Btw super easy we were approved in 48hrs for our medically complex and disabled child no hippa violations and we can use in numerous parks in numerous states. And we can renew easily every year. Thank you for proving its not negative we are so happy for positive input and left out any negative ADA violations which we had none. ❤
Maybe this has been addressed already, I did not read through the comments to find out. But there's some important information not in the video. The IAC DOESN'T let me repeat DOESNOT mean you will be approved for the AAP at Universal . I will go into that part a little later but first all you will need to get this IAC card is a note from your doctor stating you need it. But you will need something from your doctor. It doesn't need to go into details. It can be as simple as I and treating "your name" at this time and they can not stand in line for any long periods of time. After you get approved usually with in 24 hours you will get a email from Universal. They will ask for your plans on visiting day. Then they will call you with in 48 hours of that date. On that call you will need to go through the why you need the AAP and what problems you are having. No longer will it be approved for bathroom problems...needing to go often. For this they will let you leave the line and return to that point. It will not be enough to go through the express lane. Neither will the fact you have mobility issues that can be "cured" by a wheel chair . I have server back problems along with blood disorders that means I can't stand or sit long because of blood clots and intense pain and weakness. While that probably would have been good enough to get the AAP. I'm also on the spectrum and have intense panic attacks when I'm surrounded by strangers. The few times we go to the movies I have to buy the two tickets in from and behind me and I must have a end seat and my wife on the other side of me. The fear of the phone call was basically sending me into a meltdown. My phone is set up for contacts only and all other calls go to spam. So I emailed Guest Services and explained this to them and a detailed list of my problems asking if I could get a interview through email. I received a email from Universal telling me the phone interview was no longer needed. I was approved for the AAP and to bring my IAC card and the reference number to guest service to pick up my AAP past once I got to the park. I assume I it will then work just as the old AAP past. Let me repeat this, getting the IAC, is very simple as long as you have a doctors note. My doctor has treated me for 8 years and it was like I was asking for million dollars to get him to have the girl at the front desk to type out a short note. My wife was able to go on line and with MyChart most everything was there about her medical history so I just downloaded that and it worked for her. If you have something stating your disability try that first. If they need more you will get a email telling you so. We are both in our 60s and not going to ride many things but needed this because some rides you can take the elevator with the AAP. Or at least that's what I was told. Sorry for the very long post but wanted to make sure whoever reads this understands the steps because I searched the internet before signing up and there's not a lot out there.
Love how you are honest about this! The process was quick, easy, and only beeds to be done once. I really dislike how other youtubers are misrepresenting this entirely, and trying to say that it is a "violation of the ADA" when it clearly isn't. Thank you again.
It does, I won't give my 10 year old photo on this private company website. If the park employee need to see my child medical okay while ate the park they view it and that is enough.
Handing over your info to who you want isn't an ADA violation but they are kind of forcing you to if you want the pass. This is a loophole. The actual verification process IS against HIPPA and ADA which is why they don't actually verify anything. They don't want people to know this but it is in the fine print if you read it. They may request more info to back up what your saying but they could all be fake documents for all they know because even they can not actually check. It's basically a game universal is playing to get people to buy express. Most people in the US don't know their rights and looks like universal is banking on that.
Thanks God I just happened to come across this before I headed out next week for Universal Studios. It had no idea things had changed since my last visit in 2022. Thank you so much for posting this.
How was Hagrid's line? I've heard the assistance line can get very long, up to 40 minutes, and it's dark, crowded, and tight. There's no way even I can do that, nevermind my daughter (we're both autistic). I've read they've been doing the exit lately instead of putting you in the single rider line, is that still the case?
Thank you for showing us this new process. Some have not been very accepting of this but i see nothing wrong with this as my diasbled medically complex child id be requesting the accommodations for and if the previous process was being abused then there will always be upset parties or some looking way to into things. So just thank you for making this easy and stay smiling and blessed❤
@@SunshineandFamilyTime yes please I also have a quick question about what sort of documents they would need. Would it be a Drs letter stating a condition? Would that be acceptable??
After logging in and going to: Accommodations Information it says "Please upload a statement (with your name visible) from an educational, healthcare, or governmental provider or agency indicating any special accommodations or supports needed." This should include a copy of an IEP for children, statement from a health care provider, Dr, or document from the government, military. You can also contact them and ask for something specific to your needs.
The q about whether you can stand in line with others confuses me if standing for any length of time is difficult. If someone has issues with anxiety there are sometimes ok to stand in line with others, but again not for any real length of time. For instance, my autistic nephew can do it for a short length of time, but not for any longer/ normal weight period, so what would the answer be in a case like this?
Hi there Iast went to universal in 2019 and we just went to guest services and got a disability pass do you know if this is the new way of obtaining a disability pass?
We did online and they gave online card. There will still be a phone call before we arrive? Do we still have to go to guest services for anything once we get there? Was hoping to do rooe drop for Hagrids but if we have to go to guest services then that will blow that idea.
I was told that even if im apprived id have to rent a wheelchair that I cannot push myself in (it wouldbe just me and a small child that needs a stroller) or rent an electric wheelchair and in both circumstances I'd still have to wait through the regular line. They told me no return times id have to rent a wheelchair or electric chair and wait.
The card allows you and your group to come back at a designated time to go through the express line, and not wait in the standby. While you wait, you can shop, get a bite to eat or look around the park.
Definitely! They did not allow my friend with a high function autistic daughter as her Dr felt these wouldn't affect the issues she had with her autism but that was for her and her daughter Dr. So maybe up to Dr as well. But we had no issue as my son is moderate/severe a lot of issues.
If someone with disabilities is in my party, but they do not have the special IAC card, and they do not want one because they do not want. A third 😂party to have information about their private medical info, or, receive tons of advertisements, trying to sell them stuff related to their disabilities, or have their address available to hackers or have their email and phone number available to scammers, even though the card, ensures privacy, we all know that nothing is private or secure today that passes through the Internet, especially now that we are in the age of AI, does the park still comply with ADA (Americans with disability act) ?
Hey!! Do you know if they contact the provider to confirm your documents? My doctor is going out of town tomorrow and won’t be back until the end of September and I’m going to hhn on the 15th 😩 I submitted my application today.
I am unsure, but if they do hopefully someone else in the office can answer their questions. I have heard that people have gotten approved quickly, so hopefully you will hear back from them soon 😊 Have fun at HHN!
Manual wheelchair/ECV is mentioned on the website, the page is displayed at 3:15 in the video. All shuttles have a lift to transport guests to and from Volcano Bay, City Walk and Hotels.
Universal Orlando has made all their lines wheelchair friendly and nothing is required in order to use their elevators whenever needed. Some rides would require switching to a manual wheelchair though
THANK YOU! I didn't know universal Orlando had started doing this (it's been over a year since I've gone anywhere). They probably had to do this because SO many people take advantage of the system. I know every time my husband and I went to Universal (we were Annual Passholders since 1999) and tried to get a handicapped spot in the parking garage we were lucky to get a spot 3 rows from the end of an aisle and 4 rows from the end. By the time my husband got my wheelchair set up and was pushing me towards the entrance there would be a group of 20 something year olds getting their stuff out of their SUV jumping around, shoving each other, running around like 5 year olds. They probably borrowed Grandma's handicapped placard so they could park there. SO many people who don't need it take full advantage of the handicapped placard. If they had ANY respect or compassion they would park in a regular spot. But not in these days. But you gave great information. The very first video I watched was from someone named Nicole. She had purchased an Annual Pass, and wanted to CANCEL it because of this program. I believe she was a "California" girl, in her 20's (looked perfectly healthy to me) and was angry at Universal ORLANDO because of that, they had too many roller coasters (????) and just talked about how disappointed she was because she had been to Universal Studios (West Coast) once. Then she spent 10 minutes talking about how WONDERFUL Disney World was. (I wouldn't go to Disney World if "King Iger" himself offered to take me around). When I'm ready to go back again ( or I should say "IF" I'm ever ready to go back. My husband passed away Jan 2022 and that was "OUR" thing, especially HHN) I know to get this in advance. Be safe...
Who are you to diagnose anyone based solely on their appearance or actions? Your comment is atrocious. Another person ma placard, das, aap or anything of that nature is none of your business and not your opinion to decide upon.
Btw super easy we were approved in 48hrs for our medically complex and disabled child no hippa violations and we can use in numerous parks in numerous states. And we can renew easily every year. Thank you for proving its not negative we are so happy for positive input and left out any negative ADA violations which we had none. ❤
Maybe this has been addressed already, I did not read through the comments to find out. But there's some important information not in the video. The IAC DOESN'T let me repeat DOESNOT mean you will be approved for the AAP at Universal . I will go into that part a little later but first all you will need to get this IAC card is a note from your doctor stating you need it. But you will need something from your doctor. It doesn't need to go into details.
It can be as simple as I and treating "your name" at this time and they can not stand in line for any long periods of time. After you get approved usually with in 24 hours you will get a email from Universal. They will ask for your plans on visiting day. Then they will call you with in 48 hours of that date.
On that call you will need to go through the why you need the AAP and what problems you are having. No longer will it be approved for bathroom problems...needing to go often. For this they will let you leave the line and return to that point. It will not be enough to go through the express lane.
Neither will the fact you have mobility issues that can be "cured" by a wheel chair . I have server back problems along with blood disorders that means I can't stand or sit long because of blood clots and intense pain and weakness. While that probably would have been good enough to get the AAP. I'm also on the spectrum and have intense panic attacks when I'm surrounded by strangers. The few times we go to the movies I have to buy the two tickets in from and behind me and I must have a end seat and my wife on the other side of me.
The fear of the phone call was basically sending me into a meltdown. My phone is set up for contacts only and all other calls go to spam. So I emailed Guest Services and explained this to them and a detailed list of my problems asking if I could get a interview through email.
I received a email from Universal telling me the phone interview was no longer needed. I was approved for the AAP and to bring my IAC card and the reference number to guest service to pick up my AAP past once I got to the park. I assume I it will then work just as the old AAP past.
Let me repeat this, getting the IAC, is very simple as long as you have a doctors note. My doctor has treated me for 8 years and it was like I was asking for million dollars to get him to have the girl at the front desk to type out a short note. My wife was able to go on line and with MyChart most everything was there about her medical history so I just downloaded that and it worked for her. If you have something stating your disability try that first. If they need more you will get a email telling you so.
We are both in our 60s and not going to ride many things but needed this because some rides you can take the elevator with the AAP. Or at least that's what I was told. Sorry for the very long post but wanted to make sure whoever reads this understands the steps because I searched the internet before signing up and there's not a lot out there.
Love how you are honest about this! The process was quick, easy, and only beeds to be done once.
I really dislike how other youtubers are misrepresenting this entirely, and trying to say that it is a "violation of the ADA" when it clearly isn't. Thank you again.
It does, I won't give my 10 year old photo on this private company website. If the park employee need to see my child medical okay while ate the park they view it and that is enough.
It is a violation especially because of hippa
Handing over your info to who you want isn't an ADA violation but they are kind of forcing you to if you want the pass. This is a loophole. The actual verification process IS against HIPPA and ADA which is why they don't actually verify anything. They don't want people to know this but it is in the fine print if you read it. They may request more info to back up what your saying but they could all be fake documents for all they know because even they can not actually check. It's basically a game universal is playing to get people to buy express. Most people in the US don't know their rights and looks like universal is banking on that.
It's only a violation of you don't consent. By giving the info you are consenting
Thanks God I just happened to come across this before I headed out next week for Universal Studios. It had no idea things had changed since my last visit in 2022. Thank you so much for posting this.
How was Hagrid's line? I've heard the assistance line can get very long, up to 40 minutes, and it's dark, crowded, and tight. There's no way even I can do that, nevermind my daughter (we're both autistic). I've read they've been doing the exit lately instead of putting you in the single rider line, is that still the case?
Thank you for showing us this new process. Some have not been very accepting of this but i see nothing wrong with this as my diasbled medically complex child id be requesting the accommodations for and if the previous process was being abused then there will always be upset parties or some looking way to into things. So just thank you for making this easy and stay smiling and blessed❤
Thank you. I was discussing this just this morning. I appreciate learning more about it from someone who knows more.
Glad it was helpful!
@@SunshineandFamilyTime yes please I also have a quick question about what sort of documents they would need.
Would it be a Drs letter stating a condition? Would that be acceptable??
After logging in and going to: Accommodations Information it says "Please upload a statement (with your name visible) from an educational, healthcare, or governmental provider or agency indicating any special accommodations or supports needed." This should include a copy of an IEP for children, statement from a health care provider, Dr, or document from the government, military. You can also contact them and ask for something specific to your needs.
@@SunshineandFamilyTime thank you so it does state from a Dr. Which seems pretty fair. 👍
The q about whether you can stand in line with others confuses me if standing for any length of time is difficult. If someone has issues with anxiety there are sometimes ok to stand in line with others, but again not for any real length of time. For instance, my autistic nephew can do it for a short length of time, but not for any longer/ normal weight period, so what would the answer be in a case like this?
Thank you, I emailed them a while ago and they just said go to guest services. So glad we found your video before we travel over from the UK
Hi there Iast went to universal in 2019 and we just went to guest services and got a disability pass do you know if this is the new way of obtaining a disability pass?
fantastic, also applicable to residents outside of usa
When I went to fill it out it took me to a page where my doctor filled one out. Did you all get the dr to fill a page out?
We did online and they gave online card. There will still be a phone call before we arrive? Do we still have to go to guest services for anything once we get there? Was hoping to do rooe drop for Hagrids but if we have to go to guest services then that will blow that idea.
I see where it has the Dr name , license number, but I don’t see where they submit their approval
Does the dr give the note to you or do they send it to universal themselves?
I was told that even if im apprived id have to rent a wheelchair that I cannot push myself in (it wouldbe just me and a small child that needs a stroller) or rent an electric wheelchair and in both circumstances I'd still have to wait through the regular line. They told me no return times id have to rent a wheelchair or electric chair and wait.
But what benefit does the card provide? Do you use the express lane?
The card allows you and your group to come back at a designated time to go through the express line, and not wait in the standby. While you wait, you can shop, get a bite to eat or look around the park.
Does include kids with autism??
@POOPonYOUall yes it does 😊
Definitely! They did not allow my friend with a high function autistic daughter as her Dr felt these wouldn't affect the issues she had with her autism but that was for her and her daughter Dr. So maybe up to Dr as well. But we had no issue as my son is moderate/severe a lot of issues.
If someone with disabilities is in my party, but they do not have the special IAC card, and they do not want one because they do not want. A third 😂party to have information about their private medical info, or, receive tons of advertisements, trying to sell them stuff related to their disabilities, or have their address available to hackers or have their email and phone number available to scammers, even though the card, ensures privacy, we all know that nothing is private or secure today that passes through the Internet, especially now that we are in the age of AI, does the park still comply with ADA (Americans with disability act) ?
Can somebody in the comment section give me the website because she went to fast for me to be able to look it up
Can I use this card with other people in my party? Or does it only apply to me while at the park?
I believe you can have up to 6 people come with the person the card is assigned.
Does the app allow you to hold multiple passes on it ? Meaning if myself qualifies as well as me 3 children can I have all the passes on one app?
Hi, just registered my nephew and it does allow you to add more than 1. Hope this helps
Do you know if everyone in your party use the card or do you have to be split up?
I believe you can have up to 6 people come with you when using your card
Hey!! Do you know if they contact the provider to confirm your documents? My doctor is going out of town tomorrow and won’t be back until the end of September and I’m going to hhn on the 15th 😩 I submitted my application today.
I am unsure, but if they do hopefully someone else in the office can answer their questions. I have heard that people have gotten approved quickly, so hopefully you will hear back from them soon 😊 Have fun at HHN!
Did you end up getting approved?
Very well done! Didn’t say anything about wheelchair users?
Manual wheelchair/ECV is mentioned on the website, the page is displayed at 3:15 in the video. All shuttles have a lift to transport guests to and from Volcano Bay, City Walk and Hotels.
Universal Orlando has made all their lines wheelchair friendly and nothing is required in order to use their elevators whenever needed. Some rides would require switching to a manual wheelchair though
THANK YOU! I didn't know universal Orlando had started doing this (it's been over a year since I've gone anywhere). They probably had to do this because SO many people take advantage of the system. I know every time my husband and I went to Universal (we were Annual Passholders since 1999) and tried to get a handicapped spot in the parking garage we were lucky to get a spot 3 rows from the end of an aisle and 4 rows from the end. By the time my husband got my wheelchair set up and was pushing me towards the entrance there would be a group of 20 something year olds getting their stuff out of their SUV jumping around, shoving each other, running around like 5 year olds. They probably borrowed Grandma's handicapped placard so they could park there. SO many people who don't need it take full advantage of the handicapped placard. If they had ANY respect or compassion they would park in a regular spot. But not in these days. But you gave great information. The very first video I watched was from someone named Nicole. She had purchased an Annual Pass, and wanted to CANCEL it because of this program. I believe she was a "California" girl, in her 20's (looked perfectly healthy to me) and was angry at Universal ORLANDO because of that, they had too many roller coasters (????) and just talked about how disappointed she was because she had been to Universal Studios (West Coast) once. Then she spent 10 minutes talking about how WONDERFUL Disney World was. (I wouldn't go to Disney World if "King Iger" himself offered to take me around). When I'm ready to go back again ( or I should say "IF" I'm ever ready to go back. My husband passed away Jan 2022 and that was "OUR" thing, especially HHN) I know to get this in advance. Be safe...
Who are you to diagnose anyone based solely on their appearance or actions? Your comment is atrocious. Another person ma placard, das, aap or anything of that nature is none of your business and not your opinion to decide upon.
Great information, but you are a little long winded.
Why are you soooooo pretty