EDIT: I meant to say that Britannia was the airline featured in season 1 and then it changed to focus on easyJet instead. They are separate airlines but that wasn’t clear from the way I said it. Apologies for the mistake! What was your favourite moment from Airline UK? If you liked this video, please consider supporting me on Patreon for exclusive benefits: www.patreon.com/WhatTheMatt
I remember Airline and I LOVED Jane's and Leanne's "I'm not putting up with this shit" stance with angry (and thinking they somehow are privileged passengers FFS it's a Budget airline ....they don't do 1st class, business class or any class .....it was paid for your ticket and your all the same with easy jet (who iv flown with a few times to Prague) it's what it is they do! (that's why it's called a budget airline! BUT A LOT better Ryan Air they just rip you off charge the earth for simple things and if they cancel your flight will try to not compensate OR rebook you on their next flight!) than inflight food but its basic , sandwiches, pizza ect ( i remember coming back on one flight the last time we went to Prague) and they hadn't had time to restock all that was left was the Pizza ..till it ran out ..got mine about 20 min before landing ad it was burnt to a crisp as everyone was ordering the only thing they had food wise on the flight! 🤣🤣😉😉 as for Katrina, my heart goes out to her i knew she had cancer during the series etc BUT didn't know she has beat it 9 times and I'm so glad she got married and had kids as that is something she feared would never happen! Now LEO I'm surprised as he was all mr nice Nicy ( and TBH we all thought he was camp and prob gay back then on the series but you can be camp and still be straight) I was shocked about the stalker stuff ...mind you they always say the nice and quiet ones are the ones to watch!
@@dizzydevil547don’t travel Ryanair then there’s a reason it’s the most successful airline in Europe and it’s got nothing to do with serving pizza on board 😂
@@sharonleavy839 Never traveled with Ryanair was just saying that was all...I personally wouldn't as hear so many horror stories about things that have gone wrong be it cancled flights ect and they will not budge on giving you a refund EVEN if the problem was thier fault! at least NORMALY with Easyjet, they are more accommodating with stuff like that! and the pizza thing i was talking about was when we have flown with Easyjet! But that's just my personal choice NOT to fly Ryanair if i can avoid it!
I arrived late for a flight from Liverpool and met Leanne Cheung. I held my hands up and said it was totally my fault. She was really helpful and even changed our travel party free of charge. It is all how you approach the staff and I am still a loyal Easyjet traveller.
@patthewoodboy absolutely, if someone is nice you go that extra mile, some peaple thinks it makes them look clever being rude, when it actually does the opposite.
I'm a street cleaner and I will give you a good example. There was a house that had a lot of litter blown into the front garden and obviously I only have to clear what is in the actual road not what's on private property (front gardens) Two people come out and the first one I know you don't have to but could you please clear the litter that blown in my garden. The same day further down the road someone else comes out and starts shouting get this litter out of my garden now. Guess which one I helped and which one I didn't
I agree, if you treat someone with respect that they deserve, you are more likely to receive the help that you require. I was always told that manners cost nothing. So true.
@@paullytham1370 yeah, if the praying think work we wouldn’t need hospitals and doctors. It’s just talking to yourself, thinking things though or telling yourself what you want to happen 🤷🏼♀️
I remember her having cancer, I didn’t recognise her in the pics, she was familiar but didn’t connect her pic & awful diagnosis. Once I saw a few comments the penny dropped. I can’t believe how many times she had it, so sad 😢
Katrina is so brave. Cancer is a heartless, cruel disease and it made me a widow -- but it's so great to see someone winning against it. I will keep her in my prayers and send her all the love and good will I can muster. (And shame on Leo for trying to blame his stalking on a brain tumour. That's no excuse!)
@nerozero-mp7hd I agree but I know guys who try to pray on girls that sort of vibe where they seem nice but when they alone with a girl they make them feel uncomfortable
I met Katrina at The Clothes Show a few years ago. She had a stall selling something, maybe jewellery or hair products, I can’t remember now. She was lovely and doing well health wise at the time
Jane Is currently thriving on TikTok after so many old clips going viral. She was on This Morning last week due to all the buzz around her iconic clips!
Jane is clearly one of those people who if, you treat her with respect, despite being a hard-nosed, no nonsense approach lady, would give you a by-ball with no attitude. It's obvious that Jane loved her job, as did we who watched it! ❤❤❤❤
@@Stan-fb1vwI don’t think they did. When Airline was on TV all I would hear people talk about was the way he clearly got a kick out of giving people bad news by the way he presented it.
@@Josh-wu7kz Nah, they did. He had a nickname "saint Leo" and if you watch any of Arthur Tvs airline freakout clips you'll see how everybody was fawning over how amazing he was. Even Arthur who interviewed him looked like he was going to jizz his pants while talking to him.
Leo worked for jet2 for a very short period of time a couple of years ago. I worked with Leanne Cheung when I worked for Menzies Aviation who handled easyJet at the time, she was regional manager at that time and she was such a ball breaker!!
I remember when I started as a customer service agent for an airline I used to work for, Leo's videos were used as an example of how to handle difficult customers. I always thought that no one is that nice, and there must be a very dark side behind that calm.
It's all about having good judgement of character, I'm really nice and I don't have a dark side. I want the best for everyone, and I treat others the way I would like to be treated. You sound as if you don't have a lot of trust in people, possibly because you have been let down badly in the past?? You can't really make a judgement on seeing someone on TV for 5 minutes. Most of these shows on TV are staged to an extent, the producers target certain people to get a reaction out of them, and that's the same for the employees at Easyjet, they likely tell Leo how to act, I cannot see disgruntled passengers feeling comfortable about being put on the show so easily
My friends dad is the gayest straight man you could ever meet, he worked with us and every time somebody met him for the first time my friend would always say 'he's not gay' lol he was married twice and is a lovely man. Maybe he really was gay but just couldn't be with a man i dont know.
There was another video of her on RUclips just doing her job and of course the comments were asking about her trip to Barcelona and if she ever made it. Squeaky mouse woman will probably never be lived down. Her full name is Michelle Selinger and she's basically an expert in education.
It was amazing during the 911 episode when Leo had to stand up and announce that all the flights were cancelled. He was only 19 then. He really took the bull by the horns.
Even harder to understand is when they start arguing on the plane with the captain. They forget an aircraft is not a democracy and that is a guaranteed way of being offloaded.
@@Trevor_Austin Ever thought that the film crew told the passenger what to do, ie it was a set up. watched lots of the programme being filmed and plenty of times the crew filming made a few attempts to encourage the passengers to ' LOOSE IT' when dealing with the staff members and put on a floor show.
@@darrylrichardson7940 but then again today on RUclips and TikTok we see people freaking out in real life anyway so the show was just years before its time.
I recall arriving at Luton Airport without my passport and the Airline helped me get a temporary one to fly to Germany for four days. They probably helped me because i wasn't rude to them. Probably wouldn't happen to taday with such restrictions on flying.
I first found out about this show vis AutherTv! I loooove British TV. I wish I could find more of the older shows from the early 2000s on the US streaming services. I have a hard time finding them via a VPN as well. This show, snog marry avoid and what not to wear are some of my fave shows from the UK. Great video Matt!
@@WhatTheMattOfficial Yaass! My fave moment from Airline has to be a Christmas episode I believe. This guy is trying to get a bag to his GF who has already gone through to her flight. Leo handled it very well I think. I really liked Leo on the show. I hope he gets the help he needs.
0:31 correction, Britannia was a seperate airline. They were the in house airline of Thomsons, soon they rebranded, became Thomson airways and is now actually the TUI that we know today.
I think of Jane whenever I have to deal with a difficult customer. Some people just don't like being told 'no', so you have to take a hard stance with them, unfortunately. It's astonishing that there are actually people out there that think we care if they take their business to a competitor - we really don't. :)
I cannot believe she had a training company. As a customer service trainer, I found her attitude dreadful. Leanne Cheung was just as bad. Main thing to remember is ‘ it’s not about you’! Taking offence at difficult people and being rude back will just affect your mood, and achieve nothing. Far better to let them rant and keep repeating your reply, like, ‘ I’m sorry sir, that’s not possible’ calmly. It is more satisfying in the long run.
@@mariemurray3638 Interesting take. Leanne & Jane are assertive, but I don't think they're rude. They're not insulting the customer or being hostile. Out of curiosity, are you British? I feel like British customer service & American-style customer service are two completely different types of beast that don't compare well.
I find it very strange that a lot of people think that. I thought the main reason people liked him was how he would try and wind the customers up by talking to them like children.
I never got that from him. Although the editing could've made him out to be different compared to what he was really like outside of the program. What a creep 😢
Stephen lives in my local village. Still in the airline industry. Often see him down the pub, I had no idea who he was until I watched re runs last year
I watched a couple of seasons of this show and what I found amusing was that so many passengers who turned up late or whatever, claimed that they were on their way to an important business meeting. Yeah right, you are a senior company executive but rather than flying from LHR or LCY, you travel all the way to Luton to save a few quid. 😀
Loved Jane & Leanne ! They didn't stand for no nonsense from rude customers and put them in their place ! Surprised by the revelations of pretty boy Leo ! How desperate was he stalking a woman who clearly had no interest in him !
Wow what was Leo thinking stalking Ellie like this. What a very creepy unhinged thing to be doing. I hope Ellie is ok now and just as worse lieing aboit cancer WHAT THE F IS WRONG WITH PEOPLE. I am really sorry Katrina for all that you have experianced and gone through with your health as you walk this Earthly World This Earthly Realm i Hope And I Pray that you are doing well Amen xxxxxxx
I remember the episode with Leanne and the passenger with the cat! I like her and Jane. As a frequent flyer, they’re the kind of no-nonsense kind of employees you need to get you flying on time.
Good video. I used to love this show. Very memorable people. I always wondered what they were doing now. Katrina has been through a lot and she looks amazing.
First series features Britannia Airways who are completely unrelated to Easyjet. Britannia Airways actually carried on for many years after and was rebranded as Thomson fly
The one thing that I love about Katrina’s time in Airline is that every single passenger wasn’t mean to her. They were extremely friendly to her. Now that’s passionate for her, seeing she survived cancer several times.
The thing that surprised me the most was Leo liking women (a bit too much)! God bless Katrina, I hope she is done with the big C now! Seems she has gone through enough...
I love the idea that you are asked off the cusp "would you like to be in an airport show?". Then, 20 years later, people are still looking into your life's under a microscope and still following you till this day...
Leanne was so wonderfully acerbic, something about that scouse accent just punches through when they're putting you down. Also, Airline anecdote for you, I have a friend who was travelling back from Cyprus years ago, after a holiday, there was no transfer bus to the airport, so the tour operator had to put on a taxi for them and another couple who were catching the same flight. This other couple arrived slightly late for the taxi, seemingly because the lady had a extremely large number of bright pink designer suitcases with her. It was only when this tiny, blonde, lady got into the taxi with my friend, she realised it was Katrina from Airline! 😂
Britannia has nothing to do with EasyJet. Britannia was bought by Thomsonfly and rebranded as Tui. The first season was following Britannia, then season 2 changed to Easyjet
Yeah that’s what I meant. I think I meant to say “which was previously Britannia Air in season 1”. But I must have said “Previously called…” which makes it sound like I was talking about easyJet. My bad! 😅 Thanks for letting me know
Britannia Airways and Easyjet are two different airlines. Britannia was the charter arm of Thomson holidays, now part of TUI. Easyjet are a low cost airline who are one of the biggest in Europe.
I remember a really old episode of Airline where Stelios was talking about Easyjet hopefully expanding to Gatwick or Stansted And of course they did through mergers and taking on new aircraft.
Yeah that’s what I meant. I think I meant to say “which was previously Britannia Air in season 1”. But I must have said “Previously called…” which makes it sound like I was talking about easyJet. My bad! 😅 Thanks for letting me know
Yes, I was going to mention that too. It sounded like you were saying that easyJet used to be called Britannia! Britannia Airways was, of course, a completely different airline.
@@WhatTheMattOfficial I had just posted a comment about that lol BUT NOW I have seen someone else tell you I have deleted it! Hey we all make Blunders we wouldn't be human otherwise! 😉😉🤣🤣 I think you may have to put something in the description saying about your Blooper OTHERWISE all the comments in the thread will be full of "they are 2 different airlines" (same as i did lol) saves a lot of hassle, time and comment space later on! 🤣😉
This was shocking!!I was stalked for years,moved home,had to give up jobs when they kept turning up,police did nothing because‘it’s not a crime to tell someone you love them repeatedly’,it’s only a crime if they threaten you. I guess her privallage helped in her case
Same happened to me, got friends with a guy, he wanted more. I told him NO!! And I had my door, windows, cat flap smashed in. Stalking me, 100 texts a day, constant phone calls. But I had to get a Non harassment order but because yous are not a couple, its not harassment. ❤
@ricksterk7014 Hmm, some strange guy saying I'm lying. Haha. My case was in the papers and online. The guy is still behind bars. But will likely get out in November as there are no woman to harass in prison. So yeah... it sure did happen.
@ricksterk7014 Hahaha. Are you unhappy? You seem it. Why on earth would I prove to you (someone with no subscribers and no content) and a total stranger?? Haha. 😆😆😆 away and crawl back into your troll tunnel. 🧌
Used to be a plane spotter and spent many hours at Luton Airport and watched many bits being filmed, It was NOT as it was in reality as most of the events were basically over staged to look good for the cameras. Customers were often told to go over the top with the staff for better T.V. It was played out as if it was a drama not reality. As the person doing the commenting on this video says it was Good old Leo he showed how calm and considerate he was to passengers whilst Jane was played out as being hard nosed. Its like every police drama show where you have a good cop and a bad cop.
Why would you see how the customers were being told to act in front of the cameras as a plane spotter? How many planes did you see from the check in desk?
There must have been something in it for the passengers to consent to filming in the first place. Maybe the production company would pay any incurred costs, etc. Or maybe these airports are full of narcissists and attention-seekers who don't give a damn. Actually, that's probably rather likely.
Great video! If you would like to watch more Airline episodes, make sure to visit the Our Stories RUclips channel. ruclips.net/video/9bQb-20KcAs/видео.html :)
Loved airline, I always found Leanne too come across as aggressive, when that woman told her where too shove her apology that was hilarious, quite shocked about Leo didn’t know that he was accused of being a stalker. I would say the easyJet episodes were more entertaining than the Britannia ones, anyone know what BJ is up too these days ?
I used to love this program its what made me realise I'd never work in the flight industry hell no theres no justification what's so ever for people to speak and treat airport staff the way I saw on this TV show. Its disgusting and even today their there making a living they don't deserve all the ahit they get. Really nice people 👍
Its 2023 and people still go off gay stereotypes. Leo was flamboyant and sensitive, it doesn't equate to being gay. I on the other hand who am gay and 'straight' acting and people perceive me as nothing but straight. Funny that the term 'Don't judge a book by its cover' still needs to be said over and over...
I always thought Katrina was so stunningly beautiful, she was model material! Jane was just a legend and I admired her confidence, I wish I could have her confidence and whenever I’m dealing with tricky customers I often find myself wondering what Jane would do, I was always a bit unsure on Leanne as she was very blunt and I always thought Leo was a wet blanket and a bit of a creep. I’m really disappointed in his behaviour since leaving the show. BJ was another strong character that seems to have slipped under the radar but my favourites were always Katrina and Jane. I could watch this show over and over!
_Did_ he actually lie though??? Suppose you volunteered confidential medical information, and that trusted confidante said to you, "prove it". What would your reaction be? I'd cut ties with them like that.
The US version ran on A&E and followed a group from Southwest Airlines, there were a couple of gay cast too, including one who was very low key who I was SHOCKED was gay! It was so great of a show, lots of iconic moments
Katrina, oh man…I always remember thinking this woman needs protecting no matter what. She’s the most beautiful person inside and out and I always remember when some vile bitch made her cry on the show because she didn’t like Katrinas “short hair cut”. It was short because of her cancer treatment AND I personally thought she looked STUNNING with it 💜💜💜💜
She has her own tic tock page - her teen twins came home from school and told her there were several clips doing the rounds 😂 she now owns her own business doing cakes and as a side hustle due to the videos she makes her own personalised stuff with her phrases on items 😂😂
I watch this and scream at the TV "why, Leo? Why?" I heard of this show through Arthur TV and I never saw Katrina in his commentary videos. I was always a fan of Leanne and Jane.
EDIT: I meant to say that Britannia was the airline featured in season 1 and then it changed to focus on easyJet instead. They are separate airlines but that wasn’t clear from the way I said it. Apologies for the mistake!
What was your favourite moment from Airline UK?
If you liked this video, please consider supporting me on Patreon for exclusive benefits: www.patreon.com/WhatTheMatt
I remember Airline and I LOVED Jane's and Leanne's "I'm not putting up with this shit" stance with angry (and thinking they somehow are privileged passengers FFS it's a Budget airline ....they don't do 1st class, business class or any class .....it was paid for your ticket and your all the same with easy jet (who iv flown with a few times to Prague) it's what it is they do!
(that's why it's called a budget airline! BUT A LOT better Ryan Air they just rip you off charge the earth for simple things and if they cancel your flight will try to not compensate OR rebook you on their next flight!) than inflight food but its basic , sandwiches, pizza ect ( i remember coming back on one flight the last time we went to Prague) and they hadn't had time to restock all that was left was the Pizza ..till it ran out ..got mine about 20 min before landing ad it was burnt to a crisp as everyone was ordering the only thing they had food wise on the flight! 🤣🤣😉😉
as for Katrina, my heart goes out to her i knew she had cancer during the series etc BUT didn't know she has beat it 9 times and I'm so glad she got married and had kids as that is something she feared would never happen!
Now LEO I'm surprised as he was all mr nice Nicy ( and TBH we all thought he was camp and prob gay back then on the series but you can be camp and still be straight) I was shocked about the stalker stuff ...mind you they always say the nice and quiet ones are the ones to watch!
EasyJet bought GB Airways. Brittania became Tui
@@redvelvetshoes and Tui used the Thomson Fly brand in between.
@@dizzydevil547don’t travel Ryanair then there’s a reason it’s the most successful airline in Europe and it’s got nothing to do with serving pizza on board 😂
@@sharonleavy839 Never traveled with Ryanair was just saying that was all...I personally wouldn't as hear so many horror stories about things that have gone wrong be it cancled flights ect and they will not budge on giving you a refund EVEN if the problem was thier fault! at least NORMALY with Easyjet, they are more accommodating with stuff like that! and the pizza thing i was talking about was when we have flown with Easyjet! But that's just my personal choice NOT to fly Ryanair if i can avoid it!
I arrived late for a flight from Liverpool and met Leanne Cheung. I held my hands up and said it was totally my fault. She was really helpful and even changed our travel party free of charge. It is all how you approach the staff and I am still a loyal Easyjet traveller.
exactly , attitude is everything
@patthewoodboy absolutely, if someone is nice you go that extra mile, some peaple thinks it makes them look clever being rude, when it actually does the opposite.
I'm a street cleaner and I will give you a good example.
There was a house that had a lot of litter blown into the front garden and obviously I only have to clear what is in the actual road not what's on private property (front gardens)
Two people come out and the first one I know you don't have to but could you please clear the litter that blown in my garden.
The same day further down the road someone else comes out and starts shouting get this litter out of my garden now.
Guess which one I helped and which one I didn't
@@good7saint You were 100% correct. Nice of you to clean at least one of the gardens.
I agree, if you treat someone with respect that they deserve, you are more likely to receive the help that you require. I was always told that manners cost nothing. So true.
having cancer 8 times my god... no one deserves that
And the little folk believe in the 2,000 to 5,000 Gods and Dieties. Deluded hell.
@@paullytham1370 yeah, if the praying think work we wouldn’t need hospitals and doctors. It’s just talking to yourself, thinking things though or telling yourself what you want to happen 🤷🏼♀️
I remember her having cancer, I didn’t recognise her in the pics, she was familiar but didn’t connect her pic & awful diagnosis. Once I saw a few comments the penny dropped. I can’t believe how many times she had it, so sad 😢
The cheek of leo to lie about cancer is even more sick as he was witness to what katrina went through.
Playing devils advocate he doesn't have to prove anything to anyone when it goes to his own health. But the guy is a creep yes.
He's a big boy now, his looks have flown..
Katrina is so brave. Cancer is a heartless, cruel disease and it made me a widow -- but it's so great to see someone winning against it. I will keep her in my prayers and send her all the love and good will I can muster.
(And shame on Leo for trying to blame his stalking on a brain tumour. That's no excuse!)
There’s already a cure for cancer shame the elites won’t let anyone use it
Leo stalker and a batty boy ! Disgrace
Hot too
I hope it was just the brain tumor. I loved that leo
It could have very well have been the brain tumor, think about it.
Genuinely shocked to hear what became of Leo, he seemed like such a decent lad at the time.
He really did. I used to watch his collabs with ArthurTV. I'm glad Arthur cut ties with Leo
This is the first time I'm hearing of this :(
After working in retail for years I can say I know people who seem nice decent but low key have things hidden
@nerozero-mp7hd I agree but I know guys who try to pray on girls that sort of vibe where they seem nice but when they alone with a girl they make them feel uncomfortable
@nerozero-mp7hd did you not see the video of him in the background of her clip staring at her?
@nerozero-mp7hd nice bait 🧌
Sad to hear about Leo's behaviour. He might have made it higher in the airline industry - but obviously managed to screw it up completely.
He thought too highly of himself...
What happened to Leo
"Wow Leo really shocked me never ever thought he would be the type to stalk anyone, it just goes to show anyone can be a stalker."
@@lorrainehenry6498 Just Google his full name + sentence etc. ("Stalking a woman")
I remember that episode with Katrina going into hospital in her wedding dress for chemo treatment. Not a dry eye in the house. Such a lovely lady.
It was the most boring and depressing part of Airline.
She’s been through such a lot. Heartbreaking.
I met Katrina at The Clothes Show a few years ago. She had a stall selling something, maybe jewellery or hair products, I can’t remember now. She was lovely and doing well health wise at the time
She was a lovely person on the programme, always bubbly. It's good to hear she is doing well.
Hear hear.
According to Jane's Tik ToK, Katrina's Ok, just now, but has just had Throat Cancer. Such a hard life and a brave lady
The clothes show, that’s a blast from the past!
Jane Is currently thriving on TikTok after so many old clips going viral. She was on This Morning last week due to all the buzz around her iconic clips!
Jane is clearly one of those people who if, you treat her with respect, despite being a hard-nosed, no nonsense approach lady, would give you a by-ball with no attitude. It's obvious that Jane loved her job, as did we who watched it! ❤❤❤❤
Jane was sooooo attractive .
*_ill do it as quick as I can if u don’t mind_*
@@normanpearson8753She hasn't aged well! 😱
I loved her no nonsense approach
@@jillianblanchard7143 with all due respect Jane can’t board people from a _coffee shop_
Wow Leo really shocked me never ever i thought he would be the type to stalk anyone, it just goes to show anyone can be a stalker.
I'm gobsmacked!
I always thought he seemed like a wrong un, no idea why people thought the sun shone out of his ass.
@@Stan-fb1vwI don’t think they did. When Airline was on TV all I would hear people talk about was the way he clearly got a kick out of giving people bad news by the way he presented it.
@@Josh-wu7kz Nah, they did. He had a nickname "saint Leo" and if you watch any of Arthur Tvs airline freakout clips you'll see how everybody was fawning over how amazing he was. Even Arthur who interviewed him looked like he was going to jizz his pants while talking to him.
He became morbidly obese and changed.
Leo worked for jet2 for a very short period of time a couple of years ago.
I worked with Leanne Cheung when I worked for Menzies Aviation who handled easyJet at the time, she was regional manager at that time and she was such a ball breaker!!
Brilliant to read. Can’t beat a shift with a ball buster.
I remember when I started as a customer service agent for an airline I used to work for, Leo's videos were used as an example of how to handle difficult customers. I always thought that no one is that nice, and there must be a very dark side behind that calm.
@@doves9204I'm very wary of super nice people and I'm usually correct.
You have to wonder how much more has he done!
It's all about having good judgement of character, I'm really nice and I don't have a dark side. I want the best for everyone, and I treat others the way I would like to be treated. You sound as if you don't have a lot of trust in people, possibly because you have been let down badly in the past?? You can't really make a judgement on seeing someone on TV for 5 minutes. Most of these shows on TV are staged to an extent, the producers target certain people to get a reaction out of them, and that's the same for the employees at Easyjet, they likely tell Leo how to act, I cannot see disgruntled passengers feeling comfortable about being put on the show so easily
@@doves9204💯👍
@@Nick_80599Oh calm down, thiw is how pathetic rumours start for nothing
Great video. Appreciate the shout out. Thanks for watching. 🫡
Wait. Leo is straight?! 😱 I'm not gay, but I was convinced Leo was. And what a creep of a guy!
I reckon he swung both directions.
@@bganonimouse2754 I reckon you're right
I know. That's shocked me more than the stalking.
My friends dad is the gayest straight man you could ever meet, he worked with us and every time somebody met him for the first time my friend would always say 'he's not gay' lol he was married twice and is a lovely man. Maybe he really was gay but just couldn't be with a man i dont know.
I can’t believe Leo is straight
Ikr. He always came across as gay.
I would never have guessed
@@HighHoeKermit I have to say that is one cool profile pic 😄
@@juliet7703 Thanks! 🐸
I mean let’s be real, he probably ain’t
Obsessed with this show. The squeaky woman crying who missed her flight 😂
She’s the absolute best 😂😂😂😂
The lady who was supposed to interview those teachers?
@@kcpopoo yes!
There was another video of her on RUclips just doing her job and of course the comments were asking about her trip to Barcelona and if she ever made it.
Squeaky mouse woman will probably never be lived down. Her full name is Michelle Selinger and she's basically an expert in education.
Glad Katrina is doing ok
I love how we’re all more shocked about him being straight rather than him stalking some poor woman 😂
😂😂😂
🤣🤣
Jane is my neighbour, and she is doing very well with her cake business & Family, she is such a nice woman.
Lucky you to have such an amazing neighbour!
@@WhatTheMattOfficial she’s a scream, proper good laugh
@@MarkyBoy62well let her know if she ever would be interested in doing an interview, I’d love to have her on my channel! 😂
@@WhatTheMattOfficial sure, I’ll let her know,
@@MarkyBoy62 Thanks!
It was amazing during the 911 episode when Leo had to stand up and announce that all the flights were cancelled. He was only 19 then. He really took the bull by the horns.
Could not understand how people forgot passports or would stand there arguing with staff because they went to the wrong airport 🤔😂
Even harder to understand is when they start arguing on the plane with the captain. They forget an aircraft is not a democracy and that is a guaranteed way of being offloaded.
@@Trevor_Austin Ever thought that the film crew told the passenger what to do, ie it was a set up. watched lots of the programme being filmed and plenty of times the crew filming made a few attempts to encourage the passengers to ' LOOSE IT' when dealing with the staff members and put on a floor show.
@@darrylrichardson7940 but then again today on RUclips and TikTok we see people freaking out in real life anyway so the show was just years before its time.
I recall arriving at Luton Airport without my passport and the Airline helped me get a temporary one to fly to Germany for four days. They probably helped me because i wasn't rude to them. Probably wouldn't happen to taday with such restrictions on flying.
@@darrylrichardson7940 Jane mentioned that some clips are edited-because it didn't make ood tv
I first found out about this show vis AutherTv! I loooove British TV. I wish I could find more of the older shows from the early 2000s on the US streaming services. I have a hard time finding them via a VPN as well. This show, snog marry avoid and what not to wear are some of my fave shows from the UK. Great video Matt!
Thank you! And yeah, there were some great TV shows around that time. I tend to watch clips of them on RUclips and reminisce 😆
@@WhatTheMattOfficial Yaass! My fave moment from Airline has to be a Christmas episode I believe. This guy is trying to get a bag to his GF who has already gone through to her flight. Leo handled it very well I think. I really liked Leo on the show. I hope he gets the help he needs.
Snog, Marry, Avoid was LEGENDARY 🤣🤣
@@Rai_S82 omg Yes! POD was such a shady bitch lol!
@@Rai_S82 WTF??! 🤣😂
Biggest surprise is that Leo was straight...
Jane Bolton was on This Morning the other day. New viewers are discovering her due to the old programme episodes appearing online.
Loved seeing her on This morning!
She’s a ball breaker.
So weird I was literally thinking of these guys about 2 weeks ago!! Thanks so much for the update 🥰
Leo being a stalker is not the shocking news about Leo here.
I'm pretty shocked tbh, he seemed like a great guy to me
😂
Shocked to hear this about Leo :( what a shame
0:31 correction, Britannia was a seperate airline. They were the in house airline of Thomsons, soon they rebranded, became Thomson airways and is now actually the TUI that we know today.
I think of Jane whenever I have to deal with a difficult customer. Some people just don't like being told 'no', so you have to take a hard stance with them, unfortunately.
It's astonishing that there are actually people out there that think we care if they take their business to a competitor - we really don't. :)
I cannot believe she had a training company. As a customer service trainer, I found her attitude dreadful. Leanne Cheung was just as bad. Main thing to remember is ‘ it’s not about you’! Taking offence at difficult people and being rude back will just affect your mood, and achieve nothing. Far better to let them rant and keep repeating your reply, like, ‘ I’m sorry sir, that’s not possible’ calmly. It is more satisfying in the long run.
@@mariemurray3638 Interesting take.
Leanne & Jane are assertive, but I don't think they're rude. They're not insulting the customer or being hostile.
Out of curiosity, are you British? I feel like British customer service & American-style customer service are two completely different types of beast that don't compare well.
OMG, I was not expecting this!!! 😂
Love this, Matt!
Wow! Leo seemed like such a nice lad; polite and caring. It really is shocking to hear that he is a tory!
I find it very strange that a lot of people think that. I thought the main reason people liked him was how he would try and wind the customers up by talking to them like children.
🤣
Ewww
Yeah, you'd expect a nice, polite, caring guy to support the grooming gang protectors in Labour.
That's awful to hear about Leo Jones. I remember him from the show itself and when ArthurTV covered it and had him on
No surprise about Leo. He always struck me as creepy AF.
I thought it was only me who thought he was a smarming wetwipe.....
I never got that from him. Although the editing could've made him out to be different compared to what he was really like outside of the program. What a creep 😢
Did not see Leo’s plot twist to a stalking Conservative supporter coming
How is Leo not gay? I’m in shock. I just always thought it went without saying that he was gay..
He proposed to a woman in one series. Please keep up.
Yes i thought that too to be honest
He’s even a Tory
@@ANDCFC95 I don’t understand the correlation? As in being a Tory makes him even less gay?
It is easy if you get here on time
😂
Stephen lives in my local village. Still in the airline industry. Often see him down the pub, I had no idea who he was until I watched re runs last year
Leo made a few years of the journalists life a misery, she spoke about it after the court case!
Jeez, Leo went off the rails a bit! He always seemed so nice before.
Jane boulton lee was amazing to work for! 4:17 🎉
I watched a couple of seasons of this show and what I found amusing was that so many passengers who turned up late or whatever, claimed that they were on their way to an important business meeting. Yeah right, you are a senior company executive but rather than flying from LHR or LCY, you travel all the way to Luton to save a few quid. 😀
And since they are rich executives, why are they flying Easy Jet to begin with??! 🤣😂
Loved Jane & Leanne ! They didn't stand for no nonsense from rude customers and put them in their place ! Surprised by the revelations of pretty boy Leo ! How desperate was he stalking a woman who clearly had no interest in him !
He was no pretty boy , I always thought he just pranced about everywhere lol
He ain't no pretty boy now, he's ballooned.
Wow what was Leo thinking stalking Ellie like this. What a very creepy unhinged thing to be doing. I hope Ellie is ok now and just as worse lieing aboit cancer WHAT THE F IS WRONG WITH PEOPLE. I am really sorry Katrina for all that you have experianced and gone through with your health as you walk this Earthly World This Earthly Realm i Hope And I Pray that you are doing well Amen xxxxxxx
I remember the episode with Leanne and the passenger with the cat! I like her and Jane. As a frequent flyer, they’re the kind of no-nonsense kind of employees you need to get you flying on time.
Leanne was a bully in school, nasty girl
Good video. I used to love this show. Very memorable people. I always wondered what they were doing now. Katrina has been through a lot and she looks amazing.
First series features Britannia Airways who are completely unrelated to Easyjet.
Britannia Airways actually carried on for many years after and was rebranded as Thomson fly
Bold to refer to anyone from GBNews as a journalist 💀
The one thing that I love about Katrina’s time in Airline is that every single passenger wasn’t mean to her. They were extremely friendly to her. Now that’s passionate for her, seeing she survived cancer several times.
The thing that surprised me the most was Leo liking women (a bit too much)! God bless Katrina, I hope she is done with the big C now! Seems she has gone through enough...
I love the idea that you are asked off the cusp "would you like to be in an airport show?". Then, 20 years later, people are still looking into your life's under a microscope and still following you till this day...
I always found Jane very attractive
He always gave me the creeps,he asked another worker out & the Xmas party he was very sleazy
@@doves9204 I think he either ask her to marry him & she refused,or they were engaged & they split up,🤮it was the tongue that got me 🤣🫣
@@doves9204 🤮🫣🤣
I'm in the states and loved this show so much. Amazing. I loved the cast.
Leo being a stalker doesn't shock me, he's a Tory, yuck.
When I realised come fly with me with the little Britain cast was this place 😂😂
Yes! It was 100% based on this 😂
Leanne was so wonderfully acerbic, something about that scouse accent just punches through when they're putting you down. Also, Airline anecdote for you, I have a friend who was travelling back from Cyprus years ago, after a holiday, there was no transfer bus to the airport, so the tour operator had to put on a taxi for them and another couple who were catching the same flight. This other couple arrived slightly late for the taxi, seemingly because the lady had a extremely large number of bright pink designer suitcases with her. It was only when this tiny, blonde, lady got into the taxi with my friend, she realised it was Katrina from Airline! 😂
Britannia has nothing to do with EasyJet. Britannia was bought by Thomsonfly and rebranded as Tui. The first season was following Britannia, then season 2 changed to Easyjet
Yeah that’s what I meant. I think I meant to say “which was previously Britannia Air in season 1”. But I must have said “Previously called…” which makes it sound like I was talking about easyJet. My bad! 😅 Thanks for letting me know
I forgot how much I used to like this. Back in the days… I feel so old now 🤣
The event was Eurovision as it was held in Liverpool at that time and Rylan was one of the presenters. I worked on the Eurovision set
Airline was great. I’ve spoken with Jane before, a lovely person.
I only know about this because of episodes on RUclips. I love it. This video is a great idea.
Thanks! :)
Britannia Airways and Easyjet are two different airlines. Britannia was the charter arm of Thomson holidays, now part of TUI. Easyjet are a low cost airline who are one of the biggest in Europe.
I remember a really old episode of Airline where Stelios was talking about Easyjet hopefully expanding to Gatwick or Stansted
And of course they did through mergers and taking on new aircraft.
@@mxbx307 the biggest of which was GB airways who had a ton of Gatwick slots as they were doing the European routes on behalf of BA.
I always thought Leo was Gay, good example of don't judge a book by its cover
Im so glad Katrina made it thru her cancer.
Can't decide if Katrina is extremely unlucky to have got cancer so many times or extremely lucky to have fought it everytime
Season One of AIRLINE was based with Britannia, then moved onto Easyjet from season two
Yeah that’s what I meant. I think I meant to say “which was previously Britannia Air in season 1”. But I must have said “Previously called…” which makes it sound like I was talking about easyJet. My bad! 😅 Thanks for letting me know
Yes, I was going to mention that too. It sounded like you were saying that easyJet used to be called Britannia! Britannia Airways was, of course, a completely different airline.
@@WhatTheMattOfficial I had just posted a comment about that lol BUT NOW I have seen someone else tell you I have deleted it! Hey we all make Blunders we wouldn't be human otherwise! 😉😉🤣🤣 I think you may have to put something in the description saying about your Blooper OTHERWISE all the comments in the thread will be full of "they are 2 different airlines" (same as i did lol) saves a lot of hassle, time and comment space later on! 🤣😉
This was shocking!!I was stalked for years,moved home,had to give up jobs when they kept turning up,police did nothing because‘it’s not a crime to tell someone you love them repeatedly’,it’s only a crime if they threaten you. I guess her privallage helped in her case
Same happened to me, got friends with a guy, he wanted more. I told him NO!! And I had my door, windows, cat flap smashed in. Stalking me, 100 texts a day, constant phone calls. But I had to get a Non harassment order but because yous are not a couple, its not harassment. ❤
Sure you were😂
@ricksterk7014 Hmm, some strange guy saying I'm lying. Haha. My case was in the papers and online. The guy is still behind bars. But will likely get out in November as there are no woman to harass in prison. So yeah... it sure did happen.
@@ScottishDeeSideEye I don't think it did. Hence why you cannot prove it
@ricksterk7014 Hahaha. Are you unhappy? You seem it. Why on earth would I prove to you (someone with no subscribers and no content) and a total stranger?? Haha. 😆😆😆 away and crawl back into your troll tunnel. 🧌
Used to be a plane spotter and spent many hours at Luton Airport and watched many bits being filmed, It was NOT as it was in reality as most of the events were basically over staged to look good for the cameras. Customers were often told to go over the top with the staff for better T.V. It was played out as if it was a drama not reality. As the person doing the commenting on this video says it was Good old Leo he showed how calm and considerate he was to passengers whilst Jane was played out as being hard nosed. Its like every police drama show where you have a good cop and a bad cop.
Yeah I didn't think passengers that angry would have taken well to being filmed
Why would you see how the customers were being told to act in front of the cameras as a plane spotter? How many planes did you see from the check in desk?
There must have been something in it for the passengers to consent to filming in the first place. Maybe the production company would pay any incurred costs, etc.
Or maybe these airports are full of narcissists and attention-seekers who don't give a damn. Actually, that's probably rather likely.
How on earth would you know that as a planespotter?!? Plane spotters are always outside by the runway not inside the airport terminal. Total BS.
At least Jane wasn't a Stalker, Leo always was creepy.
It’s just as well he didn’t stalk Nana Akua,,,,,,,she would smash his face in. 😂😂
Jane Boulton is the greatest !!!! Amazing lady !!!
Great video! If you would like to watch more Airline episodes, make sure to visit the Our Stories RUclips channel. ruclips.net/video/9bQb-20KcAs/видео.html :)
Looks like Saint Leo has become a Fallen Angel.
I was always slightly in love with Katrina. Thought she was lovely and so sweet. So amazing she beat cancer 8 times!
Leanne meeting Rylan was for Eurovision 😀
As I kid I remember thinking Jane was rude. Now as an adult, I think she’s an inspiration on dealing with idiotic people!
Loved airline, I always found Leanne too come across as aggressive, when that woman told her where too shove her apology that was hilarious, quite shocked about Leo didn’t know that he was accused of being a stalker. I would say the easyJet episodes were more entertaining than the Britannia ones, anyone know what BJ is up too these days ?
I'm not 100% on this but I did read a comment on another video that BJ is a steward with TUI now. I would so love to meet him!
@@jennifertwist2607 Ahh so still with the same company essentially, thought he would be possibly a manager now
I used to love this program its what made me realise I'd never work in the flight industry hell no theres no justification what's so ever for people to speak and treat airport staff the way I saw on this TV show. Its disgusting and even today their there making a living they don't deserve all the ahit they get. Really nice people 👍
This show was also very popular here in Australia. I remember watching it amazed that people could travel so cheaply in the UK.
As a member of the alphabet mafia myself it will always shock me that he never came out. Anyone else feel this?
The Leo revelation is in no way a surprise, personally.
What a creep he turned out to be. I always thought he went into bat for my side. He was certainly always very camp.
FYI S1 of Airline followed Brittania, S2 and later followed EasyJet. But EasyJet and Brittania were nothing to do with each other as companies.
I always knew that something was off about Leo.
Its 2023 and people still go off gay stereotypes. Leo was flamboyant and sensitive, it doesn't equate to being gay. I on the other hand who am gay and 'straight' acting and people perceive me as nothing but straight. Funny that the term 'Don't judge a book by its cover' still needs to be said over and over...
Where has the time gone ? I always enjoyed watching it
I always thought Katrina was so stunningly beautiful, she was model material! Jane was just a legend and I admired her confidence, I wish I could have her confidence and whenever I’m dealing with tricky customers I often find myself wondering what Jane would do, I was always a bit unsure on Leanne as she was very blunt and I always thought Leo was a wet blanket and a bit of a creep. I’m really disappointed in his behaviour since leaving the show. BJ was another strong character that seems to have slipped under the radar but my favourites were always Katrina and Jane. I could watch this show over and over!
A real shame about Leo... stalking, lying about cancer... never came across as that type of person on screen.
_Did_ he actually lie though???
Suppose you volunteered confidential medical information, and that trusted confidante said to you, "prove it".
What would your reaction be?
I'd cut ties with them like that.
katrina was a genuine nice person
Leo was the major stalker of the GB news presenter Ellie Costello what a utter creep
Pretty disappointed about Leo
Used to love watching the show
Leo is a travel expert in exactly the same way as GBN are a legitimate news station.
The US version ran on A&E and followed a group from Southwest Airlines, there were a couple of gay cast too, including one who was very low key who I was SHOCKED was gay! It was so great of a show, lots of iconic moments
So shocked to hear that about Leo just goes to show you don't really know someone
I'm gutted. As a qualified gayer I loved him. He seemed great. Shame he's now a Class 1 K*nt. :(
I'd still get off with him as I have no standards, but I would draw the line at marrying the turd.
How did this madness happen. He looked like a gay lad on the show, turns out he loves women too much
The fact is you didn't know Leo. Hardly going to know someone from a TV show. Are you serious?!
Im a bit like that@@paullytham1370
Katrina, oh man…I always remember thinking this woman needs protecting no matter what. She’s the most beautiful person inside and out and I always remember when some vile bitch made her cry on the show because she didn’t like Katrinas “short hair cut”. It was short because of her cancer treatment AND I personally thought she looked STUNNING with it 💜💜💜💜
What Leo was straight!!????
Maybe he is Bi
As I kid I remember thinking Jane was rude. Now as an adult, I think she’s an inspiration on dealing with idiotic people!
She has her own tic tock page - her teen twins came home from school and told her there were several clips doing the rounds 😂 she now owns her own business doing cakes and as a side hustle due to the videos she makes her own personalised stuff with her phrases on items 😂😂
@@robee480 lives near me cakes are yummy
@@robee480she’s barely aged either!
@@anastasiaromanot6626Barely aged??! She looks entirely different, and has gained a lot of weight!
@@chicagogyrl4846
Oh no, not a middle aged woman gaining weight 😲
I watch this and scream at the TV "why, Leo? Why?" I heard of this show through Arthur TV and I never saw Katrina in his commentary videos. I was always a fan of Leanne and Jane.