How to Master Selling on the Phone

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  • Опубликовано: 25 ноя 2024

Комментарии • 333

  • @peroduahasbullah8696
    @peroduahasbullah8696 5 лет назад +252

    1) be honest, transparent & straight fwd
    2) interesting & interested
    3) believe that you can make a sale on every call
    4) identify & solve problem
    5) be logical & structure
    6) be respectful & memmorable
    7) prepare script

    • @paulkerpel6088
      @paulkerpel6088 4 года назад +3

      thanks mate!! you saved me a great amount of time

    • @zachbird6690
      @zachbird6690 4 года назад +4

      Read- B2B Sales Degree. Super simple read. It is the street degree for professional sales

  • @michaelmurphy1513
    @michaelmurphy1513 8 лет назад +128

    To respond to some of these comments: in order to never lose that motivational drive you must always have new, almost untouchable, goals. Not unrealistic goals but real ones that enthuse you. Goals that make you jump out of bed and not want to leave work right when the clock hits whenever you get off. Losing motivation is human nature but it is weak. Get rid of your excuses and show yourself and others what you're made of.

  • @ECalls
    @ECalls 7 лет назад +41

    The telephone is the best marketing tool. People buy from people. That's how I built my multi-million dollar business. The more calls you make the more money you make.

  • @erosmix1933
    @erosmix1933 Год назад +1

    Yes, Your phone is your tool, your asset, your home and even your resource in the development of your business.

  • @matthewsimon4925
    @matthewsimon4925 7 лет назад +2

    this makes perfect sense. I came from a company where the phone was used extensively. I am at a new company where the industry is totally different, the proposals are more intricate. Yet they have a telephone team called ''account manager'' its actually a telesales consultant making cold calls to apparently ''active accounts''. I needed to change my mind set that these are not ''active account's'' but just a database of contacts. This video has helped me get back to the reality that cold calling is what needs t be done. Thank you for this

  • @davidross1332
    @davidross1332 6 лет назад +3

    I'm 19 and just got my first sales job, selling a lead generation / referral program to auto dealerships across the US. I have all of your books and have Cardone U. You're truly inspiring and have motivated me to do what I'm doing today. Thanks Uncle G!

    • @aileronhelicopters
      @aileronhelicopters 2 года назад +8

      You're 23 now, how are things going?

    • @bigpapa431
      @bigpapa431 Год назад +2

      @@aileronhelicopters was about to ask thisss

  • @vincentbryan1962
    @vincentbryan1962 7 лет назад +8

    Thank you so much for this wisdom grant. You talk about how when you were 25 listening to tapes and watching videos. I'm 25 and I watch YOUR videos and listen to you on my way to work- coming home from work- and on my off days. I own my own clothing business, and i used to be homeless- I did it thru drive and hard work- and I came across you for a reason, now I need to know how to sell and you came into my cyber world at the perfect time. Thank you

  • @BizWorthy101
    @BizWorthy101 9 лет назад +14

    Sales is easy when you are selling something the prospect is already paying money for. Selling social media services is a great way to make extra money and a full-time income.

    • @HypnoticHollywood
      @HypnoticHollywood 9 лет назад

      Hiring BizWorthy101 And what's to stop the client from switching to the next social media sales person with a lower price with the same service?

    • @miakid4159
      @miakid4159 8 лет назад

      +mysterymediacorp relationship building and service. First to market and first to buy usually sticks. That's why McDonald's sells happy meals, and gelette sends you a free razor at 18.

  • @alexanikin9518
    @alexanikin9518 8 лет назад +30

    This is so legit, I can't believe what you said Grant! It is so true that phone calls should be cold calls mostly, and I realized every person I talked to over the phone seemed to not be interested whenever you ask them how they are, even with close people you call. The call as you said, goes straight to being cold. It really is about business and getting information. Not for casual chatter, these people aren't your bf/gf. Cheers!

    • @Hshjshshjsj72727
      @Hshjshshjsj72727 7 лет назад +1

      Im still in the video watching, maybe I havent gotten to that point - but you dont ask them how they are doing? Is the result better? Makes sense to me, just curious as to results

    • @haydenirwin5427
      @haydenirwin5427 6 лет назад +1

      People always get asked how they are doing it's boring and just another cold caller. I have had people do this to me, and I get turned off cos they don't really care

  • @getswb
    @getswb 7 лет назад +14

    Perfect timing! Completed 2 of your books in the past 5 days. Not Stopping, still growing. Thank you GC.

  • @HypnoticHollywood
    @HypnoticHollywood 9 лет назад +24

    1:20, 5:00, 11:00, 13:00, 15:00

  • @kevinwiddop7604
    @kevinwiddop7604 7 лет назад +2

    If your e-mail isn't get a response, use the phone. I did this today; it works! “The phone saves time and money...You need scripts laid out for each one of those phone calls.”

  • @edigarza2905
    @edigarza2905 2 года назад

    I just got into sales. And my first week was garbage bc i didnt have the skills or knowledge. Im sitting thinking then i type how to sell on youtube & now im here & now ima succeed.

  • @manuelugaldeultrera5704
    @manuelugaldeultrera5704 7 лет назад +2

    I do not know how but I know its done in my real estate business...one man army of sellers. Like he says, "lets do this...." to the next business level from zero.

  • @JDC352
    @JDC352 5 лет назад +2

    1. Earn the right to pitch in first 20 seconds of DM answer.
    2. Ask the right questions upfront.
    3. Secure agreement at several junctures through conversation.
    4. Secure agreement to recieve quote (costs nothing to review, etc.).
    5. Present quote and map back to #2. and close.

  • @karimrahim1871
    @karimrahim1871 8 лет назад +32

    We make around 200 Phone calls 5 people
    And we sell for around 500k a month (swedish krones)

    • @Dawsameh
      @Dawsameh 8 лет назад +1

      karim rahim 200/day all 5? Your revenue is good. Wish you success

    • @zuiverbloed7163
      @zuiverbloed7163 7 лет назад +3

      That's ~$10K per month per salesman. How is it going now bro?

    • @karimrahim1871
      @karimrahim1871 7 лет назад +4

      Nasir V its going good brothers thanks for the good wishes, i reach My first milion in swedish kr its like 120k in usd i Belive, we are expanding to 8 people soon and hopefully keep the same revenue modell.
      Just turned 22 btw :)
      Im working to reach 500k in one month in profit its like 55k in usd and then il buy a range Rover evoque matt gray☺️ My dream car

    • @karimrahim1871
      @karimrahim1871 7 лет назад

      David Samuel thank you brother we try to keep as low expenses as possible to have a high profit margin

    • @zuiverbloed7163
      @zuiverbloed7163 7 лет назад

      Good shit! What does your company provide?

  • @pickimo892
    @pickimo892 9 лет назад +5

    Grant, I love your gritty style. I am currently 28 but when I reach 57, I want to look like you (like a godfather)

  • @andreaolivieri4838
    @andreaolivieri4838 3 года назад

    Listening to this on MARCH 23 2021. Pandemic times, this video was posted 5 years ago and SO RELEVANT right now!! Thank you uncle G 🙏 can I have a script to book appointments for realtors?? Hahaha love you and Elena ❤️

  • @vincevillafan
    @vincevillafan 8 лет назад +33

    this is a good hook, give a little juicy information, cut out the actual meat... now I have to inquire...

  • @benamarahabib5914
    @benamarahabib5914 3 года назад

    نحن.نعلم.ان.الشعب.الذي.احبيناه.انه.يحبنا.ويرعي.مصالحنا..كما.نرعاهم.بارواحنا.وبكل.الحب.الذي.احببنا.هذا.الشعب.واني. واثق.منه.كلالرجوله.والوقف.علي.الحق.ككل.مره.نرجومن.كل.لاخوات.ان.يقفن.بجانبنا.لكل.ما.يعرفونه.عنا.بصدق.واخلاص.شكرا.لكم.ايها.لاخوات.ولاخوه.وقفت.رجل.واحد.وكلمه.واحده.فلا.تتاخرو.عنا.وكثافتكم.هيه.رجالنا.والله.لايضيع.اجر.تامحسنين.والسلام.بنعماره

  • @leometal6651
    @leometal6651 8 лет назад +47

    $ = Communication, not conversation

    • @JDC352
      @JDC352 5 лет назад +1

      Same thing. Except conversation CONVERTS.

  • @market-climbing-stockchart3279
    @market-climbing-stockchart3279 6 лет назад +7

    Social media is huge for selling things but I guess by that point it's crossed over into marketing and is no longer sales

  • @ThePaigeMa5ter
    @ThePaigeMa5ter 2 года назад

    This man changed my life and I’m about to 10X.

  • @NorthHoustonCityLimits
    @NorthHoustonCityLimits 9 лет назад +1

    I have never listened to you before Grant and I do sales training for F&I and sales around the Gulf States Toyota region. Was at a big dealership today and they said that Im like Grant Cardone! I just looked at some of your stuff and your amazing man! Off the hook bro Im going to listen to you in the car on my long drives and use some of your stuff in my classes. you da man bra!

    • @ryanpappas1743
      @ryanpappas1743 8 лет назад

      Does your company need a mobile app to improve sales? You would be amazed the ROI you can get on a custom mobile app. email me. Ryan@apogeeapplications.com

  • @dattrax7
    @dattrax7 8 лет назад +8

    The King of Selling!

  • @MotivationalPhilosopher
    @MotivationalPhilosopher 8 лет назад +28

    Which ever medium you choose to make money on, be sure to GRIND it out to max and learn as much as you can the skills necessary to prosper from it. What would be the point to be just ok at something when you can be the best? #coachMP

  • @Daniel-Llamas
    @Daniel-Llamas 3 года назад +1

    It's crazy how much better Grant is on camera now

    • @ifunewme
      @ifunewme 3 года назад

      He’s always been great on camera to me.

  • @Canada4evr
    @Canada4evr 5 лет назад +1

    I LOVE Grant and maybe I'm wrong BUT if he said the average phone call costs about $33 and it takes 8-12 (10 average) to close a transaction, that's $330. Or, the cost of that very same 1 in person visit he just finished mentioning in those statistics.

  • @boopadoop658
    @boopadoop658 5 лет назад

    THANK YOU SO MUCH MR. CARDONE!!! I have seen your previous video about how to get a job in 3 days. i took all or most of the steps you said and i got a job quick. i got more serious about the job and i think because of my confidence i got hired to a job half way higher than my previous $8 an hour wage!!! thank you for the advice

  • @miggroup5557
    @miggroup5557 8 лет назад +1

    Absolutely true and GREAT info. I trained with many sales companies, conducted seminars on cold calling but really never got that "click" that really comes from a mindset. Good job Grant. I will use your stuff in my next Sales director job.
    Best
    PJ

  • @jenniferfaustt
    @jenniferfaustt 2 года назад

    What I always keep thinking:“ no one’s ever gonna buy something from me on the phone because they don’t know me, they don’t trust me and hat’s why they will never buy or even give me their credit card data on the phone!“ that’s why I think this way! I‘d never buy anything on the phone because there are so many scammers out there. How can I handle this mindset problem?

  • @elmondo033057
    @elmondo033057 7 лет назад

    This is the second time today that I had to compliment Mr. Cardone on one of the best videos on prospecting I have ever seen. Excellent. You absolutely nailed it and I plan on watching this several times, taking notes. 100% Love it, man!

    • @TheJdiaz206
      @TheJdiaz206 3 года назад

      He's legit! It's basic, but the basics work!

  • @lewiscm4891
    @lewiscm4891 5 лет назад

    Hi Grant, My names Lewis and im based in the UK and reason I am reaching out to you today is because I recently started a sales job yesterday. Today was my first actual day on the phones cold calling for which I had no experience whatsoever yet I rang 187 people in a single day yet your people only ring around 150?? Dude why aint I working for you? I generated 26k worth of sales on my first day as a phone salesman with no training. HIRE ME!

  • @zjones9876
    @zjones9876 8 лет назад +1

    I'm a department manager with a large purchasing budget and I simply don't answer my phone unless I recognize the caller. Uknown number? Voicemail. I will never return a cold call ever. I may go to your webpage to learn about your product or service, but I'll never ever call the salesperson back.

    • @robrando2
      @robrando2 6 лет назад +1

      How do you get to know new people? What about keeping your current supplier rates competitive?

  • @JaMarrJ
    @JaMarrJ 9 лет назад +5

    I've had experience, using text while on the phone and it does add tremendous value and that deal closed baby!

  • @evekko10
    @evekko10 7 месяцев назад +1

    This is my weakest area. I'm good once on the phone, but dialing is the hard part.

  • @adele.D
    @adele.D 6 лет назад +1

    Hi Grant...thanks so much. I am a financial Planner. New at the game. So im.relying mostly om cold calls. Its very difficult. So thanks for this...i want to get more Investors to manage investments as i.do believe thats where the money is at....i will be watching your feeds. Thanks....

  • @ahmad3462
    @ahmad3462 5 лет назад

    This guy is a genius

  • @FixtroStore
    @FixtroStore 9 лет назад

    Yes, but you should continue to test and record the results of those test. This will help bring better clarity to your presentation and help you close more sales.

  • @skahler
    @skahler 8 месяцев назад

    I'd like to see more on how telephones are more effective today. Part of me doesn't quite believe this. The time it takes for me to secure a telephone lead in my industry, compared with the ease of social media and prospecting a client here, seems to outweigh the benefit. I agree fully that telephones are the most *effective* form of sales communication, however I'm concerned about its feasibility in today's market. The average person does not make 8 calls a day.

  • @akholodenko
    @akholodenko 7 лет назад +1

    This is great staff Uncle G

  • @anthony_panepinto
    @anthony_panepinto 9 лет назад +8

    Grant, you've been a wonderful inspiration! And your sales advice has been tremendously helpful in my business. Out of curiosity, who did you study that got you fired up when you were starting out?

  • @Snaxallday03
    @Snaxallday03 9 лет назад

    Your boy Heath needs a coaching my friend.. he's in a video doing what your saying not to do ...
    Dig your show's man. Listen to 10x at least once a week.

  • @raulramirez3635
    @raulramirez3635 6 лет назад

    This video is pure gold!

  • @josemanuelsanchezrosales1066
    @josemanuelsanchezrosales1066 5 лет назад

    Cardone you the man! Thank you so much for the content you make man.

  • @HigherGold6
    @HigherGold6 Год назад

    Thank you, very resourceful.

  • @LivinginDurangoColorado
    @LivinginDurangoColorado 7 лет назад +2

    Your awesome Grant! Ridiculously motivating.

  • @marcosabelli3550
    @marcosabelli3550 7 лет назад

    Imparare dai migliori non può che farti diventare migliore!! Se puoi sognarlo, puoi farlo!!

  • @31betperez
    @31betperez 8 лет назад +5

    I enjoy watching you. You make me laugh because you make a lot of sense.

    • @ericp6641
      @ericp6641 8 лет назад

      Elizabeth Perez - Olivieri E9

    • @jeffreydrhodes
      @jeffreydrhodes 7 лет назад +1

      Elizabeth Perez - Olivieri great stuff

  • @maxlife9721
    @maxlife9721 7 лет назад

    Pure Truth....

  • @lloydfreshwater2132
    @lloydfreshwater2132 4 года назад

    Yep that’s why we have sales teams what they using a telephone

  • @felixdeschenes8
    @felixdeschenes8 8 лет назад

    Grant cameron is very good

  • @MLMRC
    @MLMRC 5 лет назад

    I agree, but the reality is people are mostly only texting on their phones these days as it's faster. It's email by phone effectively so it's the ultimate time saver.

  • @jasonthomas3956
    @jasonthomas3956 7 лет назад +1

    Ok Grant, you talked me into it. I'm gonna fire away at about 20 merchants today in between my regular duties and after work. let's see how it goes.

    • @jamescrusoniii1826
      @jamescrusoniii1826 Год назад

      I know it's been years, but did you hammer the phone? And if you did, how'd it go?

  • @joyofcreationgardens
    @joyofcreationgardens 5 лет назад

    Hey Grant. I'm so glad I found your coaching on phone closing. I'm joining the webcast. Thank you!!

  • @amiralinourbakhsh7493
    @amiralinourbakhsh7493 6 лет назад +2

    I have been watching this guy's videos because of the many likes he has got. But he just cant convince me on anything. He sounds so artificially enthusiastic about everything. I know he is very rich and sells probably like hell, but I dont think he would be able to sell me a candy. It is so difficult to trust him. and he seems so unaware of his style's impact on others. Im a high D (dominant) style myself, but this guy is too much. What am I missing? He is so successful. What am I not seeing in him?

  • @SirJoelsuf1
    @SirJoelsuf1 5 лет назад +2

    This is stuff I should have learned 15 years ago when I was doing telemarketing stuff lol

  • @abstractthinking5983
    @abstractthinking5983 3 года назад

    This video is great! Full of content.

  • @angelachanellehuang5663
    @angelachanellehuang5663 Год назад

    I need this

  • @RobinSolis56
    @RobinSolis56 7 лет назад

    Hey Grant. This is absolute truth.

  • @Dace1314
    @Dace1314 7 лет назад +1

    The Gatekeeper is there because *that guy" is easy to close! Hilarious.

  • @MrCroaticus
    @MrCroaticus 4 года назад

    Im into phone sales more than 10 years and i know the only important thing overall is are you born with this tallent or you regular..you can learn,yes but if you born salesman is the diferent beast.All that techniques are natural for me,i did not learn that..i adapt trough time.

  • @LeBlanc0236
    @LeBlanc0236 8 лет назад +3

    You're the fucking man Grant! Let's grab an espresso and cigar sometime, your city or mine.

  • @montecristo6181
    @montecristo6181 9 лет назад

    Its much easier to sell products in one of the rich and big country with big potential market like Usa,try selling in Serbia where people dont have enough money for basic needs.
    Greeting from an salesmen(sales is the best job in the world:)

    • @miakid4159
      @miakid4159 8 лет назад +1

      Be smart with your time and don't try to sell in places you know can't afford your services or products.

  • @alexiscamio4791
    @alexiscamio4791 4 года назад

    Hello Thank You!

  • @Bunjee77
    @Bunjee77 9 лет назад

    this is what it's all about
    I've never made a cold call. I need practice desperately

    • @MrTallonHawk
      @MrTallonHawk 8 лет назад

      Lol c'mon man start cranking them out... what you waitin for :)

  • @eli84bro
    @eli84bro 6 лет назад +1

    150 phone calls a day? Are the employees that are making those being compensated with a portion of commission? What’s the drive for them, aside from the paycheck?

  • @DiomerysRamirez
    @DiomerysRamirez 7 лет назад +2

    Why it is now a day call centers does not use scripts at all?

  • @tomyt2083
    @tomyt2083 6 лет назад

    Thank you for this content Grant.

  • @SamClark802
    @SamClark802 9 лет назад +1

    I'm planning on doing some phone sales soon, in addition to my normal duties at work, and can say some of Grants tips are very helpful and I look forward to trying them out.

  • @mericweir5358
    @mericweir5358 7 лет назад

    You the man, Grant!

  • @Guidinglight39
    @Guidinglight39 8 лет назад +1

    Thank you So much

  • @hugotnk3434
    @hugotnk3434 Год назад

    5:30 - 12:30 | 14:10

  • @ChrisTian-ox5nr
    @ChrisTian-ox5nr 8 лет назад

    Thanks Grant!

  • @tiqee06
    @tiqee06 7 лет назад

    So practical

  • @nooruddinsurani1079
    @nooruddinsurani1079 9 лет назад +1

    great work i love your videos

  • @Moujik6540
    @Moujik6540 4 года назад

    Very good!

  • @javonadavis8907
    @javonadavis8907 7 лет назад

    WOW. Life changing.

  • @jessyray2952
    @jessyray2952 8 лет назад +7

    I'm new to sales "the adult novelty industry". I work for the leading wholesaler in north America... any tips😊

    • @LearnWebDesign
      @LearnWebDesign 8 лет назад

      +jessica brown - i have friends that did this, they made great money by throwing parties. it was a hit or miss, and can get expensive if you provide snacks and drinks.

    • @jessyray2952
      @jessyray2952 8 лет назад

      exactly,and i am a sales rep.. i work for a wholesaler and i have to find people that are serious about selling these great products

    • @jesusthedestroyer2028
      @jesusthedestroyer2028 5 лет назад +2

      Show feet

    • @mh-ul1xz
      @mh-ul1xz 5 лет назад

      @@jessyray2952
      i might be interested in selling your products, provide link or contac info

  • @joegallo6409
    @joegallo6409 7 лет назад +1

    if you're rookie you need a script if you're a pro it's in you're head all I know is a cold call than a tap

  • @mikegluck8025
    @mikegluck8025 8 лет назад

    Grant...your so right....Thanks for the motivation...

  • @camiloqui1983
    @camiloqui1983 6 лет назад

    Very good video I learn a lot thanks a lot. Just ONE advice for you
    For what is a man profited, if he shall gain the whole world, and lose his own soul? or what shall a man give in exchange for his soul?

  • @mikefromcb
    @mikefromcb 8 лет назад +2

    Grant I believe in your concept and would love to sell for your company. Thanks mikefromoscoda

  • @mhernandez9299
    @mhernandez9299 8 лет назад +1

    Awesome...

  • @petefork5799
    @petefork5799 5 лет назад

    yeah man, the fax is the amazing. better than the internet.

  • @FiresEmber
    @FiresEmber 8 лет назад

    Thanks grant,

  • @moinpatel3587
    @moinpatel3587 5 лет назад

    Cant wait

  • @danieljohnadriel
    @danieljohnadriel 3 года назад

    So true the telephone is amazing. I’m making a telephone with three Johnson Campbell soup or Swanson Smith Broth cans and all natural bush string. LOL

  • @carlaadamarczuk7708
    @carlaadamarczuk7708 6 лет назад

    I love that Grant tells it like it is!!

  • @JanisKinsky
    @JanisKinsky 8 лет назад +1

    Liked better this studio than the new one

  • @paoloavetillolagustan6736
    @paoloavetillolagustan6736 9 лет назад +2

    i think what he tells about sales people who says: how you doin? the reason for a call.." is about the script use by Jordan Belfort. For me Grant is pretty insecure with him as for my opinion. Yet Grant want to compete with Jordan as a Sales trainer/motivational speaker.

    • @lexus119
      @lexus119 9 лет назад

      i think so too!

  • @eMarketEducationBengaluru
    @eMarketEducationBengaluru 8 лет назад

    Great Grant! Indeed a great learning from this video.

  • @danieljohnadriel
    @danieljohnadriel 3 года назад

    I’ll give you one of my paintings exclusively for a seat.

  • @iaminnatesla
    @iaminnatesla 5 лет назад

    Good Information

  • @davidwhitehead3089
    @davidwhitehead3089 9 лет назад

    good stuff Grant!

  • @rpro.3309
    @rpro.3309 6 лет назад

    Uncle G up in here !

  • @iRyanMusic
    @iRyanMusic 6 лет назад

    Grant love the show! Can you give some advice for network marketers you know part of most major marketers business are succeful by recruiting, what is the best way to recruit

  • @elizachobanyan1596
    @elizachobanyan1596 7 лет назад

    Love it!

  • @DeeManSony
    @DeeManSony 3 года назад +1

    Just say “ I got fish”

  • @codyisabel4556
    @codyisabel4556 5 лет назад

    What do you think about Sandler Training?