2024 ZKast #79 with Elizabeth Tobey at NICE Interactions 2024

At #NICEi24, I had the opportunity to interview Elizabeth Tobey at the recent NICE Interactions 2024 event.
During this event, Tobey shared valuable insights about the event and what attendees can eagerly anticipate.
We also discussed #AI and how the company is considering using it to help customers deliver better #CX. She also discusses news from the show and advises customers on integrating AI into the contact center.
‪@NICEinContact‬