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The one thing I really hate about PLDT is their INCONSISTENCY. I have to admit, their wifi speeds are fast, but it keeps being disrupted by "service repairs". They did not prepare for the pandemic, it just became worse. There was a time where I had to defend a research during a 3 day service repair in our area. Its really frustrating
That Liza Soberano story is basically the simpy thing I've ever heard. Just imagine being a PLDT worker fixing the celebrity's network in 2 days then people flaming you for the sound of priority.
Well well well. *Look who it is!* And here I thought you told me you were bored by commenting on Hororo's discord server. Well that actually makes sense. You comment on extremely rare occasions. I'm just here to say hello that's all.
I live in the Philippines and I can confirm what most of the comments here are mentioning. If you plan on going to the PH, know that due to the lack of competition, most telecom companies will provide the bare minimum while charging full price (The PH has one of the most expensive internet plans in Asia while simultaneously being the slowest.) So you just have to pick your poison and hope you got the lesser evil.
The problem about PLDT just boils down to lack of competition. Us Filipino people are literally forced between the "lesser of two evils" one is you stick with PLDT and just cope up with all their BS or switch to another provider in this case Globe or Converge(if you already have them in your area) or any other known Internet service providers, which is another whole level of BS on its own.
@@ZenitsuKunn oh the pain of stopping your tongue from saying PLDC. It became a habit that I might slip and say PLDC if I suddenly call pldc tech support. See what I mean? Xd
Had a grade of 2.25 instead of 1.5 in my course subject due to failing an easy exam but it was limited to being answered for an hour only. Each page loads for about 5 minutes and I’ve only answered 12 out of 30 items. There are so many moments I nearly broke down because of PLDT
I don't know about other countries, but I think Philippines is one of those countries that's always forced to choose between an uncountable number of lesser evils, whatever they are. I hope There will come a time when we will be offered a different choice that breaks this never-ending loop. I'm certainly tired of this choice even if i get told to live with it but I know I'm not alone in this.
I agree with their tagline "We're Changing Lives", but for us, more like "We're Changing Lines". we changed our ISP from PLDT to Converge ICT, due to the problems also stated in the video. It' surely changed our lives, Salamat PLDT!
It really is shit because right after the super typhoon "Odette", PLDT still gave us bills even thought there wasn't internet during the typhoon and after the typhoon.
May ginawa ba itong video para sa origins ng Globe, Converge o Dito? Siguro bayaran ka ng Globe! Ang bagal din naman ng data nila kaya naninira na lang kayo.
I never hated PLDT. Until Manny Pangalinan took over. We used to received annual reports and yearly dividend. Being a landline subscribers we hold a non-voting shares. We earned 92 cents a year. We never able to redeem it. There were no notice nor information in canceling our share. He just robbed us point blank. Even the years of uncollected dividends are not compensated.
I remember when we first subscribed to PLDT and have their technicians install the necessary equipment for our wifi connection, when we phoned the technicians for additional help they openly talked behind our backs in the phone call, I don't know if they did it on purpose and knew that we can hear them over the call or they just didn't. Eitherway we're still subscribed to them because of the pandemic and the recent typhoon we're stuck with PLDT for now.
In the Philippines ,there are few fiber internet providers only PLDT , Globe and Converge ICT.but on our area , I'd rather get PLDT Fibr than Globe Fiber and Converge Fiber which is not stable and have worse customer service.Hope there will be more competitors in the future.
As a Filipino who used to be a PLDT user, I liked PLDT because of their service with Disney Junior and other channels but they suddenly cut off from us. We had to use other internet services before we used Cablelink. And I swear Cablelink was better than PLDT until they wouldn’t show me Disney Junior
We have a PLDT in my grandmother’s house i grow up there using it because my family use PLDT since 1970 until today we like PLDT for fast WIFI sometimes not but still. We still have those old PLDT telephone cables in my grandmother’s house but we don’t use it anymore just the remains old PLDT
My whole family stopped using PLDT after there was a flood on our place since 2017, We haven't using the internet since 4 months and decided to use globe to connect it to my computer after 2019 we finally got converge
I’m not Filipino but I’ve been living here for 7 years and just started working as of last year. Before I never knew much about Internet bc I was a kid- but as of getting a job online at 51talk (another shitty company) I’ve had nothing but horrible experiences with the internet. Sometimes it just randomly cuts out for multiple days and I’m so frustrated bc I get fines for not attending classes! (51talk also doesn’t allow those fees for renewal and despite having a ton of Teacher here in Phil and knowing this problem their solution is just “get a better internet lol” btw I have plenty of horror stories from 51talk so if you ever need content- ask ANYONE who’s worked there for a few months) Anyway as I was saying- pldt offered no notice or support but yet we still have to pay for this shitty service- if they did was you mentioned and compensated their customers I wouldn’t be complaining but why would they do something that would make the experience easier for anyone...
The school and majority of my schoolmates uses PLDT. Our classes got cancelled for a few days when PLDT's networks went down for maintenance. And because PLDT underwent maintenance a lot during a certain time period, I switched to Globe.
Years back, I found PLDT is charging me for a caller ID device that we did not received. Good thing Converge is available in my area, I switched immediately. No regrets! 🙂
@@phillippascion6844 been using converge for 3 years now iirc and honestly, its way better than pldt. while of course there are bound to be problems but converge were able to fix problems in a fraction of the time it takes pldt to even figure out who to send to our house.
The thing about PLDT, it's seriously inconsistent. You get good internet now, 5 minutes later it takes ages to load a single RUclips video. Globe meanwhile, it's not the best, not the worst, customer service is decent. And, most importantly, pretty consistent.
Well in the morning, we turn our antenna to south, at noon,we turn are antenna west and back and forth BUT BUT BUT BUT NO WIFI SERVICE IS FECKIN GOOD ENOUGH
@@archwaldo Hmmm, funny story, our internet was fine up until mid 2021 where it would cut out randomly. I let it slide for a few months until it became very unbearable. We heard about an offer of globe to switch our current plan to Fibr for free without changing the price, I want to note ahead that we first started to ask them for an upgrade since early October of 2021. We chose to go for the fibr upgrade because it would hopefully fix the internet in the process. 2 weeks pass and not a single call or visit from a technician. We then get a call that they would move it next week. This process kept going until November when SOMEONE finally came, it was two guys with a van and they inspected our wirings for a bit and they noticed that our line was going through another person's property and they brought it up. They asked if we had permission or a permit that allowed us to go through their property and I said that yes we do. The technician seemed to have misunderstood me and just went up and said that we can't upgrade because we don't have permission EVEN THOUGH I SAID WE HAD PERMISSION, AND HOW WOULD WE EVEN HAVE A LINE GOING THROUGH THE FIRST PLACE IF WE DIDNT. The technician said he would come back once we had permission. A few angry calls later and not anyone of them budged and the cycle of 'Sorry, we'll just upgrade your line next week because we don't have time'. Fast forward to December and we've switched to Sky internet at this point because it was hopeless. My mother had stopped paying for globe and wanted to finally apply for a disconnection on January and WE STILL KEPT GETTING CALLS THAT THEY WOULD RESCHEDULE IT FOR NEXT WEEK. On January, my mother wanted to apply for a disconnection on globe but she couldn't because they wouldn't accept applications for anything in their office if they had not booked for a schedule for it prior to going there. I was even thinking that we couldn't apply for a disconnection because it would probably have been the same situation as the upgrade where they would keep rescheduling it 'next week' or whenever that is at this point. But a miracle came and my mother finally managed to disconnect our line. Way to go for an 'excellent customer service' from globe.
The Liza Soberano story just rubbed salt into everyone's wounds. Imagine being a celebrity and having boasted about your internet being fixed, only to attract the ire of ordinary Filipinos trying to make ends meet with slow internet.
PLDT (Now with Smart) was always trying to improve its service. Year by year we are getting some improvement in speeds, but really, part of the problem was the permits needed to construct additional cell towers in the country. DICT is just so sloppy on approving the construction of additional network lines and cell towers and only laid eyes on the slow internet issue when pandemic struck lmao. I wanna blame PLDT alone for the poor services, but in reality, the hardware (ie the cell towers) available to connect the people is just so limited that it couldn't keep up with the amount of users in the country. That's why I blame the lousy government as well.
The moment Manny Pangilinan's investments company took over PLDT in 1998 marked the period where subscribers were thrown in hell. What made it worse is that their technical and customer services were all outsourced with almost zero QA.
People in Other Country:OOOOO Seems like PLDT is the Best Wifi in the Philippines I be buying soon when I am at Philippines! Us Filipinos:POTANG INAANG BAGALLLLLLLLLLLLLLLLLLLLLLLLLLLL
We used to have PLDT as our ISP but we were just so tired because their service was so shitty we were forced to use Converge instead, we live in the province so we had very limited choices and Converge seemed very promising and at first it was. After a year or 2 we wanted to get an upgrade and my older cousin went to their office for an appointment. Almost a year now and we still haven't gotten that upgrade and it just pisses me off so much because the internet is so shitty, we can't even play a RUclips video without it buffering every minute and my WiFi hotspot is actually better than the WiFi we get when connecting to the modem
The big problem with PLDT is that they prioritize people with big public status or people who have the money to have pldt be at their doorstep with in the day to fix their problems. a friend of mine had 3k peso in cash and called pldt in the morning and they came the afternoon.
I remember a time when we lost connection for about 1 month. I went to their office to have it fixed and settled that we will not pay anything for that month. Our services went back after waiting for a week then got a disconnection. I called their support and said that we haven't paid our bills yet. I explained the issue and the rep said that I need to go back to their office and have it settled there. What the actual fck
For years I've always envied houses with PLDT line.... and how I hated PLDT for not responding to my line applications....they would say what a month or two but no one would come. The Bayantel came and wow...within days line was set up and their customer service....excellent. I think it's now part of Globe.
lol globe in my area is the best internet provider we got we got a repairmens contact number and one call = dude goes to house and fixes it no bullshit and they checks all the cable in a 3 kilometers radius finding the broken cable and fixed it and after 12 hours im back to 30mbs wifi we paid for 1699 so cheap and holy fuck fast lag hmm never heard of it
okay so I'm from the US but I transferred in the Philippines for personal reasons and I've used their service for a few days and it was such a horrible experience, I've switch to globe fiber and its way faster than PLDT
REASON WHY WE ARE HERE TO SUPPORT THE HATE TO PLDT. WHEN I AM IN-GAME, I ALWAYS RECON LIKE EVERY 5 SEC. ITS TOO F***** UP. I SUPPORT THE HATE TO THIS COMPANY!!!
I half agree and half disagree, my experience with my wifi was strong, i played any online game. It's smooth and lags a bit, but with my PLDT Smart bro wifi, it's basically the true filipino experience, couldnt even play my favorite online game. Welp it depends on your location
I've changed after going through OJT's in PLDT's customer service back then. It's a fucking PTSD inducing hell hole to be answering complaints and all we really do is just list them down on the computer and then nothing ever happens. There's even one I've answered who's crying over the phone since his business had stalled for more than a week or two and I felt horribly helpless about it. It isn't right at all...
@@moon_wei Jesus christ, what Pinoy ISP are you using now? I personally wish I could switch somewhere else like Globe but PLDT is reputably a lesser evil from what I know. Like Globe is insufferable in the long run
I literally have to download something and when it's almost done it goes " Failed check your network connection " And to talk about it, it's fibr and we just recently payed for it 🙂
The worst thing about PLDT is that there's even an extra charge on the payment costs on the bill (for its use on the telephone and internet) that are downright expensive, and it's really infuriating.
I think the first time we ordered PLDT was ~2 years ago, It finally came up around September 2021. Yeah, I went through a whole school grade with that. Amazing
GTE is a separate brand and PLDT is another species in the '70's. You failed to mention RETELCO which was acquired by PLDT in the late 70's. I'm no celebrity but called tech support at 12NN and a field technician was in my doorstep at 2pm. Since he cannot resolve the issue, he scheduled a lineman to check next morning and the service was up and running.
I really don't have an issue honestly, we use PLDT and we are having a good experience with it, rarely ever cuts out, like really rare. Though there was one time where we could not use the internet at ALL for almost 3 days because of something even we don't know, had to wait till technicians came to fix the issue.
Most telecommunications here in the Philippines are just universally hated. I had Globe, consistently slow and just doesn't work every week, but then came a time when we simply didn't have any sort of connection for a whole month. We called in to schedule a fix in just its first week of not working, but we never got any fixing service. We went to one of their stores to get disconnected where literally hundreds of people were in line to either complain or to get disconnected. We never got officially disconnected from Globe for no reason at all, and up to this day they're still asking us to pay for something which we simply don't have. We changed into Sky, consistently fast, barely any disconnects. Paid for 25 mbps yet we consistently get 45 mbps. Internet is improving in the Phils but you can simply fuck off of PLDT and Globe.
My mom got scammed. They offered her a "free" tablet, PLDT even said you will not pay any addional charges on this one. When I received the bill its there, maliwanag pa sa sikat ng araw.
With PLDT, I expect a 1gb file to be downloaded for at least a day. A couple hours if you're lucky. When we transferred to converge, I could not believe that a 30gb file was downloaded within an hour.
Similar thing to me but not with pldt, I login the game, perfectly fine ping. I go into a match, green ping in two seconds before red ping. And the rest of the game it would be me afk-ing every 6 seconds.
As a kid growing up with pldt for a couple of years, I would punch the pillow when the video im watching pauses every 2 minutes or probably even 6 seconds, now ever since we switched to 2 wifi brands, I finally found the perfect wifi, wish all.
My whole family hates PLDT.. their contractors don't care even if you'd follow up at their office weekly.. we recently transferred to converge since PLDT never took care of our concern for 1 month and 2 weeks..
A few years ago my family decided to upgrade to PLDT Fiber, and at first it was going fine, but then after a while it started to not provide wifi even though we payed for it already, this would go on for about 6-7 months until it was working again, since then, we have decided to use converge instead.
idk, maybe it depends on your location, I have PLDT DSL and I never experienced any disconnection or downtime, their CS is superb when I had an issue with our landline before they were prompt to have it replaced. We used to use globe and it was really slow given it was already 30mbps plan EDIT: nah they are the worst, just rellocated to another place and they promised that they connect my line and turns out they cant, cant even give a definite time frame to connect my line.
yea we never ever experienced a disconnection probably because we're near a PLDT hq, the only thing i hate about pldt is because they call our landline every week if we want to upgrade
Dude. Love this content. This is gold. Surely, this channel will explode. Also, add the lives of the business tycoons of the county. I'll watch it. For now, accept my lowly like.
The thing I just really do not like about PLDT is how inconsistent they are. Sometimes the speeds are blazing fast as I would usually expect, but sometimes there are times where the speeds slow to a crawl. And due to how unpredictable they are, my internet goes out at worst moments. Imagine listening to a super important online class with vital information, then the internet just goes kaput the moment the teacher says something crucial.
My most memorable problem with PLDT was a year ago. My internet died within minutes of my College Research Presentation. I literally ran full speed to buy load just to attend the virtual meeting.
Remember party lines? Story of my life in the 80s. Applied for a landline in 1990, ignored until Bayantel started hooking up phones, only THEN pldt setup our phone! Would have rejected them except shitty Bayantel charged multiple fees effectively tripling the monthly bill.
Kahit ako naiinis ako sa pldt kasi hindi naga ako nakaatend sa classe at hindi natin deserve na palagi madisconect ng wifi kasi lalo na pag importante ang meeting o klase ninyo at hindi naman sila maypakiilam sa customers nila
PLDT doesn't know anything about delivering quality customer service!!! The only good thing is that the guys working in the field are good and very responsive. I usually bypass contacting the office and directly contact the field guys. Salute to the field guys 👍😊
My aunt literally had to call PLDT every day for a MONTH just to get them to transfer WiFi to her new place after she moved. She told me they kept telling her they would call her back or would send someone in 24-48 hours but like I said it took a month. And also she still had to pay for the "internet" she was using for that month. Like wtf?
I used to work in a call center, PLDT owned. and let me tell you this from my previous working experience: when a client or an IRATE client has a bad service (like no phone and no internet and the technician didn't fix everything for days!) and started calling for a manager or a supervisor, PLDT programmed their agents to "lie" (that's right, you read it correctly!) that their manager or supervisor is "engaged" on call (but the truth is, they're NOT most of the time). that's why many of the call center agents of PLDT get so much stress from these kinds of supervisor and manager calls because supervisors and managers are very UNWILLING to take accountability for the poor service happened on the customer or client. I was so glad I left that PLDT call center via AWOL and I DID NOT regret it!! lol!
My Mom had an overdue payment, it was 1 day after the due daye, then she payed 11,645₱ and they declined it, and she unsubscribed from them and starting to transfer to Converge
We were an PLDT User of 3 Years we dint get any problems until we got an Computer. When i play games the internet sudenlly stop working and i need to restart my whole PC just to connect to the Wifi and it took 1 month and 2 weeks just to repair it even after the repair we still got lag problems my mom started using Data instead of Wifi . Good thing we change to Globe after 3 years of suffering.
I guess I am one of the very lucky few who never had issues with PLDT. 2 days namin after nag-avail ng service, connected na agad kami. And now we are enjoying a 200Mbps internet service pero we only pay for 25Mbps sa sa contract, how that happened I don;t know but i'm not complaining. Never pa din kami na DC since. As I said, swertihan lang din siguro.
Its been 6 months, and it still didnt fix i kept calling and they would come 2 weeks later and then they said that they will be back and they didnt only 3 weeks later and still said they will be back, and the cycloe continues until six months later and they finally fixed their shit, i cant wait for the dito telecommunity
I'm here because pldt is now down and it's been 3 days already, no advisory no notice always nothing, what's worst? I missed 3 school days and next week It's my examination
Once, I had to move from one condo unit to another, within the same building, and it took them 4 months to even start the process of moving my connection. Despite me calling them every day and sending them tickets via the app.
I don't typically watch Filipino channels because I find most of them very tacky. This one, however, I found very entertaining and informative. I see how it could be improved but how it is now (this video at least) is good enough. I would personally want to tackle this discussion in a more technical nature, but I don't yet possess the resources to do so. This is certainly a niche I didn't know I would ever find. :)
PLDT installation usually take 3 months to be installed.... The fastest is 2 and half months.... But if you have connections... A month or few days the installation will be finished
2 weeks with no connection in our PLDT wifi. Planning to change it cause no PLDT technicians would come to even fix the problem after weeks of waiting for them...
@@random-accessmemory9201 i've been Converge ICT subscriber for 6 years they have reliable internet service but theit customer service are so poor compare to PLDT
0:17 The oldest telecommunications company in the Philippines is actually Eastern Communications (formerly known as Eastern Telecom) founded in the year 1878, PLDT was founded 50 years later.
We have to wait for 1-2 yrs for our internet to be fixed and we still have to pay for monthly payments my Mom did complain about this and all they said was for us to wait. My brother told my mum to buy a new one or just change to Globe but no my mum said no because its so expensive to buy or change a new one.
watching this vid in 144p i get so angry with this brand paying 1500 pesos a week for 10mb wifi that turns out to be 5kbps wifi sometimes i wish the company is sued
My hatred is personal. I once did not receive service for what I paid for, and the CS Agent said "I'm sorry we can't figure out what happened so we cannot recompense you." I tried to escalate and only got as far as a "specialist" as all managers were in a "meeting". It turns out her specialty is negotiating, as I spent an hour refusing half recompense due to "not really their fault" as "they don't really know what happened" until she gave in.
Also, in my humble opinion: PLDT should be regulated and handled by the government, National Telecommunications Commission, instead of privately owned by Manny Pangilinan. Instead of good quality service of phone and internet connections, it became worse when privately owned.
We have subscribed to PLDT for YEARS. It was bad. The only thing I could consistently do with their internet is watch youtube and even the mid-tier resolutions buffer. The worst offense came in 2021. Though it started in 2020. It started from random cut offs that interrupted my online classes in the morning and in the afternoon. It's completely fine during the nighttime. My problem is the internet gets cut off during the most crucial times when I have a quiz or exam. One time, i had to wait for HOURS just to submit a 10mb file on google drive. A few weeks after that PLDT started cutting off our internet 2 weeks earlier than the due date. We would pay the bill for the month and we would be able to use their slow internet for the first two weeks then it would be completely cut off for the remaining two. The amount of times I called for maintenance to fix the problem...They juggled us between different contractors, saying that the problem is on our line, then the poles then the area. They suggested that we apply for a fiber connection WHICH WE HAVE REQUESTED FOR YEARS. They keep saying that there ano available slots. When we decided to cut the account permanently, suddenly there was one available slot left but we've had enough. We transferred to Converge and so far, we've had little to no problems at all. The speed is so fucking good. The highest we could reach with PLDT was 1mb AT MOST. With Converge, it was 100x more. We've subscribed to Converge for months now and still no complaints. There have been interruptions lately but they usually fix it in a couple hours. Unlike PLDT which requires at least 2 weeks before they tell you that they need a week more to actually fix the problem.
@@admiralrng6506 and also the most expensive advertisement for Globe as well. I only know those 3, but it's also an advertisement to other ISP'S in this country.
@@idkwhattotype4704 I'm one of the lucky ones that got converge from the first. The only issue for me is that one time when our router got fried and the replacement came 2 weeks later, and random cutting, ESPECIALLY last year, but for now, it's good. Glad I will not be able to face PLDT's fuckery.
Hi, everyone! Watch my new video 😄👇
How Much Candidates need to spend to become President of the Philippines - ruclips.net/video/TWvov0kz6Us/видео.html
isa lang gali branch sng pldt sa iloilo haay nako
ay 2020 pni gali ambot lang kung pila na subong
Can you do DC tech micro services next? they have the worst internet service providers in Davao city
no actions at all.
i like how PLDT is a telephone company yet their telephone doesnt work properly anyway
Hahaha🤣🤣
Don't know what telephone you got but mine always works
PLDT seems to be migrating to VoiceIP now.
We also get telephone but our neighbor whic only few meters away is the only one who's calling us that's why it's useless😭
Not just telephone company its also a network that i use
The one thing I really hate about PLDT is their INCONSISTENCY. I have to admit, their wifi speeds are fast, but it keeps being disrupted by "service repairs". They did not prepare for the pandemic, it just became worse. There was a time where I had to defend a research during a 3 day service repair in our area. Its really frustrating
fiber cuts are literally the worse enemy of every isps sometimes its intentional and that very unfortunate for u
It happened to me last month 3 days repair service, not to mention the PLDT is getting expensive due to upgrade.
@@rommelbonsun2665 i think its one of the cheapest plus landline
To think that the guy that repaired our pc wasn't exaggerating is sad to hear.
True, the repair lasted a week
"Ah yes, PLDT is changing lives from happy to depression" That got me
Yeah true my father was just happy when we got wifi and then boom, he was so aggressive
Agreed me and my family get so mad at the internet here
exactly, im currently here suffering bcoz of PLDT
@@lyricaesthetic4324 same:(
Lol 😂
That Liza Soberano story is basically the simpy thing I've ever heard. Just imagine being a PLDT worker fixing the celebrity's network in 2 days then people flaming you for the sound of priority.
Well well well. *Look who it is!* And here I thought you told me you were bored by commenting on Hororo's discord server.
Well that actually makes sense. You comment on extremely rare occasions. I'm just here to say hello that's all.
@@TheHeavieKiwie Context?
@@Dave-ko8gp He used to be a commenter in a game called MLBB. He got bored of it of course.
@@TheHeavieKiwie so did he lose 200lbs?
@@BlazeTrail1269 Lmfao. Probably turned into Giga Chad.
I live in the Philippines and I can confirm what most of the comments here are mentioning. If you plan on going to the PH, know that due to the lack of competition, most telecom companies will provide the bare minimum while charging full price (The PH has one of the most expensive internet plans in Asia while simultaneously being the slowest.)
So you just have to pick your poison and hope you got the lesser evil.
The problem about PLDT just boils down to lack of competition. Us Filipino people are literally forced between the "lesser of two evils" one is you stick with PLDT and just cope up with all their BS or switch to another provider in this case Globe or Converge(if you already have them in your area) or any other known Internet service providers, which is another whole level of BS on its own.
And then we have Parasat....
supposedly DITO .. but well.
@@abrahamdsl I think DITO is just a recent provider
@@zve6 In my area it's the most reliable, cheaper and the fastest
I prefer Globe mobile data it's just faster than any wifi I've experienced in my house
""if manila is the financial heart of the philippines, PLDT is the sshole of the philippines" hahaha
LOLLLLLLL
Just say A-Hole lil more appropriate but it does not matter
@@jareddanielcunanan9564 not even a hole lmaoo
I made a presentation about PLDT Inc. in my accounting class. Was holding my urge to rant about them during the whole presentation.
so u were talking about how good it is in ur presentation lol
FeelsWeirdMan
@@ZenitsuKunn oh the pain of stopping your tongue from saying PLDC. It became a habit that I might slip and say PLDC if I suddenly call pldc tech support.
See what I mean? Xd
@@shinjimirou928 I don't actually sorry lol
@@ZenitsuKunn dang it, it's like giving a bad nickname you can't stop saying to someone xd
Had a grade of 2.25 instead of 1.5 in my course subject due to failing an easy exam but it was limited to being answered for an hour only. Each page loads for about 5 minutes and I’ve only answered 12 out of 30 items. There are so many moments I nearly broke down because of PLDT
1AM to 5PM My ping is 25. 5Pm to 12AM my ping is 1,240 ping :D, Thanks PLDT
same
@@enzosajo855212am to 12pm 1000 ping
Thats super facts whenever its 1PM Or 2PM My ping goes to 100+ which is good on roblox
same
Same too
I don't know about other countries, but I think Philippines is one of those countries that's always forced to choose between an uncountable number of lesser evils, whatever they are. I hope There will come a time when we will be offered a different choice that breaks this never-ending loop. I'm certainly tired of this choice even if i get told to live with it but I know I'm not alone in this.
Vietnam and Indonesia: Look who's relatable.
Hit me so hard
it's because of the dumbass laws our government implemented preventing international companies from coming into our country.
You put thoughts I didn't even know I have into words, and we can all relate to it
@@mbibe and this why we're poor as hell
My internet, PLDT, is slow right now. So, I am here watching this at 144p.
Same but I only go 144p if I'm only in my room where the connection is really slow
The solution of these is buy converge and a gaming router
@@jayvhoncalma3458 same except i'm not a filipino
this comment made me a good chuckle
The Filipino Experience lmao
I agree with their tagline "We're Changing Lives", but for us, more like "We're Changing Lines". we changed our ISP from PLDT to Converge ICT, due to the problems also stated in the video. It' surely changed our lives, Salamat PLDT!
It really is shit because right after the super typhoon "Odette", PLDT still gave us bills even thought there wasn't internet during the typhoon and after the typhoon.
This is the reason why my discord friends doesnt want to play with me online.
just dont tell them where you from everybody hates Philippines
@@adobosupremacy Now thats being racist man. Prolly only u hates the country lol.
@@adobosupremacy more like every filipino hates the Philippines lol
F
May ginawa ba itong video para sa origins ng Globe, Converge o Dito? Siguro bayaran ka ng Globe! Ang bagal din naman ng data nila kaya naninira na lang kayo.
Yea, PLDT they're changing lives by turning people into violent, cursing psychopaths due to their top notch internet service.
I never hated PLDT. Until Manny Pangalinan took over. We used to received annual reports and yearly dividend. Being a landline subscribers we hold a non-voting shares. We earned 92 cents a year. We never able to redeem it.
There were no notice nor information in canceling our share. He just robbed us point blank. Even the years of uncollected dividends are not compensated.
There's such thing as that?
PLDT was acquired at gunpoint by the new breed of Oligarch. The internet is a by-product of telephony. Pay for upgrades to improve connection.
Pwede mo ipatulfo
Hahah
PLDT FAN BE LIKE 🤓
I love pldt with how consistent they are with inconsistencies.
I remember when we first subscribed to PLDT and have their technicians install the necessary equipment for our wifi connection, when we phoned the technicians for additional help they openly talked behind our backs in the phone call, I don't know if they did it on purpose and knew that we can hear them over the call or they just didn't. Eitherway we're still subscribed to them because of the pandemic and the recent typhoon we're stuck with PLDT for now.
In the Philippines ,there are few fiber internet providers only PLDT , Globe and Converge ICT.but on our area , I'd rather get PLDT Fibr than Globe Fiber and Converge Fiber which is not stable and have worse customer service.Hope there will be more competitors in the future.
Same. Backbone of PLDT is well established than the rivals and also the customer service is better than the competition.
PLDT is better but still bad because no other choice. It's the lesser of the evils.
Does anyone forget about DITO existing? bruh
@@miloshake2967 No fixed line for dito and the coverage is very spotty most of the time
We need Malaysia, Singapore, South Korea or Japan to help us with the wifi lmfao
As a Filipino who used to be a PLDT user, I liked PLDT because of their service with Disney Junior and other channels but they suddenly cut off from us. We had to use other internet services before we used Cablelink. And I swear Cablelink was better than PLDT until they wouldn’t show me Disney Junior
cablelink is better for me ngl. cheaper yet its decent but its prob bc i live near their office
We have a PLDT in my grandmother’s house i grow up there using it because my family use PLDT since 1970 until today we like PLDT for fast WIFI sometimes not but still. We still have those old PLDT telephone cables in my grandmother’s house but we don’t use it anymore just the remains old PLDT
The reason why you can't watch Disney Junior is because Disney decided to stop streaming in some part of Asia.
@@kujojotaro7678 GOD DAMNIT
My whole family stopped using PLDT after there was a flood on our place since 2017, We haven't using the internet since 4 months and decided to use globe to connect it to my computer after 2019 we finally got converge
they literally give me an hour of strong internet then slows it down the rest of the day
True, this happens to me all the time laging lag ang PLDT-p*ta
Strange how mine can do it the whole day
@@Ledboi420 yaman ka boi?
@@congratulationsmerry6386 you know thats not how it works, right?
@@congratulationsmerry6386 its just ur area, even if both of u have the same speed, one will be faster than the other
I’m not Filipino but I’ve been living here for 7 years and just started working as of last year. Before I never knew much about Internet bc I was a kid- but as of getting a job online at 51talk (another shitty company) I’ve had nothing but horrible experiences with the internet. Sometimes it just randomly cuts out for multiple days and I’m so frustrated bc I get fines for not attending classes! (51talk also doesn’t allow those fees for renewal and despite having a ton of Teacher here in Phil and knowing this problem their solution is just “get a better internet lol” btw I have plenty of horror stories from 51talk so if you ever need content- ask ANYONE who’s worked there for a few months)
Anyway as I was saying- pldt offered no notice or support but yet we still have to pay for this shitty service- if they did was you mentioned and compensated their customers I wouldn’t be complaining but why would they do something that would make the experience easier for anyone...
The school and majority of my schoolmates uses PLDT. Our classes got cancelled for a few days when PLDT's networks went down for maintenance. And because PLDT underwent maintenance a lot during a certain time period, I switched to Globe.
Years back, I found PLDT is charging me for a caller ID device that we did not received. Good thing Converge is available in my area, I switched immediately. No regrets! 🙂
haha goodluck soon lets see..
Ok then.
Yeah
@@phillippascion6844 been using converge for 3 years now iirc and honestly, its way better than pldt. while of course there are bound to be problems but converge were able to fix problems in a fraction of the time it takes pldt to even figure out who to send to our house.
mas maganda converge pag on budget ka
The ones who disliked are Manny Pangilinan and some PLDT executives
That guy grabbed every profitable companies in the Phils at gun point. Even mining companies & treated all stockholders as shit!!!!
@@everdaysunday1920 The things money make people do...
The thing about PLDT, it's seriously inconsistent. You get good internet now, 5 minutes later it takes ages to load a single RUclips video.
Globe meanwhile, it's not the best, not the worst, customer service is decent. And, most importantly, pretty consistent.
Well in the morning, we turn our antenna to south, at noon,we turn are antenna west and back and forth BUT BUT BUT BUT NO WIFI SERVICE IS FECKIN GOOD ENOUGH
Agreed. Globe actually tries, and I appreciate the effort.
Pldt still dabest because of their 500 mbps connection
@@archwaldo Hmmm, funny story, our internet was fine up until mid 2021 where it would cut out randomly. I let it slide for a few months until it became very unbearable. We heard about an offer of globe to switch our current plan to Fibr for free without changing the price, I want to note ahead that we first started to ask them for an upgrade since early October of 2021. We chose to go for the fibr upgrade because it would hopefully fix the internet in the process. 2 weeks pass and not a single call or visit from a technician. We then get a call that they would move it next week. This process kept going until November when SOMEONE finally came, it was two guys with a van and they inspected our wirings for a bit and they noticed that our line was going through another person's property and they brought it up. They asked if we had permission or a permit that allowed us to go through their property and I said that yes we do. The technician seemed to have misunderstood me and just went up and said that we can't upgrade because we don't have permission EVEN THOUGH I SAID WE HAD PERMISSION, AND HOW WOULD WE EVEN HAVE A LINE GOING THROUGH THE FIRST PLACE IF WE DIDNT. The technician said he would come back once we had permission. A few angry calls later and not anyone of them budged and the cycle of 'Sorry, we'll just upgrade your line next week because we don't have time'. Fast forward to December and we've switched to Sky internet at this point because it was hopeless. My mother had stopped paying for globe and wanted to finally apply for a disconnection on January and WE STILL KEPT GETTING CALLS THAT THEY WOULD RESCHEDULE IT FOR NEXT WEEK. On January, my mother wanted to apply for a disconnection on globe but she couldn't because they wouldn't accept applications for anything in their office if they had not booked for a schedule for it prior to going there. I was even thinking that we couldn't apply for a disconnection because it would probably have been the same situation as the upgrade where they would keep rescheduling it 'next week' or whenever that is at this point. But a miracle came and my mother finally managed to disconnect our line. Way to go for an 'excellent customer service' from globe.
Lucky you. Fucking globe decided to upgrade my account and it went down for 4 fucking weeks.
The Liza Soberano story just rubbed salt into everyone's wounds. Imagine being a celebrity and having boasted about your internet being fixed, only to attract the ire of ordinary Filipinos trying to make ends meet with slow internet.
Well the fans of Liza Soberano have no internet or laptops.
Fck that I don't care about celebrities anyways most of them don't deserve their success.
PLDT (Now with Smart) was always trying to improve its service. Year by year we are getting some improvement in speeds, but really, part of the problem was the permits needed to construct additional cell towers in the country. DICT is just so sloppy on approving the construction of additional network lines and cell towers and only laid eyes on the slow internet issue when pandemic struck lmao. I wanna blame PLDT alone for the poor services, but in reality, the hardware (ie the cell towers) available to connect the people is just so limited that it couldn't keep up with the amount of users in the country. That's why I blame the lousy government as well.
The moment Manny Pangilinan's investments company took over PLDT in 1998 marked the period where subscribers were thrown in hell. What made it worse is that their technical and customer services were all outsourced with almost zero QA.
People in Other Country:OOOOO Seems like PLDT is the Best Wifi in the Philippines I be buying soon when I am at Philippines!
Us Filipinos:POTANG INAANG BAGALLLLLLLLLLLLLLLLLLLLLLLLLLLL
Can relate, I can't even watch yt videos today bc of the wifi
This is more like a PLDT rant than your usual Brand Origin video. 😉
Special
as much as i hate pldc, i agree this is basically just a rant video 😆
And they deserved it, however, I wish he also create a rant on Converge and Globe, they also have bad customer service
@@arkcliref true, Globe and their services are absolute BS
We used to have PLDT as our ISP but we were just so tired because their service was so shitty we were forced to use Converge instead, we live in the province so we had very limited choices and Converge seemed very promising and at first it was. After a year or 2 we wanted to get an upgrade and my older cousin went to their office for an appointment. Almost a year now and we still haven't gotten that upgrade and it just pisses me off so much because the internet is so shitty, we can't even play a RUclips video without it buffering every minute and my WiFi hotspot is actually better than the WiFi we get when connecting to the modem
The big problem with PLDT is that they prioritize people with big public status or people who have the money to have pldt be at their doorstep with in the day to fix their problems. a friend of mine had 3k peso in cash and called pldt in the morning and they came the afternoon.
I remember a time when we lost connection for about 1 month. I went to their office to have it fixed and settled that we will not pay anything for that month. Our services went back after waiting for a week then got a disconnection. I called their support and said that we haven't paid our bills yet. I explained the issue and the rep said that I need to go back to their office and have it settled there. What the actual fck
For years I've always envied houses with PLDT line.... and how I hated PLDT for not responding to my line applications....they would say what a month or two but no one would come. The Bayantel came and wow...within days line was set up and their customer service....excellent. I think it's now part of Globe.
lol globe in my area is the best internet provider we got we got a repairmens contact number and one call = dude goes to house and fixes it no bullshit and they checks all the cable in a 3 kilometers radius finding the broken cable and fixed it and after 12 hours im back to 30mbs wifi we paid for 1699 so cheap and holy fuck fast lag hmm never heard of it
okay so I'm from the US but I transferred in the Philippines for personal reasons and I've used their service for a few days and it was such a horrible experience, I've switch to globe fiber and its way faster than PLDT
Well. Thats the Philippines. We may have bad internet but we do have a cool history, and nice vacation spots and amazing animals.
@@Plausible_Prism2810 thats the only positive things on the philippines the negatives? So many
The internet is bad here, just wish some genius will actually create a good wifi connection
@@arkcliref
You cant with your geography, it's just gonna keep getting destroyed by typhoons.
REASON WHY WE ARE HERE TO SUPPORT THE HATE TO PLDT.
WHEN I AM IN-GAME, I ALWAYS RECON LIKE EVERY 5 SEC. ITS TOO F***** UP.
I SUPPORT THE HATE TO THIS COMPANY!!!
I half agree and half disagree, my experience with my wifi was strong, i played any online game. It's smooth and lags a bit, but with my PLDT Smart bro wifi, it's basically the true filipino experience, couldnt even play my favorite online game. Welp it depends on your location
@@Ledboi420 i live in oriental mindoro, my wifi is working properly 24/7. Im not sure how
I've changed after going through OJT's in PLDT's customer service back then. It's a fucking PTSD inducing hell hole to be answering complaints and all we really do is just list them down on the computer and then nothing ever happens. There's even one I've answered who's crying over the phone since his business had stalled for more than a week or two and I felt horribly helpless about it. It isn't right at all...
When I was a PLDT Home DSL user I tend to hate PLDT alot. Now I've been using PLDT fiber for 3 years and no bad experience so far.
PLDT is the first time I've actually seen a service forget to do its thing lol, they once forgot to repair our internet for a whole week ☠️
Converge hasn't fixed my internet since the earthquakes of 2021 and typhoon of 2020
@@moon_wei Jesus christ, what Pinoy ISP are you using now? I personally wish I could switch somewhere else like Globe but PLDT is reputably a lesser evil from what I know. Like Globe is insufferable in the long run
I literally have to download something and when it's almost done it goes " Failed check your network connection " And to talk about it, it's fibr and we just recently payed for it 🙂
So Liza Soberano got an upgrade from PLDT in two days..... while it took me to get from dsl to fibr after 5 years.....
Thats a SIMP right there!
Even Fibr is shit, I've got a Fibr and it's still shit
@@melonthewatermelon- tru dat “25+ MBPS”
My internet on fibr: 456.83 KBPS Upload Speed
Fibr kami now pero loading ng loading pakening shet
@@sidespiridion2800 same man
The worst thing about PLDT is that there's even an extra charge on the payment costs on the bill (for its use on the telephone and internet) that are downright expensive, and it's really infuriating.
I think the first time we ordered PLDT was ~2 years ago, It finally came up around September 2021.
Yeah, I went through a whole school grade with that. Amazing
GTE is a separate brand and PLDT is another species in the '70's. You failed to mention RETELCO which was acquired by PLDT in the late 70's. I'm no celebrity but called tech support at 12NN and a field technician was in my doorstep at 2pm. Since he cannot resolve the issue, he scheduled a lineman to check next morning and the service was up and running.
I really don't have an issue honestly, we use PLDT and we are having a good experience with it, rarely ever cuts out, like really rare. Though there was one time where we could not use the internet at ALL for almost 3 days because of something even we don't know, had to wait till technicians came to fix the issue.
Same with me, but I have experience almost 2 months without wifi when there was a technical difficulty
3 days only we wait for freaking 7 weeks to just fix the wifi
Must be nice 🙂
same
can't believe i found you and 7hp in non-arsenal videos
Most telecommunications here in the Philippines are just universally hated. I had Globe, consistently slow and just doesn't work every week, but then came a time when we simply didn't have any sort of connection for a whole month. We called in to schedule a fix in just its first week of not working, but we never got any fixing service. We went to one of their stores to get disconnected where literally hundreds of people were in line to either complain or to get disconnected. We never got officially disconnected from Globe for no reason at all, and up to this day they're still asking us to pay for something which we simply don't have.
We changed into Sky, consistently fast, barely any disconnects. Paid for 25 mbps yet we consistently get 45 mbps. Internet is improving in the Phils but you can simply fuck off of PLDT and Globe.
My mom got scammed. They offered her a "free" tablet, PLDT even said you will not pay any addional charges on this one. When I received the bill its there, maliwanag pa sa sikat ng araw.
With PLDT, I expect a 1gb file to be downloaded for at least a day. A couple hours if you're lucky. When we transferred to converge, I could not believe that a 30gb file was downloaded within an hour.
my phone is good so a 1gb file will just be 10 mins
@@smartboiissmart not that fast, but it's still very good
btw, the mbps doesn't annoy me, its the ping. i don't know how I speedtest with 2 ping, log into a game, and have 1000 ping spikes. what the hell.
Similar thing to me but not with pldt,
I login the game, perfectly fine ping.
I go into a match, green ping in two seconds before red ping. And the rest of the game it would be me afk-ing every 6 seconds.
lol same i always get defeats in ml ffs
As a kid growing up with pldt for a couple of years, I would punch the pillow when the video im watching pauses every 2 minutes or probably even 6 seconds, now ever since we switched to 2 wifi brands, I finally found the perfect wifi, wish all.
What's the perfect wifi? Spill the beans and ill eat em.
I thought you said PTSD for a second.
What is it so that I can no longer sleep until 4am for this shitty wifi
My whole family hates PLDT.. their contractors don't care even if you'd follow up at their office weekly.. we recently transferred to converge since PLDT never took care of our concern for 1 month and 2 weeks..
A few years ago my family decided to upgrade to PLDT Fiber, and at first it was going fine, but then after a while it started to not provide wifi even though we payed for it already, this would go on for about 6-7 months until it was working again, since then, we have decided to use converge instead.
idk, maybe it depends on your location, I have PLDT DSL and I never experienced any disconnection or downtime, their CS is superb when I had an issue with our landline before they were prompt to have it replaced. We used to use globe and it was really slow given it was already 30mbps plan EDIT: nah they are the worst, just rellocated to another place and they promised that they connect my line and turns out they cant, cant even give a definite time frame to connect my line.
Yes, my PLDT at home and at work are good and as expected for the amount I pay.
Not just you bro. 30mbps but still slow like a turtle.
I agree. Depends on the location, i live in bohol and managed to play roblox(an online game) with no lag and was smooth
I remember dying on Globe fiber in 2020. Worst thing to use for online class
yea we never ever experienced a disconnection probably because we're near a PLDT hq, the only thing i hate about pldt is because they call our landline every week if we want to upgrade
Thanks PLDT. You may not connect us technologically, but you connect us culturally.
gago bat culturally-
wait HAHAHA
@@whiskeee Nothing brings people together more than having a common thing to hate nga daw
@@takebacktheholyland9306 True.
Dude. Love this content. This is gold. Surely, this channel will explode. Also, add the lives of the business tycoons of the county. I'll watch it.
For now, accept my lowly like.
Your like isn't lowly hahaha. I appreciate it!!
The thing I just really do not like about PLDT is how inconsistent they are.
Sometimes the speeds are blazing fast as I would usually expect, but sometimes there are times where the speeds slow to a crawl. And due to how unpredictable they are, my internet goes out at worst moments.
Imagine listening to a super important online class with vital information, then the internet just goes kaput the moment the teacher says something crucial.
My most memorable problem with PLDT was a year ago. My internet died within minutes of my College Research Presentation. I literally ran full speed to buy load just to attend the virtual meeting.
Remember party lines? Story of my life in the 80s. Applied for a landline in 1990, ignored until Bayantel started hooking up phones, only THEN pldt setup our phone! Would have rejected them except shitty Bayantel charged multiple fees effectively tripling the monthly bill.
Kahit ako naiinis ako sa pldt kasi hindi naga ako nakaatend sa classe at hindi natin deserve na palagi madisconect ng wifi kasi lalo na pag importante ang meeting o klase ninyo at hindi naman sila maypakiilam sa customers nila
Talangka mentality! Hindi ako PLDT supporter ha pero ang dami nyang galit. Alis ka na lang ng Pilipinas!
@@marynicapalangan546 WTF are u saying?
May gutom ata dito
@@marynicapalangan546 sana ayos ka lang
@@marynicapalangan546 alis ka ayaw namen ng bobo dito HAHAHA sama mo na si Doging
PLDT doesn't know anything about delivering quality customer service!!! The only good thing is that the guys working in the field are good and very responsive. I usually bypass contacting the office and directly contact the field guys. Salute to the field guys 👍😊
True, even Filipino movies suck when it comes to VFX 🤦
My aunt literally had to call PLDT every day for a MONTH just to get them to transfer WiFi to her new place after she moved. She told me they kept telling her they would call her back or would send someone in 24-48 hours but like I said it took a month. And also she still had to pay for the "internet" she was using for that month. Like wtf?
Brand Origins: "Why Pldt is the Worst"
Me: *Proceeds to use PLDT for over the years*
Well there's few choices but those choices maybe a upgrade or a down, depend where you live in the Philippines
@@JH-dx1pu You have a fair point i supposed..
if you have to blame, blame the 1987 Consitution for allowing companies like these to monopolize. Time for Constitutional Change to allow competition.
Hey, even the 1935 and 1973 constitution also have the 60-40 ownership law.
PLDT's download speed can be amazing sometimes, but their ping and packet loss is terrible.
I cant play my friends for days. Thanks PLDT
I used to work in a call center, PLDT owned. and let me tell you this from my previous working experience: when a client or an IRATE client has a bad service (like no phone and no internet and the technician didn't fix everything for days!) and started calling for a manager or a supervisor, PLDT programmed their agents to "lie" (that's right, you read it correctly!) that their manager or supervisor is "engaged" on call (but the truth is, they're NOT most of the time).
that's why many of the call center agents of PLDT get so much stress from these kinds of supervisor and manager calls because supervisors and managers are very UNWILLING to take accountability for the poor service happened on the customer or client. I was so glad I left that PLDT call center via AWOL and I DID NOT regret it!! lol!
We waited 1 year for installation but PLDT hasn't responded, so we switched to Globe
Been using pldt for many years now, and I have no problem since i upgraded to fibr.
and since 1 week ago we now have a big problem that everyone cannot connect to certain website because of their shitty issue
Yes. Now I'm experiencing the same too.
*Normal people with 80 ping:* This is so laggy!
*Us filipinos with 90 ping:* *This must be a bless from god.*
true 😂😂😂 whenever I get 90 ping I get so much happy because when I play I normally get 1000- 10000 ping
Fr
This also makes me remember about Telmex, one of most hated companies here in mexico, also dedicated to telecommunications
My Mom had an overdue payment, it was 1 day after the due daye, then she payed 11,645₱ and they declined it, and she unsubscribed from them and starting to transfer to Converge
We were an PLDT User of 3 Years we dint get any problems until we got an Computer. When i play games the internet sudenlly stop working and i need to restart my whole PC just to connect to the Wifi and it took 1 month and 2 weeks just to repair it even after the repair we still got lag problems my mom started using Data instead of Wifi . Good thing we change to Globe after 3 years of suffering.
Ah the channel who gives me quality content about things I care about locally. More power!
Lack of competition makes their performance sloppy,that goes with globe and converge too
PLDT should have an award for being the worst WiFi company like literally why so you exist
As a filipino pldt made me destroy every phone i got
I guess I am one of the very lucky few who never had issues with PLDT. 2 days namin after nag-avail ng service, connected na agad kami. And now we are enjoying a 200Mbps internet service pero we only pay for 25Mbps sa sa contract, how that happened I don;t know but i'm not complaining. Never pa din kami na DC since. As I said, swertihan lang din siguro.
Ang PLDT malakas lang pag lahat ng kapit bahay mo PLDT din ang gamit.
fax
Ew I hate pldt
Clearly pldt workers only have two damn braincells to rub together
@@generalgrievous3729 well it's not workers it's their boss or the owner of the company
Its been 6 months, and it still didnt fix i kept calling and they would come 2 weeks later and then they said that they will be back and they didnt only 3 weeks later and still said they will be back, and the cycloe continues until six months later and they finally fixed their shit, i cant wait for the dito telecommunity
and now do the brand origin of Globe Telecom!
I'm here because pldt is now down and it's been 3 days already, no advisory no notice always nothing, what's worst? I missed 3 school days and next week It's my examination
25% History of PLDT
75% Personal PLDT horror story 🤣🤣
Once, I had to move from one condo unit to another, within the same building, and it took them 4 months to even start the process of moving my connection. Despite me calling them every day and sending them tickets via the app.
I don't typically watch Filipino channels because I find most of them very tacky. This one, however, I found very entertaining and informative. I see how it could be improved but how it is now (this video at least) is good enough.
I would personally want to tackle this discussion in a more technical nature, but I don't yet possess the resources to do so. This is certainly a niche I didn't know I would ever find. :)
Oh. 20 seconds in lol. It's the AT&T of the philippines.
PLDT installation usually take 3 months to be installed.... The fastest is 2 and half months....
But if you have connections... A month or few days the installation will be finished
2 weeks with no connection in our PLDT wifi. Planning to change it cause no PLDT technicians would come to even fix the problem after weeks of waiting for them...
I hate PLDT’s Customer Service!!!! 🤣🤣🤣
We are now a Converge subscriber since 2018 never been happy. 🥰🥰🥰
We hate PLDT 15 mbps It change to Freaking 1 My Mom is Paying Expensive and they will Just make 1 Mbps
Do CONVERGE ICT!
We are now a Converge ICT subscriber since 2018 never been happy. I bought Converge ICT shares too. 😁
@@random-accessmemory9201 i've been Converge ICT subscriber for 6 years they have reliable internet service but theit customer service are so poor compare to PLDT
0:17 The oldest telecommunications company in the Philippines is actually Eastern Communications (formerly known as Eastern Telecom) founded in the year 1878, PLDT was founded 50 years later.
We have to wait for 1-2 yrs for our internet to be fixed and we still have to pay for monthly payments my Mom did complain about this and all they said was for us to wait. My brother told my mum to buy a new one or just change to Globe but no my mum said no because its so expensive to buy or change a new one.
History of P&G please
I hate PLDT on My life- when I'm Playing It glitch Me Every where
Same.
Wake Up early Dipshit. I sleep at 4 pm and wake up at 1am to have good connection
Even fibr's shitty for me💀
watching this vid in 144p i get so angry with this brand paying 1500 pesos a week for 10mb wifi that turns out to be 5kbps wifi sometimes i wish the company is sued
My hatred is personal. I once did not receive service for what I paid for, and the CS Agent said "I'm sorry we can't figure out what happened so we cannot recompense you." I tried to escalate and only got as far as a "specialist" as all managers were in a "meeting". It turns out her specialty is negotiating, as I spent an hour refusing half recompense due to "not really their fault" as "they don't really know what happened" until she gave in.
Also, in my humble opinion:
PLDT should be regulated and handled by the government, National Telecommunications Commission, instead of privately owned by Manny Pangilinan. Instead of good quality service of phone and internet connections, it became worse when privately owned.
We have subscribed to PLDT for YEARS. It was bad. The only thing I could consistently do with their internet is watch youtube and even the mid-tier resolutions buffer.
The worst offense came in 2021. Though it started in 2020. It started from random cut offs that interrupted my online classes in the morning and in the afternoon. It's completely fine during the nighttime. My problem is the internet gets cut off during the most crucial times when I have a quiz or exam. One time, i had to wait for HOURS just to submit a 10mb file on google drive. A few weeks after that PLDT started cutting off our internet 2 weeks earlier than the due date. We would pay the bill for the month and we would be able to use their slow internet for the first two weeks then it would be completely cut off for the remaining two.
The amount of times I called for maintenance to fix the problem...They juggled us between different contractors, saying that the problem is on our line, then the poles then the area. They suggested that we apply for a fiber connection WHICH WE HAVE REQUESTED FOR YEARS. They keep saying that there ano available slots. When we decided to cut the account permanently, suddenly there was one available slot left but we've had enough.
We transferred to Converge and so far, we've had little to no problems at all. The speed is so fucking good. The highest we could reach with PLDT was 1mb AT MOST. With Converge, it was 100x more. We've subscribed to Converge for months now and still no complaints. There have been interruptions lately but they usually fix it in a couple hours. Unlike PLDT which requires at least 2 weeks before they tell you that they need a week more to actually fix the problem.
PLDT
the most expensive advertisement for Converge :P
Most of the things that happened here are similar to my situation, seems like this happens quite often
@@admiralrng6506 and also the most expensive advertisement for Globe as well. I only know those 3, but it's also an advertisement to other ISP'S in this country.
@@idkwhattotype4704 I'm one of the lucky ones that got converge from the first. The only issue for me is that one time when our router got fried and the replacement came 2 weeks later, and random cutting, ESPECIALLY last year, but for now, it's good. Glad I will not be able to face PLDT's fuckery.