DBA Healthcare Leadership 'Unprofessional behaviours in healthcare' Webinar 2: Prof Jill Maben

DBA Healthcare Leadership Discussion Series
Webinar 2: Unprofessional behaviours in healthcare
Thursday, 22nd February 2024 at 12:00 - 13:00 via zoom
Middlesex University Business School is delighted to announce the second of series of webinars discussing critical ideas around culture and leadership in healthcare.
These webinars will showcase work done by researchers from Middlesex and other institutions that explore key concepts of leadership, culture, equity and the implications for both the NHS treatment of its workforce and the provision of safe and effective patient care. The webinars take place at a time when there is both a growing recognition that culture and equity are crucial issues for the NHS and serious challenges in making the progress needed.
The second webinar will feature Professor Jill Maben who is co-author of the recent report on Addressing Unprofessional Behaviours in healthcare and Dr Justin Aunger. The research abstract states “Unprofessional behaviour (UB) between staff encompasses various behaviours, including incivility, microaggressions, harassment, and bullying. UB is pervasive in acute healthcare settings and disproportionately impacts minoritised staff. UB has detrimental effects on staff wellbeing, patient safety and organisational resources. While interventions have been implemented to mitigate UB, there is limited understanding of how and why they may work and for whom.”
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Dr Jill Maben is Professor of Health Services Research and Nursing at the University of Surrey, United Kingdom. She is a nurse and social scientist and her research focuses on supporting staff to care well. She has published over 100 peer reviewed papers and had grants totally over £10 million. Jill has undertaken national and internationally recognised nursing and health care research and her programme of work seeks to understand the links between staff wellbeing at work and patient experiences of care. Jill’s work investigates the emotional costs of caring and what supports staff to care well. She completed the first UK national evaluation of Schwartz Centre Rounds in the UK and has recently completed a review of psychological ill- health in nurses, midwives and paramedics. Other recent work the development of post-vention guidance for NHS staff affect by the suicide of a colleague and undertaken a longitudinal study of the Impact of Covid-19 on Nurses wellbeing at work. She was also part of the team evaluating the Freedom to Speak up Guardian role.
Jill was awarded an OBE in June 2014 for services to nursing and healthcare.
The issues being covered in this series of webinar are a prelude to the Doctorate in Business Administration being launched in September 2024, which will be especially focussed on leadership and culture in healthcare.
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