You could probably expect a mouse to be in any hotel in London but, I’d be disgusted at the way they handled your situation. If you still wanted the meal, they should have boxed it up for you free of charge.
Yes, I believe the situation was appallingly handled. You should not have been charged at all - you went in for a civilised meal with table service and ended up fleeing with dinner in a box. I think the Council's food standards & hygiene department should be informed of your experience so that food storage and 'kitchen practices' can be inspected. It's entirely put me off from staying there!
That was like an episode of Fawlty Towers 😂
Oh it did feel that way at times.
You could probably expect a mouse to be in any hotel in London but, I’d be disgusted at the way they handled your situation. If you still wanted the meal, they should have boxed it up for you free of charge.
We fully understand that building especially in cities could have rodents about but we still don’t want them in the restaurant 🤣
Absolutely they shouldn’t be running around the restaurant eek! Or anywhere in sight haha. Not sure I’d stay there after seeing that.
Yes, I believe the situation was appallingly handled. You should not have been charged at all - you went in for a civilised meal with table service and ended up fleeing with dinner in a box. I think the Council's food standards & hygiene department should be informed of your experience so that food storage and 'kitchen practices' can be inspected. It's entirely put me off from staying there!
Yeah it was certainly off putting
there has mice? really?
There was indeed.
Yeah think rodents deserved a discount 😂
Agreed 👍