Dodge Doordash Deactivation: Better Safe than Sorry
HTML-код
- Опубликовано: 2 янв 2024
- We're diving into the nitty-gritty of Doordash's lateness deactivation policy. Worried about getting the boot for being fashionably late too many times? I GOT YOU!!!
Clicking the links below helps us continue creating content.
Let’s Start Making Money Your Way: Sign Up & Start Working Today
door-dash.5vju.net/LP0jZY
Top 5 Essential Items Every Doordash Driver Needs
www.amazon.com/shop/doordashd...
Have a question or something you want to talk about? Let’s Chat!! Email me at
doordashstories@gmail.com
Doordash Diaries on Instagram
/ 1doordashdiaries
Doordash Diaries on Twitter
/ _dddiaries
Doordash Diaries on Facebook
/ doordash-diaries-10794...
NET VERIFIED (FORMERLY T3D Money Tracker)
Track Income | Track Expenses | Find Avg Per Order
Watch the Video for More Information: • Doordash Driver: The E...
Official DoorDash Diaries Apparel
tripledeez.ecwid.com/
**************************************************************************************
Gently Used Phones at a Great Price: Try Swappa.com
bit.ly/swappakoup
The Dash Bag Song
• Video
Zenni
bit.ly/2ZBeLQk
Doordash | Doordash Tips | Doordash Driver | Door Dash | Bentley Koup 
Развлечения
Two years dashing 12K deliveries completed no violations. AR 83 CR 99 On time 98 Customer rating 4.95. Deactivated for marking a store closed ( both doors locked closed signs displayed photo submitted) . Appeal denied. Lawsuit pending
The lawsuit isn’t going anywhere bud. No lawyer will even bother taking the case. Move on to the next income source
@@joebillage3578class action lawsuits have been filed against DD. You can join those. Good luck to everyone involved with this truly horrible company
Try a class action lawsuit
@@joebillage3578that makes sense sounds like big corporate screwed over a guy and your advocating just to not fight back?
@@alivefiremedia3535 I’m being realistic. As an independent contractor you won’t gain any traction. It’s not like he was employed. They can stop giving him contracts at any time for any reason
All I can say is is if the food is not ready on time within a 5-minute time frame you should automatically send out a text letting the customer know that it's still being prepared and also you can also click on the order at the bottom that says tell us what's happening that saves you a lot of times
Google maps is horrible about not knowing about road construction/closures.
DD also doesn’t take weather into account EVER! 🥵
Or traffic jams! I got a late violation once due to that, dasher needs to fix its glitches!
In some areas it's worse than that. There are two 'roads' I know of that maps will tell you to take which are not public roads; both are barely/maybe one lane dirt tracks, one has always privately owned and closed so far as I know, the other has a gate and was apparently once open to the public in some capacity but was closed long ago . Even if they were public maps seems to prefer them to proper two lane streets. There's also an address with a farmhouse and fields right next to the freeway, which has to be accessed from the exit about 2 miles in one direction or the other one maybe 6 in the other direction. But somehow maps thinks you can access it directly from the freeway.
@@mimi-lg8lo does anyone know why they started this in the first place? Began during height of pandemic. Often wonder how folks in places like downtown Chicago manage this when quite often you have to park up to three blocks away from pickup or dropoff locations.
This is a huge flaw within Doordashes system. There are way too many justifiable reasons why a dasher may be late. I’m kind of happy they deactivated me, now I can go and get a real job 😕.
You should mention to make sure to hit the "food still being prepared button" or "food not started" button when restaurants make you wait. I forgot to do that once and got a contract violation because DoorDash didn't know why I was late.
I make sure I do this every time I get to a store.
It's not worth the trouble where I dash they send 2.50 to 4.50 orders!! WHO CAN OPEN THEIR CAR DOOR FOR THAT!! DOORDASH is headed for BAD TIMES!!
I like door dash I make decent money for a side hussle job if the restaurant is taking to long when they ask if you want to cancel do it
There’s major issues with this. 1) Google says there’s no construction in areas where I dash when clearly there is. It’s been that way for weeks. 2) I’ve had connectivity issues in some of spotty reception areas so dropping stuff off looks late when it isn’t or Google doesn’t know where I am and I miss a turn 3) Google isn’t up to date on accidents 4) There doesn’t appear to be a way to reroute manually if there is an accident or heavy traffic 5) I’ve had instances where restaurants aren’t taking orders because of internet down yet DoorDash is allowing orders through or restaurants aren’t receiving orders outright
Point is there’s a lot of reasons why a Dasher may be “late” and if the app can’t give us options to dispute for things like accidents than we’re all gonna get violations and possibly deactivated.
For me, if there are issues like trains causing delays, traffic, and other stuff, before I hit arrived at store, I will press the question mark and select issues with store address, and then report the reason for the delay (even if it's typing in other reasons). Been a few months since my last violation as a result. For that I would get a violation about once every 2 months or so.
We should all go on a strile for a day or more and not accept any dashes until they make clear that we don't get deactivated easily and actually review appeals and make an honorable judgment
Doordash deactivated me 2 days ago with No Reason provided. Appeal in process. Their whole deactivation policy is a black cloud of shame. Doordash needs to respect the drivers. Period. It's definitely time to take action and fix all that is broken with the Doordash Platform!
@eleeniadavis ???
Same here a week ago 😢I'm trying to find out why
@@Organicallyblunt class action they steal tips by lowering base pays all base pays should be based on mileage
@@paulricks9385 Agreed 🤝
@@paulricks9385Agreeeeeed 10000000%!!! I’ve been saying this since I first started over a year and a half ago! It’s ridiculous that they can do that. They should pay per mile AND allow us to keep our tips! It’s unfair that they pay $4 to $5 or more for a not tip delivery that’s 8-12 miles and then drop it to $2 base pay for one that has a $3/$4/$5 tip for the same mileage. How is that not taking our pay?! It’s not right and it gets under my skin. It always has..
It gets harder to survive in the world knowing that innocent people are losing their jobs over allegations while someone who commits an actual crime on camera is allowed to continue making a living.
What kind of allegations are you getting?
@@christinabutterfield1801 I mean people in general who get punished for less while those who have enablers get away with so much worse.
Its been fun but I'm over all these gigs. Thank you for all this great content over the years, really appreciate everything you did
Thanks fam. I wish you the best moving forward 🙏🏾
@@DoordashDiaries 🙏🏽
I had an idiot that insisted that i broke the seal on his bag and "what did i do to his food". Of course i did nothing but got a 1 star rating, dropping me down quite a bit. When i worked for Shipt you could dispute these awful people.
I had issue with customer the other a day that gave me a 1 star. I called support and explained the issue and they removed the 1 star, while on the phone with them. Only took 20 mins. I have done this before about 6 months ago and same result, 1 star was removed. I do have VIP support because of high stats, so not sure if regular support will do this. But I always call if I have issues, so it is documented, and they usually sort things out for me. If you get a support agent that does not help, then call again until you get one that will.
If doordash worries about you being late and being safe then why do they send you orders while you are driving?
I live in south west Virginia and back roads and deer are a part of life..
Doordash sucks at that. Safety.. please.. its.. hurry the hell up and make that trip..
My report card for doordash keeps going up by 2....... with this method I went from 80%to 96%with in a small amount of deliveryz ...u helped with this ...I watched some of ur video's and now ....I'm a pro ...I'm in NYC....
When I first started, the gps gave directions around a one way street thru a zone that led to a ferry dock. I was marked as late and challenged it. They looked into it and found out that yup, ferry dock. I was lucky enough to get a ferry worker that got me out. But I was still late. They removed it
many times the app will give a unrealistic time to deliver to customer, impossible to drive that fast or the app will not adjust long restaurant waits even if give feedback what's going on it affect our on-time delivery ratings frustrating.
I was a Platinum Dasher with a 4.86 customer rating, 97% acceptance rate, 100% completion rate, and a 90% on time rating and over 3000 deliveries.
I was recently deactivated for being late twice due to events out of my control. I even provided proof that traffic was horrible near my drop off which my gps gave an estimate of 50 minutes to go 1.2 miles. I got there in 30 minutes and DoorDash still deactivated me.
It was a complete slap in the face and they did not accept my appeal.
My stats were also like that with about the same amount of deliveries, been doing every Damm day for a little more than a year. 8-10 hours a day, only day I took off was Christmas and they still deactivated me, for what, who the heck knows
@@sharibryer2655 That’s ridiculous. We need to sue.
Not to fear because you can be late by a few minutes and nothing will happen just don't be over 10 minutes late or later
Thanks for the tips!
I forgot to even look at when I was supposed to be somewhere, for the first few orders, when I first started.
Thanks Bentley! ❤ Dashing! 🚗
Logic should dictate that time is money so why would you be late if it was in your own control? lol
Not to argue, but multi-apping can affect this. Not saying people should or should not multi-app (I don't), but it could affect a Dasher's ability to fulfill time constraints.
So I get a lot of orders to deliver to an area where there is no cell phone reception specifically Santa Cruz mountains in California . I drop off the order if it's 6 miles into the mountains . I will get the order there on time but can't confirm it for 10 to 15 minutes when I get back in cell phone service area. Should I stop taking these orders into the mountains???
I wouldn't take those orders just because it's not worth risking deactivation.
I'm from ohio and I actually drove to santa cruz Boardwalk and I was driving so slow because I was scared of the traffic patterns so I understand what you're talking about. I was following somebody who lived in Sacramento up there and I was driving so slow they left me but I had g. P Yes
Those orders usually pay pretty good
@@bryancoxson7856 it does seem as though DD has cracked down on a few things in more recent times, especially since pandemic. But why?
I’ve had DD send me orders as or after passing an exit several times. How they expect me to pick up in 6 min when I’m on the eway & the next exit is 2 miles down the road 😢
Facts!!
They do it all the time.
That or just in general pass on left side and oing and your in the far right.
I've worked for UberEats for 5 years, and they put my account on hold because of some BS background. I've done well over 17k deliveries, i was a DIAMOND DRIVER....and they do me like this.
Im bringing my talents to doordash.
The problem with the delivery time adjustment when its not the Dasher's fault, is that even when the app and Google Maps adjusts the time, in the backend, it is not changed. And if the On Time rating worked, as it used to, because now its just off, your On Time performance would drop.
I know, because a supprt agent stayed on the phone with me once, and actually witnessed it happen to me.
I still schedule and turn it on. But the orders are so ridiculous i spend more time on pause to avoid getting hit with the same order to decline 3 times. Other platforms out perform dd all the time now. Pretty soon im thinking ill stop scheduling scheduling.
I received a dash that had me 13 minutes late as soon as I accepted it, and I called door dash to help cancel it so I would not get a violation, but the lady said it was nothing she could do, since I had not started going to pick up the food, so I had to cancel it myself and it dropped my completion rating. I have so many issues with the app glitching until I just feel like screaming sometimes.
If you get the order and it’s already late…it won’t go against you.
Honestly, I won't be taking orders under $15 again. Thank you everyone here that helped me I now get larger orders. and my first orders today were around $400 for two trips. orders are now coming in bulk finally said no to low orders.
I have had 2 contract violations for being late, because the GPS pin was in the wrong location, several miles away. I contacted support, and they say not to worry. Since i notified them of the issue, i wouldn't get a contract violation. Well, guess what...i did! Both times! Each one came off after 100 deliveries.
Thats because the algorithm, marked you late even though support told you wouldn't get a CV . Algorithm works independent of customer support. In these cases I call support again and tell them what happened as they should have documentation of your previous call. Also when I appeal I tell them that I called support and they told me not to worry about it. They will check if you did and usually will remove the CV in a few days.
@vikings7683 I totally agree but I can honestly tell you that both times it happened to me a I called them back. Nothing ever got resolved, and it stayed on there for a 100 deliveries. After a while, you find out that you're losing more time and money by talking to support than just dealing with it.
@@Steelin2011 I usually call them on my off time and just put them on speaker phone while watching a movie or eating. No time really wasted.
But yeah they come off after 100 deliveries. CV's not really a big thing to worry about, unless you were rude or threatened a customer/restaurant employee.
I find most people that say they get deactivated for no reason, actually had a reason they were deactivated, if you press for more info on them. They just like playing the victim. lol
But knock on wood, every issue I have had has been resolved. This includes a few low 1 and 2 star ratings and 2 CV's. Both CV's were removed within and hr. Guess I'm lucky? lol
@vikings7683 that is great if you have that much free time. I dont have that luxury. I have goals to meet and things to do.
@@Steelin2011 I definitely don't have much free time myself, always doing something. But I can multitask, each call never took more than 20 or 30 mins. I just don't want to lose any opportunities to make money. So I always make sure to cover my azz. 😉
I moved from a small town to a large city. In the time I was dashing in the small town I had one no delivery issue, the food was delivered. Now in the large city I have had 4 no delivery complaints. All the deliveries were made. I hate that I am guilty until proven innocent. There needs to be a better way to verify delivery. There so needs to be consequences for the lying.liar customers.
I take pictures of everything. I use a timestamp app. I take pictures of everything even if it doesn't require it
I got one that I have no memory of that makes zero sense. It seems impossible. Has anyone had a glitch like that? I disputed it but never got a response. All my ratings are still high, but it’s very annoying that I haven’t gotten a proper explanation.
Let me tell you what I've noticed.
I'm in a very rural area, so longer dashes are a norm. This is not a problem. Here is what is.
When I'm in town the speed limits are posted and correct. 35,40,45 mph, however. Let's say it shows I have 4 minutes to get to the restaurant. If I speed up by 5 miles an hour. MY TIMER SPEEDS UP AS WELL. If I maintain the speed limit posted. I have YET reach the restaurant by the listed time. The timer always goes to 0. 1/4 of a mile away!!! This is just the beginning.
Now let's assume that everything goes right ( ha,ha,ha) and you make it out of the store in 5 minutes.
As I hit the rural roads in most counties they are posted the same as the numbers above...BUT Google maps has it as 45,55,65!!! I DARE any Door Dash leader to join me in my VW Passat turbo diesel on these mountainous roads at those speeds. Having said that, I'm usually there 2 or 3 minutes after the timer 0's.
My current on time rate is 92%.
Door Dash has me in the green. But for how long?
The red card has bit me in the butt a few times as well. I'm actually thinking about finding out how to drop that part of the program.
The long and short of it is. I'll do my best, if it's not good enough then as Jay Z says " On to the next one"
To drop shopping/red card orders, hit the 3 lines upper left and scroll down to red card. Mark Red card lost or stolen. Bam no more shopping/red card orders.
You may also have the option to just toggle them off. Hit 3 lines upper left and scroll down to settings and click it, you should now see "Dasher preferences" at the top, click that. If you do not see a button to toggle off shopping orders , follow my previous steps, and just mark card lost/stolen.
What happens if you get a door dash and the Restraunt’s closed such as early in morning and you report it as closed. And then they still have to review it.
I don't even play with this if I know I'm going to be late or closing in on that 10 minute mark I go ahead and drop the delivery id rather take a hit on my completion score that being late to the store.
Years as a dasher and I was deactivated because checkr has an old email yet there is no number to said company to correct this wth.
You can only contact them online
Its not ok to be late. But they dont care of the food comes out late or if the customer takes to long to come down to grab the food.
How does Dasher get deactivated and back on the platform as many times they want. I don’t think it just for other drivers to continue to dash why they been deactivated three or four times. What can it be done to solve this problem?
Brah please do a video about the app crashing and rather is by accident or on purpose by DD.
i'm in Los Angeles top Dasher 5.0 rating ober 5000 deliveries late because I was stuck in a parking garage getting to the order I was deactivated please explain VIP customer service said the reason was time never been late before
DD truly doesn't care. They took my top dasher away because I didn't do 10 red card orders for the month....yet, I was never given the orders and I'm around those places daily dashing 🙄
I never thought there was a red card requirement for TD. Have always thought it to be 70% AR, 4.7 customer rating and 100 deliveries the previous month. I haven't taken red card s & d deliveries for the past few months yet still made TD for this month,.
That is not a requirement for TD. You must have 100 deliveries by the last day of every month in order to qualify for the month..... along with your other ratings.
@@brianbeecher3084 It's not. In certain markets if you complete enough shop and deliver orders in a week you can dash now whenever you want. It's not top dasher.
@@CollegemomLynn It's what DD CS told me so 🤷♀️
@brianbeecher3084 Same with a few friends of mine. I was under the assumption ratings just had to be up and 100 delivered...but dd csr told me I didn't have it cause I didn't get 10 red card orders for the month....
Somebody get Katt Williams to expose Doordash while he is at it!
I got a contract violation for the merchant taking forever to complete the order and made me extremely late. I disputed it and it says it's under review. Do they actually review them or do they just let them drop off after 100 deliveries? I even contacted support to let them know and they assured me I would not get a contract violation for this.
Usually just after 100...I normally have at least one if not two at a time.
There directions have been off these lasts few months!
Painstakingly so 😫😫
I was told by support that there is no penalty for being late
The thing that makes me worried about this, is my app hasn’t had the the option for me to rate if a restaurant is falling behind, and the ability for me to give feedback on how the order went once I hit delivered for a year now. I used this religiously to ensure I didn’t get dinged for being late, gps issues, etc. I don’t know about this. I’ve updated app, install/reinstall. I’m seeing people say they’re able to still mark but I haven’t had that in forever. Has anyone else experienced this?
They changed the options. While on order hit the question mark in upper left and you should see. Store issue , driver issue.
If you still so not see it, first log out of app. Then go into your phone settings and scroll down to DD app and click storage. When there delete cache and clear data. Next uninstall app, and power phone completely off for about 3 mins. Do this by holding power button until you get the option to power off or restart. After you restart go and Download app again, and sign in. This should completely reset the DD app.
Also I recommend resetting your phones network . Go into phone settings and in search bar at top type " Reset network settings" click it , scroll down and it gives you 4 reset options. You only want the "reset network" option. click it and then restart phone.
Hope this helps.
That’s crazy if we’re taking that kinda of risk now we should get paid for long waits 🧐
How do you find out "why" you got deactivated?
2 weeks ago I dashed in the morning, dash ended, then 2 hrs later hit DASH NOW and it went to a DEACTIVATION screen and I was totally confused as to why. I filled out the info to combat it, then 2 days later recieved an email stating my deactivation will stand due to contract violation.....
I'm curious as to know what I violated?
Just got same treatment..have no clue it says deactivated for violating policy but I've been a top dasher 3years and over 4000 deliveries n they tell me on phone look at me email..which says not completing orders..ummm never not completed any orders so it's like WTH?? I appealed and still they won't reactivate but telling me I did something I didn't do
I got deactivated today. I haven't been late in a long time, but there is no explanation, just poof
you do, or at least should, have appeal rights unless it was for low completion rate. What we really need is a local liaison for the area we work in whom we can talk to should serious problems arrive. An algorithm can't possibly determined if there is lousy weather in our area. At least I don't think so.
@@brianbeecher3084 it also can't tell when you are stuck in traffic, construction or there is a road closed
@@sharibryer2655 or a long freight train you might have to detour around.
Doordash is headed for trouble!! Drivers losing interest due to LOW PAY!!2 YEAR DASHER 3 THOUSAND DELIVERIES.I rarely cut it on anymore.
I have one restaurant that is a good pay . But they take forever. How do i Keep from getting a late result but still take their orders.
You won’t get a violation from the restaurant taking too long
That statement is absolutely untrue Bentley.
Please see this. Hey brother. I been a dasher over 3yrs. And got deactivated for having to cancel a double order because my car broke down. It put me u see the brand new 90% minimum completion rate, as I was already doing wayyy better bc it use to be at 82%. I then paid 435$ to fix my car at the shop. I sent the receipt to doordash in my appeal with no response. I have lost thousands of dollars and am out of a job. I need my job back. Please if you know ANYBODY who can help me. I will be sure to keep it above 90%. And be very thankful for the help man. Please see this
My acceptance rate is still at 50%. They haven't done anything if you're a decent driver they won't mess with you
F_ck doordash...if i woulda known i was gonna get deactivated over some bs...i woulda took the food home...let them eat that cost...atleast ive earned the deactivation then😂...but after hearing all the stories of how ppl got deactivated for lil or next to nothing..and appeals being denied ..its clear to me they view all there dashers as disposable waste & easily replaced...explains why its so easy to get on with minimal requirements.
Fuk DD if I get a banger Instacart they’re gonna wait idc if I get cancelled…. Orders have been trash for months in my market
Sounds like instacart pays more but may be less consistent. I still wouldn’t chance it 🤷🏾♂️ that’s just me
Door dash gps is shit word they always send me the long way
Dd is so jacked up. Greedy,
It’s simple do your job. You expect an order finish it don’t cancel it. Once you get the order go straight to the customer smile l. They have gps they know if you are making other stops. As soon as you click got order that’s when you they track you. There is no conspiracy that DD deactivate people randomly or if you are a couple mins late one time. They need reliable drivers plain and simple
the vast majority of the time lateness is due to something that is beyond your control. But sadly the algorithm must be set up to automatically issue a CV regardless. Even from day one I always made every attempt to notify customer if lateness might occur. And, most of the time, they handled it better than I did. There is a much better way to handle this though, and that would be to have a prompt come up into which we can designate a reason for lateness. Most common are the Big Three of weather, traffic and construction. Guess we can also refer to these as the unholy trinity.
@@brianbeecher3084 I had friends who worked support and they told me what exactly they look for. As soon as you accept a order the gps is on so go right to the store. You check in dint leave wait fir the order. When you select got order go right to the house no stops. They dint look to deactivate
Bs- I've lived in my community for 25yrs as an adult driver - I deliver for DD and my on time rating is 90% - I've documented my drive and delivery times and am always early yet I'm at 90% - I break the traffic laws and know all the side roads and congested intersections - it's not possible to deliver any faster - DD ratings and violations are manipulative and vary from driver to driver - basically a algorithm keeping you on your toes even when you're providing excellent service -
If only it was that simple
@robbiesmith3840
I'm on a motorcycle and always get to the customer earlier than expected but my on time is always at 90% 🤷🏾♂️
Doordash is one of the worst driver apps! Uber eats is much better!
I don't f with door dash. Mfs stole my drink. Customer service told me to call restaurant for refund.... They need to make it to where you tip after your delivery. I'm gonna stop tipping card and just tip cash once I get all my food and it's correct.
Why are you even still doing DD? There's NO money doing DD anymore! You make far more money from your RUclips channel here. Its obvious You just portray still doing DD to post content to keep that YOU TUBE money coming in with all your subs!
You running your mouth about things you assume. Your strategy with dd don’t work that’s why you can’t make no money. Change your attitude and strategy and watch your pocket not mine.
Last yr they deactivated me claiming I violated their tos by sharing my info with another acct which is absolutely BS, and after a couple of appeals NO LUCK, they probably got severely butt hurt bcuz I wasn't taking their shitty ass $2 delivery 15+ miles outside of my delivery area, then in order to get another delivery I have to drive back to my area (15 mi return trip) burning up gas I'm not getting paid for, do that about 10 times a day and that's at least 150 miles of gas myself and other drivers aren't getting paid for and for what, $2, for those who don't know, dd also charges customers more for the food than the restaurant does and that's not including any fees.