Cleaning the Platen on HP PageWide Pro Printers | HP Printers | HP

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  • Опубликовано: 2 июл 2017
  • Learn how to resolve streaking on the back of prints by cleaning the platen on HP PageWide Pro printers.
    For other helpful videos go to hp.com/supportvideos or / hpprintersupport .
    More support options for your printer are available at hp.com/support.
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    This video was produced by HP.
    Cleaning the Platen on HP PageWide Pro Printers | HP Printers | HP
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Комментарии • 23

  • @alejandroochoahernandez338
    @alejandroochoahernandez338 6 лет назад +1

    Hello, Im having an issue where the printed output is flawless except for a tiny white line running across the vector, this happens differently for every design, but my theory is it must be a driver bug.

    • @HPSupport
      @HPSupport  6 лет назад

      +Alejandro Ochoa Hernandez If the quality of printed documents or images is not as expected, the procedures in this document should help you fix this issue: bitly.com/2IZ85Af

  • @mjkeputih2373
    @mjkeputih2373 3 года назад

    hello, how do you deal with printouts that are not perfect / striped, imperfect results only occur in yellow and blue, thank you

    • @HPSupport
      @HPSupport  3 года назад

      +MJ Keputih 2 Please perform the steps mentioned under this document to fix this issue: bit.ly/38SwPdp

  • @rohanroy2955
    @rohanroy2955 4 года назад

    Is it possible to print roll label with this printer?

    • @HPSupport
      @HPSupport  4 года назад

      +ROHAN ROY Use your HP printer and word processing apps or pre-formatted templates to print address, shipping, CD/DVD, and other types of labels as mentioned here: bit.ly/2wTVE7L

  • @Susyleal54
    @Susyleal54 4 года назад

    Hello, I’m having issues when scanning papers a black line comes out on the scan file. Can you please advise?

    • @HPSupport
      @HPSupport  4 года назад

      +Susana Leal Please follow the guidelines under this document to fix this issue: bit.ly/3fQP1Ep

  • @saadnouman6811
    @saadnouman6811 2 года назад

    Hello, whatٰs the concentration of Isopropyl alcohol?

    • @HPSupport
      @HPSupport  2 года назад

      +saad nouman Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3BgnvMB

  • @rudikemperman
    @rudikemperman 3 года назад

    Why buy a whole Sound and Lube Kit if only the cotton-sticks and cleaning fluid is needed ?

  • @eilishrickert6427
    @eilishrickert6427 3 года назад

    The print quality report does not print the top band for the black ink. I have replaced the tank and still have the same problem. The other color's display all three bands.

    • @HPSupport
      @HPSupport  3 года назад +1

      +Eilish Rickert Please perform the steps mentioned under this document to fix this issue: bit.ly/2KI6FzM

    • @scottregb
      @scottregb 6 месяцев назад

      I am having the same issue. What resolved it for you?

  • @user-qh8wj2if4b
    @user-qh8wj2if4b 4 года назад

    Hlo sir i have an issue of hp pagewide pro 477 dw cartaige detected how can i solve it

    • @HPSupport
      @HPSupport  4 года назад

      +Hi There Please follow the guidelines under this document to fix this issue: bit.ly/2YwubDj

  • @andrewpickering9499
    @andrewpickering9499 3 года назад

    Hi,,
    Iis there anyone who can clean this? I have this printer its only used the cartridges it came with and now the new black carts wont print so the printer is currently a big paper weight

    • @HPSupport
      @HPSupport  3 года назад

      +andrew pickering Please refer to the instructions under this document to fix this issue: bit.ly/38SwPdp

  • @mazin_0_0
    @mazin_0_0 Год назад

    Hello HP . 👋 How can I contact you ??? Please

    • @HPSupport
      @HPSupport  Год назад +1

      Hi Mazin, thanks for contacting HP Global Social Media Support!
      I am here to help!
      What seems to be the issue? Are you facing any technical issues with your HP printer?
      May I know the printer you are using?
      Let me know!
      Binu - Social Media Tech Support

  • @GraingerElectrical
    @GraingerElectrical 4 года назад +1

    Am I right in thinking that this printer does not have a ink carriage in it?

    • @HPSupport
      @HPSupport  4 года назад

      +Grainger Electrical Ink cartridge information for HP PageWide printers can be found here: hp.care/2rsrL7j

    • @kabweben1
      @kabweben1 3 года назад

      @@HPSupport your link don't work anymore please update