Are You Getting What You Pay for at Car Repair Shops?

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  • Опубликовано: 22 сен 2020
  • With so many commuters weary of mass transit in the wake of COVID-19, millions of Americans are commuting by car. That means a lot of drivers are flocking to repair shops for basic services like an oil change. But are you getting what you pay for? And what precautions are they taking in the age of coronavirus? Inside Edition rigged an SUV with hidden cameras inside the car, under the car and under the hood. We also placed a sticker on the oil filter to see if it was actually changed. #InsideEdition

Комментарии • 564

  • @kagenou509
    @kagenou509 3 года назад +1071

    Sucks that Lisa Guerrero wasn’t the one doing this... She’s really good confronting people... lol

  • @Gian.carlos15
    @Gian.carlos15 3 года назад +698

    Sucks that it’s not Lisa and they should have called the car of shame

    • @nicholasgenzman4213
      @nicholasgenzman4213 3 года назад +3

      Vanix what ever happened to Lisa?

    • @Gian.carlos15
      @Gian.carlos15 3 года назад +10

      Nicholas Genzman she dose go on inside she did it recently but I heard she retired but comes on occasionally

    • @ekop1778
      @ekop1778 3 года назад +2

      2.16 I ONLY USE FRAM OIL FILTERS SIR
      JUNK FILTERS THAT RUST OUT AFTER 1000 MILES

    • @user-qr2cc2rw6b
      @user-qr2cc2rw6b 3 года назад +1

      Yep

    • @rossocorsa6577
      @rossocorsa6577 3 года назад

      Lisa is dead

  • @clubalbert
    @clubalbert 3 года назад +73

    I've been a mechanic for 20 years and got fired for not lying to customers at many shops.

    • @Korokukanas
      @Korokukanas Год назад

      Lol they chose the dirtbag dishonest biker gang tech over me today.

    • @danw9946
      @danw9946 Год назад +5

      Wow. Good on you tho. You have my respect.

    • @GustavoHernandez-om4em
      @GustavoHernandez-om4em Год назад +5

      You should open your own shop

    • @UnknownPerson-je6lw
      @UnknownPerson-je6lw 4 месяца назад +3

      Give us the name of the shops to stay away from those

  • @graham9345
    @graham9345 3 года назад +728

    “Used their hands on the steering wheel” that’s how cars work

  • @myname6878
    @myname6878 3 года назад +515

    The series is back!

  • @ezrafarwell393
    @ezrafarwell393 3 года назад +190

    “You get what you pay for”
    I have heard that before.
    hmm

  • @NootNoot947
    @NootNoot947 2 года назад +160

    If you have a drive way, it's so easy to repair your own car and sometimes if you really know what you're doing, it's faster. Plus it's way cheaper and you actually know what's happening

    • @TheGamingChad.
      @TheGamingChad. 2 года назад +12

      not everybody is a mechanic, a woman for instance doesn't know how to change a tire

    • @crazez4145
      @crazez4145 2 года назад +9

      @@TheGamingChad. ok so they should learn

    • @TheGamingChad.
      @TheGamingChad. 2 года назад +10

      @@crazez4145 they dont wanna get their precious little hands dirty

    • @daniels1263
      @daniels1263 2 года назад +7

      @@TheGamingChad. sounds like a them problem

    • @BeyondAverageSkilled
      @BeyondAverageSkilled Год назад +2

      youtube is all you need

  • @dofaproductionstudios5991
    @dofaproductionstudios5991 3 года назад +71

    Yo boss change my oil.
    Come's 30 minutes later: whole car wrapped in plastic.

    • @A9j
      @A9j 3 года назад +5

      This comment should get 1k likes

  • @important6706
    @important6706 3 года назад +66

    Inside edition: Time to put more companys out of business

    • @victorotero3157
      @victorotero3157 3 года назад +14

      They deserve it when all they do is rip you off

    • @gerard7417
      @gerard7417 3 года назад +4

      Good im glad I hope they go out of business for scamming us

    • @tenzackyogi1742
      @tenzackyogi1742 3 года назад

      Their labor cost is more than the cost of my clunker.. who cares..

    • @hawaiianwater1913
      @hawaiianwater1913 Год назад

      @@victorotero3157 the last company at least refunded and that guy did look honest in what he was saying

    • @victorotero3157
      @victorotero3157 Год назад

      @@hawaiianwater1913 So because the company got caught and refunded now there good guys? Like you serious mate 😂 Only sorry when your caught like females fk off

  • @3boxd
    @3boxd 3 года назад +92

    person alone in car with no face mask
    inside edition: SHOCKING

    • @epidemic1207
      @epidemic1207 3 года назад +4

      you do realize that person could be infected and sneeze all over the damn steering wheel.

    • @axtra9561
      @axtra9561 3 года назад +13

      @@epidemic1207 you do realize that could happen regardless of covid?

    • @756shelly
      @756shelly 3 года назад

      3bood so true lol

    • @805fillmore
      @805fillmore 3 года назад

      @@epidemic1207 you know you can change your own oil if you're so scared?

    • @xraded3355
      @xraded3355 3 года назад +2

      Inside edition is just a big joke

  • @noe_perez.cg1
    @noe_perez.cg1 3 года назад +56

    Imagine you pay them to change your oil and you come back and your car is LS swapped

  • @Danieldjajndndjf123
    @Danieldjajndndjf123 3 года назад +95

    Good thing my dad is teaching me all about cars and construction so I could know what I’m paying for and not get finessed

    • @swifterfly
      @swifterfly 3 года назад +7

      potentialily if your not a mechanic you probably still shouldn’t do things

    • @OsamaBinLackin
      @OsamaBinLackin 3 года назад +3

      Those lessons will definitely come in handy💰

    • @tiberianexcalibur
      @tiberianexcalibur 3 года назад

      Well when that check engine light comes on and your basic obd scan tool can’t pick up any codes. You’ll have to take it to the shop

    • @ac7ivity203
      @ac7ivity203 3 года назад +1

      That’s very good lad and I’m thankful to my dad for getting me the help that I need so that when I need my car mended I’ll always remember my dad especially when I had to hold the flash light and he would often yell and laugh after

    • @youtubesucks1499
      @youtubesucks1499 3 месяца назад

      ​@@swifterflyI disagree. You can learn to do the basics yourself.

  • @tomasashenafi882
    @tomasashenafi882 3 года назад +80

    Meineke is the worst. And im not talking about their lack of mask wear

  • @6av1d8
    @6av1d8 3 года назад +10

    90% of the time they rip you off and say u need other things replaced but also 90% of the time they actually take hood parts off your car and put bad ones in so u come back again

    • @Robloxchat123
      @Robloxchat123 3 года назад +2

      that is why you just do it yourself

    • @6av1d8
      @6av1d8 3 года назад

      ultimate shota exactly but everyone doesn’t know this

  • @HristovRumen
    @HristovRumen 3 года назад +56

    The thing is, if you're going to take your car to a quick lube, always bring your own oil and filter. And absolutely always demand to be there and watch. If it can't be done, move on to some independent shop. There's lots of options. It's best to learn basic oil change so you can do it yourself.

  • @clubalbert
    @clubalbert 3 года назад +9

    I was fired for not ripping off people but now I'm an unemployed certified automotive graduate.

  • @DunpealPhantom
    @DunpealPhantom 3 года назад +27

    This is one reason I like Valvoline. They have cameras where you can see what the mechanic is doing under your car and you stay in your vehicle for an oil change.

    • @CbrF4i600cc
      @CbrF4i600cc 4 месяца назад

      Valvoline broke the neck on my oil fill -,-

    • @DunpealPhantom
      @DunpealPhantom 4 месяца назад

      @@CbrF4i600cc Okay. Sorry that happened to you. I have yet to have a bad experience. This is from three years ago.

  • @farahoufkir6722
    @farahoufkir6722 3 года назад +14

    "You get what you pay for"
    Ive heard that so manyy timess

  • @ajbarry8142
    @ajbarry8142 3 года назад +8

    I literally placed my Honda suv at a Hispanic car repair shop overnight to fix my ac, then I retrieved it the next day and lo and behold my car stopped 3 times on the speeding highway at night, basically me and my mom almost died 3 times, later my dad discovered that they stole and replaced my alternator, me and my dad went back to them and before we uttered a word they started yapping and became hostile as if they’ve been through this before with others they’ve stolen from so they were prepared🤦🏽‍♂️, basically don’t leave your car untrustworthy people, This was all this week btw

    • @Robloxchat123
      @Robloxchat123 3 года назад +4

      y-y-you... need to report that
      go to the local police department and make a claim

  • @JimmyMakingitwork
    @JimmyMakingitwork 3 года назад +10

    “That employee is Not wearing a mask!”
    Says the guy not wearing a mask.

  • @JeffM375
    @JeffM375 3 года назад +9

    “You get what you pay for”
    I have heard that before.

    • @ReRush
      @ReRush 3 года назад

      This is the 3rd time i've seen someone say this

  • @YaboySyx
    @YaboySyx Год назад +7

    Unfortunately this is a common occurrence. I work as a lube tech and quite often am replacing filters that should of been replaced sooner

  • @josephtruben
    @josephtruben 3 года назад +6

    DIY.
    Car companys in 2020: oh yeah?? We'll see about that.

  • @Jesus2faddedd
    @Jesus2faddedd 3 года назад +31

    "Face mask on their chin"- As the doctor completely removes his whole face mask 🤦‍♂️

  • @danw9946
    @danw9946 Год назад +5

    You can be half asleep and able to change your oil. It is easy. Biggest issue people have is not knowing what to do with the old oil.

    • @LegendLength
      @LegendLength 4 месяца назад +1

      Also over tightening the drain bolt is a classic mistake, it's not under high pressure so doesn't need much

    • @DavidMartinez-ph9qv
      @DavidMartinez-ph9qv 25 дней назад

      Take it to auto zone they recycle it

  • @JBoo
    @JBoo 3 года назад +3

    One time my friend replaced all his brakes, took it it a car place for oil change same day and they tried telling him he needs to get his brakes replaced

  • @politicalaccountabletheory768
    @politicalaccountabletheory768 3 года назад +5

    Most mechanics lie and mislead customers just so they get more of your money

    • @kjainana
      @kjainana Год назад

      What percentage do you think?

  • @vagramvardanyan9407
    @vagramvardanyan9407 2 года назад +10

    My girlfriend (before she met the love of her life :) was charged $300 to change her headlight bulb on a 2012 Mitsubishi Eclipse, she was told its expensive because its a xenon light bulb and her front bumper would have to be removed so the high cost is for labor.
    I couldn’t believe they charged her so much especially since they didn’t put the light bulb in correctly, which I ended up correcting in 5 minutes, without taking off any bumper. The level of greed is unbelievable a xenon light bulb only cost $10-15 online, I couldn’t understand how someone could rip someone off sooooo bad for 5 minutes of “work” and $15 of parts. I was furious but unfortunately that shop is another state otherwise I would have gone there and told every single customer ehat a scam artist that guy is.

  • @MzObv1ouZ
    @MzObv1ouZ 3 года назад +6

    One time, I was leaving work and heading to the times sq train station and out of no where I saw Lisa confront someone who skipped the turnstile ahead of me. True story.

  • @johnafast592
    @johnafast592 3 года назад +4

    It happened to me a few times, so now I tell them to make sure you change the filter, because it has been marked.

  • @MrJacobCastro
    @MrJacobCastro 2 года назад +1

    Thats why I learn all about my vehicle and fix my car and perform maintenance myself. Not afraid to get my hands dirty.

  • @Elite_Biscuit_1
    @Elite_Biscuit_1 3 года назад +1

    I got a ad about fixd which supposedly finds the problem in your car.

  • @electricgarage6556
    @electricgarage6556 Месяц назад +2

    this hasn't aged well..

  • @kelpylogan
    @kelpylogan 3 года назад +11

    1:29 what chin

    • @ekop1778
      @ekop1778 3 года назад +1

      SHES A GINNY ITALIAN ! YOU CAN TELL! FROM HER CHIN!!!!!!!!!!!!

  • @tylermiles3183
    @tylermiles3183 3 года назад +1

    I work at a shop, we wash our hands before getting into a customers car, also we disinfect everything we touch in the car

  • @Droppingineveryvideo
    @Droppingineveryvideo 3 года назад +2

    "HONEST MISTAKE" lol..
    Like we buy that alibi. Lmao.

  • @Name-if1ix
    @Name-if1ix 3 года назад +3

    i really need to learn how to do an oil change on my own

    • @Robloxchat123
      @Robloxchat123 3 года назад

      google is a wonderland of information

    • @kel4006
      @kel4006 2 года назад

      Me too, me too

  • @ogkrillin9834
    @ogkrillin9834 3 года назад +1

    Tbh I wouldn’t want a guy with one eye servicing my car

  • @samuraiboys4865
    @samuraiboys4865 2 года назад +2

    Yeah this is why I also do all of my car things myself I do my own oil change and it only cost me about $30 not even that sometimes cheaper depending if I get what kind of oil

  • @carlbasky7637
    @carlbasky7637 3 года назад +1

    Mechanic: Hey an Inside edition sticker! *_brief pause_*

  • @adamjaraba5678
    @adamjaraba5678 3 года назад

    An oil and filter change here in Jersey costs like 25 bucks and 40 at most

  • @qpol
    @qpol 3 года назад +3

    >lisa gurrero confronts someone
    >video gets 1m+ views
    >”lisa would be the kind of person to remind the teacher about homework”
    >literally anyone else confronts someone
    >video barely gets 500k views
    >”man i wish lisa was doing it”

  • @bahathintuli1020
    @bahathintuli1020 3 года назад +1

    $150 for oil change...wow I guess I'm missing out on those prices by driving a beater that uses basic everything lol

  • @jimmykimmy5763
    @jimmykimmy5763 Год назад +2

    I'll never understand why people can't just change their own oil. it's ridiculously easily. I get handicapped/elderly but the younger generation cmon it takes less than 10 minutes

  • @C00CH1EMAN69
    @C00CH1EMAN69 3 года назад +1

    That’s why I do my own labor on my car. Unless is something complicated I take it to a authorize dealership.

  • @jrudymorganclark2072
    @jrudymorganclark2072 6 месяцев назад +1

    Keeping your car well maintained is more important than anything else even a car permit or driver's licence.

  • @hannahcash4739
    @hannahcash4739 3 года назад +1

    Yay! They have more videos of these! 😁

  • @jeffquinn3622
    @jeffquinn3622 Месяц назад

    Hey inside edition, why did the silver nissan go in with a white filter with sticker on side but when you checked it and claimed it was not changed it was then a black filter with sticker on base?

  • @moving3999
    @moving3999 3 года назад +3

    At least the last guy gave them a refund he is kind

    • @rambo_-
      @rambo_- 8 месяцев назад +1

      bruh what he def just did it because he got caught 😂

  • @thisguy5427
    @thisguy5427 3 года назад +2

    That moment when you can’t stop binge watching Inside Edition..

  • @radolfkalis4041
    @radolfkalis4041 7 месяцев назад

    Wow, refunded the entire cost of the filter. Not an honest mistake to drain the oil from a place other than the filter.

  • @allout3761
    @allout3761 3 года назад +7

    Doesn’t anyone know how to change their own oil?

    • @Robloxchat123
      @Robloxchat123 3 года назад +1

      new oil bottle, open the cap, pour it in, close the cap
      boom, saved 100 USD

    • @SockTeamStudios_Official
      @SockTeamStudios_Official 3 года назад +2

      Unfortunately, overweight people couldn't go underneath their car to change it for themselves...

    • @jab69420
      @jab69420 3 года назад

      Sock Team Studios pfff. My dad does it all the time. And he’s pretty big.

    • @danieltaz6555
      @danieltaz6555 3 года назад

      My uncle originally from Alabama still does

  • @dandaddavi
    @dandaddavi 3 года назад

    Plastic on the steering wheels sounds like a hand grip slip hazard waiting to happen

  • @realshrek8959
    @realshrek8959 3 года назад +9

    When your so early 12 people say there first

  • @tednguyen208
    @tednguyen208 2 года назад +1

    Honest mistake? Doubt it. The first thing to do is finding a compatible new filter in inventory. That guy wasn’t looking at all.

  • @AE-et4ep
    @AE-et4ep 3 года назад +1

    Wait, they used a Nissan Armada, but put cameras on a chevy? 0:42

  • @keepontruckingchavez5886
    @keepontruckingchavez5886 3 года назад

    Wth my area modesto ca I get my oil changed on my truck for only 43 dollars and not only we get to see the guy change the filter and oil and also they make sure you have water in your water tank

  • @hugosazo612
    @hugosazo612 2 года назад

    130$ for a oil change?? That’s already a red flag

  • @thekingpug8281
    @thekingpug8281 3 года назад

    Try and make one about Jiffy lobs for the time and Nap is oil change service also

  • @ps3forevera
    @ps3forevera 3 года назад +1

    Check the sanitation on a bus, they wash every hour but they run out of hand sanitizer so fast

  • @flyinggorilla945
    @flyinggorilla945 3 года назад

    The car goes vroooom!

  • @WRIT3R1
    @WRIT3R1 3 года назад +2

    You should repair at your own service dealership, they know lot of stuff about your car.

  • @highwayxj9397
    @highwayxj9397 2 месяца назад

    Lol. This didn’t age well.
    HOW DARE YOU BREATH IN MY CAR?!? 🤣
    I don’t blame meinake for not returning your call, they have nothing they need to explain to you

  • @lincolnhenderson4775
    @lincolnhenderson4775 3 года назад +1

    They showed a white filter with a white sticker, then they showed a black filter with a white sticker. That kinda sus

  • @beastmodegaming3440
    @beastmodegaming3440 3 года назад +1

    1:40 looks like someone ran into a crowd in the background

  • @clive_clive
    @clive_clive 3 года назад +3

    i am not scared of the FBI i am scared of inside edition

  • @TheBestFruit
    @TheBestFruit 3 года назад +1

    Anyone else notice while he was showing where the cameras were the suv changed from a chevrolet to a nissan?

    • @Robloxchat123
      @Robloxchat123 3 года назад

      most likely used multiple cars since they went to multiple shops

  • @wheelierofwonder8784
    @wheelierofwonder8784 2 года назад

    Always go to a dealer they have to document everything and if anything gets messed up take it back and they will fix it no problem

  • @everythingbill5689
    @everythingbill5689 2 года назад

    Once my dad went to go get his car fix because it always made a weird noise in it and he put in it a repair shop and he was to wait about 2-3 weeks. BUT what happened he waited two months and they barely even fixed what he asked for

  • @lancelotbustillo6455
    @lancelotbustillo6455 2 года назад

    Where i live, the put a plastic wrap on the steering wheel and gear shifter when servicing

  • @rossg9363
    @rossg9363 3 года назад +3

    I always take my Toyota to a Toyota dealership for any maintenance if needed so i get quality products along with trusted service 😎

  • @Meriwether-kc9th
    @Meriwether-kc9th 3 года назад +6

    I do every single maintenance on all my vehicles. Saves money and it’s done the right way

    • @BeyondAverageSkilled
      @BeyondAverageSkilled Год назад +2

      with the power of youtube, anyone can do it.

    • @Meriwether-kc9th
      @Meriwether-kc9th Год назад

      @@BeyondAverageSkilled RUclips plus websites that tell you where every single bolt on a car is but people still have Zero mechanical skills

  • @madelinedominguez2207
    @madelinedominguez2207 3 года назад

    You gotta love inside edition 🤣

  • @calebdavis5558
    @calebdavis5558 3 года назад

    omg this happened to me paid for oil change no new filter got mad went to different shop only for them to not change my transmission fluid or new filter just added more fluid after specifically asking for what i wanted done ugh stealershops need cameras

  • @lazzu1878
    @lazzu1878 3 года назад

    Under the car, under the hood, even on my neighborhood

  • @ilovenct
    @ilovenct 3 года назад

    Still no Lisa but glad the series is back :)

  • @ratnoodles6981
    @ratnoodles6981 3 года назад

    the ad that pops up:
    O'RILLEY AUTO PARTS >:D

  • @deandremiles4805
    @deandremiles4805 3 года назад

    Inside edition is extra af I swear they should be called extra edition

  • @andrewps84
    @andrewps84 3 года назад

    Good thing I change my own oil and filter.

  • @stupid_sushi1268
    @stupid_sushi1268 3 года назад

    At 2:13 I thought he had a pony tail for a minute lol

  • @Jaden-03
    @Jaden-03 3 года назад +1

    This is why I do it myself. I know it’s done right

  • @adriananoelle4699
    @adriananoelle4699 2 года назад

    That’s why I do all my vehicle work myself.

  • @Misfit636
    @Misfit636 3 года назад

    A nice corn-holing, I think so 🤔 🤣

  • @gabrielperez8879
    @gabrielperez8879 3 года назад

    You guys should try Supershop in merced California

  • @youtubesucks1499
    @youtubesucks1499 3 месяца назад

    Always ask for the old parts.

  • @andyt4756
    @andyt4756 Год назад

    I'm more concerned about them repairing the damn car then them coughing in the car

  • @MichaelLeeW
    @MichaelLeeW 3 года назад +1

    This is why i watch them change mine or I do it myself

  • @forrestduke4079
    @forrestduke4079 3 года назад +1

    130 dollars is not bad for a good oil vhange

  • @hyrulemazta2296
    @hyrulemazta2296 2 года назад

    $130 for an oil change and new filter?!?!? Jesus

  • @Bmwlife-wm2ts
    @Bmwlife-wm2ts 6 месяцев назад

    Theme Today: Just change your own oil

  • @user-me7pn6kl2z
    @user-me7pn6kl2z 3 года назад

    130$ for oil change and filter? I do mine in less than 15 mins and spent 25$ and I use full synthetic and oem filters.

  • @socommaster
    @socommaster 3 года назад

    This is why i love bmws and their free maintenance plan

  • @kel4006
    @kel4006 2 года назад

    130!? For an oil change!!!!!!! Holyy!

  • @Antoiwan
    @Antoiwan 3 года назад

    They still getting over .. if you change the oil not the filter that's like not getting it changed

  • @Athenstrainman
    @Athenstrainman 3 года назад

    $130 for an oil change, it's $40-50 here in GA

  • @EseSpookz818
    @EseSpookz818 3 года назад

    Brought a repair shop the correct tools and oil to just lift my car and refill it , after that my Car started overheating out of no where

  • @clintosfan
    @clintosfan 2 года назад

    I had a 1986 Buick back in 2008 and I took it to just brakes when I was a teenager, they told me it would cost $750 to change my brakes and master cylinder, that’s when I learned how to work on my own car, in the end it cost me under $100 in parts

    • @clintosfan
      @clintosfan Год назад

      @thenewshmoo I drive a Tesla now, the Buick lasted me around 4 years till I scraped it

  • @nature10879
    @nature10879 2 года назад +1

    I just do my own quick oill change and other minor things

  • @victorotero3157
    @victorotero3157 3 года назад

    I think the plastic part is a bit too much but I'd say you have to put gloves on when interacting with the inside of the vehicle

  • @tonywould4615
    @tonywould4615 3 года назад +1

    yes they brought it back