I bought one of these to use for my upcoming trip I’m worried that the airline will say he’s too tall. He can move around but I can’t really see if when he stands he has enough room. He’s a 12 pound yorkie length and width he’s fine but height it just fits he sits most of the time while he’s in it. Can you provide any guidance. I don’t want to get to airport and am told that he’s too tall for it. I can’t get an exact height of my dog cause he won’t stand still enough. Thanks ...justaconcernedpetmom
Hi there! We suggest you reach out to our customer service team and include a photo of your pup. Since each pet is unique, the customer service team can provide the best advice as they have helped with owners having pets of all shapes and sizes to find the best Sleepypod products for their pets. You can email the team at contact@sleepypod.com or chat with them via the web chat app at Sleepypod.com
Thanks for your interest. Rossi was 17 lbs. at the time this video was filmed. We are not sure what were his exact measurements at the time of filming but they were within the carrier measurements with its ends folded up for airline travel - see sizing guide at sleepypod.com/sizing - and Rossi able to move with ease and turn around inside the carrier. NOTE: just like people, dogs come in all shapes and sizes. So if your pet is in the upper limits of weight recommendation and measurements of the carrier, feel free to reach out to one of our customer service reps for guidance before purchasing. You can web chat at Sleepypod.com using the widget on the bottom right side of the page, email at contact@sleepypod.com, or call 626-421-6818.
I bought one of these to use for my upcoming trip I’m worried that the airline will say he’s too tall. He can move around but I can’t really see if when he stands he has enough room. He’s a 12 pound yorkie length and width he’s fine but height it just fits he sits most of the time while he’s in it. Can you provide any guidance. I don’t want to get to airport and am told that he’s too tall for it. I can’t get an exact height of my dog cause he won’t stand still enough. Thanks ...justaconcernedpetmom
Hi there! We suggest you reach out to our customer service team and include a photo of your pup. Since each pet is unique, the customer service team can provide the best advice as they have helped with owners having pets of all shapes and sizes to find the best Sleepypod products for their pets. You can email the team at contact@sleepypod.com or chat with them via the web chat app at Sleepypod.com
Could you tell us the weight and the measurements of this dog?
Thanks for your interest. Rossi was 17 lbs. at the time this video was filmed. We are not sure what were his exact measurements at the time of filming but they were within the carrier measurements with its ends folded up for airline travel - see sizing guide at sleepypod.com/sizing - and Rossi able to move with ease and turn around inside the carrier. NOTE: just like people, dogs come in all shapes and sizes. So if your pet is in the upper limits of weight recommendation and measurements of the carrier, feel free to reach out to one of our customer service reps for guidance before purchasing. You can web chat at Sleepypod.com using the widget on the bottom right side of the page, email at contact@sleepypod.com, or call 626-421-6818.
What is the dog’s weight?
same question
@@carasflatfooted Thanks for your interest. Rossi was 17 lbs. at the time this video was filmed.