These Air WiFi units do not give you any manual control to configure your network or traffic, no pass through, no port forwarding, no static IP, none of that. It’s not even a true gateway.
They only do it for the rich neighborhoods bro smh I contacted support and they said my area would be getting fiber sometime this year, I HIGHLY doubt that though
They do if you live in Texas. Most people you will most likely have it or get it soon in your neighborhoods. They have been installing fiber in Texas and slowly moving towards other states
Didn’t work for us. In store we were told we had a 14 day trial period. Tried returning in store on 10th day. Was told we would have to call customer service to cancel and ship it. Was told on the phone it’s only a 7 day trial period. Took three days to get to our house. Took two days of setting it up. We had issues with it kicking us out of our account. Spent four hours each day trying to correct it. Finally got it working and the strength isn’t near as advertised. Was told to expect 400 mbps and we barely got 25 mbps. Terrible experience with ATT.
It has been terrible. Same thing has been happening with me. I tried calling in because it wasn't working and instead of processing a return they said to reset.
Same here. In store we were told it's a 14 day trial period. After a week, I got an email saying my bill is ready. I called and asked why I'm being billed when I'm still in the trial period and they told me on the phone that the trial is only 7 days. Also, the rep in the store who created my account put a service address in New York for some reason when I live in California. When I tried to change that, there is no way to change the address without canceling the account, shipping the hub back, and waiting to receive a new one.
See those jumping dots and then AT&T light up around 0:14? You get to see that 1-2 times every day because you have to reset the router when you lose internet. Speed will drop to 0 and then after reset, you get to rename your network so your family and devices can login. Customer support will walk you through the reset if you call in about connection problems.
This is BY FAR the worst internet I have EVER HAD. And they conned me into it. I had AT&T Uverse, which was crappy but actually usable. they call me and say "We have this new internet air you can try for 7 days" I said sure since they said 75 was the MINIMUM up to 250. I tried it for 6 days and it was GOD AWFUL so i cancel it and go back to Uverse.... then THEY JUST CUT OFF MY UVERSE and say "Oh sorry Uverse isn't available in your area".... EXCUSE ME... So I was forced to go back to internet air... its cheaper for them obviously... MUCH MUCH WORSE for the consumer though. It isn't reliable AT ALL the latency is so bad its not useable in a gaming environment. the ping sits at 150, and every 5-10 seconds it skyrockets up to 500ms-5000ms for a few seconds.... The very moment ANYTHING else is available I am getting rid of this absolute TRASH internet. oh and the 75 minimum? yeah... no I get 10-15 megabits download.... I had 25 consistently with Uverse but even that had ping spikes though it was every few mins with 35ms being the base. DO NOT GET INTERNET AIR, IF YOU HAVE THE OPTION JUST DROP AT&T ALTOGETHER!!!
@CandiestoftheLands you should be.. it is absolutely trash, AT&T fuked me.. they randomly canceled my at&t uverse and forced this one... found out that the in field techs went on strike earlier this year.. so AT&T is forcing this out so they can fire all their techs since they aren't needed for this. This is LITERALLY just a mobile Hotspot. Its EXACTLY the same as if you turned it on, on your phone.....
This is BY FAR the worst internet I have EVER HAD. And they conned me into it. I had AT&T Uverse, which was crappy but actually usable. they call me and say "We have this new internet air you can try for 7 days" I said sure since they said 75 was the MINIMUM up to 250. I tried it for 6 days and it was GOD AWFUL so i cancel it and go back to Uverse.... then THEY JUST CUT OFF MY UVERSE and say "Oh sorry Uverse isn't available in your area".... EXCUSE ME... So I was forced to go back to internet air... its cheaper for them obviously... MUCH MUCH WORSE for the consumer though. It isn't reliable AT ALL the latency is so bad its not useable in a gaming environment. the ping sits at 150, and every 5-10 seconds it skyrockets up to 500ms-5000ms for a few seconds.... The very moment ANYTHING else is available I am getting rid of this absolute TRASH internet. oh and the 75 minimum? yeah... no I get 10-15 megabits download.... I had 25 consistently with Uverse but even that had ping spikes though it was every few mins with 35ms being the base. DO NOT GET INTERNET AIR, IF YOU HAVE THE OPTION JUST DROP AT&T ALTOGETHER!!!
Mine works ok, it does drop signal for a few minutes but that's bc it's doing a software update, usually happens in the middle of the night like around 2 a.m.
I have 4 distant locations on my property that need camera coverage. These are over 1000 ft apart. I have power at those locations but no power available (for extenders etc.) between them. Would multiple cgw450 units work. (1 at each location). Can they work as a single network if multiple cgw450 units are used? Any help is appreciated!!
Now I know why my internet bill increased…… they offer cheaper rates on new services to force people to change as they grow! I’ll keep my current internet and just pay more. Reading the reviews it sounds like it’s not worth it.
They just forced me to switch to Air. Not even kidding i wasnt able to connect to my wifi, and it said it was because of a voluntary pause. So i called and they said i have to switch to air or i wont have internet anymore. Real sneaky stuff they're pulling. I told them ill switch but i plan on switching to fiber anyway so i wasnt going to bother with air at all originally. Guess i got no choice now...
This is BY FAR the worst internet I have EVER HAD. And they conned me into it. I had AT&T Uverse, which was crappy but actually usable. they call me and say "We have this new internet air you can try for 7 days" I said sure since they said 75 was the MINIMUM up to 250. I tried it for 6 days and it was GOD AWFUL so i cancel it and go back to Uverse.... then THEY JUST CUT OFF MY UVERSE and say "Oh sorry Uverse isn't available in your area".... EXCUSE ME... So I was forced to go back to internet air... its cheaper for them obviously... MUCH MUCH WORSE for the consumer though. It isn't reliable AT ALL the latency is so bad its not useable in a gaming environment. the ping sits at 150, and every 5-10 seconds it skyrockets up to 500ms-5000ms for a few seconds.... The very moment ANYTHING else is available I am getting rid of this absolute TRASH internet. oh and the 75 minimum? yeah... no I get 10-15 megabits download.... I had 25 consistently with Uverse but even that had ping spikes though it was every few mins with 35ms being the base. DO NOT GET INTERNET AIR, IF YOU HAVE THE OPTION JUST DROP AT&T ALTOGETHER!!!
Dont get this its beyond terrible. I had the 25 mbs service with the ancient router connected to the wall and got better and more reliable internet than when they gave me the internet air. Switching to COX!
1. Set up instructions don't match the app instructions 2. Store employees know very little about this so if you have a problem, you have to call customer service 3. The hub isn't well understood by customer service, so no one knows how to correct issues and they will tell you to send back your device and wait for them to send a new one 4. If you move, you can't take it with you. You have to return it, close your account and start over from scratch at the new address. 5. Hub randomly restarts itself in the middle of the day so you lose internet at random times.
If anyone has any other internet options, go with that instead. You can thank me later. If this at&t junk air is your absolute only option, then I guess flip a coin. No internet vs maybe internet.
This is BY FAR the worst internet I have EVER HAD. And they conned me into it. I had AT&T Uverse, which was crappy but actually usable. they call me and say "We have this new internet air you can try for 7 days" I said sure since they said 75 was the MINIMUM up to 250. I tried it for 6 days and it was GOD AWFUL so i cancel it and go back to Uverse.... then THEY JUST CUT OFF MY UVERSE and say "Oh sorry Uverse isn't available in your area".... EXCUSE ME... So I was forced to go back to internet air... its cheaper for them obviously... MUCH MUCH WORSE for the consumer though. It isn't reliable AT ALL the latency is so bad its not useable in a gaming environment. the ping sits at 150, and every 5-10 seconds it skyrockets up to 500ms-5000ms for a few seconds.... The very moment ANYTHING else is available I am getting rid of this absolute TRASH internet. oh and the 75 minimum? yeah... no I get 10-15 megabits download.... I had 25 consistently with Uverse but even that had ping spikes though it was every few mins with 35ms being the base. DO NOT GET INTERNET AIR, IF YOU HAVE THE OPTION JUST DROP AT&T ALTOGETHER!!!
I wanted fiber but it wasn’t available in my area so they told me the air internet was my only other option which I was ok with at the time but this seems like it’s to easy to be true to set up and as for reliability these comments make me a little nervous
This is BY FAR the worst internet I have EVER HAD. And they conned me into it. I had AT&T Uverse, which was crappy but actually usable. they call me and say "We have this new internet air you can try for 7 days" I said sure since they said 75 was the MINIMUM up to 250. I tried it for 6 days and it was GOD AWFUL so i cancel it and go back to Uverse.... then THEY JUST CUT OFF MY UVERSE and say "Oh sorry Uverse isn't available in your area".... EXCUSE ME... So I was forced to go back to internet air... its cheaper for them obviously... MUCH MUCH WORSE for the consumer though. It isn't reliable AT ALL the latency is so bad its not useable in a gaming environment. the ping sits at 150, and every 5-10 seconds it skyrockets up to 500ms-5000ms for a few seconds.... The very moment ANYTHING else is available I am getting rid of this absolute TRASH internet. oh and the 75 minimum? yeah... no I get 10-15 megabits download.... I had 25 consistently with Uverse but even that had ping spikes though it was every few mins with 35ms being the base. DO NOT GET INTERNET AIR, IF YOU HAVE THE OPTION JUST DROP AT&T ALTOGETHER!!!
I am on disability and at&t was stealing money from my bank account. I fought and waiting to be refunded the stolen Money that at&t admitted to stealing.
After using this I will say the worse service provider the price is dumb poor bandwidth signal mid only thing they really focused on was the design of the box
shit is ass it is the worst internet with highs of 4000 ping will being right next to it, my family got forced into this even though we live in the middle of the biggest city of my state i cant play games download upload and its just sad that they would force bad internet on us
I’m just staying with my ATT DSL internet and paying an extra 30 dollars for unlimited data. It works fantastic with my WiFi extender. ATT internet Air is garbage
I wanted fiber but it wasn’t available in my area so they told me the air internet was my only other option which I was ok with at the time but this seems like it’s to easy to be true to set up and as for reliability these comments make me a little nervous
![I.N "HALLUCINATION" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/n5B5q1Hwt_U/mqdefault.jpg)
How about converting your existing copper POT customers to fiber
Yes please
These Air WiFi units do not give you any manual control to configure your network or traffic, no pass through, no port forwarding, no static IP, none of that. It’s not even a true gateway.
They only do it for the rich neighborhoods bro smh I contacted support and they said my area would be getting fiber sometime this year, I HIGHLY doubt that though
They do if you live in Texas. Most people you will most likely have it or get it soon in your neighborhoods. They have been installing fiber in Texas and slowly moving towards other states
The problem is the hoa
Didn’t work for us. In store we were told we had a 14 day trial period. Tried returning in store on 10th day. Was told we would have to call customer service to cancel and ship it. Was told on the phone it’s only a 7 day trial period. Took three days to get to our house. Took two days of setting it up. We had issues with it kicking us out of our account. Spent four hours each day trying to correct it. Finally got it working and the strength isn’t near as advertised. Was told to expect 400 mbps and we barely got 25 mbps. Terrible experience with ATT.
It has been terrible. Same thing has been happening with me. I tried calling in because it wasn't working and instead of processing a return they said to reset.
just got one and it works great, upload speeds are 150 to 170.
How far away are you from a (cell tower). Try installing an (antenna) that amplifies (5G radio waves). It should strengthen your (internet speeds)😊
Same here. In store we were told it's a 14 day trial period. After a week, I got an email saying my bill is ready. I called and asked why I'm being billed when I'm still in the trial period and they told me on the phone that the trial is only 7 days. Also, the rep in the store who created my account put a service address in New York for some reason when I live in California. When I tried to change that, there is no way to change the address without canceling the account, shipping the hub back, and waiting to receive a new one.
Liar@@CarlosCenteno-b3g
We don't want this trash, we want fiber, and we want it at a reasonable price.
Poor
Kids will never ever by the protection of God with the intent only to order man.
Ours works sooo good 👍 ❤....
See those jumping dots and then AT&T light up around 0:14? You get to see that 1-2 times every day because you have to reset the router when you lose internet. Speed will drop to 0 and then after reset, you get to rename your network so your family and devices can login.
Customer support will walk you through the reset if you call in about connection problems.
Ugh I just ordered this bc I’m sick of Xfinity pricing. These comments have me worried.
I have to return the AT&T Internet Air. It does not work with VPNs
This is BY FAR the worst internet I have EVER HAD. And they conned me into it. I had AT&T Uverse, which was crappy but actually usable. they call me and say "We have this new internet air you can try for 7 days" I said sure since they said 75 was the MINIMUM up to 250. I tried it for 6 days and it was GOD AWFUL so i cancel it and go back to Uverse.... then THEY JUST CUT OFF MY UVERSE and say "Oh sorry Uverse isn't available in your area".... EXCUSE ME... So I was forced to go back to internet air... its cheaper for them obviously... MUCH MUCH WORSE for the consumer though. It isn't reliable AT ALL the latency is so bad its not useable in a gaming environment. the ping sits at 150, and every 5-10 seconds it skyrockets up to 500ms-5000ms for a few seconds.... The very moment ANYTHING else is available I am getting rid of this absolute TRASH internet. oh and the 75 minimum? yeah... no I get 10-15 megabits download.... I had 25 consistently with Uverse but even that had ping spikes though it was every few mins with 35ms being the base.
DO NOT GET INTERNET AIR, IF YOU HAVE THE OPTION JUST DROP AT&T ALTOGETHER!!!
605 ms latency 0 mbps upload speed I can't discommend enough
@CandiestoftheLands you should be.. it is absolutely trash, AT&T fuked me.. they randomly canceled my at&t uverse and forced this one... found out that the in field techs went on strike earlier this year.. so AT&T is forcing this out so they can fire all their techs since they aren't needed for this.
This is LITERALLY just a mobile Hotspot. Its EXACTLY the same as if you turned it on, on your phone.....
i'm gonna give it a shot but this looks like it was filmed in 2003
Don't waste your time unless you don't have any other options.
This is BY FAR the worst internet I have EVER HAD. And they conned me into it. I had AT&T Uverse, which was crappy but actually usable. they call me and say "We have this new internet air you can try for 7 days" I said sure since they said 75 was the MINIMUM up to 250. I tried it for 6 days and it was GOD AWFUL so i cancel it and go back to Uverse.... then THEY JUST CUT OFF MY UVERSE and say "Oh sorry Uverse isn't available in your area".... EXCUSE ME... So I was forced to go back to internet air... its cheaper for them obviously... MUCH MUCH WORSE for the consumer though. It isn't reliable AT ALL the latency is so bad its not useable in a gaming environment. the ping sits at 150, and every 5-10 seconds it skyrockets up to 500ms-5000ms for a few seconds.... The very moment ANYTHING else is available I am getting rid of this absolute TRASH internet. oh and the 75 minimum? yeah... no I get 10-15 megabits download.... I had 25 consistently with Uverse but even that had ping spikes though it was every few mins with 35ms being the base.
DO NOT GET INTERNET AIR, IF YOU HAVE THE OPTION JUST DROP AT&T ALTOGETHER!!!
Mine works ok, it does drop signal for a few minutes but that's bc it's doing a software update, usually happens in the middle of the night like around 2 a.m.
I have 4 distant locations on my property that need camera coverage. These are over 1000 ft apart. I have power at those locations but no power available (for extenders etc.) between them. Would multiple cgw450 units work. (1 at each location). Can they work as a single network if multiple cgw450 units are used? Any help is appreciated!!
Now I know why my internet bill increased…… they offer cheaper rates on new services to force people to change as they grow! I’ll keep my current internet and just pay more. Reading the reviews it sounds like it’s not worth it.
Agree!!!!!
They just forced me to switch to Air. Not even kidding i wasnt able to connect to my wifi, and it said it was because of a voluntary pause. So i called and they said i have to switch to air or i wont have internet anymore. Real sneaky stuff they're pulling. I told them ill switch but i plan on switching to fiber anyway so i wasnt going to bother with air at all originally. Guess i got no choice now...
Do I need a router with att internet air?
Is there a monthly data cap?
No
This is BY FAR the worst internet I have EVER HAD. And they conned me into it. I had AT&T Uverse, which was crappy but actually usable. they call me and say "We have this new internet air you can try for 7 days" I said sure since they said 75 was the MINIMUM up to 250. I tried it for 6 days and it was GOD AWFUL so i cancel it and go back to Uverse.... then THEY JUST CUT OFF MY UVERSE and say "Oh sorry Uverse isn't available in your area".... EXCUSE ME... So I was forced to go back to internet air... its cheaper for them obviously... MUCH MUCH WORSE for the consumer though. It isn't reliable AT ALL the latency is so bad its not useable in a gaming environment. the ping sits at 150, and every 5-10 seconds it skyrockets up to 500ms-5000ms for a few seconds.... The very moment ANYTHING else is available I am getting rid of this absolute TRASH internet. oh and the 75 minimum? yeah... no I get 10-15 megabits download.... I had 25 consistently with Uverse but even that had ping spikes though it was every few mins with 35ms being the base.
DO NOT GET INTERNET AIR, IF YOU HAVE THE OPTION JUST DROP AT&T ALTOGETHER!!!
I ordered it and had to send it back. It doesn’t not support VPNs, which is terrible if you WFH
How does the time set on this
I swear I’m looking for the same answer to your question. 😅
That's a good question.
Guys call customer service, im an internet air rep, the agent will chat supervisor and the supervisor will chnage it to desired time zone.
@@jakubhladil5340 Mine changed by itself after a couple weeks.
The same way phones get the time. From the network.
Won’t even connect for me
Dont get this its beyond terrible. I had the 25 mbs service with the ancient router connected to the wall and got better and more reliable internet than when they gave me the internet air. Switching to COX!
E403 code and no support. Will
Switch to other provider ASAP!
1. Set up instructions don't match the app instructions
2. Store employees know very little about this so if you have a problem, you have to call customer service
3. The hub isn't well understood by customer service, so no one knows how to correct issues and they will tell you to send back your device and wait for them to send a new one
4. If you move, you can't take it with you. You have to return it, close your account and start over from scratch at the new address.
5. Hub randomly restarts itself in the middle of the day so you lose internet at random times.
never release a router ever again😊
Hate self set up.
I can’t get past start up. Constant E403 😡
Mines not even connecting to my account. Says to link account and when I do it says it fails. So far so bad and it’s only day 1
It’s great…… when it works. Always losing signal then I have to manually reset it. Sucks
If anyone has any other internet options, go with that instead. You can thank me later. If this at&t junk air is your absolute only option, then I guess flip a coin. No internet vs maybe internet.
It should be available in my country australia
This is BY FAR the worst internet I have EVER HAD. And they conned me into it. I had AT&T Uverse, which was crappy but actually usable. they call me and say "We have this new internet air you can try for 7 days" I said sure since they said 75 was the MINIMUM up to 250. I tried it for 6 days and it was GOD AWFUL so i cancel it and go back to Uverse.... then THEY JUST CUT OFF MY UVERSE and say "Oh sorry Uverse isn't available in your area".... EXCUSE ME... So I was forced to go back to internet air... its cheaper for them obviously... MUCH MUCH WORSE for the consumer though. It isn't reliable AT ALL the latency is so bad its not useable in a gaming environment. the ping sits at 150, and every 5-10 seconds it skyrockets up to 500ms-5000ms for a few seconds.... The very moment ANYTHING else is available I am getting rid of this absolute TRASH internet. oh and the 75 minimum? yeah... no I get 10-15 megabits download.... I had 25 consistently with Uverse but even that had ping spikes though it was every few mins with 35ms being the base.
DO NOT GET INTERNET AIR, IF YOU HAVE THE OPTION JUST DROP AT&T ALTOGETHER!!!
I wanted fiber but it wasn’t available in my area so they told me the air internet was my only other option which I was ok with at the time but this seems like it’s to easy to be true to set up and as for reliability these comments make me a little nervous
That's actually really cool
It’s ass tho
I have a big rectangular box that look nothing like this
Me too what did u do about it
Does it work? I just ordered this
At&t next how about testing if you test you can see if it make the customers happy or not.
Nice promo, I have and enjoy the service but I'm curious how it works. I assume its 5G.
worst wifi ive ever encountered
Ugh I just ordered this! I’m sick of Xfinity!
We want Fiber optic internet 👏👏👏
Not some dumby down 5G.
Come on.. more people want Fiber optic internet.
Well what you saying when u can buy fiber go on ahead. But really At&t u verse for me is terrible.
@ciorbyn19292 You do realize that U-Verse is their TV service right ? And that has nothing to do with the Internet service like fiber optic Internet.
Mine is coming today. I really hope it works for me because the t-mobile is horrible and we don't have it in my area so I got fcked
How’s it’s been
@@ddawg18777 Really good
This is BY FAR the worst internet I have EVER HAD. And they conned me into it. I had AT&T Uverse, which was crappy but actually usable. they call me and say "We have this new internet air you can try for 7 days" I said sure since they said 75 was the MINIMUM up to 250. I tried it for 6 days and it was GOD AWFUL so i cancel it and go back to Uverse.... then THEY JUST CUT OFF MY UVERSE and say "Oh sorry Uverse isn't available in your area".... EXCUSE ME... So I was forced to go back to internet air... its cheaper for them obviously... MUCH MUCH WORSE for the consumer though. It isn't reliable AT ALL the latency is so bad its not useable in a gaming environment. the ping sits at 150, and every 5-10 seconds it skyrockets up to 500ms-5000ms for a few seconds.... The very moment ANYTHING else is available I am getting rid of this absolute TRASH internet. oh and the 75 minimum? yeah... no I get 10-15 megabits download.... I had 25 consistently with Uverse but even that had ping spikes though it was every few mins with 35ms being the base.
DO NOT GET INTERNET AIR, IF YOU HAVE THE OPTION JUST DROP AT&T ALTOGETHER!!!
Just got forced to get this stupid thing it didn't work 😡💢💢😡😡😡😡
It’s not that easy
AT&T internet is the worst took 4 days in the mail and it didn’t work
I am on disability and at&t was stealing money from my bank account. I fought and waiting to be refunded the stolen Money that at&t admitted to stealing.
probably better off taking them to court with a lawyer.
It’s total garbage. Constantly dropping signal. Useless
It sucks so bad, never buy it, just leave ATT…they just suck as a whole
LMFAO
Can't even get mine to work. Gonna cancel my entire att service. Trash
After using this I will say the worse service provider the price is dumb poor bandwidth signal mid only thing they really focused on was the design of the box
shit is ass it is the worst internet with highs of 4000 ping will being right next to it, my family got forced into this even though we live in the middle of the biggest city of my state i cant play games download upload and its just sad that they would force bad internet on us
605 ms latency 0 mbps upload speed 🚫 CONSTANT 403 error code awful
FIX THIS ITS SO BAD
I’m confused why you call it a hub when hubs are inherently DUMB
I’m just staying with my ATT DSL internet and paying an extra 30 dollars for unlimited data. It works fantastic with my WiFi extender. ATT internet Air is garbage
AT&T is a joke in my opinion. 😆
E1 Lebih Besar
A lot of talking heads in the video reading marketing nonsense.
Terrible experience. No wonder they are failing as a company
Junk
Works terribly, and the booster dosent help. Your guys customer service is absolutely terrible. The worst internet I’ve ever had
Customer service sucks! Can't understand normal commonsense and are just not good people
literally junk
Nobody wants that giant bulky crap sitting around, your design team sucks.
This is garbage for gaming
Thieves
Absolute 🗑🗑🗑🗑🗑🗑🗑🗑
This is what I'm talking about. What is this interference while on chat with your tech?
ruclips.net/video/R_U_JXawyfo/видео.htmlsi=K-2U7xEZTwEp9oa5
Connection is shit
I wanted fiber but it wasn’t available in my area so they told me the air internet was my only other option which I was ok with at the time but this seems like it’s to easy to be true to set up and as for reliability these comments make me a little nervous