Very glad to see you are doing this! Outside of the expense, a trip to an RV dealership can absorb no less than an entire season for even minor repairs.
Thank you for the instructional video. I love that Keystone is doing this! If the shade won't stay down how do you reset it? I'd love to see a demonstration.
Thanks for tips about stop and speed. I have other issue about shades. They won't stay where I want. It keep going all the way up. I want to pull them down half way for temporary time. I hope shades are not broken. Please help me out. Thanks, James
While this is a great quick video on the knobs, I would love to see the correct way to get the skirting off the window treatment leaving only the blinds. We aren't fans of the trim work around the windows.
Im having trouble with the clips that hold the whole top metal groved assembly in place.. Do those clips/brakets need replacing at times? I've tried bending to hold better, but its still not working too good... Do you have a video for locking in the assembly up in the clips... thanks
Good afternoon! At times these need replaced, depending on if that part can be replaced individually will depend. We would be happy to look into this further for you if you contact us directly at 866-425-4369 or at ownerrelations@keystonerv.com. Thank you!
The first thing....you should master getting them to not fall down...going down the road....the dealer put the replacement one up....fell down on a 10 mile trip....just had the large back one fall completely out....
Thank you for your you comment. We're sorry to hear you are having issues with your unit. If you are in your warranty through Keystone, you'd want to reach out to our retail team with your VIN. Our call center is open Monday-Thursday 8am-5pm and Fridays 8am-4pm, all times EST. Our number is 1-866-425-4369. Thank you.
Great video! For towing, do you recommend the shades up or down? I know there is a vast variety of opinions on the subject, but thought it best to ask the source of my 385BR!
Good Morning! We are sorry to hear this. These can be adjusted using the attached video however, if they will not function now it is likely they may need to be replaced.
I have a 2021 sprinter limited and my shade won't stay down. After watching this video, my shade is not like this and there isn't anything to adjust that I can see without taking the shade out. Any suggestions?
Good afternoon, you may need to have it replaced. We would recommend to have you contact our retail team to verify if you qualify for the DIY program and having a new one sent out to you if need be. The number to call is 1-866-425-4369 Monday - Friday. Thank you.
Good morning, and thank you for your inquiry. It would be hard to diagnose and provide you a fix this way. However, if you like, you can reach out to our retail team to see if they can provide you direction. You may qualify for the DIY program depending on the age of your unit. Please do feel free to call our Customer Service team at 1-866-425-4369. Thank you.
@@KeystoneRVCompany this video is not my problem with my shade. My 3 shades fell off the roller at the very top! The only this is hanging is the roller!! How to fix it! Please!!
@@judyclark8204 Good Morning! This should slide back into this or clip back in depending on the shade you have. If this broke off completely you may need to obtain a replacement shade that comes with the hardware needed to correct this issue! Thank you.
Good Morning! If the shade does not roll up, it may indicate that this needs replacement. We would recommend having you contact our retail team to verify if you qualify for the DIY program and have a new one sent out to you if need be. The number to call is 1-866-425-4369!
Good Evening, if this is an ongoing issue then you may need to have it replaced. We would recommend to have you contact our retail team to verify if you qualify for the DIY program and have a new one sent out to you if need be. The number to call is 1-866-425-4369 Monday - Friday. Thank you.
Good Morning! You may have an issue with a certain part on the blind causing this to not stop as it should. We would be more than willing to look into your exact blind and advise how this can be done. Please do call us at 866-425-4369! Thank you,
The roller shades in our new 2021 Outback 330RL do not have the adjustment wheels as shown in the video. Can you help us learn how to adjust ours? Please?
Good morning, what we believe is that you have a different vendor of shades. Yours are most likely MCD because the adjustment wheels are on the inside of the shade itself unlike the ones in this video. With that being said, we do not have a video ourselves put out for that style, however, here are some video links from MCD directly. They also haver several other videos on their RUclips channel that could be helpful as well. ruclips.net/video/mzqjs7KwzYo/видео.html and ruclips.net/video/uXo-2ml6Pek/видео.html . Please see if those help you in your efforts. Thank you.
@@michaelaabernathy6261 Thank you for your inquiry. It would be hard for us to determine what has happened inside the blind itself so we couldn't really recommend a fix for this. However, you may qualify for the DIY Program under warranty. Here is a link to our DIY program and our number is 1-866-425-4369. www.keystonerv.com/search?query=DIY Thank you!
Good morning, it's possible that there is something broken in the shade's inner parts. So you may need to have it replaced at this time. If you are in warranty, you may qualify for our do it yourself program. You may reach our retail team at 1-866-425-4369. Thank you.
Good morning! If the shade cannot be adjusted and/ or is still not operating correctly it may need replaced as a whole. If you would like us to look into this further for you please direct message with the last 8 characters of your VIN on Facebook. Thank you!
You can obtain part numbers and pricing through www.trekwood.com or through any authorized parts dealership near you, using our dealership locator link at www.keystonerv.com. Thank you!
Good Morning, we are very sorry to hear this! The shade may be faulty and needing to be replaced if it will not stay down properly. We would be more than willing to assist you further with this issue. Please do contact our retail customer service team at 1-866-425-4369. Thank you!
It's possible that it would need to be replaced. If you are in warranty, you can reach out to our retail team, and they can provide you direction on how to get your shade replaced. They are open Monday-Thursday 8am-5pm Fridays 8am-4pm, all times EST. The number is 1-866-425-4369. Thank you.
Very glad to see you are doing this! Outside of the expense, a trip to an RV dealership can absorb no less than an entire season for even minor repairs.
Thank you for the instructional video. I love that Keystone is doing this! If the shade won't stay down how do you reset it? I'd love to see a demonstration.
Life saver bright and early this morning. ❤❤❤❤❤. Thank you!!
Thanks Bart. You're a legend.
THANK YOU ! This was extremely helpful and simple
You are very welcome Gwyn!!
Another good video on helpful info. I like to save them to my Montana file.
Thank you.
Great video, could you do a video of the blinds when they don't go up even and favor one side? Thank you
Excellent
Thanks for tips about stop and speed. I have other issue about shades. They won't stay where I want. It keep going all the way up. I want to pull them down half way for temporary time. I hope shades are not broken.
Please help me out.
Thanks, James
This is the problem I have. Have you been able to fix this problem?
My shade won't stay down. How do I fix that ? Do I need to remove it to fix ?
How did you take the blind assembly completely out of the valance without uninstalling the valance ? Please advise
There are two notches / brackets that hold blind up. Press the button under the bracket.
While this is a great quick video on the knobs, I would love to see the correct way to get the skirting off the window treatment leaving only the blinds. We aren't fans of the trim work around the windows.
Thank you for your video recommendation. We will get this request over to our team for review as well. Thank you.
My blind is all the way down and I can’t get it to retract. Is there a tip since I can’t pull it any further to release it going back up.
Good Evening, you may need to take the blind off completely then try to adjust this from there. If that does not work this may need fully replaced.
Im having trouble with the clips that hold the whole top metal groved assembly in place.. Do those clips/brakets need replacing at times? I've tried bending to hold better, but its still not working too good... Do you have a video for locking in the assembly up in the clips... thanks
Good afternoon! At times these need replaced, depending on if that part can be replaced individually will depend. We would be happy to look into this further for you if you contact us directly at 866-425-4369 or at ownerrelations@keystonerv.com. Thank you!
How do you get the shade to roll back up if it is stuck in the down position???
Good Morning, you may need to take the shade off of the unit and adjust this properly and see if it works then. If not you may need to replace this.
Could you please post a DYI video on how to install a backup camera?
How do you remove the shade.... our new camper looks as if shades where placed on wro g windows
The first thing....you should master getting them to not fall down...going down the road....the dealer put the replacement one up....fell down on a 10 mile trip....just had the large back one fall completely out....
Thank you for your you comment. We're sorry to hear you are having issues with your unit. If you are in your warranty through Keystone, you'd want to reach out to our retail team with your VIN. Our call center is open Monday-Thursday 8am-5pm and Fridays 8am-4pm, all times EST. Our number is 1-866-425-4369. Thank you.
Great video! For towing, do you recommend the shades up or down?
I know there is a vast variety of opinions on the subject, but thought it best to ask the source of my 385BR!
Good morning and thank you for reaching out! Towing with the shades down would be best for the health of the shades themselves. Thank you.
How do I refasten the roller shade. One side has fallen down
Shades came down while traveling. Can’t get them to stay back up! Help!
Good Morning! We are sorry to hear this. These can be adjusted using the attached video however, if they will not function now it is likely they may need to be replaced.
Skip to ½ way part of the video to the guy in the blue plaid shirt
I have a 2021 sprinter limited and my shade won't stay down. After watching this video, my shade is not like this and there isn't anything to adjust that I can see without taking the shade out. Any suggestions?
Good afternoon, you may need to have it replaced. We would recommend to have you contact our retail team to verify if you qualify for the DIY program and having a new one sent out to you if need be. The number to call is 1-866-425-4369 Monday - Friday. Thank you.
We have the same model in your video. Our back shade won't stay down. Can you please help me with how to fix it? Thank you.
Good morning, and thank you for your inquiry. It would be hard to diagnose and provide you a fix this way. However, if you like, you can reach out to our retail team to see if they can provide you direction. You may qualify for the DIY program depending on the age of your unit. Please do feel free to call our Customer Service team at 1-866-425-4369. Thank you.
How do get get the shade off?
My roller shades completely fell off the roller on 2018 5th wheel Montana! How to fix or do I need to buy new??
Good Morning! Here is a link to the video from the vendor showing how to repair this. ruclips.net/video/bIyJd3Yk6JA/видео.html
@@KeystoneRVCompany this video is not my problem with my shade. My 3 shades fell off the roller at the very top! The only this is hanging is the roller!! How to fix it! Please!!
Is the roller that the shade rolls up on!!
@@judyclark8204 Good Morning! This should slide back into this or clip back in depending on the shade you have. If this broke off completely you may need to obtain a replacement shade that comes with the hardware needed to correct this issue! Thank you.
@@KeystoneRVCompany we’re do I buy a new shade! I need 3 of them! Thank you for replying!
My shade won’t roll up. Can it be fixed?
Good Morning! If the shade does not roll up, it may indicate that this needs replacement. We would recommend having you contact our retail team to verify if you qualify for the DIY program and have a new one sent out to you if need be. The number to call is 1-866-425-4369!
My shade came down fine, but won't go back up. Help!
Good Evening, if this is an ongoing issue then you may need to have it replaced. We would recommend to have you contact our retail team to verify if you qualify for the DIY program and have a new one sent out to you if need be. The number to call is 1-866-425-4369 Monday - Friday. Thank you.
I was hoping you could tell me how to actually make it stop when I get it pulled down as it no longer does that!
Good Morning! You may have an issue with a certain part on the blind causing this to not stop as it should. We would be more than willing to look into your exact blind and advise how this can be done. Please do call us at 866-425-4369! Thank you,
The roller shades in our new 2021 Outback 330RL do not have the adjustment wheels as shown in the video. Can you help us learn how to adjust ours? Please?
Good morning, what we believe is that you have a different vendor of shades. Yours are most likely MCD because the adjustment wheels are on the inside of the shade itself unlike the ones in this video. With that being said, we do not have a video ourselves put out for that style, however, here are some video links from MCD directly. They also haver several other videos on their RUclips channel that could be helpful as well. ruclips.net/video/mzqjs7KwzYo/видео.html and ruclips.net/video/uXo-2ml6Pek/видео.html . Please see if those help you in your efforts. Thank you.
@@KeystoneRVCompany Thank you for the suggestions. Excellent videos.
My kids pulled my roller shade all the way down and now it doesn't retract! I have a 2021 Alpine by Keystone. Please tell me there's an easy fix!
Help
@@michaelaabernathy6261 Thank you for your inquiry. It would be hard for us to determine what has happened inside the blind itself so we couldn't really recommend a fix for this. However, you may qualify for the DIY Program under warranty. Here is a link to our DIY program and our number is 1-866-425-4369. www.keystonerv.com/search?query=DIY Thank you!
My shade doesn't retract, no matter how much I rotate the retract adjustment t wheel. Hiw do I fix this?
Good morning, it's possible that there is something broken in the shade's inner parts. So you may need to have it replaced at this time. If you are in warranty, you may qualify for our do it yourself program. You may reach our retail team at 1-866-425-4369. Thank you.
If a shade won't stay down how do I fixe that?
Good morning! If the shade cannot be adjusted and/ or is still not operating correctly it may need replaced as a whole. If you would like us to look into this further for you please direct message with the last 8 characters of your VIN on Facebook. Thank you!
How do I fix a shade that’s all the way down and won’t roll up?
Good afternoon! If our adjustment video does not fix this issue it is possible the shade itself will need replaced. Thank you!
Is there a parts number for a replacement?
You can obtain part numbers and pricing through www.trekwood.com or through any authorized parts dealership near you, using our dealership locator link at www.keystonerv.com. Thank you!
My shade won’t stay down when sliding out it will return to it’s up position !!
Good Morning, we are very sorry to hear this! The shade may be faulty and needing to be replaced if it will not stay down properly. We would be more than willing to assist you further with this issue. Please do contact our retail customer service team at 1-866-425-4369. Thank you!
how to fix the zebra blind
Now do a video on how to reattach the grab bar on the bottom of these shades. 3 of mine have slipped off.
Good afternoon, the vendor does have a video available that they created regarding this. Here is a link! ruclips.net/video/bIyJd3Yk6JA/видео.html
We put small amounts of glue on ours no more problems
My shades will not lock in. They continue to roll up. Belp
Sure hope nobody takes his stapler
What if my shade won’t stay down in a locked position?..how can I fix this little issue…
It's possible that it would need to be replaced. If you are in warranty, you can reach out to our retail team, and they can provide you direction on how to get your shade replaced. They are open Monday-Thursday 8am-5pm Fridays 8am-4pm, all times EST. The number is 1-866-425-4369. Thank you.