Is there anyway i can i can creat a text field in the product element where customers can type in a sggestion or othe preferences before they make Payments?
Hi @kumisoncomedy5880, While there's no built-in feature in the payment tool that supports that, as a workaround, you can add a separate Long Text or Short Text field for each of the products then only show them based on the selected product by adding Show/Hide conditional logic in your form. Here's a demo form that you can try: form.jotform.com/241778645344062. Feel free to clone this form by follow this guide www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url/ so you can inspect the form and its conditions in Form Builder. If you have more questions, let us know from the Contact Us page at www.jotform.com/contact/. We'll be happy to help.
Hi @Robs-md9mw, For orders with different variants, we recommend creating a form in Form Builder and use the same Product List tool. The Product List tool in Form Builder has Sub Product option that allows your customer to order the same product in different variants. For example, your customers can order different colors like Pink and Blue in the same product at the same time. Here's a guide for that: www.jotform.com/help/264-create-sub-products-based-on-a-product-option/. If you have more questions, let us know from the Contact Us page at www.jotform.com/contact/. We'll be happy to help.
Hi Jotform, Your flatform is really good. There's only something I want to point out. If you could change the setting in Contact details from Check out that we or us form or app builder can change it to not a "required" details because I do serve only here in my areas and there's someone don't want to give emails, so please change it and I'll just gonna do something about the details that I want for my costumer, Thank you.
Hi @koreappinesmusic, Can you explain a bit more about the issue so we can get a better idea of what's happening? You can send the details through our Support Contact Form at www.jotform.com/contact/. After we hear back from you, we’ll have a better idea of what’s going on and how to help.
Hi @FruitfulOrchardCIC-fo8jh, We recommend creating products using the Product List in Form Builder and then adjust the stock for each item. Once a product runs out of stock, it will display a "Sold Out" message and the product can't be selected again. Refer to this guide for instructions on how to manage product stocks: www.jotform.com/help/1370-how-to-enable-and-manage-product-stocks-in-payment-fields/. If you have more questions, let us know from the Contact Us page at www.jotform.com/contact/. We'll be happy to help.
Hi @RaphaelGraney-i7k, Jotform Apps is available in all countries, and yes, you can use it for dropshipping for certain process. Here are things to consider for dropshipping use: 1. Product List Tool: We have a Product List tool that allows you to sell products, set prices, and enable customers to make selections and payments directly through the form. This can work as the front end of your dropshipping business, where customers place orders. 2. Payment Integration: You can integrate with various payment processors (like PayPal, Stripe, etc.), allowing customers to pay directly through the app. 3. Order Management: You can check your form tables to track orders and manage customer information. This data can then be used to place orders with your suppliers. If you have any other questions, let us know from our Contact Us page at www.jotform.com/contact/. We'll be happy to help.
Important question. Is it possible to create Thank You response for each separate product So the instructions in each product can be different. Thank you
You can send different Notifications or Autoresponders based on a selected product. Here's a guide for that: www.jotform.com/help/167-how-to-send-email-based-on-users-answer/. If you have more questions, let us know through our Contact Us page at www.jotform.com/contact/. We'll be happy to help.
You can accomplish this by setting up coupon codes in your payment field and providing these codes to your customers for redemption when making purchases through your form. To learn how to add coupon codes to your payment forms, follow the steps outlined in this guide: www.jotform.com/help/233-how-to-add-coupon-code-to-payment-forms/. Give it a try and let us know if you have more questions from the Contact Us page at www.jotform.com/contact/. We'll be happy to help.
Hello Brent, It is not possible to insert a form into the purchase process in Store Builder, but you can add it as a separate form in your app in App Builder using the Form element. Here's an example screencast on how to do that: link.jotform.com/KU49Yprhua. Alternatively, you can create a summer camp registration form in Form Builder and then add a payment integration so your users will have to fill out the form and then make a payment at the same time. Here are form templates that you can use: www.jotform.com/form-templates/search/summer%20camp. If you have further questions, let us know through our support contact form at www.jotform.com/contact/.
Jotform supports many different payment gateways. You can view a full list of supported payment gateways here: www.jotform.com/online-payments/gateways/
Hello Dgeneral, We do not currently support Zelle or Cash App payment at this time but we escalated your request to our Developers via this ticket www.jotform.com/answers/4108451. Once Cash App is added in the payment integrations, we'll let you know. For now, you may consider our available payment integrations. A list of our payment integrations can be found here www.jotform.com/integrations/category/payment-processing. We also have a handy comparison chart here www.jotform.com/online-payments/compare/ that explains the differences between each payment gateway. If you have any other questions, please let us know via our Support Contact Form at www.jotform.com/contact/ so we can help.
Update: We are happy to announce that Cash App Pay is now a payment option within Jotform. Here's a guide on how to integrate your form with Cash App Pay through Block, Inc., formerly Square: www.jotform.com/help/how-to-integrate-jotform-with-cash-app/ If you have any questions or if you encounter any problems, please contact us in our Support System via our Support Contact Form at www.jotform.com/contact/ so we can assist you.
Hello Mano, By default, your customers will be able to access your store directly using the app link you shared to them. However, if you set your app link to "Private Access" or "Company Access", they will be required to log in to view your store. If you have more questions, please contact us via our support contact form at www.jotform.com/contact/ so we can help.
Hello Blanco718, Thanks for your feedback. Unfortunately, shipping and tax are not currently available in the Store Builder. We have escalated a feature request ticket for you via our support system which you can see here www.jotform.com/answers/4331030. Once this is implemented, we'll let you know.
Hello Kito, We have that feature available in the Product List or any payment field you will use in Form Builder. Here's a guide for that: www.jotform.com/help/1370-how-to-enable-and-manage-product-stocks-in-payment-fields/. If you need further assistance, please contact us through our support contact form at www.jotform.com/contact/.
Hi Pezdispenser, Unfortunately, the Jotform Store Builder does not currently support the feature you mentioned. However, you can achieve this when you create a form in Form Builder. Then, add a payment tool like Stripe into your form. Within the Payment Settings, you'll be able to create products, add different options for each product, and set individual prices for each option by enabling the Special Pricing option. To learn how to enable the Special Pricing option in the payment field, please refer to this guide: www.jotform.com/help/265-how-to-set-up-the-special-pricing-option-in-payment-form/. If you have any further questions, feel free to contact us using our Support Contact Form at www.jotform.com/contact/. We'll gladly assist you.
Hello Marlowe, The Facebook Pixel widget is not included in the App builder because most of its features aren't currently supported by the app like submission tracking. However, it is still possible to add Facebook Pixel to your app using the FB Pixel IMG code as seen here developers.facebook.com/docs/meta-pixel/advanced/. After that, embed the IMG code in your app using the Paragraph element like as shown in this image: link.jotform.com/CSCVKabmye. If you have more questions, please contact us via our support contact form at www.jotform.com/contact/. We would be happy to help.
We hope you like it. If you have any questions or suggestions, make sure to contact us via our Support Contact Form www.jotform.com/contact/ so we can help.
Hello Dekimbe, You have to turn ON Shipping Address option in the Store Settings to collect customers shipping address just like as shown in this image: link.jotform.com/VlWF4sgJRQ. Please contact us using our support contact form at www.jotform.com/contact/ should you have more questions or concerns.
Hello there! It is possible to edit the form's autoresponder message. Here's a guide: www.jotform.com/help/430-how-to-edit-the-email-template-for-notifications-and-autoresponders/. Reach out to us at www.jotform.com/contact/ should you need further assistance.
Hello Alex, It is not currently possible to hyperlink or add HTML codes in the product title or description but it is possible to place links in the product description as seen in this screenshot: link.jotform.com/OHyP8R8uNi. It is also possible to add hyperlinks using the Paragraph tool, example: link.jotform.com/VpaIjTnmmz. If you need further assistance, please contact us via our Support Contact Form www.jotform.com/contact/ so we can help.
Hello Kaunda, Unfortunately, we do not have integration with Sparcopay at this time. I've gone ahead and escalated your request to our Developer Team. You can check the feature request ticket here www.jotform.com/answers/5056854-payment-integration-request-for-sparcopay. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to you here. In the meantime, you may consider using PayPal, Stripe, 2Checout, etc. These are some of the payment gateways available in your country. Reach out to us through our support contact form at www.jotform.com/contact/ if you have any other questions.
Hello Laica, To answer your question, Jotform does not support multiple payment integrations at the same time e.g. Stripe and PayPal, the reason why you can only add one Product List in a form. If you have more questions, please contact us through our contact us page at www.jotform.com/contact/ so we can help.
Hello Erin, Unfortunately, the feature you're looking for isn't available at Jotform right now. We've gone ahead and escalated your request to our developers via this ticket www.jotform.com/answers/4083421 but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll keep you posted on your ticket. If you have more questions, please contact us in our Support System via our Support Contact Form here www.jotform.com/contact/ so we can help.
Hello Lisa, We would recommend using the Form Builder when selling digital products. In the Form Builder, you can customize the autoresponder email of your form like adding download links to your digital products so when your customer submits the form and completes the payment, they will receive the autoresponder email containing the download links. If you need further assistance, please contact us via our support contact form at www.jotform.com/contact/ so we can further assist you.
Hello Abderrezzaq, Yes, it is free. You can sign up for a free account at Jotform and you can use Jotform Store Builder for free. You can signup through this link www.jotform.com/signup/. Reach out to us via our support contact form at www.jotform.com/contact/ should you have any other questions.
You guys are amazing
Good day ahead maam,
Is there anyway i can i can creat a text field in the product element where customers can type in a sggestion or othe preferences before they make Payments?
Hi @kumisoncomedy5880,
While there's no built-in feature in the payment tool that supports that, as a workaround, you can add a separate Long Text or Short Text field for each of the products then only show them based on the selected product by adding Show/Hide conditional logic in your form. Here's a demo form that you can try: form.jotform.com/241778645344062. Feel free to clone this form by follow this guide www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url/ so you can inspect the form and its conditions in Form Builder.
If you have more questions, let us know from the Contact Us page at www.jotform.com/contact/. We'll be happy to help.
Is that I need pay or ?
Thank you for these videos. What if in your example, someone would like to order a pink and blue shirt? It does not allow for this
Hi @Robs-md9mw,
For orders with different variants, we recommend creating a form in Form Builder and use the same Product List tool. The Product List tool in Form Builder has Sub Product option that allows your customer to order the same product in different variants. For example, your customers can order different colors like Pink and Blue in the same product at the same time. Here's a guide for that: www.jotform.com/help/264-create-sub-products-based-on-a-product-option/.
If you have more questions, let us know from the Contact Us page at www.jotform.com/contact/. We'll be happy to help.
Hi Jotform, Your flatform is really good. There's only something I want to point out. If you could change the setting in Contact details from Check out that we or us form or app builder can change it to not a "required" details because I do serve only here in my areas and there's someone don't want to give emails, so please change it and I'll just gonna do something about the details that I want for my costumer, Thank you.
Hi @koreappinesmusic,
Can you explain a bit more about the issue so we can get a better idea of what's happening? You can send the details through our Support Contact Form at www.jotform.com/contact/. After we hear back from you, we’ll have a better idea of what’s going on and how to help.
how I select money from what I selling?
how do I limit the amount of product I have? i.e if I only have 5 tickets and do not want to sell more?
Hi @FruitfulOrchardCIC-fo8jh,
We recommend creating products using the Product List in Form Builder and then adjust the stock for each item. Once a product runs out of stock, it will display a "Sold Out" message and the product can't be selected again. Refer to this guide for instructions on how to manage product stocks: www.jotform.com/help/1370-how-to-enable-and-manage-product-stocks-in-payment-fields/.
If you have more questions, let us know from the Contact Us page at www.jotform.com/contact/. We'll be happy to help.
heey im from brazil the app works with dropshipping?
Hi @RaphaelGraney-i7k,
Jotform Apps is available in all countries, and yes, you can use it for dropshipping for certain process. Here are things to consider for dropshipping use:
1. Product List Tool: We have a Product List tool that allows you to sell products, set prices, and enable customers to make selections and payments directly through the form. This can work as the front end of your dropshipping business, where customers place orders.
2. Payment Integration: You can integrate with various payment processors (like PayPal, Stripe, etc.), allowing customers to pay directly through the app.
3. Order Management: You can check your form tables to track orders and manage customer information. This data can then be used to place orders with your suppliers.
If you have any other questions, let us know from our Contact Us page at www.jotform.com/contact/. We'll be happy to help.
Important question.
Is it possible to create Thank You response for each separate product
So the instructions in each product can be different.
Thank you
You can send different Notifications or Autoresponders based on a selected product. Here's a guide for that: www.jotform.com/help/167-how-to-send-email-based-on-users-answer/.
If you have more questions, let us know through our Contact Us page at www.jotform.com/contact/. We'll be happy to help.
How do you add sales tax and transaction fees to the checkout?
Is it possible to have a function where they can redeem points and use it to purchase the products?
You can accomplish this by setting up coupon codes in your payment field and providing these codes to your customers for redemption when making purchases through your form. To learn how to add coupon codes to your payment forms, follow the steps outlined in this guide: www.jotform.com/help/233-how-to-add-coupon-code-to-payment-forms/.
Give it a try and let us know if you have more questions from the Contact Us page at www.jotform.com/contact/. We'll be happy to help.
Is there a way to insert a form into the purchase process? Example, registering for a week of summer camp.
Hello Brent,
It is not possible to insert a form into the purchase process in Store Builder, but you can add it as a separate form in your app in App Builder using the Form element. Here's an example screencast on how to do that: link.jotform.com/KU49Yprhua. Alternatively, you can create a summer camp registration form in Form Builder and then add a payment integration so your users will have to fill out the form and then make a payment at the same time. Here are form templates that you can use: www.jotform.com/form-templates/search/summer%20camp.
If you have further questions, let us know through our support contact form at www.jotform.com/contact/.
Is it possible to edit the payment methods option ?
Jotform supports many different payment gateways. You can view a full list of supported payment gateways here: www.jotform.com/online-payments/gateways/
Can we add zelle or cash app as payment options?
Hello Dgeneral,
We do not currently support Zelle or Cash App payment at this time but we escalated your request to our Developers via this ticket www.jotform.com/answers/4108451. Once Cash App is added in the payment integrations, we'll let you know. For now, you may consider our available payment integrations. A list of our payment integrations can be found here www.jotform.com/integrations/category/payment-processing. We also have a handy comparison chart here www.jotform.com/online-payments/compare/ that explains the differences between each payment gateway.
If you have any other questions, please let us know via our Support Contact Form at www.jotform.com/contact/ so we can help.
That would be great.
Update:
We are happy to announce that Cash App Pay is now a payment option within Jotform. Here's a guide on how to integrate your form with Cash App Pay through Block, Inc., formerly Square: www.jotform.com/help/how-to-integrate-jotform-with-cash-app/
If you have any questions or if you encounter any problems, please contact us in our Support System via our Support Contact Form at www.jotform.com/contact/ so we can assist you.
Do the customers need to login in jotform to order in this form ?
Hello Mano,
By default, your customers will be able to access your store directly using the app link you shared to them. However, if you set your app link to "Private Access" or "Company Access", they will be required to log in to view your store.
If you have more questions, please contact us via our support contact form at www.jotform.com/contact/ so we can help.
This is all worthless when you cannot add the shipping or tax for the customer. This makes it a pain for the seller.
Hello Blanco718,
Thanks for your feedback. Unfortunately, shipping and tax are not currently available in the Store Builder. We have escalated a feature request ticket for you via our support system which you can see here www.jotform.com/answers/4331030. Once this is implemented, we'll let you know.
Does this mean the seller has to pay the taxes and shipping for the orders? You're right.... that would be a pain.
Hello I'm trying to find a stock counter that lets customers know if a certain shirt is out of stock in a cetain size. Can you please help?
Hello Kito,
We have that feature available in the Product List or any payment field you will use in Form Builder. Here's a guide for that: www.jotform.com/help/1370-how-to-enable-and-manage-product-stocks-in-payment-fields/.
If you need further assistance, please contact us through our support contact form at www.jotform.com/contact/.
is there a way to add more than one price on the same product?
Hi Pezdispenser,
Unfortunately, the Jotform Store Builder does not currently support the feature you mentioned. However, you can achieve this when you create a form in Form Builder. Then, add a payment tool like Stripe into your form. Within the Payment Settings, you'll be able to create products, add different options for each product, and set individual prices for each option by enabling the Special Pricing option. To learn how to enable the Special Pricing option in the payment field, please refer to this guide: www.jotform.com/help/265-how-to-set-up-the-special-pricing-option-in-payment-form/.
If you have any further questions, feel free to contact us using our Support Contact Form at www.jotform.com/contact/. We'll gladly assist you.
Does the app/store builder can integrate facebook pixel?
Hello Marlowe,
The Facebook Pixel widget is not included in the App builder because most of its features aren't currently supported by the app like submission tracking. However, it is still possible to add Facebook Pixel to your app using the FB Pixel IMG code as seen here developers.facebook.com/docs/meta-pixel/advanced/. After that, embed the IMG code in your app using the Paragraph element like as shown in this image: link.jotform.com/CSCVKabmye.
If you have more questions, please contact us via our support contact form at www.jotform.com/contact/. We would be happy to help.
wow! looks promising.. and Im the first to comment!! woohoo..
We hope you like it. If you have any questions or suggestions, make sure to contact us via our Support Contact Form www.jotform.com/contact/ so we can help.
Where does the customer enter their shipping address?
Hello Dekimbe,
You have to turn ON Shipping Address option in the Store Settings to collect customers shipping address just like as shown in this image: link.jotform.com/VlWF4sgJRQ.
Please contact us using our support contact form at www.jotform.com/contact/ should you have more questions or concerns.
Can you customise the auto responders?
Hello there!
It is possible to edit the form's autoresponder message. Here's a guide: www.jotform.com/help/430-how-to-edit-the-email-template-for-notifications-and-autoresponders/.
Reach out to us at www.jotform.com/contact/ should you need further assistance.
How would I link to specific products from other pages or websites?
Hello Alex,
It is not currently possible to hyperlink or add HTML codes in the product title or description but it is possible to place links in the product description as seen in this screenshot: link.jotform.com/OHyP8R8uNi. It is also possible to add hyperlinks using the Paragraph tool, example: link.jotform.com/VpaIjTnmmz.
If you need further assistance, please contact us via our Support Contact Form www.jotform.com/contact/ so we can help.
How can I add my own payment method like SPARCO pay on my store and how can I change prices from dollars to my country currency zambian kwacha?
Hello Kaunda,
Unfortunately, we do not have integration with Sparcopay at this time. I've gone ahead and escalated your request to our Developer Team. You can check the feature request ticket here www.jotform.com/answers/5056854-payment-integration-request-for-sparcopay. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to you here. In the meantime, you may consider using PayPal, Stripe, 2Checout, etc. These are some of the payment gateways available in your country.
Reach out to us through our support contact form at www.jotform.com/contact/ if you have any other questions.
Hi i just want to ask why i can't use product list multiple times? it says IN USE
Hello Laica,
To answer your question, Jotform does not support multiple payment integrations at the same time e.g. Stripe and PayPal, the reason why you can only add one Product List in a form.
If you have more questions, please contact us through our contact us page at www.jotform.com/contact/ so we can help.
Hi there! How do I add shipping costs to my online store??
Hello Erin,
Unfortunately, the feature you're looking for isn't available at Jotform right now. We've gone ahead and escalated your request to our developers via this ticket www.jotform.com/answers/4083421 but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll keep you posted on your ticket.
If you have more questions, please contact us in our Support System via our Support Contact Form here www.jotform.com/contact/ so we can help.
@@Jotform This is a joke. How am i suppose to run an online store without shipping or tax costs? explain that to me.
@@albandrejaj its barebones program not a full functioning ecom web store program.
Can you sell digital products?
Hello Lisa,
We would recommend using the Form Builder when selling digital products. In the Form Builder, you can customize the autoresponder email of your form like adding download links to your digital products so when your customer submits the form and completes the payment, they will receive the autoresponder email containing the download links.
If you need further assistance, please contact us via our support contact form at www.jotform.com/contact/ so we can further assist you.
I wish you integrated App Builder + customized response after payments. Because then it looks like a proper website.
Is this possible in future?
Hi, is it free ?
Hello Abderrezzaq,
Yes, it is free. You can sign up for a free account at Jotform and you can use Jotform Store Builder for free. You can signup through this link www.jotform.com/signup/.
Reach out to us via our support contact form at www.jotform.com/contact/ should you have any other questions.
who I am going to talk about this app?
wowo
Working on it right now. Hope it works out!
We can't wait to hear your feedback, mapinoita. We hope you like it!