I’m a very regular #25 user and I’m not surprised it made the top 3 most complained routes in the entire system. It one of the major routes to and from UBC that doesn’t use the articulated buses and doesn’t have the service frequency like the 49. You cant even get on a bus in the morning if you live close to campus and you also can’t leave campus if you don’t get at the bus loop. If this keeps up, people are gonna start using their own private vehicles and make congestion even worse than it is right now.
Same.. I’ve been lucky to get on from Blenheim to go to ubc and have always felt bad for the folks near camosun. Even at Blenheim the small buses were full half the time. At least they have 2 buses per 20 minutes now but still wish they had more. Like why not just 1 bus per 7 minutes like the rest of the ubc buses? Also 1 bus per 40 minutes at not even that late into the evening is pretty ridiculous. On top of that we got the king Ed construction which does not help at all
King Edward doesn't use large bus . Pavement limitations. narrow 1 lane per direction. No heavy vehicles is allowed. Aside Garbage trucks for local pickups. Larger Bus requires more turning radius with Parked Cars stopped ahead. ONLY experienced commercial driver can explain this.
Nova Buses 8.5 Feet wide. New Flyer 9.5 Feets wide Double Deckers 10 Feets wide. Typical Vancouver Road per lane 9.25 Feet Wide. 9.5 Feet per lane Knight Street Oak Street Grandville. 10.5 Feet per lane Standard major Road Burnaby 12.5 - 15 Feet Wide Per lanes on Highway 1 and Any major highway above 90Km/h. Across Canada. Residential Street Vancouver 25 - 30 Feet wide.
There is no excuse for this. At one point the 28 used articulated buses during the pandemic, and if the 28 can navigate the Cascade Heights area, then the 25 has no excuse.
I used to take public transportation from 2001 to 2009, even using that complained 99 B-line on a daily basis. From this report I gather that things haven't improved much from those days.
@@AmokCanuck lol yeah idk about that. I’m betting the next complaint will be that there aren’t enough trains on the Millennium Line extension once it opens
@@justinm.1 TransLink has just started receiving their new mark 5 cars, they'll be fine for capacity. If there's any complaints against the Broadway extension it's that they aren't sending it all the way to UBC, but the thing is most trips on the 99B from commercial Broadway are stopping at the Broadway corridor.
The 99 B line , in a halfway point argument, is not as bad as before the pandemic, especially with the existence of R4 now. It used to be way worse. It had 57000 riders before the pandemic, now it’s only 37,000.
Stop paying out bonuses to executives!!!! Ridiculous that even when complaints are high and staff are striking they still line their pockets. Why is bus #20 not on this list. It is down right dangerous riding that bus and always over crowded.
@@peters9401 Even that is a travesty, they should be expanding the trolleybus network. Buses already have fixed routes. They don't need to have big batteries on them. The extra inefficiency is going to be very expensive long-term
Looking for “sustainable revenue” for trans link services? Tell me, what kind of sustainable revenue do highways provide? And don’t say gas taxes because those don’t even cover half.
Thank you for saying this - roads absolutely do not pay for themselves directly, so why should transit be expected to? The benefit has to be measured in impact to our economy, not just in direct dollars in, dollars out
@@shauncameron8390 not everyone can drive, not everyone can afford (or should spend money on) a car, not everyone has a car available for their use at any moment they need it. I would say it's quite necessary
99 B-Line will replace to Millennium Line in about two years later from Broadway station to Arbutus, so just wait! R5 eastbound in holidays evening (12 min each) is so crowded. Surrey…horrible and stressful. 😮💨😮💨 Especially R1, 321 and many routes covers Guilford and Newton area. (319 has so long waiting line in Scott Road station now but going to change in January. ) 410 and 301 goes HWY 91 can’t run on time if they have heavy traffic.
Gosh, yessss, finally a reportage about my everyday struggle with buses here in Vancouver, it is so bad, and Translink doesn’t seem to care. Unfortunately, it only gets worse during winter when you have to wait for a long time exposed to these cold temperatures sometimes for more than 20-30 minutes
I would like to add to this list of buses, the route no. 210 which originates between Vancouver and ends in Lynn Valley , North Vancouver. The frequency is worse in the evenings . Thank you for listening
I used to jump on this bus and it turned out to be the Express to the N. Van. exchange. The driver was a turd. He deliberately not let people off. I thought it' was an honest mistake. Then I made the same error a year later. Tour time.
True, bus 321 always come late. There is one time the bus came almost 1 hr late. And bus driver still have a nerve to be rude to passengers if someone complained. The translink should do something about that, the bus always full and come late. I think they should add more busses. It's not fun to wait especially during the winter time.
They have to use the money Broadway, SFU gondola project and Expo line extension. They are going to buy EV busses in next few years, but not for Surrey.
The 321 in Surrey would have been alleviated IF the ORIGINAL plan to go straight south was done. Instead the link was changed to go east, through light industrial and residential areas. THIS is why people are BUYING cars instead of using buses. We're facing climate change and massive increases in vehicle pollution instead. Who pushed the east extension? Business? Property developers? Obviously some group/s with money and influence.
This is straight up unacceptable, especially for a region like Metro Vancouver. Stop downplaying transit, and work on fixing problems like this so people won’t have a reason to drive instead…
I used public transit for many years and it's always been a problem, not really a surprise to me that it has gotten worse. This was why 5 years ago I decided to move and walk to work then Covid happened and luckily we started working from home. Now that everyone seem to want people to come back to the workplaces to work (I don't know why when it is not really very efficient as we have learned from the few years of working from home), I guess this problem has cropped up again and this time it's gotten much worse as the population has gone bigger. Problem with Canada is that it is very reactive rather than proactive, it is why problems with public transportation, rent/housing crisis, etc. comes up when it is already worse.
321 is horrible. Even some bus drivers are so rude. I am also using R1 bus. It’s a same. Bus drivers should be needed some training, how to behave with passengers. Other hands, bus drivers have a lot of pressure due to over crowd. Trans link must fix this issues. One time I travelled with my 4 years daughter. The bus was full even there is no space. All the front sits are occupied by seniors and children. R1 bus driver allowed the stroller to get in the bus and all the old passengers has standing in the bus. If the bus was full and no space, bus driver should not allowed anybody. R1 bus driver made risk for senior citizens in transit. It’s totally unsafe. #translink
I've been taking transit here since 1989. Oh it was nice back then. I could bus from Broadway Station to UBC on the 99 and be there in 25 minutes 🤯!! Buses stopped to pick you up, they ran later.....it's like the more we pay the less we get. I really REALLY want government officials or whoever's on the funding for this to have to take transit for every trip they have to make for at least a month. Preferably three. Or six. Then maybe they'd realize what an issue it is.....when they have to deal with overcrowding and anger and rudeness and attitude every time they want to go somewhere. GRRRRRRRR. Now, I take Skytrain and walk from station as long as it's within half an hour or so. Buses are too crowded and rarely show up when app or Translink say they will, it's just frustrating and easier to walk. With these changes to zoning policy (ie build wtf you want wherever you want within 800 meters of any train station 😵🤬😠) im wondering if Translink realizes exactly how busy trains will be getting?? I mean for years I've had to backtrack from Stadium/Granville/Burrard to Waterfront so I can get an actual seat, what's it gonna be like when all this housing happens right next to EVERY station?
I have been bypassed on 147 bus in South Burnaby even at 920pm at night leaving from Metrotown bus loop to Edmonds Station ! Last time was last weekend.
If there is a sin of TransLink, its that bigger investments into SkyTrain should've happened a lot sooner rather than later. Honestly, Greater Vancouver should've had 5-10 SkyTrain lines by now that covered all the busiest bus routes in TransLink and connected places not currently connected like UBC, Stanley Parks, Lonsdale Quay, etc.
There is a real disconnect between the reality of a transit system which has never functioned on all four cyliders and the COV plan to approve higher density zoning around the skytrain stations. City Council clearly don't take the bus to work. Or anywhere. Ever.
I mean the plans make sense if you don't let the NIMBYs along West Point Grey, Arbutus, Dunbar, and Kerrisdale unchecked. Broadway, Arbutus Greenway, and 41 should all be trains. The problem persists because there are wealthy forces hampering parts of the overall plan.
I have lived in so many cities and Vancouver has the worst urban infrastructure. Also, bus drivers literally intentionnally not stop for you. It happened to me twice.
After living in L.A for few months, vancouver feels like they're living in the future. BUT! that does not mean it's perfect, there's always room for improvements to public transit infrastructure and services. Thank you to all those who work and operate them.
The 321 has been a pain in the BUS for 35 years. I use to live in White Rock I would take the 351 (Good Bus) to get into Vancouver An spend more time because the 321 was late or spent tooo long to get to the SkyTrain:( BC transit has never done anything to Address the issue of the Not efficient Route of the 321 for 35 years !SkyTrain is good alway on time you need to get there ! If you live more than walking distance from it ! I do now moved to central location with transit in mind !
A month or two ago, my mom was on a 99 bus on a weekday to her dentist appointment. For some odd reason, the bus driver took a short break at each stop, and in one of these breaks he fed the birds. My mom got very frustrated that she walked up and questioned the driver, telling him that she needs to be on time for her appointment. Then the driver started to drive again.
Please upgrade the westcoast express so it can be more utilized. Maybe replace it with a skytrain system on the same route if there’s enough room to expand. Build multi use communities along the route from Vancouver and expand into Abbotsford or Chilliwack.
I mean they’ll be extending skytrain to Port Coquitlam station, but full on extension of Skytrain to Abbotsford or Chiliwack would be almost at least 2 hour trips if not an express train. Best way would be if they run WCE up to a Skytrain/WCE interchange and run all day service from there. Also, Abbotsford didn’t join Translink so it would be a bit harder to expand and coordinate services
The #7 Nanaimo/Dunbar needs to be on this list. It NEVER comes on time. I sometimes find myself waiting almost an hour for a bus that's "supposed" to come ever 15~20 minutes. And when it does arrive I usually see 3 of them arriving back to back in short succession with the first one full and the other two practically empty. What I think is happening is that these buses are getting stuck downtown during traffic congestion, and when they finally get out, 2 or 3 of the buses have ended up getting bunched together. What they need to do is cut this route in half, a Nanaimo route, and a Dunbar route both terminating downtown. Seriously, no one needs to get from Nanaimo to Dunbar in one continuous route while taking an extended detour downtown. There are more efficient ways to get from Nanaimo street to Dunbar. It's probably one of the longest bus routes in the city.
The 395 is ridiculous and is never on time. The times it is supposed to come make no sense. I’ve complained over 100 times myself and nothing gets done. They just don’t care about their customers. This 364 stops running at 720pm on weekends? 501 only goes once an hour after 9pm on Saturday. The drivers just don’t stop sometimes and are apparently allowed to take longer breaks off they get back early and can just cancel a trip if they get back late. So why would they ever be on time? It’s more beneficial for their overpaid asses to be late or early. Makes zero sense. It’s atrocious how bad they are.
The best way to survive living in Vancouver is with a bike and a good rain jacket (and rain pants and shoe covers). Surprisingly few people actually use bikes to commute in Vancouver. Many people have bikes. Many people talk about bikes and bike lanes. But few people actually use them to go to and from work on a daily basis.
Transit in Vancouver is a COMPLETE JOKE!! Istanbul is one of the rowdiest city, but their transit system is way more reliable, trusted and more frequent... You hardly wait 4 minutes for bus...They constantly operate and run... Here I often wait some times 45 minutes for the bus...Its such a shame!
Planners should have prioritized building Skytrain all the way to UBC, back in 1999 when the rest of the Millennium Line was done. The 99 is basically full from Broadway Station to UBC, almost every time. Aside from the 99, all the "rapid" east-west routes through Vancouver (25, 49, 100, etc.) are obscenely slow. Yet compared to North Vancouver and other suburbs, Vancouver residents are pampered. Try being in North Van and knowing there's a 75% chance your bust to Lonsdale Quay is going to be late and miss the Seabus connection? Try experiencing a southbound Ironworkers' delay and watching buses uselessly pile up along east Keith Road, realizing it might be faster to walk to Phibbs exchange than buses or cars can move. (Adding buses only works if they can actually move.) The 231 is a goddamned joke, going from Lonsdale Quay to the auto-mall (where thee city stupidly allowed a private high school to be built, and wants to build housing - it's industrial land!). Translink should make a bus route that goes along Esplanade, to 2nd/1st/Welch, and the back way to Park Royal. It's a long walk to Marine drive from that road, but busy with residents and workers (and 2 Squamish Nation reserves), yet they force all bus traffic to Marine and try to make it "rapid" down a very clogged street, then improvise this sad little 231 bus for the auto mall alone.
The province is currently spending a billion dollars on widening hwy 1 through the fraser valley meanwhile translink hasn't been given enough to keep up with demand. If the province really cared buses would get signal priority so they don't have to get stopped at red lights, that way they can keep better schedules and run more frequently. Also they would extend skytrain to UBC.
The bus 99 is one of the best buses in the city. It is fast, efficient, and frequent. There are many worse buses in the city that didn't arrive on time at all, either 5 minutes earlier or with a 20-minute delay. It is impossible to be on time for important appointments. Maybe instead of complaining about being sardines, people should try to avoid crowding onto one bus when the next one is coming in 2 minutes?
it's down 6 1/2 % because that 6 1/2 % take their car now. for every complaint, there are 50 complaints that aren't made because people don't think it will accomplish anything.
We need all door boarding on every bus route, yesterday! It would speed buses up and improve reliability a lot, especially on the busiest routes, and it's FREE for TransLink! They already do it on the 99 and Rapidbuses, why not every bus? What is materially different about the other buses that makes an obvious improvement viable on some routes but not others?
As someone who rides the R4, 49 and 99 very often, I don't see what the complaint is. The R4, especially, has frequent buses during busy hours and sometimes has 2 buses arriving at a station at once.
@@aavvcc they have always wanted to replace it. It's why the drifting barge/ tanker was a huge issue the other year. Bridge is done for had it continued towards it
I love CBC, complaints per million trips is such a better stat to be looking at. Even though my stay in Surrey was brief, i can say waiting for 321 was baaad even 3 years ago. Cant imagine what’s happening now after influx of students after covid
If only they just build more buses and implement them, overcrowding would’ve been decreased. If money is an issue, then find a way to prevent people from jumping fairs. I’ve lost count on how many times people did this. Just imagine how much they’re losing every day just by letting this be an issue. They can’t stop every one of them but they should consider implementing something to slow this down. As well as adjusting the higher up’s pay a tad bit.
It's a small percentage that you can actually recover, and fares are only one part of transit funding - there's no chance it would have enough of an impact, you might get a handful of more buses even if you were very successful
One other thing: Cities like Hamburg have electronic signs at bus stops which allow passengers to know (with precision) when the next bus is arriving, so they do not have to stand there like dummies not knowing if its late or if they just missed it. Why can't Metro Vancouver do this too?
335 is really bad with crowding at either end of the route, not so much the middle. But especially at Newton Exchange, it’s like people have completely forgotten how to line up. It’s a mad dash to the doors and the people who have been patiently waiting in the line are cheated out of seats by queue jumpers. We really need to start shaming people without basic etiquette.
Yeah no, it’s expensive enough to try to implement the False Creek & Arbutus Streetcar being $1B, a new automated technology for street running transit with many factors is dangerous, especially how some Metro Vancouver residents drive
Honorable mention to the 19 bus. Every time I take it every blue moon it's super slow. It's not usually the bus driver's fault tho. You got people constantly getting in with scooters and old people fighting for the front seats. Just take the train instead
The roads are narrow and always busy, and Translink is running a deficit despite high ridership. Vancouver needs to invest heavily in infrastructure and housing.
I'm surprised the 20 or the 3 aren't on here! Also 1 in 16,000 across the whole user doesn't really account for the complaints for the specified routes listed. The expansion also isn't accounting for, or inline with immigration numbers. If immigration is outpacing infrastructure it's going to be a case of chasing but never being able to catch up.
Double deckers operated from the Richmond depot ONLY. POCO and Hamilton are getting renovated so they could get double deckers. On the other hand, White Rock refuses to trim its tree branches thus not letting double deckers in their communities. Also, when the 321 was using articulated buses the city of white rock complained resulting in going back to using 40 ft buses
Scott Road is insane: the drivers would be ahead of schedule and blow the stop, then 3 minutes later people woulld come down by the A. Fraser expecting the bus in five minutes. I'd have to tell them the bus was GONE. And back then in 2004 it was only ever HOUR.
Aksay engages in a false equivalency when he reports D Agar "is worried about moving buses from one busy region to another ." Akshay ignores Surrey and Vancouver have comparable populations sizes but their is huge gap in Tranlink service devilry. Vancouver has 3 Sky Trian lines with fourth on a way to Surrey's 4 Skytrian stations but according to the CBC, Vancouver is the victim. Surrey's residences on forced into their car so their gas taxes can subsidize everyone else's transit - doesn't sound fair or environmentally sound. This part of the story shows CBC Vancouver bias against Surrey and Fraser Valley. Surrey has a large South Asian Punjabi Population and CBC does everything in their power to silence them. Some really problems iwith producers and editors at the CBC.
Having more than a few standees on a bus also makes station stops absurdly long. A train stop is usually no more than 20 seconds, compared to 90 seconds and more on a city bus. BRT tends to make travel worse than before, because the faster trips encourages more ridership, and thus more over-crowding. Line G in the San Fernando Valley is a great example of the BRT Scam in action.
Why no one is talking about unprecedented increase in population as a reason for over crowding of transit system. Did immigration minister think of burden on housing healthcare transit before allowing millions new ppl
The reason that TransLink is running out of cash is their disastrous decision to build and expand SkyTrain, an obsolete proprietary system that costs three times as much as a modern tram system. Billions (with a B) have been squandered on a system that no other country wants. The prime example is Surrey, where an affordable system was nixed by politicians and SkyTrain is being implemented. The hidden costs, other than the couple of billion in construction overruns, are the control systems, and a new maintenance depot. Add another B. Upgrading the old Vancouver SkyTrain infrastructure will add another B. Transit's planning has been a disaster.
The said affordable system isn't as future proof as SkyTrain. Surrey will soon grow vertically, and the only real answer is a train system before it becomes too overdeveloped to put in place.
Notice that from governments, there's no promises for operational costs - they're more than happy to fund new shiny things... but once it's built you can go pump sand.
the 403 in richmond is always soo so so fucking full, they need more busses at peak times, once every 30 mins is unacceptable for Richmond's main bus route even if its late out
I always compare this transit system to the one in New York (mainly for the subway) 😂 it makes me wonder why their funding is much higher compared to here
Regarding funding, it's absurd when people think transit turning a profit or even breaking even is essential. Whilst this would obviously be preferred, nobody expects our roads to directly make money, let alone turn a profit, so expecting that of transit is silly. That being said, it's even more ridiculous on the government side of things how many transit stations, (Skytrain and bus,) are just single use islands with nothing else on them. Instead of raising rider costs beyond belief, raise the revenue through no-brainer sources like effective land use! There's so much land in the system and so little of it is being used to make money. EVERY Skytrain station and EVERY parking lot bus station should have multi-use buildings above them. Every single one should have AT LEAST rental housing above them, and ideally some businesses at street level. Not only would this build in ridership, but it would be a continuous source of revenue for the system. The most absurd cases are places like Broadway-City Hall. How the heck did it get approved to build such a tiny and wasteful station entrance at one of the city's busiest intersections like we have?! Small station AND no business or housing on it? Horrendous planning.
No it wouldn’t, a Surrey LRT wouldn’t be faster especially when it faced with being the mode of transit connecting to Langley. Drivers already hate having their lanes taken away for transit, if TransLink had more money there’d be a skytrain to Guildford, Newton, and White rock by now. It was even out in a study that it wouldn’t even have much of a difference with capacity and travel times
Skytrain is too expensive to build everywhere. It's been shown that taking away lanes of traffic does not increase congestion. In fact these roads were in most cases originally created for LRT.@@TheRandCrews
@@stpat7614 I never said anything about increase of congestion for taking lanes away, Vancouver is a car centric city, many drivers would be up and arms for any lanes used for transit. It is questionable on how people would react to the BRT plans of TransLink for Surrey, North Vancouver. Skytrain works and is expensive due to having its own dedicated right of ways. They’re already building a new maintenance yard for skytrain expansions, having an LRT would be need a new yard, transit signal priority lights, and an increase operating costs with drivers compared to automated. As much as I’d want to see a Newton to Guildford LRT, it’s infeasible to the constraints Translink has with funding. Other LRT systems in Canada are mix of street running, dedicated right of ways, and freight ROW, Finch & Eglinton LRT would be the basis if they want to follow with that approach, which yet has been in service.
@@stpat7614 it will only get more expensive as areas develop. Mass transit should be pro-active. Meaning the built stations influence where urban area grows. Playing catch up to urban sprawl is a never ending game of losing.
Lol, you guys think Surrey buses are full?! Try taking transit in Brampton, there are times during the day EVERYDAY, where 4 buses packed like sardines will pass before you get a chance to even hope to get on a bus, on all different routes. Even the very last bus on the route will be full like sardines and people have to Uber home.
The worst part is that so many ppl dont call and complain so they dont have the true numbers the 335 the 320 ars disgusting when it comes to operator behavior...buses not stopping ignoring ppl being harassed even though they know
Jennifer Catalano was the district manager at Southland Canada 7-Eleven stores when I had a dispute with the authorities. I once saw a driver on the phone who did not pick up the passenger at the bus stop on 96 Ave and King George Blvd in Surrey near Petro Canada Gas station. That was the night bus and the next bus was gonna arrive after 1 hour. Long ago when I was living in Vancouver and traveled to Surrey for some reason, I saw at the leave time a driver was gossiping with another driver at the Scott Road Skytrain Station. I kept looking at the driver to get on the bus as the bus door was closed. When he did not get on his seat, I opened the door with my full force and got into the bus. The driver was not happy. hey, it was time to go and follow the timetable. What annoyed me was he was gossiping.
#20 is the worst. Easy fix! Have a #20 turn down downtown, end at Commercial & Broadway & go back downtown. Have another bus start at Commercial & Broadway and go up Victoria to Marine drive and loop back down to Commercial & Broadway. Instead you have the 20 inch its way around downtown core, inch its way down East Hastings and then crawl up Commercial. PS: Wash them too!
I would like to appreciate all bus drivers in Great Vancouver! Thank you guys, you are frontliners and you do your best! ☺
I’m a very regular #25 user and I’m not surprised it made the top 3 most complained routes in the entire system. It one of the major routes to and from UBC that doesn’t use the articulated buses and doesn’t have the service frequency like the 49. You cant even get on a bus in the morning if you live close to campus and you also can’t leave campus if you don’t get at the bus loop. If this keeps up, people are gonna start using their own private vehicles and make congestion even worse than it is right now.
Same.. I’ve been lucky to get on from Blenheim to go to ubc and have always felt bad for the folks near camosun. Even at Blenheim the small buses were full half the time. At least they have 2 buses per 20 minutes now but still wish they had more. Like why not just 1 bus per 7 minutes like the rest of the ubc buses? Also 1 bus per 40 minutes at not even that late into the evening is pretty ridiculous. On top of that we got the king Ed construction which does not help at all
King Edward doesn't use large bus . Pavement limitations. narrow 1 lane per direction. No heavy vehicles is allowed. Aside Garbage trucks for local pickups.
Larger Bus requires more turning radius with Parked Cars stopped ahead. ONLY experienced commercial driver can explain this.
Nova Buses 8.5 Feet wide.
New Flyer 9.5 Feets wide
Double Deckers 10 Feets wide.
Typical Vancouver Road per lane 9.25 Feet Wide.
9.5 Feet per lane Knight Street Oak
Street Grandville.
10.5 Feet per lane Standard major Road Burnaby
12.5 - 15 Feet Wide Per lanes on Highway 1 and Any major highway above 90Km/h. Across Canada.
Residential Street Vancouver 25 - 30 Feet wide.
@@raymond289 King Edward is getting articulated buses effective April 2024, from internal rumours.
There is no excuse for this. At one point the 28 used articulated buses during the pandemic, and if the 28 can navigate the Cascade Heights area, then the 25 has no excuse.
I used to take public transportation from 2001 to 2009, even using that complained 99 B-line on a daily basis. From this report I gather that things haven't improved much from those days.
it's always been full as it's the B line to UBC. Full of students, all the time. no surprise.
Well I mean they're literally currently building a subway line to solve the issues with the 99b
@@AmokCanuck lol yeah idk about that. I’m betting the next complaint will be that there aren’t enough trains on the Millennium Line extension once it opens
@@justinm.1 TransLink has just started receiving their new mark 5 cars, they'll be fine for capacity. If there's any complaints against the Broadway extension it's that they aren't sending it all the way to UBC, but the thing is most trips on the 99B from commercial Broadway are stopping at the Broadway corridor.
The 99 B line , in a halfway point argument, is not as bad as before the pandemic, especially with the existence of R4 now. It used to be way worse. It had 57000 riders before the pandemic, now it’s only 37,000.
Vancouver has no idea how lucky it is. Many American systems are in a death spiral right now. They would kill for these lines.
Exactly even Toronto has a long way to catching up
True, but as a community we should compare translink to a better system to keep improving.
Can confirm, after living in Los Angeles, it's actually frustrating how screwed you are if you don't own a car.
Good for Americans not for us. We need improved system.
Stop paying out bonuses to executives!!!! Ridiculous that even when complaints are high and staff are striking they still line their pockets. Why is bus #20 not on this list. It is down right dangerous riding that bus and always over crowded.
Spend more money on transit instead of giving electric vehicle buyers incentives.
50k to replace the battery tho idk
Electric buses bud.
But we do have an electric fire truck😮
@@peters9401 Even that is a travesty, they should be expanding the trolleybus network. Buses already have fixed routes. They don't need to have big batteries on them. The extra inefficiency is going to be very expensive long-term
@@DevynCairns I don’t care as long as they don’t burn gas.
Looking for “sustainable revenue” for trans link services? Tell me, what kind of sustainable revenue do highways provide? And don’t say gas taxes because those don’t even cover half.
Thank you for saying this - roads absolutely do not pay for themselves directly, so why should transit be expected to? The benefit has to be measured in impact to our economy, not just in direct dollars in, dollars out
@@DevynCairns
But roads are necessary for the transport of goods and the people involved directly and indirectly. Public transit is largely optional.
@@shauncameron8390 not everyone can drive, not everyone can afford (or should spend money on) a car, not everyone has a car available for their use at any moment they need it. I would say it's quite necessary
99 B-Line will replace to Millennium Line in about two years later from Broadway station to Arbutus, so just wait!
R5 eastbound in holidays evening (12 min each) is so crowded.
Surrey…horrible and stressful. 😮💨😮💨
Especially R1, 321 and many routes covers Guilford and Newton area.
(319 has so long waiting line in Scott Road station now but going to change in January. )
410 and 301 goes HWY 91 can’t run on time if they have heavy traffic.
Gosh, yessss, finally a reportage about my everyday struggle with buses here in Vancouver, it is so bad, and Translink doesn’t seem to care. Unfortunately, it only gets worse during winter when you have to wait for a long time exposed to these cold temperatures sometimes for more than 20-30 minutes
Work more and buy a car
@@grahambrown4202 ah yes, add to the congestion on the road, that'll make everyone happier
I would like to add to this list of buses, the route no. 210 which originates between Vancouver and ends in Lynn Valley , North Vancouver. The frequency is worse in the evenings . Thank you for listening
I used to jump on this bus and it turned out to be the Express to the N. Van. exchange. The driver was a turd. He deliberately not let people off. I thought it' was an honest mistake. Then I made the same error a year later. Tour time.
@@HeronPoint2021 rekt!
True, bus 321 always come late. There is one time the bus came almost 1 hr late. And bus driver still have a nerve to be rude to passengers if someone complained.
The translink should do something about that, the bus always full and come late. I think they should add more busses. It's not fun to wait especially during the winter time.
They have to use the money Broadway, SFU gondola project and Expo line extension.
They are going to buy EV busses in next few years, but not for Surrey.
@@lubana60 Right on, the most routes have unrealistic schedule.
The 23 bus is the absolute worst route I've ever experienced. I'm not surprised at all that it's top of the list.
The 321 in Surrey would have been alleviated IF the ORIGINAL plan to go straight south was done. Instead the link was changed to go east, through light industrial and residential areas.
THIS is why people are BUYING cars instead of using buses.
We're facing climate change and massive increases in vehicle pollution instead.
Who pushed the east extension? Business? Property developers? Obviously some group/s with money and influence.
Doug McCallum. 🤦🏻
It's a miracle the #3 is not on this list. It's absolutely ridiculous how late and full that bus gets.
This is straight up unacceptable, especially for a region like Metro Vancouver. Stop downplaying transit, and work on fixing problems like this so people won’t have a reason to drive instead…
Dedicated bus lanes and enforcement now.
What's crazy is that transit fares don't come close to covering transit service. But if you make it too expensive, fewer people will ride.
What's even crazier is that people driving private cars are subsidized even more!
lol I've been watching your videos @@nicthedoor
Not really. The real problem is that public transit is by and large unreliable, especially if you live far away from the Downtown core.
Akshay, chill out with the hands, my man.
😂
He about to take off
I used public transit for many years and it's always been a problem, not really a surprise to me that it has gotten worse. This was why 5 years ago I decided to move and walk to work then Covid happened and luckily we started working from home. Now that everyone seem to want people to come back to the workplaces to work (I don't know why when it is not really very efficient as we have learned from the few years of working from home), I guess this problem has cropped up again and this time it's gotten much worse as the population has gone bigger. Problem with Canada is that it is very reactive rather than proactive, it is why problems with public transportation, rent/housing crisis, etc. comes up when it is already worse.
After the threatened transit strike four years ago, I bought a car and said: "Take this bus and SHOVE IT, I ain't riding it no more!"
to solve this problem we need to make transLink managers use the bus
Whereas in Japan and Korea, they go with the subway/train as the primary mode of transportation, with buses being supplementary.
Many of buses are not really full enough. The problem are inconsiderate, idiot passengers who don't wanna move to the back of the bus.
UGH!
Great transition, of customer statement from 4:04 - 4:07 , with the sound from 4:08 - 4:09 (parallels sound noted by the passenger and bus customer).
321 is horrible. Even some bus drivers are so rude. I am also using R1 bus. It’s a same. Bus drivers should be needed some training, how to behave with passengers. Other hands, bus drivers have a lot of pressure due to over crowd. Trans link must fix this issues.
One time I travelled with my 4 years daughter. The bus was full even there is no space. All the front sits are occupied by seniors and children. R1 bus driver allowed the stroller to get in the bus and all the old passengers has standing in the bus. If the bus was full and no space, bus driver should not allowed anybody. R1 bus driver made risk for senior citizens in transit. It’s totally unsafe.
#translink
These seats are for seniors first and wheelchair and mobility issues. Strollers are told to fold the stroller or wait for the next bus.
I feel Surrey bus drivers( The bus represents with S mark) runs so fast and aggressive.
I liked the introduction of the B-Line. Very funny.
I've been taking transit here since 1989.
Oh it was nice back then. I could bus from Broadway Station to UBC on the 99 and be there in 25 minutes 🤯!! Buses stopped to pick you up, they ran later.....it's like the more we pay the less we get. I really REALLY want government officials or whoever's on the funding for this to have to take transit for every trip they have to make for at least a month. Preferably three. Or six. Then maybe they'd realize what an issue it is.....when they have to deal with overcrowding and anger and rudeness and attitude every time they want to go somewhere.
GRRRRRRRR.
Now, I take Skytrain and walk from station as long as it's within half an hour or so. Buses are too crowded and rarely show up when app or Translink say they will, it's just frustrating and easier to walk.
With these changes to zoning policy (ie build wtf you want wherever you want within 800 meters of any train station 😵🤬😠) im wondering if Translink realizes exactly how busy trains will be getting?? I mean for years I've had to backtrack from Stadium/Granville/Burrard to Waterfront so I can get an actual seat, what's it gonna be like when all this housing happens right next to EVERY station?
Sounds like you are old enough to own a car
Wait for two years. It will change soon.
I have been bypassed on 147 bus in South Burnaby even at 920pm at night leaving from Metrotown bus loop to Edmonds Station ! Last time was last weekend.
If there is a sin of TransLink, its that bigger investments into SkyTrain should've happened a lot sooner rather than later. Honestly, Greater Vancouver should've had 5-10 SkyTrain lines by now that covered all the busiest bus routes in TransLink and connected places not currently connected like UBC, Stanley Parks, Lonsdale Quay, etc.
There is a real disconnect between the reality of a transit system which has never functioned on all four cyliders and the COV plan to approve higher density zoning around the skytrain stations. City Council clearly don't take the bus to work. Or anywhere. Ever.
I mean the plans make sense if you don't let the NIMBYs along West Point Grey, Arbutus, Dunbar, and Kerrisdale unchecked. Broadway, Arbutus Greenway, and 41 should all be trains.
The problem persists because there are wealthy forces hampering parts of the overall plan.
04:08 That noise is egregious
I have lived in so many cities and Vancouver has the worst urban infrastructure. Also, bus drivers literally intentionnally not stop for you. It happened to me twice.
I assume those were outside North America.
@nicthedoor I've lived both NA and out of NA. I've lived in Montréal, Québec city, Ottawa (too young to remember this city tho), Toronto and New York
If bus is full and no one get off, they just skip the stop.
@@sergeiokatieff1060sometimes that’s not the case. They still pass by. I saw it happens a few times
After living in L.A for few months, vancouver feels like they're living in the future. BUT! that does not mean it's perfect, there's always room for improvements to public transit infrastructure and services. Thank you to all those who work and operate them.
The 321 has been a pain in the BUS for 35 years.
I use to live in White Rock
I would take the 351 (Good Bus) to get into Vancouver An spend more time because the 321 was late or spent tooo long to get to the SkyTrain:( BC transit has never done anything to Address the issue of the
Not efficient Route of the 321 for 35 years !SkyTrain is good alway on time you need to get there ! If you live more than walking distance from it ! I do now moved to central location with transit in mind !
430,000 immigrants in the last 3 months. What do you expect...
The bus smells like curry thanks to you know who
No kidding and millions of them moving here are what's causing the long lines. "What could be causing this??" Omg look in a mirror. 🙄
A month or two ago, my mom was on a 99 bus on a weekday to her dentist appointment. For some odd reason, the bus driver took a short break at each stop, and in one of these breaks he fed the birds. My mom got very frustrated that she walked up and questioned the driver, telling him that she needs to be on time for her appointment. Then the driver started to drive again.
Please upgrade the westcoast express so it can be more utilized. Maybe replace it with a skytrain system on the same route if there’s enough room to expand. Build multi use communities along the route from Vancouver and expand into Abbotsford or Chilliwack.
I mean they’ll be extending skytrain to Port Coquitlam station, but full on extension of Skytrain to Abbotsford or Chiliwack would be almost at least 2 hour trips if not an express train. Best way would be if they run WCE up to a Skytrain/WCE interchange and run all day service from there.
Also, Abbotsford didn’t join Translink so it would be a bit harder to expand and coordinate services
The #7 Nanaimo/Dunbar needs to be on this list. It NEVER comes on time. I sometimes find myself waiting almost an hour for a bus that's "supposed" to come ever 15~20 minutes. And when it does arrive I usually see 3 of them arriving back to back in short succession with the first one full and the other two practically empty.
What I think is happening is that these buses are getting stuck downtown during traffic congestion, and when they finally get out, 2 or 3 of the buses have ended up getting bunched together. What they need to do is cut this route in half, a Nanaimo route, and a Dunbar route both terminating downtown. Seriously, no one needs to get from Nanaimo to Dunbar in one continuous route while taking an extended detour downtown. There are more efficient ways to get from Nanaimo street to Dunbar. It's probably one of the longest bus routes in the city.
The 395 is ridiculous and is never on time. The times it is supposed to come make no sense. I’ve complained over 100 times myself and nothing gets done. They just don’t care about their customers. This 364 stops running at 720pm on weekends? 501 only goes once an hour after 9pm on Saturday. The drivers just don’t stop sometimes and are apparently allowed to take longer breaks off they get back early and can just cancel a trip if they get back late. So why would they ever be on time? It’s more beneficial for their overpaid asses to be late or early. Makes zero sense. It’s atrocious how bad they are.
The best way to survive living in Vancouver is with a bike and a good rain jacket (and rain pants and shoe covers). Surprisingly few people actually use bikes to commute in Vancouver. Many people have bikes. Many people talk about bikes and bike lanes. But few people actually use them to go to and from work on a daily basis.
Public transport in Vancouver is a joke. And they want us to leave our cars at home 😂😂😂😂😂😂
Transit in Vancouver is a COMPLETE JOKE!!
Istanbul is one of the rowdiest city, but their transit system is way more reliable, trusted and more frequent... You hardly wait 4 minutes for bus...They constantly operate and run... Here I often wait some times 45 minutes for the bus...Its such a shame!
Istanbul is also richer and bigger than Vancouver, they have more money to spend
Planners should have prioritized building Skytrain all the way to UBC, back in 1999 when the rest of the Millennium Line was done. The 99 is basically full from Broadway Station to UBC, almost every time. Aside from the 99, all the "rapid" east-west routes through Vancouver (25, 49, 100, etc.) are obscenely slow.
Yet compared to North Vancouver and other suburbs, Vancouver residents are pampered.
Try being in North Van and knowing there's a 75% chance your bust to Lonsdale Quay is going to be late and miss the Seabus connection? Try experiencing a southbound Ironworkers' delay and watching buses uselessly pile up along east Keith Road, realizing it might be faster to walk to Phibbs exchange than buses or cars can move. (Adding buses only works if they can actually move.)
The 231 is a goddamned joke, going from Lonsdale Quay to the auto-mall (where thee city stupidly allowed a private high school to be built, and wants to build housing - it's industrial land!). Translink should make a bus route that goes along Esplanade, to 2nd/1st/Welch, and the back way to Park Royal. It's a long walk to Marine drive from that road, but busy with residents and workers (and 2 Squamish Nation reserves), yet they force all bus traffic to Marine and try to make it "rapid" down a very clogged street, then improvise this sad little 231 bus for the auto mall alone.
The province is currently spending a billion dollars on widening hwy 1 through the fraser valley meanwhile translink hasn't been given enough to keep up with demand. If the province really cared buses would get signal priority so they don't have to get stopped at red lights, that way they can keep better schedules and run more frequently. Also they would extend skytrain to UBC.
The bus 99 is one of the best buses in the city. It is fast, efficient, and frequent. There are many worse buses in the city that didn't arrive on time at all, either 5 minutes earlier or with a 20-minute delay. It is impossible to be on time for important appointments. Maybe instead of complaining about being sardines, people should try to avoid crowding onto one bus when the next one is coming in 2 minutes?
it's down 6 1/2 % because that 6 1/2 % take their car now. for every complaint, there are 50 complaints that aren't made because people don't think it will accomplish anything.
We need all door boarding on every bus route, yesterday! It would speed buses up and improve reliability a lot, especially on the busiest routes, and it's FREE for TransLink! They already do it on the 99 and Rapidbuses, why not every bus? What is materially different about the other buses that makes an obvious improvement viable on some routes but not others?
As a former shuttle bus driver, i cannot stop laughing at the fact people complain about the 23 that much lol
As someone who rides the R4, 49 and 99 very often, I don't see what the complaint is. The R4, especially, has frequent buses during busy hours and sometimes has 2 buses arriving at a station at once.
I sent them an email asking why the double decker buses weren't being used on the 257 and was told that they are too heavy for the Lions Gate bridge
Sounds like a weird excuse. Does that mean that potentially the LGB is not structurally sound?
@@aavvcc they have always wanted to replace it. It's why the drifting barge/ tanker was a huge issue the other year. Bridge is done for had it continued towards it
I love CBC, complaints per million trips is such a better stat to be looking at. Even though my stay in Surrey was brief, i can say waiting for 321 was baaad even 3 years ago. Cant imagine what’s happening now after influx of students after covid
If only they just build more buses and implement them, overcrowding would’ve been decreased.
If money is an issue, then find a way to prevent people from jumping fairs. I’ve lost count on how many times people did this. Just imagine how much they’re losing every day just by letting this be an issue. They can’t stop every one of them but they should consider implementing something to slow this down. As well as adjusting the higher up’s pay a tad bit.
It's a small percentage that you can actually recover, and fares are only one part of transit funding - there's no chance it would have enough of an impact, you might get a handful of more buses even if you were very successful
One other thing:
Cities like Hamburg have electronic signs at bus stops which allow passengers to know (with precision) when the next bus is arriving, so they do not have to stand there like dummies not knowing if its late or if they just missed it. Why can't Metro Vancouver do this too?
Increasing immigration and not expanding infrastructure will solve this problem trust me
335 is really bad with crowding at either end of the route, not so much the middle. But especially at Newton Exchange, it’s like people have completely forgotten how to line up. It’s a mad dash to the doors and the people who have been patiently waiting in the line are cheated out of seats by queue jumpers. We really need to start shaming people without basic etiquette.
Wow, that guy is like a whistleblower. Time for driverless trams.
Yeah no, it’s expensive enough to try to implement the False Creek & Arbutus Streetcar being $1B, a new automated technology for street running transit with many factors is dangerous, especially how some Metro Vancouver residents drive
I'm surprised bus no. 17 is not on the top 10 list. It's a miracle if it arrives on time any day. Such a frustrating route.
Honorable mention to the 19 bus. Every time I take it every blue moon it's super slow. It's not usually the bus driver's fault tho. You got people constantly getting in with scooters and old people fighting for the front seats. Just take the train instead
seniors fighting over seats is so true lol
The roads are narrow and always busy, and Translink is running a deficit despite high ridership. Vancouver needs to invest heavily in infrastructure and housing.
This is why I'm glad I live in a small municipality and I'm getting a driver's license.
I'm surprised the 20 or the 3 aren't on here! Also 1 in 16,000 across the whole user doesn't really account for the complaints for the specified routes listed.
The expansion also isn't accounting for, or inline with immigration numbers. If immigration is outpacing infrastructure it's going to be a case of chasing but never being able to catch up.
or the Number 10 Hastings drug run??? What??
why dont they have double deck buses like richmond?
Double deckers operated from the Richmond depot ONLY. POCO and Hamilton are getting renovated so they could get double deckers. On the other hand, White Rock refuses to trim its tree branches thus not letting double deckers in their communities. Also, when the 321 was using articulated buses the city of white rock complained resulting in going back to using 40 ft buses
They don't work on some routes, as theyll hit overhead wires and lights... But double length buses should work om those routes instead!
It has less doors, than an articulated bus so unloading and boarding times would take too long
Translink can start by enforcing passengers to pay fares, and fine HEAVILY on people who gets caught skipping tickets.
Scott Road is insane: the drivers would be ahead of schedule and blow the stop, then 3 minutes later people woulld come down by the A. Fraser expecting the bus in five minutes. I'd have to tell them the bus was GONE. And back then in 2004 it was only ever HOUR.
Of course there is overcrowding with the record high immigration. Blame government policy, not Translink.
There’s actually been more ridership for the buses and skytrain pre-pandemic so not really.
@@TheRandCrews what is your source? I want to see the numbers
Bus routes in St. John's are terrible, too. Even considering it's a smaller city compared to Vancouver.
160 often can’t run on time and be cancelled.
Aksay engages in a false equivalency when he reports D Agar "is worried about moving buses from one busy region to another ." Akshay ignores Surrey and Vancouver have comparable populations sizes but their is huge gap in Tranlink service devilry. Vancouver has 3 Sky Trian lines with fourth on a way to Surrey's 4 Skytrian stations but according to the CBC, Vancouver is the victim. Surrey's residences on forced into their car so their gas taxes can subsidize everyone else's transit - doesn't sound fair or environmentally sound. This part of the story shows CBC Vancouver bias against Surrey and Fraser Valley. Surrey has a large South Asian Punjabi Population and CBC does everything in their power to silence them. Some really problems iwith producers and editors at the CBC.
The 503 in Surrey is insane
Having more than a few standees on a bus also makes station stops absurdly long. A train stop is usually no more than 20 seconds, compared to 90 seconds and more on a city bus. BRT tends to make travel worse than before, because the faster trips encourages more ridership, and thus more over-crowding. Line G in the San Fernando Valley is a great example of the BRT Scam in action.
BRT should only be built where trams physically cannot
Why no one is talking about unprecedented increase in population as a reason for over crowding of transit system. Did immigration minister think of burden on housing healthcare transit before allowing millions new ppl
Came here to complain
The reason that TransLink is running out of cash is their disastrous decision to build and expand SkyTrain, an obsolete proprietary system that costs three times as much as a modern tram system. Billions (with a B) have been squandered on a system that no other country wants. The prime example is Surrey, where an affordable system was nixed by politicians and SkyTrain is being implemented. The hidden costs, other than the couple of billion in construction overruns, are the control systems, and a new maintenance depot. Add another B. Upgrading the old Vancouver SkyTrain infrastructure will add another B. Transit's planning has been a disaster.
The said affordable system isn't as future proof as SkyTrain. Surrey will soon grow vertically, and the only real answer is a train system before it becomes too overdeveloped to put in place.
the bus drives past when its full
i like how bus 20 hasn't been mentioned yet
Are you in Canada or India ?
That's a really nice suit the CEO is wearing.
Notice that from governments, there's no promises for operational costs - they're more than happy to fund new shiny things... but once it's built you can go pump sand.
I wish the government would just give them more funding, doubling of frequencies would be such a game changer.
the 403 in richmond is always soo so so fucking full, they need more busses at peak times, once every 30 mins is unacceptable for Richmond's main bus route even if its late out
I always compare this transit system to the one in New York (mainly for the subway) 😂 it makes me wonder why their funding is much higher compared to here
New York is the business center. Toronto is the comparison. For Vancouver it's more like San Francisco
Basically any bus that runs out of Little India is a nightmare to be on 😅
People should try taking different routes.
why not the busy 745 its always full
I’m so fed up with the buses because it is not fair for people who need it
Nah, let's subsidize people who buy Teslas instead
Regarding funding, it's absurd when people think transit turning a profit or even breaking even is essential. Whilst this would obviously be preferred, nobody expects our roads to directly make money, let alone turn a profit, so expecting that of transit is silly. That being said, it's even more ridiculous on the government side of things how many transit stations, (Skytrain and bus,) are just single use islands with nothing else on them. Instead of raising rider costs beyond belief, raise the revenue through no-brainer sources like effective land use! There's so much land in the system and so little of it is being used to make money.
EVERY Skytrain station and EVERY parking lot bus station should have multi-use buildings above them. Every single one should have AT LEAST rental housing above them, and ideally some businesses at street level. Not only would this build in ridership, but it would be a continuous source of revenue for the system.
The most absurd cases are places like Broadway-City Hall. How the heck did it get approved to build such a tiny and wasteful station entrance at one of the city's busiest intersections like we have?! Small station AND no business or housing on it? Horrendous planning.
I had to turn the subtitles on.
Omg i hope Americans dont watch this reporting. It sounds like an SNL skit. Only in Canada
Thank god they started using the double busses for 25. It’s much better now 🙏
So, they cut the frequency but gave you a longer bus, and you're happy.
@@Inquisitive0Minds yeah I’ve noticed the frequency drop, used to be better when they originally switch to the double bus
It will never make sense why the system is not willing to increase service to make money from it
LRT could have solved this, but Surrey said no. Metro Vancouverites were also asked to vote to raise taxes to fund public transit, and also said no.
Doug McCallum
No it wouldn’t, a Surrey LRT wouldn’t be faster especially when it faced with being the mode of transit connecting to Langley. Drivers already hate having their lanes taken away for transit, if TransLink had more money there’d be a skytrain to Guildford, Newton, and White rock by now. It was even out in a study that it wouldn’t even have much of a difference with capacity and travel times
Skytrain is too expensive to build everywhere. It's been shown that taking away lanes of traffic does not increase congestion. In fact these roads were in most cases originally created for LRT.@@TheRandCrews
@@stpat7614 I never said anything about increase of congestion for taking lanes away, Vancouver is a car centric city, many drivers would be up and arms for any lanes used for transit. It is questionable on how people would react to the BRT plans of TransLink for Surrey, North Vancouver.
Skytrain works and is expensive due to having its own dedicated right of ways. They’re already building a new maintenance yard for skytrain expansions, having an LRT would be need a new yard, transit signal priority lights, and an increase operating costs with drivers compared to automated. As much as I’d want to see a Newton to Guildford LRT, it’s infeasible to the constraints Translink has with funding. Other LRT systems in Canada are mix of street running, dedicated right of ways, and freight ROW, Finch & Eglinton LRT would be the basis if they want to follow with that approach, which yet has been in service.
@@stpat7614 it will only get more expensive as areas develop.
Mass transit should be pro-active. Meaning the built stations influence where urban area grows.
Playing catch up to urban sprawl is a never ending game of losing.
Lol, you guys think Surrey buses are full?! Try taking transit in Brampton, there are times during the day EVERYDAY, where 4 buses packed like sardines will pass before you get a chance to even hope to get on a bus, on all different routes. Even the very last bus on the route will be full like sardines and people have to Uber home.
The worst part is that so many ppl dont call and complain so they dont have the true numbers the 335 the 320 ars disgusting when it comes to operator behavior...buses not stopping ignoring ppl being harassed even though they know
Jennifer Catalano was the district manager at Southland Canada 7-Eleven stores when I had a dispute with the authorities. I once saw a driver on the phone who did not pick up the passenger at the bus stop on 96 Ave and King George Blvd in Surrey near Petro Canada Gas station. That was the night bus and the next bus was gonna arrive after 1 hour. Long ago when I was living in Vancouver and traveled to Surrey for some reason, I saw at the leave time a driver was gossiping with another driver at the Scott Road Skytrain Station. I kept looking at the driver to get on the bus as the bus door was closed. When he did not get on his seat, I opened the door with my full force and got into the bus. The driver was not happy. hey, it was time to go and follow the timetable. What annoyed me was he was gossiping.
Surrey is a SH :)
Totally
R4 is way worse in the morning with people going to UBC, Langara, and those rich kid private schools.
#20 is the worst. Easy fix! Have a #20 turn down downtown, end at Commercial & Broadway & go back downtown.
Have another bus start at Commercial & Broadway and go up Victoria to Marine drive and loop back down to Commercial & Broadway.
Instead you have the 20 inch its way around downtown core, inch its way down East Hastings and then crawl up Commercial.
PS: Wash them too!
1:49 please speak english
Translink takes complaints ? 6% less complaints from last year is probably due to people not complaining as translink won't change.