Medical Receptionist: Calling insurances

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  • Опубликовано: 23 ноя 2024

Комментарии • 67

  • @kassielovesyou
    @kassielovesyou 2 года назад +45

    I’m starting a new job as a medical receptionist on monday, so nervous!

    • @maricela93
      @maricela93  2 года назад +26

      Yay! Congratulations!! ☺️
      You got this girl! Remember it’s all repetitive so you’ll pick it up fast and take lots of notes!

    • @didyouwrong93
      @didyouwrong93 2 года назад +3

      Girl you and I.

    • @samlouflo
      @samlouflo Год назад +1

      Same!!!! I start next Monday.

    • @colinpostell4790
      @colinpostell4790 4 месяца назад

      ​@maricela93 in the next video call your friend and ask her if she can wash and curl your hairat her house 🏠 in the next video in A 2hr video

    • @colinpostell4790
      @colinpostell4790 4 месяца назад

      ​@@maricela93Call your friend on the phone 📱 and ask her if she can wash and curl your hair at her house in the next video in A 2hr video

  • @thebrockdock8805
    @thebrockdock8805 10 месяцев назад +7

    It might be a good idea to censor out the dial sounds because some of the information you’re putting in seems pretty sensitive which could be a potential HIPAA violation to be putting on a RUclips video.

  • @TRUEEEEET
    @TRUEEEEET 9 месяцев назад +2

    I have 3 jobs that I have to choose between. One of them requires calling in rx and getting pre- approvals. I was having a hard time deciding but your video really helped me to eliminate one of them. If being on hold and transferring calls take this long for 1-3 calls I would go crazy. Thanks for doing what you do!

    • @maricela93
      @maricela93  9 месяцев назад +2

      Haha! I go crazy everyday 😅 but it’s easy work. Thanks for watching ☺️

  • @prettypinky6943
    @prettypinky6943 6 месяцев назад +1

    I do calls like this for my elderly mom, special needs brother, and myself! Im physically disabled caused by a work accident years ago. I'm getting pain management soon and hope to get back to the working field again. I'll look into this more. Thank you!

  • @liljay0438
    @liljay0438 2 года назад +13

    I’m in Credentialing now but have a job offer for medical receptionist position. Your videos have help me decide to go for it 😬 kinda nervous changing jobs after 8 years but I want to give it a try!

    • @maricela93
      @maricela93  2 года назад +2

      Yay! Congrats!! I’m glad I could help 😊
      I hope you love it!! 💕

    • @colinpostell4790
      @colinpostell4790 4 месяца назад

      ​@maricela93 In the next video call your Friend's Mom and ask her if you can sleep over at her house 🏠 in the next video in A 3hr video

    • @colinpostell4790
      @colinpostell4790 4 месяца назад

      ​@@maricela93Call your Friend's Mom and ask her if she can wash and curl your hair at her house 🏠 in the next video in A 3hr video

    • @colinpostell4790
      @colinpostell4790 4 месяца назад

      ​@@maricela93do it in the next video in A 3hr video

  • @lazyhomeowner
    @lazyhomeowner Месяц назад

    wow, i never knew they did this. 99.9 % of the staff I've dealt with always tell me "YOU have to call your insurance"

  • @zarinaroderiques2675
    @zarinaroderiques2675 2 года назад +4

    When I was intern a few years ago Omg the hold times was crazy long once it was over an hr and 15 minutes before I spoke with someone then lost connection I wanted to cry lol

    • @maricela93
      @maricela93  2 года назад

      That happens to me so often 🤦🏻‍♀️ it’s so sad ! Lol

  • @cbeans.studies
    @cbeans.studies 2 года назад +7

    I'm looking for medical receptionist jobs now! Love these videos!

    • @maricela93
      @maricela93  2 года назад

      Good luck! 🤞🏼
      Thanks for watching!!! 🫶🏼

  • @maxravnaas1719
    @maxravnaas1719 2 года назад +8

    EVEN MORE QUALITY CONTENT???? Keep it up!!!!!

  • @chloeg3595
    @chloeg3595 Год назад +11

    I just recently started a medical receptionist position at a physical therapy office and today was my first training day. I do front desk and we use WebPT/Okta. New patients, and insurances, scheduling, verifications, weekly patient reports are all so overwhelming haha. I am taking notes though and I will be training for two weeks. Any tips?

    • @intothemaetrix9567
      @intothemaetrix9567 Год назад +1

      Hi! How is it? I’m training soon :)

    • @pinkgyaru._.
      @pinkgyaru._. Год назад +1

      Update on how it’s going? :)

    • @binkyfaith
      @binkyfaith Год назад +1

      How is it going

    • @chloeg3595
      @chloeg3595 Год назад

      @@intothemaetrix9567 it’s going great. i’m a pro now lol. i hope everything is going well with yours

    • @chloeg3595
      @chloeg3595 Год назад

      @@pinkgyaru._. it is going fantastic!!

  • @TheRealKaay
    @TheRealKaay 2 года назад +11

    I quit my medical receptionist job to work for a insurance company lol😂

    • @maricela93
      @maricela93  2 года назад +2

      😂😂

    • @BellePM
      @BellePM 7 месяцев назад +1

      Do you mind giving an update? I don’t want to even start the receptionist job if I know I’m not going to like it or adjust to it

    • @TheRealKaay
      @TheRealKaay 7 месяцев назад +1

      @@BellePM i quit and now i work as a insurance rep doing written correspondence & appeals best decision ever!! I don’t think a receptionist job is bad it honestly depends on the office you work for.

    • @BellePM
      @BellePM 7 месяцев назад

      @@TheRealKaay that’s great do what’s best for you. I just quit a job recently as well. I think I will try to give it 90 days it’s for primary care

  • @maxravnaas1719
    @maxravnaas1719 2 года назад +3

    Most speed dialing doesn’t dial numbers that fast

  • @darlene4745
    @darlene4745 5 месяцев назад

    My work day all day every day as a authorization and benefits verification person. Im getting burned out though as its only me in a 6 provider office. Thats alot right? Looking for something less busy.

  • @sonbal6793
    @sonbal6793 2 года назад +1

    I work for an insurance company but I want to be a medical receptionist.

  • @Dvincible19
    @Dvincible19 2 года назад +6

    Love ur videos, i just started training front desk in a medical center, and the software is ecw, eclinicalworks, is that what you work with also?

    • @maricela93
      @maricela93  2 года назад +2

      Awe, thank you so much! No we use traknet, I believe it’s only for podiatrist.

    • @c.foreign4912
      @c.foreign4912 2 года назад +3

      Ecw is easy to learn, take mini notes

    • @Dvincible19
      @Dvincible19 2 года назад +5

      @@c.foreign4912 yes, it has been almost 2 months now and i feel comfortable with the software now, still learning new little things here an f there but i got the basics down.

    • @maricela93
      @maricela93  2 года назад +3

      Good job girly!! I hope you’re enjoying it! ☺️

    • @Jazzaye512
      @Jazzaye512 2 года назад +3

      I just started using eCW and it’s not as bad as I thought. Now learning about the hundreds of insurances is the challenge 🥹

  • @aliceinwonderland5433
    @aliceinwonderland5433 Год назад +1

    do you need to have a medical related course when applying as med receptionist?

  • @maxravnaas1719
    @maxravnaas1719 2 года назад +9

    Calling providers seems pretty tedious

    • @maricela93
      @maricela93  2 года назад +8

      Yes, very! Don’t even get me started on the long hold times 🤦🏻‍♀️

    • @Careerdriven918
      @Careerdriven918 2 года назад +6

      @@maricela93 I can't stand the long holds!!

    • @maricela93
      @maricela93  2 года назад +6

      Right! Especially when your on hold for almost an hour and then it hangs up 😭

    • @kitsunefaye1661
      @kitsunefaye1661 Год назад +2

      @@maricela93 As a parent and patient, baybee! I’ll be over here like, “So my big ass done wasted a whole hour, just to be hung up on?”😆

    • @maricela93
      @maricela93  Год назад +3

      And have to call back cause you need to get benefits for the patient 🥲

  • @sheilabutler6958
    @sheilabutler6958 Год назад +2

    Do you have to know the different types of insurances before you're hired?

    • @maricela93
      @maricela93  Год назад +4

      Nope, they’ll teach you on the job
      I didn’t know them either 🫠

  • @sheilabutler6958
    @sheilabutler6958 Год назад +2

    So do you do other task while on hold?

    • @maricela93
      @maricela93  Год назад +5

      Yes, I take that time to do my referrals or submit for authorizations. You need to be able to multitask

  • @shawnjohnson8675
    @shawnjohnson8675 Год назад

    Whats the longest you’ve been on hold for?

    • @maricela93
      @maricela93  Год назад +5

      Almost 2 hrs 🥹

    • @shawnjohnson8675
      @shawnjohnson8675 Год назад +1

      @@maricela93 Would you be able to do a video of the full hold time? I’m wondering what that’s like.

    • @maricela93
      @maricela93  Год назад +1

      I could but i feel like it’ll be pretty boring, I normally just do other things like scanning, sending out referrals and submitting for authorizations 🤷🏻‍♀️

    • @shawnjohnson8675
      @shawnjohnson8675 Год назад

      @@maricela93 Gotcha.

    • @binkyfaith
      @binkyfaith Год назад

      Whewwwwwww😔😔😔😬

  • @kaiynatkhan4875
    @kaiynatkhan4875 Год назад

    More subscribers

  • @SuperLuckao
    @SuperLuckao Месяц назад

    The voice is cringe though. Talk normally

  • @MildredCalhoun-oi9xx
    @MildredCalhoun-oi9xx 9 месяцев назад +1

    it was hard for me to watch this video, because the receptionist kept playing in her hair it was very distracting, as a professional you have pinned your hair up, and not keep looking into the camera.
    but other than that I think she did a good job

    • @Bidibidibunny
      @Bidibidibunny 6 месяцев назад +3

      Quite honestly she’s providing no patient care so the hair isn’t bothering anyone. Also this isn’t really supposed to be an educational video even tho it could serve as that purpose. You are entitled to your opinions just sharing some perspective Mildred :)