How do Theme Parks minimise Queue Times?

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  • Опубликовано: 4 июл 2024
  • The theme park experience is often notorious for one thing - queues. It's never fun to find out that every major attraction at a theme park has a wait time in excess of 60 minutes. But as much as we all get frustrated by this, theme parks are working their hardest to keep these queues as short as possible. In this video, we explore how theme parks keep wait times as low as possible; through concepts like fast passes, boarding procedures and even ride design.
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    Video Structure:
    00:00 Introduction
    00:49 Fast Pass
    03:17 Boarding Procedures
    07:16 Ride Design
    12:27 The Future
    13:45 Conclusion

Комментарии • 832

  • @jackknueve4645
    @jackknueve4645 4 года назад +1375

    One thing about FastPass that wasn’t mentioned: it doesn’t actually increase the capacity of the ride. Rather, it reduces the amount that the main queue moves, because it reduces the number of guests from the main queue who are admitted to the ride.

    • @coasterbot
      @coasterbot  4 года назад +123

      Very true!

    • @routemaster3877
      @routemaster3877 4 года назад +247

      that's what makes me hate fast track, it lets a few rich people get loads of rides in while making the queue longer for everyone else

    • @zenomorph8806
      @zenomorph8806 4 года назад +128

      And at DisneyWorld at least there is nothing like being stopped at the merge point only to see 40 to 50 guests pop into line in front of you after you’ve waited in stand by for an hour. Watch some of the current videos where total virtual queuing is in use, along with limited guests for the day and the biggest complaint I’m hearing is “I’m only able to schedule to queue for one ride today”.

    • @Brandon-qd2lb
      @Brandon-qd2lb 4 года назад +13

      Zenomorph yep that bullshit with the virtual queue. It's impossible to reride the good stuff. That's even fair then!

    • @ridge4649
      @ridge4649 4 года назад +22

      routemaster 387 What do you mean rich people lmao? It’s free

  • @tismejaytee
    @tismejaytee 4 года назад +518

    It really hurts when there's a 2 hour wait with absolutely no theming in the queue with ads blasting in your ear, annoying you.
    COUGH COUGH SIX FLAGS COUGH COUGH

    • @joeeeee256
      @joeeeee256 4 года назад +4

      It's dreadful isn't it!

    • @liz_violet
      @liz_violet 4 года назад +23

      even worse when its summer, and your on your way to 1 of 3 water rides.

    • @ytawesomegaming3216
      @ytawesomegaming3216 4 года назад +21

      My local six flags actually plays old cartoons on the tv with some ads inbetween

    • @crytocc
      @crytocc 4 года назад +31

      Ads? You get *ads* in theme park queue lines? Seriously?

    • @saltymarshmallow1932
      @saltymarshmallow1932 4 года назад +14

      crytocc At Sixflags, some rides are literally sponsored by other companies

  • @GC-pp3bp
    @GC-pp3bp 4 года назад +317

    Another thing that they do is have “singles” lines and “group” lines to help fill in spaces quickly

    • @Bradgilliswhammyman
      @Bradgilliswhammyman 4 года назад +5

      Universal does this.

    • @thomas.0
      @thomas.0 4 года назад +5

      Yep, seen that at Disneyland Paris

    • @tismejaytee
      @tismejaytee 4 года назад +8

      I wish Cedar Fair and Six Flags (on ALL there rides) would install Single Rider lines and Digital Wait times on their rides

    • @blah7983
      @blah7983 4 года назад +2

      I mean not right this second but yeah

    • @lonenexus959
      @lonenexus959 4 года назад +1

      I see this at ski resorts all the time. Those lift lines can be brutal.

  • @StamfordBridge
    @StamfordBridge 4 года назад +837

    It hurt just to see that thumbnail announcing a five-hour wait.

    • @lukefarley9221
      @lukefarley9221 4 года назад +19

      Coaster Cloud *10 on opening day

    • @edvaira6891
      @edvaira6891 4 года назад +6

      But it’s only 20 minutes with FastLane!

    • @DaveWraptastic
      @DaveWraptastic 4 года назад +50

      You are bonafide insane if you wait that long for any ride. That's basically your entire day gone when you could be riding a million other things and actually enjoy your day.

    • @adash16
      @adash16 4 года назад +7

      @@beau_thielen It got to 14 hours

    • @leftright6940
      @leftright6940 4 года назад +4

      @@beau_thielen I was there opening day and can confirm waited around 10 hours.

  • @ThunderBlastvideo
    @ThunderBlastvideo 4 года назад +656

    "Minimize queue times"
    Peter pan: wait that's illegal

    • @annam.9612
      @annam.9612 4 года назад +14

      So true even on a rainy day the line was 40 min

    • @EarthySmerky
      @EarthySmerky 4 года назад +2

      Universal studios tram queue
      Laughs in awesomeness

    • @isaacsrandomvideos667
      @isaacsrandomvideos667 4 года назад +1

      ThunderBlastvideo a

    • @kirbyppg
      @kirbyppg 4 года назад +2

      hahaha

    • @the-inatorinator
      @the-inatorinator 4 года назад +7

      One time, I rode Peter Pan with no line.
      My family was in the bathroom at the end of the night, when they start to shoo people towards the exit gates. By the time we got out, most of the employees had left the area.
      Peter Pan was still open to finish off what queue was left from the evening, so we jumped in line before the shooing people came back. I had never been on the ride precisely because of the insane wait times, so we couldn't waste the opportunity.
      And opportunity it was. There was NO LINE. Literally none. There was a 5 minute wait when we got into the queue, but by the time we reached the actual loading area we could just walk right up to the cars.
      We ended up being the last to ride that day. It was such a stroke of luck to get such good timing, and I'm glad I got to see the ride before getting too old to enjoy it properly.
      Ok thank you for reading my pointless brag that's not actually a brag

  • @nicbarrax76
    @nicbarrax76 4 года назад +278

    When my 4-year old said "Daddy, I want to watch roller coasters (POV) before bedtime!" a couple of months ago, little did I know I'd also be somewhat of a roller coaster expert a few weeks later... 😂 Great video, lots of cool new stuff to learn for this newborn enthusiast!

    • @coasterbot
      @coasterbot  4 года назад +48

      That's a lovely story, I hope you are enjoying learning everything and anything about the world of roller coasters. Thanks :)

    • @nicbarrax76
      @nicbarrax76 4 года назад +10

      COASTER BOT thank YOU for showing clips from a couple of my favorites here in Sweden, Wildfire and Balder! ❤️

    • @awildfurret
      @awildfurret 4 года назад +9

      Im currently stepping in into a rollercoaster community

    • @isaacsrandomvideos667
      @isaacsrandomvideos667 4 года назад +2

      L

  • @SolarMoth
    @SolarMoth 4 года назад +193

    Wow, the end really shows that organized parks are really the future. Wrist bands that wait in line for you, all while the parks sell you diversions.

    • @coasterbot
      @coasterbot  4 года назад +9

      Exactly ;)

    • @MotoAtheist
      @MotoAtheist 4 года назад +21

      Yeah, virtual queues are fine until they are abused where people make the reservation "just in case" they have the time and then don't show up. Basically making queues longer and wasting everyone's time. At least with the actual queue, lots of people won't even bother, not wanting to stand in a line that long, and so the queue will be smaller overall. With virtual queue, now everyone is willing to get in line and now the queue is triple the normal size.

    • @Sir_Budginton
      @Sir_Budginton 4 года назад +21

      @@MotoAtheist I've never been to a park like this before, but I assume you can't queue up to more than one thing at a time. If you have to wait in the "queue" for an hour, and then don't go to the ride, you have to wait another hour in a different queue to go on that. You effectively just wasted an hour.

    • @yourself5448
      @yourself5448 4 года назад +5

      @@Sir_Budginton This sounds like a very logical thing to do to prevent people from abusing the virtual wait system.

    • @bryancurdi451
      @bryancurdi451 Год назад

      @MotoAtheist at Volcano Bay if you don't go to the ride after I think 5 or 10 minutes that your time is up, it gives up your spot in line to the people after you, so let's say you had to wait 30 minutes in the virtual line, and after 30 minutes you have 5 minutes to get there, but you don't go, it will allow someone else to go, so it's not like the spot is gone forever.

  • @timmyt4207
    @timmyt4207 4 года назад +376

    I like the smiler queue because of the theming and how they take your things before you get to the station

    • @joeeeee256
      @joeeeee256 4 года назад +14

      The Smiler queue is a nightmare for me 😆

    • @cameraboimykul
      @cameraboimykul 4 года назад +16

      Smiler Queue is good, and its kinda fun, spent a few hours in it, but it felt like only 30 mins

    • @nomi7743
      @nomi7743 4 года назад +9

      its pretty much a cattle pen queue right? i've never been in the actual queue. i always use the fastrack. If you're talking about the room before the stairs then the projectors are broken-

    • @timmyt4207
      @timmyt4207 4 года назад +2

      @@nomi7743 oh really but yeah I mean once you're inside lmao

    • @paigemabel7373
      @paigemabel7373 4 года назад +2

      They don’t take your things anymore and I always feel like cattle in the queue 😂

  • @Demon-POT
    @Demon-POT 4 года назад +443

    How do theme park minimise queue lines?
    Six flags : we don't do that here.

    • @joeeeee256
      @joeeeee256 4 года назад +5

      😆

    • @awildfurret
      @awildfurret 4 года назад +7

      My Park: *Pathetic*

    • @isaacsrandomvideos667
      @isaacsrandomvideos667 4 года назад +3

      Crazy Coasters International h

    • @MotoAtheist
      @MotoAtheist 4 года назад +7

      No parks do. They don't increase capacity to lower queue lines, they increase capacity to increase sales. Nothing parks do is for visitor benefit, you can believe that.

    • @FrustratedProgrammer
      @FrustratedProgrammer 4 года назад +3

      I once waited a hour and a 1/2 for a medusa ride at 6 flags... was a < 3 min ride. ;(

  • @joaquimsilva6081
    @joaquimsilva6081 4 года назад +10

    Another thing that Universal uses is the "One-person" line, when the ride has, for example, 5 seats and there's a family of four going in, the person going alone is brought in to fill the coaster faster. After I discovered it Universal became my go-to park because I barely wait in lines and I don't need to pay extra for it.

  • @cubu1946
    @cubu1946 4 года назад +18

    oh wow... this video actualy helped me increase productivity in my roller coaster tycoon game lmao sweet... break block sections never thought of that...

  • @Lucas_van_Hout
    @Lucas_van_Hout 4 года назад +171

    Disneyland: _haha wait number goes 500_

    • @coasterbot
      @coasterbot  4 года назад +22

      The 300 minute wait in the thumbnail is from a Disney park ;)

    • @sixletss
      @sixletss 4 года назад

      haha big numbeerrr hahaha so funnyyy

    • @ashkhol
      @ashkhol 4 года назад +1

      COASTER BOT Frozen ever after?

    • @awildfurret
      @awildfurret 4 года назад +1

      Normal day in RCT

    • @ls2443
      @ls2443 4 года назад +1

      @Shinx Plays thank god someone made that reference

  • @Wh1spr
    @Wh1spr 4 года назад +58

    At 4:04 you said “to counter [clogging up bins], theme parks have come up with innovative solutions”, my mind instantly went to Baron 1898. Lo and behold the next shot being exactly that ride 👌

    • @SgtCatbread
      @SgtCatbread 4 года назад +2

      Had the same haha!

    • @coasterbot
      @coasterbot  4 года назад +7

      I read your mind before you even thought it! ;)

  • @windturbine6796
    @windturbine6796 4 года назад +56

    I once went to my home park (Canada's Wonderland) on a weekday in mid May. It's surreal seeing a place so busy with people now empty. I would go on large rides that would've taken an hour to wait for one ride, multiple times in a row in like 30 mins. The longest wait I had was like 10 minutes when a kid threw up and they had to clean and sterilize it. I would 100% recommend going to a park out of it's busy season, at least from my experience.

    • @coasterbot
      @coasterbot  4 года назад +8

      Going out of season is a blessing!

    • @comfortyall5668
      @comfortyall5668 4 года назад

      Wind Turbine I went in September and the lines were pretty short but the pools were closed

    • @alexosow
      @alexosow 4 года назад

      Wait Mid May is out of season?

    • @willhunnisett6139
      @willhunnisett6139 4 года назад +1

      @@alexosow in canada

    • @alexosow
      @alexosow 4 года назад

      @@willhunnisett6139 Oh so it's still cold? In the US it's pretty hot then

  • @narutoushiwa1046
    @narutoushiwa1046 4 года назад +8

    At Europa Park (favorite park, really underrated) there sometimes is line that let's you skip past everyone for free, but it means that you will only be able to do the attractions alone. Basically, you fill the few places that are free because the big families want to board it all at once.

  • @eratonysiad2582
    @eratonysiad2582 4 года назад +5

    I personally really like the concept of the single riders queue. People often visit themeparks in groups, so rollercoasters will often end up with some unfilled seats. Filling those up with people who are either alone, or don't mind not riding at the same time as their friends increases the total throughput as well.

    • @coasterbot
      @coasterbot  4 года назад

      Single Rider queues are great! :)

  • @drewfilmboy
    @drewfilmboy 4 года назад +66

    Park Guests: We don’t like waiting in long lines!
    Park Operators: Got it! (Builds 2 queue lines for every ride instead of high capacity attractions)

  • @charlesh7962
    @charlesh7962 4 года назад +139

    Basically ur paying extra to cut the line & adding more time to those " still on line " is the reason for long lines .( money equals power )

    • @joeeeee256
      @joeeeee256 4 года назад +33

      Indeed, I am in favour of free Fast Passes as it's fair for everyone in the park.

    • @AirtimeProductions
      @AirtimeProductions 4 года назад +3

      Yup

    • @timmerman135
      @timmerman135 4 года назад +8

      Yep in a theme park i gotto they call it "boarding pass". It is on a few rides. You can get a ticket for the ride at the entrance. With that ticket you can enter for example from 13:30 to 14:00. The amount of tickets per half an hour is limited so there are almost bo people in the queue

    • @charlesh7962
      @charlesh7962 4 года назад

      I've done ride operator jobs at a few amusement parks, Sea Word ( San Diego ca ) was the 1st time I've see in person not RUclips video. Personally i have nothing against them. To us the ride operators just part of their job. Lol

    • @mr.communist3906
      @mr.communist3906 4 года назад +7

      Joecake Gamedev if it’s free, what’s the point?

  • @MarshallChems
    @MarshallChems 4 года назад +11

    First thing after Corona bucket list:
    -Talk to a person
    -eat at a restaurant
    -Go to a Roller coaster

    • @Jehty_
      @Jehty_ 4 года назад +1

      Is all of that still not possible where you live?
      I always forget how different the Corona rules are around the world.
      Here in Germany the theme parks opened again last month.

  • @jamesgoodman5905
    @jamesgoodman5905 4 года назад +11

    At Alton Towers there is a Single Rider queue for some rides which means if there are 3 people in a 4 seat ride then someone from the single rider queue is added in. This reduces the wait time in the main queue by having less people in it and also maximises capacity by making sure each cart is full. When I go to Alton towers I always use the Single Rider queue and it is way faster.

    • @coasterbot
      @coasterbot  4 года назад +1

      Single Rider queues can be great! :)

    • @Irreve-rsible
      @Irreve-rsible 2 года назад

      Disney does this aswell!

  • @teun2408
    @teun2408 4 года назад +5

    Single rider lines also have become rather popular in the past few years. It speeds up the queues by filling up the carts to it's full capacity.

  • @AbandonedMines11
    @AbandonedMines11 4 года назад +13

    Looking forward to going to Six Flags Magic Mountain later this summer once the park reopens. Will be interesting to see What modifications will have been made regarding waiting in lines and things like that. Really enjoyed your video! Always very informative and well-produced.

    • @coasterbot
      @coasterbot  4 года назад

      I hope you enjoy your trip! Thank you, that means a lot :)

  • @NaveyBlu
    @NaveyBlu 4 года назад +5

    The downside to the Fast Pass system (depending on how popular it is) is it can slow the normal queue down quite a bit. In my experience, this is really only noticeable at Disney parks since fast passes are free. Those in the fast pass queue get significantly more priority than those in the normal queue at the merge point.

    • @mrn234
      @mrn234 4 года назад

      And Disney has a shitload more visitors compared to the amount of rides and some capacitys are like meh.

  • @youhavenowon
    @youhavenowon 4 года назад +2

    One of the scariest thing while I'm riding a rollercoaster is fearing that the train behind us crash with our trains.. so YES learning about the block section thing is so CONFORTING🥺

    • @ellakirchman5994
      @ellakirchman5994 4 года назад +1

      thepuffskein you should watch the channel GP to Enthusiast. He debunks so many myths about roller coasters and really helped put to rest so many common fears of roller coasters.

    • @coasterbot
      @coasterbot  4 года назад

      There's a lot going on in the background when it comes to roller coaster and safety! Glad this video put your mind at rest a little :)

  • @AMagicProduction
    @AMagicProduction 4 года назад +11

    I’m a simple man, whenever COASTER BOT posts a video... I click it

  • @advizedog4131
    @advizedog4131 4 года назад +5

    I just realized a bunch of these clips are from my area. Great adventure baby.

    • @coasterbot
      @coasterbot  4 года назад +2

      Nice spot!

    • @advizedog4131
      @advizedog4131 4 года назад

      COASTER BOT It is a great spot. I’m not a coaster enthusiast, and there’s no way I’m going on king da ka, but it’s the best place I’ve seen in a while.

  • @offsetsface2135
    @offsetsface2135 4 года назад +19

    I remember when I went on a school trip to Thorpe park and we could only fit in 3 rides before we had to go even though we ended up being late 😂😂

    • @joeeeee256
      @joeeeee256 4 года назад +1

      Indeed, we had a day of just 6 rides once which is ridiculous, one of those we paid for Fast Track. But then I guess that makes us part of the problem. Fast Track should be free.

    • @mrn234
      @mrn234 4 года назад +2

      That why school trips into a theme park are not the best idea unless you can stay there and drive home on your own (What we had back in my school days)

    • @Mst4Alucard
      @Mst4Alucard 4 года назад +4

      @@joeeeee256 free fast track = normal queue. If it was free everyone would go on fast track, so what's the point?

    • @saltymarshmallow1932
      @saltymarshmallow1932 4 года назад +1

      One time I went to SixFlags and we only had time to go on 2 rides because of the long waits. Still a fun time, though :)

    • @alexx1156
      @alexx1156 4 года назад

      @@joeeeee256 6 rides is kinda a lot..

  • @jirikonecny4774
    @jirikonecny4774 4 года назад +1

    I love bins at BlueFire station in Europa Park. People that are leaving the train pick up their bags from the other side of the wall from the other side of the bin. So guest that leave and board the train are not coliding with each other and still it doesn’t take some much time when any ride staff has to find your stuff in the storage and also u can wait with your stuff till boarding. I love this BlueFire concept.

    • @joeeeee256
      @joeeeee256 4 года назад

      Same with Arthur as well! The locker placement is really clever 😀

  • @thesassyunixorn4390
    @thesassyunixorn4390 4 года назад +6

    Loving the video so far! Always loving your explanations keep up the good work

  • @selectbrony6222
    @selectbrony6222 4 года назад +4

    Another way to improve queue times: Simply have more than one track. Almost no coasters I know of do this, but I know at least at Cedar Point, the Gemini coaster has two separate tracks where two coasters run in tandem. It works quite well with the ride too, I loved high fiving people on the other coaster as we got close on the bend. Nothing quite like getting a 35mph high five.

  • @dotdankory
    @dotdankory 4 года назад +41

    Disney : hippity hoppity your time is our property

  • @sirwalfredhemeltonwillthex616
    @sirwalfredhemeltonwillthex616 4 года назад +12

    Yet again a great Video! I think the the system for loose items on Kärnan is awsome too and would have been worth mentioning. ^^

    • @coasterbot
      @coasterbot  4 года назад +6

      Thank you. Kärnan's system is fantastic but sadly also quite rare, which is why it wasn't mentioned in this video! We could have gone deeper into each section but didn't want to get too specific :)

    • @sirwalfredhemeltonwillthex616
      @sirwalfredhemeltonwillthex616 4 года назад +1

      @@coasterbot true, I guess I just can't get enough of your videos. :P

  • @awildfurret
    @awildfurret 4 года назад +16

    When you build a very long quene line in RCT
    Wait Time: 500 minutes

  • @user-yn1bd4yf3h
    @user-yn1bd4yf3h 4 года назад +61

    My question is: has Coaster Bot ever been to Oakwood before?

    • @coasterbot
      @coasterbot  4 года назад +11

      Yes

    • @azi_yt
      @azi_yt 4 года назад

      Pretty sure he hasn't, Zoe said that in CBR but they live in Wales now so they probably will go when they can!

    • @Dominik-qu3fo
      @Dominik-qu3fo 4 года назад +11

      @@azi_yt ur wrong, lol.

    • @Lucas_van_Hout
      @Lucas_van_Hout 4 года назад +4

      Azi coaster bot literally said yes.

    • @azi_yt
      @azi_yt 4 года назад +2

      @@Lucas_van_Hout I typed that before the feed refreshed and i knew he posted that comment

  • @chasecarroll2614
    @chasecarroll2614 4 года назад +2

    The downside to using a virtual queue is that more guests will be in walkways around the park. A normal queue condenses people efficiently. I also feel normal queues give yourself some suspense that awaits you. Well themed queues begin the story and give you excited for what is to come.

    • @coasterbot
      @coasterbot  4 года назад +1

      That's very true! But parks could be built from the ground up to deal with a larger volume of guests outside of the queue. Plus the virtual queue could lead to a normal queue for 10/15 minutes, with theming and such :)

    • @iminumst7827
      @iminumst7827 8 месяцев назад

      A nice compromise would be to make wait areas outside the ride, with benches, snacks, and things to hype you up for the ride to come. This way you get the suspense and build-up but without the long periods of standing. A good way to think about it would be like airport boarding, you get a boarding group, then you just sit down until your boarding group is called on. For themeparks they could even have a little park-like playground to distract kids while they wait. I'm curious if any theme parks board like airports.

  • @Mst4Alucard
    @Mst4Alucard 4 года назад +8

    Smiler has separate queue for single riders too so when I went for 2nd time alone I skipped the queue. I got a shit seat though, on the side and the ride wasn't as pleasant anymore lol

  • @crygun22
    @crygun22 4 года назад +2

    Out of all the fast passes I like cedar fairs the most, because you can use it whenever and there’s no need to rush if your time is about to end

  • @Turtlee.
    @Turtlee. 4 года назад +1

    i can't believe this channel is so small when the quality is so good

  • @CyberChamp
    @CyberChamp 4 года назад

    You know what I love even more about this video?
    It is divided into categories! How do you do that?! That's amazing!

    • @Banjo_Tails
      @Banjo_Tails 4 года назад

      It’s been happening on RUclips for the last few weeks now. I’ve seen it on other videos like news.

    • @coasterbot
      @coasterbot  4 года назад +1

      If you put time stamps in the description RUclips does it for you! :)

  • @helenetrstrup4817
    @helenetrstrup4817 4 года назад +6

    I am quite a patient person and I've never really minded waiting in a queue to ride. That said, I'd rather wait in a queue than pay to skip it. It costs me enough just getting in! 🤣
    Also Legoland in Denmark is fairly small, so unless you're there in the middle of the season when everyone else is there, it's not really that crowded and it's pretty easy to avoid ridiculously long queues. The best time to go is a weekday from the morning, cloudy with maybe a little rain just out of the busy part of the summer season or other holidays that pulls in lots of visitors. You'll get most of the park to yourself because people are still either at work or in school/kindergarten. The other visitors will be too preoccupied taking pictures. 😇
    I'd probably be more willing to pay to try stuff if it was a place I hadn't gone before or there were a lot of new stuff I had yet to try. But for something I've ridden a 100 times, no. I won't pay extra.🙃

    • @coasterbot
      @coasterbot  4 года назад +1

      I think that's totally fair enough. If possible, as you said, it's quite easy to avoid queues by picking a non-busy time to visit. :)

    • @coaster6777
      @coaster6777 4 года назад

      I'm from Germany and in Germany every federal state has their own summer vacation to reduce traffic on the freeways. The theme park where we like to go (it is the Phantasialand) is in a different federal state than we live. My grandparents live only 30 minutes away from the theme park. We go there one time annually and we choose the time where we are in summer vacation, but in the other federal state not. The longest queue time we experienced was 25 minutes.

  • @ryan_n05
    @ryan_n05 4 года назад +3

    I hope that Virtual Queues are integrated everywhere. If parks like Cedar Point exclusively used a virtual queue, then they would be able to add more attractions, purely because their queues take up so much space.

    • @thimok22
      @thimok22 4 года назад

      They wouldn't really be able to. Queues take up a huge amount of people. So if you get rid of queues, all those people are on the normal pathways, thus the parks need to increase the size of the pathways to support the increased load on them.

    • @ryan_n05
      @ryan_n05 4 года назад

      Thimo K Use some of the queue space to widen the paths.

  • @austin7331
    @austin7331 4 года назад +2

    The feeling of skipping everyone in line is amazing, you feel your ego growing

  • @batterieman3001
    @batterieman3001 4 года назад +4

    nice attention to detail to show footage of Phantasialand coasters when talking about attractions with high throughputs :)

    • @joeeeee256
      @joeeeee256 4 года назад

      Taron's got an amazing throughput (usually)!

    • @batterieman3001
      @batterieman3001 4 года назад

      @@joeeeee256 I wasn't being sarcastic haha

    • @coasterbot
      @coasterbot  4 года назад +2

      They probably do have high maximum theoretical throughputs but I didn't find Phantasialand to be fantastic when it came to ops getting the trains out of the station. They were average, but perhaps that was just my own experience :)

    • @batterieman3001
      @batterieman3001 4 года назад +2

      @@coasterbot Yeah, it really depends on the Ops working there. Unfortunately, capacity fluctuates greatly, as some employees are more committed to giving their best than others.

  • @CringePoop
    @CringePoop 4 года назад

    Thanks for using the video sections feature. It helps a lot when navigating the video and should really be used by more people.

  • @kazokee
    @kazokee 4 года назад +4

    Very well explained! :D

  • @RobertRothman_
    @RobertRothman_ 4 года назад

    Great video Harry! Really interesting and informative. :D

  • @cwmd7651
    @cwmd7651 4 года назад +3

    Haha, roller coaster go HRRR 8:46

  • @petermc7098
    @petermc7098 3 года назад

    Hello There, great video, very well edited and extremely informative, it's very interesting to see the various aspects and concepts that go into reducing queue times and increasing efficiency, as well as increasing throughput and guest satisfaction throughout. Thank you for producing this video. Cheers Peter :) p.s. it was good to see your perspective on it.

    • @coasterbot
      @coasterbot  3 года назад +1

      Thank you for watching and for the kind comment, it means a lot :)

    • @petermc7098
      @petermc7098 3 года назад

      @@coasterbot Hello There, you're welcome, it's well deserved. Cheers Peter :)

    • @petermc7098
      @petermc7098 2 года назад

      @@coasterbot Hello There, this is why the UK needs to have higher capacity rides at it's Theme Parks, particularly at Merlin ones. Cheers Peter :)

  • @coolness06
    @coolness06 4 года назад +1

    When talking about virtual queues, don't forget about Rise of the Resistance at Disneyland and Hollywood Studios! Boarding groups, although people love to debate about whether it's a fair system, ensure guests aren't stuck in a 4+ hour line with frequent breakdowns.

    • @theredeft5319
      @theredeft5319 4 года назад +1

      I went in December. It sucked having to get up at like 5am to go to the park to get into the virtual queue in the pouring rain, but then after that we just went back to our hotel to sleep for a few hours before going back. When we got called for our boarding group the line wasn’t bad at all. Maybe like 25 minutes before we got to the first queue show area. It was definitely worth it. I wish the virtual queue could be implemented a little bit more in the future. At least maybe in addition to fast pass, they could allow you one or two virtual queues per day for certain rides. I know there are diehard people who’s rather wait 6+ hours in a line, but I’d rather be told that a ride has a limited capacity and miss the ride then have to wait in line for that long. Those same diehard people can just get up early if they care that much.

    • @coolness06
      @coolness06 4 года назад

      @@theredeft5319 I totally get you about getting up early to get a boarding group. Not exactly the idea of a relaxing vacation lol. It should be noted that after a couple weeks of first come first serve, they changed over to a lottery system where all you have to do is scan into the park prior to official opening time, and the groups will be distributed to those who are on the app and click the button to join a boarding group. They used this method at Disneyland when I went in February.

    • @theredeft5319
      @theredeft5319 4 года назад

      coolness06 Oh so now you have to get their before the park opens and only maybe get in as part of a lottery? I don’t really get the point of doing that as it sounds basically the same as what we did in December, only now it’s random who gets it.

  • @AttractionStories
    @AttractionStories 4 года назад +2

    Another amazing video!

  • @azertycraftgaming
    @azertycraftgaming 4 года назад +62

    I actually forgot to put on my seatbelt on black mamba once.

    • @joeeeee256
      @joeeeee256 4 года назад +2

      It's too dark to see sometimes! 😆

    • @justTomYT
      @justTomYT 4 года назад

      How dare you! ^^

    • @MrMatteNWk
      @MrMatteNWk 3 года назад

      Did you died?

    • @Swagmaster-oq2yw
      @Swagmaster-oq2yw 3 года назад

      @@MrMatteNWk Let me point out the two things wrong with your comment:
      1. 'Died'? I think that should say 'die'.
      2. Obviously he's alive, or he wouldn't have been able to write this comment.

    • @mrnewhampshire603
      @mrnewhampshire603 3 года назад

      @@Swagmaster-oq2yw joke must've gone over your head...

  • @vacantile
    @vacantile 4 года назад +1

    Awesome video! You gained a new subscriber!

    • @coasterbot
      @coasterbot  4 года назад +1

      Thjank you that means a lot! :)

  • @kendaldawn0512
    @kendaldawn0512 4 года назад +1

    My favorite rollercoaster story of mine is when I rode the Incredible Hulk coaster at Universal. It started raining after we got in line, so when the ride dispatched, it was raining very lightly. By the end, it was starting to pour. The operators announced that the ride would be closed for weather as we got off, meaning we were one of the very last trains to ride.

  • @isla8531
    @isla8531 3 года назад

    i’ve grown up on roller coasters with atleast an hour wait and it’s humbled me so much

  • @SteveAndAlexBuild
    @SteveAndAlexBuild 4 года назад

    B
    Great video as always Harry ! Loved all the Orlando Attractions you included . I hope you and Zoe are saving up for your first trip 👌🏼🧱👍🏼

    • @coasterbot
      @coasterbot  4 года назад +1

      Thank you! We will get to Florida eventually I promise! But we don't have any specific plans right now with everything going on

    • @SteveAndAlexBuild
      @SteveAndAlexBuild 4 года назад

      COASTER BOT It will be worth the wait 👌🏼🧱👍🏽

  • @panthro976
    @panthro976 4 года назад +3

    Really cool video didnt no about the wrist bands that allow you to wait in line while still walking around the park and I think the volcano bay method should be slowly added to other parks definitely seems like the best method.

    • @Aaron.Rants.Reviews
      @Aaron.Rants.Reviews 4 года назад +2

      I agree. The one issue with this is that the initial investment/development cost. Of course, one could go the Disney route and use an app, that way there's no need to invest in thousands of bracelets that might get lost or damaged.
      Then there's the question of whether it would be free for all guests or paid. Parks might be incentivized to charge for it to make more money, but I think if they made it free people might be more inclined to spend money on food and shops in the park, seeing as they have more time to walk around.

    • @olivaperez5339
      @olivaperez5339 4 года назад +1

      @@Aaron.Rants.Reviews this is very true. I live in a country that doesn't have decent international level theme park like universal or disneyland so the one day I was able to spend a full day in Hongkong Disneyland, me and my entirely family probably only ate one light snack and one light meal the entire stay.
      I would love to have spend more money on park food and try out the Disneyland Popcorn and famous mickey waffles but due to wanting to experience as much of the rides and parades as possible, we weren't able to set aside much time to buy food.
      The crowds were really bad at the time of our visit since it was during their Autumn Moon cake festival so a lot of locals were visiting since it is a holiday for them.

  • @chivano2958
    @chivano2958 4 года назад +14

    its insane that you spend 100 euro on a Disney park entrance just to wait 95% of the day

    • @NG-NeutralGood
      @NG-NeutralGood 4 года назад +3

      At least the queue has really good theming and a lot to look at unlike other parks like six flags.

    • @aswd45-mk14
      @aswd45-mk14 4 года назад

      Neutral Good the Disney quel are the best that I ever seen. It creat something to me.

    • @aswd45-mk14
      @aswd45-mk14 4 года назад +1

      Use the free past system. It really worth it. But, of course, you need to be organize and not having lazy foot. Note: I’m NOT accusing you from having lazy foot. It is just a statement, a reality that the free pas create.

    • @mattk.3645
      @mattk.3645 4 года назад

      The Walt Disney Company's attractions usually consist of walk-through portions during which the audience experiences the exposition and rising action in each narrative.

  • @gikkus_gungus
    @gikkus_gungus 4 года назад +2

    Yeah at yemen, rebals usally shorten the lines by bringing them to the express line. The ride is called "Fast Death"

  • @2Pi100
    @2Pi100 4 года назад

    My parents would plan our trips to the amusement parks to circumvent weekends, and Holidays. Most if not all of my Six Flags & other amusement park visits came on a Tuesday or Wednesday, during the quietest times of the year (usually the hottest/coldest, but we knew that.) It wouldn't stop us from whining about the occasional 30 minute wait, cause kids will be kids, but I'm very glad I had that luxury growing up lol

  • @MrGoat-yt9xr
    @MrGoat-yt9xr 4 года назад

    I love the videos. Thanks Coaster Bot!

    • @coasterbot
      @coasterbot  4 года назад +1

      Thank you, that means a lot :)

  • @blah7983
    @blah7983 4 года назад

    Universal Orlando tip;
    Get everyone to book a virtual line pass on their phones for hagrid and have everyone book it for a different time and for the number of people in your party. Typically they end up “cancelling” the virtual line pass for a few of the times and they give you a fast pass for almost any ride anytime that day. The fastpass works on hagrid too BTW. You could end up with a fast pass for pretty much every ride with a long line

  • @SavannahPhillipss
    @SavannahPhillipss 4 года назад

    9:49 I believe during the infamous smiler crash, the train with passengers stopped at a block section as the computers had detected a train on the section ahead. An engineer who didn’t know about the train ahead (it had been added without their knowledge) overrode the computer, hence the crash.

  • @jwingsofficial
    @jwingsofficial 4 года назад +1

    8:38 I am a Ride Operator at the Incredible Hulk Coaster. While 1920 riders can technically ride in an hour, it's actually more like 1,824 riders per hour. Likewise, HRRR's capacity is more than likely to be lower as well.

  • @randflam
    @randflam 2 года назад +1

    0:26 “Happier guests” Like he doesn’t even see the mother looking like she wants to kill somebody

  • @azi_yt
    @azi_yt 4 года назад +1

    Hey Harry, great video. A few notes though - all of the Big Thunder Mountains are crazy in that they allow two trains in one block (under circumstances). Another thing is that separate board and exit stations can be worse for capacity if it's only running one train, because then it effectively has to go through two stations, doubling the dispatch time.

    • @catprog
      @catprog 4 года назад

      Is it one block or two blocks called one?

  • @lilbreadedchicken7046
    @lilbreadedchicken7046 4 года назад

    At Canada’s wonderland on the ride The Guardian, you have 3 shitty options for where to store your stuff. You can either tell one of the people in your group to stay back and hold onto everyone’s stuff, or you can purchase a locker (it cost $15 for 30 mins last time I went in 2018) that’s located right beside the ride, and you can only use it for the duration of the ride so you have to pay extra just to ride The Guardian. My advice would be to temporarily leave the park with a stamp on your hand, put your stuff into your car, then you can go back and enjoy the guardian. It’s free to leave the park and come back, they stamp your hand so you can come right back in, and you can leave the park as many times that day you would like. And the guardian is not far from the entrance of the park, so it’s not a far walk at all. Considering they have regular bins at all the other rides I think they wanted to try something else out, but it’s not working very well cause I’ve seen a ton of people who just choose not to ride it because they don’t want to pay that much for a locker.

  • @lennsa8312
    @lennsa8312 4 года назад +6

    8:55 Where is this video taken? I searched for an hour now and cannot find it. The coaster in the back looks like a Gerstlauer Infinity Coaster. But I would have found the Location by now if it were a Gerstlauer. So, where is it?

    • @coasterbot
      @coasterbot  4 года назад +6

      It's Loke at Liseberg! The ride in the background is actually Helix, a Mack Rides multi-launch coaster. Though the track does look similar to Gerstlauer's!

    • @lennsa8312
      @lennsa8312 4 года назад +3

      @@coasterbot Thank you. You made my day (twice, if you also count the video).

    • @coasterbot
      @coasterbot  4 года назад +5

      No worries, thanks for watching :)

  • @HYDRAdude
    @HYDRAdude 4 года назад +12

    "Volcano Bay has no que line", lol you clearly haven't been there after 12 o'clock.

  • @DuskstarShine
    @DuskstarShine 4 года назад

    I love how talking about Alton towers, it shows part of Thorpe Park x3.
    Also, I thought perhaps que design would also be mentioned. It doesn't help with the time, but helps with making time pass quicker and keeping guests occupied. Like the complex design of Swarm at Thorpe park, and when more people are in the park, they have Tvs on you can watch to do with the rides theme (fake apocalyptic news report).
    Either way, pretty cool to find out how block sections work! I'd never heard of them till now

  • @wildcatcrossingonalog2131
    @wildcatcrossingonalog2131 4 года назад

    I remember going to universal to go on the hagrids motorbike... hours and hours of waiting... but the queue was amazing!

  • @mattk.3645
    @mattk.3645 4 года назад

    FastPass is always complimentary. "FastPass" is a trademark of The Walt Disney Company.
    The FastPass system manages demand at Disney attractions by issuing each guest a return time. He or she is, then, free to experience other attractions, shops, and restaurants in the area, instead of waiting in a lengthy queue.

  • @aliceleijen5400
    @aliceleijen5400 4 года назад +3

    my swedish ass: omg is that Valkyria?
    me a second later: OMG AND BALDER?

  • @stevenschiro1838
    @stevenschiro1838 4 года назад

    Having been to Six Flags, Knotts, Universal, and Disneyland... Disneyland really knows how to move people. The entire point of fastpass being free and existing is because when people are waiting in line, they arn't spending money.
    The most popular rides are all meant to move people and not have bottlenecks. Pirates and the Haunted Mansion and huge capacities. Space Mountain has so many trains on the track, the reason it breaks down is because people take too long, the station backs up, and they have to stop the ride.
    In the coaster parody for California Screamin', they make fun of all the brake runs, but there's a crazy number of long trains they can fit on that ride. You never wait long for it.
    Contrast that to Knotts, when the park is packed and they are still running only 1 train on Silver Bullet.

  • @mistyminnie5922
    @mistyminnie5922 4 года назад +1

    The explanation about block breaks makes me understand why the Bob has such an extremely long queue. The ride featured almost no tracks and the speed is determined by just gravity as you slide down.

  • @treinspottertygho9495
    @treinspottertygho9495 Год назад +1

    its funny how you said somewhere at 13:56 at your local theme park and then proceeds to show a clip of my local theme park like 20 or less minutes away from me

  • @FruitBowlsAreMyThing
    @FruitBowlsAreMyThing 4 года назад

    another fast pass system thats used here in the UK at least is a disabled fast pass, for example, my younger brother has quite severe autism and *REALLY* hates queues, so as long as we apply before the day and show proof of diagnoses, we can go on all the rides using fast pass at anytime, on any ride. some parks have restricted this a little bit though by saying we can only go on x number of 'big rides' during the day using fast pass, they check this using a stamp card and once all the spaces fill up then you have to go back to normal queue

  • @crazyt1483
    @crazyt1483 4 года назад

    So what is the best vertion on fast pass (excluding return for breakdown and ride access pass)
    1. Any time, any ride where with your ticket you just walk up and skip the queue.
    2. Book a slot where you go onto an app/to a kiosk where your given a slot to ride.
    3 queue on your way where you pick a ride and you have a count down till you can ride. You can go to that ride anytime after that count down.
    4 Queue as you ride. For this one you go up to the fastpass line then the attendant will put the time that you would have theoretically reached the front of the line on your card/account, you ride then will have to wait till the noted time before you can use it again

  • @thePsycoGeniusHybrid
    @thePsycoGeniusHybrid 4 года назад

    Single rider queues are great too, if you don’t care who you’re sitting next to you can go is a different, usually much shorter/quicker than the main queue and they’ll give you a seat when there’s an empty space in a row/car because of odd group numbers

  • @travisscott601
    @travisscott601 4 года назад +1

    Much of this was Liseberg in Sweden, Gothenburg. Mostly off Helix, Valkyria and Balder.

    • @coasterbot
      @coasterbot  4 года назад

      That's because Liseberg is awesome! :)

  • @YourEarlyGrave
    @YourEarlyGrave 4 года назад

    Why am I watching this at 3:30 AM on a work-night? Not sure, but I'm glad I did.

  • @Regular_Person_
    @Regular_Person_ 4 года назад

    One important and very subtle ride shortening idea that parks use was missed in this video. Parks always make sure that no ride entrance is near any ride exit. This ensures that there is a long walk needed to reach every ride. All the time used to walk to a ride is time not spent on a queue.
    The best part of this system is that although it has the effect of a queue, it doesn't feel like a queue.

  • @patrykseaman4106
    @patrykseaman4106 4 года назад

    Weird seeing the ride I used to work on in a video, also great video :)

    • @coasterbot
      @coasterbot  4 года назад

      What ride did you used to work? Thanks! :)

  • @early5326
    @early5326 4 года назад

    I was at a water park in Atlanta once and it was so slow that we were only able to go on 1 ride, which was a drop side. It wasn't a fairly big water park and some of the slides were closed off, but it took a few hours to get on 1 ride before they closed.

  • @theGhostWolfe
    @theGhostWolfe 4 года назад

    Virtual queuing is probably the answer that all the parks opening this month needed, but don’t want to pay to implement.

  • @subwayexpress465
    @subwayexpress465 3 года назад

    Most people on opening days of rides: *waits ages for the new ride*
    Me on opening days for the new ride: *rides other rides*

  • @IMVADER2
    @IMVADER2 4 года назад +1

    Some other interesting things of note with disney fast pass (specifically Disneyworld (the one in florida)), is that you can book your fast passes 30 days in advance of your visit, or 60 days if you stay on-property. You're limited up to 3 in advance, and once all 3 have been used up, you can pull open their app on your phone to book a new fast pass *one at a time,* and when that one runs out you can do so again and again. Essentially they're unlimited, and *you don't pay a cent* to do so! A great feature considering how pricey it is to go to Disneyworld
    And fun fact; there's a free fast pass for the Pirates of the Caribbean ride if you do the treasure map game around the park.

    • @coasterbot
      @coasterbot  4 года назад +1

      I think it can be a great system if you manage to take full advantage of it! :)

  • @lucianocortes3923
    @lucianocortes3923 2 года назад

    to add on to the boarding procedure bins, the yukon striker at canada's wonderland has a system where items are placed into bins hanging bins which then traverse on a conveyer belt over the ride station as the trains come in and out of the station
    as the cart before you comes in, you put your items in the bin
    as you board and traverse the course, the bins travel over the station, then finally as you exit the ride, your items are waiting for you on the opposite side
    there are probably many other coaster with a similar feature but this was the only coaster i've experienced that had this system

    • @coasterbot
      @coasterbot  2 года назад

      That's a really cool system!

  • @seriouslyyavi5293
    @seriouslyyavi5293 4 года назад

    I love what universal did with Volcano Bay and the the Tapu Tapu

  • @themchamburglar210
    @themchamburglar210 4 года назад

    Queuing theory was easily the most interesting business class I took. Mirrors, mirrors everywhere!

  • @benjamincasatimcintosh2918
    @benjamincasatimcintosh2918 4 года назад +1

    I once went to a Disney attraction on a Disney park, we were thinking about buying a fast pass but it turns out that the normal queue was faster haha

    • @coasterbot
      @coasterbot  4 года назад +1

      Wow that's interesting!

  • @Zazume_
    @Zazume_ 4 года назад

    If there is a Fast Pass, I'll buy it. I always feel kinda bad using them, considering that you almost always move right next to the main queue, where people are waiting for hours and see you skipping the entire thing, and also because you effectively slow down the main queue with those things. But I'm gonna be honest, I rate my own benefit in that regard higher. I'm paying 3x the price as the other guests to drastically improve my experience in the park. In my home park (Heide Park Soltau, which is shown in this video in some scenes actually), they work basically the same as in Six Flags. Little device given to you, you select the ride, and with the highest tier version, your are almost always instantly ready to go at least into the train station. At least, they only let a certain amount of people through the gate of the fast lane at a time. On most rides, only 2 fast lane people per train are permitted (so on every ride, there are still almost only people from the main queue, never is there a train entirely filled by people from the fast lane). I love using them, but I can perfectly understand when people dislike me for it.

  • @bt70a9
    @bt70a9 4 года назад +1

    If RUclips algorithms are listening, i don't need this 4 am in the morning, i need sleep.

    • @coasterbot
      @coasterbot  4 года назад

      Sadly they don't listen to our needs ha ha

  • @tobydorringtonarkle3491
    @tobydorringtonarkle3491 4 года назад

    At Disney Land Florida they have a form of Fastpass called the “Genie pass” which is an unlimited fast pass. You can use it when you want and as many times as you want. You can buy it you have to be there with Make A Wish. Universal also have a similar system

  • @alexwatp1704
    @alexwatp1704 4 года назад

    great video!

  • @aferdeath9320
    @aferdeath9320 4 года назад +2

    Omfg my family and I were at Universal and the Hagrid ride ended up having a wait time of like 300-380 minutes. They ended up not allowing anyone else in the line for a while XD
    We also got stuck in the middle of it for a bit the second time we rode it lmaooo

    • @Jeeves_0
      @Jeeves_0 4 года назад

      Why would you wait that long? Just go on a different ride.

  • @Stephenp503
    @Stephenp503 4 года назад

    A large problem with seat belts, is that sometimes they are impossible to unbuckle, mainly on Wildfire at SDC for me (and my 31 credits). That seatbelt is SO secure. It's like super glued to the restraint! The first time I rode it, I opened the buckle and tugged hard on the seatbelt to get off, but it wouldn't come out. It was my first roller coaster with OTSRs, so I didn't know what to do. The ride operator came and yanked up on the bar and let me out. The second time I rode it, I yanked up on the restraint many times, but that seat belt still wouldn't budge. That same operator came and freed me. I don't think she judged me too much, because I was eleven at the time. The third time I rode Wildfire, I was able to free myself after a few tries. Many other seatbelts were hard to take off, but Wildfire is at a completely different level. It still takes me a few tries of tugging on the restraint to unbuckle myself, which is probably because I'm weak.

  • @baconbitz7937
    @baconbitz7937 4 года назад

    Long queues are usually what I remember especially when the other people in the line are incredibly wasted. I remember on the line for the Tower of Terror when someone payed like 30 bucks for someone else’s beer. It was like 90° they were pretty fun to talk to.

    • @coasterbot
      @coasterbot  4 года назад

      Damn 30 bucks for a beer is expensive!

  • @squidwardo7074
    @squidwardo7074 4 года назад

    Oh man that Incredible Hulk Coaster was so great, so if you're in Disney World in Florida definitely give it a go

  • @cfrankbii9613
    @cfrankbii9613 4 года назад

    I was told a fun fact while working at a rival Disney theme park when I asked "didn't your version of fast pass used to be free?" From an executives mouth, "Yes, it used to be free, but Disney created the "fast pass" technology therefore owning a patent if you will on its design and functionality." So if anyone else wants a similar system they have to make it different. For example, it can't be free AND have return times. When the park I worked for pass was free and had return times there was supposedly a law suit threat. So the program was changed to an upcharge, no return times, and different tiers. Also making it a way for Disney to say, "look our fast pass is free."

    • @coasterbot
      @coasterbot  4 года назад +1

      Wow that's really interesting actually, thanks for sharing!

    • @cfrankbii9613
      @cfrankbii9613 4 года назад

      @@coasterbot no problem. I've tried to get confirmation, but I was told that it probably was fact and just one of the million battles that legal deals with that the public never heard about.

  • @zacg_
    @zacg_ 4 года назад

    Disney is the gold standard for minimizing times. And they have to be because they are so incredibly busy and some of their lines still end up being long despite their incredibly high throughput. Their dispatches are almost on the level of Europa-Park (with some things being even faster, such as Space Mountain in Disneyland.) And keeping your items with you is so much better, especially when there is a sealed pouch. I'm glad Steel Vengeance finally learned this lesson from Disney.
    Disney's biggest issue is the way FastPass+ works at Walt Disney World. It can make for a low stress day but it does mean that you have to plan your day down to the hour months ahead of time. And you have to stay on property in order to get the most high demand fastpasses.
    The other thing that Disney does well (generally, not always) is keeping the queue lines interesting. My biggest complaint about Cedar Point by far is that the queue lines are super boring. And I get it, Cedar Point is an amusement park and not a theme park so they aren't focused on theming. But theming isn't the only way to make queues interesting. I hate spending 8 hours of a park day standing in a queue that is just a series of switch backs on concrete. I think Cedar Point can do better. Even some Six Flags parks have better queues than Cedar Point.