Salesman at the Wheel - Transit Driver Training Video - 1960
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- Опубликовано: 22 дек 2017
- This video was produced by GMC Truck and Coach Division of General Motors in about 1960 when New Look buses were being introduced and when GMC wanted to sell more buses. Most of the scenes appear to be from Detroit and Washington, D.C.
The principles of courtesy and positive customer relations still apply.
This video was professionally transferred from film to VHS and now to digital and its quality has deteriorated in the transfer. If you have other videos made by GMC, please post them or send to me.
I love being a bus operator. Being doing it for almost 19 years now.
Back when there was professionalism was common.
1:07 That bus is still runs till this day, it’s actually a 54D now. This is out of Pittsburgh, PA. Notice the sign scrolling on the right side, showcasing the nearby neighborhood of Sewickley.
Great video. It's so nice to see these wonderful buses in action back in the 1960's era Detroit. Thank you😀!
It's pittsburgh...
@@vmg412 Also some shots from Detroit, DSR logo on side behind front door
Very cool video! I would say it has to be post-1963 as there are several second generation New Look buses featured, and these came along in '63.
Gotta love those GM Detroit powered "New Look Fish bowl" transit buses. My Mother and I took a Greyhound GM "Buffalo" bus from Pomona,Ca to Henderson County,NC in 1972 Ill never forget it, great trip, I remember the bus had a wash/restroom in the right rear of the bus. 🚌 💨 Good ol smoke belchin, high reving Detroits singing down the Highway.🤣👍
Busses used to be so cool!
These videos are great! I’d recommend we show these to our employees somehow because these business principles still ring true today!
30 years later this same bus was to star in a blockbuster in a totally different era. Testament to how modern the New Look really was for it's time.
Which blockbuster?
@@adriano6k dadada dadada.
By the end of 1960's to about 1970, Exact Fare Only.
I drove public transit and its no easy job.
Good old Detroit Diesel Power.Hell of a lot better thank the junk running today
The guy at 4:19 looks like John Mahoney, Frazier Crane's dad Marty on the TV show.
things were so much better back then, anyone saying different is lying.
Dear j, I agree!
"i beg your pardon, I believe i forgot to get your fare" 😊
In Chicago driving hot would get you written up by a supervisor. You could either be on time or late but never ahead. That could be a challenging if you got short routed, meaning you got turned around before completing the route. If the supervisor miscalculated you could end up several minutes hot, which meant pulling over and idling until you were on time. Passengers hated that, but you had no choice. Once I actually flagged the bus behind me and off loaded my passengers until I could go.
So that explains when I rode on the CTA or United Motor Coach in the Chicago area decades ago why sometimes the bus would just sit for a number of minutes before continuing. Thanks, never knew about "driving hot."
@@WAL_DC-6B You could get yelled at by line superivsor for being behind schedule, but it was their job to get you back on schedule. Running hot got you yelled at and written up.
Nothing has changed. Even today running “hot” is punishable
One humble lesson
Ahhh yes; when employees knew how to count back change to the customer.
DC had our New Looks til around 2000.
and always remember the golden rule! ❤
At 9:34 there is a 65 Ford, so this is about 5 years after 1960.
@ 13:05... wow a bus driver making change?????... never seen that before
They didn't know it was going to explode if they drop below 50
fast forward to 2019,my,my,times a changing,in the next decade the bus will drive itself.....oh brother!
Vancouver sky train drives itself, you have metro cards and just tap in/ tap out
Nice video, although it looks more like it's from 1965 or '66 than 1960. Most of the buses appear to be second generation (1963+). The GM/GMC New Looks are all great-looking, regardless of the year, however.
Thank you for posting this interesting slice of history, from when people had good manners and cared about their appearance, and style was important, too.
No doubt the 1960s. Detroit used this paint scheme in this video during the 50s and 60s until about the late 70s. Busses then were solid white with a green and yellow stripe on the side just below the windows.
Amazing how far American society has declined in such a short time.
I want one of these hats!
I wonder what my coworkers would think if I showed up with a hat and a badge on the front!
❤
I can’t help but to laugh!!!!
What year is this video?
Newest bus i see is a second generation newlook, so about 1966
Most of the buses were no older than '63, the newest car I saw on the street was '64.
@@ramblerclassic400 them first gen fishbowls debut in 1959. When you see the windshield wipers with the double arms it's a 1 st gen model.
El año que nací
I wish the liberal millennial had this work ethic
My bus driver got mad and slammed on brakes, everyone screaming, some fell on the floor. He threw up in the isle and said Fu*% all and ran down the street (never came back) I had to walk 3 miles home in freezing rain.
Than we had another charter that night to the west side hotel from another convention the group invited me to join them and when I did the tour guide came up to me and said I was not entitled to join them first ti.e this ever happened one of my passengers b ought my meal
On Monday the boss called me in and asked me to resign. They had already assigned me a full week of addit>nal work. When I wrote to the owner he said I did not meet their standards for customer service. They made all the money and suffered taranctula
Should show this to the idiots at OC transpo in Ottawa ontario
The fishbowl
A friend of my uncle's drove a city bus in NYC back in the early 80's and almost got shot.
That's why. They killed Rodgers rabbit
The last charter company I worked for they wanted me to handle 25000 lbs of luggage in 5 hours for eight an hour. The bus broke down on the first trip and no tips so igotanother bus for the last three trips and improvised alottle announcement that nking everyone for their convention trip and said I had a little cat food fund everyone startedpulling out dollars for the cats part of which I used to buy the two other drivers a Chinese buffet lunch between charters
🚌
4:15 "Most riders do have other choices for transportation". Absolutely not true. Most riders using public transportation don't have any other choice. That's why it is so bad in most cities and the bus operators are not courteous.
Now even LA Metro is considering go completely Fareless
JetBlue Airways should show this awesome video to its majority West Indian employees at its JFK Terminal 5.. The most laziest, obnoxious and toxic customer service reps ever come across in the airline business…….
But really, operating the bus is not what he's paid to do. Now that's weird.
Pop quiz hot shot there’s a bomb on a bus
Ahh! Back when racism was a thing.. still is today :)
Wonder how the 'skilled bus operator' of 1960 would've handled an argumentative black passenger?! 🤣
The same way he would've handled a argumentative white customer!
@@baynewmsn9892 really, you actually think so? Rather than say any more I'll just paste this on here...."The statistics were grim for black Americans in 1960. Their average life-span was seven years less than white Americans'. Their children had only half the chance of completing high school, only a third the chance of completing college, and a third the chance of entering a profession when they grew up. On average, black Americans earned half as much as white Americans and were twice as likely to be unemployed.
Despite a string of court victories during the late 1950s, many black Americans were still second-class citizens. Six years after the landmark Brown v. Board of Education decision, only 49 southern school districts had desegregated, and less than 1.2 percent of black schoolchildren in the 11 states of the old Confederacy attended public school with white classmates. Less than a quarter of the South's black population of voting age could vote In certain Southern counties blacks could not vote, serve on grand juries and trial juries, or frequent all-white beaches, restaurants, and hotels.
In the North, too, black Americans suffered humiliation, insult, embarrassment, and discrimination. Many neighborhoods, businesses, and unions almost totally excluded blacks. Just as black unemployment had increased in the South with the mechanization of cotton production, black unemployment in Northern cities soared as labor-saving technology eliminated many semiskilled and unskilled jobs that historically had provided many blacks with work. Black families experienced severe strain; the proportion of black families headed by women jumped from 8 percent in 1950 to 21 percent in 1960. "If you're white, you're right" a black folk saying declared; "if you're brown stick around; if you're black, stay back."
During the 1960s, however, a growing hunger for full equality arose among black Americans. The Rev. Dr. Martin Luther King, Jr. gave voice to the new mood: "We're through with tokenism and gradualism and see-how-far-you've-comeism. We're through with we've-done-more-for-your-people-than-anyone-elseism. We can't wait any longer. Now is the time."""
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@@ghvtg I'm black! But the bus drivers didn't have to deal with devastating disrespectful people of today, black and white children were raised by their parents and the Church in the 60's and 70's, back then you weren't raised to be disrespectful, calling women out their names so on and so forth! Loved the History Lesson! But the Bus operator had more professionalism! Thank God I was raised to respect people and their profession!
“Your job is less secure”. Those were the days. After DC’s transit system was taken over by the government in 1973, any kind of fiscal responsibility or personal accountability went out of the window.
As I recall from my 60's childhood in Chicago the CTA drivers, mostly white, were respectful of everyone. Later in the 1982 I drove for the CTA and I had my share of argumentative passengers(of all colors), but you handled it in a professional manner. Most people still respected the operator and either followed directions or got off the bus. I was told by an older driver the hole puncher could be used as a weapon, never had to resort to that and the company would have fired you for doing so.