6 Email Tips Working Professionals Need to Know!

[@JeffSu]

What was the most "embarrassing" email mistake you've made in the workplace? 😅
TIMESTAMPS
00:00 Common Types of Workplace Email
00:37 Two Primary Types of Workplace Emails
00:52 Cold Emails
02:41 Action Required Email Blast
03:54 Meeting Minutes & Email Chain Resets
04:39 Newsletters & Project Recap Emails

[@jennifermulfordramos3752]

I worked with about 6 suppliers at the time. Weekly or every two weeks I would send emails requesting updates in RMA parts or status on new updates for the solar batteries... So one week, I made a new chain of email regarding an specific case and verifying the update on the part. LET ME TELLL YOU, two of the 6 companies are rivals and complete competition... Let's say I used the greeting from the Sonnen supplier instead of the Tesla... it started : " Greetings Sonnen Team....."
The reply I got from corporate was hilarious and after that there was always a PDST saying " Sonnen? jajajaj " , this will all due respect toward the other company, but it became an internal joke from that corporate and our service division.
It was the most embarrassing email situation I've been .

[@JeffSu]

@@jennifermulfordramos3752 😂oh no! That sounds like an...interesting experience to go through Jennifer! Did you get in any trouble or everyone just laughed it off?

[@VeronicaSteele]

When I wrote the recipients name incorrectly! Hi Jen…err…I mean James. 🤦‍♀️

[@JeffSu]

@@VeronicaSteele hahaha that’s not too bad 😛

[@Andrea_Dong]

My most embarrassing one? It was probably hitting send and then realizing afterwards that I forgot to include the attachments I was suppose to be sending 😂

[@AureliusTjin]

This is gold, Jeff. Love how in-depth you go with this subject. Well done 👏

[@JeffSu]

Oh wow hey Aurelius! Honor to have you here as a viewer! I'm a HUGE fan of your work - I remember watching your 20 Canva tips video and being like "whoa I DON'T have to move the text layer to edit the background rectangle?! 🤯"
Thank you!!

[@AureliusTjin]

@@JeffSu Oh, yes...the holy CMD/CTRL key to select layers behind 😁. Big fan of yours, too. Love your energy and humour. Keep it up! Connected with you on IG.

[@thisiskarthik]

You're gonna make every subscriber *employee of the year*
Great content loved it ❤️

[@JeffSu]

If you all get a raise I should get a cut 🙃

[@ReinaldoGomez]

Great job! Always delivering quality content. You should DEFINITELY do the newsletter video.

[@JeffSu]

Thank you Reinaldo!! Yes that's in my content pipeline now, thanks for letting me know 😁😁

[@MoniqueXSM]

I love these! They’ve really allowed me to step my game up in the office ✨. Thanks Jeff!

[@JeffSu]

Heckkkkk yes Monique 🙌🏻, you're welcome!

[@dominicverwey7486]

Would love to see that newsletter template!
Phenomenal content as usual, Jeff!

[@JeffSu]

Will do Dominic, thank you 😁😁

[@youtubecreators2945]

@@JeffSu Please please:)

[@indrajeetrajpoot8355]

It's a 💎; Thanks a ton, Jeff. Would really appreciate a dedicated video on a newsletter & recap mail.

[@JeffSu]

You're very welcome Indrajeet! Glad to hear this video was a 💎 😁

[@lillogadget]

This needs to be every organizations playbook for office email etiquette! Would've saved me so much time and headaches, you're a true MVP Jeff!!! 🙌

[@JeffSu]

Hahaha totally agreed (although I'm totally unbiased, of course 😉)

[@nambirajankonar954]

Got the notification and jumped immediately, Just the video I needed, Thanks Jeff Su

[@JeffSu]

Niceeee, you're the type of viewer I like 😁

[@HighTechFan_Geek]

May I add one tip: when doing meeting notes for colleagues + customer, I used to create a draft and send it to one of my colleague to be sure I did capture all actions correctly. It gives some time to refine / reshape the notes and remove any typo

[@JeffSu]

Great tip!

[@harshvardhan3468]

Ah! Finally quality content with sense of humour

[@JeffSu]

Thank you 😁😁

[@jessejames4444]

Yes, good as ever. Thank you man!

[@JeffSu]

Thank you Jesse 😁, you're very welcome!!

[@PriyankaJha28616]

Thank you jeff for such amazing tips. 👏

[@JeffSu]

You're very welcome Priyanka 😁

[@julianhenson7594]

Jeff, implementing these tips into my everyday has sparked change in my colleagues as well! Especially the TL;DR & Call to Action subject lines. Thanks as always for the super helpful tips!

[@JeffSu]

That's what I love to hear, thanks for letting me know Julian 😁

[@kingastryszowska-hill1648]

This is so helpful Jeff. Yes I would love a project recap template and more explanation for how newbies on a team could do this without coming off as crazy.

[@JeffSu]

Glad to hear it Kinga!!

[@manjimsadik]

This is so important as I am trying to understand more about workplace etiquettes ,thank ya 🧡

[@JeffSu]

You're very welcome!! Did you just join the workforce?

[@manjimsadik]

@@JeffSu i am still in high school ,I have joined two school clubs lately and your videos especially in workplace etiquettes help me a lot , always good to understand em first , eventually as we enter the workforce ✌️
Love your videos ❣️

[@JeffSu]

@@manjimsadik Never too early to start! I DEFINITELY wish I started sooner!

[@manjimsadik]

@@JeffSuyou are the motivation right there ,I believe your videos will help me a lot in my life ,can't wait to unfold what is next !

[@raihanuddin4755]

Useful video that will benefit a lot of people 👏

[@JeffSu]

Thanks!! 😁😁

[@drdarshanbm]

Came here for productivity tips and stayed for your charisma. Fan.😄

[@JeffSu]

Hahahaha whatever gets you to stay! 😁

[@michelles.7804]

Would love a newsletter video!!! Great tips as always!

[@JeffSu]

The newsletter video is up Michelle 😁

[@cassandrafoster1750]

I love these videos and now keep your youtube page as a bookmark for incredible content. Thank you for putting in all the effort to share your knowledge!

[@JeffSu]

Yayyyy thanks for that Cassandra! 😁

[@alysarenee3915]

You are so good at this. Thank you for this golden content

[@JeffSu]

Thank you Alysa! I've made plenty of mistakes along the way so now I'm glad I can share these learnings with you all 😁

[@Christiana-J]

TL;DR: all Jeff’s email videos should deserve 1M views. Also writing short, concise emails should be a goal for every work place

[@JeffSu]

Can't argue with that impeccable logic 👌

[@Christiana-J]

@@JeffSu I'm back here and realize this guy is now VERIFIED on RUclips! 🎉

[@JeffSu]

@@Christiana-J wait but I’ve been verified for a while 😂

[@Christiana-J]

@@JeffSu it's a sign I should stop by your channel more often 🤣

[@JeffSu]

@@Christiana-J I know right :)

[@marcusmelvin6572]

The screen quote at 2:31 about the aggressive coffee chat demands ☕😂

[@JeffSu]

Hahaha glad you caught that Marcus!

[@nro337]

Awesome video!

[@JeffSu]

Thank you my friend 😁

[@damian_carballas]

Hi Jeff,
Great videos!
Maybe you can do a cool one, comparing different email clients for Mac and Phone.
Example: Outlook vs Gmail vs Spark vs Apple Mail
Using also that message to thank you for all the cool tips 😃

[@JeffSu]

That's a great idea! Thanks for your input 😁

[@michelles.7804]

ohhhhh I would love this video!

[@christophersorrentino9321]

Yes please make that video.

[@JeffSu]

Will do Christopher 😁

[@xhamuel]

Hey Jeff,
Super interested in seeing a video exploring emails further with examples for different business scenarios like you have done here.
As a young professional these insights really help highlight what effective communication can look like. Love using content like this to establish a better foundation to build upon and integrate to better fit my organization and industry. Your videos have enabled me to do this is in many other areas. So a big thank you. Love sharing your inbox zero video and channel to my colleagues and friends. Keep up the great work!

[@JeffSu]

Thanks so much for the kind words! That's exactly what I set how to do when I first started creating these types of videos, so I'm glad I'm able to provide helpful content to young professionals like yourself! 😁

[@emibao615]

Sooo great and inspiring videos and i have to say you are tremendous. From your job seeking series to workplace tips, those videos do open my mind and make me out of the box. I shared your videos to my friends and supported some of them a bit on CN-EN translation cuz it's no easy for non-English readers from the very beginning. When I found you opened Little Red Book and updated Chinese subscripts, without any hesitation I strongly recommended people around to follow. BTW, I'm your fan on Little Red Book too.
Big thank you agian Jeff.

[@JeffSu]

Woohoooo thank you so much Emi 😁😁! I actually have Chinese subtitles on RUclips as well but yes RED is probably more accessible 😂

[@TechnoBoomer]

Hello Jeff and thanks for your useful (and fun) videos ! François

[@JeffSu]

Hi François! Thank you! Hope you've been doing well recently :)

[@lucas_teo]

Thank you soooo much for these videos!

[@JeffSu]

You're welcome Lucas!! Hopefully these tips are applicable for you in real life?

[@Sam10X]

Great summary Jeff, companies should have this as part of their induction 😉

[@JeffSu]

Thank you Sam! Well if that happens one day hopefully they can hire me 😂

[@Andrea_Dong]

Great tips as always! :D Thanks, Jeff 🙏
That e-mail blast tip is really clever! A while back I had to collect votes to get an ETF swap approved for the student-managed fund I’m in and I remember really struggling to get replies from the other 10 peeps in the cohort with my email. I later found out that some of them had wanted to approve the change but just didn’t know how to go about it since I didn’t really include a survey link or anything in my lengthy email and my subject line was literally just “yes or no” 😂 suffice to say I’ve learned the importance of directness from that incident
By the way, I’d love to see a video on newsletters or recap emails :3 you can literally make a video about something entirely unrelated (like food) and I’d probably still watch it lol

[@JeffSu]

Thanks for sharing your experience Andrea! Yes that would be a perfect use case 😁😁
And yes will make that newsletter video soon! And I don't think ANYONE would wanna watch a video about me making food 😅

[@Andrea_Dong]

Haha you might be surprised xD looking forward to the newsletter video!

[@JeffSu]

@@Andrea_Dong Me too :)

[@mingqiuliao5222]

OMG, using English as a second language to write work emails daily is terrifying, especially for ppl who like me are very new to workplace. This is very helpful.

[@JeffSu]

Yes I can definitely relate! Glad you found this helpful!

[@taymw733]

Great content and helpful tips, as always! Looking forward to the email recap video!

[@JeffSu]

Thank you Tay! Me too 😁

[@JMS98989]

🔥 Loving these videos 🥰

[@JeffSu]

Glad to hear it James!! I'll make them as long as viewers like you find them helpful 😁

[@mcdanal]

Another great video. I would like to see your video of idea on a newsletter and summary email. Thank you!

[@JeffSu]

Thanks for letting me know David! I've added it to my content pipeline :)

[@tunguyen6560]

One vote for entire vid on recap email :D

[@JeffSu]

Gotcha, thanks for letting me know 😁😁

[@PedroFernandezRuiz]

First! Nice video Jeff

[@JeffSu]

Congrats! And thank you 😁😁

[@DemetriPanici]

Email and meetings are the bane of workplace existence

[@JeffSu]

Maybe a necessary evil? 😂

[@qianmao3518]

Very useful 😂let me start to use these tips

[@JeffSu]

Awesome, let me know how it goes :)

[@ankitmishra-zw9vc]

Dayumm. This content is gold 🌟 Sharing this video with my peeps now.
Also, would you mind sharing few of your top cold email resources to go thru ?

[@JeffSu]

Thanks for sharing Ankit!
Could you clarify what you mean by "top cold email resources"?

[@ankitmishra-zw9vc]

@@JeffSu Sorry, i didn't clarified it.
1. Approaching startups for Global remote Jobs.
Ex: I want to work with you in your side hustle. So, what's the best way to approach you and how?
2. B2B SaaS products ~ Sales. 🎯
Killer Conversation Starter.

[@Mikejguevarra]

Finally in the full-time adult part of RUclips

[@JeffSu]

Hahahaha feel free to stay as long as you'd like 😂

[@elizabethearlyaoh6475]

I love how you set up your subject lines. Do you have more tips on effective subject lines? Also, do you actually write the headers "CONTEXT," etc. in your emails? I'm tempted to do just that. It seems helpful!

[@JeffSu]

Yes I do 😁

[@jennchun]

Okay, I gotta come clean since you've asked for the most embarrassing email mistake. Thankfully, it wasn't at work; it was in college (still ouch). For whatever reason, I made my default email font color ORANGE. 😱 I wasn't on any drugs. I wasn't going through any trauma. I don't know what was going on in my head at the time.

[@JeffSu]

😳 oh wow, so...it wasn't just a one-time thing? You consistently sent emails out in Orange font color? 😂

[@jennchun]

@@JeffSu That's right. I shamelessly and consistently used orange as my email font color. I ask my college friends all the time, "WHY DIDN'T YOU SAY ANYTHING?!" 🤦

[@JeffSu]

@@jennchun They wanted eat popcorn and enjoy the show 😈

[@rudrajaiswara9851]

This is helpful

[@JeffSu]

Thanks Rudra 😁

[@rudrajaiswara9851]

:)

[@raihanuddin4755]

Hey, quick question
Do you have a weekly newsletter where you publish random thoughts and ideas or what's caught your interest lately?

[@JeffSu]

Hi Raihan! I actually do have a newsletter (link in description) but I try to keep it as minimal as possible to respect your time. I share 1 practical tip every 2 weeks you can use immediately :)

[@DemetriPanici]

*“If you don't design your own life plan, chances are you'll fall into someone else's plan. And guess what they have planned for you? Not much.” - Jim Rohn*

[@LuisjmGil]

Buddy, you can make a video about nothing. I would see it and I bet you would talk in a way that was engaging. That's a gift! Congrats again for another great video.

[@JeffSu]

Hahahaha thank you for that kind comment my friend 😁. To be honest most of my motivation comes from thinking how my viewers (aka you) would find this helpful, and that thought keeps me going!!

[@bozhidarkostov]

Inspirational like always! Thank you and i'll apply all your advices at my work like I always do. ^^
But u never hearted my comment. If you know what I mean man! From Bulgaria with love. Keep doing it!

[@JeffSu]

Thank you my friend from Bulgaria 😁
Here's a heart for you ❤️

[@LucasSilberberg]

how is the best or recommended way to write a subject if you have differents projects and customers?

[@JeffSu]

Give me an example

[@LucasSilberberg]

for example, I have [Client A] [Client B] [Client C] and each client can have more than one project, and each project has a stage
[Client A] - [Project 1] - Meeting
[Client A] - [Project 1] - Design
[Client A] - [Project 2] - Handoff
[Client B] - [Project 1] - Kick off
[Client C] - [Project 1] - Design @@JeffSu

[@VeronicaSteele]

I appreciate the callout to message a person first before taking time on their calendar for a coffee chat. My only exception to that is if company culture supports cold-email coffee chat invites for new hires in their onboarding. This is widely accepted at Amazon (ahem, my place of work) and therefore, I’m all for it.

[@JeffSu]

Oh for sure Veronica! If that's the company culture then I'm all for it :)

[@umairahmadmalik]

How can this work if I use Notion to take meeting notes and want to also send them as email follow ups. Do you copy and paste from Notion to Doc then into an email? Or copy and Paste directly into email from Notion? What workflow would you recommend?
Trying to save one step.

[@JeffSu]

Honestly? I would reference the raw notes in Notion, and structure those notes into key takeaways and action items in the email.

[@umairahmadmalik]

@@JeffSu Boom, great tip and thanks for your response. Off to try it now!