you are not keeping your promises which has mentioned at the time of purchase. I have purchased Orient electric geyser in January from your official site and it was mentioned you will provide "Times prime membership", but have not received it yet.
Hello @bhavinpatil4612, We apologize for any inconvenience caused. To address your query effectively, we kindly request you to email us at customer.connect@orientelectric.com. Additionally, please feel free to reach out to us at our toll-free number: 1800-103-7574 for further assistance. We're here to provide you with the necessary support. Regards, Team Orient Electric
Hello Sparsh, We value you contacting us. Please be informed that Orient Smart App is currently not compatible with Alexa. If you require further assistance, feel free to contact us at the following toll-free number: 1800-103-7574. Regards, Team Orient Electric
I have regularly followed up your kanpur Orient team for the last 3 to 4 months, but I did not receive any response from your team side. I have searched for your company's senior person (employee) contact number but i did'nt get received any response, But I did not get any help from them either. Have you kept only such people in your company? Saeed Ahmad did not respond last 4 months and his senior Ravi Kumar did not respond. Please check and resolve I will take a dealership from your company in the Kanpur area.
Dear @FutureLightStudio, We sincerely regret the inconvenience caused to you and are committed to an effective resolution of this issue. We request you to contact us on our toll-free number at 1800-103-7574 or email us at customer.connect@orientelectric.com. Rest assured, the team will certainly address your concern. Regards, Team Orient Electric
you are not keeping your promises which has mentioned at the time of purchase. I have purchased Orient electric geyser in January from your official site and it was mentioned you will provide "Times prime membership", but have not received it yet.
Hello @bhavinpatil4612,
We apologize for any inconvenience caused. To address your query effectively, we kindly request you to email us at customer.connect@orientelectric.com. Additionally, please feel free to reach out to us at our toll-free number: 1800-103-7574 for further assistance. We're here to provide you with the necessary support.
Regards,
Team Orient Electric
Can we use orient smart app via Alexa?
Hello Sparsh,
We value you contacting us. Please be informed that Orient Smart App is currently not compatible with Alexa. If you require further assistance, feel free to contact us at the following toll-free number: 1800-103-7574.
Regards,
Team Orient Electric
I have regularly followed up your kanpur Orient team for the last 3 to 4 months, but I did not receive any response from your team side. I have searched for your company's senior person (employee) contact number but i did'nt get received any response, But I did not get any help from them either. Have you kept only such people in your company? Saeed Ahmad did not respond last 4 months and his senior Ravi Kumar did not respond. Please check and resolve I will take a dealership from your company in the Kanpur area.
Dear @FutureLightStudio,
We sincerely regret the inconvenience caused to you and are committed to an effective resolution of this issue. We request you to contact us on our toll-free number at 1800-103-7574 or email us at customer.connect@orientelectric.com. Rest assured, the team will certainly address your concern.
Regards,
Team Orient Electric