I am brand new never even knew what a service advisor was I was shop manager for for a company but I was all they had no help but was profitable and was a fleet thing. I’d love to be the best
100% correct. Got my Ford truck back after being in the shop for 2 weeks replacing a TCU and paid for a tip to tail complete inspection and told them to take care of anything else that needed to be done. Picked it up and the change oil light was on. I was PISSED and sitting there wondering if they missed something as obvious as an oil change what else did they miss?
How do we develop if we're burned out from the weekly grind of being attacked and ground down? This is a genuine question and not meant to be sarcastic or rude.
I start as a service advisor on Monday at a ford dealership in Arizona. I'm coming from the aviation industry and I live perfection. How do I transfer my perfection mentality from aviation to my new career?
amateurs practice till they get it right, professionals train till they cannot get it wrong.
I am brand new never even knew what a service advisor was I was shop manager for for a company but I was all they had no help but was profitable and was a fleet thing. I’d love to be the best
100% correct. Got my Ford truck back after being in the shop for 2 weeks replacing a TCU and paid for a tip to tail complete inspection and told them to take care of anything else that needed to be done. Picked it up and the change oil light was on. I was PISSED and sitting there wondering if they missed something as obvious as an oil change what else did they miss?
Sounds like the whole point.
Love seeing a new podcast.
Awesome content... Thank you Chris!
Always look forward to a new episode.
hii Criss tq for lot help me to be good automotive service advisor in Malaysia
How do we develop if we're burned out from the weekly grind of being attacked and ground down? This is a genuine question and not meant to be sarcastic or rude.
What does practicing entail as a service advisor? what do I do at home to improve? Fella says 1-2 hours a day, what does that look like?
Such awesome content.
Hey Chris, great conversation as usual. What happened to your podcast on Spotify in Canada? Was gone this morning and search comes up empty.
Mandatory MPI on every vehicle.
#MultipilePointInspection Yes Sir!
I start as a service advisor on Monday at a ford dealership in Arizona. I'm coming from the aviation industry and I live perfection. How do I transfer my perfection mentality from aviation to my new career?
What is a KPI?
Key performance indicators. Think of them as goals or targets you set for yourself and your team to reach.
Wow on 100%
Just warrantied an engine on a brand new GT 53 it threw a bearing and at first my tech said it was fine -_-