How to set up and use your Dyson V15 Detect™ cordless vacuum

Поделиться
HTML-код
  • Опубликовано: 21 авг 2024
  • How to assemble, recharge, use and empty your new Dyson V15 Detect™ cordless vacuum.
    This film includes subtitles. To get the most out of our videos we recommend viewing with subtitles turned on.
    Please note, the colourway of your particular machine may vary from the one shown in the video, but the process for using it will be the same. Some Dyson V15 Detect™ models may include additional accessories not shown in the video - these will attach to your machine or wand in the same way as the standard Cleaner head and Crevice tool.
    Dyson experts are on hand to help, so leave us a comment if you'd like some advice.

Комментарии • 120

  • @KasperHviid
    @KasperHviid 5 месяцев назад +9

    No annoying music, no grown-ass adult doing cutesy toddler humour, no begging for you to subscribe. I feel more connected to this consumer product guide than I do to the average youtube video.

  • @aaronbritt2025
    @aaronbritt2025 3 года назад +86

    This video shows 2 different vacuums. One that has the stick that goes directly to the motor and one with the built in crevice tool. I don't get why Dyson refuses to put directions in the box. Mine has the crevice tool and it took a minute to figure out that the crevice tool has to go between the motor and the stick. I didn't know because the picture on my box didn't show that and showed the model with the stick going directly into the motor.

    • @nads3509
      @nads3509 3 года назад

      2 different?

    • @aaronbritt2025
      @aaronbritt2025 3 года назад +2

      @@nads3509 Yes. 2 different, meaning 2 that aren't the same.

    • @mahadayem1451
      @mahadayem1451 3 года назад +2

      Hi Aaron - which crevice is it? I can’t seem to figure it out on mine either. Thank you!

    • @melissaturgeon4985
      @melissaturgeon4985 2 года назад +20

      Thank you!!! I just spent 15 mins watching videos to try and figure out why mine had a plastic piece at the top of the wand. Doesn't look anything like in the pics and videos they provide.

    • @tonyjcr
      @tonyjcr Год назад +2

      I’m having the same issues too

  • @riggsxamot4287
    @riggsxamot4287 2 года назад +9

    Love it . and love her. She should start her own asmr channel.

  • @fullnelsondnb
    @fullnelsondnb 2 года назад +12

    The wand missing in this video is the grey one with the brush attached to it, the whole thing including the brush goes between the main pipe and the main vacuum. Thumbs down for not including this anywhere. And where my purple wand?

    • @ninochka4410
      @ninochka4410 Год назад

      CAN I BLESS YOUR ENTIRE SOUL BECAUSE I THOUGHT I WAS GOING CRAZY JUST TRYING TO SET UP THE WAND AND BARREL. THANK YOUUUU.

    • @tanvics
      @tanvics Месяц назад

      THANK YOU!!

    • @off_grid_Canadians
      @off_grid_Canadians 21 день назад

      Ya I thought I was missing a piece!

  • @mikem2403
    @mikem2403 2 года назад +24

    There are two different versions of the wand shown - one version at like 0:09 and one at 3:48. Yet the version at 2:35 is different and requires a tool to be plugged in. Why is this and why isn't it in the manual anywhere?

    • @feistyunicorn1855
      @feistyunicorn1855 2 года назад +7

      This was exactly what I was looking for. I was like... am I missing a piece?!

    • @mikem2403
      @mikem2403 2 года назад +3

      @@feistyunicorn1855 Did you figure it out? It turns out one of the small wands needs to go inside another one. If you call them they will walk you through it. Turned out it was NOWHERE in the documentation they send with the thing lol

    • @feistyunicorn1855
      @feistyunicorn1855 2 года назад +1

      @@mikem2403 I did and I love it!

    • @mayaq8324
      @mayaq8324 2 года назад

      @@mikem2403 I asked the store about it but they said No, “that must be another model”

    • @jchoobz
      @jchoobz Год назад

      I found it. It's a separate part called "Quick-clean wand"

  • @Kitsune_Dev
    @Kitsune_Dev 3 года назад +7

    Amazing UX design

  • @gelolangit3660
    @gelolangit3660 3 года назад +4

    Always a fan. Hoping for a
    Giveaway! Haha

  • @WinterSina
    @WinterSina 3 года назад +6

    LMAO i'm here for min 2:38. i'm so stupid.

  • @xanders4773
    @xanders4773 Год назад

    I think the lady in the video got a lot of vacuums on her home
    She should give away the old ones 😂😂😂

  • @Theunbe
    @Theunbe 2 года назад +4

    The 2:36 smaller brush in the big steel wasn't in ours? although we have the V15 detect

    • @umawladha
      @umawladha Год назад +1

      Mine either

    • @AmiAki
      @AmiAki Год назад +1

      Read the description.
      Also some ppl may get extra attachments, it all depends on what version of vacuum you got or there was a sale or event that got you extra free attachments…

    • @GarlandTexasSpotter2024
      @GarlandTexasSpotter2024 Год назад +1

      That model is the absolute.

  • @Lina4peace
    @Lina4peace 7 месяцев назад +2

    Can anyone tell me, do I have to be pulling the power trigger the whole time I am vacuuming or is there a way to make it just stay on???

    • @dyson
      @dyson  7 месяцев назад

      Hi there - on the Dyson V15 Detect™ vacuum, the trigger needs to be held continually for the machine to run. On some of our other cordless models including the Dyson V12 Detect™, Gen5detect™, Omni-glide™ and Micro 1.5kg vacuums, we now include a single button power control which doesn't need to be held down in use.

  • @dannydee9919
    @dannydee9919 20 дней назад

    I purchased 2 of these one for the house and one to give to my mom.I never got a chance to use it as the instructions weren't clear, frustrated the crap out of me. So damn annoying that a so called "high end" vac would have the audacity to not have the adequate instructions for the end user. I returned both.

  • @rey11able
    @rey11able Год назад

    Shark NV360 Navigator Vacuum

  • @LegoHenryTV
    @LegoHenryTV 6 дней назад

    With 2 batteries it would
    Last longer

  • @meowmeow1733
    @meowmeow1733 Год назад

    No music,.... just awkward silence.....Dyson.

  • @dougmoran3340
    @dougmoran3340 6 месяцев назад

    My new Dyson V15 Detect Absolute has a curious defect. The High Torque Cleaner Head works perfectly when it is attached directly to the to the vacuum unit. But when it is attached to the wand, the brush spins erratically and most of the time, not at all. The other two cleaner heads that came with it operate perfectly, both when connected directly to the vacuum and also when connected to the wand.
    I contacted Dyson a week ago and the lady I spoke to said that the plan was to send me a new High Torque Cleaner Head, (despite the fact that the one I have works perfectly when connected direct to the vacuum). But I was told that Dyson does not have any of these in stock. I was asked to ring again in a couple of weeks.
    This is most unsatisfactory. The package was purchased direct from Dyson UK only two months ago and has only been used for a total of about one to two hours.
    What do you suggest I do ?

    • @dyson
      @dyson  6 месяцев назад

      Hi there, we'd recommend either contacting the Dyson helpline in your country directly, using a live chat service on the Dyson website if available, or sending us a DM via Facebook, Instagram or Twitter/X: @ AskDyson.

  • @Ahnward
    @Ahnward 2 года назад +14

    What’s the point of this video when you can’t buy a v15 detect+ literally anywhere?

    • @Bwong55
      @Bwong55 2 года назад +1

      You can

    • @Bwong55
      @Bwong55 2 года назад +1

      You can buy it anywhere

    • @feistyunicorn1855
      @feistyunicorn1855 2 года назад

      I just had mine delivered.

    • @katalinakrew8865
      @katalinakrew8865 2 года назад

      you just suck at doing online shopping. search harder bud

    • @azhar7840
      @azhar7840 2 года назад

      At my place has a dyson stire

  • @koolertrek
    @koolertrek 3 месяца назад

    One model but several different combinations of attachments depending on I guess where you get it from. 😞

    • @dyson
      @dyson  3 месяца назад

      That's correct - different variants may include different combinations of additional accessories, to meet the cleaning needs of different home environments and users. Check out Dyson.com to see what's available!

  • @smalllim5782
    @smalllim5782 Год назад

    I never seen that before

  • @gussingh3948
    @gussingh3948 3 года назад +8

    Brand new V15 detect. Tried it out and 10 minutes later the filter warning is on even though the filter is looking brand new !!! Anyone having this issue ?

    • @johnmcclane9479
      @johnmcclane9479 3 года назад +1

      Yep! Same thing with our new V15 only been out of the box 10mins and got the filter warning taking it back tomorrow

    • @georgipartsalev6193
      @georgipartsalev6193 2 года назад

      I had the same issue. Unfortunately, I had no other choice but to send it back for a replacement. Turnaround in Germany was good - less than a week and they covered all shipping costs. Otherwise, it is an AWESOME machine and we love the ease of use and wicked performance.

    • @kimberella2105
      @kimberella2105 2 года назад

      Same problem here, they’re out of stock again. Apparently they were only in stock for 5 minutes before selling out so I have to wait for a month for a replacement

  • @smalllim5782
    @smalllim5782 Год назад

    Yeah

  • @sd1604
    @sd1604 2 года назад +2

    TR de V15 farklı renkte. Bugün satın aldım kullanmak için sabırsızlanıyorum 😊

    • @dyson
      @dyson  2 года назад

      merhaba, Dyson ile iletişime geçtiğiniz için teşekkür ederiz. Geri bildirimleriniz bizim için çok kıymetlidir. Ürününüzü sağlıklı günlerde kullanmanızı dileriz.

    • @sedefcanbazoglu9435
      @sedefcanbazoglu9435 2 года назад

      Mavi olan ürünle mor olan ürün farklı ürünler, model isimleri de az da olsa farklı aslında. Mavi olanın hepa filtresi 0.01 mikrona kadar filtreleyebiliyor, mor olanın ki 0.03 mikron. Mavi olanın kutusundan ekstra batarya çıkıyor ancak Türkiye’de şu an satışta değil sanırım.

  • @TheWojoPL
    @TheWojoPL Год назад +1

    I did not charge it used it str8 out of the box it had small %battery i think it will do nothijg

  • @Serhendi2023Dehlevi
    @Serhendi2023Dehlevi 2 года назад

    Ürün Türkiye ye geldi ama bu rengi gelmemiş ne zaman gelir?

  • @aniquetariq2162
    @aniquetariq2162 19 дней назад

    Why did u never make a dyson dc10 and dc13. Still believe 13 is a
    Unlucky number

  • @TigCat790
    @TigCat790 Год назад

    Mine doesn’t have a laser switch
    What do I do

  • @benjaminevers9779
    @benjaminevers9779 3 года назад +1

    Is there a little screen protector on the lcd screen pre installed, because I removed a plastic foil. I thought there was a little lip on it to remove it, is that correct?

    • @DillonCleans
      @DillonCleans 3 года назад +1

      Yes. There is a protective film on it that you can peel off

  • @jeevessagoo
    @jeevessagoo 3 года назад +2

    Hi, does the UK modle come with the built-in crevis/dusting tool?

    • @Bwong55
      @Bwong55 2 года назад

      I am pretty sure it does, it comes with a dusting tool but i dont know if it comes with a normal crevice tool or the purple one with lights, maybe thats an even more expensive model.

  • @aniquetariq2162
    @aniquetariq2162 19 дней назад

    James dyson why did u not make a
    Dyson V13. Do u believe that 13 is a
    Unlucky number because if u do why not make a dyson V14

  • @user-rc2cf9kg3v
    @user-rc2cf9kg3v 2 года назад

    متي يتم بيعها في الدول العربيه

  • @simon606060
    @simon606060 2 года назад

    What happens if you don't fully charge before first use

    • @dyson
      @dyson  2 года назад +6

      It's important to fully charge the machine before using it for the first time, and after every clean. This helps to improve the algorithm's accuracy.

    • @BabySpit
      @BabySpit 8 месяцев назад +2

      It’s gonna explode

    • @Lina4peace
      @Lina4peace 7 месяцев назад

      Shoot, I don't think I charged it fully.

  • @fablan3308
    @fablan3308 2 года назад

    How long does it take to charge first time

    • @kikio2067
      @kikio2067 2 года назад

      This takes 4.5 hours on all charges

  • @rayansworld2606
    @rayansworld2606 2 года назад

    When you release Dyson v13/v16

    • @dyson
      @dyson  2 года назад

      Kindly note, we do not know what our engineers are busy working on. We would suggest keeping your eyes on the website and social pages for future updates.

  • @mahadewiiii
    @mahadewiiii 2 года назад

    I wish there was talking 😆

  • @belfastvillan
    @belfastvillan 2 года назад +1

    Just bought one, however how do I set it up once it’s fully charged

    • @Qweet_
      @Qweet_ Год назад +2

      you had to watch the video...

  • @dickwilliam3793
    @dickwilliam3793 2 года назад +2

    wow, sucks up footprints...lol

  • @reneepren
    @reneepren 2 года назад

    How do you hang the wall mount? I hoped video would show me.

    • @qasimmir7117
      @qasimmir7117 2 года назад +6

      Use your brain and learn how to do wall fittings like most people who live in houses…

    • @felipecuenca2811
      @felipecuenca2811 2 года назад

      @@qasimmir7117 lmao hahaha

    • @clemclemson9259
      @clemclemson9259 9 месяцев назад +1

      first off you need to reinforce the wall with concrete or a laminate beam. everything need to be sanded and level at that point you need to figure out the correct screw size and the option of washers or anchor bots or toggle bolts or wood screws or taco concrete screws. you also need to make sure the mount is level which can be accomplilised with a 100 dollar 4 foot level or a laser level that is from china. once you get that site arranged and secured you pump 2 screws in that bad boy and you can hang the Dyson, your kids your. dog or your husband or wife- its all very simple

  • @Zidayn
    @Zidayn 11 месяцев назад

    More like V15 Defect. Am I right?

    • @dyson
      @dyson  11 месяцев назад

      If there's something you support need with, we're here to help, Zidayn 🙂

    • @Zidayn
      @Zidayn 11 месяцев назад

      ​@@dyson So far you have been VERY helpful in promises. Used the new vacuum once, it failed. Called support, they ordered me a replacement part. 2 weeks later, no part so I email support who tells me it is back ordered with no eta. So I call support again for another solution. This time you have requested I ship my entire faulty vacuum back to you and you will only ship me a replacement AFTER inspecting the original. So yay... thank you!!!! It's going to be a month before I might have a working vacuum meanwhile you have my $999. Great!

  • @rayansworld2606
    @rayansworld2606 2 года назад

    It is so heavy and I can’t carry it

  • @RR-SF
    @RR-SF 3 года назад +2

    Love my v15 but this is probably one of the most boring videos I’ve seen on RUclips thus far lol.

    • @realcr1merealcr1me10
      @realcr1merealcr1me10 3 года назад +1

      Watching for the fourth time though

    • @qasimmir7117
      @qasimmir7117 2 года назад +2

      What did you expect them to do? Dance around the living room with a bloody vacuum cleaner?

  • @LegoHenryTV
    @LegoHenryTV 6 дней назад

    Dyson numatic international copied you

  • @Maria-tl1lm
    @Maria-tl1lm 2 года назад +3

    Why do they use those colours, I mean blue, orange, yellow... they should have more neutral options, like silver, grey... so everybody could choose.

    • @tealdreams
      @tealdreams 2 года назад +1

      So far, I’m the happiest with this turquoise/gold combo out of all of their other color options! My least favorite is all that purple on Dyson products. That to me is hideous, but that’s just a personal opinion. 😊

  • @user-ig3jt3rz2v
    @user-ig3jt3rz2v 7 месяцев назад

    Leider ist euer Dyson einer echt miesen Qualität. Ich habe zwei Geräte und bei beiden bereits nach 3 Jahren funktioniert die Max Einstellung nicht mehr. Ein billig Sauger hält mindestens 10 Jahre. Null Einsicht obwohl das Problem bekannt ist. Wirklich enttäuschend

    • @dyson
      @dyson  7 месяцев назад

      @user-ig3jt3rz2v,
      danke für Deinen ehrlichen Kommentar. Das der MAX Modus nach drei Jahren nicht mehr funktioniert ist merkwürdig. Wir schauen uns dies auch gerne näher an, wenn Du möchtest.
      Melde Dich dazu bei uns in einer privaten Nachricht . Du erreichst uns über folgende Kanäle:
      ms.spr.ly/6057iskIR
      oder unter der kostenlosen Hotline:
      ms.spr.ly/6058iskIr
      Tel: 0800 313131 8 (Mo-Fr 8.00h - 20.00h / Sa-So 09.00h - 18.00h).
      Liebe Grüße
      Dyson Team

  • @ParadigmUnkn0wn
    @ParadigmUnkn0wn Год назад

    *Instructions unclear... now my pronouns are it/its.* The suction power on a Dyson is next level.

  • @thefireconvoy9930
    @thefireconvoy9930 2 месяца назад

    Dyson, this is a terrible customer experience! How can you charge so much money and care so little about your customers to not even bother to include accurate clear instructions or videos?! Boooo

    • @dyson
      @dyson  2 месяца назад

      Hi there,
      We apologize for the experience you had with your Dyson and we will resolve it for you without delay.
      Kindly elaborate the issue in detail and please confirm the following details: full name, full address, email address, order number and country of residence in DM.

  • @TheMrkcl
    @TheMrkcl 2 года назад +4

    I think it took too long that Dyson has invented this perfect model. I am unhappy because after paying a fortune for V6 animal pro at the time it was released, almost in 7 years, they have just developped the basic cons of this machine and now almost at the same price you buy the optimum model. This is not a mobile phone that you could change annually. We buy a vacuum cleaner to use for a long time. I don't understand and associate this marketing strategy with a world wide brand, Dyson. Anti tangle motor head, auto clean dust bin, lighter machine body and long life battery are not the technologies to be developped in many years after the first cordless was released. Sorry.

    • @ryanschmidt8468
      @ryanschmidt8468 Год назад +5

      Wait you're upset that Dyson continued to innovate, come out with new products, and improve upon their existing products' weak points? Buying a new vacuum every 8 years shouldn't be a big deal. Right now, the V15 Detect can be found for about $700 after tax. That's less than $100 a year, about $8 a month. And, you probably don't need the top of the line; a V11 would likely be fine.

    • @ParadigmUnkn0wn
      @ParadigmUnkn0wn Год назад +2

      Does your v6 still work? Based on your statement, I'm assuming it does, so where's the problem? Would you rather Dyson cheap out on all the parts and construction where you *NEED* to replace it every year or two because it broke? Your complaint is literally that, "My 7 year old product still works, but it's not the latest and greatest!"

  • @arthurduarte9426
    @arthurduarte9426 3 года назад

    I hate this vacuum and video. There are too many parts and the video is showing another vacuum. Returning. DYSON sucks

    • @ThePC3D
      @ThePC3D 2 года назад +1

      You never owned Dyson lol

    • @qasimmir7117
      @qasimmir7117 2 года назад

      I think you’re just a bit stupid. ‘Too many parts.’🤡