I have a shop in the US so I can get the parts easy. Still expensive. The axle thing. They often come in broken in half with the person still riding it and it gets noticed in the shop during another service. Those axles are made of the finest cheese. Bigger and strong riders have moved on from them but the noise is such good marketing
I'm impressed you managed to not post a 3 hour rant about the obnoxious little 1x17 o-ring in the drive side end-cap. I redid the freehub bearings in my i9 Torch hub not too long ago, and that one o-ring took more time than the entire rest of the procedure combined.
My feelings exactly-I’ve fettled with Hope hubs too, but on dt swiss it just keeps going. No ways am I dumping GBP270 on parts for a rear wheel hub, this would have triggered a rebuild for me.
First, seeing this, and also listening to Liam from Worldwide Cyclery talk about wheel builds on their podcasts... I mean, I like candy colors, but I love long term value and serviceability. Lastly, in the MTB world you can swap the ratchet for better engagement or just leave it as-is and enjoy less pedal kickback. Game, set, match.
In Belarus it so hard to find and get any sort of repair part, that's why a lot of mechanics start to produce they own parts. Any sort of fork internals, hub axles, axles fo suspension - all of that is easier to produce at the place, rather than order.
Stuff like this is geting so common. It's a shame that shop #1 didn't do their due diligence and get a proper fix on the go. Most intersting to me though are the ridges you can see in the fubar'd freehub rising up behind the pawls; in my experience this can be a great indicator that the hub simply can't or won't take the amount of torque that it's being asked to deal with and - with the rise in e-bikes and for heavier, more powerful riders - I'm seeing this kind of failure more and more often...all of which are exacerbated by lack of preventitive maintenance. In these cases I'm learning more and more to spec an option with a steel freehub where possible; Hope or Bitex for the win IMO! A great video as always folks! Always keen to see your opinion and experience presented clearly.
Stupid question, but isn't there a point where you just give up and rebuild the wheel on some DTSwiss hubs or something? Makes it cheaper to service in the future as well.
A friend of mine is a wheel builder and a couple of years ago he was dealing directly with the UK distributor at the time and they were happy to supply hubs at cost price without him having to carry any stock. I did hear they changed distributor since then so obviously Lyon aren't interested in smaller retailers as Shorelines was.
I worked at 2 shops that have hope accounts without holding mandatory stock of any kind. The shop I'm at at the moment deals with lyon and the only thing they seem to get is ortlieb bags (which don't sell very often), it's just a minimum order for free carriage (like hope).
@@Mapdec maybe it was different when the accounts were opened originally, only very minimal spare parts are kept in store here (pads, bearings, pawls/springs and maybe a light or 2 in the winter), more expensive parts are only ever ordered in when customers want them
I'm not even in the biking business but one thing I've learned with retail through the years, distributors don't give everyone the same deal, that's why nepotism, golfing events, charities are still relevant 😂
@@Mapdec Yep, I tried to open an account several years back when I had my own shop and they demanded all sorts of wankery to, quote, "prove my loyalty to the Hope brand". Great products but they came across as absolutely full of themselves.
I just had my i9 wheel set fully serviced by Lyon Equipment. I ordered the parts with them and They turned them around in 2 days, very happy with there service
Fantastic. Thank you for sharing. There isn't enough informative bike maintenance videos like this available. Is your over axle kit part of the Wheels manufacturing bearing press kit or something I could buy seperatly? Thanks. Richard. PS I love using the grease syringe applicators I bought from you.
this kind of shit is why any hub replacement or new wheel build i do now will always use dt swiss hubs, unless the customer specifically wants something else. Simple, very durable, easy to service, and spares are cheap enough and easy to find. for the price of those replacement i9 bits you could have a full set of 350 hubs, it might lack the bling factor but they'll be more reliable and you'll be able to feel shit all difference on the trail.
The whole distribution protection activity is of similar nature to the mofia, getting many parts from Europe and GB now in North America involes freight forwarders and friends addresses.
Might of just bought a Novatech hub for €60-takes 6902 bearings throughout. Rebuilt wheel. Rather than spend obscene amount of money for spare bits…..just a thought!
Hello, I have a question about the type of grease I should use during cleanup / maintenance as an extra barrier against elements for areas such like headset and BB. I've noticed that many bikes come built with bearings covered white lithium grease around the bearings (on the outside). In my opinion it's not a correct type of grease for this purpose, it solidifies over time and because of that it is no longer an effective barrier. Am I doing the right thing when I use other, high viscosity type of grease that does not solidify? I'm not sure, because I have found this type of white grease also behind the nylon caps of Sram GXP BB and this was surprising. But I don't know if these BBs come with these nylon caps pre-greased in factory, or was it the bike builder choice of (cheap) grease to be used there.
Did a similar service myself this weekend. I've found if I wrap a cable tie around the pawls it just drops straight in, although you didn't have any trouble so this seems irrelevant. Thinking about upgrading to the Scribe gravel wheelset, which uses a similar ratchet to the DT Swiss. Any thoughts on the Scribe wheels?
Their bearings are proprietary and the seals on them are a joke. If the same service had to be done as on this I9 hub it would have cost even more. And for what benefit?
Thats exacly what has happened with my Damil Components hub, shit quality and nothing else, this was the second time since April I had to email them, first time was when my front hub exploded basically , and how for the rear hub, first time they just send the new hub no questions asked, and now I had to go thru the hastle of sending the hub to Italy...
Well, stripping a wheel, cleaning all the rim tape gunk etc is about 30mins. Building a wheel is about 60mins. Add in new spoke lengths, new nipples, new rim tape and the cost of the hub.
That $34 axle is a bargain compared to the 8 hours to turn it on a manual lathe. I turn up custom endcaps, headsets etc for personal bikes but for a business it would be for emergencies only
@@janeblogs324 it's quite easy, actually. Especially when you don't need color: do it cold and slow for the best coating. But when one axle takes up whole 8 hours, yeah, maybe better keep your hands further away from production.
long term fix: bin the hub and rebuild onto a Chris King. The £600 rim deserves a decent hub with the best bearings and general build quality by a country mile. Chris King also sound so much better than i9.
This guy must be doing something wrong. We have a Lyon account and don’t have to keep a surplus of stock.. literally just took one phone call and email to set up. Easier than paying the ULEZ charge. Hope he swallowed the extra cost and didn’t pass it on to his customer.
lol. Lyon Equipment are just 10miles up the road from us. I just called them up, paid the RRP price and shipping they asked for and passed it all on to the customer. Since this video Lyon have said they would let us have an account, but I am still waiting.
i9 hubs are provably the most overrated hub on the market. In fact all their product's (wheels, stems, headsets) are about 50% more MSRP for a similar quality product from a competitor. A DT or Hope freehub swap costs less than half what the hub cost from i9. Also if Lyon were any decent of a distributor they'd do a cash sale at least at wholesale to industry.
That’s pretty advanced stuff Andy. When we teach wheel building here it takes 3 whole days. Cytech is the same. First 3 days of level 2 course is just wheel building.
I wouldn't accept to build a wheel that's not laced by me. Who knows what spoke prep was used and how many turns the nipples already have and if they're all consistent
@@epizzoli6104 always built and trued my own wheels back from the old mavic 217 26 days (1995) to current 29 carbon hoops. Never had a wheel fail, trued wheels for others, again never had a wheel fail. Don't use a tension gauge, all.done by feel. Its not rocket science
I have a shop in the US so I can get the parts easy. Still expensive. The axle thing. They often come in broken in half with the person still riding it and it gets noticed in the shop during another service. Those axles are made of the finest cheese. Bigger and strong riders have moved on from them but the noise is such good marketing
I'm impressed you managed to not post a 3 hour rant about the obnoxious little 1x17 o-ring in the drive side end-cap. I redid the freehub bearings in my i9 Torch hub not too long ago, and that one o-ring took more time than the entire rest of the procedure combined.
The more I learn, the more DT seems to be the way to go. The mechanics’ choice…
Exacly, ratchet and nothing else!
Sure DT swiss, FFWD, Scope beat wheel companies in my opinion.
My feelings exactly-I’ve fettled with Hope hubs too, but on dt swiss it just keeps going. No ways am I dumping GBP270 on parts for a rear wheel hub, this would have triggered a rebuild for me.
First, seeing this, and also listening to Liam from Worldwide Cyclery talk about wheel builds on their podcasts... I mean, I like candy colors, but I love long term value and serviceability. Lastly, in the MTB world you can swap the ratchet for better engagement or just leave it as-is and enjoy less pedal kickback. Game, set, match.
Great Job, but the parts are really overpriced 😮
In Belarus it so hard to find and get any sort of repair part, that's why a lot of mechanics start to produce they own parts. Any sort of fork internals, hub axles, axles fo suspension - all of that is easier to produce at the place, rather than order.
Stuff like this is geting so common. It's a shame that shop #1 didn't do their due diligence and get a proper fix on the go. Most intersting to me though are the ridges you can see in the fubar'd freehub rising up behind the pawls; in my experience this can be a great indicator that the hub simply can't or won't take the amount of torque that it's being asked to deal with and - with the rise in e-bikes and for heavier, more powerful riders - I'm seeing this kind of failure more and more often...all of which are exacerbated by lack of preventitive maintenance. In these cases I'm learning more and more to spec an option with a steel freehub where possible; Hope or Bitex for the win IMO!
A great video as always folks! Always keen to see your opinion and experience presented clearly.
Stupid question, but isn't there a point where you just give up and rebuild the wheel on some DTSwiss hubs or something? Makes it cheaper to service in the future as well.
It's not stupid. There is a lot of cost in a new hub, strippng a building a wheel, new spokes, new rim tape etc.
If you need to rebuild a wheel, buying the complete one turns out cheaper in the end
A friend of mine is a wheel builder and a couple of years ago he was dealing directly with the UK distributor at the time and they were happy to supply hubs at cost price without him having to carry any stock. I did hear they changed distributor since then so obviously Lyon aren't interested in smaller retailers as Shorelines was.
Shorelines were great. Really knowledgeable folk.
Hello, please refer to our latest comment. Cheers!
@@LyonCycle What "latest comment"? Do I have to trawl through hundreds of comments to find it? Is it even on this page?
I worked at 2 shops that have hope accounts without holding mandatory stock of any kind. The shop I'm at at the moment deals with lyon and the only thing they seem to get is ortlieb bags (which don't sell very often), it's just a minimum order for free carriage (like hope).
Interesting. Hope wouldn’t open with us unless be placed £5k opening order that includes items from across the range.
@@Mapdec maybe it was different when the accounts were opened originally, only very minimal spare parts are kept in store here (pads, bearings, pawls/springs and maybe a light or 2 in the winter), more expensive parts are only ever ordered in when customers want them
I'm not even in the biking business but one thing I've learned with retail through the years, distributors don't give everyone the same deal, that's why nepotism, golfing events, charities are still relevant 😂
@@Mapdec Yep, I tried to open an account several years back when I had my own shop and they demanded all sorts of wankery to, quote, "prove my loyalty to the Hope brand". Great products but they came across as absolutely full of themselves.
Nice one! Lovely craftsmanship
I wonder how much it would cost for local machinist to make that axle?
I just had my i9 wheel set fully serviced by Lyon Equipment. I ordered the parts with them and They turned them around in 2 days, very happy with there service
Wow. Shame your local bike shop couldn’t do it.
Salty?
Fantastic. Thank you for sharing. There isn't enough informative bike maintenance videos like this available. Is your over axle kit part of the Wheels manufacturing bearing press kit or something I could buy seperatly? Thanks. Richard. PS I love using the grease syringe applicators I bought from you.
Thanks Richard. Over axle kit is additional. Sorry.
Shimano angular contact (cup and cone) bearings. I have never had one fail in years of use.
this kind of shit is why any hub replacement or new wheel build i do now will always use dt swiss hubs, unless the customer specifically wants something else. Simple, very durable, easy to service, and spares are cheap enough and easy to find. for the price of those replacement i9 bits you could have a full set of 350 hubs, it might lack the bling factor but they'll be more reliable and you'll be able to feel shit all difference on the trail.
Interesting video, just reminded me to order new bearings for my bike thanks
The whole distribution protection activity is of similar nature to the mofia, getting many parts from Europe and GB now in North America involes freight forwarders and friends addresses.
It is getting ridiculous now. I wish brands would stop fitting OEM stuff not available in country.
Might of just bought a Novatech hub for €60-takes 6902 bearings throughout. Rebuilt wheel. Rather than spend obscene amount of money for spare bits…..just a thought!
Hello, I have a question about the type of grease I should use during cleanup / maintenance as an extra barrier against elements for areas such like headset and BB. I've noticed that many bikes come built with bearings covered white lithium grease around the bearings (on the outside). In my opinion it's not a correct type of grease for this purpose, it solidifies over time and because of that it is no longer an effective barrier. Am I doing the right thing when I use other, high viscosity type of grease that does not solidify? I'm not sure, because I have found this type of white grease also behind the nylon caps of Sram GXP BB and this was surprising. But I don't know if these BBs come with these nylon caps pre-greased in factory, or was it the bike builder choice of (cheap) grease to be used there.
You should follow the manufacturer's spec where noted. otherwise we use Mobil XHP222
@@Mapdec Thanks for the reply!
Did a similar service myself this weekend. I've found if I wrap a cable tie around the pawls it just drops straight in, although you didn't have any trouble so this seems irrelevant. Thinking about upgrading to the Scribe gravel wheelset, which uses a similar ratchet to the DT Swiss. Any thoughts on the Scribe wheels?
We have featured scribe a couple of times now. Worth inspecting before you ride and accept.
@@Mapdec Thanks for the reply, I'll have a look through your back catalogue 👍
Turn backwards and it drops right in.
I’ll just stick with hope thanks, even though hopes on the other side of the world I’ve had nothing but fantastic service from them
Wow that freehub is expensive!
But if you use the bearings like example NTN, SKF,.. and have the right bearing number you are good to go right?
Yes, just get proper size and seals.
more often than not, yes.
Chris King hubs aren't cheap to replace but live on
Their bearings are proprietary and the seals on them are a joke. If the same service had to be done as on this I9 hub it would have cost even more. And for what benefit?
Shorelines are the distributor for i9 based in Sheffield
Sadly not any longer. They just have old stock to sell off, not the parts we needed.
Must of changed very recently,I had some I9 hydra worst hubs I every owned 3 axels snapped enduro bearings don’t last long riding in winter conditions
Thats exacly what has happened with my Damil Components hub, shit quality and nothing else, this was the second time since April I had to email them, first time was when my front hub exploded basically , and how for the rear hub, first time they just send the new hub no questions asked, and now I had to go thru the hastle of sending the hub to Italy...
Have Pinner Machine shop in Canada make you a stainless or titanium axle.
Im moving there just so i can be close to your shop!
😳. It’s nice here. When it’s not raining. Famous for hills, cake and sheep.
It seems sometimes the whole hub is cheaper version than individual parts.
Yeah. Good point.
Has this happen because of lack of preventative maintenance/over washing?
Yes. And ignoring the sound of grumbling bearings for too long.
Shouldn’t bikes (amongst loads of other consumer goods) also be covered by the right to repair and consequently to be able to source spare parts?
How much is a new wheel on e.g. a Hope hub or a rebuild on a quality hub?
Well, stripping a wheel, cleaning all the rim tape gunk etc is about 30mins. Building a wheel is about 60mins. Add in new spoke lengths, new nipples, new rim tape and the cost of the hub.
Just get a lathe already and set up an anodising bath. We've seen how spacious your shop and office are.
One day
You can't hard Anodize DIY, so you'll just be putting temporary colour on them
That $34 axle is a bargain compared to the 8 hours to turn it on a manual lathe. I turn up custom endcaps, headsets etc for personal bikes but for a business it would be for emergencies only
@@janeblogs324 it's quite easy, actually. Especially when you don't need color: do it cold and slow for the best coating.
But when one axle takes up whole 8 hours, yeah, maybe better keep your hands further away from production.
How did the actual spokes/nipples look like on that wheel?
All good, apart from the scars of a bike well ridden, all was good.
It's beyond me that a bike shop would put a buggered up axle back on that wheel. A brainless maneuver indeed.
DT Swiss all the way...
Operative word : LONG TERM FIX !!!! #EnoughSaid #TheEnd
long term fix: bin the hub and rebuild onto a Chris King. The £600 rim deserves a decent hub with the best bearings and general build quality by a country mile. Chris King also sound so much better than i9.
This guy must be doing something wrong. We have a Lyon account and don’t have to keep a surplus of stock.. literally just took one phone call and email to set up. Easier than paying the ULEZ charge. Hope he swallowed the extra cost and didn’t pass it on to his customer.
lol. Lyon Equipment are just 10miles up the road from us. I just called them up, paid the RRP price and shipping they asked for and passed it all on to the customer. Since this video Lyon have said they would let us have an account, but I am still waiting.
i9 hubs are provably the most overrated hub on the market. In fact all their product's (wheels, stems, headsets) are about 50% more MSRP for a similar quality product from a competitor. A DT or Hope freehub swap costs less than half what the hub cost from i9. Also if Lyon were any decent of a distributor they'd do a cash sale at least at wholesale to industry.
Hello, please refer to our latest comment. Cheers!
Cheap jobs dont work !! Always worth getting it done properly
The mind boggles that people arent capable.of sourcing a new hub and lacing it into a wheel, even if they have to bring it into a shop to true..
That’s pretty advanced stuff Andy. When we teach wheel building here it takes 3 whole days. Cytech is the same. First 3 days of level 2 course is just wheel building.
I wouldn't accept to build a wheel that's not laced by me. Who knows what spoke prep was used and how many turns the nipples already have and if they're all consistent
@@epizzoli6104 always built and trued my own wheels back from the old mavic 217 26 days (1995) to current 29 carbon hoops. Never had a wheel fail, trued wheels for others, again never had a wheel fail. Don't use a tension gauge, all.done by feel. Its not rocket science
And that's for offraod use and abuse
Do all my maintenance myself but stay away from everything involving spokes (unless it’s in the field). This is a weird take.