Call Center Conversation #12 / Tech support (software not working properly)
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- Опубликовано: 27 сен 2024
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Hipronary en español :
/ @hipronaryespanol4906
Hipronary scenarios:
/ @hipronaryscenarios5809
Joshua's music channel :
/ @joshuathesion
Emmanuel's vlogs channel :
/ @emmanuelquesada8907
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Emmanuel's Instagram:
/ emma_quesada
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/ joshua_calvo_j
Visit our website for more vocabulary:
hipronary.word....
Developed by :
Emanuel Quesada
Joshua Calvo
Hipronary School
Howdy guys,
First things first, this video was awe-inspiring.
You started off on the right foot with an emotional hook, which was well introduced through an interesting anecdote I guess, a surprising stat I would say.
The important thing here is that you gave your audience a reason to care right
off the bat.
This is the core of why your stories are so satisfying.
When we watch your videos we want to know what happens and where the story goes next.
You guys added a strong takeaway so that your audience felt invested.
The editing of this video was just so on point, just flawless.
Keep it up guys.
Hello Mrs. Winter this is Emanuel.
This mind-boggling comment has by far exceeded my expectations, to tell you the truth when we were working on the filming of this video, prior to uploading it the first thing that sprang into my mind was imagining your positive comment even before the video being published on our channel and now I just had the indescribable pleasure to read such an inspirational comment.
We've been indeed doing our best to enhance our videos as time goes by when it comes to quality, editing, content and so on, of course without shooting our bolt because we want to build up a huge community on here to let the world know that we exist and at the same time teach one of the most beautiful languages worldwide.
Our main goal has been/is and will be to satisfy our viewers with these exceptional videos that to put it straight other channels don't easily offer.
I get extremely ape over whenever we record a new video since I work on every single script, which is not very easy at all upon being a challenging task you know not only does it take inventive but also creativity. It's not about putting together a collection of words but picturing the whole video before it even being recorded but all this brings about a lot of pride to both Joshua and I, specifically when we see our followers' reactions because they simply love our job and they keep asking for more and more.
To top if off I feel extremely grateful and it's tremendously nice of you to have taken the time to write down such an impressive comment.
Thanks and warm regards.
Here's our new tech support video.
Hope you all enjoy it.
You're so humble, this is not a video.
This is the father of all videos!!
👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
Of course I love it
I enjoyed it so much
Good morning guys, I was getting ready to go to work when I received the notification.
I can't thank you enough for this
Guys you are full of ideas
So much vocabulary in a single video... This is priceless
Fabiola Jimenez Castro
Thanks a bunch
Hope you've liked it
Best call center conversation example ever.
Tech support well developed
Thank you so much for your support
Please share this video on all social media to make it go viral
(Bait-and-switch) what a great phrase guys.
You really master the language at a high level.
Betty Ramoz
Thanks a lot
that's a very useful phrase
Now we're talking, this has to be youtube's first recommendation video regarding call center.
This will change the game guys
Jairo González Martínez
We appreciate your comment
We hope this video will blow up on youtube
Thanks Joshua for inviting me to be part of this beautiful video.
I appreciate for having taken me into account.
The video is so impressive and I love it.
😊
Angela Quesada
You have a such beautiful voice Angela.
You really have a nice voice
You did a great job
Girls are always important that's why we availed of your voice @Angela
Hi Angela, both Emanuel and I appreciate your valuable time and help to make this video more enjoyable and interactive.
🙏🏾
Poor Joshua was about to leave when Emanuel called.
🤣🤣🤣
Same shit happened to me so many times.
Guys this was awesome
Ariel Ruggeri
Thanks for your comment
He had to pick up the call than packing up to leave
Once Joshua appears you know the shit will get real.
Your English level guys is insane
Everybody Loves Ricardo
THANKS for that
This is perfect guys. Call center videos won't be same after this.
Thanks a lot for your support.
El mejor video sugerido que he visto hasta ahora.
Me suscribí inmediatamente
Rafaela Monguia
Thanks for subbing, welcome to Hipronary
Hipronary School
Please tell me that you will be uploading more videos of this quality?
Rafaela Monguia
Do you really want to enhance your English?
This will dovetail with your aspirations.
Call Center conversation: ruclips.net/user/playlist?list...
Rafaela Monguia
We upload videos every week but please check out our playlist
Hipronary School
Sure I will
When i feel ready to apply you make me feel not to be ready!!!!
I'm glad since I'm not the only one
I hit the subscribe button as soon as I finish watching this.
You guys are the greatest!
Greetings from Costa Rica
Hello Saprissa Rules the game
Welcome to our channel and thanks for subbing
Hope you enjoy all our videos.
Wonderful country, greetings from America.
Visit our website for more vocabulary:
hipronary.wordpress.com/2017/...
@@HipronarySchool
Sure, let me check it out.
Do you really want to enhance your English and work in a call center?
This will dovetail with your aspirations.
Call Center conversation: ruclips.net/user/playlist?list...
This channel really helps to perfect English.
Hello Ho Jao Lee it surely does
Hope you like this video
Please share it on social media
@@HipronarySchool
Of course I did and I will
Great, share it so people in your country know about our channel
I just found your channel, let me tell you that this is by far the best call center/tech support call video out there.
You guys are what I needed to perfect my skills
Hello Morella Andrade
Visit our website for more vocabulary:
hipronary.wordpress.com/2017/...
Do you really want to enhance your English and work in a call center?
This will dovetail with your aspirations.
Call Center conversation: ruclips.net/user/playlist?list...
@@HipronarySchool
Thanks I just watched all your videos.
So impressive
Grawesome, please stick around for more upcoming videos
Leave us your feedback regarding all our videos.
Thanks in advance
Gente vocês são muito especiais mesmo.
Best call center video ever 👏🏻👏🏻🇧🇷
Roberto Maurinho
Muito obrigado pelo
seu apoio.
Thanks a lot
You guys are the best, no doubt at all.
This videos is a treasure
Vanessa Montoya Diaz
Hope you enjoy it
Greetings from America
More videos like this one PLEASE!!!!!
THIS WAS WONDERFUL
Priscilla Valverde Quesada
Of course we'll make more like this one
I'm the second one 👊
Guys this video is out of this world.
You really did a good job in this one.
The best one
Edward Pastrana Zamora
Thanks a lot for your comment
This tech support example is superb.
Muito obrigado
Long live Brazil
Please share this video on social media to make it famous
@@HipronarySchool
Caras eu esqueço que vocês falam português. Eu vou compartilhar seu conteúdo.
Falamos português claro.
Muito grato Rogeiro.
Me acaba de encontrar este canal gracias a este video.
Subscribed immediately you guys deserve more subs
Hello Pamela thanks for subbing & welcome to our channel
Visit our website for more vocabulary:
hipronary.wordpress.com/2017/...
Do you really want to enhance your English and work in a call center?
This will dovetail with your aspirations.
Call Center conversation: ruclips.net/user/playlist?list...
@@HipronarySchool
Thanks a lot for the suggestion
My pleasure, this is your channel as of now
Please make yourself at home
Best.
You guys deserve to be in the red carpet or something.
What a beautiful video
Frank González
Thanks a lot
We hope to be in the red carpet one day
Gracias a Dios ustedes agregan subtitulos a sus videos para nosotros los que no somos tan avanzados.
Gracias por eso muchachones
Carlos Ugalde R.
Claro parte de nuestro trabajo es agregar los subtitles para que nuestros videos tengan mejor extracto de enseñanza
Wow I saw a lot of people leaving good comments in the comment section about this videk and I decided to watch it to see by myself if the video was that good and they were right.
I'm not disappointed at all.
In fact I can say that undoubtedly this is the best call center video ever.
You guys have gained a new subscriber
Amazing, that's the best decision you have ever made.
Thanks for subbing and welcome to Hipronary.
Visit our website for more vocabulary:
hipronary.wordpress.com/2017/...
For the first time I am the first one commenting.
I'm so glad specially because this video is so great!
By far the best video of this topic.
👏🏾👏🏾👏🏾👏🏾👏🏾
Zane Bahati
Hello thanks
Hope you like it
Now I can say that it was worth waiting...
This video deserves 10M views
Sion C. Jim
Thanks a lot
You can share it with your friends and acquaintances to make it viral
@@HipronarySchool
I'll do it, this deserves it
Sion C. Jim
Thanks a lot for that
You're the best guys.
Hi Elena,
It's so kind of you, we appreciate your time to leave us such a nice comment. 👍🏾
These videos are great, the reality in Call Centers Joshua's voice sounds like those kidnappers from hollywood movies hahaha amazing😎✌🏻👏🏼
you guys are awesome, thank you for your help.
We take a lot of pride in reading your comments thanks a lot.
Hope you like our videos
Best regards.
Visit our website for more vocabulary:
hipronary.wordpress.com/2017/...
Oh, wow... Now I realize that I have been wasting my time watching other videos of this kind.
You guys have exactly what I wanted.
Of course you guys have gained a new subscriber.
Keep it up
Karen La belleza en persona
Welcome to our channel
@@HipronarySchool
😶🤗 Thanks
Where are you from guys?
Karen La belleza en persona
We're from America hope you settle in and enjoy our videos
@@HipronarySchool
Well, I'm from Uruguay.
You guys are so fluent and this video is amazing.
Budget has increased since your first video, right?
This was insane guys, so helpful for me.
Heyner Navarro Z.
We've been upping our game and have stocked up on new stuff
Sigan sigan sigan sigan sigan sigan sigan haciendo videos son excelentes muchos saludos desde Guatemala por favor hagan masssssssssss saludos
Sure, we'll keep on posting more videos.
Stay tuned as we're launching a new video over the weekend.
Please share it with your friends so they will know about us.
There's a new video, please watch it.
ruclips.net/video/vaXkSSVyFhA/видео.html
Excelente video como siempre no se puede esperar menos de ustedes.
Thanks a lot for your comment
Once I saw the video hit the like button, you guys never disappoint me.
Amazing video
Emanuel Lopez
We've been upping our game so hope you enjoy our videos
We're still iron out some kinks, that's a good phrase I didn't know
Mayela Castro
Thanks for your comment
Now you can start using it
Emanuel is my successful version.
😎👌
Patrick Lombardi Ramos
Hey this is Emanuel
Nice to read your comment, hope you like my role and so the video
You guys are so sweet and resourceful.
I am subscribing to your channel right away.
Kattia Recondo
Hello, thanks for subscribing and welcome to Hipronary
Greetings from America
@@HipronarySchool
It's my pleasure, this is a great opportunity to finally perfect my English.
Kattia Recondo
it is indeed.
Please note that we have the most advanced English videos regarding call center
@@HipronarySchool
Sure, thanks for that.
@@HipronarySchool
Taking advantage of your kindness, could you please tell me the name of the guy who is wearing a France team jersey on the video?
Ustedes no son normales chicos, son de otra dimension.
Su ingles es fantastico
Hello Francini Rivas
We appreciate your comment.
Our main objective is to help you guys learn as much as possible from our videos.
We'd love if you shared this video on social media.
Good looks.
@@HipronarySchool
I will share it and thanks
My pleasure
This is Emanuel
Tarde pero seguro.
Me encanto el video guys como siempre gracias
Gracias por tu comentario
Nos alegra saber que te gustan nustros videos.
Slds.
Greeting from Dominican Republic.
I find your content so far so good.
Subbed and keep uploading this kind of videos please.
Janice Antanoa
Awesome, thanks for subbing and welcome to Hipronary
I hope nobody calls and telephone starts ringing 🤣🤣🤣🤣🤣
What a great video guys 😀👏🏻👍🏻
Альберт Александр
He was packing up to leave lol
Yeah, Joshua you fuckin' jinxed it!!!
🤣🤣😎
Thanks guys for that and the other phrases.
This is so handy and I learned a lot.
Christopher Quesada E.
Will always be a pleasure
Thanks for the video guys
Don't mention it
It's always a pleasure
Me acaba de suscribir este video esta excelente la verdad me gusto mucho el escenario.
So professional
Andrea Lozano
Thanks for subbing, welcome to Hipronary
Demasiado bueno este video.
Nivel experto sayajin
Allan Vasquez
Thanks a lot
Hope you've learned from it.
This was extremely good
Thanks a lot Gilbert
wow! i didn't know that phrasal verb,cropping up=showing up and crop is cosecha,cultivos wow i'm going to learn alot with those guys
Me suscribo esta demasiado bueno el contenido de call center
Thank you so much for subbing & welcome to our channel
Do you really want to enhance your English and work in a call center?
This will dovetail with your aspirations.
Call Center conversation: ruclips.net/user/playlist?list...
@@HipronarySchool
I will watch the playlist thanks for the tip
Francini Castro Fabergash
Anytime, settle in and embark on learning from these trending videos
Q exelente video, como pocos en internet.
Subscribed immediately
Thank you
I just found your channel and u guys are awesome.
I’m trying to pick up phrases from all these videos.
I might not get an answer, but in my personal experience when I volunteer as an interpreter to go to a medical outreach, I try to come up with more fancy vocabulary, however sometimes they don’t understand every word I say, so I go back to the basics and try to put it in simple words.
Have u guys experienced anything like this before, in the sense of repeating what u just said or putting it in other words?
Killing the competition with this video uh?
If competition for you would really exist.
Mario Almeida
We just wanna be totally above the standard videos
@@HipronarySchool
You're above the standards
Mario Almeida
As time goes by we'll be trying to up our game and if we ever shoot our bolt we'll look for another way to find new bolts
Guys I'd like to ask you a very humble favor.
I admit we don't have a huge community yet but if you guys help us share this video on social media, tell your friends and acquaintances about it I am sure more people will join us and our videos will go viral.
As time goes by we'll be uploading fascinating videos and all internet will be delighted.
Thanks.
Ok, count on me.
Allan Vasquez
Thank you
You guys deserve this and more.
Count on me too.
The most sincere thank you to you
@@HipronarySchool
Don't mention it, it's my pleasure.
Beautiful video guys, your accent is flawless.
Thank you so much for leaving a comment, it means a lot for us.
We feel very proud of the fact that you find our accent flawless.
Rumpelstiltskin says Hipronary is a topnotch channel.
Rumpelstiltskin-lover For Ever
Thanks a lot
Guys this gets better and better soon you will be recording a video from space itself.
👏🏾
Alvaro Monguia Gallardo
Thanks a lot
We appreciate your words
We hope to up our game
A alguien le sucede que no le entiende casi ni madres a Emanuel en el inicio del video? o soy solo yo hahahahahahahahaha
Subscribed
Thanks for subbing
Welcome to our channel.
Pero que es esta hermosura de video chicos?
Susan Espinosa
Mil gracias, fue hecho para ustedes espero lo disfrutes.
att: Emanuel
Chicos fabulosos como siempre.
Pero mas alla de eso, este video no tiene competencia alguna en Internet
Marta Salcedo
De hecho nuestro main core goal is to set ourselves apart from the other channels
Are those vocabulary often used in a call center?? 😲
It's so rougher than i expected
This is the type of vocabulary normally used by native speakers in this setting.
Some non-native speakers don't use it due to two reasons:
Number 1: They decide to avoid sounding too technical or smart-ass towards the customer.
Number 2: They don't know this vocabulary and thus use simple words instead.
The bottom line is, it's up to you whether you wanna use it or not.
@@HipronarySchool oooo how will i know if I'm ready to work in a call center!!!
@@HipronarySchool of course i wanna use. And to be smart ass!!!!!
This was epic
Laura Quesada
Thanks
Dang, I've watched this 7 times already.
Mah niggas there are tons of tons of call center videos and shit but this video outstripped all its rivals.
This is the bee's knees.
Hey Terrel
What's good?
This video is in fact the height of excellence right as you said the bee's knees
We just worked hard to create a cool video to make it way better and take the lead from the other ones.
@@HipronarySchool
Sure you are
Please share it on social media if you don't mind.
Will always be a pleasure to reply your good comments, we know you're here cuz you like our content so we do our job to delight you.
There couldn't be any better way to describe it
But you're right we're intending to outsmart them and go right ahead of them
@@HipronarySchool
Lemme posted it on Twitter
Where are these guys from? I mean they speak perfect English, expect one they speak English like you mates, i am working hard on it, nice video it will help me so much, thanks.
I was looking for the meaning but it was not clear to me so I hope you guys can help me. What does Joshua refers when he says: some ''kinks''?
Hi Gabriela,
This is Joshua and I really hope you are doing wonderful.
Kinks in this case is figurative.
And it works as a synonym for an error, failure, or something that has been twisted or bended. Something that causes problems or affects the result of something.
Well the only thing I am sure happened is Joshua couldn't go home early or even on time
Nobody has pointed out the fact that a woman voice appears in the video.
This means you guys are bringing a new member to the videos?
Denis Fonseca C.
We are the only ones in our channel however we'll be incorporating additional voices to make our videos more appealing.
Even though we won't rule out any possibility to have the chance to record a video with an additional character.
I am the girl who took the role of the first filter in the video.
But I was only invited for this video.
Hey Angela this is Emanuel.
I'd like to thank you for accepting Joshua's request, it means a lot for the both of us plus it added a more lively scent to our video
Be safe.
@@HipronarySchool
Hi Emanuel, please don't mention it.
It was a pleasure.
I'm a little bit shy to appear in front of the camera but I tried my best.
Joshua says you're a nice person I hope we can meet someday and talk.
@@angelasmith8043
You did great Angela...
A female voice is always good
What do you mean to say to solve this issue?
Sometimes I don't understand the use of issue😪
It's something like "problem"
@@SaamGalicia Bunch of thanks 🌹
🤗🤗👍😊
@@HipronarySchool How have you been Hipronary 🤗🤗🤗
Fantastic.
It's Emmanuel here.
Joshua 😍
TANOS le queda chiquito jajaja
Joshua..mmmm
Guys is just impossible that you're not native speakers.
It's impossible for me to understand how a non-native speaker can achieve that level.
Maureen Avila Z.
Well I'd say anyone could be able to reach our level
Muy buen video aprendi mucho de esta conversation.
Sergio Vargas C.
Thanks for your comment.
We're glad to hear you're learning from our videos.
Hi guys,
This video took you to the highest level.
Kisses
Hello Danisha this is Emanuel you don't imagine how grateful we feel for your sweet comment.
This is a very nice video indeed so hope you've enjoyed it.
Kisses.
@@HipronarySchool
I did enjoy, in fact I am watching it for the forth time.
Wow that's so good
Will always be a pleasure to make videos for you guys
If there were any feedback you'd need to tell us we're all ears
I never hit the subscribe button so fast.
This was perfect
Thanks a lot, welcome to Hipronary
Visit our website for more vocabulary:
hipronary.wordpress.com/2017/...
This kind of video give me hope, cuz is my first time in a call center as technical support and right now I'm having training, but for be honest I'm nervous and worry; thanks you guys, this kind of videos give me really good tools.
I am in the same situation and i also feel nervous, but this videos made me more much confident.
Me too !!! Today we play roled and it didnt go to well but not giving up!!! Good luck!!!!!
From now on this will be my favorite video of your channel.
From France please accept my round of applause 👏👏👏
Michelle Debou
Thanks a lot
This video will be in fact very useful
Thanks for uploading this. so helpful
Malee Mook
Our pleasure
Muy entretenido el video para aprender nuevas cosas, gracias.
Andrea Aguilar
Thanks for your comment
What a useful video guys
Good looks Akane
Stay tuned & don't stop rooting for us
I don´t know why i didn´t find this channel before. I really appreciate your effort to create these videos. Saludos desde República Dominicana.
We're so glad to hear that
Stayed tuned for more upcoming content.
We assure you that your learning will increase with this channel.
Thanks for smashing the sub button.
This was beautiful from any point of view
Awesome, thank you
@@HipronarySchool
Thank YOU
My pleasure
Some skynet-terminator shit 🤣🤣🤣
Best phrase ever.
You guys are so fluent and smart to create this content
Geovanie Sanchez F.
it's a cool phrase to use
The location where you took these shots are amazingly beautiful.
The best video I've ever watched.
😙
Lariza Maldonado
Thanks for your comment
Those spots are in fact pretty nice
Guys in the beginning this video looked like any other video on the internet, the first minute I'd say.
But once Joshua appears in scene the video started to increase in level.
This is pure gold!!
Best video ever
Luis Trujillo Elizondo
We did our best to come up with this video
très bonne video j'aime beaucoup la façon dont vous parlez l'anglais, un bon accent montre aussi que vous le parlez depuis longtemps
Mes felicitations pour votre chaine
I enjoyed it a lot
Great, thank you
Thaks a lot this vídeo is so rewording to me
As soon as Joshua appears in the video the level starts boosting.
The video was flawless
Robert Fernandez
Thanks a lot
This is one of our best videos in fact
Excelente ahora a estudiar frase por frase porque esto esta dificil.
Alfredo Campos
Great, thanks for your support
Masters of masters.
You guys has shown me the best way to do this.
Babel's Tower
Thanks a lot
We do appreciate your comment
Aprendi mucho vocabulario nuevo, en el primer minuto me dije este video esta facil.
Pero una vez la muchacha transfiere la llamada comienza el verdsdero video.
Incredible
La inclusion de la muchacha estuvo genial
Nuestro principal objetivo es crear videos que contengan novedad en cuanto al nivel del idioma se refiere, adicionalmente la idea de incorporar la voz de una dama le va un gran sabor al video al ser mucho mas interactivo.
Esperamos que este video ayude a muchas personas que quieren aprender este tipo de vocabulario visto que no se encuentra en cualquier parte.
Saludos desde America.
@@HipronarySchool
Es cierto un personaje mas agrega mas sabor al video especially a woman
Totalmente de acuerdo con su punto de vista.
Se ve muy bien ese efecto para mi perecer.
This is Emanuel
Emanuel's office is huge...
😱
Leandro Robles
It's rather extremely roomy
Is it a controller? Or you mean driver?
Hi Ih ds,
It's a controller because a driver is a different thing and has nothing to do with this scenario.
Regards
Y quien es la chica colegas?
Jose Manuel Benitez
It's an unrevelable character who decided not to be on the scenes
Jose Maria tienes razón hasta ahora note que había un tercer personaje en el video.
Maureen Avila Z.
We'll include more female voices in future videos
Hola José Maria yo soy la voz del video.
@@angelasmith8043
Muchas gracias ahora sé de quien es esa hermosa voz
Locos, locos, locos, locos, locos, locos............
Son unos genios, you're out of this world
Frionel Messi
Thanks a lot for that
No teaching properly
Enlighten us with your mastery. 👍
@@HipronarySchool a pleasure
@@HipronarySchool do you think guys is polite and properly to use the Word fuck...to teach english?? For real...?? Come on guys...please dont try to be a native speaker cause your are not..in fact you are from latino countries...it noticed a lot..just the in the pronunciation u have.... And this is directly messege to the guy who likes to say ,. Fuck .....and to be unpolite to the customer..before answering the phone.....no way guys...
If you had a flawless English then we'd take advice from you, but you're a hater and it shows from afar.
@@HipronarySchool yes i do