Disney DAS Pass | Disability Access Service | Qualifications and Step-by-Step Registration Process
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- Опубликовано: 1 июн 2022
- If you are traveling to Disney World as someone with a disability (or different ability) such as autism, you can apply for the Disney Disability Access Service, or DAS Pass, to gain entry to rides and attractions without waiting in general admission lines. Scroll down for timestamps to skip to a specific section of the video.
I scoured the internet for resources to help me during the DAS Pass registration process and compiled everything I learned into this video!
✨ We will cover:
1. What is the DAS Pass and how does it work?
2. Step-by-Step Online Registration/Video Chat Process (including the Advanced Selection text chat process)
3. Tips for getting the most out of the DAS Pass
➡️ ⭐️ From Disney's website disneyworld.disney.go.com/gue... Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability.
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✨ TIMESTAMPS ✨
(1:09) What is the DAS Pass?
(2:43) Asking for specific accommodations
(4:06) The DAS Registration Process - Guidelines
(4:16) Advanced Selections
(5:25) When you can start applying for the DAS Pass
(7:54) What do you need in order to apply?
(8:11) Pre-Registration checklist
(10:00) Step-by-Step Registration Process - Video Call/Interview
(16:40) Scheduling Your Advance Selections - Text Chat
(19:20) Attraction Selection Questions/Guest Relations
(20:08) Tips for Success with Your Party/Group
HELPFUL RESOURCES
⭐️ 🌟 Downloadable Disney Scavenger Hunt for Kids with Special Needs: taylorheaton.gumroad.com/l/di...
Disney Disability Access Pass Info: disneyworld.disney.go.com/gue...
DAS Pass Registration: disneyworld.disney.go.com/gue...
List of DAS Pass Advanced Selection Options: disneyworld.disney.go.com/faq...
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I'm Tay, a married mom of 2 who was diagnosed with Autism at 31 years old. This was after YEARS of therapy (and all of the self tests in the world!). My diagnosis has brought up questions, frustration, doubt, but most importantly, a new level of self compassion and understanding.
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I logged on right at 7am and was the first person... went through the "interview" and had my selections done all before 8am. It was definitely a lot easier than i expected
Wow!! This is great news! Thanks for sharing.
Thank you for this. You explained this much more clearly than some other people. I've done the card before but it was a long time ago before they made all the changes. I'm happy they're doing the app now, it will help me manage my energy better. This will help make my days at Disneyland much more enjoyable.
This was probably the best DAS info video I have seen. Thank you x a million!!!
You explained this so well. From a dad who has been using the DAS pass since 2014 and seen the changes through the years it has only improved. The fact that we can do stuff from the app now is awesome we use to have to go up to the ride and get a return time and that would upset our son as he though we were going to ride that ride at that point. The new way is so much smoother and honestly we watch for rides with lower wait times and try to go wait in lines for those and maybe set up a das for a ride that might give us an hour long wait time that way by the time we are done with the shorter wait we can go maybe ride Seven Dwarfs or Slinky dog depending on the park, This has helped our son learn to wait for shorter line waits such as maybe Little Mermaid or Winnie the Pooh. We've learned to do mobile order as well so when maybe waiting for a ride we can put in an order for a snack or meal while heading to another ride that we are currently waiting on and this has helped to keep the day moving smoothly. The only thing with the new DAS system is getting the pre register to work. We were unsuccessful in getting it done before we went but it was still realatively new and we just went to guest services at Animal Kingdom and they helped us out right away.
This is by far the best video I have watched on the setting up and registering for the DAS pass, and I have watched a lot of them. My sister has MS and requires a scooter to get around (no standing or walking), and after watching your video, I immediately sent her a link! We are both going in March of 2023, and we have our hotel reservations, tickets, and park reservations, so we are just counting down the days till we make that DAS call 30 days before our last day. I used to be a technical instructor and your video was clear, logical and concise. I feel that will arm us with being able to have the best experience we can have, so thanks so much!! 😃
This was so helpful for our family preparing for a trip with my mom who has early onset Alzheimer’s. Thank you so much for making this!
This video was critical for us getting our pass for my son, thank you thank you! The tip about the chat was especially a life saver!!
Glad to hear it! You’re so welcome. I hope y’all have a blast!
I had trouble waiting in lines as a kid, but since it was the '90s, my mom just taught me how to have fun in line for rides. As an adult, I still don't need a pass. Since amusement parks are one of my main special interests, I take advantage of the fact that this is the only time strangers are going to want to talk about amusement parks with me! I also love the anticipation of watching the ride operate around me and getting ever closer to the loading station. Would love to see more videos about your upcoming Disney trip!
both me and my partner are autistic and are going to disneyland in march for our anniversary! i've used das before in 2018, but had a lot of questions about the new das; this video answered most of them and was incredibly helpful!! thank you so so much!!
Wow. I wish we used this for our trip a couple weeks ago. This system is honestly very similar to what their normal fast pass program used to be. We never needed to worry about handling the park, because we could anticipate our day.
Their new system is terrible, because you don’t know what reservations for rides you can get until 7am on that day. A schedule is SO important to me managing my day and it was MISERABLE. Talk about being overwhelmed and overstimulated for the week.
Wishing we used the DAS pass. I’m glad you guys had a good experience.
Thank you so much for making the time to share such an in-depth detailed video it’s much appreciated❤
Thank you for doing this video. My family is experiencing Disney for the first and perhaps the last. This was very helpful and I appreciate the time you took to share a tactful honest review. Please keep sharing….😊😊😊😊
Thank you so much for this awesome video! I will admit I was stressing about applying for the pass, but your clear and articulate instructions have put my mind at ease! God bless you!
The best video I’ve seen on DAS. Thank you!
I looked through so many videos yours was the only one that explained everything so well thank you
It’s about time someone explained DAS with correct info! Thank you!!
You’re welcome! Hope it is helpful.
I appreciate you taking the time to teach us how to use this DAS pass. I have a son on the spectrum and I’m not very good at using this app. And your video help so much. Thank you.❤
This is apt considering I just visited and used DAS for the first time! I hope the info in the video helps y’all. :)
You made this so clear, I really appreciate you taking the time to explain it all! Thank you
You're welcome!! Hope you enjoy your trip Kari!
Thanks for all the info!!! I was walking through each step as I was contacting Disney about a DAS PASS and you were spot on with your explanations! I called on a Sunday afternoon and was done in less then an hour, but it might be because it’s Sept. and the summer rush is over. TAHNKS AGAIN FOR ALL THE DETAILS!
You are so welcome!
Very good job explaining this, I am looking forward to checking out the links in the bottom later on. I will also watch all your videos! Huge thanks to you for doing all this work to help others!
Thanks. We are due to travel soon and haven't visited for 20 years. I did not have a disability on our previous trips but I do now. This video has been super helpful.
Thank you for the video. I just registered for the DAS program on line for my son. I went on right when they opened at 7am eastern time on a Sunday morning. The process was very easy and I was done with the full process, including ride selection by 7:15am. I can’t say that everyone will be able to complete the process this quickly, but this was my experience. Hopefully this is a new normal for the program. Thank you
So so helpful, best explanation of DAS that I’ve seen today so thank you😊
I appreciate this video. I have an annual pass and I didn’t know this was an option for me. It will definitely help me on the days I go with people who want to be at the park for long periods of time. I can only handle Disney for so long before I get overwhelmed.
Awesome! So glad it's helpful.
My daughter and I just went to Disneyland 2 weeks ago with my daughter's Girl Scout troop. We are both on the spectrum. I didn't learn of the DAS pass until a few days before the trip. I was so overwhelmed with all the info online about it that I didn't get it. Luckily the troop leader helped us all get a genie plus pass so that we could skip the lines which was really great. Had I seen a video like this I probably wouldn't have been intimidated by the process. Thanks for breaking down the information and showing the process. Next time we go, I feel like I can do it.
You’re welcome! Thanks for your comment.
This was incredibly helpful. Thank you so much. You explain everything so thoroughly.
You’re welcome! I’m so glad it was helpful. I was super confused before I went through this process.
We did this with my three year old in march. We signed up in the park. Super easy and the cast members were absolutely amazing!!
That is awesome!
This video was so helpful for my trip in February with my family with me being the DAS pass holder Thankyou x
So glad!
Very helpful video. About the best I’ve seen to explain the new DAS. Thanks for emphasizing and describing why it’s not necessary to get DAS for every person in your party with a need. I have twins with autism and we always just get DAS for one.
Glad it was helpful to you!
Thank you so much for doing this! Very informative!! 👏 👏 👏
Hi I just want to say thank you so much for this video. Everything was exactly like you said, but we got registered in 10 minutes, including wait time!
I just waited for the chat a few minutes I got the pass for my son. I am so excited because he cried and was so miserable the last time we went. This is a God send. Just eliminated the worst part of the day! So excited for my son.
What a wonderfully informative video. You explained everything absolutely brilliantly. Well done you.
Such a relief that we can enjoy the park immediately thru the gate instead of waiting at Guest Services. Thank you so much!
You’re very welcome! I hope you enjoy your trip.
I just finished signing up for a DAS pass for my son this morning. I logged on at about 8:25 this morning and I am already finished. It was so easy. I also was able to do it on my IPad with no problems, since I have a keyboard accessory for it. Thanks to your video, I was well prepared and able to navigate the process with ease. I also had backups when my first two pre-selections didn’t work out. So thank you so much for doing this video. I am pleasantly surprised that I got through so quickly. I think the earlier you start in the day the quicker you might get connected with an agent. Again thank you for this video and all of your other videos. They have been a great help. God bless and take care.
awesome! I'm so glad to hear this Michelle. Have a great trip!
I totally agree. Nit the Disneyland experience we wanted !!
This was very helpful. Last time we signed up at the park. The cast members also helped us identify quiet areas through the park to allow for my little guy to decompress if he got over stimulated.
Great to know. Thanks!
Thanks so much. I just had my interview with a cast member on zoom. Your video is very very clear and I definitely feel better and more aware of how to use these pass
Awesome! Glad to hear it. Thanks for your comment.
This was incredibly helpful! Thank you!
Thank you so much for your video. I had no idea how it could work. Have a great time
This was so helpful! Thanks VERY much!
This is SO helpful, thank you! 🙂
Thankyou for such a detailed video!
Thank you so much, this video helped me register my son easily!
Thank you for this video! Lots of good information!! Helped put my mind at ease with the process.
You’re welcome! I hope you have a great trip!
what a great and detailed video! Thanks.
This is such a great, clear, informative video and such a big help ahead of our trip. One extra thing I've found out as a guest visiting from the UK is that, if your web browser believes you're in the UK, you can't access the web chat (or indeed any of the info about the DAS on the Disney website: it just takes you back to the homepage when you click on any of the links). You have to use a VPN set to USA for it to work. I find this so distressing: my daughter is no less autistic because we're British! Anyway, hoping it works ok for us when it's our turn to pre book in a few days.
This has been so helpful, thank you!!
Thank you so much for this very informative and easy to follow video.
You're welcome! So glad to hear it was helpful.
You saved my life! THANK YOU!
You're welcome! I hope it's helpful to you and that you have an awesome trip!
I went to disneyland paris last month with a disability pass and it was completely different.
We had to register phisically at the park, I had to bring some kind of evidence that I actually needed the pass. so I used my Autipass, but a note from my doctor would have been okay too.
There were no reservations. i was simply allowed to walk up to any ride through the exit and hop on, allong with the rest of my family. Sometimes there was a short line of other people with a das pass.
For character meets we could skip the lines and the cast member would give us a return time, usually it was only a five minute wait.
There was also a seperate disability line at the restaurants so we didn't have to wait too long there either.
It was amazing. i honestly don't know how I used to manage disneyland without it
Thanks for sharing your experience with it at Disneyland Paris!
Never was asked for paperwork
Thank you so much for this video!! I am also a mom with ASD and 2 ASD kids. I am currently planning our first trip to Disney and I have been struggling to figuring out how to handle the DAS pass. Thank you for clarifying why it is best to only get a single DAS pass for the whole party (of up to 6 people). And thank you for letting us know what the chat with the Cast member to approve the DAS was like. I am one who likes to prep "scripts" before interactions. I seriously loved all of the clarifying information that you included in this video! Thank you!!
Yay! Your comment made me so happy. Your concerns were mine as well, and exactly why I wanted to make this video. Have a great trip!
Is it 6 ppl including the Das person or 7 total?
This is so amazing to learn about! I don't have a diagnosis, but I do get super over stimulated in crowds/long lines/loud places. This could be super helpful if I can ever afford to to go to Disney lol
Yes! I hope you’ll be able to take advantage of it some day.
@@MomontheSpectrum Thanks! A friend brought up the possibility of me being autistic/neurodivergent about a year ago and since then your channel has really helped me to better understand and accept myself ❤️
Thank you for this information. Like you I try to research and prepare for our upcoming trip to WDW. This video was so helpful and the link to the Advanced DAS attractions was particularly informative.
Awesome! So glad to hear it. Have a great trip.
Thank you, this was super helpful!
I’m gonna get this for me and my family when we go. It would help me a lot with my autism
Thank you for this!!! I was so nervous to apply for my daughter!
Thank you for this video. My family is going in August and I want to be as prepared as possible.
This video helped me so much! My son has ADHD and suffers from chronic migraines. I was really worried about how to navigate WDW with these. You explained the process beautifully and I will definitely be applying for it
This is so helpful! Thanks
Awesome video. Very helpful
😲 I'm stressed watching the video ahaha 😅 whew, good job!
So helpful to get these details
Thanks for the video!!!
I really appreciate it. it was very informative.
thank you
You're welcome
I have Lupus, heat can cause horrible flare ups and standing up for long periods of time can be super painful so thank you for all the information! So helpful for my September trip! ❤️
How did it go? I also have Lupus and panic disorder. Not sure which disability to apply for. Hope you’re doing well!
@@LupieHousewife I would just say both! They didn’t ask many questions honestly. Just told them I can’t say out in the heat that long
Thank you!! I've been searching videos for someone else with lupus. I have lupus and AVN. It's so hard because I always get the "you don't look sick" comments. I'm getting anxiety thinking about explaining myself.
Fantastic explanation thank you
You're welcome! Glad it is helpful. I was so confused when I first looked into this process!
Great video, I did the video call on my phone and it worked fine
Good to hear. Thanks for the feedback!
Thanks sooooooooooooo much for this!
I went to Disney when I was a small child, so it's been awhile for me as well. This is super helpful! I'll definitely bookmark this for the future. I'm so glad you made it home safely! ❤
Thank you! Me too. I've spent all day in bed and it's been amazing!
I went the summer after kindergarten (looong before any of us even considered I might be autistic). Although, I kind of think that my not being aware of the concept of summer break should have been a hint. Or being traumatized by the haunted mansion ride, not the ghosts and things, but the seat suddenly jerking backwards. It took me over a decade to be able to stay in the dentist chair while they lowered it down.
@@Lillyluvsanime yes! The Haunted Mansion ride really stands out to me too!
This video was sooooo helpful!!
I’m so glad!
Great video! Thank you
You’re welcome!
Wow , great video , thanks , both my nieces have asthma and my father needs a hip replacement, this should help my group a lot ❤
So glad to hear it was helpful! Enjoy your trip.
DAS amazing.
😀😀😀This was great. Thanks.😀😀😀
Thank you ☺️
Thank you so much for this, I live in the Uk, I never knew this existed. I have a spinal injury so I can’t stand for long periods. I will definitely register for my trip later this year.
Glad it was helpful!
Hi. Thanks for the very helpful information.
Glad it was helpful!
Thank you for your videos
You’re welcome! Thanks for your comment!
I love this . I hate waiting in line.
Plus to having your son having a pass is both of you can have day of selections in line for separate rides. Me and my brother took 10 people on the rides 5 minutes apart because we both have autism when at cedar point. Any park go to guest relations and ask.
Awesome - thanks for this!
@@MomontheSpectrum my friend didn't understand why I told everyone to meet 2 hours from now to ride a Rollercoaster until I said we could walk on. She was worried they might be on a ride and then planned on it. We had a great time.
Don’t you need two different accounts for this?
Thanks!
Thank you your explanation is so helpful we want to take our boy for his birthday 🎉
If you are staying at a Disney Resort you can register for DAS 30 days from your first park day for the length of your stay. That will help get an earlier times for your rides. Hope this helps anyone. Great Video ❤️
Thanks for the info!
Thank you so much for this video. It really helped me understand everything better and helps us to better plan our trip!
You’re very welcome Donielle! So glad to hear this.
It’s so interesting to hear your experience and how the chat went for you. When I did this process, in late December, I was not asked those questions prior to the video chat, I also did not see the CM during the video call and the question I was asked was slightly different. I had some trouble with the CM and the advance selections, however once I did get connected, they asked me to provide a list of all the info needed for selections (park visiting, date and top 3 choices for ride) then the CM returned with 2 ride times for each day rather than walking through the selections like you did. Not sure if things have changed and issues have been more streamlined since I registered in late December.
Also, I’m not sure if things have changed, but when I went in Jan 2022 I was able to get day of reservations in the morning for rides that I had an advanced reservation scheduled in the afternoon. I did not have to cancel the advanced selection in order to get the day of pass. It actually was very helpful to get on rides I was very excited to ride multiple times.
Oh this is great to know! Sounds like we had pretty different experiences. Thanks for sharing! Might be helpful to others who read this.
This is so helpful. My husband has severe spinal issues so standing and extended walking makes it difficult for him. Thank you for this info!
That’s mobility, these ppl have invisible shit.
I'm from Denmark (northern Europe) and I hope this will be available on out next holiday to either Florida or California. I had to tell my daughter I couldn't do Disney last we were there and she was disappointed. The heat and especially the enormous amount of (self-centered, sorry 🙈🤷♀️) people kept me away.
sounds like you were setting important boundaries for yourself! It totally respect that.
I was on the fence before my trip on whether or not we'd really need DAS. So I didn't end up signing up in advance. It was an awful long wait in the park (with someone who struggles being in that line). If you aren't sure, call in anyway and let them know that fact.
If you also have physical disabilities, getting DAS for Jungle Cruise & Spaceship Earth aren't really worth it. There is a dedicated physical disibility virtual line for both of those attractions. Sign up at the attraction entrance. There may be more, those are the 2 that I remember.
Make sure you call early it’s a long wait if you do the virtual sign up that is now available
Thank you for the DAS info!! Did you do a followup info video after you went to Disney? I thought it would be helpful hearing how it went and what you learned while there. Thanks
I’m really glad I found this now as me and my boyfriend are planning a trip, I’m type 1 diabetic and haven’t been to Disney since I was 11 (I’m 20 now) and I ended up getting sick in line last time and spent most of the trip exhausted from standing in line and constantly checking to see if my blood sugar drops.
So I’m hoping this will help some so I don’t end up having to leave the ride from exhaustion and low blood sugar (I pack snacks but sometimes it’s just one of those days where it’s hard to keep my blood sugar up)
My boyfriend and I have ADHD as well so we probably wouldn’t be able to stand waiting in lines for long
glad the video was helpful to you!
Huge tip: contact DAS services for your pre trip interview on Sunday morning 7am est. They're open 7 days a week! I called at this time and got through and finished in just an hour! I have heard of 5 hour wait times during the week.
What is the interview? My mom has severe anxiety and can get claustrophobia from crowds and my birthday is July 4th, I wanted to go and she asked if she can join but how would I go about getting the Pass with interview?
The seperate passes are super helpful when the kiddos are older. I have teenagers. The only part of that they ask the teenager the questions, which can be difficult if verbal communications are not a strong suit. Its good to have a script just incase.
I believe there may be other options available to variably speaking people.
I didnt see any, but I believe you. Wish I would have found them before our video call. I was under prepaired, and it was kinda sad. Still happy ending tho because this pass is so helpful!! Universal also has a simular pass called the Orange Pass. Works simular but way easier to get, no app required
I don’t have personal experience, but based on my research prior to my trip, when registering you could do the talking as their guardian/carer, and your children would simply need to be present if they are to be the user of the pass as their photo would need to be taken during the registration process to be applied to their pass.
Good video. 👍👍👍👍👍
your good
Super helpful video. Just a couple of things I'd add based on my experience: if you are coming from countries other than the US you may need to activate a VPN in your browser otherwise you will be redirected to your regional Disney site. I had a problem where I was getting a "Go back to the previous page or log in to continue your conversation." error on the chat after a while, after a call with Disability Services I was advised that refreshing my browser every 15 minutes or so would fix the problem as I was probably being logged out automatically after a period of inactivity.
Thank you for sharing this!
I've been to Disney many times with my family and I have had either a meltdown or shutdown (something that I didn't realize was happening because I didn't know I was autistic when I was a kid) on every trip. My most prominent memory of Epcot is throwing up in the bushes right before the fireworks and spending the rest of the evening sitting in a wheelchair covering my ears.
Now that I've been working on understanding myself and knowing what I need to do in order to not overdue things, I'm curious to see how our next trip to Disney goes.
For me it was waiting in lines. To this day I always get sick waiting in the line (dizzy, nauseous). Thankfully the fireworks don't bother me so much (though other noises and crowds do...) but I don't stay anymore because my SD doesn't really like them and I'd rather not put her through the stress.
I’ve had similar Disney experiences as a child and worried I wouldn’t be able to take my future child if they wanted to go. I’m glad to learn about this.
This is very helpful!!! I will be going next week, but I actually pre-registered on my iPhone. I didn’t have to use a desktop. Maybe they have changed it to allow that.