My Macbook Pro M1 just took the latest update to macOS Monterey 12.6 day ago. tonight I heard the startup sound and no screen. found your post about my issue...Once I followed the steps, and ran the disk utility. All is fine with the disk. Great tutorial. Apple is usually good with their system update, unlike Windows. This is a first.
Great to hear that this resolved your issue. You are right. It is quite rare that it happens on Mac updates but when it does going into safe mode does tend to do the trick. So good to hear it worked.
same here its just happened now. Forced software update during the night and it woke me up blasting the fan on full. Hadn't heard the fan previosuly. I'm able to get in with an external monitor but everythings broken now. wont connect wifi, screen dead etc. Joke
You are very welcome! So glad that it helped you solve the problem! All the best with your thesis and thanks for checking out the video and commenting. Greatly appreciated.
Uhhh ... I tried every single step ... but you seem to forget that MacBooks with black screen cannot see the screen when booting up in "Safe Mode" because the screen is 100% black ... even if I connect to 2nd monitor, that monitor also does not display the screen. I've spent more than a week trouble shooting not only this black screen issue, but also huge vertical stripes down the screen of my M1 (Max) 16" MacBook Pro that has barely been used since I bought it last December. The screen suddenly went black and I wasted many hours doing every "Reset" suggestion under the sun, and when it comes back for a short time, it then goes black again, over and over. I phoned Apple, I have Apple Care ... their tech staff sound fairly clueless ... had to do my own online research and stumbled across a bunch of articles stating that a Class Action Lawsuit was launched last year against Apple for this exact same issue!!! It states that Apple has been knowingly suppressing this issue by erasing customers comments about this on Apple Forum. Apple is now Appealing this lawsuit. Apparently Apple has been making money hand over fist by charging people up to $850 (US) or more to "fix" the issue, only to have it re-emerge a few months later. This is unethical and downright dishonest. I'm thoroughly pissed off ... will contact Apple again (have already contacted them 2 times) ... but am waiting to first cool down a bit ... I want to be sure I'm in a clear state of mind when I speak to them to ask for either a full replacement (only if they've now permanently fixed the screen hardware issue) ... or else I'll ask for a full refund.
Hey there. Thanks for checking out the video. These steps are only helpful if it is a software related issue. If the video card or motherboard is at fault Apple should fix it or replace it for free under warranty. They are usually very obliging so don’t stress too much about it. I’m sure they will look after you.
@@Touchtechnologyreview ... If you are talking about black screen in 2022, you should at least include a few sentences about the ongoing issue related to what has been dubbed "FlexGate", which is an "extraordinarily fragile" (according to the Class Action Lawsuit) flex ribbon display cable that causes the screen to go completely black or to have thick vertical stripes down the entire screen, as I have experienced with my $6000 (Canadian dollar) fully spec'ed out M1 (Max) 16" MacBook Pro that has barely been used and I handle with care. Over the past few days, experiencing this issue ... and with Apple's phone support seeming clueless although they no doubt completely know about this continued, ongoing issue and are making money hand over fist charging customers whose warranty's have expired over $800 to replace the entire screen because of the way this flimsy ribbon display cable has been installed, it cannot simply be a replacement of the $6 cable ... the entire screen must be replaced!! In a video uploaded by iFixit from 2019, entitled: The Design Flaw Behind MacBook Pro's "Stage Light" Effect!" #Flexgate he shows the innards of the laptop, and explains that it's not only the flimsy ribbon display cable, but the way it's been wrapped around the display card that each time the laptop is opened it is pulled taut and rubs against the sharp edge of the card causing the screen to eventually fail (and go black or develop "stage lighting ... then progress to fully black screen ... or the vertical stripes, etc). I spent more than a week of my own time researching this issue because Apple Tech phone support are too unethical to openly admit to this issue, so they play dumb and if a customer doesn't have the motivation to research and troubleshoot this issue on their own, then they hand over their computer to Apple to be torn open and have a 'new' screen installed with the same flimsy display ribbon cable ... and according to the Class Action Law Suit, many customers, after doling out more than $800 for the so-called "fix", have the exact same problem re-occur a few months later! Yah ... I'm pissed ... was an Apple fan girl ... have been buying Mac devices since 2007 ... am usually the person to stick up for Apple in RUclips comments when people criticize Apple ... but knowing that Apple has known about this issue for several years, and according to iFixit and also mentioned in the Class Action Lawsuit, Apple has 'removed' posts about this issue on its Forum .... yeah ... that about sums it up.
@@galefraney It is such a shame when this type of thing happens as usually their products are so great. In terms of this issue I don't really know enough about it. However if it is a recurring issue I can only say that Apple should really stand by their products and fix the problem! This tutorial really is only for those experiencing the black screen due to issues software issues. This has happened to me only once over my 4 or 5 Macbook Pros and to a couple of friends and clients who I have assisted in restoring their Macs. Thankfully all times it has happened, One of these fixes has done the trick. As for this specific hardware issue, once again, it is going to be up to Apple to fix it and certainly I agree they should look after their loyal customers as a priority.
@@Lehanii ... I sent it in for service, Apple sent me a shipping box and the repair took about a week, with Apple Care and also still under the first year warranty. It's back up and seems to be running fine now.
Hi my macbook pro also have a same issue my mac is turning on but screen is not showing anything i went to the apple store but they said me to replace the screen and they tell me cost about something 650 dollars please tell me that it is necessary to replace the screen or there is any other solution please reply this ❤
Hello, I have a MacBook Pro 2016 with Touch Bar. If I start my computer I can hear the ‘Apple Start Song’ and I can activate my Caps Lock. But nothing more, my screen is totally black. I don’t see any Apple Logo , only black screen. I tried to boot from external disk , restart , do Shift + Start , do Command + Option , do Command + Option + P + R , do anything. Do you have any idea to me ? To restart my MacBook Pro please ?
Maybe it will help someone else. I have a MBP 15" (2014) with a black screen of death on it. The only way to fix it for me was to install the OpenCore legacy patcher and boot throw it. Disabling Thunderbolt by cmd didn't fix the issue, as well reassembling the motherboard and resetting SMC and PRAM. So yeah, I hope it helps someone as much as it helped me. P.S. You can set the timer to 0 to disable that select bootable drive menu, and OpenCore is open-source, so there's almost nothing to worry about.
I’m screaming, with excitement - my max is back, my baby is back - All, she needed was me to hold that start key for about 5 seconds and she was reset and now I am back online 🌺Thank you
my macbook pro starts prompts user name when I power on and enable voiceover on dark screen. It says "username", I enter, then it says "password", I enter and then there are 3 beeps and after a minute or so the external monitor shows and I am able to use computer normally BUT the laptop screen has never come back alive yet. I even upgraded from catalina to the latest monterey OS on dark screen and tried these steps but the laptop screen stays dark.
Question: I'm a little confused about Step #3: Do you press the power button once the device is already turned on? Or is the device off when you first press the power button? Please let me know if that doesn't make sense, and thank you!
@@aishabarryy Try unplugging from the power supply and hold down the power button for 5 seconds to power the unit down. Then try holding the power button again to power back on.
Hard to say for sure. However if you have tried all these steps and the screen is still black it would point to a hardware fault. Could be the video card or motherboard. So best to take it in to an Apple store for a diagnosis.
My mac Book air starts and the screen lights up (black light), sound are up but no image in screen but when connected to external moniter the external display shows up normally but main display is still black with back light on
Guys one methods works for me, I started the mac went to recovery mode then selected show all volumes, then run first aid for each part of volumes and then restart and its working normal for now…
Thank you! I was able to revive my MacBook Pro with this tutorial. I am still trying to understand why it happened. When it came back, the battery was completely drained. The odd part is I use the MacBook Pro plugged into the power outlet. It was a harrowing few minutes.
you gotta be kidding me, i did what you said at minute 3 and suddenly it tuned on right after the RESET SMC..... I even talked to apple on the phone for 1 hour and they could not help me, was already looking to buy a new device, i wanted to open it up but did not find the right screw driver,.... i need to backup my files at least.... thank you so much... I gotta say I love the way you marked the keys cause most youtubers they just say press the command option control shift button but don't actually show the keys , so one can press the wrong one without knowing for sure....
Lifesaver, i don t have apple stores in my country and i tried everything. For some reason the shift thing worked after trying it many times i started ro do the shift one compulsevly 😂…and it worked.
Thank you very much, Sir. Step 4 was instrumental in resolving my issue. I am currently utilizing a MacBook Pro 2017, and this was the initial occurrence of such an incident. Your assistance has been greatly appreciated.❤
Those final steps are if you are able to restore the screen from the previous steps. If the screen is still black after trying all those initial steps then it may be a hardware fault and you would then have to take it in to Apple to have a tech look at it.
On the last step number for I just wanna bring it to your attention that you said connect the power source, but you disconnected it. So I’m not sure if I should disconnect the power source on step number for as a video shows or connected as you stated.
Absolutely nothing is getting my Macbook to restart or turn off. The power button’s not a button, it’s a sensor. Command option PR no go, and there’s no eject button. There’s some key combo for restarting if it’s fail to wake… maybe? I think shift is involved? I cant find it though.
Not sure about a keyboard shortcut for restart. A Press and hold on the power button for 5-10 seconds is the only way I am aware of to force a restart.
@@Mag-hx9ywI am bringing it back to the place I bought it, thankfully my insurance isn’t up. I am still really annoyed though, it’s not normal to buy an expensive computer and have to deal with this bullshit. If they can’t fix this i am never buying a macbook again.😅
This might be a dumb question but if the screen is black how is anybody seeing what to do on the screen!? My screen is black and I can see it getting brighter and dimmer with the brightness. I even see three gray lines at the top of my screen when I power it on. I can see the action going on on my display bar…. But…..
If your screen is dim an none of these steps work which are designed to reset the Mac then it would indicate there is a hardware issue. So best to take it into Apple to have them check it out.
I downloaded bootcamp and now whenever I try to open anything that Mac has setup or any special keys it loads for a second then shuts down and keeps retrying, I can only hold option when booting up to switch discs
Resetting the SMC worked, thanks! I have a 2016 13inch Macbook Pro. There’s a crack on the area below the display, near where it says macbook pro. This and the computer showing its age & problems arising (dropping it a few times even with a case doesn’t help lmao) means I’ll need to upgrade soon. I would pay more for a durable laptop tbh. These other features that Apple & other laptop manufacturers focus on are somewhat superfluous
I can get the apple logo to pop up for a split second if I do the shift+opt thing if I turn it on after and open and close the lid while the start up sound is on. Why is this happening it’s annoying asf
I’m so confused. None of this has worked and nothing else has worked. My computer is 1.5 months old and I was out of town the days prior to it not working. 💀 literally what is my luck
If none of these steps have worked then its possible that there is some kind of hardware issue. You may need to take it into and Apple store and have them check.
What is the “black screen of death”? You didn’t define what it is. Mine can be revived by closing and reopening the laptop but the screen goes black again after about 5 seconds. Can’t start in Recovery mode. Don’t understand why 😭
It's just a term for the screen failure. It can be cause by many software issues which I address in the video. If you attempt all of these steps and it still fails then it points towards a hardware fault, which can happen and then you really have to take it in to Apple to have the techs check it out.
So when I was trying to do smc reset, I’ve plugged in my power source I’ve got the same settings as above. I’m starting to think it might be my graphics. Might need to get an external monitor 🤔
@@ffossip Yes if you can test with an external monitor that would help determine if it is the graphics card. Did you try the final step to boot up in safe mode?
@@ffossip See how you go once connecting to external monitor. But I would say that after trying all these things and not getting any response it must be a hardware issue. So you will most likely need to take it in to an Apple Repairer.
I stupidly didn't charge my laptop in a while because I hadn't needed. My battery died and now won't turn on at all. Plugging in doesn't do anything either. It doesn't respond to anything!!!
Sometimes when the battery goes completely flat it can take a ridiculously long time to start up. Even up to 10 minutes. Keep it in the charger for a bit and then try holding down the power button for 5-10 seconds and see if that works.
Step 3 worked like a charm. My Buddy has a 2 Mac book Pro's both about 7 yrs old now .1 had water spilled on the keyboard a few yrs back, chimes at start up but screen is black ( I suspect the Graphics card needs replaced) . The replacement was working great, then one day it just went black. I told him I would look at them both as he was going to use them for target practice 😳. I am Very Grateful, and so is he , that I found this video. When I watched the video I had gone threw 1, 2 & 4, I knew these hacks but I Never even knew about step 3! Upon trying this step it chimed 3 times and Low and Behold the Screen lit up asking for his Password. So tomorrow we see if it will indeed continue to work Fingers Crossed.
I was able to fix my sister’s macbook pro with this step: 3:03 thank you! Can you believe my sister paid an apple store to fix it and they told her to recycle and get a new one??!?!
Man... thanks alot.. my mac finally on by hitting the cmmnd optiond p and r.. all good as usual.. then time to CleanMyMac X working for certainly maintenance. 😉
These were a huge help. Thank you VERY much! I had to boot in safe mode and run first aid, step 5. Then I shut down completely. I’m letting it rest a bit before starting up again. Whew!!!!
My MacBook Pro 2017 screen flickers after long hours of use, and some times when I use graphic design software and streaming softwares or even playing RUclips videos or anything that has to do with media. Will these steps in the video help?
Can you answer how I can check my system preferences on my computer that won’t turn on how do I do that? How do I change settings for something that is broken? It’s just ridiculous. This is the worst thing I’ve ever seen didn’t help a bit
If you have no power at all and can't get past the first few steps then it would indicate a hardware fault. Consider taking it in to Apple to have a look.
@@Touchtechnologyreview so what happens is it turns on there's sound but no screen, ive done the brightness thing and all the key symbols and holding them down, the only way I can navigate is if I double click the power button and voice control turns on, I won't lie, its most likely an environmental thing, its really really dirty, it lives in an art studio, I. might just go get it a day at the spa
@@MsJasperr Have you have followed all steps including 02:00 Reset NV Ram or PRam 02:30 Reset SMC which does not require the screen to be visible just hold down the buttons shown in the video. If you did this and it still will not fire up then it may be a hardware issue. If it has been exposed to lots of dust etc it could need a good clean but best to take it in to Apple to have it look for hardware issues.
@@Touchtechnologyreview how could I have watched said video? this is what is so fucked about common sense. so many people don't have it, if I only have 1 device....say a MacBook (I don't have an iPhone, because I dont have that contact me, so my landline works and I have an old Nokia to occasionally text, I see that as a luxury, and ive got good money, but thats because I think social media is cancer, and if you need a phone for anything other than a phone call or text then its not a phone, its a computer and I only need 1 but the appleholes at apple won't include a manual in their packaging so where could I see these videos and read these instructions sans internet. im not gonna pre research something so that when it happens ill remember what to do
How the f am I going to do any of that if my screen is off 🤦🏾♂️
True
Its for general knowledge 😅😅
Connect it to an external monitor. You need an adapter thing with an HDMI.
😂😂😂
Hmm , did u even try ? Try step 4 ,
My Macbook Pro M1 just took the latest update to macOS Monterey 12.6 day ago. tonight I heard the startup sound and no screen. found your post about my issue...Once I followed the steps, and ran the disk utility. All is fine with the disk. Great tutorial. Apple is usually good with their system update, unlike Windows. This is a first.
Great to hear that this resolved your issue. You are right. It is quite rare that it happens on Mac updates but when it does going into safe mode does tend to do the trick. So good to hear it worked.
I don’t understand if you MacBook screens is dead how can you see the utility? 😅😅
Windows Updates might brick the Software. But I never heard of a Windows Update bricking an entire laptop
Thank you very much. Step 4 brought my Mac back to life. I thought I was going to have to get a new screen. Thank you.
Great to hear. Glad it worked for you. All the best.
same!!
Mines black but u can hear it turn on
None of this worked. It literally just suddenly went black while I was sitting there, no warning, did not drop it. Nothing. 1 year old MBP 14 inch M1.
Same here- it was so annoying
Same
@@playinjane8349did you resolve it?
Wtf same
same here its just happened now. Forced software update during the night and it woke me up blasting the fan on full. Hadn't heard the fan previosuly. I'm able to get in with an external monitor but everythings broken now. wont connect wifi, screen dead etc. Joke
Omg it worked! Did the shift, control, option and power button worked for me. Thank you!
Great, glad it worked!
Thank you!!!! Tip #5 i believe was the ticket for me. Im so grateful to you!!
Maaannnn thank you so much!!! I have a thesis assignment I’m working on and I thought I had lost all my documents! Thank you for this video!
You are very welcome! So glad that it helped you solve the problem! All the best with your thesis and thanks for checking out the video and commenting. Greatly appreciated.
Uhhh ... I tried every single step ... but you seem to forget that MacBooks with black screen cannot see the screen when booting up in "Safe Mode" because the screen is 100% black ... even if I connect to 2nd monitor, that monitor also does not display the screen. I've spent more than a week trouble shooting not only this black screen issue, but also huge vertical stripes down the screen of my M1 (Max) 16" MacBook Pro that has barely been used since I bought it last December. The screen suddenly went black and I wasted many hours doing every "Reset" suggestion under the sun, and when it comes back for a short time, it then goes black again, over and over.
I phoned Apple, I have Apple Care ... their tech staff sound fairly clueless ... had to do my own online research and stumbled across a bunch of articles stating that a Class Action Lawsuit was launched last year against Apple for this exact same issue!!! It states that Apple has been knowingly suppressing this issue by erasing customers comments about this on Apple Forum. Apple is now Appealing this lawsuit. Apparently Apple has been making money hand over fist by charging people up to $850 (US) or more to "fix" the issue, only to have it re-emerge a few months later. This is unethical and downright dishonest.
I'm thoroughly pissed off ... will contact Apple again (have already contacted them 2 times) ... but am waiting to first cool down a bit ... I want to be sure I'm in a clear state of mind when I speak to them to ask for either a full replacement (only if they've now permanently fixed the screen hardware issue) ... or else I'll ask for a full refund.
Hey there. Thanks for checking out the video.
These steps are only helpful if it is a software related issue. If the video card or motherboard is at fault Apple should fix it or replace it for free under warranty. They are usually very obliging so don’t stress too much about it. I’m sure they will look after you.
@@Touchtechnologyreview ... If you are talking about black screen in 2022, you should at least include a few sentences about the ongoing issue related to what has been dubbed "FlexGate", which is an "extraordinarily fragile" (according to the Class Action Lawsuit) flex ribbon display cable that causes the screen to go completely black or to have thick vertical stripes down the entire screen, as I have experienced with my $6000 (Canadian dollar) fully spec'ed out M1 (Max) 16" MacBook Pro that has barely been used and I handle with care.
Over the past few days, experiencing this issue ... and with Apple's phone support seeming clueless although they no doubt completely know about this continued, ongoing issue and are making money hand over fist charging customers whose warranty's have expired over $800 to replace the entire screen because of the way this flimsy ribbon display cable has been installed, it cannot simply be a replacement of the $6 cable ... the entire screen must be replaced!!
In a video uploaded by iFixit from 2019, entitled: The Design Flaw Behind MacBook Pro's "Stage Light" Effect!" #Flexgate he shows the innards of the laptop, and explains that it's not only the flimsy ribbon display cable, but the way it's been wrapped around the display card that each time the laptop is opened it is pulled taut and rubs against the sharp edge of the card causing the screen to eventually fail (and go black or develop "stage lighting ... then progress to fully black screen ... or the vertical stripes, etc).
I spent more than a week of my own time researching this issue because Apple Tech phone support are too unethical to openly admit to this issue, so they play dumb and if a customer doesn't have the motivation to research and troubleshoot this issue on their own, then they hand over their computer to Apple to be torn open and have a 'new' screen installed with the same flimsy display ribbon cable ... and according to the Class Action Law Suit, many customers, after doling out more than $800 for the so-called "fix", have the exact same problem re-occur a few months later! Yah ... I'm pissed ... was an Apple fan girl ... have been buying Mac devices since 2007 ... am usually the person to stick up for Apple in RUclips comments when people criticize Apple ... but knowing that Apple has known about this issue for several years, and according to iFixit and also mentioned in the Class Action Lawsuit, Apple has 'removed' posts about this issue on its Forum .... yeah ... that about sums it up.
@@galefraney It is such a shame when this type of thing happens as usually their products are so great. In terms of this issue I don't really know enough about it. However if it is a recurring issue I can only say that Apple should really stand by their products and fix the problem! This tutorial really is only for those experiencing the black screen due to issues software issues. This has happened to me only once over my 4 or 5 Macbook Pros and to a couple of friends and clients who I have assisted in restoring their Macs. Thankfully all times it has happened, One of these fixes has done the trick. As for this specific hardware issue, once again, it is going to be up to Apple to fix it and certainly I agree they should look after their loyal customers as a priority.
@@galefraney very interesting, sorry to hear and I will stay away from this model
@@Lehanii ... I sent it in for service, Apple sent me a shipping box and the repair took about a week, with Apple Care and also still under the first year warranty. It's back up and seems to be running fine now.
Thank you a zillion times😭😭😭. You just saved my life. I owe you a crate of beer
So glad the video was helpful! All good just your feedback and support of the channel is more than enough. Cheers!
thanks alot mate - was stuck WFH with loads of meetings and this got me out of a hole was resetting the nv ram worked for me
Great to hear that it helped out!
I followed your steps, it worked. Thank u so much.
Great to hear that. You are most welcome!
Hi my macbook pro also have a same issue my mac is turning on but screen is not showing anything i went to the apple store but they said me to replace the screen and they tell me cost about something 650 dollars please tell me that it is necessary to replace the screen or there is any other solution please reply this ❤
How do I know my mac is on if the buttons won't light up?
Hello, I have a MacBook Pro 2016 with Touch Bar. If I start my computer I can hear the ‘Apple Start Song’ and I can activate my Caps Lock. But nothing more, my screen is totally black. I don’t see any Apple Logo , only black screen.
I tried to boot from external disk , restart , do Shift + Start , do Command + Option , do Command + Option + P + R , do anything.
Do you have any idea to me ? To restart my MacBook Pro please ?
Maybe it will help someone else. I have a MBP 15" (2014) with a black screen of death on it. The only way to fix it for me was to install the OpenCore legacy patcher and boot throw it. Disabling Thunderbolt by cmd didn't fix the issue, as well reassembling the motherboard and resetting SMC and PRAM. So yeah, I hope it helps someone as much as it helped me. P.S. You can set the timer to 0 to disable that select bootable drive menu, and OpenCore is open-source, so there's almost nothing to worry about.
nothing worked for me :(
Spot on step 4 worked, thank you very much
Great to hear!
Step 4 worked - thank you!!
Great to hear that!
Wow saved us in the philippines with step 4! Bravo sir!
Great to hear it worked for you! All the best!
yayy it worked for me . I think like tip # 5
What’s not mentioned here: after doing all these steps and nothing, I updated the software. Display working again.
Saved me buying a new computer.
Good point a software update could also work.
You've helped me so much and I've got an MIT! haha always a student!!!!
Great to hear that! You are right about that. Always something new to learn!
The solutions offered by Apple are a mockery to users: The real failure is a hardware bug that affects a massive number of M1 devices onwards.
I’m screaming, with excitement - my max is back, my baby is back - All, she needed was me to hold that start key for about 5 seconds and she was reset and now I am back online 🌺Thank you
Great to hear that! You are most welcome.
Great advice very succinctly explained. Thanks so much!
Thanks. Greatly appreciated!
my macbook pro starts prompts user name when I power on and enable voiceover on dark screen. It says "username", I enter, then it says "password", I enter and then there are 3 beeps and after a minute or so the external monitor shows and I am able to use computer normally BUT the laptop screen has never come back alive yet. I even upgraded from catalina to the latest monterey OS on dark screen and tried these steps but the laptop screen stays dark.
This is my exact same issue! Did you ever solve it
Question: I'm a little confused about Step #3:
Do you press the power button once the device is already turned on?
Or is the device off when you first press the power button?
Please let me know if that doesn't make sense, and thank you!
I would suggest unplugging it first. then plug in the charger cable and hold down the button for around 5 seconds to force a restart.
@@Touchtechnologyreviewso do you start the step with the MacBook on or off?
@@aishabarryy Try unplugging from the power supply and hold down the power button for 5 seconds to power the unit down. Then try holding the power button again to power back on.
my computer sounds like it is booting up with steps 1,3 and 4 but it’s still a black screen. thoughts??
Hard to say for sure. However if you have tried all these steps and the screen is still black it would point to a hardware fault. Could be the video card or motherboard. So best to take it in to an Apple store for a diagnosis.
I followed all steps but none of these works. Makes me broke!!! 😢
Set 3 workers for me today. The black screen only comes up after I open the MacBook screen. Hopefully it resolved the issue for good 👍
Great, hope it behaves it self for you from now on. Usually does.
none of these steps worked for me, I still cannot see the apple logo when I power it on
If none of these work then it may be a hardware issue. Best to take it in to Apple to check it out.
My mac Book air starts and the screen lights up (black light), sound are up but no image in screen but when connected to external moniter the external display shows up normally but main display is still black with back light on
How you repear?
None of this works the screen is totally black all I hear is the chime
None of these steps work for me.
I can see the touch bar light up and the caps lock key light, but there is no apple logo or anything else.
I'm rlly 😟
If none of the steps work, it does point towards a possible hardware issue. Next step is to take it in to Apple and have them check over it.
@@Touchtechnologyreview Doing the same tmrq
same :( did you get it fixed?
@@VICTORIAGENISE nope
Guys one methods works for me, I started the mac went to recovery mode then selected show all volumes, then run first aid for each part of volumes and then restart and its working normal for now…
I’ve tried everything but my Mac still seems to have a black screen. Any other tips? 😢😢
Thank you so much on how to fix 😭 Step 4 worked so now I gotta get my mac checked😞
Great to hear, glad it worked for you.
Thank you! I was able to revive my MacBook Pro with this tutorial. I am still trying to understand why it happened. When it came back, the battery was completely drained. The odd part is I use the MacBook Pro plugged into the power outlet. It was a harrowing few minutes.
Glad it worked! Thanks for the feedback.
Same issue
you gotta be kidding me, i did what you said at minute 3 and suddenly it tuned on right after the RESET SMC..... I even talked to apple on the phone for 1 hour and they could not help me, was already looking to buy a new device, i wanted to open it up but did not find the right screw driver,.... i need to backup my files at least.... thank you so much... I gotta say I love the way you marked the keys cause most youtubers they just say press the command option control shift button but don't actually show the keys , so one can press the wrong one without knowing for sure....
That is great. Happy that it worked for you. Yeah I made a point of highlighting them as you say it is important to hit the exact keys mentioned. 👍
Lifesaver, i don t have apple stores in my country and i tried everything. For some reason the shift thing worked after trying it many times i started ro do the shift one compulsevly 😂…and it worked.
Great. Glad the video was helpful!
Thank you very much, Sir. Step 4 was instrumental in resolving my issue. I am currently utilizing a MacBook Pro 2017, and this was the initial occurrence of such an incident. Your assistance has been greatly appreciated.❤
Great to hear. Glad it worked for you. All the best!
I don’t understand how to complete the steps of “selecting” the choices on the screen such as “time machine” etc if my screen is black?
Those final steps are if you are able to restore the screen from the previous steps. If the screen is still black after trying all those initial steps then it may be a hardware fault and you would then have to take it in to Apple to have a tech look at it.
When I hold down shift and the power button it just goes to a page for resetting the password rather than the four options that appeared here.
Thank you so much
Shift+control+ option + power
Helped in my case
On the last step number for I just wanna bring it to your attention that you said connect the power source, but you disconnected it. So I’m not sure if I should disconnect the power source on step number for as a video shows or connected as you stated.
In step number 4 ideally you would shut down the computer then make sure it is connected to the power source then hit the keys mentioned.
Restart worked for me
Great to hear!
Absolutely nothing is getting my Macbook to restart or turn off. The power button’s not a button, it’s a sensor. Command option PR no go, and there’s no eject button. There’s some key combo for restarting if it’s fail to wake… maybe? I think shift is involved? I cant find it though.
Not sure about a keyboard shortcut for restart. A Press and hold on the power button for 5-10 seconds is the only way I am aware of to force a restart.
I didn’t even make my computer fall, i really angry right now
Mine too
How did your case end up? 🫶🏼
Same as mine as well.
@@Mag-hx9ywI am bringing it back to the place I bought it, thankfully my insurance isn’t up. I am still really annoyed though, it’s not normal to buy an expensive computer and have to deal with this bullshit. If they can’t fix this i am never buying a macbook again.😅
This might be a dumb question but if the screen is black how is anybody seeing what to do on the screen!? My screen is black and I can see it getting brighter and dimmer with the brightness. I even see three gray lines at the top of my screen when I power it on. I can see the action going on on my display bar…. But…..
If your screen is dim an none of these steps work which are designed to reset the Mac then it would indicate there is a hardware issue. So best to take it into Apple to have them check it out.
I downloaded bootcamp and now whenever I try to open anything that Mac has setup or any special keys it loads for a second then shuts down and keeps retrying, I can only hold option when booting up to switch discs
Control ,eject works 2024 black screen just pressed it together then it worked
Resetting the SMC worked, thanks! I have a 2016 13inch Macbook Pro. There’s a crack on the area below the display, near where it says macbook pro. This and the computer showing its age & problems arising (dropping it a few times even with a case doesn’t help lmao) means I’ll need to upgrade soon. I would pay more for a durable laptop tbh. These other features that Apple & other laptop manufacturers focus on are somewhat superfluous
Glad it worked for you.
the "boot into safe mode" work for me, after all the steps before doesn't work. Goodluck guys
I can get the apple logo to pop up for a split second if I do the shift+opt thing if I turn it on after and open and close the lid while the start up sound is on. Why is this happening it’s annoying asf
Flashed red before it goes back to black
I’m so confused. None of this has worked and nothing else has worked. My computer is 1.5 months old and I was out of town the days prior to it not working. 💀 literally what is my luck
If none of these steps have worked then its possible that there is some kind of hardware issue. You may need to take it into and Apple store and have them check.
What is the “black screen of death”? You didn’t define what it is. Mine can be revived by closing and reopening the laptop but the screen goes black again after about 5 seconds. Can’t start in Recovery mode. Don’t understand why 😭
It's just a term for the screen failure. It can be cause by many software issues which I address in the video. If you attempt all of these steps and it still fails then it points towards a hardware fault, which can happen and then you really have to take it in to Apple to have the techs check it out.
I havé à MacBook 2013 and thé screen get dark
None of these worked. Any tips? ;(
I did nvram reset there’s a boot up sound and everything lit up except my screen is still black (there’s backlight just black) 😭
So when I was trying to do smc reset, I’ve plugged in my power source I’ve got the same settings as above. I’m starting to think it might be my graphics. Might need to get an external monitor 🤔
@@ffossip Yes if you can test with an external monitor that would help determine if it is the graphics card. Did you try the final step to boot up in safe mode?
@@Touchtechnologyreview just tried safe mode but it doesn’t work. There isn’t even any sound or logo 🫤
@@ffossip See how you go once connecting to external monitor. But I would say that after trying all these things and not getting any response it must be a hardware issue. So you will most likely need to take it in to an Apple Repairer.
@@Touchtechnologyreview
I tried on HDMI. It’s mirroring on the tv and I see the display but my mac screen still black 😭😭 Help!!!
I stupidly didn't charge my laptop in a while because I hadn't needed. My battery died and now won't turn on at all. Plugging in doesn't do anything either. It doesn't respond to anything!!!
Sometimes when the battery goes completely flat it can take a ridiculously long time to start up. Even up to 10 minutes. Keep it in the charger for a bit and then try holding down the power button for 5-10 seconds and see if that works.
Step 3 worked like a charm. My Buddy has a 2 Mac book Pro's both about 7 yrs old now .1 had water spilled on the keyboard a few yrs back, chimes at start up but screen is black ( I suspect the Graphics card needs replaced) . The replacement was working great, then one day it just went black. I told him I would look at them both as he was going to use them for target practice 😳.
I am Very Grateful, and so is he , that I found this video. When I watched the video I had gone threw 1, 2 & 4, I knew these hacks but I Never even knew about step 3! Upon trying this step it chimed 3 times and Low and Behold the Screen lit up asking for his Password. So tomorrow we see if it will indeed continue to work Fingers Crossed.
Great to hear that it worked for you! Thanks for commenting and lettings us know.
same
@ravenswolf57 hey when he had that water spilled on it, how did you know you had to replace the graphics card?
Holy cow! Apple genius bar quoted new screen and Geek Squad did the same. Control-Option-P-R fixed it!
Great glad to hear it worked. Always worth trying these options before resorting to a hardware repair.
Worked! Thanks!
If you reset your SMC, the color on your charger adapter will change colors momentarily as a confirmation. Cheers!
You’re the best. I was crying, but i tested the step 3 and my screen starts working 🎉🎉🎉. Thanks a lot❤
Glad it helped
Thank u saved a lot of money and time.
Great to hear that!
Excellent restart by holding down start key .. had new uploads yesterday 👌👍👍
I used stretchresx and used 1080x1080 and now the screen is black I tried everything
Thanks! The method: option + cmd + R + P worked for me on my 2018 Pro 15inch with OS Sonoma.
Great to hear that it worked.
I’ve got a black screen and air is blowing out the back and has been for 12 hours none of these steps helped any ideas?
Not sure if you have powered it off and then tried all steps then perhaps there is a hardware issue. You may need to take it in to an Apple store.
Thank you so much, the 4th step worked 🥺❤️. I nearly lost it after a second blackout and thought I'd bought a fake 🤦🏽♀️
Thank you sooooooooo much. You helped me a lot. It helped with the keyword Reset
Glad it helped!
How am I gonna watch this video? My screen doesn't work !!!
My screen has been black with every step, not even the logo is turning on 😭
Worked for me thanks sir😊
You're welcome!
thanks bro u saved my friend life
#Madeshpec
You are most welcome!
I was able to fix my sister’s macbook pro with this step: 3:03 thank you! Can you believe my sister paid an apple store to fix it and they told her to recycle and get a new one??!?!
Great to hear you were able to fix it.
Thank you so much! Safe mode worked for me - super helpful
4th step worked!!! You da man!!!!
Great to hear!
I dont understand how so many of the things you say to do involve having the screen working and none of us have our screens working...
How can i do all your steps with my screen being BLACK !
Keep watching until you get to the the keyboard commands. These can be done with a blank screen.
Yeahhhhhh yeahhhhh u save the day brooo thank you so much now I can go shower and go work
Great to hear! Have a great day!
Man... thanks alot.. my mac finally on by hitting the cmmnd optiond p and r.. all good as usual.. then time to CleanMyMac X working for certainly maintenance. 😉
Great to hear!
These were a huge help. Thank you VERY much! I had to boot in safe mode and run first aid, step 5. Then I shut down completely. I’m letting it rest a bit before starting up again. Whew!!!!
Glad it helped!
My MacBook has stayed black throughout all of these steps…. Any tips?🙃🙃
if you have tried all these steps and it still didn't work then you may have to take it in to an Apple store for them to check for hardware faults.
I tried all of the but I think the one that works the best is #3! Thank you so much 😭😭😭
Glad it helped!
you saved my life. i’m currently wedding planning & had the lovely screen of death. step 4 was the only thing that worked for me
Glad it worked out for you!
None of the steps worked 😢
Thank you so much!! It worked on step 3, right when I had lost all my hopes. 🙏🏼
Glad it worked for you! All the best!
Your videos wouldn't suck as much if you didn't talk so much and get to the problem that somebody is trying to fix.
My MacBook Pro 2017 screen flickers after long hours of use, and some times when I use graphic design software and streaming softwares or even playing RUclips videos or anything that has to do with media. Will these steps in the video help?
I did 5 and my fan went on with my Mac sound at startup but still black screen
If there is no response after all that it may be a hardware fault. Suggest taking it in to Apple to have them check it out.
Cool I’m going to throw my MacBook m3 and see if this works 🤞🏽
Thank you so much.
Step 4 worked for me!
Great to hear!
Step 3 worked, thanks. I literally just subbed
Awesome. So glad to hear it worked for you! Thanks for the sub too. Cheers!
Is anyone having the issue of where the logo doesnt even show up. The screen just glows a bit from being turned on then nothing else.
Exactlyyyyy dude
For me sometimes it just makes the *Dunnnn* sound and the screeb just stays black
Can you answer how I can check my system preferences on my computer that won’t turn on how do I do that? How do I change settings for something that is broken? It’s just ridiculous. This is the worst thing I’ve ever seen didn’t help a bit
If you have no power at all and can't get past the first few steps then it would indicate a hardware fault. Consider taking it in to Apple to have a look.
@@Touchtechnologyreview so what happens is it turns on there's sound but no screen, ive done the brightness thing and all the key symbols and holding them down, the only way I can navigate is if I double click the power button and voice control turns on, I won't lie, its most likely an environmental thing, its really really dirty, it lives in an art studio, I. might just go get it a day at the spa
@@MsJasperr Have you have followed all steps including 02:00 Reset NV Ram or PRam
02:30 Reset SMC which does not require the screen to be visible just hold down the buttons shown in the video. If you did this and it still will not fire up then it may be a hardware issue. If it has been exposed to lots of dust etc it could need a good clean but best to take it in to Apple to have it look for hardware issues.
@@Touchtechnologyreview how could I have watched said video? this is what is so fucked about common sense. so many people don't have it, if I only have 1 device....say a MacBook (I don't have an iPhone, because I dont have that contact me, so my landline works and I have an old Nokia to occasionally text, I see that as a luxury, and ive got good money, but thats because I think social media is cancer, and if you need a phone for anything other than a phone call or text then its not a phone, its a computer and I only need 1 but the appleholes at apple won't include a manual in their packaging so where could I see these videos and read these instructions sans internet. im not gonna pre research something so that when it happens ill remember what to do
Thank you 😩 Step #4 worked and my screen went black after I updated it. So thanks for this
Great to hear that it worked!
Step #3… saved my life lol!! Thank you man you’re amazing 🙌🏾❤️💯
Great to hear it worked for you. All the best!