched the story on the NJ local channel. It clearly was a malfunction. She didn't even have the max credits required to be eligible for the jackpot.
@@daveb2280 Ouch that really sucks for the casino, after they've paid her the 3.56 million let's hope they spend more effort and money on machine quality and maintenance in the future.
You can't press the call button after a legitimate jackpot win. The whole machine automatically shuts down and the casino staff come in to verify the win. The machine then gets opened up and the computer boards are examined.
Blatant fraud by the casino. Casino should lose their license for trying this. The fact they immediately tried to kick her out was clear intent to paint it as her abandoning the winnings she was entitled too.
It's not necessarily fraud, slot machines do occasionally malfunction. For example, they have a demo mode where winnings and jackpots occur all the time to exhibit that event. However, the Casino is egregiously wrong in assuming that they aren't still responsible for these kinds of errors.
@user-ud6ri7qg5b The casino can adjust the odds on their machines. If it malfunctions, that's effectively the same as them adjusting it to payout more. They can't claim, well, we didn't mean to make the odds that high.
Many years ago, when casinos were opening, left and right, all over Oklahoma, a man who worked at my company hit a $50,000 jackpot. He got the same story ... that it was a machine malfunction. His case was all over the local newscasts. He ended up getting his money because that casino was getting wrecked by the bad publicity. They never went to court.
It happened to me in Canada at hard rock the machine shakes and stop here I was waiting all it says there no activity up there but i was all alone by this time no one around me I was tired and don’t know what to do I’m so disappointed
It happened to me as well! There was a line on this certain machine that would pay $12 million dollars and everyone was getting just one pull for $50 a pull. You could go back to the line and try again and again. So when it was my turn as I was about to pull the handle, a casino employee put his hand over the screen of the machine and said no more bets. I looked back and said -are you kidding me? and pulled it anyway and all kinds of bells and whistles started going off! Then I WOKE UP! 😡
see when you win big is what the casino say malfunction but when you lose the machines work perfectly and also come on 50'000 on this days go fast and is nothing for the casinos they made millions every day
Casinos already hold all the odds. They already disallow people who know how to better their odds ( card counters). Now they just flat out tell you that you didn’t win, even when you do. NJ has done a TERRIBLE job with the casino industry.
This should be resolved between the casino, the slot machine manufacturer and their insurers. The customer should have been paid and remained uninvolved.
i work at a casino and lady was playing ultimate texas holdem and she got a straight flush and dealer paid her for only a regular flush, 3 days later her husband came in and we informed her husband that surveillance caught the mistake and wants to give her the money she is owed, they came back the next day and she got an extra $800 that she was rightfully owed
I've had this happen while playing craps once. Not a huge amount of money, but, somebody caught the error and they wound up giving me like 20 bucks while I was still at the table. Smart move too because I proceeded to lose it too lol
It happened to me playing a table game. Same day, about a hour after the fact. Guy came over and said the hand was not paid correctly a hour ago and gave me some money. I was shocked, I didn't even know what hand he was talking about.
@@jttech44same thing at a craps table. I had no idea but the cameras saw I got under paid. I appreciated the honesty because I was ripped off at another casino, right at the cashier cage by the change lady. Told her to look at the tape from camera right above her head and I was told I would have to call the NGC which would take hours to arrive, so I left being short changed.
Precisely, if you don't need the money, you're better off with computerized versions that take tokens and pay back tokens. You won't strike it rich with real money, but you won't be out real money either.
Well, entertainment. If you go to a movie theater get popcorn, soda, and a seat to watch the movie your out around $50 for 2 hours of entertainment. I get a lot further than that playing a quarter machine, or one of the electronic games - versions of cards, dominoes, space blasters...
I would LMFAO if the casino got boycotted, and turned into a ghost town!😮😊😅😂 What would they do then? It justs disgusts me, the greed that is. This places make millions a day! But yet they just can't seem to bring themselves to part with $$$ when rightfully won😮
You realize slot machines are computers and computers do malfunction . When there is a law function of any kind there will be no payout, and that error is recorded.
@@John-up1zr Are you a "well ackshually" guy or just a casino shareholder? I'm a software engineer, and I can assure you with these stakes, the slot machines go thru extremely thorough testing and have fail safes to prevent this kind of glitch. Sure a corner case bug could still exist, but it would be so rare, that it would be much better for them to pay out than get this kind of negative publicity. And the casino still could possibly sue the slot machine company.
About 30 years ago I was playing a slot machine at Treasure Island casino in Red Wing MN when the power went out. I had about $250 in credits on the machine. The power came back on about 3 hours later and the credits were gone. They stated if there were credits on the machine that it would have reflected that when the power came back on. I demanded they view camera footage but they told me they weren't going to do that. It happened to several other people too but the casino wouldn't make the situation right with any of us. I never went back there after that.
I had almost the exact same experience in Reno. A similar machine, wheel headed right to the jackpot....shuddered, and then the lights went out. Pushed the assist button, and waited for the attendant. The attendant claimed it was 'no jackpot', unplugged the machine, and said 'try another machine'. Talk about feeling helpless and dejected.
Its hard to say what the spin would have been if it had been allowed to continue. Having the machine shut down mid spin is different than claiming a loss after the jackpot lights have gone off. I feel for you though, getting close to a jackpot and feeling like it was taken from you.
@@supernova743 It actually shuddered into the Jackpot zone and then the lights flickered/went out. That's a win in my book. OTOH, my ex-wife jackpot-ed a horse racing slot twice and the staff came, acknowledged the last win, unplugged/rebooted the machine, and left. Then she hit Jackpot again. What a night!!! But the legal grifters who own the machines always win in the end.
An obvious programming error that allowed the machine to produce a jackpot when it was supposed to be programmed to never make this kind of payout. She should be paid. Boycott this casino.
Wrong. Casinos encourage the minimum bet to entice beginners with better than even odds. To consistently win as a beginner you must defeat facial recognition by changing machines and casinos. You can pay for both beer and gasoline, but not lodging, as you play only the minimum bet.
I mean, it is a casino. They'd engage in human sacrifice if it was legal and profitable. And the legal bit is option -- so long as they had a path to avoid accountability, they'd do it.
Casinos have insatiable greed. They will pay out as little as they possibly can, and manipulate every cent out of gamblers they can in every way possible.
Wrong , Wrong and Wrong. The malfunction hits , its cleared and the customer has moved on or left for the day . Now we have to review all tapes see who was playing identify them and het them their winning payoff. Always a pain in the butt , but worth it when you saw the face of happy customer. All malfunctions are reviewed , if a person is claiming a jackpot but upon clearing it was a loser , that customer can file a case with the state gaming boards for review . Its all computerized so upon review the just answer will be apparent. Wow you guys need to learn about machines.
“Phyrric victory.” Clever casino lawyers might win these suits - but at the expense of chasing away their customer base. PT Barnum knew this. The success of his circus was entirely because he purged HIS carnivals of all the scammers, cheats, and petty thieves that such events attracted. By making a safe, family-friendly experience he was able to tap into a much larger market.
This isn't anywhere near the first time this has happened, and the other times it has happened AFAIK the casino won the lawsuits. They are also still in business. People don't GAF about it.
In 1993 this happened to me at Prim/State Line Pickalo Petes. It was 4 am, not a soul in the casino, I hit $2 million jack pot and security surrounded me and repeated over and over that it was a "Tilt". 30 yrs after i heard from a Vegas Casino lawyer that there is no such thing as a Tilt. Casino has to pay!!!!!!!!!
Hopefully she would lose on appeal - what are the terms of play worth if people can just void them whenever they feel like? "Malfunction voids all plays and pays." Learn it, it's the rule.
@@VideoArchiveGuy if the machine is "malfunctioning" it shouldn't be in operation then...so according to you all payouts are voided on a malfunctioning machine...then what they are doing is illegal by taking someone's money when the person has a ZERO percent chance of winning. A casino's rule isn't the law either. Willingly and purposely taking someone's money but not willing to pay them out, when talking to trial by jury, will just about guaranteed benefit the player, not the casino.
I think there should be a legal requirement that if casinos ever get a ruling in their favor on an issue like this they have to have an article about the incident posted in a prominent location by their door forever.
I was playing a dime machine in 1971. I accumulated $400+ in dimes. (During the run they kept on bringing me more paper cups to put the dimes in.) When I left the machine and cashed out I noticed the maintenance staff inspecting it. It had been removed when I went back the next day.
the machines are leased or sold outright, they are maintained by the manufacture when leased, the casino sets the payout algorithm I know a guy who works for the company that make wheel of fortune, its there biggest moneymaker
If it was a progressive jackpot, they owe her.💵 If the machine did not actually have a $1.28M pay out possible on that game, it could have been a real malfunction. But telling her to leave without showing proof she didn't win sounds like "foul play." Pun intended!🤑
@@unitrader403 These are not machines in the classic sense. They are computers operating on a 'if this then' protocol. It would not be difficult at all to program a trigger that would do exactly this when a set of parameters is established. Fact the machine triggered a win. The typical procedure is to hit the help button to flag an attendant. The high dollar amount combined with the call attendant button triggered the alleged malfunction. Curious the machine was working perfectly right up to that sequence of events.
I live in Vegas too - and I program these machines. It does happen. A lot of these machines are over 15 tears old - some even 20+. They are old and just break down.
@@socasack I've worked casinos throughout the world for 30 years - NEVER have i seen a machine "breakdown" in such a manner to be handing out free jackpots - they are completely 100% digital, there is no way for an accidental jackpot. What are you talking about.
@@foff-666 lol, from his (@socasack's) perspective: the machine is broken if it ever pays out a jackpot. His perspective is that jackpots are supposed to be impossible (because they've rigged them so jackpots are impossible) -- hence: if any of his machines does jackpot if must be because the machine is broken.
If the machine was messed up beforehand, the casino should've put an "Out of Order" sign on it. If the casino is just trying to avoid giving her the money, they're in for a lawsuit. This woman won 2.56 million dollars, THEN the machine broke. Therefore, she DID win that money, and the casino MUST pay up. If they don't want to, that woman needs to contact the Institute for Justice for help.
@@michaelbyrne5469 It was most likely malfunctioning all day, but they only noticed once a big win was hit. They then said that it broke on that speciffic play, to avoid paying out. Nothing is going to be said about the people who lost money before that. Who honestly knows how long it was malfunctioning, since the people who have $$$ to lose aren't going to be upfront about it.
@@olejniczak12 the fact that the error light came on in response not to anything happening with the machine but in response to someone being called for the jackpot is suspicious as hell, if it was automatic it would have lit up before or after, when someone was actually touching the machine, if it's manually controlled then nobody's "noticed" anything except the win itself.
I'm assuming that the company that owns the machine is IGT if it's a Wheel of Fortune machine. Protocol for them is to come out and inspect the machine after someone has hit the progressive jackpot to confirm that it's a valid Jackpot win. They also review the camera footage. So it's very disturbing if the establishment did not take these steps and should be definitely sued and have their license revoked!!
WOW greed is going to be their downfall, an announcement of 1 million dollar winner will attract more players whereas an announcement of them not paying out will discourage customers.
I really want you to be right, but I don't think so. Maybe it'll deter a few people, but the masses don't do research on individual casinos before they enter.
This is why most casinos take your photo and shake your hand when you win a million. Their margins cover the money and it looks great for them. You are 100% correct. This is good business. Their response is stupid and greedy. Someone needs to go read the playbook for casino operations they pass around in Vegas.
She has a homeless son and she gambled away more than 1000 bucks in a day at the casino. This is a shameful sickness and the casino is just as horrible.
Yep. Disgusting what the government will allow as long as they get a big cut. Our society is structured to screw the little guy, the hard working, and the poor. Designed to siphon away from the little guy and give to the rich sociopaths.
why is the casino horrible?? we have free will and people make choices. not paying is horrible yes but just taking a fools money?? thats just good business
@@PeterOkeefe54 There is a casino in my town and i have known many people with an addiction to gambling . I can understand there is an entertainment value and have been to the casino myself. I wish the Casino had some responsibility to identify and ban the addicts that lose their homes and destroy their businesses. Like cigarettes it is a choice but if someone is smoking five packs a day this is horrible and some family intervention would help. Humans are flawed , making money on these flaws seems wrong. I don't have the answer but it is sad to see poor folk believing a casino is a place that makes smart people rich.
Where's the fun in that? I lived in LV years ago and understand gambling addiction. But for most, it's just another form of entertainment, cheaper than a cruise or a trip to Europe.
"For some unknown reason we can't seem to find the video coverage from that moment." Probably another glitch that only happens when customers win but in the history of gambling hasn't happened to someone who legitimately didn't win.
If I were the judge: if you don't have the video you can't prove that the machine was defective. Pay the lady now, with a 50% extra for the inconvenience.
@@ericomartins9794 They don't need cctv footage to determine if the machine was faulty. These machines are NOT random, and they WILL change the outcome if a jackpot is not supposed to be falling yet, or if a player is losing too much money so they need to spike their dopamine with a few minor wins. There are laws obviously, so if they advertise a jackpot, it MUST be payed out during the campaign and it much be to a random participant, not a house employee, but they are totally in their right to refuse payout due to malfunction or cheating. Cheating is harder to prove than malfunction as well, because malfunctions leave a trail of logging that can easily be proven in court.
My prayers go out to that woman, because I know what it's like to get conned by a casino... Back in the late 90's at Vegas, my slot won a Z3 Roadster, but the machine mysteriously froze it's reels, and the staff said I didn't win.
What I really want to know is, historically, how many multi-million dollar slot wins, have been cancelled by the casino or the machine "malfunctioned" immediate after. I'm sure that would be an interesting statistic for her lawyer.
I once won on a cruise ship an amount of less than 2K and they didn't want to pay because there was a malfunction. I contacted a lawyer and notified them we would seek 10x that amount. They agreed to pay the amount won plus legal cost and $500 for mental anguish. I had to sign a NDA.
@@raymondjjohnsonjr363 we don't know who he is (though I assume he's Raymond J Johnson Jr), what cruise line, nor do we know if there was a time frame on it. I've signed NDA's that had expiration dates. Most were 10 years.
The thing that stuck out to me is that the error message didn't occur until she hit the button for the hand-pay. The employees received the same blue light signal in HQ and security saw the commotion on the cameras. Shady AF.
They don't hit no button...the machine lights up the bottom light on top of the machine...but in the case of winning a jackpot $1200 or more both lights flash( the top light is for change the bottom one is to notify a employee
Irregardless the casino should have to pay out if the machine failed because of a malfunction it is not the Patron's fault. What is the casinos responsibility to keep maintenance on the machines.
Need a LAW that casinos have to provide public technical proof of the "error", and the "error" has to be obviously flagged BEFORE the win, otherwise the error is invalid, and the win stands! I know they won't do it, but SOMEBODY has to advocate for the players!
I remember when a woman was playing the slot machine in Queens New York city. The machine said that she won over two million dollars. But the Casio said that the machine had a technical problem and she didn't win. But she took a picture of me slot-machine window saying that she won. But the Casio offered her a steak dinner and cabfare for her to go home. She hired a lawyer and now she's suing the Casio.
That was an OBVIOUS malfunction 😂 the amount it was showing she won wasn’t even possible on that machine, and there was nothing in the game play that was even showing a winning spin. It was just a glitch that popped up on the screen. When a machine with a grand jackpot of 10,000 says you won 1,000,000+ without any winning line pays or bonus triggered there’s obviously something wrong 😂
That was the woman who had an error that said she won $42 million. She was betting 40 cents a spin and she got 3 kings which would have paid out $2.25 then the malfunction occurred. Also the top prize on this machine was $6500 this happened a decade ago and she didn't win anything in court.
In Maine at least if a retailer has a item mispriced on the shelf, They have to honor that price. Why cant these casinos be required to pay out what is shown ?? Take responsibility !!!!
I can accept the idea that there are types of malfunctions that might invalidate the win, but such things would and should be obvious. All of the progressive slot machines hitting a win on the top prize at the exact same time, for instance, might be a bit sketchy. But, as described in the story, this sounds like the "call" button itself triggered the "tilt" condition.
The Wheel of Fortune machine was the only slot I used to play in a NY state casino. I never imagined the control room could push a button and tilt any high jackpot machine in the room whenever they don't want to pay out.
@@shoppingbag6973 If the casino is doing that then everyone involved has a lot more to worry about then paying a jackpot. This would be against so many different regulations that it could bring down the whole gaming industry if true. It would mean the manufacturer designed an illegal machine/game, the 3rd party testers and regulators allowed it pass through to the casino and the casino operated it an illegal fashion. It would take a major conspiracy for something like that to occur.
I was playing in a casino $5 per spin, machine malfunction and went blue color. I called the attendant and I was told that machine broke. I insisted to see the manager and I was offered $5 refund, I kept on insisting and threatened to call the local news, then they went back looked at the videos and gave me back my $100 which I started with. It is not easy to get your money back.
A lot of gamblers have twisted logic. I've had many people come into my job talking about how they are trying to win more money so they could pay their bills. If you're having trouble with finances, gambling is the last thing you should be doing.
The money she plugs into the slots isn't ever going to be enough to change her life or her son's, but IF she won a nice sized jackpot it might be enough. It's more about hope though than rational thought. There's nothing rational about thinking you'll beat the odds, not even break even, let alone hit a jackpot. It doesn't stop people from dreaming, hoping, and playing. That's why gambling institutions are practically a license to print money, or more cynically a license to commit theft on a staggering scale. It's like bizarro Robin Hood, robbing from the poor to feed the rich, legally.
If she believes she can't help him without a large sum of money, then at age 72 her odds of getting a lot of money through gambling to help him might actually be better than through other means.
Don't care what legal structure the corporation has. Can you imagine buying a car, and then being told "sorry, the car belongs to a different organization, we're just a dealership. Thanks for the money though." If they messed up, that's their problem, not yours.
This happens now with RVs. You buy it and have a problem, and you will be told by the dealership "oh, the chassis belongs to XYZ ... the lights are actually this company over here ..."
It's not the first time a casino refused to pay out to a winner of a jackpot claiming the machine "glitched". It doesn't stop with casinos, however. In South Carolina, a person matched the 9 numbers on a scratch ticket for the jackpot prize and the state refused to pay out claiming the ticket was erroneously printed, ie there was a "glitch". If the representative had stopped there, nobody would have known differently, but, they didn't. They let slip that it was a "glitch" because the printing machines were programmed where tickets were printed so you could only get 5 out 9 numbers. This was quickly buried by the press in South Carolina and never investigated.
Maybe it varies by state, but I thought you have to have at least one grand prize ticket. For example, IIRC, McDonalds had 1 park place token, but it seemed every other ticket was a boardwalk. If they admitted that there was never going to be a top prize because of how they printed them, then there may be a problem with that. However, why was the story buried by the media? That's one of the jobs of the media, to expose issues like that.
@@thalstantrailwalker2393there is a documentary about Macdonald's, they in fact did not winning streets printed and we only know it because a guy overseeing it was also stealing smaller prizes so he spilled the beans after being caught
@@thalstantrailwalker2393 Why did the media in the state, ie The State, not follow up when a state representative makes a statement that you quote that the scratch tickets are basically a scam? No clue. It's South Carolina, the state that had a state legislature (Thomas Ravenal) that did cocaine parties and nobody wanted to investigate; not Charleston PD, not SLED, not The State. It took the FBI to investigate and prosecute. And nobody investigated who went to his cocaine parties, either. It was swept under the rug and rug set on fire... because South Carolina.
The Wheel of Fortune machines are worldwide, which means that they are linked in Casinos all over the world. Because of the amount for which these games show they should have dedicated coverage of the Screen and the Wheel. It is not the responsibility of the Casinos for the payout of this Jackpot, there is an external company that is responsible for this. Once the Jackpot hits, special technicians from the company will come in and verify the Jackpot. It should also be noted that the Wheel of Fortune machines pay the winning amount over a 20-year period.
While we are at it, let’s deal with insurance companies who work just like casinos. Will happily take your money but when it’s time for them to pay up there’s always a problem.
If a computer can be programmed to display a "you've won" message after randomly selecting one part of an animated image, then play an other animated image, it can also be programmed to follow all that by another message that says anything... including the words "tilt" or "error".
That occurred to me as well. And how many miles of proprietary code would one have to go through to prove that? And what would it cost to hire an Army of attorneys to allow one to even gain access to that code? There are so many ways that electronic gaming can be rigged. How could it be disproven that the player next to you that is winning hand over fist is not a shill that is actually an employee of the casino and a signal is being sent to the machine that they are playing to make it look like they are winning?
I write these games for a living. While you are technically correct, it is simply not done that way. If it were, you would hear about it. All the source code for every licensed slot game is saved by the state. It would be easy to find something like that. It simply doesn't exist because it is never done. It would be prison time for anyone that tried to do it. I would never do it and would never risk my neck for some casino I have never heard of so they can maximize profits. Its asinine to even think someone would.
I know of coding scams that did happen - but they were done to profit the programmer - not some unknown casino - and they were caught and imprisoned. In one case I know of, the guy killed himself when he was caught.
@@socasack It's also asinine to think that someone can move into your house while you're out and claim ownership to it just because they want to. It's also asinine to think that a municipality accidentally has the wrong house torn down then sends the victim the demolition bill. It's asinine to think that someone from a different country phone's up vulnerable people like the elderly, pretending to be a family member in trouble, because they want to swindle that person out of some of their money. It's also asinine to think that someone would buy up all the tickets to some live event and sell them again for a higher price just because they feel entitled to make a profit on something they didn't put any work into. People do these kinds of things. I've no problem believing that the same kind of people might be capable of this too.
@@MattH-wg7ou Yes, for the purposes of the case it is irrelevant. I am pointing out that gambling $1,000 in hopes of winning at a slot machine is the worst way to try to help someone.
I often times listen to you while I’m driving so I just saw for the first time that you had and woodchucks to the watch for low flying owls and I’m laughing quite hysterically. That was a hilarious couple videos.❣️❣️❣️😂😂😂
As a former Nevada Supreme Court law clerk, I had to write cases exactly like this. I don’t know New Jersey, but in Nevada, it is the internal CPU of the slot machine that determines payout. The visual representation, even on machines that look entirely mechanical, is basically a simulation of the CPU process going on inside. I have seen photographs of machines that I felt were clearly indicating a payout based on the placement of the icons etc. But when you look at the internal read out, it’s just as clearly not a jackpot. Is that fair? Not to me, but it is how NV gaming regs work and even at the state Supreme Court level we found against the plaintiff. Personally, ever since then I’ve treated slot machines and casinos as what they are: cheap restaurants and parking. I don’t game.
Bless you for your truth speak. Personality it’s a Fools time waster and money vulture too gamble especially slot machines, that is my opinion which my son disagrees with, for he is an excellent card player so good in fact his name and picture are in the book.
She should of called the gaming commissioner they would have came down write away to decide if it was a malfunction them throwing her out of the casino they are going to lose the law suit asking here to leave after is illegal the gaming commission have to come down in this instance
But if the machine played the sound clip of winning, and blue light went off it wouldnt just be an issue with the motor representing the jackpot. Sounds like the cpu struck a win after the random number generation. But then triggered a mechanical tilt? Will be neat to see where this lands.
Gambling is such a scam. I have never set foot in a casino. But I also think there should legally be no way out if a casino’s software does glitch and tell someone they won. It’s too easy for them to claim that, even when it isn’t true. They should be forced to pay out every single win, glitch or not, provided cheating cannot be proven.
How about a bank error? If they accidentally deposit $100,000 in your account, should it be yours? What if you did that? If you Zelle someone 1000 and you meant to send only 100? Should you be on the hook for 900 because of it? Mistakes happen.
@@socasack That is apples and oranges. All of the situations you mentioned are very different and not directly comparable. No one banking or making transactions on Venmo are doing it explicitly for the chance of getting a random windfall. Jackpots aren’t written into any banking or money app contract, but they are part of the implicit/understood contract when gambling.
@@socasack not the same at all. A better scenario: you purchase a scratch off lottery ticket, and after scratching it the ticket clearly says *you won the jackpot* !! -- then when you try to claim your winnings, the lottery commission starts saying: "sorry, printing error" and not paying out. The "customer" did nothing wrong, they "played" the game and they fsckin WON the game. The House refusing to pay out is criminal whether it is machine error or printing error or God himself caused the error. They hosted a rigged game with unfathomable odds of someone actually winning, and someone actually won. The House must PAY up.
So if you watch the actual news report on this, the woman is obviously doing well for herself, she doesn't look like some fragile old lady, she's pretty sharp. Just look at the inside of the house she's in for the interview, doing well. That's why she was able to dump a thousand bucks into the machine. She said she needed the money to help her homeless son?!?! Something doesn't pass the smell test. Why isn't she helping him now if she can blow a thousand bucks just like that and has that really nice house (with a slot machine in it no less)?
Not the first time I’ve heard a casino make this claim.i wonder if they’ve ever told a customer “Wait, that machine is busted, you actually won a lot more than it shows”. ?
Malfunctions go both ways, and people HAVE won when the reels said otherwise. But noone reports a broken machine if it's in their favor.. or appears to be... People don't seem to realize that the reels are just for show.. the CPU determines the outcome and stops the reels at the right time, not the other way around.
@@jennb5884She says she's anxious about not being able to help her homeless son. Why is she blowing money on a casino if that was a concern? $1000 could at least get you established in a humble apartment.
How far would a thousand dollars go to getting someone off the street? First and last months rent. Damage deposit. Utilities. That's going to be a lot more than one thousand dollars. Dipping into life savings to try and win enough money to help. Not smart but then what?
The gaming commission in each state is supposed to certify the payouts of machines are what they say they are and any tampering is like messing with gas pumps at a gas station.
Frankly anyone who play's slots should expect to lose, but I won $500 silver dollars once on a dollar slot machine. My Pop went to Vegas in 1964 and did not gamble, he spent all his money buying silver dollars and quarters and dimes, bagged them and then flew back to his Tavern in Hempstead, it was called Fred's.
I won $4000 on a malfunctioning machine 25 yrs ago. They gave me the money even though it was obvious the machine malfunctioned. I was playing 45 cents a spin and on one spin it just added the credits to the machine without actually having a winning spin.
It was probably a legit win, the display just didnt show the correct animation. Those computer machines know if you've won as soon as you push the button
@@mikejake6360 Indeed, that whole spinning wheels thing with all the blinking lights is just a show to keep people entertained. The real spins are done internally by a CPU.
If she sues, and I'm on the jury, she's getting $3M in addition to the $2.56M just for the casino jacking with her. It's not her fault their machine malfunctioned. And how do we know the casino didn't jack with the machine as soon as they saw the payout so that they could claim it had a problem? Update. Someone said she jacked with the machine that caused the malfunction. If that's the case, forget any jackpot; she needs to pay to repair the machine.
Because they can’t, the gaming Commission controls the keys and pay boards and lock control tape, machines with large wins get opened to insure seal tape is still in place, and wheel of fortune is a wide area progressive. Multiple machines in multiple states and casinos are all linked for the million. A malfunction isn’t the machine being constantly broken, it means when you hit the button the machine did not pick from the random number generator properly.
@@Wewilllearn-x2g Meaning that if it had picked from the random number generator properly, she actually may have won ten tries prior, right? A casino simply can't use the "malfunctioning machine" excuse only in their favor.
A casino would simplify pay what the machines wins, if a win is actually hit. Casinos make money, plan and simple. Paying out the win doesn’t hurt them. They are gonna make 6-12% depending on what pay back percentage the gaming commission allows and the game manufacturer sets up. And once set up the casino doesn’t have a need to change it and can’t do it without the gaming commission. It is possible she won, completely. But the way those machines work even the “multiplied win” she claims isn’t programmable. The million pay out, “top pay out jackpot” isn’t multiplied by a line hit.
Every slot machine is marked clearly with a notice that a malfunction voids all pays. If this lady won the log will show it, if she didn’t it will show the loss. Plane and simple.
I had a similar experience at a casino in Louisiana, I hit a 500k jackpot, damn near had a heart attack, couldn't believe it. Turns out I wasn't old enough to be in the casino so I wasn't able to collect the money. Even though there was no one guarding the door at the time checking IDs. Some BS. I have never been to a casino since.
If "malfunction voids all pay & plays" *how is it not fraud to keep all of the money I put into it???* If the machine is malfunctioning, it wasn't a fair bet.
It's gambling !! You gambled.
@@gaiustacitus4242 The game has always been rigged. Casino's are not houses of ethics. It is a gambling house. No person will find moral clarity there. Even the lotteries are frauds, the carnival games and most everything else humans create.
@@gaiustacitus4242 That's right,.. no casino has advertised itself as a house of moral clarity and virtue ...LOL
Exactly when you lost money it worked fine but remember if you win that’s because of malfunctioned.
I'm sure they'd gladly give her the $1000 back to avoid paying out $2.5 mil.
They should post a disclaimer, "we will gladly take your money, but we reserve the right to not pay you when you win"
Mhm. At least insurance companies come clean and spell it out in their contracts.
@@nuclearmedicineman6270 Get help.
gotta love the wealthy, right?
there is a disclaimer that says that all payouts are void during malfunctions or something like that
@@GoRamzthe real question - is it a malfunction or a function?
I have a funny feeling the CCTV system experienced a malfunction at the same time. 🤔
Don't worry the A.I. edited to correct the mistake.
The casino doesn't own the cameras, so they can't turn over the footage.
@@mhfuzzball One of the positives of all the crazy lawsuits is my faith in this part of the court system has been restored. Trying that trick just results in the Judge finding them in the wrong.
I was just thinking that. "You can't prove you won, there's no security footage due to a camera malfunction."
@@nuclearmedicineman6270Correction, it was twelve camera malfunctions. lol
Close the doors to the Casino until this is settled and see how fast this gets corrected.
It’s funny, the machines in the casinos never seem to malfunction when you’re losing your money.
Every machine in casino is rigged using special computer software to milk every customer. Sometimes they win something but only when casino allows that to happen. they have full control over every machine out there and every machine is connected to the same hub/network.
Yeah, when you lose your money they are just working the correct way they rigged them.
Well nobody is tilting the machine when they lose. You tilt to win lol
@@joshuawidener8407 She didn't do anything to the machine. They are saying it was an internal malfunction.
I'm sure glitches happen that cause you to lose. When that happens...too bad for you. Malfunctioning only benefits the casino.
Tell the casino that they won the case. Then tell them it's an error, they really lost.
I really hope the judge says that when it gets to trial 😂
Definitely underrated comment.
Don't forget to tell them to leave.
ROFLMAO ! LOVE IT ! !
😅😅😅😅😅
So if the machines aren't owned by the casino, why would a casino employee tell her she didn't win and she had to leave the premises?
Wouldn't you think the casino and their employees would not care either way if someone won since they don't own the machines or pay out winnings?
Sounds like a massive fraud is being perpetrated.
I can accept the idea that there might be a partner company that actually owns the machines. The casino operates them, however, and should be responsible to the players for any wins.
Machines aren't owned by the casino, but the casino is responsible for paying out all winnings and also collects and keeps all money put into the machine. You seem to think that ownership and operations need to be connected, which is so obviously not the case.
@@TheRealScooterGuyyes, of course
Is this the definition of "Casino"-massive fraud?
@@TomReichnerso what? If I lease a product, and operate it to commit crimes, it's not suddenly the original owners problem.
The Entire Casino Gaming is FRAUDULENT!
And in cahoots with drug cartel and high up govt bribes. Everybody better understand!!! It's dirty. And if you win and they can make you disappear quietly then it's WIN for them.
Everyone of them seem to operate on this concept and they can only get away with this crap because these atty generals are not speaking up for the people who are being cheated. That is why I say these Governors hve signed up to protect the casinos to get them to set up in their state.
You think?
@@ericswain4177 no! I know!
I wonder if anyone got their money back on a loss due to a technical glitch.
What technical glitch? -The Casino
Exactly. If there is a glitch, then they should have to refund ALL monies since the last win. If they can't identify the individual, then pay it to the state. The casino should never be able to keep the cash from broken machines.
Technical glitches cause players to win. NOT LOSE! If the player loses, the machine is functioning correctly.
Do I sense a class action lawsuit?
Yes, the casino will give you back your last bet if the slot machine glitches out. Most people won't bother to ask. After all, any time spent waiting for an attendant to refund that last dollar bet could be spent winning big on a working machine elsewhere in the casino. People in a casino are always convinced that the next pull is going to be the big one. Every machine you are not feeding your money to is a missed opportunity for early retirement.
If a court let's this stand every casino can claim this anytime someone wins
This isn't new casinos have done this and won many times.
Not possible. Slot machines or computers when they malfunction and error shows up on the board and if that error doesn’t show up, then they have to pay out the winnings plus if the game Malfunctions the gaming commission since it technician
I'd also imagine that there is a log of every spin saved within the computer of the machine, likely for security purposes and maybe also for the purpose of the computer remembering when the last payout happened so it can fudge the result of the next spins.
They already do! This happens on a regular basis. Strange how you never hear of a casino returning everyone's money when they lose because of a "machine malfunction"!
@@rberkar6669 To be fair about the not hearing when casinos give money back, most people don't talk or make as much fuss when something goes right as they do when they have a complaint.
Her being asked to leave should make us all very suspicious! I sure am!
We've only been given HER side of that segment. She could've gone wacko on them - or not - but we don't know with info presented here.
It was the guy in this video who said that she was asked to leave. I do know that she was asked was to spin it off. But immediately asked to leave? Haven’t heard that from anyone except for this guy.
@@acousticshadow4032 And you would've remain calm cool, and collected? Please! Anyone would have been engaged.
@@veronicaBolanos-mc4fc ~ Perhaps you would've been engaged ~ but not to me!
I would've googled an attorney immediately and said get down here!
I'd say the fact that they told her to leave is proof they're lying.
That will certainly come into play when it goes to trial, if it does. The casino should at least offer half of the jackpot so as to not lose players going forward. If a player refuses to accept the offer they may lose it all.
ballys had gone broke so they're just trying it on
Why just half? If they give half, they can give all.
@@UpcomingJedi if it goes to trial and she loses, she gets nothing! If it doesn’t go to trial, what would she get? Nothing again.
The casino isn't responsible for the spins or jackpots on the machines, the manufactures are. The casino should have contacted the manager for the gaming room, and they should have taken all the details of this poor lady. When I worked and a person had something go wrong on a machine, we were able to open the front of the machine and go into the part where we were able to see the last 5 spins. They should have done that. Then they should have phoned the manufactures straight away. The manufactures are on 24/7 to come out. They can never say they don't work on certain days.
"Any malfunction voids plays" but they never have to prove that the machine actually malfunctioned 🙄
Not only that, but they don't pay the money the "broken" machine gives, but they don't give back the money the "broken" machine takes. I don't do casinos, but this makes them even more of a scam, and the authorities protect them because they pay protection in the form of taxes. Counting should be protected too. People should be able to use their brains to win. Finally, the law should forbid the Casinos from expelling anyone just because he or she is winning, or no license.
The malfunction was it paying out. They aren't supposed to do that.
It's only money and it's worthless the US dollar is backed by nothing it's worthless
@@jaimeduncan6167counting using devices isn't protected. How they get away with kicking out people who count in their head is through the establishment's right to refuse business. They can trespass you off their property because you're more skilled than the people they want to do business with.
@@Roddy556ever.
They are going to drag this out in court until she dies, or offer her a $500 buffet coupon and 5 nights in their hotel as a settlement.
They should have offered THAT on the day it happened....instead they wanted her out as quickly as possible?!? Suspicious as you can get. Even if the casino ISN'T pulling a scam ....their actions scream they are.
no because now the gaming commission is getting involved in on this
@@billtate6962 They actually did offer her $650 on the spot. She refused. They kicked her out.
it is too late. the lawyer is going to be paid he is not gunna take less than 100k...
Naaa, she will get paid.
The company responsible for maintaining and programming the machine should have insurance for such instances so that the player can be paid.
Precisely. It's not the fault of the person playing if the machine has a glitch.
That is if you believe that " glitch" is not just a euphemism for "won"!
That would be the casino still
That’s a good idea. You’ll never hear about it again
Yeah they probably do. But it’s ridiculous just a scam. If it was malfunctioning to pay out how come it wasn’t malfunctioning when people are dropping their money in it.
Casinos should lose their licenses if they don't keep their machines up to date. Either you pay out and keep your license or you deny the person and your business gets shut down.
I hope she collects every dime of that $2.56M from that crooked casino
I'm surprised they didn't even comp her a vacation package or something.
Plus punitive.
She deserves nothing.
"Malfunction voids all plays and pays."
@@VideoArchiveGuywinning doesn’t count as malfunction 😂😂😂
@@VideoArchiveGuy malfuntion came after the play. she will clean them out
It doesn't matter if the machine lit itself on fire after it came up with the win. Pay the lady out.
Its not like mafia days < you have share holders now. You just cant pay someone off that did not win. Plus the big jackpot would no longer be , keeping others from a chance to win it.
The way i see it is simple. I don't see that a malfunction should prevent payouts unless they can prove that outside interference was behind the win. Unless they prove outside interference it should be considered like any other error, and should be in the customers favor. Or they should have to explain exactly what the error was and have to prove that it was an unknown error that caused the win. I can understand the random number generator and the machine could end up out of sync through no fault of anyone but God. But unless they show someone did something that caused it to happen they should pay. Like if there was a power spike at the moment the button to spin was pushed and the slot manufacturer can show that anyone who was pushing the button when it happened would automatically get a jackpot prize. Then that means the company and it's software were at fault and you can't just say that gee we are sorry but your car was rear-ended and exploded it was a design flaw nobody could foresee so you lose. It's has to be assumed that it's operating as designed. And if there was a flaw and the company knew beforehand they should pay. If they didn't know about the error then they should pay the winning and have to remove the machines until the fault was fixed. Assuming that the player wasn't cheating in some way.
@@michaelbyrne5469 newsflash kid she won. Keep trying. If a player wins they must pay out. The casino isnt and is claiming a malfunction which it's obvious af that they were claiming that so they don't have to pay out.
@@theEVILone0130 exactly. If the error isn't the fault of the player especially by cheating means then the casino should pay up. If the casino can prove the winning player caused the "malfunction" on purpose aka cheated then there should be no payout and the player should be kicked out and blacklisted.
We are not responsible for their machines not working properly unless we purposely cause the machine to not work properly.
@@chaseviking5096 What if you accidentally cause the machine to not work properly? I assume normally they'd try to convert an accident into slandering the patron.
This has happened before and the woman won in court after she filed a lawsuit and the jury came in in her favor. The casino does NOT want this in front of a jury. They will probably lose every time.
The only time house loses
Casinos make alot of money when they can advertise huge jackpots. They made the money months ago and you are just getting the interest. I tend to believe the malfunction story, It happens time to time. They are machines that humans invented. What could go wrong? lol.
I hope they try to settle out of court, and she's advised to bend them over the court system, and let the jury have have their fun...
The Casino needs to win. It's a complex explanation, but the slots are just terminals, the actual jackpot happens at the central computer. This curtails lots of hanky panky with mechanical items. You can easily rig a device you might access. If its at a separate location they KNOW you didn't cheat. That is why it works that way. The Casino thinks she is a cheat. .. and so do I.
@@justinmanley8131 So now then can programmed every machine show "tilt" so they never have to pay jackpots to anyone? Its a fraud. If it show jackpot, then they must pay it. Simply.
This Casino should be Shut Down . After being made to pay the Lady her money.
Robert Taylor walked out of a casino thinking that he didn't win, but actually won 229k, and the casino spent 20 days tracking him down. The casinos in Vegas is required by the gaming commission to pay out people who win jackpots.
Good to hear. The casinos have set up the laws to work in their favor most of the time. Someone in the state was trying to look out for the consumer. Even a big payout like this wouldn't hurt a busy casino. It takes a lot of losers to build those nicer hotels in Las Vegas.
Vegas is heads and shoulders better than crooked A.C.
Yes, but we're apparently here to dogpile on casinos. That doesn't fit the narrative.
@Rhaspun the b,ig million dollar machines are networked with several other casinos. Every time one is played, the jackpot increases. That's why you'll see a vacant block of machines and the jackpot keeps increasing even though no bets are being made on them.
Honestly, this sounds ridiculous, but it really did happen.
This happened to my wife and me in Laughlin back in '97.
The casino then refused to pay saying the machine malfunctioned so they didn't have to pay.
They also refused to put a sign on the machine stating it was working properly.
So, I stayed by the machine to warn others not to use it.
The casino manager threatened to have me arrested.
Was it a mechanical one arm bandit or an electronic machine? Should have sued
Who's to say the technical glitch doesn't happen when people lose.
Right!
The ‘you lose’ is not a bug, but a feature
Did you type this before you reached 8:25?
@@Kniffmaster actually I did, bad habit of commenting while I watch a video while it's running .
Thats how its supposed to work.
Casino is the place that they think it's reasonable you lose 99.9% of the time, but if you win 0.1% of the time you must be cheating or doing something illegal.
lol you clearly don't understand probability. Stay in your lane, son.
@@Grimpmannyoure too gullible if you think these places are 100% guaranteed to be operating fairly.
They can track your face and id you before you even get through the door, they clearly pick who they allow to win anything significant, theyre blatantly refusing people their jackpots,
They have whole legal teams and resources dedicated to fighting the legality of this shit, it couldnt be any more obvious unless they posted signs that literally said, "we're gonna rob you and get away with it even if you think you won."
@@Grimpmannalso obviously op was exaggerating the casino's stick to they win 51% of the time, and like I said any undeserved jackpots in the casino's eyes? Oops, it was a malfunction. No payout; get out.
@@pianoman7753 You have no idea what you're even talking about. Just stay out of casinos and stop talking about things you know nothing about. Stay in your lane, son.
I'm not a gambler, but I was invited with a coworkers trip to a riverboat casino. I sat down at a quarter slots and tried it out. I was winning more than I was losing and was astonished how this was going. I then hit a $450 jackpot and the coins just kept rolling out. A casino worker had to add coins as it had ran out. It finished paying me out and I continued on the machine and again was winning more than losing. Then a worker came back to "fix a problem" and then I began losing more than winning. I figured she was sent out to stop me winning, so I cashed out and went to watch others play for the rest of the visit. Seems they have ways to mess with the machines. Probably pretty obvious, but that was definitely a learning experience.
Here in Montana, just about every gas station has a casino. I don;t go into them much any more, but when I do I notice that every time someone sits at a machine and plays, then gets up, win or no win, shortly there after an attendant will come "clean" the machine and it always entails them opening the front door where the bill machine is at, they reach in and do something, then close it and walk away after cleaning.
If you actually want to make money on machines, you go to video poker for one of the machines near the front and look at the payout schedule. Sometimes it will be over 100% with perfect play as a way of bringing in suckers. It's completely legitimate and casinos use those machines to give off the impression that people can win.
I have seen something similar. They can literally adjust a few variables in the software and have it alter the odds of winning, I am guessing that a) a machine has more than one such set of variables and that their opening it up and hitting a reset causes it to load the next set of starting variables. This let's them simply tell a machine, "OK, you have let enough people win today, so change the odds so they lose more." But b) short of a major malfunction that takes the whole machine down, doing this would also "reboot" the thing with new settings.
That said, I once had, back in my high-school days, a program that was designed to simulate a very unfair casino game called Sinfu. The odds were heavily stacked against the player, but my copy, despite there being nothing wrong with the code, was actually producing wildly incorrect results. Turned out that the random number generator was tied in some manner to timing events in the computer, and the power supply was glitch in, causing no obvious failure to run actual programs, but it was causing the random number generator to throw out "less than random" results. So... yeah, a glitch could legit cause mistakes in random number generation, in theory, and if the software was specifically designed to watch for strings of utterly improbable random numbers... But, one could then argue that without evidence that this sort of anomalous result *kept* happening, highly unlikely strings of results is not the same thing as being an, "impossible" string of such numbers.
Yes they do. The machines are set to pay out 48% of what they take in. The house always wins. 2% does nor seem like much but some corp op on just 2%
We spent an hour driving to Conn. i somehow ended up on the second floor high rollers floor ,entirely empty there was a 100 dollar machine there i went with the you only live once theory, put a 100 in came away with 1200 dollars i said to myself time to go after spending exactly. 10 minutes there went back down didn’t tell my wife we ate i flashed her the cash after the meal and we beat outta there!
Casinos are always more than happy to take your money, but oddly enough when it come to paying, suddenly it’s a glitch.
Yep...sort of like insurance companies too huh? 🤔
People go to casino's with their money, for the same reason they go to church, 'Just In Case".
Sounds just like an insurance company
Not true at all , we took pride in tracking players to get them them money they deserve.
@@michaelbyrne5469 BS
I'm gunna tell my landlord and electric company that I actually dont owe them anything because it's a technical glitch
I have a feeling that derisive laughter and "F*ck you, pay me" will be the response of both.
😂😂😂
Right now I am expecting a water bill for negative 18,000 gallons because they just guess at what the meter says for months in a row.
Nice try...not quite the Same Thing!❤
Yeah I definitely used a little “body English” on my meter. That number it is showing is def a malfunction 😂
The reason they knew it was a “malfunction” so fast is because they know it’s programmed to never pay out. They made a twilights zone about this
Looks like the machine was working just fine-until she pressed the call button to receive her legitimate payout
I guess, if you ever win a jackpot, use the call button on the machine NEXT to the one you were playing.
I watched the story on the NJ local channel. It clearly was a malfunction. She didn't even have the max credits required to be eligible for the jackpot.
@@daveb2280 Ouch that really sucks for the casino, after they've paid her the 3.56 million let's hope they spend more effort and money on machine quality and maintenance in the future.
@@daveb2280does video evidence show that?
You can't press the call button after a legitimate jackpot win. The whole machine automatically shuts down and the casino staff come in to verify the win. The machine then gets opened up and the computer boards are examined.
Blatant fraud by the casino. Casino should lose their license for trying this.
The fact they immediately tried to kick her out was clear intent to paint it as her abandoning the winnings she was entitled too.
Absolutely crooks absolutely.
It's not necessarily fraud, slot machines do occasionally malfunction. For example, they have a demo mode where winnings and jackpots occur all the time to exhibit that event. However, the Casino is egregiously wrong in assuming that they aren't still responsible for these kinds of errors.
Its a casino, its legal for them to defraud you, they have lobbied to ensure it.
@@francisphillipeck4272 State Lottery boards are strict as hell.
@user-ud6ri7qg5b The casino can adjust the odds on their machines. If it malfunctions, that's effectively the same as them adjusting it to payout more. They can't claim, well, we didn't mean to make the odds that high.
Many years ago, when casinos were opening, left and right, all over Oklahoma, a man who worked at my company hit a $50,000 jackpot. He got the same story ... that it was a machine malfunction. His case was all over the local newscasts. He ended up getting his money because that casino was getting wrecked by the bad publicity. They never went to court.
Good for him! I'd be calling TV and radio stations!
Yes I would too that’s B.S….
It happened to me in Canada at hard rock the machine shakes and stop here I was waiting all it says there no activity up there but i was all alone by this time no one around me I was tired and don’t know what to do I’m so disappointed
It happened to me as well! There was a line on this certain machine that would pay $12 million dollars and everyone was getting just one pull for $50 a pull. You could go back to the line and try again and again. So when it was my turn as I was about to pull the handle, a casino employee put his hand over the screen of the machine and said no more bets. I looked back and said -are you kidding me? and pulled it anyway and all kinds of bells and whistles started going off!
Then I WOKE UP! 😡
see when you win big is what the casino say malfunction but when you lose the machines work perfectly and also come on 50'000 on this days go fast and is nothing for the casinos they made millions every day
Casinos already hold all the odds. They already disallow people who know how to better their odds ( card counters). Now they just flat out tell you that you didn’t win, even when you do. NJ has done a TERRIBLE job with the casino industry.
I'm sure the government collecting all that tax money thinks it is working just fine.
This should be resolved between the casino, the slot machine manufacturer and their insurers. The customer should have been paid and remained uninvolved.
That is not how corporate America works. All those entities you listed work together against us.
LOL
Assuming they had insurance to cover a $2.5mil payout
Absolutely. Anyone that says otherwise in these comments is either jealous of the lady or a casino shareholder.
@@trentbrownstone1481 If they can't afford the insurance they shouldn't be offering such a payout. And of course they can afford it!
i work at a casino and lady was playing ultimate texas holdem and she got a straight flush and dealer paid her for only a regular flush, 3 days later her husband came in and we informed her husband that surveillance caught the mistake and wants to give her the money she is owed, they came back the next day and she got an extra $800 that she was rightfully owed
I've had this happen while playing craps once. Not a huge amount of money, but, somebody caught the error and they wound up giving me like 20 bucks while I was still at the table.
Smart move too because I proceeded to lose it too lol
It happened to me playing a table game. Same day, about a hour after the fact. Guy came over and said the hand was not paid correctly a hour ago and gave me some money. I was shocked, I didn't even know what hand he was talking about.
@@jttech44same thing at a craps table. I had no idea but the cameras saw I got under paid. I appreciated the honesty because I was ripped off at another casino, right at the cashier cage by the change lady. Told her to look at the tape from camera right above her head and I was told I would have to call the NGC which would take hours to arrive, so I left being short changed.
For a small amount it is easy ...
@@optroncordian7863 They do the same for large amounts that's the law.
The question, “What’s the use of playing them” is 100% on point.
That's always been my attitude... which is why I don't.
They should use that line in their commercials!
Precisely, if you don't need the money, you're better off with computerized versions that take tokens and pay back tokens. You won't strike it rich with real money, but you won't be out real money either.
Well, entertainment. If you go to a movie theater get popcorn, soda, and a seat to watch the movie your out around $50 for 2 hours of entertainment. I get a lot further than that playing a quarter machine, or one of the electronic games - versions of cards, dominoes, space blasters...
Wasted £1000
But claims she's helping her homeless grandson ???
They are trying to weasel out of it. SUE them! Sue them and you really will win the jackpot!
No casino should ever be allowed to get away with this. Disgusting
I would LMFAO if the casino got boycotted, and turned into a ghost town!😮😊😅😂 What would they do then? It justs disgusts me, the greed that is. This places make millions a day! But yet they just can't seem to bring themselves to part with $$$ when rightfully won😮
You realize slot machines are computers and computers do malfunction . When there is a law function of any kind there will be no payout, and that error is recorded.
@@John-up1zr Do you realise crooked casino owners trot out that same tired lie every year to cheat jackpot owners out of their winnings?
@@John-up1zr Are you a "well ackshually" guy or just a casino shareholder? I'm a software engineer, and I can assure you with these stakes, the slot machines go thru extremely thorough testing and have fail safes to prevent this kind of glitch. Sure a corner case bug could still exist, but it would be so rare, that it would be much better for them to pay out than get this kind of negative publicity. And the casino still could possibly sue the slot machine company.
@@Orlando_Steve seems suspicious to me I hear on the news a bunch of cases every time some one win big they say is a malfunction
About 30 years ago I was playing a slot machine at Treasure Island casino in Red Wing MN when the power went out. I had about $250 in credits on the machine. The power came back on about 3 hours later and the credits were gone. They stated if there were credits on the machine that it would have reflected that when the power came back on. I demanded they view camera footage but they told me they weren't going to do that. It happened to several other people too but the casino wouldn't make the situation right with any of us. I never went back there after that.
That's why you should constantly be recording video to have as proof so they don't fuck you over..
@slejandroaanchez2071 wouldn’t have been applicable 30 years ago
@@OhanaLulu He could have been sitting with a giant camcorder in his hands lol. Yeah, not practical in 1994.
Ironically that probably saved you a lot more than $250 over the years
@@slejandroaanchez2071 yea sure, Honey hand me the polaroid im going to AC need to record my visit
I had almost the exact same experience in Reno. A similar machine, wheel headed right to the jackpot....shuddered, and then the lights went out. Pushed the assist button, and waited for the attendant. The attendant claimed it was 'no jackpot', unplugged the machine, and said 'try another machine'. Talk about feeling helpless and dejected.
You got scammed.
Casinos are all scams.
one call to the NGC and your problem would have been taken care of. the one agency that doesnt F around is the NGC.
Its hard to say what the spin would have been if it had been allowed to continue. Having the machine shut down mid spin is different than claiming a loss after the jackpot lights have gone off. I feel for you though, getting close to a jackpot and feeling like it was taken from you.
@@supernova743 It actually shuddered into the Jackpot zone and then the lights flickered/went out. That's a win in my book. OTOH, my ex-wife jackpot-ed a horse racing slot twice and the staff came, acknowledged the last win, unplugged/rebooted the machine, and left. Then she hit Jackpot again. What a night!!! But the legal grifters who own the machines always win in the end.
An obvious programming error that allowed the machine to produce a jackpot when it was supposed to be programmed to never make this kind of payout. She should be paid. Boycott this casino.
The best "WIN" for anyone is to keep your money in your pocket.
close down all the casinos!!!!
Bingo! You could have as much fun throwing $20s out your car window.
Or even HELP her homeless son instead of dropping $1,000 in slots in one day.
Wrong. Casinos encourage the minimum bet to entice beginners with better than even odds. To consistently win as a beginner you must defeat facial recognition by changing machines and casinos. You can pay for both beer and gasoline, but not lodging, as you play only the minimum bet.
There are suckers born every minute.
How greedy can greedy people get? Scary question. It really needs to end. Give the lady her money, you despicable, non-humans.
I mean, it is a casino. They'd engage in human sacrifice if it was legal and profitable. And the legal bit is option -- so long as they had a path to avoid accountability, they'd do it.
There's only one cure for greed.
Casinos have insatiable greed. They will pay out as little as they possibly can, and manipulate every cent out of gamblers they can in every way possible.
would love to be on that jury. Award her 10X her that amount
Right? Find me a jury sympathetic to a casino, and you're worth $100k/case as a jury consultant.
That’s why juries suck. They play happy giveaway.
Machine malfunctioned, she gets nothing, sorry.
If I were on that jury I'd award myself 200X that amount.
@@Paul-vf2wl
A person of remarkable character.
Of course now that corporations are running casinos, they’re trying to get out of paying. Sue them out of existence.
So in other words, they programed the machine to go into "malfunction" mode if someone wins it big.
And they tell the person to leave so they can swap the hard drive in the machine and erase cameras.
sure smells that way
Casinos don’t program machines
Soon they will have a screeching noises and make smoke come out of the machine.
Stop with the conspiracy theories.
Why are businesses that behave like this allowed to stay in business?
Lobbying
Because of the huge amount of taxes casinos bring in, the states overlook this crap and always side with the casinos.
It's called PAC's, lobbyists and plain brown envelopes filled with cash.
Wrong , Wrong and Wrong. The malfunction hits , its cleared and the customer has moved on or left for the day . Now we have to review all tapes see who was playing identify them and het them their winning payoff. Always a pain in the butt , but worth it when you saw the face of happy customer. All malfunctions are reviewed , if a person is claiming a jackpot but upon clearing it was a loser , that customer can file a case with the state gaming boards for review . Its all computerized so upon review the just answer will be apparent. Wow you guys need to learn about machines.
@@michaelbyrne5469 So is "cleared" a euphemism for deleting the evidence?
“Phyrric victory.” Clever casino lawyers might win these suits - but at the expense of chasing away their customer base.
PT Barnum knew this. The success of his circus was entirely because he purged HIS carnivals of all the scammers, cheats, and petty thieves that such events attracted. By making a safe, family-friendly experience he was able to tap into a much larger market.
This isn't anywhere near the first time this has happened, and the other times it has happened AFAIK the casino won the lawsuits. They are also still in business. People don't GAF about it.
Pyrrhic
Nah gamblers keep gambling.
I have never heard of anyone being addicted to the circus.
When there are no honest competitors, there is no incentive to be one. No fear of chasing away customers if they have nowhere better to go.
In 1993 this happened to me at Prim/State Line Pickalo Petes. It was 4 am, not a soul in the casino, I hit $2 million jack pot and security surrounded me and repeated over and over that it was a "Tilt". 30 yrs after i heard from a Vegas Casino lawyer that there is no such thing as a Tilt. Casino has to pay!!!!!!!!!
Hopefully a judge awards her the full amount plus court costs and lawyer fees
Hopefully she would lose on appeal - what are the terms of play worth if people can just void them whenever they feel like?
"Malfunction voids all plays and pays."
Learn it, it's the rule.
@@VideoArchiveGuySo is that for her or against? And how do you prove a malfunction when the machine looks like it works fine?
@@VideoArchiveGuy if the machine is "malfunctioning" it shouldn't be in operation then...so according to you all payouts are voided on a malfunctioning machine...then what they are doing is illegal by taking someone's money when the person has a ZERO percent chance of winning. A casino's rule isn't the law either. Willingly and purposely taking someone's money but not willing to pay them out, when talking to trial by jury, will just about guaranteed benefit the player, not the casino.
@@VideoArchiveGuy found the owner of the crooked casino
@@VideoArchiveGuy wow your quick to jump in a stand up for the casino, bit of ass kissing going on without knowing the full facts, shame on you
I think there should be a legal requirement that if casinos ever get a ruling in their favor on an issue like this they have to have an article about the incident posted in a prominent location by their door forever.
"We have no idea how that machine got there."
The gaming company is the casino's agent.
I’d love to be on that jury, if it goes to trial!!
The casino is sure it's a glitch because the machine is programmed to never hit a big jackpot.
Exactly
You nailed it!
Truth!
But God meant otherwise!
He wants the truth exposed and the evil to be brought forth into the light.
Oh, and will it ever be!
Now that is no doubt closer to the truth.
I was playing a dime machine in 1971. I accumulated $400+ in dimes. (During the run they kept on bringing me more paper cups to put the dimes in.) When I left the machine and cashed out I noticed the maintenance staff inspecting it. It had been removed when I went back the next day.
Imagine if Discovery happens and they find angry messages of the casino telling the game company “You told us these were supposed to be rigged!”
The machines actually are rigged to take in more money than they payout. In fact, a slot machine typically is the worst odds in the house.
the machines are leased or sold outright, they are maintained by the manufacture when leased, the casino sets the payout algorithm
I know a guy who works for the company that make wheel of fortune, its there biggest moneymaker
If it was a progressive jackpot, they owe her.💵 If the machine did not actually have a $1.28M pay out possible on that game, it could have been a real malfunction. But telling her to leave without showing proof she didn't win sounds like "foul play." Pun intended!🤑
@@present3348 Are you serious? That's the dumb3st thing ever! A bank over crediting an account is an entirely different thing. Don't be ridiculous!😂
Its odd how the the errors are always in favor of the casino.
Surely it just a coincidence and not rigged.
How is it the fault of the VLT supplier she got ejected from the casino? They are making some pretty wild claims here lol.
nah, i doubt they would attach a tilt switch to the "Call Attendant" button...
@@unitrader403 These are not machines in the classic sense. They are computers operating on a 'if this then' protocol. It would not be difficult at all to program a trigger that would do exactly this when a set of parameters is established. Fact the machine triggered a win. The typical procedure is to hit the help button to flag an attendant. The high dollar amount combined with the call attendant button triggered the alleged malfunction. Curious the machine was working perfectly right up to that sequence of events.
@@ygrittesnow1701 yes working perfectly taking money in. When the money goes out it's broken lol
@@unitrader403 why does a computer have a tilt switch….
I live in Vegas and it happens more than you think. When they are big payoffs, that is when it becomes news.
I live in Vegas too - and I program these machines. It does happen. A lot of these machines are over 15 tears old - some even 20+. They are old and just break down.
I don't gamble I work to hard for my money I need to have something to show for it.
@@socasack I've worked casinos throughout the world for 30 years - NEVER have i seen a machine "breakdown" in such a manner to be handing out free jackpots - they are completely 100% digital, there is no way for an accidental jackpot. What are you talking about.
@@socasackthere’s a thing called maintenance to prevent that in machines that old or retire them so it doesn’t happen
@@foff-666 lol, from his (@socasack's) perspective: the machine is broken if it ever pays out a jackpot. His perspective is that jackpots are supposed to be impossible (because they've rigged them so jackpots are impossible) -- hence: if any of his machines does jackpot if must be because the machine is broken.
If the machine was messed up beforehand, the casino should've put an "Out of Order" sign on it. If the casino is just trying to avoid giving her the money, they're in for a lawsuit. This woman won 2.56 million dollars, THEN the machine broke. Therefore, she DID win that money, and the casino MUST pay up. If they don't want to, that woman needs to contact the Institute for Justice for help.
Hold on, lemme open the machine and hit the reel tilt button.
@@LarsLarsen77 Where's my OBD2 scanner to figure out the problem with this damn thing?
It malfunctioned on that play if it was broken earlier it would have had an out of order sign on it.
@@michaelbyrne5469
It was most likely malfunctioning all day, but they only noticed once a big win was hit. They then said that it broke on that speciffic play, to avoid paying out. Nothing is going to be said about the people who lost money before that. Who honestly knows how long it was malfunctioning, since the people who have $$$ to lose aren't going to be upfront about it.
@@olejniczak12 the fact that the error light came on in response not to anything happening with the machine but in response to someone being called for the jackpot is suspicious as hell, if it was automatic it would have lit up before or after, when someone was actually touching the machine, if it's manually controlled then nobody's "noticed" anything except the win itself.
This woman is wasting money gambling while her son is HOMELESS?!?!?!?!!?!?
That's exactly what I was thinking.
She was never planning to help her son whether she won or not.
I'm assuming that the company that owns the machine is IGT if it's a Wheel of Fortune machine. Protocol for them is to come out and inspect the machine after someone has hit the progressive jackpot to confirm that it's a valid Jackpot win. They also review the camera footage. So it's very disturbing if the establishment did not take these steps and should be definitely sued and have their license revoked!!
Gambling commissions should make fireproof laws to end this BS. Don't agree? No license.
Really.. I bet you VOTED a lot.. 💯💯😂😂😂
yes, they are still responsible even if the machine has a glitch.
Except that the Casinos have the gambling commission in their back pocket.
If the machine says you won, they should pay out. End of discussion.
WOW greed is going to be their downfall, an announcement of 1 million dollar winner will attract more players whereas an announcement of them not paying out will discourage customers.
I really want you to be right, but I don't think so. Maybe it'll deter a few people, but the masses don't do research on individual casinos before they enter.
That's one of the dumbest things I've heard lol
@@joshuawidener8407 I think your reply greatly exceeded it on the scale for dumb statements.
This is why most casinos take your photo and shake your hand when you win a million. Their margins cover the money and it looks great for them. You are 100% correct. This is good business. Their response is stupid and greedy. Someone needs to go read the playbook for casino operations they pass around in Vegas.
@present3348 lol
I'm a true gambler, and for some strange reason your actually right 😂😂😂
She has a homeless son and she gambled away more than 1000 bucks in a day at the casino. This is a shameful sickness and the casino is just as horrible.
Yep. Disgusting what the government will allow as long as they get a big cut.
Our society is structured to screw the little guy, the hard working, and the poor.
Designed to siphon away from the little guy and give to the rich sociopaths.
why is the casino horrible?? we have free will and people make choices. not paying is horrible yes but just taking a fools money?? thats just good business
@@PeterOkeefe54 There is a casino in my town and i have known many people with an addiction to gambling . I can understand there is an entertainment value and have been to the casino myself. I wish the Casino had some responsibility to identify and ban the addicts that lose their homes and destroy their businesses. Like cigarettes it is a choice but if someone is smoking five packs a day this is horrible and some family intervention would help. Humans are flawed , making money on these flaws seems wrong. I don't have the answer but it is sad to see poor folk believing a casino is a place that makes smart people rich.
@@PeterOkeefe54 Similar valid logic exists against Mexico's lawsuit against US firearm manufacturers for being liable for drug cartel violence.
I’m sorry but rather or not her son is homeless if he is an adult why is it her responsibility?
"The smart people just mail us their money to save on air fare."
Where's the fun in that? I lived in LV years ago and understand gambling addiction. But for most, it's just another form of entertainment, cheaper than a cruise or a trip to Europe.
@@adventuresingoodhealth8946That was a line from Mafia starring Jay Mohr, a spoof of Casino. Very funny.
Mafia!
"For some unknown reason we can't seem to find the video coverage from that moment." Probably another glitch that only happens when customers win but in the history of gambling hasn't happened to someone who legitimately didn't win.
If I were the judge: if you don't have the video you can't prove that the machine was defective. Pay the lady now, with a 50% extra for the inconvenience.
In which case a jury should probably just rule in her favor.
@@ericomartins9794 They don't need cctv footage to determine if the machine was faulty. These machines are NOT random, and they WILL change the outcome if a jackpot is not supposed to be falling yet, or if a player is losing too much money so they need to spike their dopamine with a few minor wins.
There are laws obviously, so if they advertise a jackpot, it MUST be payed out during the campaign and it much be to a random participant, not a house employee, but they are totally in their right to refuse payout due to malfunction or cheating. Cheating is harder to prove than malfunction as well, because malfunctions leave a trail of logging that can easily be proven in court.
Casino doesnt own the cameras...
My prayers go out to that woman, because I know what it's like to get conned by a casino...
Back in the late 90's at Vegas, my slot won a Z3 Roadster, but the machine mysteriously froze it's reels, and the staff said I didn't win.
What I really want to know is, historically, how many multi-million dollar slot wins, have been cancelled by the casino or the machine "malfunctioned" immediate after. I'm sure that would be an interesting statistic for her lawyer.
I once won on a cruise ship an amount of less than 2K and they didn't want to pay because there was a malfunction. I contacted a lawyer and notified them we would seek 10x that amount. They agreed to pay the amount won plus legal cost and $500 for mental anguish. I had to sign a NDA.
aren't you breaking your non-disclosure agreement by posting this?
Which you just broke!
@@richardhoward449 He didn't say which cruise line it was.
@@richardhoward449 If you grab a doorknob to enter a building and it come off in your hand are you responsible for replacing the lock?
@@raymondjjohnsonjr363 we don't know who he is (though I assume he's Raymond J Johnson Jr), what cruise line, nor do we know if there was a time frame on it. I've signed NDA's that had expiration dates. Most were 10 years.
The thing that stuck out to me is that the error message didn't occur until she hit the button for the hand-pay. The employees received the same blue light signal in HQ and security saw the commotion on the cameras. Shady AF.
Make a note to hit the button on the MACHINE NEXT TO THE ONE YOU'RE USING.
They don't hit no button...the machine lights up the bottom light on top of the machine...but in the case of winning a jackpot $1200 or more both lights flash( the top light is for change the bottom one is to notify a employee
She's making that part up
"What's the use of playing?" Exactly. There is no use other than to give your hard earned money to someone who didn't earn it.
She's SO close to understanding the whole scheme. Gambling is just a tax for people who don't know math.
Irregardless the casino should have to pay out if the machine failed because of a malfunction it is not the Patron's fault. What is the casinos responsibility to keep maintenance on the machines.
Need a LAW that casinos have to provide public technical proof of the "error", and the "error" has to be obviously flagged BEFORE the win, otherwise the error is invalid, and the win stands!
I know they won't do it, but SOMEBODY has to advocate for the players!
If the machine is still playing and accepting cash they can't claim it was malfunctioning. It was working fine to collect her money.
I have heard this so many time....if the machine shows you win...pay it out.
On the contrary, they do pay out big jackpots… to the state gaming commissioners, who ensure they can get away with stuff like this.
@@Scientist_Salarian Then it's up to Bally's customers to provide the enforcement and boycott the dump!
I remember when a woman was playing the slot machine in Queens New York city. The machine said that she won over two million dollars. But the Casio said that the machine had a technical problem and she didn't win. But she took a picture of me slot-machine window saying that she won. But the Casio offered her a steak dinner and cabfare for her to go home. She hired a lawyer and now she's suing the Casio.
Check your comments before posting 😊
I have a classic Casio G-Shock which I understand is quite valuable!
You only get one of two choices: spelling errors you can complain about, or autocorrect errors... that are generally a lot more fun.
That was an OBVIOUS malfunction 😂 the amount it was showing she won wasn’t even possible on that machine, and there was nothing in the game play that was even showing a winning spin. It was just a glitch that popped up on the screen. When a machine with a grand jackpot of 10,000 says you won 1,000,000+ without any winning line pays or bonus triggered there’s obviously something wrong 😂
That was the woman who had an error that said she won $42 million. She was betting 40 cents a spin and she got 3 kings which would have paid out $2.25 then the malfunction occurred. Also the top prize on this machine was $6500 this happened a decade ago and she didn't win anything in court.
I stay out of the casinos, which, ironically makes me a winner!
In Maine at least if a retailer has a item mispriced on the shelf, They have to honor that price. Why cant these casinos be required to pay out what is shown ?? Take responsibility !!!!
That's an opt in system. Walmart refuses it, for example.
@@GamesFromSpace Cannot refuse in California, or face criminal charges.
If Nevada tried to pass a laws like that, Las Vegas and Reno would turn into Bakersfield in few years. All gambling would leave the state completely.
I can accept the idea that there are types of malfunctions that might invalidate the win, but such things would and should be obvious. All of the progressive slot machines hitting a win on the top prize at the exact same time, for instance, might be a bit sketchy. But, as described in the story, this sounds like the "call" button itself triggered the "tilt" condition.
@@TheRealScooterGuy as someone else said, if you ever win big, hit the call button on the machine next to you
The casino investigated themselves and they found they did nothing wrong. They found this right after the person died.
Probably the same "investigator" Boeing and the Clintons use.
The Wheel of Fortune machine was the only slot I used to play in a NY state casino. I never imagined the control room could push a button and tilt any high jackpot machine in the room whenever they don't want to pay out.
They can't and no one has said that happened. The machine had a tilt. Not at all uncommon.
Of course they can do that. AI has the power to take it all away.
@@shoppingbag6973 If the casino is doing that then everyone involved has a lot more to worry about then paying a jackpot. This would be against so many different regulations that it could bring down the whole gaming industry if true. It would mean the manufacturer designed an illegal machine/game, the 3rd party testers and regulators allowed it pass through to the casino and the casino operated it an illegal fashion. It would take a major conspiracy for something like that to occur.
They can't...
I was playing in a casino $5 per spin, machine malfunction and went blue color. I called the attendant and I was told that machine broke. I insisted to see the manager and I was offered $5 refund, I kept on insisting and threatened to call the local news, then they went back looked at the videos and gave me back my $100 which I started with. It is not easy to get your money back.
If the lady wants to "help her homeless son" why is she dropping thousands at the casino?
Hmm he is probably on public assistance.
A lot of gamblers have twisted logic. I've had many people come into my job talking about how they are trying to win more money so they could pay their bills. If you're having trouble with finances, gambling is the last thing you should be doing.
The money she plugs into the slots isn't ever going to be enough to change her life or her son's, but IF she won a nice sized jackpot it might be enough. It's more about hope though than rational thought. There's nothing rational about thinking you'll beat the odds, not even break even, let alone hit a jackpot. It doesn't stop people from dreaming, hoping, and playing. That's why gambling institutions are practically a license to print money, or more cynically a license to commit theft on a staggering scale. It's like bizarro Robin Hood, robbing from the poor to feed the rich, legally.
Even if she had won the jackpot it probably would be gone in a year or so. With not a whole lot to show for it.
If she believes she can't help him without a large sum of money, then at age 72 her odds of getting a lot of money through gambling to help him might actually be better than through other means.
Don't care what legal structure the corporation has. Can you imagine buying a car, and then being told "sorry, the car belongs to a different organization, we're just a dealership. Thanks for the money though." If they messed up, that's their problem, not yours.
Thats the exact future they are trying to build.
This happens now with RVs.
You buy it and have a problem, and you will be told by the dealership "oh, the chassis belongs to XYZ ... the lights are actually this company over here ..."
It's not the first time a casino refused to pay out to a winner of a jackpot claiming the machine "glitched". It doesn't stop with casinos, however. In South Carolina, a person matched the 9 numbers on a scratch ticket for the jackpot prize and the state refused to pay out claiming the ticket was erroneously printed, ie there was a "glitch". If the representative had stopped there, nobody would have known differently, but, they didn't. They let slip that it was a "glitch" because the printing machines were programmed where tickets were printed so you could only get 5 out 9 numbers. This was quickly buried by the press in South Carolina and never investigated.
Maybe it varies by state, but I thought you have to have at least one grand prize ticket. For example, IIRC, McDonalds had 1 park place token, but it seemed every other ticket was a boardwalk. If they admitted that there was never going to be a top prize because of how they printed them, then there may be a problem with that. However, why was the story buried by the media? That's one of the jobs of the media, to expose issues like that.
@@thalstantrailwalker2393there is a documentary about Macdonald's, they in fact did not winning streets printed and we only know it because a guy overseeing it was also stealing smaller prizes so he spilled the beans after being caught
@@thalstantrailwalker2393
Why did the media in the state, ie The State, not follow up when a state representative makes a statement that you quote that the scratch tickets are basically a scam? No clue. It's South Carolina, the state that had a state legislature (Thomas Ravenal) that did cocaine parties and nobody wanted to investigate; not Charleston PD, not SLED, not The State. It took the FBI to investigate and prosecute. And nobody investigated who went to his cocaine parties, either. It was swept under the rug and rug set on fire... because South Carolina.
@@thalstantrailwalker2393
Well, I replied to your comment, but, once again replies are simply being deleted.
The Wheel of Fortune machines are worldwide, which means that they are linked in Casinos all over the world. Because of the amount for which these games show they should have dedicated coverage of the Screen and the Wheel. It is not the responsibility of the Casinos for the payout of this Jackpot, there is an external company that is responsible for this. Once the Jackpot hits, special technicians from the company will come in and verify the Jackpot. It should also be noted that the Wheel of Fortune machines pay the winning amount over a 20-year period.
When you said all over the world, what other country???
I hope she sues and wins. Casinos are just legalized thieves.
While we are at it, let’s deal with insurance companies who work just like casinos. Will happily take your money but when it’s time for them to pay up there’s always a problem.
@@skillethead15we need to face the facts, we live in a Corporatocrasy
If a computer can be programmed to display a "you've won" message after randomly selecting one part of an animated image, then play an other animated image, it can also be programmed to follow all that by another message that says anything... including the words "tilt" or "error".
That occurred to me as well. And how many miles of proprietary code would one have to go through to prove that? And what would it cost to hire an Army of attorneys to allow one to even gain access to that code? There are so many ways that electronic gaming can be rigged. How could it be disproven that the player next to you that is winning hand over fist is not a shill that is actually an employee of the casino and a signal is being sent to the machine that they are playing to make it look like they are winning?
I write these games for a living. While you are technically correct, it is simply not done that way. If it were, you would hear about it. All the source code for every licensed slot game is saved by the state. It would be easy to find something like that. It simply doesn't exist because it is never done. It would be prison time for anyone that tried to do it. I would never do it and would never risk my neck for some casino I have never heard of so they can maximize profits. Its asinine to even think someone would.
I know of coding scams that did happen - but they were done to profit the programmer - not some unknown casino - and they were caught and imprisoned. In one case I know of, the guy killed himself when he was caught.
@@socasack It's also asinine to think that someone can move into your house while you're out and claim ownership to it just because they want to. It's also asinine to think that a municipality accidentally has the wrong house torn down then sends the victim the demolition bill. It's asinine to think that someone from a different country phone's up vulnerable people like the elderly, pretending to be a family member in trouble, because they want to swindle that person out of some of their money. It's also asinine to think that someone would buy up all the tickets to some live event and sell them again for a higher price just because they feel entitled to make a profit on something they didn't put any work into.
People do these kinds of things. I've no problem believing that the same kind of people might be capable of this too.
@@socasackyou are implying that the code submitted is the same as the code installed. I have little confidence in that.
She's gambling at a casino in order to 'help' her homeless son? "After spending $,1000 that day..."
All irrelevant. Sure a bad decision, but she gambled, and won. And deserves to be paid out.
@@MattH-wg7ou Yes, for the purposes of the case it is irrelevant. I am pointing out that gambling $1,000 in hopes of winning at a slot machine is the worst way to try to help someone.
@@azrobbins01 I certainly agree!
Gambling is a bad idea altogether.
Really hate the idea of it, but in this case, the lady should get the money.
Well, pretty soon her homeless son will be living with her (they will both be homeless).
I often times listen to you while I’m driving so I just saw for the first time that you had and woodchucks to the watch for low flying owls and I’m laughing quite hysterically. That was a hilarious couple videos.❣️❣️❣️😂😂😂
As a former Nevada Supreme Court law clerk, I had to write cases exactly like this. I don’t know New Jersey, but in Nevada, it is the internal CPU of the slot machine that determines payout. The visual representation, even on machines that look entirely mechanical, is basically a simulation of the CPU process going on inside. I have seen photographs of machines that I felt were clearly indicating a payout based on the placement of the icons etc. But when you look at the internal read out, it’s just as clearly not a jackpot. Is that fair? Not to me, but it is how NV gaming regs work and even at the state Supreme Court level we found against the plaintiff. Personally, ever since then I’ve treated slot machines and casinos as what they are: cheap restaurants and parking. I don’t game.
Bless you for your truth speak. Personality it’s a Fools time waster and money vulture too gamble especially slot machines, that is my opinion which my son disagrees with, for he is an excellent card player so good in fact his name and picture are in the book.
She should of called the gaming commissioner they would have came down write away to decide if it was a malfunction them throwing her out of the casino they are going to lose the law suit asking here to leave after is illegal the gaming commission have to come down in this instance
@@NBZW card games are different. some can be beaten with skill. a slot machine can never be beaten.
@@pugsnhogz until the casino accuses you of being a card counter. Their maneuvers to avoid huge payouts are pretty egregious.
But if the machine played the sound clip of winning, and blue light went off it wouldnt just be an issue with the motor representing the jackpot. Sounds like the cpu struck a win after the random number generation. But then triggered a mechanical tilt? Will be neat to see where this lands.
I hope she sues and gets eight digits instead of seven
Gambling is such a scam. I have never set foot in a casino. But I also think there should legally be no way out if a casino’s software does glitch and tell someone they won. It’s too easy for them to claim that, even when it isn’t true. They should be forced to pay out every single win, glitch or not, provided cheating cannot be proven.
How about a bank error? If they accidentally deposit $100,000 in your account, should it be yours? What if you did that? If you Zelle someone 1000 and you meant to send only 100? Should you be on the hook for 900 because of it? Mistakes happen.
@@socasack That is apples and oranges.
All of the situations you mentioned are very different and not directly comparable. No one banking or making transactions on Venmo are doing it explicitly for the chance of getting a random windfall. Jackpots aren’t written into any banking or money app contract, but they are part of the implicit/understood contract when gambling.
@@socasack not the same at all. A better scenario: you purchase a scratch off lottery ticket, and after scratching it the ticket clearly says *you won the jackpot* !! -- then when you try to claim your winnings, the lottery commission starts saying: "sorry, printing error" and not paying out. The "customer" did nothing wrong, they "played" the game and they fsckin WON the game. The House refusing to pay out is criminal whether it is machine error or printing error or God himself caused the error. They hosted a rigged game with unfathomable odds of someone actually winning, and someone actually won. The House must PAY up.
So if you watch the actual news report on this, the woman is obviously doing well for herself, she doesn't look like some fragile old lady, she's pretty sharp. Just look at the inside of the house she's in for the interview, doing well. That's why she was able to dump a thousand bucks into the machine. She said she needed the money to help her homeless son?!?! Something doesn't pass the smell test. Why isn't she helping him now if she can blow a thousand bucks just like that and has that really nice house (with a slot machine in it no less)?
Because she needed the money to gamble instead of helping her son!🤣
Not the first time I’ve heard a casino make this claim.i wonder if they’ve ever told a customer “Wait, that machine is busted, you actually won a lot more than it shows”. ?
Y'know, one casino should do that one day. The Internet would shatter into a thousand pieces!
Sometimes they'll do that with dealer human error. Never heard of them doing it with machines, though.
Malfunctions go both ways, and people HAVE won when the reels said otherwise. But noone reports a broken machine if it's in their favor.. or appears to be...
People don't seem to realize that the reels are just for show.. the CPU determines the outcome and stops the reels at the right time, not the other way around.
The first mistake was that she entered a casino and blew $1000.
This could have been a rare exception where that wasn't a mistake.
Hell no she's 72 let her enjoy her last few years !!!!
Weird how she needed money to take care of her son, but was willing to gamble that money away. Now, of course, I’m not defending the casino.
@@jennb5884She says she's anxious about not being able to help her homeless son. Why is she blowing money on a casino if that was a concern? $1000 could at least get you established in a humble apartment.
How far would a thousand dollars go to getting someone off the street? First and last months rent. Damage deposit. Utilities.
That's going to be a lot more than one thousand dollars. Dipping into life savings to try and win enough money to help.
Not smart but then what?
The gaming commission in each state is supposed to certify the payouts of machines are what they say they are and any tampering is like messing with gas pumps at a gas station.
It isn't tampering when you deny a payout by claiming it was a glitch.
@@rberkar6669 The machine itself will log a glitch. Every single game is logged.
Frankly anyone who play's slots should expect to lose, but I won $500 silver dollars once on a dollar slot machine. My Pop went to Vegas in 1964 and did not gamble, he spent all his money buying silver dollars and quarters and dimes, bagged them and then flew back to his Tavern in Hempstead, it was called Fred's.
I won $4000 on a malfunctioning machine 25 yrs ago. They gave me the money even though it was obvious the machine malfunctioned. I was playing 45 cents a spin and on one spin it just added the credits to the machine without actually having a winning spin.
It was probably a legit win, the display just didnt show the correct animation. Those computer machines know if you've won as soon as you push the button
@@mikejake6360 Indeed, that whole spinning wheels thing with all the blinking lights is just a show to keep people entertained. The real spins are done internally by a CPU.
If she sues, and I'm on the jury, she's getting $3M in addition to the $2.56M just for the casino jacking with her.
It's not her fault their machine malfunctioned. And how do we know the casino didn't jack with the machine as soon as they saw the payout so that they could claim it had a problem?
Update. Someone said she jacked with the machine that caused the malfunction. If that's the case, forget any jackpot; she needs to pay to repair the machine.
Because they can’t, the gaming Commission controls the keys and pay boards and lock control tape, machines with large wins get opened to insure seal tape is still in place, and wheel of fortune is a wide area progressive. Multiple machines in multiple states and casinos are all linked for the million. A malfunction isn’t the machine being constantly broken, it means when you hit the button the machine did not pick from the random number generator properly.
@@Wewilllearn-x2g Meaning that if it had picked from the random number generator properly, she actually may have won ten tries prior, right?
A casino simply can't use the "malfunctioning machine" excuse only in their favor.
A casino would simplify pay what the machines wins, if a win is actually hit. Casinos make money, plan and simple. Paying out the win doesn’t hurt them. They are gonna make 6-12% depending on what pay back percentage the gaming commission allows and the game manufacturer sets up. And once set up the casino doesn’t have a need to change it and can’t do it without the gaming commission. It is possible she won, completely. But the way those machines work even the “multiplied win” she claims isn’t programmable. The million pay out, “top pay out jackpot” isn’t multiplied by a line hit.
The company management is responsible for the risk of an mis operating system. The customer played no part in the management of the payoff system.
Every slot machine is marked clearly with a notice that a malfunction voids all pays. If this lady won the log will show it, if she didn’t it will show the loss. Plane and simple.
I had a similar experience at a casino in Louisiana, I hit a 500k jackpot, damn near had a heart attack, couldn't believe it. Turns out I wasn't old enough to be in the casino so I wasn't able to collect the money. Even though there was no one guarding the door at the time checking IDs. Some BS. I have never been to a casino since.
Stop gambling at casinos. They cannot cheat you if you don't give them money.🙄🤦