I've had this problem with my Elegoo Neptune 4 Pro. Try these: Ajust the z offset down more. You're still too high. You need way more drag. Don't use normal infill for high speed printing. Use gyroid. That will stop the dragging. Turn on some lift or zhop while retracting as well.
I have this exact same problem with my neptune 4 max. I got it to the point it can print, but it's still such a massive pain in the ass because I know it WILL mess up against if I ever have to recalibrate my bed again. Switching to gyroid alleviated the issue, but that shouldn't be necessary. The fact that is basically required just proves there is a problem with the printer. It does the same thing even after all the firmware updates, which leads me to believe it was a hardware issue they didn't want to admit it, instead of a software issue as they originally claimed.
never could get "grid" infill to work. gyroid was my go-to when I used my nepturn 4. however I since upgraded to a p1s and use exclusively cubic infill now
@@theTealStory thanks for the comment, my Bambu Lab P1P is on the way 😁. I’m a mechanical engineering student and plan on making more 3D printing related content. Feel free to drop a sub if you’d like
@@FreshOffTheBuildPlate have fun with the P1P! I’ve been on creality printers until I was fed up fine tuning and fixing issues instead of printing. After 4 years quitting 3D printing altogether I tried again last week with the P1S and it has been so much joy! Printing non stop 😅
i know exactly whats wrong with it, same thing happend to my creality ender 3 v3 se, but that happend to my printer after a year of use, and basically what happens is that the z offset sensor is faulty, so when you change it the printer changes it back to what the faulty sensor says, this happend to my ender 3 v34 se after a year of use, but for you i am pretty sure that yours came with a faulty z offset sensor and that caused the problem
Had a leveling problem with my neptune 3 and there is no replacement part for it. I just got a bambulab A1. Elegoos filament is nice though just not there printers.
I have to use them at a local makerspace. I hate them. I have a super janky and old facebook marketplace Prusa Mk3, and it works sooooo good. I would rather have an old Prusa that works, than this piece of junk. And, the german translations are complete bullshit. Btw: Please turn you phone into landscape... please :)
@@Vaynexx_ thanks for the advice haha, this video is honestly getting better interaction than I thought, feel free to drop a sub for more 3D printing content. I’m a mechanical engineering major and have some cool projects I’m working on
You shouldn't have to adjust the motor current, but I feel like it might be losing z steps. While it's moving, try feeling the z drive to see if it's weak I wouldn't adjust the current without support telling you though, it might void your warranty
$1500 Bambu lab X1C AMS Bundle is on the way! Expect a review coming soon! Also I promise I won’t record it with my phone vertically 😅
@@jw200 haha I wasn't expecting this to get so many views so I just recorded a quick vid to show to Elegoo support 😁
I've had this problem with my Elegoo Neptune 4 Pro. Try these: Ajust the z offset down more. You're still too high. You need way more drag.
Don't use normal infill for high speed printing. Use gyroid. That will stop the dragging. Turn on some lift or zhop while retracting as well.
I have this exact same problem with my neptune 4 max. I got it to the point it can print, but it's still such a massive pain in the ass because I know it WILL mess up against if I ever have to recalibrate my bed again. Switching to gyroid alleviated the issue, but that shouldn't be necessary. The fact that is basically required just proves there is a problem with the printer. It does the same thing even after all the firmware updates, which leads me to believe it was a hardware issue they didn't want to admit it, instead of a software issue as they originally claimed.
@@drizzitdude I’m really sorry to hear that man, please leave a bad review on their site
Have you tried adjusting the extruder's z-axis offset?
@@mithrildragon9895 of course
never could get "grid" infill to work. gyroid was my go-to when I used my nepturn 4. however I since upgraded to a p1s and use exclusively cubic infill now
@@theTealStory thanks for the comment, my Bambu Lab P1P is on the way 😁. I’m a mechanical engineering student and plan on making more 3D printing related content. Feel free to drop a sub if you’d like
@@FreshOffTheBuildPlate have fun with the P1P! I’ve been on creality printers until I was fed up fine tuning and fixing issues instead of printing. After 4 years quitting 3D printing altogether I tried again last week with the P1S and it has been so much joy! Printing non stop 😅
@@fajarkoolhaas2101 so far I’ve been hearing so many good things about Bambi Lab I decided to get an X1C AMS bundle. Expect an unboxing video!
@@FreshOffTheBuildPlate can’t wait! And in the meantime I hope you can get it resolved with Elegoo!
i know exactly whats wrong with it, same thing happend to my creality ender 3 v3 se, but that happend to my printer after a year of use, and basically what happens is that the z offset sensor is faulty, so when you change it the printer changes it back to what the faulty sensor says, this happend to my ender 3 v34 se after a year of use, but for you i am pretty sure that yours came with a faulty z offset sensor and that caused the problem
Had a leveling problem with my neptune 3 and there is no replacement part for it. I just got a bambulab A1. Elegoos filament is nice though just not there printers.
@@Mr.Clean123 haha I just ordered a Bambi lab P1P, how’s the A1 been reliability wise?
@@FreshOffTheBuildPlate no problems and it prints very fast
@@Mr.Clean123 awesome! Did Elegoo give you a refund?
@@FreshOffTheBuildPlate no I had it for 2+ years
I have to use them at a local makerspace. I hate them. I have a super janky and old facebook marketplace Prusa Mk3, and it works sooooo good. I would rather have an old Prusa that works, than this piece of junk. And, the german translations are complete bullshit.
Btw: Please turn you phone into landscape... please :)
@@Vaynexx_ thanks for the advice haha, this video is honestly getting better interaction than I thought, feel free to drop a sub for more 3D printing content. I’m a mechanical engineering major and have some cool projects I’m working on
You shouldn't have to adjust the motor current, but I feel like it might be losing z steps. While it's moving, try feeling the z drive to see if it's weak
I wouldn't adjust the current without support telling you though, it might void your warranty
@@non-bin already bought a Bambi lab printer, I’m begging Elegoo for a refund
damn that sucks :(
They’re return policy is also garbage, if you read the fine print it says they don’t accept returns for used products