This video was not shot by the people who are shown in the video. It was shot by me and I too was trying to calm people and mentioned them that their acts have been recorded.
great job, but still I don't like some Indian Customers, since they are greedy, self-centered, rude, and impolite. I've worked at the airport too they always asked me a free upgrade for them which won't usually happen.
The crowd behaviour is certainly being rough, but it is more expected so since Go Air has been infamous and notorious for manipulating it's operations for extorting money from passengers like inconvenient rescheduling and clubbing the different flights and changing flight routes quite often, purely for economic reason.
I'm completely with that lone and sensible lady who tried her best to stop these unruly, immature idiots from harassing an employee who was just trying to do his job. Bunch of good-for-nothing fools. As if he was the one holding the aircraft in mid air and not letting it land. In any other country, manhandling an employee like this would have resulted in these passengers being arrested. And hats off to that young man who remained professional throughout the entire ordeal.
No...you are emotional fool like that idiot old lady....it was clearly shown that the airline guy told different timings at diffrent points and he was extending timeline after every few minutes....airline charges big amount and don't even allow passengers to get late by even 5 min...but when its their fault, they give a damn to passengers
This video was not shot by the people who are shown in the video. It was shot by me and I too was trying to calm people and mentioned them that their acts have been recorded.
i salute the lady. kudos to her ..i think that lady is from a good and educated family background. we need more people like this lady.. lots of kudos to u madam.
I don't agree with u because ager kisi bande ka dusri jagah Jana ho aur ager woh fight ya train miss ho jaye kya karoge... Log bohut parishan hote hai bhai... Ye log aise hi nhi challa rahe...
My flight has been delayed so many times I won't risk my life thinking that I am late nor will I misbehave wid d stuff... Ppl r educated gawar... ground staff par chadh Kar inko Kya mil gya... this guy was so calm... I felt bad for him... evry1 ganged up on him....Kudos to that lady 😊
Exactly, if by chance the flight delay is due to some technical issue in the plane, i would be like, solve that thing first peoperly. Jaan hai to jahan hai
Dear Brother How I’m agree with you but FYI in India people using flight if it really necessary time not for simple like other place. So it’s not bad to ask him the reason and replace for their inconvenience
LOL! Seriously dude? People are gonna miss their connecting flights, their 1st AC train tickets and you think this is sensible. These guys are not even calling their supervisors or I'd say they aren't even available there. It's very irresponsible behaviour and anyone would loose their calm around such idiots.
@@travelwithdivyam6400 I am not saying that people are wrong they have very right to complaint but the way they are behaving is not appropriate the guy is doing his job it is not his fault that flight delayed there may or may not be technical issue but no one else is understanding the situation.
@@Ankit_Patel02 Yeah there may be but to be honest I've faced this myself. Airlines do not even make an announcement that It has been delayed and what is the expected time the people should get ready at. You just have to keep sitting near your gate and wait for the guys to show up. and yeah you're right people should do these things decently but I guess that does not teach a lesson to the staff guys these days. they'll just use your decency against you. Unfortunate but the sad truth.
immature behavior shown by the passengers. The flight has NOT landed yet, and they are targeting the ground staff for that. People need to understand deltas/delays on flight routes. Rule of thumb - never book cut-to-cut forward journeys. Keep some breathing space b/w your journeys.
A special thanks to that elderly woman for supporting the staff.These Passengers are illiterate peeps who don't know how to behave according to situations.I can see this guy trying his best and taking things very professionally but still these stupid passengers are constantly shouting at him
indigo boss: "congrats you are promoted and transferred to a new airport" Agent: "Hell yea! but where tho?" boss: "Patna {smirks}" Agent: ""Dead already""
We are all employees and we all know there are times when we are put to test in such situations. However, we have to acknowledge, the Go Air respresentative was polite, confident, tried to descalate and did not lose his cool. People have to understand there are different departments. However, pathetic flight management by Go Air. That is why Indigo remains the best.
The lady passenger in the video is intelligent and understands air travel. The rest of the passengers arguing and babbling on are totally useless. Don't book your train so close to the flight's arrival. Delays are normal in aviation for your safety, which is the only thing that is prioritized over punctuality. The aircraft would have been delayed for that reason earlier on, which has carried on. Air travel is very different to ground travel.
More than half of these people should not be let within 10 km of an airport let alone on a flight. They should start a No Fly List and add these type of hooligans on it as is done around the world. A 25 year old working for pennies isn't the reason for their delay, and he/she don't deserve to be talked down upon. These folks should take the government bus.
Under no circumstances the passenger is supposed to touch the crew members so irresponsibly. It's not only unethical, but extremely rude and disrespectful!
Some suggestions for them who are travelling for the first time or who are bigginer travellers 1) book connecting flights in the same airline , so if your one flight is delayed due to some reason , the airline staff will get your second flight rescheduled with minimum fare or free of cost so you won't be troubled 2) atleast have 4-5 hours gap between your connecting arrival and departure , so if your one flight is delayed , you still be having 4-5 hours of buffer time 3) try to be calm and polite with the staff , I m sure if you make good impression they will provide you quick and true information and also provide you some suggestions for your flight ( my experience as an aviator) 4) if the flight is delayed due to late arrival or technical issues , then even the airline staff won't be able to do anything in that, so try thinking a way out of it , instead of raging on the staff, it won't help 5) try to reach 1-2 days earlier at your destination as there are chances your flight will get 6-7 hours delay or get cancelled , you will be having some time to think about other travel options if you are having 1-2 days buffer time
Its a very sad incident to see people yelling at a person who was only trying to do his job. Not only that, when the only sensible lady raised her voice, every man in the room attacked her too!! There is so much unity amongst people when it comes to their money and their own discomfort, i wish we could see this unity when certain unfortunate incidents take place around the country and no one even dares to see that as his/her problem! Buying an aircraft ticket doesnt give anyone the authority to behave like you own the aircraft. Everyone is doing their job, just like the ground staff.
Very Sad situation here -- I live in a country where people don't keep a time buffer for scope of delays while travelling. Very strange that people who are cancelling their trains earlier had plans of jumping directly on railway stations from skies had this flight landed on time. At least keep a gap of 6-7 hours in flights and 2-3 hours on road trips🤷🏻♂️ People leaving for jobs in flights are another level legends here. Hats off. What if you had reached your destination a day before your reporting. The sitiation had been different had the airline staff made you wait in the aircraft. Air travelling can have delays due to various reasons and passengers shouldn't create issues if they are not put to waiting in inconvenience. Asking the reasons to delay is still fine. Passengers should also opt for delay insurance that is a benefit in delays. A Message to Airline-- You should inform the passengers well in advance for all the delays. They shoud not be made to wait since they travel early morning for early morning flights. Ps- I am not from any airline.
Some Flight passengers are so self entitled, disgusting behaviour at its best. Spending few extra bucks doesn't mean you own the staffs. Aviation regulation regarding passengers are loosely handed. Manhandling a staff on duty for 2hrs delay should have been dealt strictly. However mad respect for that lady who tried to defuse the situation 👍
OMG how he kept his cool well done. Too many shouting at him. SILENCE give him chance to SPEAK. It was not his fault for the delay take it up with your flight operator about missing trains and connection flights.
If there is a delay in flights people never coordinate and starts shouting everyone wants a safe journey but also they want it on time even if there is any error with flight hats of to the staff for their polite behaviour guys you don't know how they control own temper.
Please passengers ... Please understand, these people have a time limit within which they have to take off... If there is a delay it means there is some serious problem... F u ppl are only considered about the timing ... R u guys ready to spare ur saftey ... Please have some sense... Stop treating the staff like this... U treat them as cheap as possible.. u have any idea that there are engineers and all graduates working there stop degrading them... Just because u have paid some amount for the ticket it doesn't mean u behave like u own the flight such worst behaviour of out people... U think u r hero just if u question his...
i second your opinion. these arrogant travelers should understand that how much an airline does for their safety. i appreciate the lady , who supported the young customer care executive.
Dear customers please support to aviation sector. If any flight are delay from right time then kuchh to big reason huaa Hoga aisa to nhi Aviation sector ke logo ko time ka mtlb PTA nhi agr koe bhi flight delay ki jari hai to aircraft me kuchh khrabi ya kuchh or bhi ho skta hai .but delay krte hai taki in journey our customers don't face any problems noting else but ye aap log nhi smjhte.and we aviation employees are better to know when flight is delay then our respected customer are facing so many types of problems like Office related, doctor related and many more but sir aviation bale uska bdle aapko delay certificat to de hi rhe hai taki aap apne Office me ye bta sko. So dear customers please support aviation sector and please don't make the video because it's a creat bad image for our foreigner customers. Foreigner kya khege are India ke log to aise krte hai
First of all great salute to the fine gentlemen of go air, and shame on these peoples who have given their best nd polite responses. I am not with the undue and ill services of the go air but will also not support the people who was showing their aggressive behaviour. Nd my kind message to them who thinks a language will definite them ENGLISH WON'T TELL WHETHER YOU ARE EDUCATED OR NOT BUT YOUR BEHAVIOUR WILL🙂🙂
The problem is not with the airline or any of its employees. The people should understand that Delhi bring capital has a busiest airport and hence flights get delayed. It is common in Mumbai too. For example there are 3 aircrafts scheduled for their respective destinations and in case 1 airline which is landing at that airport gets delayed then all the three aircrafts waiting for their turn get postponed to ne time. Hence the term delay.
Ek to Pehle khud hu uksate hai employees ko agar Vo reply kare to misbehave wah kya bar hai jab kuch galati Ho jaye uske upar video banai hai OR logo ko dikhana hai Lekin jab achha kaam karte hai tab bhi Appreciate karo na
I think that some of the passengers faced genuine problems but they should know the word 'unavoidable circumstances '. Another thing to remember that in any organisation a staff can't solve all problems.
It's harresment to the staff and a trouble to the passenger airlines authority is messing with the rules and regulations they should inform for inconvenience and solve the situation
Guys guys !!! It's Patna airport yar and not Mumbai or Delhi airport.... What else we can expect from such unruly lot.... 😂😂 It's very normal .. Sit back and enjoy the stupid argument
people who berate airport staff are the worst!!!!it is not their fault!! they cannot control things like the weather. i am with that woman trying to calm these people down
Mee too i have been crazy on passengers but the passengers should also understand the problem. Coz its not only the loss of passengers but even the airline is getting loss very highly
THAT GO AIR EMPLOYEE IS CALM COLLECTIVE HANDLED IT VERY WELL.....CLUTCHED IT !!!! THE SENSIBLE AND UNDERSTANDING WOMEN IS DEFINITELY A GEM BETWEEN ALL THOSE CLOWNS CHEERS TO HER SUPPORTIVE NATURE
Why can't all those passengers be polite and respectful talk to the staff for the better conversations what's wrong with our public i support the lone lady
I do not understand when a person who travels in 2nd Or 1st class AC via train if the train gets late do they make such hungama in station they also pay equivalent to flight.... Then y in airport....
Passenger- ayyo I am going to miss my Chennai flight now Goair Ground staff - you are cheap enough to book our flight.. now you deal with your own cheapness
Pathetic way the passengers are behaving. Weather is unpredictable phenomenon in aviation..this shows the poor awareness of the people about aviation safety.
the thing about this kind of situation is, normally the person with power is not here, the guy here is just a low level staff that has no authority, you can scold him all day, but there is nothing he can do.
Go air.. Management should offer these people something to calm them down... May b let them wait in the lounge.. Give them some drinks with some snacks just to clear them out of the kiosk...
lol they are acting like the guy is flying the plane and is purposely delaying the flight , thousand things go wrong in aviation weather pilot run out of hours airplane maintenance
This is our educated gawars..... Go air is the cheapest flight in India. And they are traveling in aeroplane not in bus that if a tire is puncture th0e driver and conductor will fix it .... it a plane with lot of responsibilities to the pilot. The pilot after boarding can say that the flight is canceled..... it's his right to do so ... They think that 100s can shout in 2 is justified if you did not like the service so and complain but shouting in that 2 will not solve this... they are not the pilot or the CEO of the company. They did their work very well.... patently. If I was there I should have been kicked out from my company by now.... because I cannot tolerate this illogical debate......
I understand wat people are telling anyone can shout at the employees even i can... But i also understand wat employees are going through hats off to the mam who talked about the senseless thing... But i juz want to say dat dont do this again cz har logo ko apne personal km rhete h..
This video was not shot by the people who are shown in the video. It was shot by me and I too was trying to calm people and mentioned them that their acts have been recorded.
oh okay
Hats off to your patience, people must understand if anything wents wrong on board/in air, where will they go to compensate!! Hahhaa
great job, but still I don't like some Indian Customers, since they are greedy, self-centered, rude, and impolite. I've worked at the airport too they always asked me a free upgrade for them which won't usually happen.
The crowd behaviour is certainly being rough, but it is more expected so since Go Air has been infamous and notorious for manipulating it's operations for extorting money from passengers like inconvenient rescheduling and clubbing the different flights and changing flight routes quite often, purely for economic reason.
bhai train hi theek 😂
The passengers are behaving like school children!, maam he is lying maam!, he's LYING MAAM!!!. 😂
They are not Lying telling the truth. This is Month of May and this is how the Air Lines make money , I will explain
English is compulsory in Airport larai 😝😝
I'm completely with that lone and sensible lady who tried her best to stop these unruly, immature idiots from harassing an employee who was just trying to do his job. Bunch of good-for-nothing fools. As if he was the one holding the aircraft in mid air and not letting it land. In any other country, manhandling an employee like this would have resulted in these passengers being arrested.
And hats off to that young man who remained professional throughout the entire ordeal.
Completely agree!
No...you are emotional fool like that idiot old lady....it was clearly shown that the airline guy told different timings at diffrent points and he was extending timeline after every few minutes....airline charges big amount and don't even allow passengers to get late by even 5 min...but when its their fault, they give a damn to passengers
she is the most educated person in Bihar
Whole life fighting
The employee is smart and polite.
Right
Thanks to madam for supporting... And these people those who have mobile phone thinks they are a media person...
Illiterate people..
This video was not shot by the people who are shown in the video. It was shot by me and I too was trying to calm people and mentioned them that their acts have been recorded.
@@asrathodmail oh then that's good 👍 they have a lot of reasons and passenger should have waited
@@asrathodmail Respect you for that!👍👍
@@asrathodmail deckh raha hai bhai tum kese calm down kar rahe thee lol
Well said
i salute the lady. kudos to her ..i think that lady is from a good and educated family background. we need more people like this lady.. lots of kudos to u madam.
Right
I don't agree with u because ager kisi bande ka dusri jagah Jana ho aur ager woh fight ya train miss ho jaye kya karoge... Log bohut parishan hote hai bhai... Ye log aise hi nhi challa rahe...
Haan tu airfare trainfare aur cancellation charges bear kar de sabka 😠
you might be billionaire but many poor guysz suffer a lot of losses due to this issues
Right j agree with you
That lady... Respect🙏 only if everyone is as sensible as she is
He deserves a raise for handling the situation well.
Employee like this will never enter into any argument because he's a master in communication skills. He know how to deal with people like these.
What a professional way to handle the passengers hats off to his patience
My flight has been delayed so many times I won't risk my life thinking that I am late nor will I misbehave wid d stuff... Ppl r educated gawar... ground staff par chadh Kar inko Kya mil gya... this guy was so calm... I felt bad for him... evry1 ganged up on him....Kudos to that lady 😊
All passengers are fit to travel by bullcart except that lady.
Exactly, if by chance the flight delay is due to some technical issue in the plane, i would be like, solve that thing first peoperly. Jaan hai to jahan hai
@@gilroycosta5142 push that bullcart in your mother's ass that's waht you deserve
Excellent maam ..atleast some one is sensible in the crowd
Dear Brother How I’m agree with you but FYI in India people using flight if it really necessary time not for simple like other place. So it’s not bad to ask him the reason and replace for their inconvenience
true it talks guts to stand against such foolish crowd
LOL! Seriously dude? People are gonna miss their connecting flights, their 1st AC train tickets and you think this is sensible. These guys are not even calling their supervisors or I'd say they aren't even available there. It's very irresponsible behaviour and anyone would loose their calm around such idiots.
@@travelwithdivyam6400 I am not saying that people are wrong they have very right to complaint but the way they are behaving is not appropriate the guy is doing his job it is not his fault that flight delayed there may or may not be technical issue but no one else is understanding the situation.
@@Ankit_Patel02 Yeah there may be but to be honest I've faced this myself. Airlines do not even make an announcement that It has been delayed and what is the expected time the people should get ready at. You just have to keep sitting near your gate and wait for the guys to show up. and yeah you're right people should do these things decently but I guess that does not teach a lesson to the staff guys these days. they'll just use your decency against you. Unfortunate but the sad truth.
The lady was sensible and she was right ..... we Indians forget everything because we don't have patience
This laddy is a lagend hats off to her humanity...
Sensible lady. Others have too much time so they want to fight.
immature behavior shown by the passengers. The flight has NOT landed yet, and they are targeting the ground staff for that. People need to understand deltas/delays on flight routes. Rule of thumb - never book cut-to-cut forward journeys. Keep some breathing space b/w your journeys.
I dis agree they had their connected flights,
This guy's patience level I must admire
Only the one guy handling d situation... Other employees were like dummy ..Highly appreciate his patience 🤞
A special thanks to that elderly woman for supporting the staff.These Passengers are illiterate peeps who don't know how to behave according to situations.I can see this guy trying his best and taking things very professionally but still these stupid passengers are constantly shouting at him
indigo boss: "congrats you are promoted and transferred to a new airport"
Agent: "Hell yea! but where tho?"
boss: "Patna {smirks}"
Agent: ""Dead already""
Only that woman appears reasonable between all those men acting mischievously
massive respect to the lady !! good to see a responsible citizen
Also, great crew member. Handled the situation really well
Worst fight than an local village bus boarding 😂
Passanger are behaving like kids, uneducated passangers.
We are all employees and we all know there are times when we are put to test in such situations. However, we have to acknowledge, the Go Air respresentative was polite, confident, tried to descalate and did not lose his cool. People have to understand there are different departments. However, pathetic flight management by Go Air. That is why Indigo remains the best.
The lady passenger in the video is intelligent and understands air travel. The rest of the passengers arguing and babbling on are totally useless. Don't book your train so close to the flight's arrival. Delays are normal in aviation for your safety, which is the only thing that is prioritized over punctuality. The aircraft would have been delayed for that reason earlier on, which has carried on. Air travel is very different to ground travel.
2 hrs delay is not that big excuse to abuse that employee like that
That lady has balls of steel.
See the CISF security is conspicuously invisible. They are bihari fellows. This is CISF's duty to control unruly people. Most undisciplined security.
More than half of these people should not be let within 10 km of an airport let alone on a flight. They should start a No Fly List and add these type of hooligans on it as is done around the world. A 25 year old working for pennies isn't the reason for their delay, and he/she don't deserve to be talked down upon. These folks should take the government bus.
Totally agree! Well said! I would say, they should be forced to walk - even a bus is too civilized for the brutes they are.
Under no circumstances the passenger is supposed to touch the crew members so irresponsibly. It's not only unethical, but extremely rude and disrespectful!
Some suggestions for them who are travelling for the first time or who are bigginer travellers
1) book connecting flights in the same airline , so if your one flight is delayed due to some reason , the airline staff will get your second flight rescheduled with minimum fare or free of cost so you won't be troubled
2) atleast have 4-5 hours gap between your connecting arrival and departure , so if your one flight is delayed , you still be having 4-5 hours of buffer time
3) try to be calm and polite with the staff , I m sure if you make good impression they will provide you quick and true information and also provide you some suggestions for your flight ( my experience as an aviator)
4) if the flight is delayed due to late arrival or technical issues , then even the airline staff won't be able to do anything in that, so try thinking a way out of it , instead of raging on the staff, it won't help
5) try to reach 1-2 days earlier at your destination as there are chances your flight will get 6-7 hours delay or get cancelled , you will be having some time to think about other travel options if you are having 1-2 days buffer time
Such impatient people, please don't travel by flights.
If you are working in airport then you can eat stones
Travel by 2nd class non ac
@@gracelucy9319tere jasse lokh cycle se bhi travel karne khe layak nahi haa..chutiya jasse lokh
Its a very sad incident to see people yelling at a person who was only trying to do his job. Not only that, when the only sensible lady raised her voice, every man in the room attacked her too!! There is so much unity amongst people when it comes to their money and their own discomfort, i wish we could see this unity when certain unfortunate incidents take place around the country and no one even dares to see that as his/her problem! Buying an aircraft ticket doesnt give anyone the authority to behave like you own the aircraft. Everyone is doing their job, just like the ground staff.
Great patience by the go first staff..really appreciated
Very Sad situation here -- I live in a country where people don't keep a time buffer for scope of delays while travelling. Very strange that people who are cancelling their trains earlier had plans of jumping directly on railway stations from skies had this flight landed on time. At least keep a gap of 6-7 hours in flights and 2-3 hours on road trips🤷🏻♂️
People leaving for jobs in flights are another level legends here. Hats off. What if you had reached your destination a day before your reporting.
The sitiation had been different had the airline staff made you wait in the aircraft. Air travelling can have delays due to various reasons and passengers shouldn't create issues if they are not put to waiting in inconvenience. Asking the reasons to delay is still fine. Passengers should also opt for delay insurance that is a benefit in delays.
A Message to Airline-- You should inform the passengers well in advance for all the delays. They shoud not be made to wait since they travel early morning for early morning flights.
Ps- I am not from any airline.
Some Flight passengers are so self entitled, disgusting behaviour at its best. Spending few extra bucks doesn't mean you own the staffs. Aviation regulation regarding passengers are loosely handed. Manhandling a staff on duty for 2hrs delay should have been dealt strictly. However mad respect for that lady who tried to defuse the situation 👍
Smart employee... Knows well how to handle illiterate people without loosing patience
Salute to the lady....🙏🙏
They should stop screaming at this guy HE ISN'T FLYING THE PLANE !!! GEEEZZZ 🤪🤪🤪
Excellent lady
OMG how he kept his cool well done. Too many shouting at him. SILENCE give him chance to SPEAK. It was not his fault for the delay take it up with your flight operator about missing trains and connection flights.
If there is a delay in flights people never coordinate and starts shouting everyone wants a safe journey but also they want it on time even if there is any error with flight hats of to the staff for their polite behaviour guys you don't know how they control own temper.
Train crowd at the airport
They want to get on an aircraft that hasn't landed yet - very bright -
Please passengers ... Please understand, these people have a time limit within which they have to take off... If there is a delay it means there is some serious problem... F u ppl are only considered about the timing ... R u guys ready to spare ur saftey ... Please have some sense... Stop treating the staff like this... U treat them as cheap as possible.. u have any idea that there are engineers and all graduates working there stop degrading them... Just because u have paid some amount for the ticket it doesn't mean u behave like u own the flight such worst behaviour of out people... U think u r hero just if u question his...
i second your opinion. these arrogant travelers should understand that how much an airline does for their safety. i appreciate the lady , who supported the young customer care executive.
Dear customers please support to aviation sector. If any flight are delay from right time then kuchh to big reason huaa Hoga aisa to nhi Aviation sector ke logo ko time ka mtlb PTA nhi agr koe bhi flight delay ki jari hai to aircraft me kuchh khrabi ya kuchh or bhi ho skta hai .but delay krte hai taki in journey our customers don't face any problems noting else but ye aap log nhi smjhte.and we aviation employees are better to know when flight is delay then our respected customer are facing so many types of problems like Office related, doctor related and many more but sir aviation bale uska bdle aapko delay certificat to de hi rhe hai taki aap apne Office me ye bta sko. So dear customers please support aviation sector and please don't make the video because it's a creat bad image for our foreigner customers. Foreigner kya khege are India ke log to aise krte hai
Exactly broo
Sahi kaha bhai
Only the value of time develops the country.
And mature lady
The guy handles the situation so nicely
Employee is so clam and smart more than video recorder 😂
Thanks you mam
Bas sabhi ko video banani aati hai OR sunana aata hai samjhne le liye koi ready nahi hota
Correct bro 👍
First of all great salute to the fine gentlemen of go air, and shame on these peoples who have given their best nd polite responses. I am not with the undue and ill services of the go air but will also not support the people who was showing their aggressive behaviour. Nd my kind message to them who thinks a language will definite them ENGLISH WON'T TELL WHETHER YOU ARE EDUCATED OR NOT BUT YOUR BEHAVIOUR WILL🙂🙂
Love this supporting lady
I THINK ITS USELESS TO FIGHT BECAUSE WHAT WILL THE BOARDING CREW DO?? THE PLANE IS NOT FLOWN BY THEM SAY TO THE PILOTS
The Pilots are busy getting their flight ready, they don't have time for that. Delays happen, it's normal. 2 hours is nothing.
Kissiko english shikhna ho toh
Airport jaaye
English class free😁😁
Patience level yarrr, really impressed
When the train is 3 hrs late they wait patiently but not when the plane is 3 hrs late.
This is what happens when train passengers go by flight. One mistake and they will show their inner train mentality.
The airline staff man is really professional and very calm.
Good work bro
Passengers should go to jail or be patient with staff
Kudos to the guy for professionally handling such illiterate fools who know nothing about Aviation. Hats off to his patience!
The lady is very geniune and gentle....she speaks very real thing that u people's should not go on board.
Worst passengers with a sense of entitlement. Police must deal with such people. Only one sensible lady in the whole crowd.
There is a difference between fighting and harrassment , pahle title acche se likhna sikho bhai view lane k liye kuch bhi matlab
If flight will delay for 2 hrs u ask for free refreshment
The employee was extremely professional. Was doing is great handling the crowd
The problem is not with the airline or any of its employees. The people should understand that Delhi bring capital has a busiest airport and hence flights get delayed. It is common in Mumbai too. For example there are 3 aircrafts scheduled for their respective destinations and in case 1 airline which is landing at that airport gets delayed then all the three aircrafts waiting for their turn get postponed to ne time. Hence the term delay.
Ek to Pehle khud hu uksate hai employees ko agar Vo reply kare to misbehave wah kya bar hai jab kuch galati Ho jaye uske upar video banai hai OR logo ko dikhana hai Lekin jab achha kaam karte hai tab bhi Appreciate karo na
Hats off to the lady 🙏 👍
Supposed to be educated passangers are yelling like kids. How can employees answer about delay in flights. Disgusting behavior.
Even market is better. These people are fit for bus
I think that some of the passengers faced genuine problems but they should know the word 'unavoidable circumstances '. Another thing to remember that in any organisation a staff can't solve all problems.
It's harresment to the staff and a trouble to the passenger airlines authority is messing with the rules and regulations they should inform for inconvenience and solve the situation
Guys guys !!! It's Patna airport yar and not Mumbai or Delhi airport.... What else we can expect from such unruly lot.... 😂😂 It's very normal .. Sit back and enjoy the stupid argument
people who berate airport staff are the worst!!!!it is not their fault!! they cannot control things like the weather. i am with that woman trying to calm these people down
He handle the situation very calmly and if I be in his place I might say which can hurt others but still good men u will get success. One day
Mee too i have been crazy on passengers but the passengers should also understand the problem. Coz its not only the loss of passengers but even the airline is getting loss very highly
THAT GO AIR EMPLOYEE IS CALM COLLECTIVE HANDLED IT VERY WELL.....CLUTCHED IT !!!! THE SENSIBLE AND UNDERSTANDING WOMEN IS DEFINITELY A GEM BETWEEN ALL THOSE CLOWNS CHEERS TO HER SUPPORTIVE NATURE
Respect for the lady!! 💟
The employee is polite here
omg the entitlement of all the indian uncles! Shame on them. So much drama for just waiting 2 hours! I spend more than that time in batheoom.
Why can't all those passengers be polite and respectful talk to the staff for the better conversations what's wrong with our public i support the lone lady
I do not understand when a person who travels in 2nd Or 1st class AC via train if the train gets late do they make such hungama in station they also pay equivalent to flight.... Then y in airport....
Passenger- ayyo I am going to miss my Chennai flight now
Goair Ground staff - you are cheap enough to book our flight.. now you deal with your own cheapness
Pathetic way the passengers are behaving. Weather is unpredictable phenomenon in aviation..this shows the poor awareness of the people about aviation safety.
the thing about this kind of situation is, normally the person with power is not here, the guy here is just a low level staff that has no authority, you can scold him all day, but there is nothing he can do.
Go air.. Management should offer these people something to calm them down... May b let them wait in the lounge.. Give them some drinks with some snacks just to clear them out of the kiosk...
What can you expect when tickets
Lcc time to up the price
Excellent employee 👏👏
I also suffered these type of situations 😣😣😣😣
lol they are acting like the guy is flying the plane and is purposely delaying the flight , thousand things go wrong in aviation weather pilot run out of hours airplane maintenance
The employee be like:-"bhukto salo...!"
There is some people who don't know the reason what exactly happening there but still they are recording the video 😂
This is our educated gawars..... Go air is the cheapest flight in India. And they are traveling in aeroplane not in bus that if a tire is puncture th0e driver and conductor will fix it .... it a plane with lot of responsibilities to the pilot.
The pilot after boarding can say that the flight is canceled..... it's his right to do so ...
They think that 100s can shout in 2 is justified if you did not like the service so and complain but shouting in that 2 will not solve this... they are not the pilot or the CEO of the company. They did their work very well.... patently. If I was there I should have been kicked out from my company by now.... because I cannot tolerate this illogical debate......
Ground staff ko tho thori respect app logoko bhi dena chahiye
I understand wat people are telling anyone can shout at the employees even i can... But i also understand wat employees are going through hats off to the mam who talked about the senseless thing... But i juz want to say dat dont do this again cz har logo ko apne personal km rhete h..
When uneducated people travel by air ....this needs to happen